{"version":"1.0.0","episode":{"title":"102 - How dealership staff and experience can influence your new car choice","url":"http://getcarcurious.com/episodes/102-how-dealership-staff-and-experience-can-influence-your-new-car-choice","audioUrl":"https://traffic.megaphone.fm/VVRVT7552046826.mp3?updated=1764784723","description":"Caller Simon shares his new car shopping experience and how one dealership's experience was the reason he didn't buy their car.  Should you be able to test drive a car on any roads you choose?\n\nDerrick has a new Geely EX5 - why did he pick that and what's it like?\n\nAnd Querida loves red cars and the Hyundai Ioniq 5 (N) is perfect for her!\n\nBe part of the show, simply text 0477 657 657"},"annotations":[{"startTime":37.8,"endTime":40.0,"type":"part","title":"dash cam","url":"/glossary/dash-cam","quote":"And of course Uniden smart dash cams. If you've got a new car or an old car, why haven't you got a dash cam?","canonicalId":"part:dash-cam","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A dash cam is a camera mounted on a vehicle's dashboard that records video while driving. It can provide evidence in case of accidents or incidents on the road.","simplifiedExplanation":"A dash cam is a small camera that you put on your car's dashboard. It records everything that happens while you drive, which can be helpful if there's an accident."}},{"startTime":37.8,"endTime":40.0,"type":"company","title":"Uniden","url":"/glossary/uniden","quote":"And of course Uniden smart dash cams. If you've got a new car or an old car, why haven't you got a dash cam?","canonicalId":"company:uniden","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Uniden is a company that specializes in communication and surveillance products, including dash cams. Their products are known for their quality and innovative features.","simplifiedExplanation":"Uniden is a brand that makes devices like dash cams, which help you record what's happening around your car. They are known for making reliable products."}},{"startTime":43.36,"endTime":49.56,"type":"car","title":"Mazda 2","url":"/cars/mazda/2","image":"https://upload.wikimedia.org/wikipedia/commons/4/46/2015-2019_Mazda_Demio_S.jpg","quote":"I've got a dash cam, a Uniden dash cam in my 2012 Mazda 2 because why not? Why not know what's happening around it, give me the peace of mind.","canonicalId":"car:mazda:2","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Mazda 2 is a subcompact car known for its efficiency and maneuverability, making it a popular choice for urban driving. It features a compact design and is often praised for its handling and fuel economy.","simplifiedExplanation":"The Mazda 2 is a small car that's easy to drive and park, perfect for city living. It's known for being fuel-efficient, which means it uses less gas.","imageAttribution":"TTTNIS (CC0)"}},{"startTime":288.4,"endTime":291.7,"type":"brand","title":"BYD","url":"/glossary/byd","quote":"So there was a couple of BYDs. Hyundai, Insta, Renault, Magani, Tech, SCOTA, Elrock.","canonicalId":"brand:byd","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"BYD is a Chinese automotive manufacturer known for producing electric vehicles and batteries. The company has rapidly expanded its presence in the global EV market.","simplifiedExplanation":"BYD is a car company from China that makes electric cars and batteries. They are becoming popular around the world for their electric vehicles."}},{"startTime":351.0,"endTime":352.4,"type":"car","title":"BYD Dolphin","url":"/cars/byd/dolphin","image":"https://upload.wikimedia.org/wikipedia/commons/5/56/BYD_Atto_2_DSC_8763.jpg","quote":"...And I drove a dolphin and the Addos.","canonicalId":"car:byd:dolphin","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The BYD Dolphin is a compact electric vehicle designed for urban commuting. It features modern technology and a focus on efficiency, making it suitable for city driving.","simplifiedExplanation":"The BYD Dolphin is a small electric car made for driving in cities. It's designed to be easy to use and good for the environment.","imageAttribution":"Alexander Migl (CC BY-SA 4.0)"}},{"startTime":352.4,"endTime":354.5,"type":"car","title":"BYD Addo","quote":"...I drove a dolphin and the Addos. So I had sort of about three visits to the place...","canonicalId":"car:byd-addo","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The BYD Addo is another electric vehicle from BYD, known for its spacious interior and advanced technology features. It aims to provide a comfortable ride for families and individuals alike.","simplifiedExplanation":"The BYD Addo is a larger electric car from BYD that offers more space and comfort, making it suitable for families."}},{"startTime":547.8,"endTime":552.2,"type":"car","title":"Audi S5","url":"/cars/audi/s5","image":"https://upload.wikimedia.org/wikipedia/commons/9/98/AUDI_S5_COUPE_8T8_China.jpg","quote":"...the S5's rear-wheel drive. So I haven't had a rear-wheel drive car since then.","canonicalId":"car:audi:s5","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Audi S5 is a luxury sports coupe known for its performance and stylish design. It features a powerful engine and is available with all-wheel drive, but this speaker mentions a rear-wheel drive variant, which can enhance driving dynamics.","simplifiedExplanation":"The Audi S5 is a sporty car that looks great and drives well. It has a strong engine and is fun to drive, especially if it's rear-wheel drive, which can make it more exciting to handle.","imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":547.8,"endTime":552.2,"type":"term","title":"rear-wheel drive","url":"/glossary/rear-wheel-drive","quote":"...the S5's rear-wheel drive. So I haven't had a rear-wheel drive car since then.","canonicalId":"term:rear-wheel-drive","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Rear-wheel drive (RWD) is a vehicle configuration where the engine's power is sent to the rear wheels. This setup often provides better handling and balance, especially during acceleration and cornering.","simplifiedExplanation":"Rear-wheel drive means that the back wheels of the car get the power from the engine. This can make the car feel more balanced and fun to drive, especially when turning or speeding up."}},{"startTime":654.2,"endTime":662.5,"type":"car","title":"Skoda Karoq","url":"/cars/skoda/karoq","image":"https://upload.wikimedia.org/wikipedia/commons/0/0d/2018_Skoda_Karoq_SE_L_TDi_S-A_1.6_Front.jpg","quote":"The other car is also a Skoda Karoq and an L-Rock is replacing that. The Skoda L-Rock was just fantastic.","canonicalId":"car:skoda:karoq","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Skoda Karoq is a compact SUV that offers a blend of practicality and modern design, making it a popular choice in its segment. It is known for its spacious interior and advanced technology features.","simplifiedExplanation":"The Skoda Karoq is a small SUV that is designed for families and those who need extra space. It has a comfortable interior and comes with modern technology to make driving easier.","imageAttribution":"Vauxford (CC BY-SA 4.0)"}},{"startTime":668.0,"endTime":675.4,"type":"car","title":"Skoda Enyaq","url":"/cars/skoda/enyaq-coupe-iv","image":"https://upload.wikimedia.org/wikipedia/commons/1/16/Skoda_Enyaq_Coupe_iV_RS_-_detail.jpg","quote":"So, you already know that that's going to go and it's going to be another EV and you're going to stay on brand there with Skoda.","canonicalId":"car:skoda:enyaq-coupe-iv","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Skoda Enyaq is an all-electric SUV that represents Skoda's entry into the electric vehicle market, offering a spacious interior and a range of modern features. It is built on the Volkswagen Group's MEB platform, which is designed specifically for electric vehicles.","simplifiedExplanation":"The Skoda Enyaq is an electric SUV from Skoda, which means it runs on electricity instead of gasoline. It has a lot of room inside and comes with the latest technology for a better driving experience.","imageAttribution":"Ssu (CC BY-SA 4.0)"}},{"startTime":960.5,"endTime":964.3,"type":"car","title":"Geely EX5","image":"https://upload.wikimedia.org/wikipedia/commons/5/54/2024_Geely_Galaxy_E5_front_view.png","quote":"...we've put in order for a Geely EX5 in Spire and just waiting for the leasing company...","canonicalId":"car:geely-ex5","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Geely EX5 is an electric vehicle produced by the Chinese automaker Geely. It is designed to offer a practical and efficient solution for urban commuting, featuring modern technology and a spacious interior.","simplifiedExplanation":"The Geely EX5 is a type of electric car made by the company Geely. It's built to be efficient for driving around cities and has a lot of modern features.","imageAttribution":"automachi (CC BY 3.0)"}},{"startTime":980.72,"endTime":984.18,"type":"car","title":"Hyundai Kona","url":"/cars/hyundai/kona","image":"https://upload.wikimedia.org/wikipedia/commons/f/f9/2018_Hyundai_Kona_SE_1.0.jpg","quote":"Mate, I think the first EV I drove was the Hyundai Kona probably back in about 2018.","canonicalId":"car:hyundai:kona","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Hyundai Kona is a subcompact crossover SUV that is available in both gasoline and electric versions. It is known for its stylish design, practicality, and advanced technology features.","simplifiedExplanation":"The Hyundai Kona is a small SUV that comes in both regular and electric versions. It's popular for its good looks and useful features.","imageAttribution":"Vauxford (CC BY-SA 4.0)"}},{"startTime":1037.1,"endTime":1039.6,"type":"car","title":"X-Pung G6","quote":"we test-drove that, the X-Pung G6, which the wife really likes. That was nice.","canonicalId":"car:x-pung-g6","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The X-Pung G6 is an electric vehicle from the Chinese brand X-Pung, known for its modern technology and comfort features. It represents the growing trend of electric vehicles in the automotive market.","simplifiedExplanation":"The X-Pung G6 is a new electric car from a Chinese company. It's designed with modern technology and comfort in mind, making it appealing to many drivers."}},{"startTime":1060.26,"endTime":1064.98,"type":"car","title":"Tesla Model","url":"/cars/tesla/model-y","image":"https://upload.wikimedia.org/wikipedia/commons/5/5c/Tesla_Model_Y_%282025%29_MYLE_Festival_2025_DSC_9565.jpg","quote":"...I test-drove the Tesla Model Y with FSD Supervised. Oh, really? Okay.","canonicalId":"car:tesla:model-y","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Tesla Model Y is an all-electric compact SUV that offers a spacious interior, advanced technology, and impressive performance. It is known for its long range and features like Autopilot and Full Self-Driving capabilities.","simplifiedExplanation":"The Tesla Model Y is a type of electric car that looks like an SUV. It's popular because it has a lot of space inside and uses electricity instead of gas, which is better for the environment.","imageAttribution":"Alexander Migl (CC BY-SA 4.0)"}},{"startTime":1060.3,"endTime":1065.4,"type":"term","title":"FSD Supervised","url":"/glossary/fsd-supervised","quote":"...I test-drove the Tesla Model Y with FSD Supervised. Oh, really? Okay.","canonicalId":"term:fsd-supervised","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"FSD Supervised refers to Tesla's Full Self-Driving feature that allows the car to drive itself under certain conditions while requiring the driver to remain attentive and ready to take control if needed.","simplifiedExplanation":"FSD Supervised is a feature in Tesla cars that helps the car drive itself, but the driver still needs to pay attention and be ready to take over if necessary."}},{"startTime":1090.0,"endTime":1091.7,"type":"brand","title":"Geely","url":"/glossary/geely","quote":"...because the Geely's are very affordable,...","canonicalId":"brand:geely","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Geely is a Chinese automotive manufacturer that produces a range of vehicles, including sedans, SUVs, and electric cars, and is known for offering affordable options in the market.","simplifiedExplanation":"Geely is a car company from China that makes various types of vehicles, often at lower prices than many other brands."}},{"startTime":1207.6,"endTime":1210.7,"type":"car","title":"MG4","url":"/cars/mg/mg4","image":"https://upload.wikimedia.org/wikipedia/commons/2/2f/Heckler_%26_Koch_MG4.jpg","quote":"Once the funds are up, probably a second hand MG4 will probably suit.","canonicalId":"car:mg:mg4","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The MG4 is an electric hatchback produced by MG, a brand known for its affordable vehicles. It offers a practical alternative for those looking for an electric vehicle without the premium price tag of brands like Tesla.","simplifiedExplanation":"The MG4 is a type of electric car made by the MG brand. It's designed to be a more affordable option compared to other electric cars like Tesla.","imageAttribution":"Boevaya mashina (CC BY-SA 3.0)"}},{"startTime":1246.2,"endTime":1249.5,"type":"term","title":"kilowatt hour (kWh)","url":"/glossary/kilowatt-hour-kwh","quote":"It was the essence version, 64 kilowatt hour, 20,000 K's, two years old and $27,000.","canonicalId":"term:kilowatt-hour-kwh","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A kilowatt hour is a unit of energy that measures how much electricity is used over time. In electric vehicles, it indicates the capacity of the battery.","simplifiedExplanation":"A kilowatt hour is a way to measure how much energy a battery can store. It helps you understand how far an electric car can go on a single charge."}},{"startTime":1299.64,"endTime":1305.0,"type":"car","title":"Julie AX5","quote":"...by going Julie? Probably like a bigger battery. So the day when we ordered the Julie AX5,...","canonicalId":"car:julie-ax5","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Julie AX5 is an electric vehicle known for its features and performance. It represents a shift towards more sustainable transportation options.","simplifiedExplanation":"The Julie AX5 is an electric car that focuses on being eco-friendly and efficient. It's part of a growing trend of electric vehicles on the market."}},{"startTime":1504.1200000000001,"endTime":1507.4,"type":"car","title":"Hyundai Ioniq","url":"/cars/hyundai/ioniq-5","image":"https://upload.wikimedia.org/wikipedia/commons/4/4d/Hyundai_Ioniq_5.jpg","quote":"Hyundai Ioniq 5 Epic N-Line. So the Epic N-Line, that's not the Ioniq 5 N, so it's not the super, like the super truck car, but it's the N-Line.","canonicalId":"car:hyundai:ioniq-5","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Hyundai Ioniq 5 Epic N-Line is a variant of the Ioniq 5, which is an all-electric crossover SUV known for its modern design and advanced technology features. The N-Line designation indicates a sportier trim with enhanced styling and performance features.","simplifiedExplanation":"The Hyundai Ioniq 5 Epic N-Line is a sportier version of the Ioniq 5, an electric SUV. It has some extra features that make it feel more sporty compared to the regular model.","imageAttribution":"TTTNIS (CC0)"}},{"startTime":1549.24,"endTime":1553.46,"type":"car","title":"Suzuki Vitara","url":"/cars/suzuki/vitara","image":"https://upload.wikimedia.org/wikipedia/commons/d/da/2008_Suzuki_Grand_Vitara_3-door_blue_rear.jpg","quote":"I was driving a little Suzuki Gran Vitara, and we sold that.","canonicalId":"car:suzuki:vitara","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Suzuki Grand Vitara is a compact SUV known for its off-road capabilities and practicality. It has been popular for its rugged design and versatility.","simplifiedExplanation":"The Suzuki Grand Vitara is a small SUV that is good for both city driving and off-road adventures. It's known for being tough and practical.","imageAttribution":"Throwawayacc222 (CC0)"}},{"startTime":1589.54,"endTime":1592.28,"type":"car","title":"Kia EV6","url":"/cars/kia/ev6","image":"https://upload.wikimedia.org/wikipedia/commons/b/b8/Kia_EV6_%282024%E2%80%93%29_Autofr%C3%BChling_Ulm_2025_DSC_8698.jpg","quote":"Then we went and drove the Kia EV6","canonicalId":"car:kia:ev6","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Kia EV6 is an all-electric crossover SUV that offers impressive performance, range, and advanced technology features. It represents Kia's commitment to electric mobility.","simplifiedExplanation":"The Kia EV6 is a new electric car from Kia. It's designed to be stylish and efficient, making it a popular choice for those looking to go electric.","imageAttribution":"Alexander Migl (CC BY-SA 4.0)"}},{"startTime":1761.0800000000002,"endTime":1763.54,"type":"car","title":"Toyota Land","url":"/cars/toyota/land-cruiser","image":"https://upload.wikimedia.org/wikipedia/commons/1/1f/1982_Toyota_Land_Cruiser_BJ41.jpg","quote":"We've got a Toyota Land Cruiser. So this is fun.","canonicalId":"car:toyota:land-cruiser","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Land Cruiser is a large SUV known for its off-road capability and durability. It's often used for both luxury and rugged terrains, making it a versatile choice for many drivers.","simplifiedExplanation":"The Toyota Land Cruiser is a big, tough SUV that can drive on rough roads and is also comfortable for everyday use. It's popular for its reliability and ability to handle different types of terrain.","imageAttribution":"TTTNIS (CC0)"}},{"startTime":1768.8,"endTime":1773.7,"type":"car","title":"IONIQ","url":"/cars/hyundai/ioniq","image":"https://upload.wikimedia.org/wikipedia/commons/4/4d/Hyundai_Ioniq_5.jpg","quote":"...worked out that with our IONIQ, it costs us about $4.","canonicalId":"car:hyundai:ioniq","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Hyundai IONIQ is a compact car available in hybrid, plug-in hybrid, and electric versions. It is designed for efficiency and eco-friendliness, making it a popular choice among environmentally conscious drivers.","simplifiedExplanation":"The Hyundai IONIQ is a small car that can run on electricity or a mix of gas and electricity. It's built to be good for the environment and save on fuel costs.","imageAttribution":"TTTNIS (CC0)"}},{"startTime":1776.2,"endTime":1781.4,"type":"term","title":"AGL plan","url":"/glossary/agl-plan","quote":"So we've got the AGL plan that has the midnight to 6 a.m. for 8 cents a kilowatt hour.","canonicalId":"term:agl-plan","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The AGL plan refers to a specific energy plan offered by AGL, an Australian energy company. The plan mentioned offers a lower electricity rate during off-peak hours, which can be beneficial for electric vehicle charging.","simplifiedExplanation":"The AGL plan is a special deal from an energy company that lets you pay less for electricity at certain times, like during the night. This can help save money when charging electric cars."}},{"startTime":1809.4,"endTime":1812.7,"type":"term","title":"diesel","url":"/glossary/diesel","quote":"...the Land Cruiser costs us $80 in diesel. Wow.","canonicalId":"term:diesel","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Diesel is a type of fuel derived from crude oil, commonly used in heavy-duty vehicles and some passenger cars. It is known for its fuel efficiency and torque characteristics.","simplifiedExplanation":"Diesel is a kind of fuel used in some cars and trucks. It's different from regular gasoline and is often used in larger vehicles because it can be more efficient."}},{"startTime":1822.8,"endTime":1824.4,"type":"term","title":"EV","url":"/glossary/ev","quote":"is that going to be replaced with another EV?","canonicalId":"term:ev","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"EV stands for electric vehicle, which is a car that runs on electricity instead of gasoline or diesel. EVs are becoming more popular due to their environmental benefits and lower running costs.","simplifiedExplanation":"An EV, or electric vehicle, is a car that uses electricity to run instead of gas. They are often better for the environment and can save money on fuel."}},{"startTime":1876.5,"endTime":1877.7,"type":"term","title":"hybrid","url":"/glossary/hybrid","quote":"...It's a hybrid. So, yeah, it's got electric range locally, but it's got then petrol range as well.","canonicalId":"term:hybrid","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A hybrid vehicle combines a traditional internal combustion engine with an electric motor to improve fuel efficiency and reduce emissions. They can run on either the engine, the electric motor, or both.","simplifiedExplanation":"A hybrid car uses both a regular gas engine and an electric motor. This helps save fuel and is better for the environment."}},{"startTime":1976.84,"endTime":1978.0,"type":"car","title":"Volkswagen Id","url":"/cars/volkswagen/id-buzz","image":"https://upload.wikimedia.org/wikipedia/commons/b/bc/Volkswagen_ID._Buzz_1X7A1610.jpg","quote":"You get a special red in Tesla.  Volkswagen ID buzz.  Yes.","canonicalId":"car:volkswagen:id-buzz","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Volkswagen ID. Buzz is an electric minivan that pays homage to the classic VW Microbus. It represents Volkswagen's commitment to electric mobility and modern design, making it a significant player in the growing electric vehicle market.","simplifiedExplanation":"The Volkswagen ID. Buzz is a new electric van that looks a lot like the old VW buses from the 1960s. It's designed to be eco-friendly and has a lot of space inside, making it great for families or road trips.","imageAttribution":"Alexander-93 (CC BY-SA 4.0)"}},{"startTime":2109.22,"endTime":2111.18,"type":"car","title":"BMW M3","url":"/cars/bmw/m3","image":"https://upload.wikimedia.org/wikipedia/commons/e/e0/Aulitzky_M3_Competition_Touring%2C_EMS_2023%2C_Essen_%28P1160951%29.jpg","quote":"you can get an M3 which souped up? Sure.","canonicalId":"car:bmw:m3","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The BMW M3 is a high-performance version of the BMW 3 Series, known for its sporty handling and powerful engines. 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