An A service is a basic check-up for your car. It usually means changing the oil and making sure everything is working well, like the lights and fluids.
A B service is a more detailed check-up for your car. It looks at more parts and makes sure everything is in good shape, usually done once a year or every couple of years.
Brakes are what help your car stop when you press the pedal. It's really important to check them regularly to make sure they work well and keep you safe.
The CV boot is a rubber cover that keeps the parts of the car's axle safe from dirt and helps keep grease inside. If it leaks, it can cause problems with the axle.
The coolant overflow bottle is a container that holds extra coolant. It helps keep the engine from getting too hot by making sure there’s enough coolant in the system.
Brake pads are parts that press against the wheels to help slow down the car when you press the brake pedal. They wear out and need to be changed regularly.
Hyundai is a car company from South Korea that makes many different types of vehicles, including sedans and SUVs. They are known for offering good warranties and affordable prices.
A high pressure fuel system sends fuel to the engine very quickly. If there's a leak, it can create a fire hazard, especially in hot areas of the engine.
Vaporized gasoline is the gas that comes from gasoline when it gets hot. This gas can catch fire easily, which is why it's important to keep it cool in cars.
Pawlik Automotive is a car repair shop in Vancouver, Canada. They help fix and maintain different types of cars.
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Hi, it's Mark Bossard. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver.
Vancouver's best auto service experience. 25 times voted best in Vancouver by their customers.
We're talking cars. How you doing Bernie? Doing very well.
So today's guest is a 2017 Hyundai Tucson was in for a service. How does your service
program actually work? So generally for maintenance services we have two. There's an A service and
a B service and on this Hyundai we did a B service. The A service is basically an oil and filter
change along with a more basic inspection. We look at fluids, lights, under hood, basic under car.
But the B service which you should probably do every year to two depending on the age of the car
is where we do a very thorough comprehensive inspection on the vehicle. We pull the wheels
off, look at the brakes, measure the brakes, inspect the steering suspension thoroughly,
test the battery and charging system. Yeah, it's a very thorough inspection so we can go over that
today. All right, let's move to what does it actually look like? Yeah, so this as a customer
is what you will see when we do the inspection. There's basically three categories. There are
red items, orange items and green items. Like traffic lights for example, red are important
things to do right now. Orange are things to watch and need to be done but not urgent and then
greens of course are things that we inspected and look fine. So this vehicle has no red items.
Let me see a picture of the car. It's in good shape, 144,000 kilometers. It's got some usage for
sure and it's about eight years old at this point, eight, nine years old. So there are a few items
recommended. So if we just go down the list on the right hand side, on the road test note a slight
shutter when you accelerate from a stop, really minor which we made the note on. So just keep it
under observation. Transmission fluid, Dubai mileage to be replaced, engine coolant level was low
and some of these things you see that beside the coolant there there's a little paper clip as some
notes. So we break the inspection down, we take pictures of things. So there's a coolant leak that
we noticed, very minor seat from a hose connection. Yeah, you can see that there. There's a little
red arrow in the picture that points to it and also underneath the vehicle we found that the right
outer CV boot was leaking grease so that boot and or axle needs to be replaced. Coolant level low,
you can see this is the coolant overflow bottle which is really easy to see under the hood of
this vehicle. The max level, the min level and the coolant was below that. So investigated a little
further as we did the inspection, found some coolant leaking. Looks like the engine oil cooler
assembly was leaking coolant. So again, not a huge amount of leakage but enough you can see the
green stain on the oil filter and coolant coming from up above so that will need to be replaced
at some point in the near future. Noted that the tire pressures were too low, we adjusted them
and then we get into the good stuff, the green things, big list of items. These are all things
that we inspected that are all good and notes there on the battery condition and the brakes,
we measure the brake pads as a photo of the good brake pads, the rotors, measurements for pads,
rotors. If you just sort of take a brief look as you're looking over this podcast and the notes,
you can see all the items we inspect, tires as well. There's a picture of the tires. Sometimes
we only take pictures of things that are bad but sometimes it's good to take pictures of
good things and you know what they look like and that's pretty much it. So a few items needed but
not a lot and nothing urgent, you know nothing needed necessarily at the moment. So memory
serves, this was a generation of Hyundai's that had some major engine problems. Was that the case
with this vehicle? Yeah, the owner of this car had been a client for a long time. He purchased
his vehicle, used and it had had the engine replaced before he bought it. So this is 144Ks,
the engine had gone bad on this one, which they tend to for most Hyundai and Hyundai's of this
variety. So then at that point when you show the owner, here's what our report has shown,
they get to choose which one of these things are going to deal with now, which ones they can put
into the future but do you give them a time frame when it should be done? Oh yeah, definitely. You
know and in terms of priorities on this thing, certainly the coolant leak would be the highest
priority item. Second I would say would be the CV boot or axle replacement and then the fluids
would be the next thing to do. They're recommended based on time and mileage so nothing critically
wrong with them but it's good to change the fluids over time. If you want this engine to last,
you change the fluids. Yeah, well exactly. I mean the key thing is changing the engine oil. The
problem with the engines on these things is as I understand it is basically like some manufacturing
defect and I believe there's like metal material left inside the engine or something to that nature
and eventually the engine bearings just fry out. So that's the critical thing but they also have
engine fires on these as well which can happen after the engines have been replaced and what I
understand about that is sometimes it's a high pressure fuel system can leak and of course it's
high pressure, sprays out, very hot engine compartment and poof they catch on fire. Yeah,
it's interesting when I think about older cars, you know old V8 engines with carburetors where
sometimes the carburetors would just seep fuel on top of the engine and they would never catch fire
and in modern cars if you get like a minor leak sometimes it'll boom it goes because
the heat is so much more intense. Well I'm sure it's probably vaporized, the gas is vaporized
more and vapor is much more explosive than. Oh absolutely, yeah like liquid gasoline actually
does not burn it's the vapor if you can keep the gas cool enough you know and it's all liquid you
can throw a match into it and basically it'll light but it won't go kaboom. Whereas vapor does.
Yeah, so there you go if you're looking for service for your Hyundai in Vancouver the guys
to see are Pawlik Automotive you can reach them online at pawlikautomotive.com or you can call
them at 604-327-7112 to book your appointment. You have to book ahead they're always busy
Pawlik Automotive in Vancouver, BC, Canada. Thanks so much for watching and listening, thanks Bernie.
Thank you Mark and thanks for watching.
About this episode
A detailed look at the B service performed on a 2017 Hyundai Tucson, highlighting the importance of thorough inspections. Bernie Pawlik explains the service process, including the categorization of inspection findings into red, orange, and green items. Key issues identified include a minor coolant leak and a leaking CV boot, with recommendations for future maintenance. The discussion also touches on the engine problems associated with this model and the potential fire hazards due to fuel leaks. Listeners gain insights into vehicle upkeep and the significance of regular servicing.
