Answering Questions in a Detailing Store | Q&A @ MVP Detail Supply

Hello, hello, hello, and welcome to yet another Q&A Thursday, where we are switching things up.

That's right, I'm your host, Dane Hennan, and to my left, none other than Anthony Fisher.

Dane, thanks for having me, happy to be here.

Happening to you?

Yep, that's what I said.

Yep, thanks for having me, happy to be here, Q&A freaking Thursday, happy Friday Eve, let's

do this.

We've got a bunch of products behind us, you want to explain where we are, what we're

doing.

Yes, Dane, we have made our way over to MVP, which is technically one of the

red company, our storefront here in Boise, Idaho, they represent TRC and all of our products

that we sell at the retail store that you can just buy here in person.

So we are here because right now our studio has been taken over by the RAP Institute

and Justin Paid over there, doing a RAP demo as well as training, like a two-day training

event in the TRC Media Center, which is super cool.

So since they're doing that, we were kind of thinking about possibly doing the Q&A there.

And we didn't want to just like do it in the old podcast room, we wanted to expand things

a little bit, we're like, you guys are used to a high level of production now, we need

to have some like production value showing up in the background.

So why not have a cool backlit wall with lots of products and stuff people like to

look at, you know, because they don't want to look at our ugly mugs all the time.

No, absolutely not.

I did wear a bright shirt today though, I hope you all like it.

I did, Dana looks great.

Trying to be festive.

Anyway, while they were doing that over there, we thought we would set up shop here, which

is really cool because this, I kind of tell people all the time, right, MVP is pretty

much everything that I wanted when I first started getting into detailing.

Like if this type of storefront existed with this amount of product, this amount

of knowledge, this amount of just everything in one, I would have spent most of my

money very early on, probably in this store exclusively.

Guaranteed.

Yeah, they have everything from Rupa's machines that you can, you know, grab,

feel, use here in person.

They have an entire wall of flex machines.

They have an MTM wall with everything from pressure washing to, I mean, they

have pressure washers, they sell active 2.0s.

They have hose reels, they have hoses.

All the different fittings and quick disconnects is really so awesome.

And then we have an entire wall here dedicated to pads.

So it's kind of like a detailer's, I don't know, haven in a one-stop shop.

They do have a website.

However, this is really, this is for our homies here in Boise, Idaho.

Come out, check it out.

You could literally, if you're driving by and you happen to like see this

store and you want to come in, by all means, come in and say, hey, you

know, you can pop in while we're doing the stream here.

We don't care.

You can grab a product from over here.

I'll hand it to you.

But yeah, just saying, that's what you could do.

Now, Hans, this doesn't include you though because, well, by the time

you're able to get here to the States, we would have been done for a while.

But anyway, I just want to open that up to anybody who's thinking, huh,

what should I do today?

I got a little free time.

I'm looking to fill it in.

Exactly.

And checking it out, if you are ever in Boise or if you live in Boise,

you should be doing a lot of shopping here, right?

If you're not shopping at the RAD company ordering online,

you can definitely pick up most of this awesome stuff in person.

See it in person.

So just a really cool spot.

So we are here.

We're pretty much set up for the next two hours here in this spot.

We do have plenty of different products behind us.

I mean, you can even see products that we don't sell at the RAD company, right?

So actually have some Sonax up there.

I have Coach Kemi.

We've got a little bit of everything kind of mixed and matched throughout here.

And then there's also MVPs, a house brand,

which is their kind of private labeled products that they have.

And those are really cool as well.

So outside of that, let's talk about some just general housekeeping.

So right now here at the RAD company,

we have been extremely busy trying to get a lot of our upcoming shoots kind of in order.

Because here in less than a few months, we have SEMA coming up,

which is going to be crazy.

We have Black Friday.

And then as it sits right now, there is going to be a OG TRC collab trip happening,

hopefully, if all goes well at the beginning of October.

And so that is going to be happening with Dane and I.

And then Matt, I think we're going to be going down to Helen and Georgia.

So we're looking forward to that.

Now, if you're also local this Saturday, there is a special event happening.

Dane, what's going on this Saturday?

Okay, so we've got super cars for a superhero.

This is Racing for Sawyer.

And basically this is something really cool.

It's happening over, trying to remember the name of the location.

It's Wood Farms.

It's the venue.

But anyway, a kid who's been through some incredibly tough times,

a lot of medical issues, stuff like that.

Really loves cars, loves super cars, that kind of thing.

So they're putting on the event to help support the family and all that kind of

thing.

So if you're local and you want to check something out here,

that's cool and for good cause, do go check that out.

It's once again called super cars for a superhero.

And they were talking about it here at MVP.

That's why I brought it up.

Because it's something that's central to somebody who actually works here.

So really cool.

Just want to shout it out.

Absolutely.

So that's going to be happening this weekend.

So if you're here in town and you want to go support a good cause,

that is for Sawyer.

It's Saturday from 10 AM to 2 PM.

I know that I am personally going to try to make my way out.

So Dane's going to be out there.

So it should be a pretty great event.

So outside of that though, yeah, we're just trying to get a lot of shoots

in order, a lot of filming in order, because it's not just Black Friday

and Seema and all that coming up.

But we have TR Seema, which will probably be here before we know it, right?

So next April.

Find the scenes.

So it never stops.

We are dedicating some upcoming shoots just for the TR Seema event,

which is going to be pretty awesome.

So a lot going on here in the next few months.

We are staying busy.

We have a lot of new product projects also in the works right now as well.

So we have been really, this summer has been kind of finalizing a lot

of these major projects that we've had for a while.

And we're hoping.

Years in some cases.

Yeah, in some of these cases, some of these products have been going on

for a few years in terms of creation goes.

And we are nearing the light at the end of the tunnel on some of these.

But we've also started some new ones.

And I think you guys are going to love what we've been working on.

I'm not going to give anything away.

But what I will say is that you kind of look at the landscape and you see

some people like rush out to market.

Oh my god, just like throw a thing out there.

That's not our approach.

And sometimes, yeah, maybe we're a little behind the curve in timing

with bringing out a product.

But that's because we've been working at it for such a long time.

It's actually got a ton of revisions thought that goes into these things.

The finished product should really, really set a strong bar for anybody

who's interested in that kind of thing.

Once again, I'm keeping it very vague.

I'm not saying what it is.

But at the same time, it'll be worth your time and energy

if it is the type of product you happen to be looking for.

I like that, Dane.

I think that's great.

All right, so I think we're ready to jump into some Q&A questions.

And so you have us for the next two hours here.

And we're happy to go on Tandems as well.

All right, Dane is back.

I'm seeing him.

And so the cage again.

The next time we get a guest, they're

going to stuff me back in the closet.

But until that happens, I will be out here happily.

Do we have guests anytime soon?

Well, you know, I don't think we have one next week.

That's all I can really say for sure.

Are you sure about that?

Well, I mean, we do.

But I don't know if I can say who yet.

Yeah, yeah.

Oh, did I say too much?

OK, well, we might have an important guest next week.

And I totally blew that.

So yes, you're hearing that now.

We will have a guest next week.

And they will be kind of special.

But they've been on the channel

before, a long time ago.

We had a little interview maybe here or there.

But there's not anything to.

There's literally one interview.

Yeah, that was it.

That's all the clues I'm giving you.

I'm just stopping talking right now.

I just hope you guys are around next week.

All right, so let's go ahead and jump in some questions here.

Our screen here is in, like, I don't even

know what that is, like 220p or whatever the heck it is.

So I can't actually read that.

But Dane, can you?

I will read it for you.

There we go.

We got it cleared up.

Oh, look at that.

Beautiful.

Perfect.

So Joey Balinsky says, happy Thursday, fellas.

Always a good time at MVP.

Can't wait to swing by again in a few weeks.

P&S Tell Gabe and Carson.

I miss their faces.

Well, Joey, you're going to have

to tell them that yourself.

Yeah.

Han's closing, Dane.

Yes.

So Han's here saying, hello, hello, hello, my detailing

brothers and sisters.

Hans, how are you?

We are happy to see you, Hans.

Glad to have you as part of the show.

Then I've got Stillie's mobile detailing saying,

in old school, happy Friday Eve, folks.

What's going on, man?

And what's DIY with Cain saying?

Hello, TRC, Minnesota, checking in here for the big giveaway.

Awesome.

Oh, yeah, I appreciate that.

And then we've got David Boy saying, Joey,

I looked for you and Dewar at the Quail event.

Didn't see you guys on any YouTube videos

wiping down Ferraris.

David trusts they were busy.

Very, very busy.

Then he follows up and says, although I think

I may have seen the backside of Johnny Carson Black

wiping down a vintage silver Ferrari at a racing number

DeKal, DeKal number 25 on the side.

OK, interesting.

Then Hans, I don't know if we can talk about that.

Secret sauce is creme de la Dane, right?

I don't know, man.

I don't know.

I just as a little teaser in the thumbnail.

Bottle down there into the Secret Sauce question mark,

because you got to get click baby.

You got to get people to come in here,

check out, see what's going on.

True.

Yeah, that's what my life has come to.

All right, welcome.

And then, David, what's David saying to you?

Because this seems direct at you.

David is saying, when is the general going

to bring out one of his three cars to be filmed and washed?

Come on, Grievous, stop being a gatekeeper.

What, David, what are you talking about?

Jeez.

Bring cars here all the time to get washed.

All right.

Well, today we're not washing anything.

Today it's actually just detailing products

in the backdrop, but I mean, hopefully you guys

still enjoy it.

Eric Anderson says, I'm torn between using ADS's new pro

quartz coating V2 or sticking with the tried and true CSL

and EXO on my new truck.

Any insight or recommendations?

What you got for them?

So Eric, I don't think you can go wrong with either or.

However, if you're wanting to try the new ADS pro quartz,

now's the time to do it, man.

I mean, it's a killer product.

If you've been interested or it's caught your eye,

I highly recommend it.

I have it on my truck and I'm pretty obsessed with it.

I really, really like it.

It's been on there now for what, a couple of months now.

And the truck here is exceptionally slick.

It stays exceptionally clean.

I've been topping it off with the ADS Amplify,

pretty much with every single wash.

And it's just eating it up.

I mean, I would say the truck is so well protected right now

that really using a foam cannon on it is kind of pointless.

I mean, it sheds most of the foam in the first 30 seconds.

But I mean, I still do it anyways, because it is fun.

But it just goes to the self-cleaning power

of the new ADS pro.

And then also it's just super slick

and the water behavior is fantastic.

So I've always been a fan of CSL and EXO

and I've used it on many, many cars,

my personal cars as well.

But I will say that the ADS pro, I mean,

definitely packs a serious punch

for a single step application.

And I am just, you know,

I'm hoping that we see the longevity here

over the course of many, many years.

I mean, technically, you know,

what five years is what it's pretty much rated for

with one single application.

Um.

My vehicles, I think I'll see all of those,

all those five years for sure.

Yeah, and one thing I want to point out specifically

about your situation, you didn't mention it,

but I think people at home watching

would like to know that the car spends its life outside.

The Raptor doesn't fit in your garage

because you got too much other stuff going on.

But it sits outside, sees direct sunlight on the regular.

It gets hot out here.

It sees the elements.

So as far as like the lifespan of it,

it's going to be a really realistic take

on what kind of conditions you can expect it to handle under.

All right, so moving along,

we've got Mac Bergson here saying what, Anthony?

Says, hope everyone is having a good Thursday.

I missed last week.

So it'll be nice to see Dane live.

Hey, it's nice seeing Dane live here too.

Dane, you have Dane here and in the flesh.

For better or for worse,

I see myself live every day, no matter where I go.

So, you know, sometimes you need a break.

All right, Alex Dewar.

Hello, friends.

Right back at you, buddy.

It's good to see you.

Always happy to see Alex here.

And Dino saying, happy Friday Eve, boys and girls.

Hope you all are having an awesome week.

You know what, Dino?

Just because of that, we are now.

Thanks, buddy.

And David Boyce, what's David Boyce saying?

The De Tomaso Pantera,

the Dane Tomato, that will never get old.

Well, De Tomaso did make more than one vehicle.

However, the Pantera is by far their most popular model.

And yeah, it's a fun one.

Heck, had some songs written about it.

Jimbo Slice, just doing emojis.

All right, next up, Travis Aldridge.

What's he saying?

Is Pianist Reflect Glass Finisher Tint Safe?

Well.

Yes.

It is.

Straight on.

Straight on and wipe it off.

Yeah, Tint Safe.

I mean, I would probably say that,

is that your go-to glass cleaner for every single,

no, probably not.

It shouldn't be.

I think Reflect is one of those where it's exterior wise,

use it as much as you want.

I don't think you're gonna hurt anything.

Interior wise, I think there's a certain point

of diminishing return there to where.

Once a week or once a month.

Yeah, maybe a couple of times a year.

I mean, for the most part,

a standard glass cleaner on your interior tint,

all that's totally fine.

And then every once in a while,

a spritz or two of Reflect on there.

Just.

Just true view instead for those times you're not using that.

Correct, yeah.

So here we go.

KingJazz12 says, what would be a great

towel to use for interior cleaning

in the all-purpose, cleaning the all-purpose terry

or 365?

Either or, would honestly, it would be great.

So, all-purpose terry,

super affordable, super durable.

You really can't really kill that towel.

The single-corner zip stitch on that,

I mean, it's basically a bulletproof design.

The 365, also a pretty bulletproof towel.

Edgeless, which is nice.

70-30 blend versus the all-purpose terry

being at an 80-20.

So, I don't know, yeah, make up your mind

based on that info.

All right, then we've got Insomniac Detail

saying, what chemical does rag company carry

for tannin stains?

I don't think he means tanning stains.

I think he means tannins.

No, I could say tannins.

Or does he actually mean like tanning lotion

or like tanning oil?

Tannin lotion.

Well, okay, if you mean that, then...

Well, tannin stains, that's a real thing, man.

Well, yeah, but I mean like tannin stains

when detailers are talking about tannin stains,

that's a thing.

Yeah, tannins or organic material.

You're trying to break down

there's certain cleaners to use.

You can use Insomatic Cleaners.

You can use all sorts of different stuff, right?

Tannin, right?

If we're talking about tannin specifically,

which is a thing, right?

So you will have...

Well, yeah, Jersey Shore taught us this.

So, for example, like self tanner, right?

If you see hand tanner that people will use

and their hands turn a little bit orange,

so you get kind of the carrot effect.

You see that on like the window,

what's it called, the drop down visor

when they go to grab the little visor down, right?

So you'll see some tannin stuff on that.

You'll see it on, they've used it on their legs

and they put their leg up against your door panel.

You'll see that there as well.

Assuming it's on plastic headliner and or potentially fabric,

you can use a lot of different things.

I mean, you can use an Insomatic Cleaner.

Like I said before, you could use Terminator.

You can use just a nice strong APC.

What else could you use?

Generally speaking, this is gonna be,

if it's tannin like any kind of lotion solution,

so it's gonna be an oily type of residue.

Something as well, it's oily,

but it's also kind of like a dye, right?

It means it's gonna get a dye.

So, I've used a lot of different

random interior cleaners with just great results.

I mean, I kind of think it's like makeup, right?

Like what do I use to get rid of makeup?

Sure, yeah.

Any general interior cleaner, diluted APC,

all that can probably work pretty well.

Check out, if you're looking to save some money

and you wanna dilute a bunch of it.

Polestar from Coach Kemi would be awesome.

That would work well.

That works, okay.

Hopefully that helps in sign the end.

Tri-Clean is great, love Tri-Clean.

Alex Dewar here saying when Joey and I

were driving around Central California,

I kept insisting on making a pit stop in Modesto.

He chose not to, and I felt it really

could have added to the trip, maybe next time.

You know what, the only thing that would have been worse

than that would be stopping at Bakersfield,

but you didn't hear that from me.

I would have been, I think it would have been nice

for you guys to stop and get a hold of Modesto.

I stopped by my childhood home,

send me some pictures, right?

People are like, there's some weird people

outside our house taking photos.

Even the show twisted metal referenced Modesto

and not in a positive light.

No, it changed the D with an L.

Yeah, they did.

But no, so Modesto has a special place in my heart.

I'll never, ever go back there, live there ever again.

You couldn't pay me enough to go back there.

However, I will say that some of the memories I had

and by some, I mean, some were pretty positive there.

The rest, not so much.

Yeah, yeah.

Going to high school Modesto was tough, man.

I've heard your stories.

Junior high and Modesto was not ideal.

Yeah, junior high high school, that sounds like

a real scary time, just rough.

All right, Hanso, save us.

Good day, TRC crew.

What car care and maintenance products

would you recommend for a new car owner

who lives at an apartment?

Asking for a friend.

Hanso, whether it's you or your friend,

living in an apartment, you can still detail.

You can still do these things.

But as far as maintenance products go,

I feel like no apartment living situation

with a car and wanting to maintain it

is complete without O&R or some other rinseless wash

because you're not necessarily gonna have

the ability to do a pressure washer setup,

things like that.

Your standard bucket wash is soap.

It's gonna be a pain, frankly, to deal with soap

where you potentially get so abstains and stuff

because you're not able to rinse off fast enough.

If you're doing rinseless, it's way easier to manage

and you can still clean a car that is otherwise pretty dirty.

I think people vastly, vastly underestimate

what you can actually accomplish with a rinse.

Yeah.

Anyways, is there anything I said there

that you wouldn't already have said?

No.

Well, okay, so let's go beyond rinseless.

What else should they have?

Say you get bird bombs, you get bug guts,

you get stuff like that.

Waterless wash is always just a nice thing to have.

Waterless wash or diluted rinseless in your car.

Waterless is nice, I mean if you're just,

you need something slightly stronger

than rinseless possibly,

but you're walking out to your car, right?

You're leaving in the morning

and you see that you got a bird bomb on the hood,

you got some on the quarter panel,

whatever it might be.

It's just nice to have a bottle of waterless wash

somewhere in the car, in the center console.

You just grab it with your favorite towel,

couple sprays, clean it and just go.

What else could you possibly do?

I mean, depending on the car, you're not really,

you're not gonna find yourself in too many situations

where you're gonna feel like, oh god,

because I don't have a hose or running water,

it's gonna be impossible,

or my car is gonna be ruined or whatever.

It's not really the situation of living in an apartment.

I mean, plan your washes, right?

Whether you're going to a spray and pay

or you were to a rinseless somewhere at the apartment

or not the apartment, plan your washes out.

And if you plan your washes out

and you have a good just maintaining routine,

weekly or every couple weeks,

then regardless, your in-between products

are not gonna change, it's still gonna be a detail spray,

it's still gonna be a waterless wash,

it's still gonna be a rinseless wash,

and all that stuff you can incorporate into an apartment.

Basically what I'm trying to say

is it doesn't matter if that car is parked

in your front driveway at a house that you owned

versus living in an apartment,

depending on your maintenance schedule of washing and cleaning,

it's roughly gonna stay the same.

The only time I would see that being different

is for example, we get really dirty rain here,

and so we'll get these dry lake beds

with dirt in the air and then it rains

and it turns into this really nasty rain

that essentially leaves behind some water spots, right?

Now if I see that, I go, oh shoot,

I gotta wash my car as fast as possible, right?

Whether that means washing it at my house

or just taking it down to a spray and pay,

I will do that just to get that material off of my vehicle.

But that's got me really outside of that,

there's not really any other conveniences

other than having your own, you know,

broad driveway setup other than it's a convenient

and it's enjoyable, but that's all.

Yeah, that's great.

Then I've got David Boyce actually responding

to Insomniac, I think he heard Tannins as well

because he's saying, KCX has a new product called MZR

which did a great job of removing coffee stains

and Coca-Cola stains from upholstered seats.

I think he was Tannins.

I'm waiting for him to clarify.

I am almost positive that we're talking Tannins.

The ING, the ING.

Could be, maybe it was deliberate,

I just thought it was an autocorrect thing,

like you type in Tannin and it's just like,

did you mean, you know, and just fills it in.

Neil White says,

you two are coming down at Georgia, sweet.

Be sure to ride the Helen Mountain Coaster

when you're at Destination OG, yeah, that's so.

Helen Mountain Coaster, is that like a luge?

I don't know, I think it is a luge.

I love luges, they're so fun.

I think it's like a mountain luge, it's like, I know.

When I was a kid, I did the one up

at Whistler in Canada, that was super fun.

Sketchy, but fun.

Basically, Neil, so this trip has been on the docket

for a long time, now actually since our OG trip

and back in January, and we've been planning it,

everything is still on, nothing's changed,

we're all still planning on going.

We kind of have some great content ideas

that we want to do while we're there.

It's also kind of the last time to experience

this kind of cool Destination OG place

before it's sold off, so that'll be kind of fun as well.

But outside of that though, yeah,

we just want to make sure that the trip happened.

For some reason, I'm like, Matt lives his life

a week at a time, right?

So I go, Matt, hey, so we got this trip planned,

we got all of our flights booked,

we got our rental car, we got all this,

are we good on your end?

Yeah, I think so.

All right, anything else we should be aware of?

I don't know, I've never really thought that far ahead.

Greg, you're making me feel like

is this gonna happen or not happen,

because what I don't want it to happen

is he can be like, hey,

I sold the house this week

and I'm canceling everybody else's trips.

I'm like, are you freaking kidding me?

Yeah.

So, but I'm excited,

I'm really looking forward to that stuff,

it's gonna be fun.

All right, well, next up I've got Hans Klosen,

who in all caps is screaming,

what, no international shipping from MVP?

I will send them a dozen emails right now.

So, you got that to look forward to.

Sorry, guys.

All right, next up we've got everybody's favorite

doctor in the house, what's going on, Anthony?

What's he saying?

Oh, and Samuel's saying, hi guys,

checking in from vacation.

Thanks for all the great info,

your favorite doc detail.

Thank you very much, Owen.

Appreciate you.

I'll be giving you a ring here in a few hours.

He had some towel questions.

Ooh.

And he wants to kind of revise his towel lineup.

Okay, very cool.

Well, you know you're in good hands, Owen.

So, yes, we've got Carlos Miranda next up.

Hello, my friends, happy Thursday to all,

my great Carlos, and happy Thursday to you.

Then we've got fine detailing saying hi, friends,

listening in while applying ADS Pro.

So, he's already on it.

Yeah, and he's wasting no time.

And then David Boyce, what's he saying, Anthony?

Well, you guys coming back as a guest, I knew it.

I can say he is not next week's guest.

So, you're gonna have to keep guessing.

You heard it from him here first folks, whatever.

I don't know what the heck I was trying to say.

Words.

Speaking of which, you know, are we pretty good on time right now?

I think we're doing all right.

I got like another page I can go to.

Okay, yeah.

I was gonna talk about my experience yesterday.

Oh my goodness.

Oh.

So listen, I wanna give people's thoughts on this.

This is not gonna be detail related at all.

It's a hot take, right?

Oh boy, here we go.

I wanna give people's thoughts on this.

What do you guys think of like your county fair?

Like, do you guys go to your own county fair,

your state county fair, just any fair in general?

Do you guys go to those?

I went yesterday with my family.

I've always been a fan of kind of just fairs.

I don't know, it's something about maybe

it's the combination of food.

I kind of like the weird kind of like

carny vibes sometimes if it's relatively clean.

But I also-

That's not very carny.

Yeah, but I think my, weirdly enough,

but I think I'm drawn to the most out of fair

and this is so weird.

I'm really drawn to like the agricultural,

like the four age stuff.

You like the four age stuff, yeah.

I like seeing the cows and the pigs.

I was younger, but I hate this.

But now-

These aren't rides.

I'm like, I kind of like seeing them.

And then I like the exhibits.

And you know how when you go through the exhibits

at a fair, they have kind of like a cellars area

where you can, you know-

The stables, yeah.

You can like, hawk your wares.

Oh, okay, yeah.

You know, like they have like the George Foreman grills

and like the things like that, right?

Yeah, it's kind of like a ren fair, but with zero history.

Yeah, so when I go to these places-

Well, there is some history.

You did show some history in your videos.

Well, people like hawking their like barbecue seasonings

and like now like people are 3D printing stuff

or there's like-

It's basically an IRL version of an Etsy shop.

Local massage parlors, you know, things like that.

I like going there-

Wait, they're not offering massages

in the tent, are they?

Sometimes they do.

So, but I like going and checking those out.

I think it's always really fun.

And it reminds me when I was a kid,

my Portuguese father used to bring me out

to the Turlock County Fair, right?

In Turlock, California, right?

There's only one place worse than Modesto

and that might actually be Turlock, right?

Turlock, actually no, Turlock and Ceres are both pretty bad.

But like Turlock was like a staple, right?

My dad lived right down the street

from the like the state fair, like the fair fairgrounds.

Since I always love when you do your dad's voice,

what would it sound like when he would ask you

to go to the fair with him?

Anthony, what do you think we go to the fair tonight?

What do you think?

Yeah, that's pretty fun.

Dad, can I play some games?

Your tool-

There and she's gonna play the games

and she's gonna win all the prizes and all whatever.

But not you.

But not you, your tools for that.

We're gonna find you a wife at this fair.

I'm like, dad, I'm 13.

And he's just like, we'll find you somebody.

Anyway, so long story short,

I love it because we go to the fair.

My dad would get me all the different food

and stuff like that.

We go to play the games

and usually wouldn't be me playing the games

with my sister or whatever it is.

But I always liked walking to the fair.

I always thought that was kind of just a vibe, right?

Yeah.

We'd walk back at night

and it was always a really good time.

I went yesterday to the Boise Fair

and I got everything that I could have wanted.

I got a turkey leg.

Oh yeah, you did.

I got mini donuts.

I got myself a funnel cake.

I got to check out all the animals.

My daughter got to ride a miniature horse.

She also got to go on plenty of little rides,

which was really fun.

We got to go and see all the cows, right?

Oh, we get to pet the 4-H,

cows and goats and whatnot,

but in the sheep.

I think there's just something about a fair.

I think it's the food.

I don't really necessarily think it's the rides.

I don't really trust those.

The food is probably the best part.

But maybe that's what it is.

Maybe it's the food, it's the animals.

I also like going to the art exhibits,

even though I know some people might find that kind of boring.

No, as a kid I found it boring,

but as an adult I think it can be cool sometimes.

You actually find cool stuff there.

But the fair is only here for like a week, right?

Yeah.

So what I want to know is,

this is what I'm trying to figure out.

If we have our own fair here in Boise, right?

In the week prior, there is a Canyon County Fair,

right, that happens, right?

In the United States, do most of the fairs happen

in the summertime?

And if so, right, outside of like some type of like

planning circulation event where you know,

things kind of come and go throughout every week,

does that mean that there are truly hundreds,

if not thousands of rides, fair rides,

and traveling fair events to make their way

across the entire country?

Oh, they definitely do.

During this time, right?

Or is there really only a handful of staple fair companies

that run these types of things?

Yeah, no, I wonder if, yeah,

they have like a centralized right there.

But I'm very curious about how that works.

Is there some like organizing body that ensures

that there's like some safety standards

or some like presentation standards?

Because I don't know about you,

but like, I've been to fairs in other states and things.

And just like, just kind of see what that's like.

And even though they...

Big overlaps where you kind of feel like,

okay, there's a lot of similarities here.

It feels like they're all operating

from the same vendors or something.

Like there's definitely some connections there.

You're never hearing, hey,

we're going to the county fair in March.

Yeah.

You know, that's not a thing, right?

No, nobody's excited to go do that.

No, you hear, we're going to the fair in May,

June, July, August, right?

I don't even hear September.

Yeah.

So then you have four months there

to make your way across the entire country

in just one location.

We'll have a fair going for a week to a week and a half.

Yeah.

I mean, it's just for a little while.

Obviously they need to make money other ways.

They're traveling, they gotta go to multiple places

or else it's not a good business.

I'm just wondering how that works, man.

And so...

I mean, I'm sure they do well regardless,

but sorry, I was just very distracted

by the 992 Turbo S that pulled up.

It was very nice.

It is really nice.

It was nice.

Very pretty color.

992 Turbo S, what are we talking about?

Maybe like 50 Gs, 60?

No.

We're going higher than that, Dane.

We're talking closer to try like 180.

180 to, ooh, wow.

180, 200, like in that ballpark,

if he bought it now.

That's definitely a $200,000 car.

It's very clean.

I really like that.

Anyways, so give me your thoughts about the fair.

Do you guys go to your county fairs?

Do you guys go to your state fairs?

If so, what's your favorite part about the fair?

And then what do you think about my theory,

this fair theory of where is all this equipment?

Where is it all coming from?

And how does it circulate around the entire

United States of America in a period of three months?

Help me to understand this.

On the bombshell.

Next up.

New question.

All right.

What's he saying?

What's a good day-lution ratio for MS

as a pre-wash in a big IK, multi-star,

multi-star in a pre-wash in a big IK?

Whatever you think's going to be necessary.

I mean, it's a pretty, pretty strong product

and you can get away with just a little bit,

but I mean, if you want to try 20 to one,

you can try 20 to one, you go 10 to one, 10 to one.

Stuff's pretty potent.

I guess I suppose it depends on

the level of filth for each vehicle

and whether or not you're trying to have

like a kind of a jack of all trades day-lution

versus more of a something that's really strong

and kind of a big hitter.

Very nice.

Okay, then we got a wild Brodl walking into the shop here.

Hey, how's it going, John?

What's Josh Brodl looking for?

The owner's not here.

He's looking for the owner.

Dang it.

Well, I'm not sure.

Have Alex Dewar saying Larry Chen

was a cool guy.

Usually need to pay extra to have 12 experts

wiping down the old R34.

I know, that's, so I heard it was a,

there's a word I want to use,

but I don't think it's technically safe for the internet.

What?

It's a dog pile.

Oh, oh, you're saying it's cluster.

Yeah, so in the case of those who don't know,

Larry Chen, famous automotive photographer,

great work with speed hunters

is what most people would know him from originally,

but yeah, very, very cool stuff.

So speed hunters?

He's done well for himself.

Speed hunters wasn't his brand,

was he?

He was a photographer for speed hunters?

I don't recall if he was one of the founders or not.

I don't think he was.

I think he was just on as a photographer

or he could be like one of the founding members of it,

but I don't know if he's like,

I don't think it was his business originally,

but then again, I may be wrong.

So somebody please feel free to correct me.

Next up, I've got Chad Harris here

saying hi, happy Friday from Australia.

Welcome, Chad.

Great to see you here

and always happy to have some Aussies among us

and Hector Enrique Cabrera-Harrera here

saying what do you think of PYS fragrances?

Does he mean P and S fragrance?

Yeah, so like the essence, you know, product?

Great, actually great.

We actually actually have some over here

that we were just,

we were laying down the law just a little while ago.

We were spraying some of those.

I really like the Strawberry Lemonade.

I think it smells really good.

That one.

It's probably one of my favorites amongst the line.

So I mean, a little goes a long way.

You basically just take this fragrance oil.

That's kind of an oil.

It's just a concentrate and you dilute it with water

and you spray it, it's awesome.

Yeah, it doesn't really take much more than that,

but no, they are great products.

Then we've got Jimbo Slice.

What do you think of the no-touch,

high pH, low pH wheel method,

alkaline degreaser, and acid combo for wheels?

It's a hot topic in the Facebook detailing groups.

I can't imagine what groups you might be talking about there,

but I know they get pretty spicy

when it comes to people having opinions about such things.

So Anthony, what's your read on this?

You're usually a little deeper into this stuff than I am.

I used to, but then for my mental health I stopped.

So...

Point, there's so many different ways to do things.

I think that people are just trying to figure out

what hasn't been done and just throwing it out there.

So high pH, low pH wheel method, alkaline degreaser,

and acid combo for wheel.

It's a hot topic.

So...

It's like the Konami code for cleaning wheels.

Is that what he's trying to do?

Dude, like, if you're dealing with like...

Cleaner damn wheels, people.

If you're dealing with like a customer's wheels

that are absolutely like worst case scenario

and you're really just trying to clean them.

Shoot, maybe, right?

The thing is wheel acid, just general wheel acid.

I'm talking the harsh stuff, the OG wheel acid.

The stuff that makes your throat tickle, right?

That stuff has always been essentially no touch

wheel cleaning method.

You spray a wheel down with wheel acid

or a true wheel acid or a wheel brightener,

and you rinse it with water.

Chances are you're probably gonna have a pretty clean wheel.

And you're not gonna touch the dang thing.

But we've come away from using those wheel acids

because they're not super safe to breathe in.

They're not really safe yet.

Not safe for us to use,

along with not really safe for your wheel finishes as well,

right?

That's when you're gonna see products.

You're gonna see wheel finishes that get burned,

stained, etched, chemical burn.

There's so many different things that can happen.

But if you're a detailer working on auction cars and stuff,

like they're gonna turn to that stuff right away.

Yeah, so what I'm trying to say is,

when you think of these Facebook groups,

do you think that the people

are always gonna be something,

and it's gonna be something that stimulates

an audience that probably has anxiety disorders

about their vehicles.

We're just driving engagement guys.

I mean, it's a bunch of over-thinkers.

Driving engagement is just a nice way of saying,

we deliberately piss people off

in order to get them all riled up and talking.

If you're into detailing, you're probably an over-thinker.

So you get one person that jumps into the mix

and goes, hey, you're doing this wrong.

You should be doing it this way.

Every single over-thinker is gonna go,

oh man, we have been doing it wrong.

This is probably the way, right?

And then that will happen until the next person comes wrong.

But then you get your hustler type who goes in

and they're just like, oh, I can take advantage of this.

And next thing you know, there's people just

taking advantage of being manipulative and gross.

Poor people who love detailing

and taking advantage of their overthinking, right?

And teaching them new weird ways to do stuff.

Well, there's a big difference in being passionate

about something and actually sharing that passion

versus, oh, I know how I can just get under people's skin

and they can do something I want them to do.

We try to be as real with you guys as possible.

Yeah, just use whatever the heck you like, right?

We work for a company.

Or here's this option.

Choose to believe us or not.

I tell you, here's the pros of this,

here's the pros of this, here's the cons of this,

and here's the cons of this.

And then you just choose what sounds the best to you,

right?

Because that would be a logical thinking thing to do,

right?

But when you're an over-thinker

and you have somebody that comes in the mix

that says, hey, you should be doing this

and then you should be doing this

and if you're not, then you're doing it wrong, right?

You're gonna have all these people going,

oh my God, the world's burning down, right?

What are we gonna do?

So to answer your question,

to get straight to the point here, right?

Whatever the heck results in a clean wheel, just do that.

You're not, I promise you,

I talked to wheel manufacturers quite a lot.

I was talking to a wheel manufacturer last week

on the phone.

I was on the phone there too.

I talked to them all the time.

I learned about the different paints they use,

how they finish wheels,

what they do as far as clear coat,

what they do as far as base coats.

I learned all this different stuff, right?

These guys make these wheel finishes for the most part

to be able to withstand a lot of different things, right?

But if you are putting five different cleaners on there

to result in one clean wheel,

you're overthinking, you're overdoing,

and you're overexposing your wheel

to a particular chemical, right?

I promise you it's not that complicated

and also when you start cleaning wheels

over and over and over again,

things are gonna happen.

Wheels will fade with time.

Wheels will chip, they will, Nick.

Finishes will be damaged.

That the cleaning products that we're using

are better than they've ever been

and we're not using wheel acids anymore.

So having wheels tarnished extremely fast

isn't really as common as what we used to see back in the day.

So that's a positive thing.

I think manufacturers are using slightly better materials

on certain types of wheel finishes,

so I think that's okay as well.

But also now we're able to ceramic coat our wheels.

We're able to put protection on wheels.

We're able to do so much more

to where your wheels shouldn't even really

be getting that dirty in the first place

and if they are, chances are,

they, you have other options

to be able to clean them safely,

whether it's by physical agitation,

by chemical cleaning,

but you don't need to be hitting your wheels

with four different types of cleaners.

If you're cleaning your wheels weekly,

I don't need to do that.

Honestly, you can just do this.

I mean, you can clean them once every week

and then soap and water for the rest of it

and you'll probably be fine.

Sorry, I went on like a super long time here.

No, that was very good.

I wanted to let you like get all the way through it.

I think what that did is it triggered this thing in me

that I've just been seeing far too much lately.

Yeah.

And, well, because it is phases, right?

There's phases of which people-

It's cyclical.

People come in here and take advantage of over thinkers

or people who are using detailing as an outlet,

as a therapeutic outlet,

and then trying to reteach them

or trying to like, you know,

throw a wrench in the way that-

They tap into that neurosis.

Yeah, they tap into this

and then they take advantage of it.

I mean, just what a few months ago, right?

Well, nine to six months ago,

we were talking about a three pH wash system

and how people can be hitting everything from this day.

And that lasted a couple of weeks for these people.

And don't get me wrong.

Like there are products that we like,

that we sell that do require multiple steps sometimes,

but that's just the nature of the beast sometimes.

But what you're seeing in a lot of these detailing groups

is like people coming up with methodology

to do these really complicated,

frankly over-complicated ways to do things

that weren't complicated before

and there were plenty of happy people before.

But you know what?

If you wanna try new things, you do you.

Not gonna judge that outside of,

well, you're using more product.

I guess whoever you're buying from is happy about that.

Mark my words, here's what's gonna happen.

This is what's gonna happen

until the end of time in the detailing industry.

You're gonna have companies that come in here

and say you need 50 different products to do one thing.

And then that same company here in maybe a year or two

will say, we have one product that does everything.

And then that'll last for a year or two.

One product for everything in 50.

And that will go back and forth until the end of time.

And what there is going to be

is there's gonna be a handful of people out there

who are gonna be holding their ground with saying,

hey, our stance has stayed the same this entire time.

These people are gonna come and go.

These people will get taken advantage of.

But we're just gonna be saying, staying true

to hopefully just what we believe in.

Do we have brands that have chemicals

for every single little thing?

Absolutely.

You're looking at one behind us.

Do we have brands, do we have certain brands

that make a handful of just a couple of things

that do a lot of things?

Absolutely.

You're also looking at the end of the day.

I'm not gonna be the one telling you

you have to do it this way

or you have to do it this way or you're wrong.

I will never ever do that.

I'm just gonna say, hey, here's the benefits.

Here's the benefits.

Which one makes the most sense to you?

Go from there.

Or it's like little crap.

What do you have the most time for, right?

What are you willing to actually put in?

Are you have a family?

Can you do all this crap?

Probably not.

You probably should get this one instead.

Can you do, you know, are you a single guy

who doesn't have anything going on

on a-

Bowloads of free time.

Bowloads of free time?

Dane, you don't have much going on, do you?

Well, Dane, we, you know.

I actually have a lot going on.

He's got a lot going on.

He's staying very busy.

But anyways, so if-

You think a guy who's bored wears a shirt like this?

Absolutely not, right?

He's got a full weekend, right?

But like, you know, you have somebody

that single has a lot of time.

They're in the early 20s.

Right?

Or, you know, then they can do all this kind of stuff

and they can have a heyday.

But yeah, there is definitely just a subset

of us detailers out there who are over-thinkers,

probably generally people with anxiety disorders

that are undiagnosed or diagnosed.

And we just tend to find detailing as a therapeutic outlet.

And some people will come in and take advantage

of the way that we think

in order to best benefit themselves.

And there's a lot of disingenuous stuff out there.

But the point, I guess, a roundabout way of saying it

is like, yes, in Anthony's case,

he really does over-analyze and over-think

a lot of these things.

But he tries to filter through that

and offer you a solution that simplifies

what he already freaked out internally about

so that you don't have to see all that beforehand.

But it's real.

It's not an act.

It's genuinely real.

We're just kind of laying stuff out there.

That's why we do these Q&As every week

because it's an opportunity to talk to you guys directly

and you can ask us questions directly

and we're real with you.

So hopefully you appreciate that

because we're gonna keep doing it

as long as you guys keep tuning in

and invite your friends, obviously, too.

And hit that like button.

It always helps more people find us, too.

All right, moving along.

I like this show.

We're kind of getting into the weeds, but I like it.

What's Chad saying?

Shelf life of a clay bar.

Probably quite some time, to be honest.

Bar, though, not synthetic.

If it's sealed in a bag, like its original baggie,

like it's like a plastic wrap stored in.

Years.

Room temp.

Do you have clay bars out of found in old bags

that have been sitting there for years and years and years?

I mean, all clay is technically really synthetic at this point.

I mean, it is synthetic.

So I mean, it'll last a long time.

You're only big thing is that if it's been sitting exposed

to just pure air, I mean, I'm talking like,

if it's been on a shelf in your garage,

exposed to the elements for a year or two,

yeah, I wouldn't use that.

I'd just throw it away.

But if it's been sealed in a bag, or it's sealed brand new,

and it's been a year, and it still feels malleable,

and it still feels like you can move it and contour it

and mold it, right?

It's fine.

Yeah.

There's nothing that's going to happen.

All right, then I've got Shark Blue Turbo

saying, what's up, gang?

Followed by Team Microfiber, at least I assume.

That's what MF means.

In this case, Chris Hall saying, hey, guys,

loving Coach Emmy, Active Foam.

We love it, too, for lots of different things.

And it's probably on the wall somewhere behind us there

in that mix.

David Boyce, what's he saying?

Dane or Anthony, to your knowledge,

is the P&S Crystal Wash have iron removing capabilities?

And Crystal Wash?

I don't think it's a straight-up iron remover, is it?

Like, there are other products that do that,

but not in the same way.

I think it does remove some iron.

I think as a, what's it called?

Like, Sidney Kinshine and Warranty.

Chemical, I think, some of your fairest materials

will come off as well.

Yeah, basically what we're saying is,

it's not a dedicated product for that express purpose,

but I do think it will remove some on the way.

Yeah.

All right, DIY with Kinshine and Warranty.

All right, DIY with Kain, saying price aside,

any reason I couldn't put a couple ounces of Defender

in a foam cannon, spray on, wait a tick,

then spray off for a Koshami S003-like experience.

I've never tried that.

Foaming Defender.

That seems like, I would ask Dave,

because when it comes down to the chemistry

and how those things are made,

something may interrupt its ability to work properly

if you turn it in a foam.

I don't know that.

I'm just operating off of a gut feeling,

whereas S003 was made to do that.

So, I mean, there's no harm in trying it, Kain,

if that's something you wanna try.

Once again, we're not gonna like scold people

for trying different things.

It's just, it's your product,

so if you end up feeling like you wasted it,

just know that that was on you.

But if you're testing it, hey, go for it.

No reason not to try.

Check the protection after a while and see if it lasts.

I mean, if it does, then maybe you've unlocked something new.

All right, we got Michael DeBlo here,

saying, hiya, great Friday to all of you.

And right back at you, Michael, appreciate ya.

And then, DIY, saying, active foam is so good.

I alternate between AF and Touchless.

Can't seem to figure out which one I like best,

both so good.

Yes.

I have foam with this one.

There we go, Anthony.

What you got?

Hello, can we use Coach Kemi FSE

to remove water spots or minerals from paint

and use a panel prep to prepare it

for a ceramic coating or PPF?

If not, what does Coach Kemi has for the same?

Okay, so FSE is a very light mineral spot remover,

usually on fresh mineral spots,

meaning like if you just washed your car,

like literally just now,

and you have some water spots that have just kind of formed,

FSE will take those right off immediately.

Same thing with your door jams

and your whatever it is, your, I don't know,

underneath your hood, things like that.

FSE's great.

That wouldn't necessarily be a product I would use to,

like as an all-in-one to prepare for a ceramic coating

and then prep it, that's probably not what I'd do.

I would wash it.

I would clean off what water spots you can,

polish off what water spots that you can by hand.

You can also use a dedicated water spot remover,

like G-Technic has a water spot remover.

There's lots of different things you can use there

to remove the water spots

and then you can go to a paint prep

after preferably claying the car and things like that.

And then after that, you can do whatever you want.

I guess what I'm trying to say is FSE

is not gonna be your all-in-one water spot remover.

It is an effective mineral deposit remover

and quick detailer all-in-one,

but it is not a standalone water spot remover

some other brands may have from Coach County.

Like, for example.

Oh, good answer.

Then I've got Stilly's mobile detailing

saying, from Modesto, live east in the foothills now

and no way, I'd live in Modesto now.

Lots of change, but in the 80s, it was cool.

In the 50s, it was home to American Graffiti

and George Lucas.

Now, I don't know if you're aware of this,

but American Graffiti was not actually shot in the 50s

because George Lucas would have been a little too young

at the time.

No, it was shot in Modesto, California.

It was shot in Modesto, California in the 70s.

McHenry Avenue is where that was shot, Dane.

Yeah, I know.

McHenry was a poppin' place, right?

So some people would call it the Cruz, right?

I like American Graffiti.

I like that movie.

So you would go on Cruz McHenry Avenue, right?

My parents did this when they were young

and then when I was young, in my early teens, right?

My dad said, hey, you boys wanna go Cruz McHenry

and Cruz McHenry, right?

You probably thought that Harrison Ford was the coolest.

And it would be us cruising in a Mercury minivan

going down McHenry Avenue, right?

Windows down on a summer night, right?

Cars, motorcycles, everybody's having a good time.

It's lively.

Was it an American villager?

It was an American villager and it was four screen.

I love that.

It was, there was the dive bar for poppin',

the late night Chinese food place for poppin'.

Is it fair to say that every bar in Modesto is a dive bar?

Ooh, they're all pretty bad.

There's also, if you go all the way down McHenry Avenue,

there's a very old Taco Bell.

Ooh, ancient Taco Bell.

One of the first Taco Bell and eight Taco Bell.

Oh, dude, it's super OG.

Jimmy would love that.

Across the street from the OG Taco Bell,

Andy probably knows exactly what I'm talking about.

There is a wiener schnitzel, right?

One of the OG wiener schnitzels there in town, right?

So between the two points of McHenry Avenue

and your cruise in this whole entire place is a poppin',

but again, back to American graffiti,

a lot of people cruise McHenry back in the day.

Of course.

It was a hot thing.

80s, my parents said it was pretty great, right?

It was farmland that had been eventually starting

to turn into a more booming little mini city town.

The 80s saw the turn of that kind of thing happen.

It was going pretty good.

90s started to get pretty rough.

Early 2000s, ooh, gosh, get out of there, right?

Not good.

Yeah, what year did you leave?

Left in 2004.

One.

So we were close.

Yeah, we were pretty close, but me, I am, phew.

Yeah.

Glad I got in that place.

Saved you some trouble.

Not good.

That was some non-detail in related.

05 is right.

005, okay.

I still moved here in August, 01.

So that was a very interesting.

Alex, you were saying, I have full confidence

in absolute and direct said now, don't be afraid.

Alex, he has seen how the sausage is made.

It's great.

Or how it cures in the sun.

And then Joey's saying, the connection issues

make the boys actually sound like general grievous

every now and then.

So what's happening is the connection here,

we could have done something simple

where we're just using a cell phone to talk and do this,

but we wanted to have the production value

and to realize there's trade-offs to the connection.

But we have our full camera setup and lighting

and everything we use out in the studio we brought over here.

So it is a lot more complicated.

And unfortunately, this is just like a little trade-off.

We didn't quite know until we started running it.

But we'll learn.

We'll improve with each time.

So hey, just us being real.

And then moving along here, DIY, same thing.

And Megan saying, hey, y'all, hey, Megan.

Happy to have you here.

And Alex Dewar saying, I heard him say to hean

like delicious spice blend.

Oof.

OK.

Jay's car channel.

Damn, just last week, I was checking

to see if you guys had anything lined up for events

in good old Georgia.

Well, innocence.

It would still be a private event, not like a.

Unfortunately.

Yeah, it'll just be us, unfortunately.

We used to do more stuff on the road.

Yeah, if we had more time, we would stop somewhere

in Georgia, and we would probably spend more time there

so people could stop and say, hi.

This trip is actually going to be quite quick.

It actually is very short.

We're going to be flying in.

We're going to be there to shoot content,

have a couple days to shoot, have a little bit of fun,

eat some good food.

Me and Matt are going to give each other crap.

Things like you normally would have expected to see.

And then we're pretty much going to be coming home.

And it will be quick in and out.

It will be fun, though.

All right.

And then I've got Tyler Kuchy here saying, hello.

Hello.

Tyler, how are you?

What's going on, man?

Hello, sir.

Happy you are here watching.

Hopefully everything's Gucci.

From Diamond Protekland.

And then another brand popping in to say, hello.

Oh my gosh.

We got armor details supplicing what's at you.

Bradley, DJ, what's going on, guys?

Hey, hey.

Welcome to the pyro.

Love and know, flag pyro here saying,

hi guys, long time no see.

Indeed it is flag.

Just made a big order from Carzilla

with a bunch of TRC towels.

That's what I like to hear.

That's what I'm talking about, baby.

Yeah, dude.

Get after it, man.

Yeah, let us know what you think.

If you got anything interesting or new

that you hadn't tried before, we always

love hearing everybody's opinions on stuff.

Jerry Bilancey says, I coated the front half of my car

in stout and the rear half in ADS Pro this week.

I'm so excited for the first wash.

Wow.

We'll see how that goes, huh?

So you just wanted to do it different.

You just wanted to be a little bit different,

the best of both worlds.

I like that.

Philly and Joey.

I can see a whole minefield of people

fighting in the comments later on my phone here.

I'm not looking forward to that.

What are they fighting about?

It's the usual stuff.

What are they fighting about?

You know the kind of things they fight about.

What do they fight about, Dean?

Norse gods and such.

Norse gods.

Yeah, yeah, that kind of stuff.

All right, so Alex Dewar is saying,

Anthony's all about that pink pony club

at the county fair.

I like how I say county fair, like I'm not pronouncing the T

in it because you didn't put one.

Tonight at the county fair.

The All-American rejects are playing.

Oh, they are.

At the Boise County Fair.

And they're all back to my middle school days.

Is it called the state fair?

Is it called the state fair, right?

Or is it the Boise County Fair?

I think it's a state fair, because it's the biggest

one, sure.

So All-American rejects are playing.

They'll be there.

I think it should be a pretty fun time.

Because it's just localized to that county.

So there's a county county fair.

And Ada County Fair is just the state fair,

because it's the biggest county.

Ada, it's Boise, it's all that stuff.

Did I say Boise?

I meant Boise for all the people who are picky.

All right, next up, I've got Jay's car channel

with a super chat.

Holy smokes.

Thank you, sir.

It feels good.

Thank you.

What's he saying?

It says, shout out to your C. Happy Friday, Eve.

Fellows, what's going on, Jay's?

Thank you so much, man.

Appreciate that.

Happy to be here.

One minute left before we go into a break here.

And Dane's got time for one more question here.

And I wish I could find it.

But boy, these things are moving fast.

Now here it is.

Neil White with another comment, county fairs are great.

Just make sure you're up to date on your tetanus shots.

I agree.

That is true.

Make sure they do last a long time, though.

So if you had one in the last few years, you're good.

I just got mine updated.

They last, like, 17 or 18 years, don't they?

No, 10.

Oh.

No, I got mine in the last few years.

But it's, I thought they lasted longer.

They are starting to come next to you.

Oh, jeez.

I'm just kidding.

I'm kidding.

Here we go.

So that is going to be it for the first half.

Hopefully we had some fun.

We're looking forward to a lot of comments here

when we come back for the second half.

So don't go anywhere.

Grab your snacks.

Grab your drinks.

Enjoy some messages from our fellow brand partners.

And we'll see you in a few minutes.

Hello, hello, hello, and welcome back to the second half of Q&A

Thursday right here at MVP Detail.

That's right.

We're actually hanging out over next door

from the RAG company.

And having a pretty good time doing it,

I enjoy being in the store environment, actually.

It's been pretty cool.

And we had people coming and going and all that stuff.

Anyway, I'm your host, Dane Hannon.

To my left, Anthony Fisher.

Dane, thanks for having me.

You know him from the RAG company videos,

but you may not know that I also exist.

So hello.

Nice to meet you.

Dane, plenty of people know you exist.

You've been here for many of years.

I'm literally the first employee.

You're literally the first employee.

Without you, I wouldn't have a job.

Got you a job.

401k or health insurance.

You're welcome.

I owe Dane a lot.

For that reason, we hang out all the time.

If you make sure I really feel like a friend

and, oh no, my internet connection appears to have been.

I mean, I feel like a friend.

We're literally best of friends, Dane.

What the heck is that supposed to mean?

We are.

Yeah, what the heck?

Why is my internet connection dead from the RAG company?

Well, that's unfortunate.

I can't send comments now, but that's all right.

No, we had some good ones.

I know we had some really good ones.

Can you try to reset it?

Yes, I will work on resetting that.

But in the meantime, please.

Glenn, Nick, and the ether, is there a way for us to refine,

reset, refresh this?

I am resetting my Wi-Fi.

Situation.

You're on the tab.

Anyways, so we had a good conversation.

It's resetting.

Hold on.

It's doing something.

Hey, look at that.

It's back.

Good conversation from the first half.

We're carrying over a lot of these questions

into the second half.

So let's go ahead and jump into this, Dane.

All right.

So looking at these, I am too far ahead.

Let's go back a little bit more.

We've got, oh my gosh, this has really gone back a few pages.

OK.

My neck is super kinked.

So you guys ever work on a vehicle?

I was working on my motorcycle last night, right?

It's changing.

You got a spark plug.

You know when you're on the ground

and you're lifting your head up to hold your neck up

until you see something, right?

And you realize you've been holding your neck up

for a few like 30 minutes?

And then you finally set your head down on the ground

and you just lay there and you're like, oh my god,

my neck is just wrecked.

That's what happened last night.

Your neck is wrecked.

All right.

Stillies, mobile detailing.

Also in attendance, Andy, this is so funny.

Terrell County Fair.

In fact, we recently have seen a few cool 80s hair

bands there.

That's hilarious.

Andy, so my dad lived on Broadway, right?

So one of the crossroads of the Terrell County Fair is Broadway.

And so if you go down more towards the police station

on Broadway, my dad's house was on that last strip of whatever

was on Broadway before getting to the police station.

I will say his neighborhood always felt like a super sketch.

No.

It was much like old people.

It was a nice neighborhood, but it was most of all cool.

Did he enjoy low cost of living?

But I will say I felt significantly safer

once the police station moved in.

I felt like it actually helped the area a lot,

because he wouldn't let us go out and play

in the front yard there.

That bad.

OK.

Yeah, that wasn't allowed.

Rough.

Well, noted.

All right, some detailing questions.

SYC, hello, gents.

It says, what's the best quick or ceramic detail

to boost gloss and slickness that

has anti-static properties?

Dude.

Gosh, man.

A lot of them do exactly what you're looking for.

So many of them do what you're looking for.

So quick detail or some honorable mentions.

Let's talk about P&S.

Paint gloss.

Let's talk about paint gloss, man.

That's an OG, because anti-static properties.

Anti-static.

Bead makers, very slick, right?

It's an OG.

Check out the new armor details.

It's amazing.

Super, super nice.

I really like that product.

Check out QS from Coach Temi.

You look at, I don't know.

Man, the list goes on.

I mean, G-Technics got their new QD, their new Quick Detailer.

Technically, their new Quick Detailer

is going to be a little bit more of a traditional Quick

Detailer rather than a high gloss product.

But C2V4 might be a good one as well.

A lot of good ones.

So pick something that sounds best to you.

And then run it.

Go for it.

And on a less-detail note, I'm not

so sure how I feel about this next one.

We've got Joey saying, the Neverland Ranch bumper cars

live at the Cal Expo State Fairground down the street

from me.

I don't think it's operational, though.

Probably for the best.

I don't know if you really, as a historical exhibit

that is interesting, but carry some bad vibes.

Cal Expo is one of the first places

I went with my dad.

So that was like a huge, Cal Expo was a huge, right?

I mean, they have their other state fair.

They also have a lot of different expo places there, right?

Or expo events there.

My dad would take us there.

And that was actually where I first saw.

And this would have been 2001-ish.

2000, 2001 was the first time I

saw a car hood lit on fire.

Oh, the old detailing trick.

Showcase A wax, right?

I was blown away.

I was shocked.

I love doing that.

What did that actually demonstrate?

I was so impressed at 10 years old.

I never understood the point.

The hood on fire showed, and that is where like.

Like, what are you actually accomplishing?

It was my first time ever being

like shown hydrophobic properties,

like what a wax would do, right?

With fire.

And it was just a pace wax.

It was like kind of like a Zymall or something

like that.

I can't remember the brand.

It was called like Red Line or Red, I don't know.

It was something of that nature.

Had like flames on the bottle.

It's that kind of homegrown thing.

Yeah, but like, dude, I think they made a killing.

I think they made an absolute killing.

There was a time period where guys absolutely

did that homebrew stuff.

Like, you know, people were into craft beer now,

but it was like that with like waxes and stuff.

So what I've found out about going down the state

fair and seeing people try to sell me stuff,

I like being sold to in the sense that I think it's fun.

Like, tell me what you got.

Like hit me, right?

And then they'll do the thing.

And if you're not, I feel like they're

a pretty good salesman.

Sometimes I'll just buy something just because they go,

hey man, I think you're doing a really good job.

And I think you should keep that up because you got me,

right?

That's how when we were in Vegas at Resorts World,

there is a place in Resorts World, right?

I kind of buy the check-in area.

We'll be there in Vegas in a few months.

There's a company that does like bath bombs

and like bath products, right?

You'll be there.

There's a guy that says, hey, let me wash your hands.

And I go, what?

That's kind of weird, right?

And he goes, let me wash your hands.

I go, oh, whatever, man.

Shows me this stuff, shows me this different scrub, right?

Dude was such a killer salesman at like showing me

how to like use these products

for like hand washing, moisturizing, all of that.

That I was like, my wife's gonna love this.

And I'm gonna buy this for her.

And he's like, oh, you like it?

I'm like, honestly, I'm buying it

because you did an amazing job selling me this.

It was just killer.

So sometimes I like that kind of stuff,

but that's why I like going to the fair sometimes.

Anyways, I'm, Jeff Mark says, hey, I'll-

Two first names.

New Jersey here, what's going on, man?

He's got car detailing reviews and tips.

Check him out.

I mean, his advertising is right there in his username.

Jeff Mark, I've never seen your videos, but-

Maybe it'll take a look later.

I am inclined, right?

As somebody who just got sold stuff to at the fair,

he's selling me here, right here.

Car detailing reviews and tips.

I'd like to check that out.

All right, Jeff Mark, you're on.

We're gonna take a look later.

Let's see.

So Michael here saying in reference to Joey Blinsky,

Stout versus ADS Pro, interesting.

What is best for a first time coaching?

I think he means coding.

Yes, he does mean coding.

All right, anyway, moving along here

unless he had something to add to that.

Yes, there's our attendee

at the Terlot County Fair comment.

Then we got Hanzo.

Hanzo here saying, I have never been to the fair

in the state I live in.

I have been to the food fair back home.

It happens around Carnival time.

Hanzo, when does Carnival time happen?

Unless he means Carnival time

in which that's less exciting than Carnival.

Where's Hanzo located again?

I'm actually not sure.

Hanzo, where are you located?

All I will say though, from my experience,

some of the craziest fair rides I've ever been on

my entire life.

Oh, Carnivals?

Yeah, no Carnivals or Sketch.

Well, some of the craziest fair rides I've ever been on

were at a Oktoberfest.

Oh, those rides are terrifying.

Those rides are terrifying.

Back in the day on the podcast,

those rides were not sure.

Can you set it?

Cause I thought, ah, it's probably like a little wacky.

No, having been to Oktoberfest last year

and saw it for myself the way they had those set up,

those things go so high and so fast

and spin so hard.

It was concerning.

I was about to start riding my-

Your shoes flying off.

I was on the swings, right?

Going over the statue of whatever her name,

I can't write her name.

It felt like those chairs were ready to give way.

I was gonna start riding my wheel while I was up there.

So high, I was like,

oh my God, I'm definitely dying on this.

I didn't go on any of those rides

because they looked so sketchy to me,

but I watched and I saw people just squirming.

Dane, I'm just-

They were not.

I'm just upset that some of the funnest memories

that me and you could have,

the best stories that we could have,

are usually when we're not in the same location together,

but when we are, it's quite funny and quite hilarious.

Anyways, moving on.

All right, so this is fun

because this is the guy

who apparently started the whole firestorm.

I put him in timeout for five minutes

because people were complaining,

but we'll get to it a little later.

We've got this guy, Wild Lenny.

He just goes, I wanna know what y'all think

of all these people selling stuff they don't use

and telling people it's good to buy it

just to make money themselves.

I mean, we were kinda having that conversation

earlier a little bit,

but is there anything else you wanna add to that?

I don't know.

I mean, I feel like that's kind of a tough thing

to get to because technically,

I mean, we sell stuff, right?

We do tell people things are good,

but it's also because we use all this stuff for itself

and we honestly go through

like such a long testing process

for pretty much everything that we do sell

that we're not gonna sell it

unless it gets approved by us anyways.

So, and I don't know.

I mean, as far as making money themselves,

I don't know.

I mean, if I sell you guys something

and I'm trying to think how worth it is,

if I make a video and you guys are like,

oh, anybody likes ADS Pro, right?

It's a pretty good product.

We're gonna buy that, right?

Am I making money myself off that?

We'll know that just kind of goes back to our company,

which puts kind of food in everybody's mouth, right?

The packing team, shipping team,

media marketing, media production.

I don't know how to.

And to be clear, in the case of Wild Lenny,

I have not actually read all of his comments later on,

so I have no idea what he was saying

to these guys afterwards.

I put him in time off for like five minutes.

It wasn't going on well.

I didn't even ban him,

but apparently it was just a whole back and forth.

And it would turn into a whole thing.

There are seven pages behind.

Was Lenny getting wild?

Possibly.

But at the same time,

I'm trying not to pass judgment in case this guy

is actually not a troll

and is actually asking real questions.

So let's see what else he said.

So it seems like most people on social media,

I don't know,

I thought social media was to express yourself

and to have a family type of audience,

but it seems like everyone

is just an advertising company instead.

I mean, there's definitely people who blur the lines.

I can feel that.

We're pretty clearly like a company.

It's literally in our name,

but at the same time,

like we are also people with opinions.

Yeah.

So I think what you're saying is

you're saying that you have an issue

with people marketing a type of like a family culture, right?

But ultimately there's somebody benefiting

the most out of the situation,

but basically, I guess, you know,

mask, you know,

putting with a sheep and wolf's clothing, right?

So basically trying to be like,

hey, we're sheep with the rest of you guys.

You know, we're all just having fun here,

but really there's just people

that are like ultimately benefiting the most

out of the whole entire thing and banking off of that.

Is that what I'm getting out of this, Lenny?

Yeah, I'm kind of getting the feeling

that Lenny may have a little bit of a chip on his shoulder

based on the way he's coming in here hot,

but at the same time,

once again, like if I didn't, you know,

if I was invested in like,

oh, okay, can you touch that?

I would much rather like

actually have a real discussion with people

unless it's just purely to troll.

In this case, like, okay, he's got some opinions,

so let's discuss.

Then controlling like the whole market,

just like they said about how they can change

what people buy just based on what YouTubers recommend.

I think I understand that,

and then controlling the whole market.

So basically then it just kind of went back and forth,

but let's see where we end up moving on to page six.

Then we've got,

oh, well, this is nice.

Matthew Turrick here saying,

my fiance who knows nothing about detailing commented

the other day, these guys seem like

the most honest detailing channel you watch.

Have to agree.

Thank you, Matthew.

That's actually a super nice comment.

That's very nice, man.

I appreciate that.

Oh, that actually, that really does mean a lot.

So thank you.

Then I've got,

I'll show you respond.

So yeah, go ahead.

Yeah, when you see like sometimes there's,

you know,

you see them with a clever signs.

Okay.

Like, you know, like the signs where like,

there's like the guy that just hold up the sign.

It says like, why lie?

I just want booze, right?

Oh, sure.

Sure.

I respect that because they're just being honest, right?

Like, hey, if I give you this money,

are you truly going to go buy shoes?

Are you really going to go buy a meal?

Right?

No, probably just going to go buy a bottle of alcohol.

All right, me, me.

No, I'm not saying all of them.

I'm just saying.

Well, it's hard because like as myself,

I'm always like really empathetic towards things.

So I'm like a total sucker sometimes

when somebody says I need to buy into it.

No, I give money.

I give money.

I want to help people.

Regardless, what are you doing?

I know there's some part of my brain where I'm like,

they may be taking advantage of me in this moment,

but like, what's five bucks in this case?

Like, fine, okay.

Just, you know, kind of thing.

But I'm not saying I do it every time,

but in the instances where I have like,

I didn't feel bad or like I was a sucker afterwards.

I know some people are just like, I would never,

and fine, that's your opinion.

But just on the off chance, they're actually being real.

I'll take that risk.

I gave a mom and her kid, this was like,

probably like a half a year ago.

I think I gave him like 60 bucks.

I just gave him whatever I had on me

and I was just like, you know, whatever.

And I don't know if it was going to a good cause or not,

but I said, whatever, like, here,

let me, this made me feel good in the moment, right?

But for us, what I'm trying to say,

I guess what I'm trying to get to here is,

where we're not, we don't really have any benefit

to like lying to you.

We don't really make any more money by lying.

We don't make any more money by lying to you.

We don't really do that.

It just, we'll just be honest.

We just feel like guys, Dane's mom says,

it's better to put up in a lie, right?

Didn't she always teach you that?

Do you remember that?

Your mom taught you that.

Sorry, I was distracted by the fact

that our friend here that I put in time out

came in under a different username

and is just going off.

Anyways, he's real feisty.

Well, he's wild.

So he's feeling a little trolly now.

Do you remember when your mom said, right,

it's better to just be honest and tell the truth

and rather than get caught in a lie?

Oh, absolutely.

And you took that to a heart and then some.

Not even to a heart, Dane.

Dane lives in Catholic guilt every single day

whether he is guilty of anything or not,

just lives in it.

It's exhausting.

And he'll probably be this way for the rest of his life.

And Carolyn is always just like, I told him.

I just kind of told him not to lie,

but Dane's like, no, really, I can't lie.

I'm like, well, Dane, you can kind of tell a fib.

Nope, he won't even do that.

So I have really taken that to heart as well

and being like, yeah, if we're just honest with you guys,

then we don't have anything to worry about down the road

and nothing's going to bite us in the butt

because that's just not worth it.

So that's why it just makes it easy to be honest.

Yeah, and then let's see here.

I've got sheep star.

I'm offended, Matthew Turrick.

And then he just goes, well,

maybe it's because I haven't found your channel yet.

Well, that's nice.

And then he says, prepare yourself.

That's nice.

She is in Canada, so.

Yeah, didn't know he was in Canada.

No, there we go.

So that's great.

Joe Lindsey says, that's exactly what

drew me to this channel so many years ago.

Yes, they sell things,

but the knowledge I've gained from these guys

is a surprise.

Thank you, Joey.

Appreciate you.

I will invite you back into my garage

if you keep saying nice things like that.

All right, then we got David Cervantes saying,

what's up, guys?

Sorry, I'm late.

Dave, what's going on?

Better late than never.

We're happy to have you here, buddy.

And then we've got, shout out to Jimmy

in the IG post about Taco Bell, yes.

And then we've got a whole lot of talking

about other brands and whole lots of drama.

That's fun.

That's not really productive here.

Are we having fun in these comments?

You're not having fun.

It doesn't really look like it.

It's more of a back and forth petty type stuff.

I'm not seeing a whole lot of things as substance.

But once again, this is a difficulty of a live show

is picking these things in real time.

I usually just read every single comment,

but I feel like some of this stuff is just not,

it has no nutritional value here.

Gotcha.

Yeah.

We're looking for something with a little bit of fiber.

Yeah.

Although, Neil, one comment that's about to appear,

I haven't heard much about them in a while.

Try to stay away from all that drama.

Yeah, no, sounds pretty good.

Then I've got pro shine solutions.

Better late than never, I'm here.

Hope you're all doing good, my friends.

Appreciate you.

Yeah.

Then, oh my gosh.

OK, now we are just really getting into a holy cow.

That is just a whole thing.

That's exhausting.

All right, fine.

Yeah, now I got like seven pages I'm working through.

Is there anything to the point

of my previous conversation I was having?

If you want to have this discussion,

I can have this discussion.

We can read them verbatim.

If you want to go down that road, we can certainly do that.

I'm not going to go verbatim.

I'm just wanting to know, hey, is there

any good feedback on what I said previously

to some of the conversational points that I had?

If there is not, then we just don't talk about it.

No, it's more like people accusing other people

of spreading mince information, complaining

about ratty edges on towels, turning into a whole thing.

It's just like a whole bunch of back and forth I'm saying.

But then again, yeah, OK, fine.

Let's throw some stuff up there.

I'm not saying that.

I'm just saying, man, I'm just saying, hey,

if there's anything that talks about kind of what we were

talking about earlier, let's just call it honesty and business,

not taking advantage of people.

This seems like a massive detour from what we're

trying to do here.

So I'm just being real.

That's OK.

OK, so we've got, granted, we do detours all the time.

I don't want people to think that's not allowed,

because it certainly is.

We're going to detour the state fair, and I loved it.

Wild Lenny with Troublemakers

equals real ones I found out or figured out.

Well, in that case, it's a.

These are some of Wild Lenny's more calm.

More calm ones, yeah.

We're giving Lenny a chance here.

Yeah, we're giving him a chance.

And then we got RRW is the reason he got his first tetanusian.

I want to make this stuff actually usable

to future viewers and listeners, so I

don't want it to be totally off the rails.

But let's see, we've got a little bit of,

have you all tried Malco automotive products?

You remember Malco stuff?

Yeah, and you actually used them.

Yeah, absolutely tried a Malco automotive products.

Yeah, were there some that you actually liked?

Yeah, I think it was a good brand.

Really popular on trucks and stuff like that.

I mean, yeah, I know, I mean, I don't know every single product

of theirs, but I have used quite a few, for sure.

Yeah.

Then I've got Joey Altai on this hill.

She doesn't steal his stuff.

This is the next interaction as he's pulling up for a wash.

Oh, so Joey actually has a theory

about that particular ad we play.

So it's something that Glenn is analyzing that ad today

pretty closely.

We are working on that.

And then I've got Stile's Modesto cruising.

We used to fill my bed with water and the girls were,

oh, no, OK.

I don't think this is a family show, guys.

That's fun.

I don't think there's anything bad about that.

They're just straight down into their undies

and then hop in the, all right.

But yeah, so Andy knows what I'm talking about cruising

around, man.

I'm just looking for the detailing comments now,

my goodness.

All right.

So then we've got Jimbo Slice with an entire fair season

in New England.

Church fairs can be up from April till November

when you get the Italian festival starting in June,

then the actual county fairs in the fall.

So they happen in the fall there.

How's that happen in summer?

Why do they pick the hottest time to do it?

Can you imagine going to a fair in New England

in the fall?

That'd be beautiful.

I think that would be gorgeous there.

Gorgeous.

It would be amazing.

Like, think of a fair, but it's just fall time.

Pumpkins, fun stuff.

Yeah.

The smell, like the cool, crisp air

with the smell of funnel cakes and elephant ears.

Love that.

I love that.

I love the type.

I love those types of vibes.

I think they're super fun.

Next up.

I thought her accent sounded Modesto.

Yeah, definitely.

Definitely not from the Netherlands,

definitely from Modesto, California.

Yeah.

All right.

So then it's just a random.

I'm looking for the detailing kind of, I am having to dig

through some stuff to get here.

Let's see.

We've got Lloyd G. FSC works great on light slash fresh

residue, but it's not a true water spot remover.

I like to use P&S Pro Series water spot remover

for the tougher spots.

Very good.

All right.

And I'll say, in terms of the pro stuff,

quick, we don't necessarily carry that.

But you can buy directly from their site.

Yeah, you can pick it up from P&S.

And then I've got, oh, that's funny.

OK, we'll throw in a little more wild letting here.

KCX is just new and over-hyped.

You can get the same results of superior products

and chemical guys in SudsLab and CarPro.

That's just what I've heard.

See, the fun thing about that is KCX is far from new.

It's brought up a lot more recently

because now they've got strong distributorship here

in the US.

But the fact of the matter is they've

been doing what they've been doing for ages.

Oh, decades.

I mean, we're talking back, back, back, back.

But people don't realize is that.

People only see what they see on social media.

Well, when you're getting wild, I like it.

Like once again, I'm welcoming a little of the spikes.

I want it to be productive here.

And maybe our opinions differ on what productive actually

is.

OK, hold on, hold on.

Also, he's not going by wild Lenny now.

He's got a different username he's been popping off on.

But he seemed to take issue with me, putting him in time out.

OK, here we go.

You ready for this, wild Lenny?

I knew that I had to make sure my year was correct.

All right, do it.

Coach Kemi was founded in.

You ready for this?

I know what it is, but here we go.

Are you ready for this?

Laying on him.

1968.

Does that sound new to you?

1968, my friend.

That coach Kemi was founded.

And so let's go ahead and clear this up right here, right now.

Isn't that where Gen X starts?

OK, chemical guys, owner of chemical guys,

wasn't even born yet.

No.

Wasn't even born.

SUD's lab?

Not even thought in the.

Twinkle in its father's eye.

Car Pro didn't exist.

Superior products, I'd have to see what the exact start date.

I don't think it was, I don't think it was 1968.

But I know that like P&S, for example,

was started in the 60s.

So I don't have to kind of be careful about, you know,

where we start at certain dates.

But anyways, so KCX is not new.

They've been around forever.

From Germany over to the US.

So is it new in the sense that it's new for people

here in the United States?

It is, yes.

Not a new brand, by any means.

So like, for example, that would be like Lenny.

So that would be like somebody in Germany

watching a German detailing channel going, oh,

McGuire's is just the newest.

They're just the newest, most overhyped brand.

And we would be over here in the US like, what, what?

Excuse me?

McGuire's has been around literally forever, right?

Mothers has been around forever, right?

But that's just, it's just our, how we perceive things, right?

But to your point, though, could you still

get great results with all those brands?

Superior Products, Chemical Guys, SetsLab, and CarPro?

Yeah, absolutely.

You can get great results with almost every brand out there.

There's no denying that.

There's very few truly bad products out there now.

There's a lot of stuff that's OK, decent, good.

And with enough effort, you can make anything work for you.

But at the same time, how often are you

going to want to do extra work if you don't have to?

You know, you're good.

Come on in, come on in, come on in, yeah.

Yeah, you can buy whatever you want.

You're good.

All right, so next up, now as far as overhyped goes,

I think a lot of that is perception

and the way the algorithm feed to stuff on Instagram,

on TikTok, on YouTube.

You get the impression that certain things are like,

oh my god, that's all anybody's talking about when

actually it's feeding you that.

I think Coach Kimmy is a great guy.

But we've carried it for quite a while now.

For many years, right?

But I'm saying that in general, though,

I think that Coach Kimmy has finally

had that breakthrough to your just your everyday consumers

and prosumers that it was trying to get to for years, right?

I mean, it took years and years and years

to get to this point, right?

But if people think that they're a new brand,

that tells you that that breakthrough in marketing

has finally started happening.

You're reaching new people.

But they're finally reaching new people.

Because up until this point, then,

I would suppose that if you're using Coach Kimmy,

that would be a pretty niche brand to probably use here

in the States, very popular in Germany.

But in Europe, it would have been a niche brand

if you were using KCX up to this point.

Yeah, I hope that.

I really want Lenny to respond to what I'm saying.

And I'm wanting to know that we're doing this.

Yeah, that we're getting through this together.

Like he said, when I put him in time,

I go saying we're having a discussion and putting me

in timeout as wild work.

And it's like, well, at the same time,

like you were clearly disrupting the whole conversation.

I want Lenny to respond back to what I just said about Coach

Kimmy being from 1968 and my response to that.

I would like to give him a moment to respond.

By all means.

He'll be responding under another name,

but I'm sure he will.

So Esteban here, Esteban says, I've

been detailing for about two decades

and found many brands I favor for certain tasks.

Been thinking of converting to a single brand.

Any opinions?

Brands, P&S, Gion, and Clean have been calling my name.

So is there a reason why you'd want to convert to a single brand?

I think he's just doing it because it's

more satisfying to see a very simple looking

shelf or something.

In terms of finding what works for you,

there's nothing wrong with using multiple brand's products.

And I'm not saying that because we carry multiple brands.

You can carry stuff we don't carry.

I don't mind.

Like if you happen to find that you

like something from another brand, great.

Whatever makes you happy.

So yeah, honestly, if you're wanting

just to have everything lined up like you see here,

and you want it to look pretty, I don't

think any one of those brands would probably be fine.

Yeah, that's pretty much it.

Just find what you like within the most of that one

individual brand and stick with it.

I mean, we have a lot of people

that trade in some things for their P&S.

For all P&S, some people go with all optimums

and people go all GTecnic.

That happens every once in a while.

But then we have other people who just really

want to curate and have a process with different brands

for different apps.

That's their process.

And that's how they do it.

Totally up to you.

All right.

30 minutes left here in the second half.

Everyone knows when you hit your 30s,

you're presented with fantasy sports or smoking made.

And only one is the right choice.

You know what?

I managed to dodge both bullets.

I don't care about fantasy sports or smoking mates.

Eating smoked meat is so delicious.

Eating smoked meats, I'm with that.

But I just can't, what's that called?

I've said this before, my brain,

I don't have any more capacity for sports.

You've seen athletic, but you're not an athlete.

And you know nothing about sports.

There's like nothing that's full.

Like whenever it goes, hey, sports, my brain just

goes like 99.9% full.

There's like an error message that pops up.

And I just leave it at that.

Tug Ars says, what is the preferred towel

for cleaning in tears these days?

A lot of different things.

Creature edgeless, edgeless 365, 365 minor.

You could do rip and rag, XLs, the pearl weaves.

You can do a standard pearl, all-purpose terry.

The choice is yours, Tug.

Yeah.

All right.

She's wisely.

And then we had, let's see, David Boyce asked,

because the problem was I couldn't read far enough ahead

in the comments to see.

And I knew that Wild Lenny was the new variable

in the comments.

So I took David Boyce's word for it,

and I put him in timeout for like five minutes.

I didn't want to ban him for the whole time,

because that's not how we roll.

But in that case, I gave him that.

And this was his very thoughtful, mature response.

Cameron Leonard, gee, I think he may be the same person.

What do you think?

We're dealing with a very mature person here.

So that's great.

And then Sheepstar says they did answer your question.

So there's that.

Anyway, moving along.

I've got, oh boy, OK, it just keeps going.

That's awesome.

Yeah, no, we apparently really kicked a hornet's nest.

Yeah, Neal White, I'll walk away for a few minutes

and come back to a brawl.

That's right.

I wish I could be witnessing this brawl.

I mean, I'll go through it later.

It says I don't want to waste viewers time with that stuff

if it's not actually going to contribute to anything

useful, detailing-wise.

So boy, we got to move through some more comments.

This is ridiculous.

Shout out to these poppy drinks.

These things are delicious.

They are prebiotic soda with roughly 25 to 30 calories.

And they are delicious.

Joey Blinsky says, now that I've detailed 100 vehicles,

do you think I should increase my prices?

No more $50 coding jobs.

If they were getting $50 coding jobs from you before,

you were definitely undercharging.

Because I bet that coding cost you more than $50

in the first place.

Never mind the labor.

Yeah, you've got some experience.

You're ready.

You're ready for the big leagues.

Next up.

All right.

Then we got Megan here.

Help!

Bought my son a Camry.

And there's something I can't get off the trunk lid paint.

Guessing it was something adhesive,

I tried Tarex and 3M Specialty Adhesive

Remover, no dice.

What do I do now?

I bet that Camry probably had a stick on spoiler before or something.

Yeah, you think?

Maybe a little 3M tape?

Megan, you could try with caution an eraser wheel.

You can see what happens with that.

If it still feels tacky or still feels like adhesive,

then obviously there's something on there.

If it's just a mark, if it's just like discoloration,

then you could do just compound and see if a compound will

remove it, just a little on towel and just rub it and see what

happens.

But if it's still sticky, tacky, and there's something

on the surface, and you've tried Tarex 3M Adhesive

Remover, it's not coming off, then yeah, you can usually

try just lightly buzzing it with an eraser wheel

and see if that'll just physically abrade it off.

You can also just do a little bit of clay

with some lubricant and see if you can just

get it to start tacking off a little bit at a time.

But I wouldn't stress out too much.

You'll either burn through paint or you'll get it off.

I'm just kidding.

I'm kidding.

Once again, being realistic here.

Hopefully you won't burn through paint, yeah.

But what I wouldn't do is use Tarex 3M Adhesive Remover

and a bunch of solvents and swell up the paint

and then use an eraser wheel.

That would result in something bad.

What you need to do is try one at a time,

give it time to off-gas to neutralize itself.

And then once the paint swells down,

then that's when you could try it at an eraser wheel.

As we both know, there was a time

where I had an imported JDM van that

had extremely, extremely terrible paint and clear coat on it.

It was just flaking right off.

It had graphics on the sides that had long since dusted off.

It was a mess.

And Anthony, he was trying to do me a favor.

He was like, yeah, you know what?

We're trying different adhesive removal products

on something that was ancient.

It was a graph shoot ID.

Yeah, we had.

Those final graphics were literally not just baked on.

They were in the metal.

They were, they had fused.

Do you know how people talk about certain sealants and coatings

like bond with the clear and become a part of it?

This was that, but with adhesive residue.

It fused.

It literally fused to the bare metal.

So when I went to go remove it, I was set up for failure.

Yes, I burned through Dain's clear.

Just a teensy-winsy bit.

But you know what?

On a normal car, that never would have happened.

It was only because my van had terrible paint.

It was a fun van, though I love that thing.

All right, Slick Auto styling.

Yeah, after mine, you can change the price.

He's saying after the $50 coating jobs,

he goes in, you can change it to $75.

So that's nice.

All right, Hanzo.

Hanzo says, I'm in North Carolina,

but originally from St. Thomas, US Virgin Island.

OK.

Carnival in St. Thomas takes place the last week of April.

St. John is the week of 4th of July.

St. Croix is the end of December.

OK, so I'm learning things.

Love that.

Have you ever been to the Virgin Islands?

I've been to Grand Cayman.

So that's about as close as I can get.

Yeah, then I got Neil White saying, Anthony slash Dain,

I'm going to order the new ADS coating.

I watched the vid from TRC about it.

Anything I should be concerned about as a first time

user.

Small area at a time.

Over there.

You're literally your cure time, not cure time,

you're honestly just wipe it off.

You're going to apply it, and then you're

just going to go straight back through and wipe it off.

This isn't going to be let it set up for three, four, five

minutes, don't do that.

Just wipe it off.

Like Bradley says, it uses this particular bonding system.

When you're applying it to the paint,

it's pretty much bonding instantly, right?

So really what you're seeing is anything that's leftover

is any of the solvent basically just basically

releasing itself, right?

The release agent to the top of that clear coat,

and you're wiping it off.

So just do a small section at a time.

You get a high spot, don't worry about it.

A little compound will take it off.

It honestly was a really straight,

it was just a, I would call it a traditional coating

application with not a lot of wait time

between application or removal.

You're just removing it immediately.

It gets super slick after a few wipes.

It'll start feeling really, really nice, and that's it.

I mean, I wouldn't overthink it, but try to do it in the shade,

try to do it in a clean environment.

And if it's a massive panel, right?

Like for example, we were doing the raptor hood, right?

We did the raptor hood in three parts.

We did one part, which would, you know,

separating it from the side of the hood vent.

And then we did the middle with the hood vent section,

then we finished it off with the other third

on that side of the hood vent.

And doing that was great, right?

So use body lines, use contours, use things like that

on larger panels to map out and essentially like, you know,

find out where you're going and what you need.

Yeah, I don't know.

Keep track of things, yeah.

All right, then I got Sheepstar saying,

read my last meaningful comment, Dane.

Sheepstar, if I knew what that was, I would read it.

Unfortunately, there was such a flurry there

and I was trying to get through and not, you know,

obviously like, we'll be real, we'll talk about stuff,

but at the same time, it just looked like people were fighting.

So in the interest of maintaining a good flow to the show,

I didn't want to derail it and me looking through

and evaluating every last one, dealing with it that way.

I'd much rather give people a show

they can actually watch.

So if you want to throw it up there again,

I will check it out, definitely.

Alex Dewar, I will say Gabe Carson, Joey and myself

did a great job preaching the gospel

of premium microfiber to the new people we met.

This was at Monterey Car Week.

There are difference firsthand,

those three guys were fantastic.

Nice to hear that, thank you Dewar.

Then moving along here, I've got,

lost my spot.

All right, so we're back to page two now.

All right.

My hot take says Flak Pyro.

I was surprised when you did your mystery brand test

with Geon.

You seem mostly unimpressed.

I'm a big fan of their products,

planning to level some Moe's Eva with her pearls soon.

Once again, like we're not trying to bag on anything

and it was also,

the people didn't know what they were using.

Like that's the point of those tests is they have no clue.

So they're evaluating based on their own experience.

And remember, everybody's experience can differ.

We're just operating off of the knowledge

that we have that day in those circumstances

in that environment, on that vehicle.

Yeah.

No, when we did those, I mean truthfully,

I mean we didn't know what we were using.

I mean like, and I actually,

we had to kind of have a,

we'll call it a company conversation about that

because what we don't want to do

is necessarily make a brand look bad.

We don't want to talk bad about a brand.

Like the whole goal of this was just

to make entertaining videos.

But like, you know, when you grab people

trying detailing products for the first time,

you're going to talk about what your thoughts are,

whether or not you like it or you don't.

It's just how humans are.

And so we didn't,

we weren't trying to say anything bad about the brand.

We were most trying to figure out,

you know, what we were using.

I will say that what you probably saw there was,

I mean, truthfully, probably our initial thoughts.

I mean, if we ever are blown away in product testing,

you'll see, you'll know.

I mean, one of us will get really excited

and we'll grab somebody else.

Come check this out, come check this out.

And surprising it happens

even whether the bottle's labeled or not labeled.

I mean, we've had product come in here where I go,

oh no, I've seen this brand online

or I've seen this brand before, like this can't be good.

And then we go to test it and I'm like, what?

Like that's crazy.

Like this product's amazing.

I gotta go grab a bunch of people

and I'll go do that and everybody.

I mean, just for example, I mean, we literally,

we had a bottle of the Stoner's ceramic detail spray,

right, that we had just been kind of,

we had on a shelf, we forgot that it was there.

And I went and grabbed it just to clean something with,

wiping down something, and I sprayed it and I go,

this stuff feels really nice.

And I go, it smells incredible.

And I'm like, everybody needs to smell this

since everybody came to smell it.

To enjoy using in my spare time.

And, but that will happen naturally, right?

And we don't, so what we were filming

was just the natural process of us trying something.

With that said, Gion makes a,

or Gion makes a great detail spray.

Love their quick detail, I thought that was awesome.

And they had some other really stand up products as well,

but I mean, I think that just in general,

I don't think, I think as a comprehensive line,

I think there's still some stuff

left to be desired in between,

but that's why, again, no line is perfect.

Every line's gonna have some big hitters

while there might be some other products

that aren't maybe your favorite,

and that's pretty normal.

Separate from the actual product experience though,

I will say aesthetically, Gion is pretty much

the best looking brand out there, no question.

But I'm saying that, we don't even sell them,

but I'm saying straight up,

they are like the best looking bottles, branding,

all that stuff, the way they do their marketing,

like the way they do their videos,

the font choices, all like,

the stuff that I nerd out about,

I absolutely love what they're doing,

and I think it looks excellent.

So his name's Eve's, right?

Ives?

He's in his video, right?

I think that guy's very entertaining to watch,

and quite relaxing to watch, I like his accent,

and I think they make great videos.

So that got a count for something.

Neil White very much enjoyed the thought

that KCX is a new company, that is definitely not it.

Okay, so moving along, there was a question,

they were feeling spicy up here,

but I want to get to it

because it was actually a good one,

we can totally address,

just gonna skip right up to it.

Let's see, we've got,

Wild Lenny, did I stress people out?

I've been chilling.

Then Megan's saying, I don't hate you Wild Lenny,

I don't know you,

but plus one for the Wimpy Kid reference, love that.

Then let's see here,

I've got Sheepstar saying the key

isn't how you handle a product that performs,

it's how you handle a product when it doesn't.

Do you stand behind the consumers or the brand?

And then Wild Lenny very boldly saying

they won't answer that Sheepstar,

they can't be real about that.

I want to prove them wrong.

So, go for it.

Pull it up, pull it back up.

Yeah, bring up Sheepstar's comment here,

because I think this is one of those,

it's basically a customer service point.

It's how you handle a product that doesn't perform.

And do you stand behind the consumers or the brand?

That's a good question.

In general, when we find that we have a product

that doesn't perform,

or there's something wrong with it,

usually we're probably the biggest critic

that a brand would face.

So when we are testing a brand or testing products,

we try to be as honest as possible,

because then if we're honest

and we at least let the brand know

that hey, there's something

that was left to be desired here,

then there's something that they can continue to work on

and hopefully there'll be something better at the end

that we'll both be proud of.

And I'm pretty honest with the brands

and how this process works.

There's actually a brand right now that we work with

that is in the process of developing a product.

And they had sent me a file,

that design file of this product and said,

hey, what do you think we're about to start producing this?

And I called them and I said,

hey, can I be honest with you?

And they said, yeah,

I'm like, I think that this looks underwhelming to me.

And that is offensive, right?

I know that that's probably not something

that somebody wants to hear.

It's hard to hear.

This is kind of underwhelming.

And they go, what do you mean it's underwhelming?

And I go, well, I don't think that this product

is necessarily doing something that something else couldn't

or is necessarily making me excited about this

if I was a consumer or whatever it may be.

And I explain it from my position.

And I go, if I'm making a video and I am,

whether on the RAG company, YouTube channel,

on the Amazon channel, whatever it is,

I don't want to get caught in a predicament of like saying

that this is the best thing ever,

something that I love,

and then having it hit to our reputation,

it's hit to my reputation.

And the RAG company, I want us to be the best in the biz

in terms of being honest and transparent.

So sometimes I have to be honest upfront,

even though it might hurt somebody's feelings

or if it's just kind of rude.

And then, right, they might take that information

and hopefully if they're a good brand partner of ours

and they believe in the cause,

then they go, you're right, let's make this better.

Then we go back to the drawing board, we make it better

and then we come back to it

and usually 99% of the time it's a better product.

So in the case where a product doesn't perform,

you know, how it does exactly, right?

If it's a product that we produce, right?

And a customer says, hey, this isn't performing very well

or this product isn't doing very well, right?

Well, we usually take that feedback very seriously

because we go, crap, if we felt good about this

and we launched this and the customer

isn't happy about this,

then that means that there's something

that we dropped the ball on in product testing

or how we did things, right?

How do we go about fixing that, right?

What do we do, right?

So we will usually try to fix that

or figure out a plan, a timeline

and then just be transparent people.

Hey, we recognize that this is a problem

or working on it, we're trying to develop a fix.

If we say that, we usually are.

But like, that's just, that's how it is.

We're not gonna tell you

we're gonna begin looking into this and not do it.

We usually are gonna be looking into it.

It's just, we can't make a commitment or a promise

because then people are gonna hold you to it

and be like, well, you said September

and now it's December

and we don't wanna get caught in that.

Anytime you give an exact time,

people demand an exact time

and then they're mad when you don't meet that

because we're not there yet.

So now I say if it's a-

That's being real, by the way.

If it's a close brand partner, right?

Like, let's just say it's one of our biggest brand partners.

Let's just say it's Coach Kenney, it's P&S,

it's whoever, right?

And the product is not performing

and there's an issue with the product, right?

And our customers and your customers

are talking about it, right?

Or our customers are talking about it.

I'm the first person to call the brand

and be like, hey, there's an issue here.

Like what do we do about this?

Or this product isn't performing,

what do we do about it?

I'm not gonna lie for the brand.

What am I gonna say?

Yeah, that's pretty normal.

I don't know if it's normal or not.

I need to ask, so then I go and ask

and then once I do that,

then that's what I have a better answer

than I can tell you guys.

What we try not to do, and I'll be honest here,

we're not gonna throw the baby out with the bath water.

Like in the case that there is an issue

like with a brand or a product or whatever it is,

I'm not gonna be like, wow, this brand is dead to us now.

They had a clumping issue with a spray sealant

and now this brand is the worst brand ever.

Why would I do that?

Everything else in the brand is good,

everybody makes a mistake,

but it's just taking that information,

understanding why it happened,

relaying it back to you and then fixing it.

And the fix from there is really just as simple as,

we work directly, any company that we work with

has a direct line with a chemist

and or somebody of power to be able to fix

any potential problem that can go wrong.

And we've done that since the beginning, right?

Our main policies for working with a chemical company

is that we want there to be a direct line

with a chemist or somebody who's able to make

an immediate change if possible.

We didn't wanna have to go through a company

that goes through a blending company

which goes through a middleman

which goes through somebody else

because once you start doing that crap,

then the time it takes to fix a problem

is like extended tenfold.

It's extended by every other person in line.

So many layers, it's unnecessary.

In the layer, right?

Yeah, so what it is is if we have a problem

and we find that Rags to Riches is clumping

or it's kind of turning into gel, right?

What do I, I literally will call Dave Phillips.

The literal maker, the creator, the chemist of the product

and say, hey, this is happening.

Customers are upset.

What do we do about this, right?

Bam, then we find a fix, right?

So to go on this point,

I know people feel like we're really sticking on this,

but I feel like it's an important thing to talk about

because he's coming to address it directly.

While Lenny says, so you blame the consumers

and wipe y'all's hands clean, that's crazy.

And so, yeah, he's got like the most least charitable read

on any of this stuff.

He's coming in with such a negative attitude on all this.

So he's saying, no, be real to the consumers,

not the companies.

You can't be like, yeah, we stand behind the consumers

and yet tell us it's great

and then tell the company behind closed doors

it's not delivering.

Now he probably didn't think I was gonna put that

on the screen, but.

So are you saying that what needs to happen is.

I think he's just missing it.

So what we could do, I mean, so here's,

I guess what you're trying to add,

I don't know if that's what you're trying to ask.

Are you trying to say that if there's an issue, right?

Everybody is aware of an issue.

Are you saying that we need to address the issue publicly

with everybody at the time that we find out the issue

along with everybody else?

Cause I think the problem I'm trying to say is

if we find out there's an issue

and everybody else is aware that there's an issue,

right, with a product or performance

or whatever it is, right?

Are you, do you just need us to publicly,

for you to feel good?

Do we need to say, hey everybody,

even people who this doesn't matter to,

there seems to be a performance issue with this coding

instead of lasting two years,

it's lasting a year and a half.

Like do we have to do that publicly?

No, I think what I think truthfully is.

I see what he's aiming for here.

Every, well, cause everybody's gonna have

different experiences too.

But that's what I was gonna come back with.

There's so many different variables there.

All we can do to best help our consumers, right,

is relay to a brand, talk with a brand about it.

But what we're not gonna do is be like,

oh, that person did something wrong

or that person's crazy

and we are not gonna tell the brand about that.

We're not gonna do that.

Well, what do I have to lose

by telling the brand something?

I can give them feedback as often as I want.

Whether or not the brand changes something

or fixes something immediately,

that's out of my hands.

If it's an emergency situation,

like we find out like a quick detailer

is removing people's paint.

Oh, yeah, best to believe that's immediately being mentioned.

Then I'm like pull the product off the website.

But that is so different than it lasted three months

instead of five, like they claim.

Okay, fine, gotta go back to the drawing board.

The other thing I think a lot of people miss

in all this is, yes, as people,

the rag company who sell other chemicals,

you know, things like that,

we're not the ones making these chemicals.

We have a direct line.

We can ask questions.

We can figure that stuff out.

But it does require a back and forth communication.

And sometimes people come at us

like we're the ones making these chemicals.

Frankly, we'd love to.

Like we do.

To the way chemicals are produced

in things that we're looking for as consumers.

You best believe Anthony is always

giving that kind of feedback.

And that's one of those things like

he is the end user in many of these cases.

And he's telling you,

telling these companies the same things

that you're telling him,

it's going through us.

But a lot of it is just,

it becomes frustrating where you feel like

you end up with a target on your back

when you're like,

we're not the ones who made the product,

but we speak with what we understand

for the manufacturers themselves.

Yeah, I mean it's impossible to have a monopoly

and all that.

There's no possible way we could ever

control that much, right?

I mean, at the end of the day,

I'm like one person,

or Dane is one person,

or we're people trying to keep this whole,

the train, you know,

keep it going, right?

But if there's like one crazy,

if there's a wild Lenny on the train, right?

Then do we stop the whole train

just to get the wild Lenny off, right?

Maybe if it's really bad, right?

But maybe if it's not,

then we need to figure out

what's wrong with wild Lenny.

Is he okay?

And then, you know,

what happened?

Why is he so upset, right?

And do we go like,

is it, was it a user error?

And we find out,

maybe it's some other type of life circumstance, right?

Maybe we find out,

girlfriend has broke up with him, right?

He's having a rough day, right?

He's taking it out on the YouTube comments

and we go, okay, well, we figure that out.

It's an isolated incident.

It's not, it doesn't affect the whole train

of what this is.

And the biggest thing in all of this,

and we're still under time here,

is when it comes down to it,

at the end of the day,

we're making clean cars.

Like,

the kind of stuff that's like happening

in a case where the stakes

are so incredibly high

that it's literally like existential.

This just isn't that.

If you're at a point where

a product performing poorly

is an existential problem for you,

I am so sorry,

that's not a good position to be in.

And I don't want a victim blame,

but I wonder like,

what led to that position in the first place, okay?

But in any of those instances,

I've got Tug R, for example,

here saying,

I bought more stuff from Ragcode

than I want my wife to know about.

And of that,

I can think of only a handful of products

that didn't meet expectations.

Batting 9.50 is pretty legit.

Now that's the other thing too.

When a product doesn't perform,

like it'll perform for us,

but maybe it doesn't in a given environment,

that happens too.

We take that feedback.

Sometimes the product gets replaced from us.

Sometimes it's a thing where,

oh, we just found out

that there was a particular environmental set of variables

that we then had the person change up

and it worked great.

More often than not,

that's what happens.

Take a popular one, right?

Let's just take Beadmaker, for example, right?

You had Beadmaker,

one of the most exciting and fun products to use

on a vehicle, right?

The gloss, the smell, the slickness,

everybody was falling in love with it.

We sold a lot, P&S sold a lot.

Brand partners, I mean, small companies,

brick and mortar places,

sold it on to Beadmaker,

became one of the biggest best selling spray sealant

applied products in existence for a while, right?

Everybody had a great experience.

Everybody was loving it.

And then you had like a handful of people go,

I feel like it's attracting dust, right?

And then people go, oh, is it attracting dust?

I don't know.

It kind of seems like it's attracting dust.

So then you have like this weird subset of people.

I don't always say weird,

but you had a bunch of instances

where people said the product

was attracting dust to their vehicle, right?

And we go, oh wow, in our experience,

here at The Rad Company,

we have never seen this product attract dust, right?

And then we go, hey,

is this an environmental situation?

Is it because our weather's so dry?

Maybe this is an issue in a high humidity area, right?

So then what we did is we reached out to P&S

and we said, hey, we'd like to further test this.

Can we send more bottles out to every single person

down in the south of the east coast,

the south everywhere, right?

To test out this dusting theory, right?

So we did it.

Our results were kind of inconclusive.

And I was like, you know what?

Somebody that probably is the craziest person of all

needs to test this product.

Matt Mormon starts selling it.

We asked Matt, hey, you're in 100% humidity in Florida, right?

Are you attracting dust with this product?

He says, no, I've never seen dust be attracted to this

in real life.

Okay, well that's difficult

because he's a pretty stringent tester.

We send it to other people, they test it.

Well, it goes back and forth.

Ultimately results in, hey,

if there can be a change to this

to add a little bit more anti-static properties,

can we please do it?

And I believe at some point,

and I don't know the exact date,

there was a formula change.

I don't think that it was very apparent.

I don't think they talked about it.

I think they did it to reduce any type of dusting

associated with that.

In the meantime, people were saying,

hey, you can take pink gloss

and go over the top of bead maker

to add an anti-static effect

to reduce any type of dusting.

But what it was is we had one result.

Other people had another result.

So then you have us being a seller product.

Do we have to take the people's word for it?

And the answer is yes,

if this is gonna be affecting

why people buy the product

or if people are going to be talking about the product

and reviewing it, then we don't want that, right?

So then we have to stand for a change.

Thus we have to stand for it with the consumers.

Even though we never ever had that result

or that impact from that product.

So it was a whole crapshoot,

but that's one example of like a,

what do you wanna do?

I mean, at the end of the day,

Dane said we're just cleaning cars, right?

It's not rocket science here.

We're not saving lives.

But we're also humans here.

And that's a big part of it.

It's your member, the person on the other end of the line

anytime you're in a customer service facing direction,

remember as much as you wanna treat the person

on the other end of the line

like a robot who's just gonna do things for you,

they're also human being.

And it helps to communicate in a way

that you would with a fellow human.

And that goes a long way

towards making the whole experience better.

Now I wanna throw just a couple more comments here

and then we'll wrap this up.

But Megan here is saying I really respect what you do

thanks to you and all at TRC.

And a compliment from my 13 year old daughter,

those guys are pretty chill I guess.

So I appreciate that.

And then Wild Lenny,

I actually wanna end with Wild Lenny

because he says I have a 13 month old

and one do any day now with my wife

and I'm 25 years old, I'm big chilling.

So congrats on the new one along the way.

And I know it's been a little spicy today,

but at the same time,

that doesn't mean we can't be people here.

At the end of the day, we're all people.

So I appreciate that you came in here,

you made the discussion.

Wild Lenny has a lot of things going on.

Wild indeed.

He has a lot of things going on right now.

He's got two kids, Andy's 25.

You got a lot, you got a lot going on.

He's got a lot going on.

So I hope the best for you

and welcoming the new one

is to welcome here, just be chill.

You say you're chill, be chill.

So all right, ask those questions though.

We're happy to keep it going in a productive way.

That's it.

All right, that's it guys.

So thank you so much, happy Friday Eve.

Hit that thumbs up.

We survived yet another Q&A Thursday.

You know, we're the brand that does this every single week.

I can't speak for everybody else,

but I know we're here

and we've been doing this for so long at this point.

When did we start?

Five years?

Oh no, way longer than that.

We've been doing this since 2017, 2018.

Yeah, no, we're talking like seven plus years.

So anyway guys, thank you so much.

I appreciate you all, much love

and have a great weekend.

We'll see you later.

Answering Questions in a Detailing Store | Q&A @ MVP Detail Supply

About this episode

F-150 Raptor

Pantera

Nissan R34

Mercury Villager

Toyota Camry

Request an Explanation

Want to learn more?

Help improve this episode

More from The Rag Company Podcast | A Detailed Look Inside Car Care Culture