{"version":"1.0.0","episode":{"title":"Benstock on Online Parts, Steenbergh on Affordability, Steinberg on Dropped Data | Daily Dealer Live","url":"http://getcarcurious.com/episodes/benstock-on-online-parts-steenbergh-on-affordability-steinberg-on-dropped-data-daily-dealer-live","audioUrl":"https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR7424590152.mp3","description":"Today's show features: \n\n\n\n- David Steinberg, CEO of Foureyes\n\n\n\n- Brian Benstock, Vice President & General Manager Paragon Honda and Paragon Acura\n\n\n\n- Robert Steenbergh, CEO of AutoPayPlus\n\n\n\nThis episode is brought to you by: \n\n\n\nSiro – Your customer conversations are gold—but most dealerships never extract the insights trapped inside them. Siro helps your team tap that data for smarter coaching, consistent process adherence, and measurable PVR growth. Come visit us at NADA Show - Booth #6368 (North Hall), or book a 10-minute meeting for a chance to win some exciting prizes: https://www.siro.ai/event/nada2026 \n\n\n\nAutoPayPlus – AutoPayPlus is the premium biweekly payments provider in the country. By accelerating the equity in the vehicle on the consumer's behalf, AutoPayPlus shortens the loan term and reduces negative equity - all while increasing PVR and making consumer payments more affordable. E-mail Sales@Autopayplus.com for more information.\n\n\n\nFoureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across dealership systems, Foureyes empowers dealerships to use that data to drive consistent execution throughout their business. The data stays dealer-owned, vendor-neutral, and works with any tools or partners. More than a CDP, Foureyes is a reset for how dealer data gets put to work. Headquartered in Oregon, Foureyes employees live in 20+ states to be closer to the communities where dealers are. Visit https://www.foureyes.io/ to learn more\n\n\n\nCheck out Car Dealership Guy’s stuff:\n\n\n\nCDG Circles ➤ https://cdgcircles.com/\n\nCDG News ➤ https://news.dealershipguy.com/\n\nCDG Jobs ➤ https://jobs.dealershipguy.com/\n\nCDG Recruiting ➤ https://www.cdgrecruiting.com/\n\n\n\nMy Socials:\n\n\n\nX ➤ https://www.twitter.com/GuyDealership\n\nInstagram ➤ https://www.instagram.com/cardealershipguy/\n\nTikTok ➤ https://www.tiktok.com/@guydealership\n\nLinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/\n\nThreads ➤ https://www.threads.net/@cardealershipguy\n\nFacebook ➤ https://www.facebook.com/profile.php?id=100077402857683"},"annotations":[{"startTime":730.2,"endTime":730.5,"type":"brand","title":"Honda","url":"/glossary/honda","quote":"...those like Honda that have invested in the United States...","canonicalId":"brand:honda","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Honda is a well-known automotive manufacturer that produces a variety of vehicles, including cars, motorcycles, and power equipment. The company has a significant presence in the United States and is known for its reliable and fuel-efficient vehicles.","simplifiedExplanation":"Honda is a car company that makes many different types of vehicles. They are popular in the U.S. because their cars are known to be dependable and save on gas."}},{"startTime":796.8,"endTime":801.7,"type":"brand","title":"Japanese automakers","url":"/glossary/japanese-automakers","quote":"...the Japanese automakers had a pretty good monopoly there. And then the Koreans came in and took a piece of that.","canonicalId":"brand:japanese-automakers","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Japanese automakers refer to car manufacturers based in Japan, known for their reliability, innovation, and quality. Brands like Toyota, Honda, and Nissan have dominated global markets for decades.","simplifiedExplanation":"Japanese automakers are car companies from Japan, like Toyota and Honda. They are famous for making reliable and well-built cars."}},{"startTime":801.7,"endTime":804.6,"type":"brand","title":"Korean automakers","url":"/glossary/korean-automakers","quote":"...And then the Koreans came in and took a piece of that. Now, a very short period of time...","canonicalId":"brand:korean-automakers","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Korean automakers refer to car manufacturers based in South Korea, such as Hyundai and Kia. They have gained popularity for offering affordable vehicles with good features and warranties.","simplifiedExplanation":"Korean automakers are car companies from South Korea, like Hyundai and Kia. They are known for making affordable cars with good features."}},{"startTime":806.6,"endTime":810.2,"type":"brand","title":"Chinese automakers","url":"/glossary/chinese-automakers","quote":"...the Chinese have come in and taken a significant portion of that market by driving low-priced, excellent vehicles.","canonicalId":"brand:chinese-automakers","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Chinese automakers are car manufacturers based in China, which have rapidly expanded their presence in global markets by producing low-cost vehicles with competitive features. Brands like Geely and BYD are examples.","simplifiedExplanation":"Chinese automakers are car companies from China. They are becoming popular for making low-priced cars that are often good quality."}},{"startTime":1026.7,"endTime":1030.0,"type":"brand","title":"BYD","url":"/glossary/byd","quote":"And so if the inevitable happens and companies like BYD come into the United States, I'm wildly impressed with the quality of those vehicles.","canonicalId":"brand:byd","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"BYD is a Chinese automotive manufacturer known for producing electric vehicles and batteries. The company has gained recognition for its innovative technology and commitment to sustainability.","simplifiedExplanation":"BYD is a car company from China that makes electric cars. They are known for their advanced technology and eco-friendly approach."}},{"startTime":1057.4,"endTime":1060.9,"type":"brand","title":"BMW","url":"/glossary/bmw","quote":"And genuine competitors, I saw the BMW equivalents that I thought were nicer than the BMW.","canonicalId":"brand:bmw","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"BMW is a German luxury vehicle manufacturer known for its performance-oriented cars and motorcycles. The brand is recognized for its engineering excellence and sporty driving dynamics.","simplifiedExplanation":"BMW is a well-known car brand from Germany that makes luxury vehicles. They are famous for their high-quality and performance cars."}},{"startTime":1119.9,"endTime":1120.0,"type":"brand","title":"Ford","url":"/glossary/ford","quote":"Mr. Farley over at Ford talked about some of the Asian vehicles that he purchased, the Chinese vehicles specifically, and that he thought those were some of the best cars he's ever driven.","canonicalId":"brand:ford","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Ford is an American automotive manufacturer known for producing a wide range of vehicles, including trucks, SUVs, and cars. It has a long history in the automotive industry and is recognized for models like the Ford F-150 and Ford Mustang.","simplifiedExplanation":"Ford is a well-known car company from the United States that makes different types of vehicles, including trucks and cars."}},{"startTime":1519.7,"endTime":1520.7,"type":"term","title":"residuals","url":"/glossary/residuals","quote":"...and that Ford's residuals just couldn't justify that trade cycle management.","canonicalId":"term:residuals","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Residuals refer to the estimated value of a vehicle at the end of a lease or after a certain period of ownership. This value is important for determining lease payments and resale value.","simplifiedExplanation":"Residuals are the expected value of a car after a few years. It's how much the car is thought to be worth when you want to sell or trade it in later."}},{"startTime":1530.3,"endTime":1531.3,"type":"term","title":"OEMs","url":"/glossary/oem","quote":"What's your call for OEMs?","canonicalId":"term:oem","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"OEM stands for Original Equipment Manufacturer, which refers to companies that produce parts and equipment that may be marketed by another manufacturer. In the automotive context, OEMs are the car manufacturers themselves.","simplifiedExplanation":"OEMs are the original companies that make cars. They create the vehicles and the parts that go into them."}},{"startTime":1558.0,"endTime":1562.8,"type":"concept","title":"trade cycle management","url":"/glossary/trade-cycle-management","quote":"...to take a serious look at trade cycle management. I think it's been an NDAB recommendation every year.","canonicalId":"concept:trade-cycle-management","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Trade cycle management refers to the strategies manufacturers use to manage the lifecycle of their vehicles, including how they handle trade-ins and the resale of used cars. This helps maintain customer loyalty and keeps them within the brand.","simplifiedExplanation":"Trade cycle management is about how car companies manage the buying and selling of cars over time. It helps keep customers coming back to buy new cars from the same brand."}},{"startTime":1584.7,"endTime":1585.7,"type":"brand","title":"Acura","url":"/glossary/acura","quote":"...more specifically, Honda and Acura, take a good look at a comprehensive trade cycle management program.","canonicalId":"brand:acura","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Acura is the luxury vehicle division of Honda, known for its premium cars that offer advanced technology and performance.","simplifiedExplanation":"Acura is Honda's luxury brand, making fancier cars that often have more features and better performance than regular Honda models."}},{"startTime":1605.2,"endTime":1605.5,"type":"brand","title":"Ferrari","url":"/glossary/ferrari","quote":"Ford to Ferrari, everybody.","canonicalId":"brand:ferrari","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Ferrari is an Italian luxury sports car manufacturer famous for its high-performance vehicles and success in motorsport, particularly Formula 1.","simplifiedExplanation":"Ferrari is a luxury car brand from Italy that makes very fast and expensive sports cars."}},{"startTime":1613.5,"endTime":1614.0,"type":"concept","title":"NADA","url":"/glossary/nada","quote":"Are we going to see you at NADA at some point?","canonicalId":"concept:nada","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"NADA stands for the National Automobile Dealers Association, which represents the interests of automobile dealers in the United States and hosts an annual convention for industry professionals.","simplifiedExplanation":"NADA is a group that represents car dealers in the U.S. and holds a big meeting every year for people in the car business."}},{"startTime":2933.7,"endTime":2936.1,"type":"term","title":"extended service contract","url":"/glossary/extended-service-contract","quote":"...you'd better have an extended service contract. I think an interesting conversation we have this week at NADA as we all get together is,...","canonicalId":"term:extended-service-contract","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An extended service contract is a type of warranty that covers certain repairs and services for a vehicle beyond the manufacturer's warranty period. It can provide peace of mind for car owners, especially for long-term loans.","simplifiedExplanation":"An extended service contract is like an extra warranty for your car that helps pay for repairs after the original warranty runs out. It's useful if you plan to keep your car for a long time."}},{"startTime":3174.6,"endTime":3176.0,"type":"term","title":"lease","url":"/glossary/lease","quote":"...when Brian was talking about the affordability of leases,...","canonicalId":"term:lease","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A lease is a financing option that allows individuals to use a vehicle for a specified period while making monthly payments. At the end of the lease term, the individual usually has the option to purchase the vehicle or return it.","simplifiedExplanation":"Leasing a car means you pay to use it for a few years instead of buying it. At the end, you can either buy the car or give it back."}},{"startTime":3176.0,"endTime":3179.8,"type":"car","title":"Honda Accord","url":"/cars/honda/accord","image":"https://upload.wikimedia.org/wikipedia/commons/2/29/2007_Honda_Accord_Euro_R_with_Mugen_tuning_front.jpg","quote":"...when your standard Accord lease across the country, you were that, what, $175 a month?","canonicalId":"car:honda:accord","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Honda Accord is a popular midsize sedan known for its reliability, spacious interior, and good fuel efficiency. It has been a best-seller in the United States for many years, often praised for its value and comfort.","simplifiedExplanation":"The Honda Accord is a well-known car that many people like because it's reliable and comfortable. It's a good choice for families and commuters.","imageAttribution":"Throwawayacc222 (CC0)"}}],"speakers":[{"id":"s1","name":"Car Dealership Guy","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/benstock-on-online-parts-steenbergh-on-affordability-steinberg-on-dropped-data-daily-dealer-live/transcript.vtt","type":"text/vtt"}]}