{"version":"1.0.0","episode":{"title":"Breaking Down My WORST CALL EVER With Porsche | She Got FIRED?!","url":"http://getcarcurious.com/episodes/breaking-down-my-worst-call-ever-with-porsche-she-got-fired","audioUrl":"https://traffic.megaphone.fm/APO2664727615.mp3","description":"I recently posted what might be the craziest dealership call I've ever had - and the comments were split down the middle. Some of you said I should've just given my email and made it easy. Others said the salesperson didn't deserve their job. I want to address both sides.In this video, I'm breaking down the ENTIRE call - what I was thinking in real-time, why I made each move, and the negotiation tactics you guys see but don't always understand the \"why\" behind it all.I'm giving you the nitty gritty. The behind-the-scenes. The strategy. Because here's the thing - this isn't the first person to get fired from a call on this channel. My goal is to reinvent this industry. Some people working in car sales shouldn't be, or they need to learn this isn't how you treat customers. It's insane that it took a live stream with thousands watching for someone to realize how they talk to people.She didn't know who I was at the beginning, and she still treated me that way. So let me know in the comments - do you think I was in the wrong, or was the dealership in the wrong?Let's get into it.\n"},"annotations":[{"startTime":115.78,"endTime":116.22,"type":"car","title":"Porsche Macan","url":"/cars/porsche/macan","image":"https://upload.wikimedia.org/wikipedia/commons/b/b2/Porsche_Macan_%2843618%29.jpg","quote":"Which model are you interested in? The Macan. What was your name?","canonicalId":"car:porsche:macan","priority":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Porsche Macan is a compact luxury SUV built by Porsche, known for blending everyday practicality with sporty driving feel. It often comes up in conversations about shopping and negotiations because buyers may be comparing different trims and options that significantly affect price. Mentioning the Macan in a podcast like this typically signals interest in a specific model people want to price and purchase.","simplifiedExplanation":"The Porsche Macan is a luxury SUV made by Porsche. It’s designed to be comfortable for daily driving, but it also aims to feel sporty when you drive. People talk about it in shopping and pricing discussions because the exact version you choose can change the cost.","imageAttribution":"Calreyn88 (CC BY-SA 4.0)"}},{"startTime":884.5,"endTime":925.94,"type":"concept","title":"pre-approval screening","quote":"A five liner is what a car salesman would grab instead of a credit app to get the basic information to start seeing if we can get somebody approved... to do a quick five liner.","canonicalId":"concept:pre-approval-screening","priority":0.35,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The dealership workflow described here is essentially pre-approval screening: collecting enough basic info to decide whether it’s worth moving forward with a full credit application. This helps sales and finance teams reduce time spent on applications that likely won’t go anywhere.","simplifiedExplanation":"This is the dealership’s early step of checking whether someone looks like they might qualify for financing before doing all the paperwork. It’s a way to avoid wasting time on a full application when it probably won’t work."}},{"startTime":886.7,"endTime":925.94,"type":"term","title":"five liner","url":"/glossary/five-liner","quote":"A five liner is what a car salesman would grab instead of a credit app to get the basic information to start seeing if we can get somebody approved... A five liner doesn't involve a social security number.","canonicalId":"term:five-liner","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In dealership finance, a “five liner” is a short, simplified intake form used to quickly gather basic buyer details before running a full credit application. It’s meant to estimate whether someone might be approvable without collecting as much sensitive information as a full credit app.","simplifiedExplanation":"A “five liner” is a quick form a car dealership uses to get the minimum info they need to start checking if you might qualify for financing. It’s shorter than a full credit application and usually doesn’t require as much personal data."}},{"startTime":886.7,"endTime":925.94,"type":"term","title":"credit app","url":"/glossary/credit-app","quote":"A five liner is what a car salesman would grab instead of a credit app to get the basic information to start seeing if we can get somebody approved... A five liner doesn't involve a social security number.","canonicalId":"term:credit-app","priority":0.45,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “credit app” (credit application) is the full financing application dealerships use to evaluate a buyer’s creditworthiness. Compared with a “five liner,” it typically collects more detailed personal and financial information so lenders can make a decision."}},{"startTime":1024.6,"endTime":1029.2,"type":"term","title":"10% off","url":"/glossary/10-off","quote":"You're asking 10% off. You're saying to show that I'm serious and show that I'm a serious buyer.","canonicalId":"term:10-off","priority":0.45,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“10% off” refers to a discount applied to the car’s selling price, often tied to dealer incentives or negotiation. In dealer negotiations, the discount percentage is usually the easiest lever to compare across offers, even when the final “out-the-door” total may include fees.","simplifiedExplanation":"“10% off” means the dealer is reducing the car’s price by ten percent. It’s a common negotiation target when trying to get a better deal."}}],"speakers":[{"id":"s1","name":"Delivrd","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/breaking-down-my-worst-call-ever-with-porsche-she-got-fired/transcript.vtt","type":"text/vtt"}]}