{"version":"1.0.0","episode":{"title":"Building an Essential Skilled Automotive Career [RR 1060]","url":"http://getcarcurious.com/episodes/building-an-essential-skilled-automotive-career-rr-1060","audioUrl":"https://episodes.captivate.fm/episode/5cd48b45-2486-4d7c-98e2-7c743868a144.mp3","description":"Thanks to our Partners, NAPA Auto Care and NAPA TRACS\n\nWatch Full Video Episode\nThis episode explores how the automotive industry can attract and retain skilled professionals by transforming both its language and its workplace culture. The words we use shape public perception, influence recruiting, and build long-term respect for the profession.\nBeyond language, the discussion dives into the physical and cultural environment of repair shops. Topics include maintaining clean, professional spaces that foster pride, offering work-life balance to prevent burnout, and ensuring fair pay progression with clear career paths.\nTo build a sustainable future, the automotive industry must evolve in how it speaks, works, and cares for its people.Professional language, modern environments, fair pay, education, and a sense of pride in quality will redefine automotive careers as essential, respected, and rewarding.\nJake Sorensen, McNeil’s Auto Care in Sandy, UT. Listen to Jake’s previous episodes HERE\nThanks to our Partners, NAPA Auto Care and NAPA TRACS\n\nLearn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care\n\nNAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/\n\nConnect with the Podcast:\nFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Follow on Twitter:https://twitter.com/RResultsBizVisit the Website:https://remarkableresults.biz/Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:"},"annotations":[{"startTime":618.4,"endTime":623.4,"type":"term","title":"aftermarket parts","url":"/glossary/aftermarket-parts","quote":"Yeah, I mean, let me first say I'm a huge proponent of aftermarket parts and buying from quality companies that are going to stand behind us with a warranty.","canonicalId":"term:aftermarket-parts","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Aftermarket parts are components made by companies other than the original manufacturer (OE) of the vehicle. They can provide more options and often come with warranties, but quality can vary widely.","simplifiedExplanation":"Aftermarket parts are car parts made by different companies, not the ones that built your car. They can be cheaper or better but might not always fit perfectly."}},{"startTime":623.4,"endTime":627.0,"type":"term","title":"warranty","url":"/glossary/warranty","quote":"...buying from quality companies that are going to stand behind us with a warranty. I mean, you go buy a part from the OE.","canonicalId":"term:warranty","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A warranty is a guarantee provided by the manufacturer or seller that promises to repair or replace a product if necessary within a specified period. It is important for ensuring product quality and customer satisfaction.","simplifiedExplanation":"A warranty is a promise that if something goes wrong with a part you buy, the company will fix it for you for free or replace it. It's like a safety net for your purchase."}},{"startTime":627.0,"endTime":629.0,"type":"term","title":"OE","quote":"I mean, you go buy a part from the OE. Good luck if they do have a warranty and getting them to honor that.","canonicalId":"term:oe","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"OE stands for Original Equipment, referring to parts that are made by the vehicle's original manufacturer. These parts are typically more expensive and may have limited warranty support.","simplifiedExplanation":"OE means Original Equipment, which are the parts that come with your car when it's new. They usually cost more and can be harder to get help with if something goes wrong."}},{"startTime":633.0,"endTime":637.0,"type":"term","title":"labor rate","url":"/glossary/labor-rate","quote":"...who knows what the labor rate is and how many hours they'll pay. We're an auto care center and the warranty is amazing, right?","canonicalId":"term:labor-rate","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Labor rate refers to the cost charged by a shop or mechanic for the time spent working on a vehicle. This rate can vary widely based on location, type of service, and the shop's reputation.","simplifiedExplanation":"Labor rate is how much money you pay for a mechanic's time when they work on your car. It can be different depending on where you go."}},{"startTime":719.4,"endTime":721.4,"type":"term","title":"OE part","url":"/glossary/oe-part","quote":"...I have to have an OE part. And I'll say, well, who made that part for the OE, right?","canonicalId":"term:oe-part","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An OE part, or Original Equipment part, is a component made by the same manufacturer that produced the original part for the vehicle. These parts are designed to meet the same specifications and quality standards as the original components used in the vehicle's assembly.","simplifiedExplanation":"An OE part is a replacement part made by the same company that made the original part in your car. It ensures that the replacement fits and works just like the original did."}},{"startTime":724.4,"endTime":724.6,"type":"company","title":"Bosch","url":"/glossary/bosch","quote":"...a name brand, a Bosch, a Delphi, a Denza, whatever...","canonicalId":"company:bosch","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Bosch is a leading global supplier of technology and services, known for producing high-quality automotive components such as brakes, fuel systems, and electrical systems. Their parts are often used as OE in many vehicles.","simplifiedExplanation":"Bosch is a well-known company that makes car parts like brakes and electrical systems. Many car manufacturers use Bosch parts when building their cars."}},{"startTime":724.6,"endTime":724.8,"type":"company","title":"Delphi","url":"/glossary/delphi","quote":"...a name brand, a Bosch, a Delphi, a Denza, whatever...","canonicalId":"company:delphi","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Delphi is a global technology company that specializes in automotive components and systems, including electrical and electronic systems, powertrain, and safety technologies. Their products are often used as OE parts in various vehicle brands.","simplifiedExplanation":"Delphi is a company that makes parts for cars, like electrical systems and safety features. Their parts are used in many different car brands."}},{"startTime":759.4,"endTime":764.4,"type":"term","title":"OEM","url":"/glossary/oem","quote":"OEM is a part that was manufactured specifically for the OE and then there's another product that they call in that industry OES.","canonicalId":"term:oem","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"OEM stands for Original Equipment Manufacturer. It refers to parts that are made by the same company that manufactured the original parts for a vehicle, ensuring compatibility and quality.","simplifiedExplanation":"OEM means the parts are made by the same company that made the original parts for your car. They fit perfectly and are usually of high quality."}},{"startTime":764.4,"endTime":768.4,"type":"term","title":"OES","url":"/glossary/oe-s","quote":"and then there's another product that they call in that industry OES. And that's a secondary product that was made to fulfill the pipeline.","canonicalId":"term:oe-s","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"OES stands for Original Equipment Supplier. These are parts made by a different manufacturer but designed to fit and function like the OEM parts, often at a lower cost.","simplifiedExplanation":"OES means the parts are made by a different company but are meant to work just like the original parts. They can be cheaper than OEM parts."}},{"startTime":1117.4,"endTime":1120.4,"type":"term","title":"higher quality parts","url":"/glossary/higher-quality-parts","quote":"...that's less expensive and then I have to bid up the higher quality, more expensive part. We cost more.","canonicalId":"term:higher-quality-parts","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Higher quality parts are components that are made with better materials and manufacturing processes, leading to improved performance and durability. They often come at a higher price due to the increased cost of production and testing.","simplifiedExplanation":"Higher quality parts are better-made car parts that last longer and work better. They usually cost more money because they are made with better materials."}},{"startTime":1131.4,"endTime":1134.4,"type":"term","title":"failure rate","url":"/glossary/failure-rate","quote":"...that people are selling that we've just seen an extremely high failure rate on.","canonicalId":"term:failure-rate","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Failure rate refers to the frequency at which a part or component fails to perform its intended function. A high failure rate indicates that many of these parts do not last as long or work as well as expected.","simplifiedExplanation":"Failure rate is how often a part stops working or breaks. If a part has a high failure rate, it means a lot of those parts don't last very long."}},{"startTime":1532.4,"endTime":1536.4,"type":"brand","title":"Mercedes","url":"/glossary/mercedes","quote":"...it was from a Mercedes dealership in a different state. But I think most of us, when we hear Mercedes, think higher end luxury vehicles,...","canonicalId":"brand:mercedes","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Mercedes is a well-known German automotive brand that produces luxury vehicles, known for their quality and performance.","simplifiedExplanation":"Mercedes is a famous car brand from Germany that makes high-end cars, often associated with luxury and style."}}],"speakers":[{"id":"s1","name":"Carm Capriotto","role":"host"},{"id":"s2","name":"AAP","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/building-an-essential-skilled-automotive-career-rr-1060/transcript.vtt","type":"text/vtt"}]}