{"version":"1.0.0","episode":{"title":"Burton on Sales Strategy, Stream Co's on \"Retail Ready\", Jones on Ford Trouble | Daily Dealer Live","url":"http://getcarcurious.com/episodes/burton-on-sales-strategy-stream-co-s-on-retail-ready-jones-on-ford-trouble-daily-dealer-live","audioUrl":"https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR3625221885.mp3","description":"Today's show features: \n\n\n\nParker Jones, General Manager at Jones Auto Centers\n\n\n\nDrew Diehl, EVP of Client Strategy at Stream Companies \n\n\n\nTyler Burton, General Sales Manager at Serra Auto Group Champaign\n\n\n\nThis episode is brought to you by: \n\n\n\nToma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checking recalls, and scheduling test drives—without tying up your team. Dealers using Toma are saving 30–40 staff hours a week and booking 100+ extra appointments every month. Exclusive for CDG Listeners: Start your no-risk, 1-month free trial at ⁠⁠https://www.toma.com/cdg⁠⁠\n\n\n\n\n\nStream Companies – Deals don’t wait. Why should your incentives? Stream Companies’ Retail Ready updates offers in hours, then launches them across your website, specials pages, search ads, display, and video. In an industry where timing and visibility are everything, faster updates mean more sales and more deals closed. Stay ahead with Retail Ready. Visit https://carguymedia.com/42aLefQ to learn more.\n\n\n\nCar Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at ⁠⁠https://carguymedia.com/cdglive⁠⁠ and we hope to see you in Vegas!\n\n\n\n — \n\n\n\nCheck out Car Dealership Guy’s stuff: \n\n\n\nCDG News ➤ h⁠⁠ttps://news.dealershipguy.com/⁠⁠\n\nCDG Jobs ➤ ⁠⁠https://jobs.dealershipguy.com/⁠⁠\n\nCDG Recruiting ➤ h⁠⁠ttps://www.cdgrecruiting.com/⁠⁠\n\n\n\nMy Socials:\n\n\n\nX ➤ ⁠⁠https://www.twitter.com/GuyDealership⁠⁠\n\nInstagram ➤ ⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠\n\nTikTok ➤ ⁠⁠https://www.tiktok.com/@guydealership⁠⁠\n\nLinkedIn ➤ ⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠\n\nThreads ➤ ⁠⁠https://www.threads.net/@cardealershipguy⁠⁠\n\nFacebook ➤ ⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠\n\n\n\nEverything else ➤ ⁠⁠dealershipguy.com"},"annotations":[{"startTime":272.12,"endTime":275.56,"type":"car","title":"Lancia Delta","url":"/cars/lancia/delta","image":"https://upload.wikimedia.org/wikipedia/commons/7/72/Lancia_Delta%2C_Motortreff_Bella_Italia_2024%2C_Munich_%28P1190463%29.jpg","quote":"...y has slipped to 49% down from 51%.  That's a 2.0 delta. That, according to JD Power,  still four trucks ...","canonicalId":"car:lancia:delta","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Matti Blume (CC BY-SA)"}},{"startTime":280.2,"endTime":287.7,"type":"car","title":"Toyota Leads","url":"/cars/toyota/land-cruiser","image":"https://upload.wikimedia.org/wikipedia/commons/4/40/Cemoro-Lawang_Indonesia_Toyota-Land-Cruiser-01.jpg","quote":"...segment at, I'm not making this up,  66.6%, while Toyota leads in cars and Honda and SUV both at 62% loyalty.  A...","canonicalId":"car:toyota:land cruiser","priority":0.3,"confidence":0.9090909090909091,"source":"fuzzy","data":{"imageAttribution":"CEphoto, Uwe Aranas (CC BY-SA 3.0)"}},{"startTime":587.92,"endTime":594.24,"type":"car","title":"Honda Accord","url":"/cars/honda/accord","image":"https://upload.wikimedia.org/wikipedia/commons/2/29/2007_Honda_Accord_Euro_R_with_Mugen_tuning_front.jpg","quote":"...rs Association. We're going to raffle off a Honda Accord or a similar vehicle, 30,000 in cash  potentially...","canonicalId":"car:honda:accord","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Throwawayacc222 (CC0)"}},{"startTime":775.48,"endTime":781.18,"type":"car","title":"Ford Bronco","url":"/cars/ford/bronco","image":"https://upload.wikimedia.org/wikipedia/commons/c/c1/2022_Ford_Bronco_2.jpg","quote":"...of the SUV segments, the gains that we've made in Bronco have been exceptional. And I know  that those are...","canonicalId":"car:ford:bronco","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Calreyn88 (CC BY-SA 4.0)"}},{"startTime":1047.1,"endTime":1053.44,"type":"car","title":"Ford F150S","url":"/cars/ford/f-150","image":"https://upload.wikimedia.org/wikipedia/commons/5/56/2022_Ford_F-150_Lightning_Rear.jpg","quote":"now. And I think it goes a long way towards elevating the perception of Ford as not just  farmers in F-150s. It's cutting edge. It's progressive. The tech is there. Ford is trying to  develop new ways to unlock even deeper customer loyalty. And the remote experiences go a long","canonicalId":"car:ford:f-150","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"UltraTech66 (CC BY-SA 4.0)"}},{"startTime":1047.1,"endTime":1053.44,"type":"car","title":"Ford Edge","url":"/cars/ford/edge","image":"https://upload.wikimedia.org/wikipedia/commons/b/b6/FORD_EDGE_L_%28FORD_EDGE_THIRD_GENERATION%29.jpg","quote":"...Ford as not just  farmers in F-150s. It's cutting edge. It's progressive. The tech is there. Ford is try...","canonicalId":"car:ford:edge","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":1471.36,"endTime":1477.56,"type":"car","title":"Ford Judges","image":"https://upload.wikimedia.org/wikipedia/commons/1/1e/19_Ehud_kills_Eglon_-_Judges_3_21_-_Ford_Madox_Brown.jpg","quote":"...er is the  net promoter score, the CX scores that Ford judges us on. We won the President's Award  each of the ...","canonicalId":"car:ford:","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Ford, Maddox, Brown Bible (Public domain)"}},{"startTime":1845.94,"endTime":1851.22,"type":"car","title":"Honda Civic","url":"/cars/honda/civic","image":"https://upload.wikimedia.org/wikipedia/commons/2/23/2022_Honda_Civic_LX_Sedan%2C_front_right%2C_11-02-2022.jpg","quote":"...ow, they're, myself included. I have a 2015 Honda Civic that I have  no car payments on. Sure. Would I lo...","canonicalId":"car:honda:civic","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"MercurySable99 (CC BY-SA 4.0)"}}],"speakers":[{"id":"s1","name":"Car Dealership Guy","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/burton-on-sales-strategy-stream-co-s-on-retail-ready-jones-on-ford-trouble-daily-dealer-live/transcript.vtt","type":"text/vtt"}]}