0:00 / 0:00
Car Guy Coffee & DriveCentric presents “DC20 Unlocked” feat. Michele Streets

Car Guy Coffee & DriveCentric presents “DC20 Unlocked” feat. Michele Streets

Car Guy Coffee Jan 30, 2024 33 min
0:00
0:00

About this episode

Michele Streets joins the Car Guy Coffee Podcast to discuss her experience with Drive Centric's CRM and its impact on her dealership in Coldwater, Michigan. The conversation highlights the importance of effective communication with customers and how the CRM's features, like the mobile app and AI-driven tools, enhance lead management and customer engagement. Michele shares insights on training new employees and the collaborative culture at Drive Centric that fosters continuous improvement. The episode emphasizes the value of community and support within the automotive industry.

Topics: crm effectiveness customer engagement lead management employee training community support ai tools mobile app features collaboration continuous improvement
Loading transcript…

Request an Explanation

Heard something you'd like explained? We'll add it to this episode.

Sign in to request explanations for terms you heard.

Want to learn more?

Browse our glossary for plain-English explanations of automotive terms, jargon, and concepts.

Explore Terms