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Car Guy Coffee & Fixed Ops Friday feat. Randy Brenckman

Car Guy Coffee & Fixed Ops Friday feat. Randy Brenckman

Car Guy Coffee Apr 05, 2024 42 min
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About this episode

Randy Brenckman joins the Fixed Ops Friday Show to share his extensive experience in the automotive industry, focusing on fixed operations. He discusses the importance of understanding financial statements and how to improve service departments by emphasizing hours sold rather than traditional metrics. The conversation highlights the need for better collaboration between service and parts departments, and the significance of building strong relationships in the business. Listeners gain insights into effective strategies for maximizing efficiency and profitability in fixed ops.

Topics: fixed operations financial statements service department efficiency collaboration between departments hours sold relationship building consulting strategies retail mentality in service
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