Car Guy Coffee & Fixed Ops Friday feat. Total CX Gary Graves and Jennifer Sanford
About this episode
High energy and insightful discussions highlight this episode featuring Gary Graves and Jennifer Sanford from Total CX. They delve into the importance of enhancing Fixed Ops departments within dealerships, emphasizing collaboration and effective communication. The conversation covers innovative solutions like Sense a CX, which aims to improve customer interactions and training for service personnel. Listeners gain valuable insights into the evolving automotive landscape, the significance of empathy in customer service, and how Total CX is addressing industry challenges with a comprehensive approach.
Car Guy Coffee & Fixed Ops bring you the new blend of the week! This blend features CEO of Total CX, Gary Graves and CMO Jennifer Sanford. Let’s Brew!
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Brew Brought By Our Proud Sponsors At:
www.fixedopsdigital.com
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