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Car Guy Coffee Podcast #5Liner Edition feat. Maggie Pugesek

Car Guy Coffee Podcast #5Liner Edition feat. Maggie Pugesek

Car Guy Coffee Nov 02, 2023 52 min
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About this episode

Maggie Pugesek joins the Car Guy Coffee Podcast to discuss the importance of effective phone skills in the automotive industry. She emphasizes how the first five seconds of a phone call can shape customer perceptions and drive sales. Maggie shares her journey from working in a chiropractor's office to founding her own coaching company, focusing on training salespeople to enhance their communication. The conversation dives into the significance of mentorship, the value of continuous training, and how a positive team culture can lead to success in dealerships.

Topics: phone skills first impressions mentorship training importance team culture customer experience sales coaching personal growth communication techniques
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