Car Pro Radio Show July11 26 Hour 2CarPro Radio Show · Jul 11, 2026
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Term
rear in me
A “rear-end” crash is when someone hits the back of your vehicle. It often happens when traffic is slowing and a driver doesn’t stop in time.
Term
multi-car pilot
This is describing a chain reaction crash. One car hits another, and then the cars behind (or in front, depending on how traffic was moving) get hit too, creating a pileup.
When a car is “totaled,” it usually means it’s so damaged that fixing it would cost more than the car is worth. The insurance payout is based on the car’s value rather than paying for repairs.
The Nissan Titan Crew Cab is a large pickup truck with four doors. It’s built to carry people and handle truck tasks like towing or hauling. The podcast mentions a 2012 Titan when talking about ownership and payments.
Teen driver safety is about keeping new drivers from getting into crashes. The key point is that accidents can happen so fast that there’s not much time to react after you notice a problem.
Regenerative braking is how an electric car slows down when you take your foot off the gas. It also helps recharge the battery a little, instead of using only the brake pads to stop.
The accelerator is the pedal you press to make the car go. On many electric cars, letting off that pedal can slow the car down automatically, sometimes without lighting up the brake lights.
Brake lights are the red lights on the back of the car. They turn on when you slow down with the brake so other drivers know you’re stopping or slowing.
Concept
lift-off deceleration
Lift-off deceleration is when the car slows down when you take your foot off the gas pedal. In some electric cars, it can slow you down without turning on the brake lights, which can be dangerous for people behind you.
An electric car runs on electricity from a battery. When you take your foot off the pedal, it can slow down by itself, and that can confuse drivers behind you if the brake lights don’t come on right away.
Company
Nitsa
Nitsa is mentioned as a group that deals with car safety and recalls. The host says they’ll talk about a safety issue that Nitsa is working on.
The Lexus LX is a large luxury SUV. It’s designed to be comfortable for passengers and to handle everyday driving and longer trips. The podcast mentions it because they’re looking at 2026 models and comparing options.
The Cadillac Escalade is a large luxury SUV that’s famous for its style and comfort. In this segment, the speaker says it’s more fun to drive than the Lexus for day-to-day use, but it’s also gotten very expensive.
Base price is the starting price of the car before you add options. The speaker is pointing out that even the cheapest Escalade starts at around $100,000 now.
An “electric one” means a car that runs on electricity (a battery), not gas. They’re comparing it to other options based on what it costs and how it feels to drive.
Car
Lexus
Lexus is Toyota’s luxury brand. The host is basically saying Lexus hybrids are a safe choice because they’re efficient and easy to live with.
The Buick Roadmaster is an older, larger car model from Buick. It’s known for being a big, comfortable vehicle compared with many modern cars. The podcast brings it up as part of a conversation about that “old Roadmaster.”
This is a Hyundai Tucson SUV from 2024. The caller says it has a battery drain issue, meaning the battery seems to run down faster than it should. They’re dealing with it through the warranty process.
Battery drain means the car’s battery keeps getting used up even when you’re not driving. That can leave you with a dead battery and trouble starting the car.
Being within warranty means the car is still covered by the manufacturer’s included coverage terms for certain repairs. In cases like electrical problems, whether the fix is covered can depend on the warranty terms and whether the issue matches an approved repair procedure (such as a service bulletin).
A service bulletin is an official note from the car maker to mechanics. It tells them about a known problem and what repair steps to use, so the fix is consistent across cars.
A hybrid system is how a hybrid car uses both a gas engine and an electric motor. It switches between them (and sometimes uses both) to save fuel. In this segment, they’re talking about how Toyota’s hybrid setup works in the RAV4.
A home charger is a way to plug the car in at your house and charge it overnight. That way, you can start your commute with electricity already in the battery. The host says this is what makes the plug-in hybrid “make a lot of good sense.”
“Pure electric” means the car is moving using electricity only, not the gas engine. For a plug-in hybrid, you get this by charging it ahead of time. The host is saying that for short commutes, you can do most of the driving this way.
Car
Hyundai
Hyundai is brought up as the brand involved in the situation the host is discussing. The point is that the host thinks the problem may come from the dealer’s handling, not necessarily the car itself.
A “dealer problem” means the car might be fixable, but the dealership isn’t handling it well. The host’s advice is to try another dealer that can diagnose and repair the issue correctly. It’s about getting better service, not giving up on the car.
Car
Kia
Kia is mentioned as the car brand in this story. The host suggests switching to a better dealer for service, because the issue might be handled poorly at the current one.
A “ghosting issue” here means the car acts like it sees something ahead when it doesn’t. In this case, it can brake or slow down unexpectedly because the system is confused.
Driver-assistance technology is the stuff in newer cars that helps you drive, like systems that watch the road and can warn you or slow the car. The concern here is that it might not always work correctly yet.
The Toyota RAV4 is a popular compact SUV. The host is saying it’s a great choice compared with other options, especially when it comes to hybrid experience and dealer support.
The Honda CR-V hybrid is a hybrid version of Honda’s CR-V SUV. The host is comparing it to Toyota’s hybrid system and saying Toyota’s hybrid experience is more established.
Company
Fred has Toyota world
Toyota World is a Toyota dealership the host recommends. They’re mentioning it to point you toward a place they trust for buying or servicing a Toyota.
Company
community Toyota
Community Toyota is another dealership the host recommends. They’re listing it as part of their trusted Toyota dealer options.
A plug-in hybrid is like a hybrid, but with a bigger battery you can charge at home or at a charger. That means you can often drive on electricity first for a while before the gas engine needs to help.
Range means how far the car can go before it needs more power. In an electric or plug-in hybrid context, it usually refers to the distance you can drive using the battery.
Charging stations are places where you plug in to recharge the battery. On longer trips, you may need to plan stops there if your battery won’t last the whole way.
A transition vehicle is meant to help you move toward electric driving without feeling stuck. It gives you electric driving sometimes, but still has gas as a backup if you need it.
The Chevrolet Silverado is a large pickup truck. People buy it to tow trailers, carry cargo, and handle tough jobs. The podcast mentions a 2019 Silverado because someone recently bought one and is talking about their experience.
Term
five point 38 speed transmission
This sounds like the owner is trying to describe the transmission setup—how many gears it has (and possibly a gear ratio). More gears can change how often the truck shifts and how smooth it feels.
“Silverado shutter” is a nickname for a noticeable jerk or hesitation you can feel while driving. In this episode, it’s tied to the truck’s transmission shifting behavior.
Powertrain coverage is the part of a warranty that pays for repairs to the big moving parts, like the engine and transmission. It usually expires based on both time and mileage.
Concept
no high pressure
They’re saying the dealership didn’t use aggressive sales tactics. Instead, they worked to get the exact car and price the customer wanted.
Concept
beta switch
“Beta switch” here means they didn’t try to trick the customer into a different deal than what was discussed. The point is that the customer got the car and terms they expected.
Van de Griff is the dealership group being praised, specifically the Van de Griff Honda location. The hosts credit them for communicating clearly and delivering the customer’s requested vehicle and pricing.
A “sister dealership” means another dealership run by the same company. They used that connection to get the car the customer wanted.
LIVE
It's time for the CarPro Show, where you always get straight talk and honest answers
about everything automotive from Jerry Reynolds the CarPro, two-time winner of USA Today's
Dieter of the Year, six-time winner of the Texas Auto Riders Association Award for Best
Radio Show in Texas, and a member of the Texas Radio Hall of Fame.
Todd Chambliss is Jerry's co-host.
He's a noted voiceover guy and a celebrated Tibetan throat singer.
So get ready to either call in with your question for Jerry or a song request for Todd on the
CarPro Show.
We sure do appreciate you joining us on the CarPro Show today.
We're talking cars and we're helping people make good smart car buying decisions and we've
got our question of the day, which is, what does one thing other drivers do that makes
you crazy?
And so if you would like to join in, ask me a car question.
I don't take mechanical questions, but anything you're thinking about doing, I will give you
the benefit of all my years in the car business and tell you the truth.
I have no reason to be biased about anything and I will not be, but I've got favorite
cars like everybody else and it's always based on primarily how good a car is it.
And you know, they're pretty much all good today, but there are some that are better
than others and I can help you with that.
800-926-7777, 800-926-7777, that's the phone number here and I'd love to talk to you and
Todd Jambles is here as well.
Yes, indeed.
And the back to the question of the day, the one thing that other drivers do that drives
you crazy, are you like me or are you not?
You know, the middle lane that is used for people to turn basically the turn middle lane
where you, you know, you pull up and traditionally most people just pull to their side of the
middle part where you're kind of waiting for traffic before you make the turn.
Yeah.
But I always, you know, I like to go to the other side so that a car isn't blocking my
view of the cars coming that way.
I don't know if what the law is in Texas, for example, where we live, but it just drives
me nuts when a big giant vehicle pulls into that side and then you can't see anything
until they move out of the way.
I don't know, you know, do you normally gravitate to the other side so you have full
view of the traffic or do you stay on your side?
No, I try to.
I do.
I'm like you.
I try to get where I can see without, you know, putting without sticking your front
end out there to get knocked off.
Exactly.
Yeah.
But then you're kind of at the mercy of the other vehicle that's going to sit there, make
their turn, and then you have at least a better view where you can actually make your
turn.
Yeah.
That's my thing.
I don't think you're out of line there.
Okay.
All right.
Good.
Well, let's see what Eric in Houston has to say.
Eric, what drives you crazy about other drivers?
Texting and driving.
Yeah.
Yeah.
I had, I had, uh, this was a few years ago, but I had someone rear in me going 70 miles
an hour at six 30 in the morning and I hit six additional cars in front of me.
So it was an eight car pilot.
Oh my gosh, the guy, the guy hit me so hard that he went under my truck, the engine in
his car came into the cab.
My truck hit the truck in front of me so hard that it sees my engine and totaled my car.
The bag hit me in the chest and face and kept me from going into the windshield.
And then I bent the back end of the truck and creased it like you would pull a piece
of paper across the axle.
Oh my gosh.
And so, um, that, that to me.
And then on top of that, I had about $5,000 left to pay on my truck at the time, which
was a 2012 Nissan Titan and, um, ended up in Texas.
You only have to have $25,000.
I think of coverage.
That's right.
The guy, the guy got ticketed.
And so we had to split the $25,000 between seven cars, which meant I had to go and get
another vehicle and get, and finance something for about 25 or so thousand.
So it, it was a bad deal all the way around.
And I didn't go to small claims court or anything because, you know, the, the people,
the guy that hit me was just, uh, you know, I mean, he didn't have any money.
So, you know, it was, you know, been a waste, but yeah, I'm just glad that we all
walked away from it.
I am too.
Thank goodness.
Yeah.
Yeah.
That was, that was a lucky break.
Yeah.
Oh, 70 miles an hour.
Geez.
70 miles an hour.
Yes.
How the guy, how did I hit you?
How old was he?
He was 25.
Okay.
And you know,
I guess going to work and, uh, his parents ended up showing up to the accident, you
know, scene of the accident and they're just, you know, blue collar workers, you
know, and their kid was, I guess going to work or whatever.
And looked up and, you know, saw my bumper and went up underneath the car.
So, but I will say this.
I've had five nights on Titans.
I'm currently driving to 2018 and they've all been great vehicles and, uh,
that one saved my life.
So,
um,
buddy, I'm glad it did.
I'm glad nobody got seriously hurt.
That, you know, that's one thing I talk about because I do, I do a lot of writing
and we talk here a lot about teen driver safety because it's the number one killer
of, of young people is, is driving accidents.
And the thing they don't understand until they get older is how fast an accident
can happen.
It, it's just a flash.
I mean, you could, you take your eyes off the road to say yes to a text and you
look up and there you go.
There's six cars in front of you and there's no stopping.
They just, they just don't understand how fast a car is moving when it's doing 60
or 65 miles an hour and how long it takes to stop.
How much ground is covered by a car that's going 60 miles an hour?
You know, there's 70.
We talked on the Dallas show this morning.
It's something I got to do some work on, but one thing that's bothering me is
electric cars have regenerative braking, which means as soon as you let your foot
off the accelerator of a car, it immediately begins to slow down.
There's settings where you can set it to where it slows down really fast or it's
a more of a gradual slow down.
But when you take your foot off that accelerator, there's no brake lights.
Yeah.
And if you've got the, if the car is set to slow quickly and that's how I drive
an electric car, every time I review one, I want it set as high as it'll go so that
when I take my foot off the accelerator, but you don't realize until you actually
hit the brake, there's no stops, there's no brake lights in the back of the car.
And it's a very dangerous thing as we get more and more electric cars on the road.
This is something that's got to be addressed.
So I'm going to talk to Nitsa about it.
I have a very good relationship with them.
We share the recalls in our newsletter every week and they'll reach out and ask me to
talk about, you know, something that they're pushing safety wise.
Nitsa actually does a really good job.
So there you go.
I'm going to be, be getting into that.
Eric, thanks so much for the call.
Always let me know if I can help you.
That opened the line 800-926-7777.
The car pro Jerry Reynolds knows things you just can't know.
So call it on thechase.com car pro listener line 1-800-926-7777.
And this week's newsletter, one of the articles that I thought would probably get a little
bit more attention, even though the top five was really pretty strong this week of all
the, uh, the folks that Jerry was, uh, letting them have it basically newsletter.
Let them have it this venting, uh, was the America's best and worst drivers.
I think this is pretty typical.
People say, oh, the worst drivers are in my town or in a neighboring town.
That's kind of a, a rite of passage.
Yeah, everybody thinks their drivers are the worst, but all state did.
Well, what looks like a fairly comprehensive look at a lot of, uh, how many cities did
it say 200 largest US cities and the safest city to drive in the worst less accident
prone would be Brownsville, Texas.
Right there at the border.
Yeah, um, that would have never made the list in my mind, nor mine, but in the worst
city to drive in, and you knew it had to be a big city, Boston, which is crazy with
the traffic situation and all the construction and all that kind of stuff.
Drive around Boston is kind of nuts, but any city you live, of course, we're
broadcasting from Dallas, Fort Worth and people will say, Oh, Dallas is the worst
in Atlanta or whatever city you live in, but nonetheless, feels like the worst.
That's for sure.
Driving around, I can tell you it does feel like the worst.
Catherine in the Woodlands, Texas.
Welcome to the car pro show.
Hi, Catherine.
What can I do for you?
Hi, Jerry.
Hi, Todd.
I have a car question for you.
Sure.
We are, um, we're in the market for an SUV.
We're looking at 2026 models of the Lexus LX and the Cadillac Escalade.
We're looking at the LX 600 and 700, which is the hybrid.
And, um, so I was wondering if you have an opinion on which one of these is the best buy.
You know, that's a great question.
And I love both those vehicles.
I've reviewed them both.
The LX is just outstanding.
I had the 700, so I had the hybrid and I thought it was fantastic.
How long do you think you're going to keep this vehicle, Catherine?
A long, long time, a very long time.
You know, I think the Escalade is a more enjoyable SUV to drive.
But for a long haul, I would 100% go with the Lexus.
I think it'll go many, many more miles with fewer problems
all along the way. And I've owned Escalade.
They're just beautiful.
I love everything about the way they look.
I love the way they drive.
I love the sound of an Escalade.
It's got a unique rumble to the exhaust.
I just love. Yes. OK.
But if I want to get out for the least amount of money that I can.
Then and the Escalade, the other thing, Escalade's gotten so expensive.
Right. The base price on the least
expensive one has now hit a 100000 dollars.
And I would have never believed that would happen.
You know, I think when I bought a new one,
and it was probably 78 years ago and I only kept it a year or two.
But it was at that time, 70 grand or so, and it was super loaded.
Right. That same one today is 100 and thirty.
Oh, man.
And then you get to move up in engines and you can run it up to 100 and fifty.
The electric one I had last week was 100 and 58
Gee. And it was electric.
I think the safe bet and the smart buy is the Lexus.
OK. Thank you so much.
I've driven an Escalade for over 20 years, but the price is really making us think twice.
Yeah. About what what's the best value in a car.
And that's why Lexus is, you know, the front runner.
Yeah, it is the 600 or the 700
Oh, I'd definitely go the 700
You not only do you get more horsepower, but the fuel economy is better.
And the Lexus, the Lexus Toyota hybrid system.
I mean, there's just nothing else out there like them.
And all the other manufacturers are catching up, but they're not there yet.
I think Honda's probably Honda's probably as close as anybody to Toyota.
And Hyundai and Kia is doing a great job with hybrids.
But Toyota started it and Toyota just has got it perfected.
You'd never regret having the hybrid, I promise you.
And believe me, this when you're driving it,
you'll have no idea you're driving a hybrid.
You can't tell it.
That's awesome. All right.
Well, thank you.
Look, I know you're a long way away.
But if you don't have any luck getting a deal on one,
Clear Lake Lexus is my dealer.
Fred Forchie. Great guy.
I mean, just a great guy might be worth the drive to talk to him.
Save yourself a couple of thousand dollars on one.
I think I think certainly it would be worth talking to him.
And he's at my website under Find a Car Pro Dealer Near You.
If you bought a car you thought you'd love,
but now you want to push it off a cliff,
get some advice from the car pro Jerry Reynolds
on the chase dot com car pro listener line.
1071
And we got a Portland, Oregon.
Barry, welcome to the show.
Welcome to.
Oh, I love your show.
Well, thank you, buddy.
I listen every Saturday, car pro 101.
Anyway, so the things that make me upset
are what I call the horn honkers.
I hope you gentlemen aren't this kind of person.
The scenario is I'm sitting in a red light.
OK, and the minute it turns green, if I don't floor it and get going,
they start honking at you.
Yeah, no problem is that people are going.
Well, people are going through yellow to red.
I see a lot of times they almost they hit the red at the beginning.
Yeah, I don't know about where you are.
And yeah, typically they're usually
pick up truck drivers a little bit older.
Yeah, that's just what I've noticed all the time.
You're not wrong.
And sometimes we have.
Well, no, sometimes we have to hand gesture, friendly gesture to them.
Do it anyway.
So here's my question.
I know can you give me OK.
So I've been extended warranties before only factory ones.
Yeah.
Because they've worked.
I love extended warranties.
Yeah, I mean, especially on more expensive cars,
it doesn't take much to pay for the warranty.
Believe me, one repair, one repair.
Now I had infinity electric motor and the whole thing.
Yeah. So let me ask you on the.
On if it's not a factor, you say you have a company
that handles that kind of over.
You recommended her.
Yes, because I've had nothing, but I took up one of the competitors.
One of the ones that advertise on the television, they were horrible.
Oh, they are getting to these ships.
A huge very, very.
Hang on, I'm going to lose you here because we're about out of time.
Go to Chase dot com C H A I Z dot com.
They'll take care of you.
You can't get good advice from someone who doesn't really have a lot of experience.
That's why you need to call the car pro Jerry Reynolds before you get your next
vehicle, call the chase dot com car pro.
This underline now at 209267777.
And welcome back to the car pro show with Jerry Reynolds, the car pro and me,
the old roadmaster side, Chambliss.
Today's question of the day was the one thing other drivers do the drive.
You're crazy.
I mentioned earlier this hour about the medium thing where you the turning
point, the turning lane, and I got a response on, um, online from Bonnie
Joe bear and a listener who says, Oh, MG, Todd, same on the medium thing.
I always pull to the right of a median.
I hate it when cars pull to the left where no matter what the size, the
vehicle, you can't, you can't see a blooming thing.
And then they, the vehicle that created this offense gives me a dirty look.
I just want to scream you idiot.
You're the one in error.
Yeah.
I mean, I just, I don't, I don't really understand the point of going up and
blocking someone's way and you're on the wrong side.
You should be on the opposite side where you can see the traffic and then
everybody's good to go.
But I guess there is a problem with the crosstalk where if you're trying to get
to one side and they, the other, could there be an accident that could
potentially be there?
I don't know, but it is interesting debate for there.
Some folks don't even care about it and just deal with it.
That drives me nuts.
Bonnie Joe's been listening to us for a long, long time.
Has she?
Uh, yeah.
You recognize that I do.
I know Bonnie Joe.
She, she used to be a big runner and really, yeah, she hadn't been running
much the last time I checked with her, but she's doing great.
I'm glad to hear that.
Yeah.
Hi Bonnie Joe.
Hello.
Thank you for listening and thanks for the message.
I appreciate that.
Art in Houston.
You're next on the car pro show.
Hello, Art.
Hello, can you hear me?
Yes, sir.
Hey, uh, yeah, I want your opinion on, uh, the best SUV hybrids out there today.
I, I'm, my research shows, uh, RV for that forward probably be one of the
better buys, but what is your opinion?
And is the red for about the same about the right size for you?
Yeah.
Um, this is a two part question.
I got a 2024 Tucson that's got a battery drain issue.
And according to their maintenance people, I'm going to have to live with
this, even though I'm within warranty, I'm going to dump it and I'm going to
get me a better SUV.
So, uh, yeah, we've got 19,000 miles on this Tucson and me and the wife have
decided, well, we just need to go ahead and, and, uh, get a new SUV.
Yeah.
And that's not a, that's, that's not a bad idea.
I hate to see you trade for that reason that you're having trouble.
You have to, I have to, it's just blowing my mind about, uh, it's blowing
my mind because there is a service bulletin to, uh, deal with, uh, the
battery drain and according to technicians, uh, that's not applicable to
my vehicle, which I think they are running a game on me or whatever, whatever
they do, but well, let me answer, let me answer your question.
The RAV4 is fantastic.
It's the number one selling SUV in America.
There's good reason for that.
The hybrid system from Toyota, I think is the best.
I just reviewed the 2026 RAV4 plug-in hybrid.
Uh, that came out in yesterday's free newsletter.
Uh, it was fantastic.
Little pricey, uh, but you know, if, if you've got a short daily commute and
you've got a home charger that, you know, you can charge it overnight.
I tell you what, that thing made a lot of good sense because you can drive
close to 50 miles on pure electric.
And, and if you've got a short commute every day back and forth, you're never
going to see a gas station again until you go cross country or on vacation.
But the regular hybrid, the regular hybrid system with the RAV4 is, is terrific.
Now you're, you're, you're Hyundai.
I suspect you have a dealer problem more so than you have a vehicle problem.
That is exactly what the wife said.
It's true.
I, I, before I gave up on that.
Now look, if you just want to trade or you want to go to a hybrid, that's one
thing, but if you're doing this because of the, because of the Kia, I'd take it
to another dealer, a good one, and I've got some good ones at my website.
I take it to them and I don't, don't tell them anything but your problem.
Don't go into the, I've got another dealer that's can't fix.
I don't, we don't want to taint their opinion of your vehicle.
We want them, we want them to look at it with fresh eyes and just say, Hey,
I've got a battery drain issue.
I know some of the keys are, you know, they have this in mind, may or may not.
Tucson, Bombay, yours, I'm just too fun.
I'm sorry, Hyundai, same, but same, same mechanical vehicle.
So, same thing, you're right.
So take it to another Hyundai dealer and let them have a shot at it.
Then if you drive it for a while, if they can get to the bottom of it and fix
it and you want, and then you want to trade it down the road, you can.
But you're going to, you're going to lose some money trying to do what you're,
what you're doing right now.
And I, you know, I just hate to see you do that if it's not necessary.
Yeah, she's just not happy with the two dealerships that we've dealt with.
And it just, and, and, and, and as I looked at some of the other issues that
Tom, the Tucson has a Hyundai, they have that ghosting issue where the car is
stopping for no reason at all, because it thinks it sees a car in front of it.
That kind of scares me that that technology is, is, is, is unproven.
And the last thing they do is the last thing they do is tell you that they
got a problem, uh, the car dealerships that you got a problem because they
don't want to fix it.
So, uh, well, they don't have a lot of confidence in that the way, the way
the system works.
And I've always said this was wrong the way they do it.
But if you take it in for a problem and they give the car back to you and they
say, okay, we fixed it or, you know, we've done all we can do or whatever.
And then you bring it back to them again.
It goes right back to the same technician that didn't fix it, that didn't
fix it the first time.
So the, the, the next problem is he's not getting paid the second time you
take it in because the factory only pays once.
So what's he going to do?
He's going to kick that thing out of his stall just as quick as he possibly
can.
Sure.
And that's human nature.
So, you know, that's why I said, don't tell another dealer or anything about it.
But it sounds like she wants to trade anyway.
So that's, that's okay.
Yeah, you're right.
The RAV4, there's nothing better.
The Honda CRV hybrid is close, but their hybrid system doesn't have near
the history behind it that the Toyota one does.
So I, I have got some really top notch Toyota dealers in the Houston area.
I got Fred has Toyota world up in spring.
They're, they're the biggest Toyota dealer in the state.
I've got community Toyota.
I've got Toyota of Katie, Kevin Jackson.
They're great guy.
You'd love him.
I've got some good ones.
Go to my website.
Carpro.com.
Near the top of the page, you'll see find the Carpro certified dealer near you.
Pick Toyota and put your zip code in.
The very first one that pulls up will be the closest to you.
And my contact will be there, what they look like a map.
You can email them and get a VIP certificate back.
It's a good time.
And don't let September roll around before you do something.
The reason is every car turns a year older in September.
So yours, if it's two years old today, it'll be three years old.
It's going to drop in value.
Don't don't.
If you're going to do this, do it now and do it with one of my dealers.
If you think you want a hybrid or maybe an electric, call the Carpro.
Jerry Reynolds first, he'll help you decide.
Call the Chase.com Carpro listener line now at 1-800-926-7777.
Recently, one of the most interesting things to distinguish between would be the difference
between a hybrid and a plug-in hybrid.
And you cover that in the recent Q&A that was in the newsletter on Friday.
Talking about the traditional hybrid that combines a gas engine with the electric
motor and a modest battery pack.
And then the plug-in is a larger battery, of course, with that motor that is used to
use the actual mileage first on the electric battery.
And then it goes to the gas powered engine, right?
That's correct.
Pretty much have that down.
It's interesting to try to distinguish, I guess, the actual way to figure out what's
the best fit for you is how you use the car.
I mean, if you make short commutes, a plug-in might be a better situation for you.
Yeah, it is.
And, you know, if you wanted, if you've thought about going electric, but you're afraid to
take that plunge, this is a great bridge vehicle.
So you can experience all electric driving.
The RAV4 that I reviewed last week that was in yesterday's newsletter got, it was rated
at 49 miles of range.
Yeah.
But when you take that and you add the gasoline element, gasoline engine element to it, the
combined fuel economy was 83 miles to the gallon.
Holy cow.
So, you know, if you're only driving 10 miles to work one way and 10 miles back, you can
go three days or close to it without ever charging.
That's pretty cool, actually.
But if you want to go on vacation and you want to go, you know, from here to Florida,
you're not, you're not planning your trip around charging stations, because once the
battery depletes on the electric side, you're just running a regular gas hybrid.
So you're not stuck anywhere or waiting long lines at a charging station?
No, no, not at all.
It's a great, it's a great transition vehicle to all electric.
And that's probably going to be my next vehicle hybrid.
Yeah.
Oh, I can guarantee it is.
809 to 67777 is the phone number.
Tell me what's the one thing other drivers do that makes you crazy?
809 to 67777
Bevin's in Farmers Branch, Texas.
Dallas Fort Worth area, listening on KRLD.
How are you doing, Bevin's?
Well, I just had a light bulb go off from your newsletter.
About three weeks ago, I bought a 2019 Silverado about two or three
months ago, and I experiencing some issues with my transmission shifting.
I have the 2019 Silverado five point 38 speed transmission.
And your newsletter, like I said, put a light bulb over my head that this was
exactly what I was experiencing.
And it's called now from what I gather to call it the Silverado shutter.
Yeah, yeah, it's been a common problem.
Well, my Silverado has less than sixty has about 111000 on it,
but it's a 2019
So my warranty is no longer there for me, I guess.
No, you're you'd be past the five years for the powertrain coverage.
Did you get an extended warranty when you bought it?
No, sir, I did not.
OK, that's a reason I just I'm just saying this for the
benefit of the audience.
But when you buy something used, really take a hard look at an extended warranty
from the dealership, you're buying from a good dealership.
They sell good warranties.
I don't think General Motors is going to do anything, Bevin's, about it.
You know, you can you can live with it or you can get it fixed.
But, you know, I know it's a an annoyance.
I I hear from people all the time had the exact same problem.
It will I mean, the transmission itself from what I'm what I understand
is functional.
It's just annoying.
And they've got a good long life.
It's just that stutter makes you crazy.
And I don't I don't really blame you.
I wish I had a magic answer for you, brother, I really do.
But that's that's one of the risks of buying used without a warranty.
Buying a new vehicle can either be like Christmas
or like performing a root canal on yourself.
Ouch, get free advice from the car pro.
Call the chase dot com car pro listener line at 1 800 926 77 77.
More happy listeners on the car pro show.
This time we go to Dallas, Fort Worth, Van de Griff, Honda and Jeff said
his experience there was excellent.
He contacted the person on your car pro website.
That would be Wesley Cameron, of course.
Yes, immediately reached out assigned him a salesperson that Wesley, of course,
worked with.
They understood the car that he wanted the options and what he wanted to pay.
Then they made it happen.
No high pressure, no beta switch.
The exact car he wanted at the price he was willing to pay.
That's always a nice thing.
Absolutely.
Wesley then came out to meet me and see if they did everything I expected.
And if I was please, big thumbs up to the folks there at Van de Griff, Honda.
His car is coming in this week.
He can't wait for that.
Yeah, they they've been with us a very long time
and they do a great job there at Van de Griff, Honda in Arlington.
And we've got their accurate dealership right next door.
Absolutely.
And Justin Kea was where Ed went and contacted Ashley there about a Kia
Sorento, said on one of the busiest weekends of the year, able to get the
vehicle that they wanted from a sister dealership.
Ashley was patient, took the time to ensure all of our questions were answered.
Process was smooth and great.
Guess who owns that dealership?
Who went on that?
Mr. John Patterson.
Oh, Mr. John Patterson.
My dear friend that now has two Kia stores, two Mazda stores and a Hyundai store.
Building an empire all in Orange County.
Yeah. And Justin, I mean, the guy just solid.
The culture that he builds inside the dealerships of customer service is just amazing.
I mean, he's like, I wish every car dealer in America would be.
Yeah.
If I had to if pick one and say, hey, model yourself after this guy,
it would be James Patterson.
And I know a lot of good ones.
You sure do.
Yeah, there you go.
I love that.
If you didn't subscribe to the newsletter, if you haven't done it yet,
do it now and get yesterday's.
It was full of info.
CarPro.com.
There are things you need to know before you buy a truck
and nobody knows them better than the CarPro Jerry Reynolds.
Call them on the Chase.com CarPro listener line at 1-800-926-7777.
About this episode
Jerry Reynolds and co-host Todd Chambliss field listener calls on driver habits and smart buying. The “one thing other drivers do that makes you crazy” prompt turns into a safety-focused story from Eric in Houston about a texting driver causing an eight-car pileup at 70 mph—yet everyone walked away. Jerry then warns about electric cars’ regenerative braking: strong decel can mean no brake lights when you lift off the accelerator. Later, Catherine asks about the 2026 Lexus LX hybrid (LX 600/700) versus the Cadillac Escalade, and Jerry steers her toward Lexus for long-term reliability and value as Escalade prices climb.
