The Buick Roadmaster is an older, large car made by Buick. It was designed to be comfortable for everyday driving and longer trips. The podcast brings it up as a recognizable name tied to the speaker’s story.
This is a small luxury SUV from Audi. “Quattro” means it has all-wheel drive, which can help the car grip the road better. If you’re considering one, it’s smart to ask what problems are common for that exact model year.
Quattro is Audi’s all-wheel-drive system. That means the car can send power to multiple wheels to help it grip the road better. In the podcast, it’s mentioned because the Audi Q3 they bought has this feature.
Quattro is Audi’s all-wheel-drive system. Instead of sending power to just one axle, it can send power to all four wheels to help the car grip the road better. That can make the car feel more stable when the weather is bad.
“Trade it” means you take your current car to a dealer and use it as part of the payment toward a different car. The idea here is that once a car gets older and starts costing more to keep running, it can make sense to switch.
A Dodge Durango is a larger SUV meant for families and everyday driving. Here, the host is talking about his wife’s 2016 Durango and planning to replace it later this year. It’s being used as a work vehicle, not just for occasional trips.
Section 179 is a U.S. tax break for businesses. If a vehicle qualifies, the business may be able to deduct more of its cost sooner, which can make the vehicle cheaper overall.
Leasing means you pay to use the car for a few years instead of owning it. The total cost can be different from buying because leases often have mileage limits and you usually return the car at the end.
The Nissan Maxima is a mid-size car (a sedan). The podcast talks about a 2000 Maxima and mentions its mileage, which usually comes up when people are discussing how long a car can last. It’s the kind of car people may keep for years if it’s maintained well.
This is a Ford F-150 pickup truck. The “Lariat” and “SuperCrew” are trim/cab versions, and they can affect what electronics and wiring the truck has. The discussion is about electrical problems on this specific truck.
That warning means the truck thinks it’s not charging the battery properly. Usually it’s related to the alternator or the wiring that connects the battery and alternator.
That warning means the truck detected a problem with the brakes. Sometimes electrical problems can cause brake warnings too, especially if the battery voltage is unstable.
The alternator is what keeps your battery charged and runs the truck’s electrical stuff while the engine is on. If the alternator gets replaced but the problem comes back, the issue may be in the wiring or connections instead.
Electrical issues can be tricky because the problem might happen only sometimes. One bad connection or voltage problem can cause several warning lights and weird behavior at the same time.
A labor hour is how a repair shop charges for time spent diagnosing and fixing the car. Electrical problems often take longer to figure out, so the cost can add up quickly.
The Ford Ranger is another midsize pickup option. Here it’s being recommended because it’s comfortable (ride and cabin noise) and can cost less initially, even if it might not last quite as long as the Tacoma.
A midsize truck is a “middle-sized” pickup. It’s not as big as the largest trucks, but it’s still meant for real hauling and everyday driving—so comparing Tacoma vs Ranger is comparing two trucks in the same general size class.
A swivel bucket seat is a single-seat “bucket” design that can rotate, usually to make it easier to get in and out or to face another direction. In older cars, this was a comfort/convenience feature that could be tied to specific trim packages.
“Low production” means the model or configuration was built in relatively small numbers. That can make the car rarer today and can increase collector interest, especially when the specific interior/exterior details are also uncommon.
Two-tone paint is a factory paint scheme that uses two different colors on the same vehicle. The segment also describes how the color break was arranged relative to the wheels and lower body, which is a common way enthusiasts remember specific era styling cues.
They owned a Toyota Tundra pickup truck. They liked the version with a long bed, and they specifically mention missing the longer “eight-foot” bed when they moved to a different one.
Elk Grove Ford is a car dealership. The host is saying to go there and talk to the people working with them if you’re shopping for a daily driver.
LIVE
This is The CarPro Show, the home of straight talk and honest answers about everything automotive
with Jerry Reynolds, The CarPro, a former two-term chairman of the Ford National Dealer
Council, a member of the Texas Radio Hall of Fame, and sixth time winner of the Texas
Auto Riders Association Award for Best Radio Show in Texas.
Jerry's partner is Todd Chambliss, great voiceover guy, and sixth time winner of the
Darche Championship at the Golden Spur Bar and Grill.
Here they are now, on The CarPro Show.
Yes we are.
This is The CarPro Show and I want to start out saying welcome to our new friends at KABC
in Los Angeles.
We are tickled to death to be with you and we thank you for joining us today.
We're not new to your market.
We've been on the air there for 15 years or so.
I've been on the air for 25 years coming up this September.
So what we do here is we talk cars and we talk about ways that you can save money and
what's the right car for you and how should you get that car?
Should you buy it or should you lease it?
Are you in a position to where you'd be actually better off going used than new?
Should you get an electric vehicle or something else like a gas or a hybrid or a plug-in hybrid?
I drive and review 100 cars a year, sometimes more.
Tracking on more for this year.
I've been busy.
Holy cow, I've been doing two a week every single week for a while.
But if you are not sure what you ought to be doing, then that's why we should talk.
The phone number here is 800-926-7777-800-926-7777.
The lines are full right this minute.
But when you hear us go to a break or you hear somebody hang up, that is when you want
to call.
And we'll get you on the air.
We also each week ask a question of the week and this week that question is, what car do
you wish you still owned?
Everybody's got one.
You used to have a car.
You got rid of it for one reason or another.
Sometimes you have to get rid of them or sometimes you just decide there's something else out
there better and you make a trade and then you regret it.
I don't want those.
I don't want you to have those regrets about anything automotive.
So let me help you up front, 800-926-7777 and we have a website.
It's carpro.com.
We've got dealers that we work with that take amazing care of car pro show listeners.
This system has worked for 25 years.
I owned car dealerships for many, many years and I think my system, my process, if you
follow it, is the best around.
I think it's better than Costco and Sam's Club and all the other ones out there because
they get paid when you buy a car.
I don't.
I got no skin in the game financially.
I'm just here to help you.
How do you make money?
Somebody else go ahead and ask me that.
How do you make money car pro?
We sell ads during the show.
Oh, that's how you do that.
Yeah.
And full accountability right there.
But it keeps it keeps me grounded.
It keeps me neutral.
Yeah. And that's a big thing.
So you're not going to lean towards one or the other and that type of thing.
You're going to get unbiased information that way you can make your mind up.
And I feel like you're being like, you know, led one direction or the other.
I'm not going to do that.
No, my integrity is worth more.
My name is worth more than that.
Yeah.
So that voice you hear for you folks in Los Angeles on K ABC.
That's Todd Chambliss.
It's me, the old roadmasters, they call me.
It wasn't called that till I joined the show.
But hey, you know what?
I'm late to the party.
Why not? You've got to be called something.
I've called a lot of things.
But you know, why not that?
Just call me for dinner.
Exactly.
That's what matters.
Yeah, make sure that when when you're looking at the car pro website
and you're considering, you know, your new car, especially the new listeners,
we have a K ABC and for anybody listening to the show, there are some markets
that we have dealers that Jerry has vetted and are a part of the car pro way
of buying a car.
Go to car pro dot com and start there and look for one of Jerry's dealers
that if you deal with his person at that dealership, you're going to get
the best experience buying a car that you will ever have.
Yeah, it's true.
And it's worked all these years.
And I hold them responsible to take and carry you.
So they won't take the risk.
They get a lot of business from this show.
They won't take the risk on something going bad with you
because they're going to get a call from me and they don't like those calls for me.
Oh, no. Oh, no.
I've I've had to make a few.
And I've budgeted a good number of people over the past 25 years.
And they, you know, they they like what we they like the business that we send.
And this audience, I swear, is the best in the country.
I just I love everybody here.
So let's go to the phones and we'll talk to
Chad in Brenham, Texas.
And if you're not, if you don't know,
Brenham, Texas is the home to Bluebell Ice Cream. Oh, my.
And wow. Yes, greatness.
Yeah. Not.
I don't know, Chad, how you could live that close to there and not weigh
400 and fifty pounds.
I didn't say I don't know.
That's fair. That's fair. You're right.
Well, what can I help you with, my friend?
Well, I've got two questions.
I'm going to start with the first one.
My daughter had told about her car.
She's perfectly fine.
She ran over something that fell off a boat that was being pulled in front of her.
And we ended up finding a 2016
Audi Q3 Quattro and picked that up a couple of weeks ago.
I was curious, it was very unfamiliar with the Audi's.
And I wasn't sure if you could tell me,
is there any issues that those those have ever had that we need to kind of keep
an eye on? Boy, I don't remember any Audi makes a great car.
Of course, they're German by nature.
Most of them are made in America now, but they're German car company
and they really do a great job.
And I'll put I'll put I always put their
Quattro system right up there with Land Rover and Subaru as far as being a good
system, not that she's going to need one in Central Texas.
But it also makes the car ride and drive better.
And I've owned Audi's.
They got some of the best interiors out there.
They're great cars.
She's just she's just got to know that with any German car,
it's somewhere around 100 to 100 and 25
thousand miles are going to start to get expensive.
And that's a good time to look to trade it.
No, OK. Yeah, this one had it's like I said, it's a twenty
sixteen and had 100 and 3000 miles on it.
She's got some she's got some time.
That's low miles on on an O three.
I mean, sorry, 2016
That's low miles.
So she's got time.
Just tell her to, you know, do her maintenance.
Make sure she does that.
And what was number two before we run out of time?
I my wife has a 2016 Dodge Durango, and it's got about two
hundred and 50000 miles on it.
She's a hospice nurse that drives around to patients' houses.
We're going to be looking at replacing that vehicle.
Probably October of this year.
OK, we read your review on the on the SQ five.
We went and looked at one yesterday and she absolutely fell in love with it.
Oh, absolutely. Nothing not to love.
Brother, we are out of time.
If you need to call me back, feel free, but you're on the right track with that Audi.
The car pro Jerry Reynolds knows things you just can't know.
So call it on the chase dot com car pro listener line 909
267777
Well, it's another scam to be on alert for.
It's in the newsletter this week.
And this time it involves Nitsa scams.
These are like apparently traffic tickets, traffic violations.
You'll get like probably a tax.
It could be a phone call.
It could be even an email where they say you owe them money.
And then all of a sudden, if you decide to give them information
or even send them money, you find out later or maybe maybe pretty quickly
that it's all a scam, it's all illegitimate.
Obviously, they will demand things like non-traditional payment methods
like gift cards and cryptocurrency, all kinds of wacky.
Oh, yeah, absolutely.
It's always some new scam you got to be on alert for, right?
Yeah, it's just but bear in mind, like the article says,
they never ask for that information online.
So don't don't don't give it up.
Right. Check it out.
Yeah.
If and for UK ABC listeners that join us today for the first time,
if you're not a newsletter subscriber, boy, you're really missing out.
And but it probably costs some money or something, right?
How much is it? No, it's absolutely free.
Oh, but wait, there's probably some ads and there's some blocks
and pop up ads and all kinds of crazy stuff.
Nothing. We don't we don't we guard your information like it was our own.
We are very, very cautious of that.
There's no pop ups.
We don't we don't sell anything.
No, no, we got nothing for sale. No, it's information.
It's 100 percent.
It's the right arm of the car pro show.
It's to keep you.
It comes out every Friday.
It's to keep you engaged and the fried the newsletter.
You want to know why I really started.
I really want to know.
It was back in 2008. OK.
And I wanted to remind people on Friday
that the show was the next day. OK.
And be top of their mind.
It makes sense. It does.
If you wait to see that Wednesday, Thursday, you could forget.
But the day before, it's like, I got to make sure I listen to the show this week.
I'm interested in the car.
And just to send somebody an email and say, hey, tune in tomorrow.
No, that's not that's rude.
Yeah, we get old every week. It would. Yeah.
So I give you compelling information that you need like recalls.
You're going to get recalls from us every single week
before you're going to find them anywhere else.
Yeah. And then I've been doing a lot of writing.
I've got a closing message at the bottom,
which a lot of people really love this week.
It's an error for sure.
So, you know, it was it was titled the empty parking space.
And it's about people who are gone that we miss.
Yeah.
And I kind of made a car theme out of it.
Yeah. Let's talk to Steve.
He's calling us from Oregon.
Steve, welcome to the show.
Thank you for holding, my friend.
What can I help you with?
You bet.
Well, first of all, I want to thank you for your honest information.
Well, thank you.
I really appreciate it.
That's the highest compliment I could be paid.
You're I am.
It's kind of a multi question, I guess.
I've driven X five BMWs for the last 20 years.
And because of what information, what I've heard about
repairs getting costly and and I'm kind of looking at
what is the overall cost of a car for me?
Yep.
It has to has to be a section 179 qualified car
or vehicle.
And I'm just wondering what your opinion is of switching to
like a Denali or something like that.
Would I be happy driving it?
And really, what would be the best overall buy used new?
Like I said, it's kind of open ended.
What what year is your current X five?
2023
And how many miles you got on it?
45
OK, so you're driving 15000 miles a year.
Which is perfect. Yes.
Have you given any thought to leasing?
No, I never have.
Well, you should.
And I'm going to direct you to my frequently asked question page.
It's at car pro dot com under car buying resources at the top.
You'll see my reviews.
There's a F.A.Q. page there.
There's a whole section on leasing.
There's also a scene there's also a senior section.
And I don't know if you're a senior or not.
You sound like you might be. I am. OK.
I am. There's a section in the senior area.
Seniors for leasing and why seniors should consider leasing.
You're trading cars in three years.
You're perfect for this.
You're driving the right amount of miles.
You like new you like new cars.
You are the absolute perfect candidate to get a brand new one every three years
where you don't have to worry about buying tires or anything else.
Let's get that settled first, Steve, do your research at my website.
And then I want you to call me back next week and let's talk about what to get you
because we're running out of time here, but I think you're on the right track.
If you bought a car you thought you'd love, but now you want to push it off a cliff.
Get some advice from the car pro Jerry Reynolds on the Chase dot com car pro
listener line 1071
Next up, one on from Lubbock, Texas, KFYL country.
Hello, one on a. Hello.
What can I help you with?
I have a maxima, a 2000 and fifty maxima
that has just turned over a hundred and 1000 miles.
It had some hell damage, I would say maybe 15 places that it got the hell dent.
It's not bad at all, but it's there.
I also have the back bumper is kind of outlined when a young girl was on her phone
and she hit me, she ran to the back of me while I was stopped at a stoplight.
Anyway, the car is in excellent shape.
It the inside is like brand new.
The back seats probably haven't been in my grandkids, maybe a half a dozen
times since I've owned it and it's a wonderful car.
But with the problems, I'm trying to sell it and I believe the blue book is
about 9000
However, well, this car did cost over 43000
I bought it in Albuquerque, New Mexico and it's got everything on it.
Everything.
And then I also had the windows tinted, the back windows kind of tinted,
but there's a lot into it.
And then like I said, the interior is like brand new.
OK, I got the picture.
I don't know if I should go ahead.
I've got the picture on the car.
What what do you want to ask me?
I want to ask you, should I fix it up before I sell it?
Should I?
Because I don't think I would ever get my money back or should I try to sell it?
And where should I try to sell it?
And again, I need to.
I hope I get at least some money out of it.
Or are you what are you going to get another car?
If you sell this one, I already I already have another one.
OK, have another one. All right.
Then, you know, I mean, my gut feel is you need to make an insurance
claim on the damage and the hail and collect the money.
But OK, see the lady here.
I've never lived in Texas and it's I didn't know they had hail.
And she said since the car was paid for three years ago, she says you don't
what I don't know what kind of insurance it falls under.
But she said you don't need that. Oh, God. All right.
All right.
No, I would not fix it.
I'd sell it as is.
Go to my website and look at retail my ride dot com.
There they'll help you.
You can't get good advice from someone who doesn't really have a lot of experience.
That's why you need to call the car pro Jerry Reynolds before you get your next
vehicle. Call the chase dot com car pro this underline now at 209267777.
And you're listening to the car pro show.
Jerry Reynolds is the car pro and I'm Todd Chambliss.
This is the perfect time to buy.
If you've got a trade in for sure with the newsletter news section,
one of the most clicked items in the newsletter last week, the headline
used car prices jump in May.
You have a big trade in.
Boy, they are looking for good quality used cars and they're paying good prices
for it. It's going to be.
Well, it's a buyer's buyer's market, I would say, as far as you getting a new
car and getting the best deal on your trade in right now.
It is a man, right?
Yeah. And look, let's be honest here.
New car prices have jumped.
They've gone up dramatically since covid.
But look, here's the good news.
Your trade in is going to make up a lot of that difference
in what you pay for a new car.
And man, I tell you, people are astounded
at at some of the trade prices they're getting.
And again, for the for the new audience in in Los Angeles,
I watch the auction every Wednesday just to get trends on what's going on
so that I can always tell you when it's a good time to buy and when it's not
a good time to buy. And I'll tell you many times, you'll hear me say,
hey, you know, this just didn't a good time right now.
This is a good time right now.
Even from a few months ago, I guess the car price is a.
Oh, yeah, they've got really jumped in part of that's because of new car prices.
I mean, people are turning to used.
And when you turned when when there's a sudden influx of buyers
for any kind of product, whether it's a car or not,
supply and demand takes over and prices go up.
And that's where we are right this minute.
The left hand.
Well, if you got a trade, you're going to love it.
If you're buying used, you might not like it so much.
Maybe not the best. No.
And that's why you should you should look right now.
If you're looking at a real late model, particularly certified car,
you should you should consider new. Yeah.
Because that makes sense.
The prices are going to be real close together.
And some sometimes incentive is going to really play into that
and really make it a sweet deal.
Yeah, no doubt.
Let's talk to Doug in Vancouver, Washington.
Doug, welcome to the Car Pro Show.
Thank you.
Thanks for all the great information.
I've been listening for years and I haven't even really been in the
market for a car.
Just like the show.
Well, thank you.
Very kind.
I have an O9 F-150 Lariat Super Crew.
And I've been getting some electrical like gremlins where the
charging system warning is always on.
And recently, the braking system warning has come on.
I've checked.
I've replaced the alternator twice and put in a new battery.
Nothing seems to make a difference.
And the headlights will kind of pulse and the blower fan blower pulses.
How many miles are on this truck, Doug?
157.
Okay.
That's not terribly high mileage for a 2009 model.
But if you've got an electrical problem, the thing you got to know is it's
going to cost a lot of money to fix it.
And it's not necessarily parts.
It's labor because they're so hard to find.
They're so hard.
Electrical problems are so hard to isolate.
You're going to spend $175 to $200 a labor hour for somebody to go in
there and try to figure it out.
And it's not worth it.
I think you've tried the obvious stuff.
Now you're down to some really tedious work.
And in my opinion, I think it'd be better to trade it.
Okay.
So looking for, I don't really necessarily need the full size at this point.
I'm almost retired.
Yeah.
And I was looking at like the Toyota Tacoma or something in that line.
Do you have recommendation or what you think is a good smaller truck?
If you're going to keep the next truck as long as you've kept this truck, then for
sure go with either the Tacoma or the Ford Ranger.
And the Ranger through history all through the years, it's been an exceptional truck.
Now, will it go as far as the Tacoma?
I know it probably won't.
I've seen Tacoma make a million miles literally.
Typically 400,000 is not unusual.
The Ranger 250 or so.
But here's the difference.
With the Ranger, you get a better ride.
It's less money up front.
And for me, it's got a roomier, quieter cab.
So I think I would sacrifice that longevity for a more pleasant ride and drive.
You're going to keep this thing a long time.
I want to repeat, there's no better, there's no better midsize truck than the Tacoma.
Period.
Case closed.
In all of history of midsize trucks, there's nothing better.
But to me, it's not the most enjoyable.
So if I were you, I would drive both and see what you think.
If you're going to do something and you decide to go with the Ranger, go now.
Go before July the 7th and get employee pricing.
Don't underestimate how much money that will really save you because the money is big.
Employee pricing cuts the price.
You're buying well over $1,500 under dealer invoice when you buy at employee pricing.
So look at both.
You can't make a mistake with either and take into consideration all the things I just told you.
I appreciate the call, my friend.
Mark in Friendswood, Texas.
Welcome.
Mark, what can I do for you?
Hi, Jerry.
I wanted to talk about the cars that got away.
Yeah.
Which one do you wish you had back?
Well, several.
My wife had a 76 Laguna Chevrolet Laguna with a swivel bucket seat.
I remember it well.
We since learned that a real low production car.
So wish I had that one back.
Yeah.
In those cars, they had, they were two-tone paint, but the paint went over the wheels
and along the bottom in 76 if I recall.
Yeah.
Yeah.
We also had a 1982 ADZX that we sold when we had kids because we only had two seats.
Oh, yeah.
That makes sense.
I had an 88.
Well, brother.
Was it a legend?
Legend.
Legend was five-speed.
That was the best driving car I ever had.
Oh, yeah.
Absolutely.
Go ahead.
That legend was those cars today bring big bucks still, believe it or not.
Then I had an old three Toyota Tundra regular cab five-speed long bed.
Yeah.
That drove for almost 20 years sold and always missed the eight-foot bed.
So I bought an old four Tundra.
That's what I'm driving now.
How about that?
Yeah.
So that's the one that I got back.
Well, buddy, you've had a variety of cars in your lifetime and that's great.
I love that.
That Laguna brings back good memories.
I had a good friend that had a Laguna.
He's not with us anymore, but that was a fun car.
You had to swivel seats, holy cow.
800-926-7777, you can grab a line right now.
Tell me which car you wish you still owned.
Got to tell you of all the weeks, all the stories that I've read in the Quick Ships,
which is in our newsletter every single week.
I don't know that I've ever had enough fun just kind of chuckling at a story about,
and of course it's not funny for someone to be shot, obviously, but when you're shot by a dog,
well, let me see what happened.
Well, a Nebraska woman went to the hospital.
She's going to be okay.
But there was a dog in a, I guess, a parked truck with a loaded shotgun, by the way.
And across the way, there was a woman at a stoplight.
And somehow the dog triggered the shotgun, live round chambered,
sent a blast through the truck door, struck the woman who had her arm resting out the window.
Again, she's going to be okay.
But how do you write that up?
I mean, you're a former police officer yourself.
How in the world do you write that up?
I don't know how to make that report.
You can't interview the dog.
Can you lock the dog up?
I mean, what happened with any kind of accountability on this situation?
Well, I mean, there's a case there to lock up whoever put the shotgun in the car for...
With a live round?
Yeah.
Yeah.
I mean, negligence of assault.
I mean, that was just plain stupid.
It really was.
I mean, I'm glad the woman's going to be okay for goodness sakes,
but that's a story that she can tell the rest of her life
and no one's going to be able to top that one.
But you just keep laughing.
Exactly.
Oh, you can't help it.
I mean, it's a dog.
Dog's like, I don't know what's going on.
He's just looking for a treat.
That's all.
That's it.
And aren't we all really?
And I imagine it probably hurt his little ears.
He probably did.
Again, I'm laughing.
I'm sorry.
Yeah, you know, you got to quit that.
I know.
I got to stop.
Holy cow.
Yeah.
Let's talk to Barney in Sacramento, California.
Hello, Barney.
How could I help you, sir?
Hi, Jerry.
How you doing?
Doing good, pal.
Hey, Jerry.
I'm getting ready to get in the market for a Toyota Tacoma.
And I just heard what you were saying about the Ford Ranger too.
Yeah.
So I'm kind of open about that.
We'll look at both.
A while back, you were talking about,
you were talking about the leases coming due in December.
Yes.
And there might be some good buys there.
And how would you recommend the best way to go about getting a new
truck and getting the best deal you can?
Well, I'd look at both and drive both.
They're both great trucks.
The Tacoma has got its attributes.
The Ranger's got its attributes.
They're very different trucks.
The Ranger is going to be quite a bit cheaper.
But if you're going to lease and you're just looking at lease payments,
then the Tacoma is going to be cheaper,
even though it's a more expensive truck because of residual values.
And residual value is nothing more than a prediction of resale value.
So Tacoma holds its value so well.
There's nothing that leases better than a Tacoma.
But if you want to settle in and keep a truck for a long, long time,
then I would suggest buying it up front.
You'll probably save money that way.
So here's what I would do.
I'd drive them both, look at numbers on a Tacoma lease,
and look at numbers on a Ranger purchase.
I think it'll come out better for you that way.
So I've got...
Go ahead.
I'm thinking that maybe I would buy a new one and not a lease.
And so far, the Tacoma has sort of captured my interest so far.
Yeah, and I get that.
It's a good-looking truck.
And if you're going to do any off-roading, there's nothing better out there.
But if you're just looking for a daily driver,
I want you to go over to Elk Grove Ford and talk to Rachel Wood.
Her and Kale are the owners there.
They're dear friends of mine. They're great people.
Drive the Ranger and either buy it or eliminate it.
One of the two.
Well, it's happy listener time here on The Car Pros show.
We take a story of someone who took Jerry's advice,
did it the way Jerry recommends,
and looky, looky, what happened, something good.
A place I have been to and actually have bought a car from before,
and that would be Park Place Lexus in Plano, Texas.
And Chris Brunner, of course, who is one of the best out there.
Scott went there and he said he went with Jerry's first choice for his wife,
bought a Lexus ES300H at Park Place Lexus this week,
worked with Herb Simonson, made everything easy and smooth.
He says sometimes the little things make a big good experience.
Like Herb took care of everything. He didn't deal with four other people.
He was the guy that was their go-to.
He found some extra savings they didn't even know existed,
which is always great.
He honored the trade-in value figured by this car on your website.
He put a new toll tag on the car, took care of everything with the website there
for N-T-T-A in the North Texas area.
Even went out in the rain, pulled out existing, pulled rather their existing car
from under the service canopy so they wouldn't get wet.
They had to wait until the next day to pick up the new vehicle
because he wasn't ready until then.
And he says that if you, Jerry Reynolds, ever stop doing the car pro thing,
I guess we'll just never buy another car.
I don't know if that's the way you want to go,
but it's a nice, it's a lovely sentiment, isn't it?
Yeah, it really is. I was over at Park Place Lexus this week, as a matter of fact.
Just the nicest, friendliest people in the world, and of course, Chris Brenner, the GM,
he sets the stage for that. He sets the example.
Hands on with everything, knows what's going on.
My goodness. He's great.
If you're not a newsletter subscriber, you should subscribe today.
You'll get yesterdays immediately, and you'll get a new one next Friday.
And one of my favorite features that we put in every single year coming up next week,
things people leave in Uber cars.
Ah, nice.
It is amazing.
Everybody knows them better than the car pro Jerry Reynolds.
About this episode
CarPro Radio Show tackles how to choose and buy or lease cars, including EV vs hybrid decisions, and encourages listeners to use CarPro’s vetted dealer network. Hosts stress editorial neutrality, share recall-focused value, and warn about scam messages that demand gift cards or cryptocurrency. Callers bring real ownership questions: a 2016 Audi Q3 Quattro, hail damage repair vs claim, and ownership-cost math using Section 179 and leasing residual value. The show also compares Tacoma vs Ranger and discusses why electrical diagnostics can get expensive.
