CGC Media & PSX Digital Introduce the rebrew of DealerCast 2.0 - Episode 3: Floor Coach

The discussion centers around the evolving role of floor managers in dealerships, advocating for a shift from traditional desk managers to 'floor coaches.' The hosts emphasize the importance of coaching salespeople on the floor, enhancing customer interactions, and improving closing rates. They argue that effective coaching can lead to better sales outcomes and a more motivated team. The conversation also highlights the need for better training and technology to support these changes, ensuring that sales staff are equipped to meet modern customer expectations.