{"version":"1.1.0","producer":"fm.getcarcurious","layer":"official","episode":{"title":"Chevy Dude's Civic Si Deal DEBUNKED By His Own Dealership!","url":"http://getcarcurious.com/episodes/chevy-dude-s-civic-si-deal-debunked-by-his-own-dealership","audioUrl":"https://traffic.megaphone.fm/APO2804338995.mp3","description":"In this video I negotiate a Honda Civic Si for a client in Texas and end up calling the exact same dealership Chevy Dude claimed sold him a car at MSRP to fact check his deal live on camera.They confirmed they have not sold a Civic Si at MSRP, told me they cannot stand him, and said the story he told his audience was not true.\n"},"annotations":[{"id":429151,"startTime":21.42,"endTime":25.24,"type":"car","title":"Honda Civic","url":"/cars/honda/civic","image":"https://upload.wikimedia.org/wikipedia/commons/d/d3/2017_Honda_Civic_Type_R_FK8_in_Championship_White%2C_front_right%2C_08-04-2024.jpg","quote":"... you ever wondered what is a good deal on a Honda Civic Si? You might not be looking for a Civic Si, but ...","canonicalId":"car:honda:civic","priority":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Honda Civic is a compact car known for being practical, efficient, and widely available, which makes it a common target for shopping and negotiation. In the context of a “good deal” on a Civic Si, the Civic name matters because the Si is a sportier trim level built on the Civic platform. It often comes up in discussions about pricing because buyers compare deals across different Civic trims and model years.","simplifiedExplanation":"The Honda Civic is a small, everyday car that’s made to be affordable to run and easy to live with. The “Si” is a more performance-focused version of the Civic, but it’s still the same basic model family. People talk about deals on Civics because there are many versions, so prices can vary a lot.","imageAttribution":"Wikimedia Commons / CC BY-SA 4.0","imageLicense":"CC BY-SA 4.0","imageSourceUrl":"https://commons.wikimedia.org/wiki/File:2017_Honda_Civic_Type_R_FK8_in_Championship_White,_front_right,_08-04-2024.jpg","sourceStartTime":21.42,"sourceEndTime":25.24}},{"id":429152,"startTime":79.9,"endTime":86.1,"type":"term","title":"market data","url":"/glossary/market-data","quote":"Now the reason why we can do some of that kind of stuff at Delivered is because we know what price to ask for because of that market data.","canonicalId":"term:market-data","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Market data” here means pricing and availability information gathered from the broader market (like what multiple dealers are charging and how many cars are for sale). The point is that without market data, you’re guessing, so you can’t reliably tell whether a quote is good or bad.","simplifiedExplanation":"“Market data” means real-world info about what similar cars are selling for right now. If you don’t look at that, you’re basically negotiating without knowing what the going price is.","sourceStartTime":79.9,"sourceEndTime":86.1}},{"id":429153,"startTime":93.9,"endTime":97.3,"type":"concept","title":"figure out the market","url":"/glossary/figure-out-the-market","quote":"I'm going to teach you how to figure out the market without needing any of that information. Step one, we've got to figure out where you live.","canonicalId":"concept:figure-out-the-market","priority":0.45,"confidence":0.82,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Figure out the market” is the negotiation strategy of estimating what a fair price is based on local conditions rather than relying on one dealership’s quote. In this segment, the host describes building that estimate by calling multiple dealers and checking availability for the exact car and color preferences.","simplifiedExplanation":"“Figure out the market” means figuring out what a fair price is before you negotiate. Instead of trusting one dealer, you compare what multiple dealers have and what they’re offering.","sourceStartTime":93.9,"sourceEndTime":97.3}},{"id":429154,"startTime":117.6,"endTime":119.5,"type":"term","title":"inventory","url":"/glossary/inventory","quote":"But the first thing I'm going to do is look at inventory. And I show that there is a 1,124 of these new cars for sale in any color.","canonicalId":"term:inventory","priority":0.5,"confidence":0.88,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In dealership context, “inventory” means how many specific cars are currently available for sale (often broken down by model, trim, and color). Inventory levels can strongly affect pricing power—when there are fewer cars, dealers can be more aggressive with pricing.","simplifiedExplanation":"“Inventory” just means how many cars are sitting on dealer lots (or available to sell) right now. If there are lots of them, deals are usually easier to find; if there are few, dealers can charge more.","sourceStartTime":117.6,"sourceEndTime":119.5}},{"id":429155,"startTime":213.6,"endTime":224.2,"type":"term","title":"stock number","url":"/glossary/stock-number","quote":"I have a stock number that helps you.\nYes, I'm ready for the stock numbers.","canonicalId":"term:stock-number","priority":0.35,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “stock number” is the dealership’s internal identifier for a specific vehicle on their lot or in their inventory system. It helps the salesperson pull up the exact car’s details (trim, options, pricing, and availability) so you’re negotiating for the right unit.","simplifiedExplanation":"A stock number is basically the dealer’s ID for a specific car. It’s how they make sure you’re talking about the exact same vehicle, not a different one with a similar description.","sourceStartTime":213.6,"sourceEndTime":224.2}},{"id":429156,"startTime":234.9,"endTime":245.6,"type":"term","title":"best price online","url":"/glossary/best-price-online","quote":"So the best price is going to be with online.\nAre you going to be financing or leasing?","canonicalId":"term:best-price-online","priority":0.45,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Best price online” refers to the dealership’s advertised internet pricing, which may be different from what you’d get through a phone call or in-person negotiation. It’s often tied to specific incentives, eligibility rules, or the exact vehicle in stock.","simplifiedExplanation":"“Best price online” is the price the dealer posts on their website. It may not match what you’d hear in person, and it can depend on the exact car and any special offers.","sourceStartTime":234.9,"sourceEndTime":245.6}},{"id":429157,"startTime":237.3,"endTime":241.4,"type":"term","title":"financing","url":"/glossary/financing","quote":"Are you going to be financing or leasing?\nI'm open to financing, open to paying cash.","canonicalId":"term:financing","priority":0.25,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Financing means taking out a loan to pay for the car over time, with interest added to the total cost. In negotiations, the monthly payment you’re offered can differ from the car’s advertised price depending on the loan terms.","sourceStartTime":237.3,"sourceEndTime":241.4}},{"id":429158,"startTime":237.3,"endTime":241.4,"type":"term","title":"leasing","url":"/glossary/leasing","quote":"Are you going to be financing or leasing?\nI'm open to financing, open to paying cash.","canonicalId":"term:leasing","priority":0.25,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Leasing is a contract where you pay to use the car for a set period, typically returning it at the end. Negotiations often focus on the lease’s monthly payment and residual value assumptions, which can make the “deal” feel different from a purchase price.","simplifiedExplanation":"Leasing is like renting the car for a few years with an agreement to give it back. Your deal is usually judged by the monthly payment and what the car is expected to be worth at the end.","sourceStartTime":237.3,"sourceEndTime":241.4}},{"id":429159,"startTime":242.1,"endTime":244.8,"type":"term","title":"trading","url":"/glossary/trading","quote":"Okay, so a couple of options.\nAre you going to be trading?","canonicalId":"term:trading","priority":0.2,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In car shopping, “trading” usually means trading in your current vehicle as part of the deal. The trade-in can affect the overall transaction, but it’s often negotiated separately from the new car’s price.","simplifiedExplanation":"Trading means you give your current car to the dealer to help pay for the new one. Dealers may talk about it as part of the deal, but it can change the numbers in different ways than the new car’s sticker price.","sourceStartTime":242.1,"sourceEndTime":244.8}},{"id":429160,"startTime":613.5,"endTime":616.3,"type":"term","title":"wheel locks","url":"/glossary/wheel-locks","quote":"[613.5s] And then the other $2,050 is for the splashcards,\n[616.3s] wheel locks, trunk tray, and window tint.\n[617.6s] Oh, you guys just charged because it's an,","canonicalId":"term:wheel-locks","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Wheel locks are security devices that require a special key to remove the wheels, helping deter theft. In this segment, the dealer is bundling wheel locks into a package of add-on items that increases the total price.","simplifiedExplanation":"Wheel locks are anti-theft parts that make it harder for someone to steal your wheels. The dealer is charging extra for them as part of the deal.","sourceStartTime":613.5,"sourceEndTime":616.3}},{"id":429162,"startTime":613.5,"endTime":616.3,"type":"term","title":"trunk tray","url":"/glossary/trunk-tray","quote":"[613.5s] And then the other $2,050 is for the splashcards,\n[616.3s] wheel locks, trunk tray, and window tint.\n[617.6s] Oh, you guys just charged because it's an,","canonicalId":"term:trunk-tray","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A trunk tray is a protective insert or liner that helps keep the cargo area clean and can reduce damage from spills or moving items. Here it’s listed as one of the dealer add-ons included in the extra $2,050 charge.","simplifiedExplanation":"A trunk tray is a protective piece that sits in the trunk to help protect it from dirt and messes. It’s one of the extras the dealer is charging for.","sourceStartTime":613.5,"sourceEndTime":616.3}},{"id":429161,"startTime":613.5,"endTime":616.3,"type":"term","title":"window tint","url":"/glossary/window-tint","quote":"[613.5s] And then the other $2,050 is for the splashcards,\n[616.3s] wheel locks, trunk tray, and window tint.\n[617.6s] Oh, you guys just charged because it's an,","canonicalId":"term:window-tint","priority":0.35,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Window tint is a film applied to car glass to reduce glare, heat, and UV exposure, and it can also improve privacy. In this segment it’s treated as a paid add-on that contributes to the dealer’s total price increase.","simplifiedExplanation":"Window tint is a dark film on the windows. It can reduce sun glare and heat, and the dealer is charging extra for it here.","sourceStartTime":613.5,"sourceEndTime":616.3}},{"id":429163,"startTime":613.5,"endTime":616.3,"type":"term","title":"splashcards","quote":"[613.5s] And then the other $2,050 is for the splashcards,\n[616.3s] wheel locks, trunk tray, and window tint.\n[617.6s] Oh, you guys just charged because it's an,","canonicalId":"term:splashcards","priority":0.3,"confidence":0.55,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Splashcards (likely referring to splash guards/mud flaps) are panels that help protect the car from road spray and debris kicked up by tires. The dealer is bundling them into the add-on total that the buyer is questioning.","simplifiedExplanation":"Splashcards are protective panels that help stop mud and water from getting thrown up by the tires. The dealer is charging for them as part of the package.","sourceStartTime":613.5,"sourceEndTime":616.3}},{"id":429164,"startTime":621.7,"endTime":624.7,"type":"term","title":"addendum","url":"/glossary/addendum","quote":"[617.6s] Oh, you guys just charged because it's an,\n[619.4s] like I thought the window sticker had.\n[621.7s] The addendum.\n[622.5s] Yes, sir.\n[624.7s] So there's an addendum on this car for it being an SI.","canonicalId":"term:addendum","priority":0.6,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In car sales, an addendum is extra paperwork attached to the deal that lists additional charges or terms beyond the standard advertised price. Here, the dealer is using an addendum to justify an extra amount tied to the Civic Si and related pricing structure.","simplifiedExplanation":"An addendum is extra paperwork the dealer adds to the deal. It’s where they can list extra charges or conditions that change the final price.","sourceStartTime":621.7,"sourceEndTime":624.7}},{"id":429165,"startTime":653.2,"endTime":656.4,"type":"term","title":"out-the-door","url":"/glossary/out-the-door","quote":"So $31,000 in some change plus tax title license, basically.\nOkay, sounds good.","canonicalId":"term:out-the-door","priority":0.55,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Out-the-door” (often shortened to OTD) is the total price you pay to take the car home, including taxes, title, and registration fees. In this segment, they’re adding those items on top of the negotiated vehicle price to estimate the real total.","simplifiedExplanation":"“Out-the-door” price means the total cost you pay at the end, not just the car’s base price. It includes things like taxes and registration fees.","sourceStartTime":653.2,"sourceEndTime":656.4}},{"id":429166,"startTime":653.2,"endTime":656.4,"type":"term","title":"tax title license","url":"/glossary/tax-title-license","quote":"So $31,000 in some change plus tax title license, basically.\nOkay, sounds good.","canonicalId":"term:tax-title-license","priority":0.35,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Tax title license” refers to the government and administrative charges added to the vehicle price: sales tax, the cost to transfer/register the title, and registration/license fees. These can noticeably raise the final amount compared with the negotiated price alone.","simplifiedExplanation":"“Tax title license” is the extra money added for taxes and paperwork to register the car. It’s why the final price is usually higher than the number you negotiate for the car itself.","sourceStartTime":653.2,"sourceEndTime":656.4}},{"id":429167,"startTime":663.1,"endTime":669.2,"type":"concept","title":"dealerships think that the Civic Si is just a brilliant, awesome car that is worth above MSRP","url":"/glossary/dealerships-think-that-the-civic-si-is-just-a-brilliant-awesome-car-that-is-worth-above-msrp","quote":"A lot of dealerships think that the Civic SI\nis just a brilliant, awesome car that is worth above MSRP.\nYou can see just right off the bat","canonicalId":"concept:dealerships-think-that-the-civic-si-is-just-a-brilliant-awesome-car-that-is-worth-above-msrp","priority":0.3,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"This is describing a common pricing strategy where dealers believe a hot-demand model should sell for more than MSRP. When that happens, shoppers often need to negotiate harder or shop multiple dealers to avoid markups.","simplifiedExplanation":"They’re talking about dealers charging more than the sticker price because they think the car is in high demand. That’s why the buyer is trying to negotiate below MSRP.","sourceStartTime":663.1,"sourceEndTime":669.2}},{"id":429168,"startTime":764.1,"endTime":771.4,"type":"concept","title":"information asymmetry","url":"/glossary/information-asymmetry","quote":"is there is information asymmetry involved. So basically, as a consumer, you will always have less information than the dealership.","canonicalId":"concept:information-asymmetry","priority":0.8,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Information asymmetry is when one side in a transaction (the dealership) knows more than the other side (the consumer). In car buying, that can mean the dealer has better knowledge of pricing, incentives, and what competing dealers will offer.","simplifiedExplanation":"Information asymmetry means one side knows more than the other. In car sales, the dealer may know more about real pricing and deals than you do.","sourceStartTime":764.1,"sourceEndTime":771.4}},{"id":429169,"startTime":774.6,"endTime":778.2,"type":"concept","title":"competition","url":"/glossary/competition","quote":"The only way to get more information is competition. Competition allows you to get that information and allows for us to really compete","canonicalId":"concept:competition","priority":0.6,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In this context, competition means shopping multiple dealerships so they have to respond to each other’s offers. That pressure can reduce the information gap and improve the odds of getting a better negotiated price.","simplifiedExplanation":"Competition here means getting quotes from more than one dealership. When dealers compete, they’re more likely to offer better numbers.","sourceStartTime":774.6,"sourceEndTime":778.2}},{"id":429170,"startTime":839.0,"endTime":841.0,"type":"term","title":"pre-sale","url":"/glossary/pre-sale","quote":"[836.2s] Okay, so it looks like the car is in transit to the dealership.\n[839.0s] Okay, is it available for pre-sale?\n[840.7s] Yeah, you can put a deposit on it until it gets here.","canonicalId":"term:pre-sale","priority":0.65,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “pre-sale” is when a dealer takes a deposit and sells a car before it physically arrives at the dealership. In practice, the exact final price and availability can still depend on the vehicle’s arrival and any changes in dealer pricing.","simplifiedExplanation":"“Pre-sale” means you can put money down and reserve the car before it shows up at the dealership. It’s basically a reservation for a car that’s still on the way.","sourceStartTime":839.0,"sourceEndTime":841.0}},{"id":429171,"startTime":847.9,"endTime":858.5,"type":"term","title":"dealer add-ons","url":"/glossary/dealer-add-ons","quote":"[845.3s] So the price on it is 35, 145.\n[847.9s] We don't have any dealer add-ons, any accessory fees.\n[850.6s] So we give you a real lot.","canonicalId":"term:dealer-add-ons","priority":0.8,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Dealer add-ons” are extra items or charges the dealership bundles onto a car sale—often things like window tint, paint protection, or other accessories. Even when a dealer says they’re not charging above MSRP, add-ons can effectively raise the out-the-door cost.","simplifiedExplanation":"Dealer add-ons are extra add-ons or fees the dealership adds to the deal. They can make the final price higher even if the base car price is close to MSRP.","sourceStartTime":847.9,"sourceEndTime":858.5}},{"id":429172,"startTime":851.5,"endTime":854.0,"type":"term","title":"flash guard","quote":"[851.5s] We give you a window tint, a flash guard,\n[853.9s] and an all-weather trunk mat for free.\n[855.9s] Okay, so you guys don't have any dealer add-ons,","canonicalId":"term:flash-guard","priority":0.35,"confidence":0.55,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Flash guard” is typically a dealer-installed paint or surface protection product (often related to protecting front-end areas from road debris). The exact product varies by dealer, so it’s worth asking what it is and whether it’s transferable or has a warranty.","simplifiedExplanation":"“Flash guard” sounds like a protective coating or film the dealer adds to help protect the car’s paint. Since dealers can mean different things, you’d want to confirm exactly what product it is.","sourceStartTime":851.5,"sourceEndTime":854.0}},{"id":429173,"startTime":853.9,"endTime":855.9,"type":"term","title":"all-weather trunk mat","url":"/glossary/all-weather-trunk-mat","quote":"[851.5s] We give you a window tint, a flash guard,\n[853.9s] and an all-weather trunk mat for free.\n[855.9s] Okay, so you guys don't have any dealer add-ons,","canonicalId":"term:all-weather-trunk-mat","priority":0.3,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An “all-weather trunk mat” is a molded cargo liner designed to protect the trunk floor from mud, water, and debris. It’s commonly included as a value add in dealer accessory bundles.","simplifiedExplanation":"An all-weather trunk mat is a protective liner for the trunk that helps keep it clean when you carry wet or dirty stuff. Dealers sometimes throw it in for free.","sourceStartTime":853.9,"sourceEndTime":855.9}},{"id":429174,"startTime":860.8,"endTime":872.7,"type":"term","title":"market adjustment","url":"/glossary/market-adjustment","quote":"[858.5s] so you guys are just charging MSRP for it?\n[860.8s] And there's a 1775 market adjustment on it.\n[863.9s] Okay, you said you aren't charging above MSRP.","canonicalId":"term:market-adjustment","priority":0.85,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “market adjustment” is an extra charge above MSRP that a dealer applies based on demand or limited supply. It’s commonly used when a model is hard to get, and it can conflict with claims like “we’re charging MSRP.”","simplifiedExplanation":"A “market adjustment” is extra money the dealer adds on top of the sticker price (MSRP). It usually happens when the car is in high demand or short supply.","sourceStartTime":860.8,"sourceEndTime":872.7}},{"id":429175,"startTime":1104.4,"endTime":1104.4,"type":"concept","title":"carbine","quote":"This is why people hate carbine.\nIt is insane that two different people,","canonicalId":"concept:carbine","priority":0.45,"confidence":0.35,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Carbine” here appears to be the host’s slang for the process of shopping multiple dealerships and using communication/negotiation tactics to get a better deal. The point is that different outreach styles can lead to different pricing outcomes even for the same car.","simplifiedExplanation":"“Carbine” sounds like the host’s slang for how people shop for car deals—calling around and negotiating. They’re saying how you communicate can change what price you end up paying.","sourceStartTime":1104.4,"sourceEndTime":1104.4}},{"id":429176,"startTime":1148.0,"endTime":1150.4,"type":"term","title":"inflate the price","url":"/glossary/inflate-the-price","quote":"But realistically, dealerships are going to try to inflate the price and take advantage of people that just say yes.","canonicalId":"term:inflate-the-price","priority":0.35,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Inflate the price” in a dealership context usually means starting with a higher asking price than what the car is realistically worth or than what the buyer could negotiate down to. It’s a common negotiation tactic because many shoppers anchor on the first number they hear. The host frames it as something dealerships may do to pressure buyers into saying yes.","simplifiedExplanation":"This means the dealership may start with a higher price than you should really pay. The idea is that if you hear a big number first, it can be harder to negotiate down. The speaker is saying this can be a tactic to get you to agree faster.","sourceStartTime":1148.0,"sourceEndTime":1150.4}},{"id":429177,"startTime":1157.5,"endTime":1159.5,"type":"term","title":"quality assurance","url":"/glossary/quality-assurance","quote":"This call may be recorded for quality assurance. For service, press one.","canonicalId":"term:quality-assurance","priority":0.3,"confidence":0.86,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Quality assurance” refers to recording or monitoring calls so the dealership can review how employees handle customers. In car sales and service lines, this is often used to ensure scripts are followed, policies are applied correctly, and customer service standards are met. It’s not a car-specific feature, but it’s a real dealership process that affects how calls are handled.","simplifiedExplanation":"That phrase means the dealership may record the call to check that employees are following the right process and treating customers properly. It’s basically internal monitoring for customer service quality.","sourceStartTime":1157.5,"sourceEndTime":1159.5}},{"id":429178,"startTime":1383.6,"endTime":1387.3,"type":"term","title":"repel","quote":"And then the next one's going to be repel. [1384.9s] Have you heard of repel? [1385.6s] Repel the paint protection stuff.","canonicalId":"term:repel","priority":0.6,"confidence":0.65,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Repel” here is being used as shorthand for a paint-protection product/package the dealership offers. The host frames it as an exterior protection treatment with a multi-year term (seven years).","simplifiedExplanation":"“Repel” is the name they’re using for a paint-protection add-on. It’s supposed to protect the outside of the car for a long time, like several years.","sourceStartTime":1383.6,"sourceEndTime":1387.3}},{"id":429179,"startTime":1384.9,"endTime":1387.0,"type":"term","title":"paint protection stuff","quote":"Have you heard of repel? [1385.6s] Repel the paint protection stuff. [1387.0s] Yeah.","canonicalId":"term:paint-protection-stuff","priority":0.55,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Paint protection stuff” refers to aftermarket products applied to a car’s exterior to reduce damage from road debris and weather. In this segment, the host is specifically talking about a paint-protection package that’s meant to protect the exterior for years.","simplifiedExplanation":"This is an add-on that’s put on the car’s paint to help it stay looking nicer. It’s meant to protect against things like bugs, small scratches, and weather.","sourceStartTime":1384.9,"sourceEndTime":1387.0}},{"id":429180,"startTime":1388.2,"endTime":1391.2,"type":"term","title":"winter protectant","url":"/glossary/winter-protectant","quote":"Yeah. So it's going to be your exterior [1389.2s] into your winter protectant for seven years.","canonicalId":"term:winter-protectant","priority":0.45,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “winter protectant” is an exterior protection package aimed at winter conditions like salt, slush, and harsh weather. Dealerships often bundle it with paint protection so the car’s finish is easier to clean and less prone to damage.","simplifiedExplanation":"This is an add-on meant to help the car handle winter conditions. It’s usually about protecting the paint and making it harder for salt and grime to cause damage.","sourceStartTime":1388.2,"sourceEndTime":1391.2}},{"id":429181,"startTime":1399.0,"endTime":1403.6,"type":"term","title":"service agreement","url":"/glossary/service-agreement","quote":"And then you have your service agreement. [1400.5s] Obviously that's going to be your bumper to bumper extended warranty.","canonicalId":"term:service-agreement","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “service agreement” is a dealership term for a paid coverage plan that can extend beyond the factory warranty. In this segment, it’s explicitly tied to a “bumper to bumper extended warranty.”","simplifiedExplanation":"A service agreement is basically an extra coverage plan you buy from the dealer. It’s meant to help pay for repairs beyond the original warranty.","sourceStartTime":1399.0,"sourceEndTime":1403.6}},{"id":429182,"startTime":1400.5,"endTime":1403.6,"type":"term","title":"bumper to bumper extended warranty","url":"/glossary/bumper-to-bumper-extended-warranty","quote":"And then you have your service agreement. [1400.5s] Obviously that's going to be your bumper to bumper extended warranty.","canonicalId":"term:bumper-to-bumper-extended-warranty","priority":0.6,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Bumper to bumper extended warranty” is a broad warranty extension that’s marketed as covering many vehicle systems and components after the factory warranty ends. It’s often sold as part of a dealership “package” alongside other add-ons.","simplifiedExplanation":"This is an extended warranty you buy that’s supposed to cover a lot of repairs. The dealer is saying it covers more than just one small part of the car.","sourceStartTime":1400.5,"sourceEndTime":1403.6}},{"id":429183,"startTime":1403.6,"endTime":1405.5,"type":"term","title":"low jack","url":"/glossary/lowjack","quote":"If with everything, let's say you do low jack, [1405.5s] repel, service agreement, tax title license,","canonicalId":"term:low-jack","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Low jack” refers to an aftermarket vehicle recovery system (often GPS/radio-based) designed to help locate a stolen car. Dealerships may bundle it with security and theft-deterrent packages.","simplifiedExplanation":"“Low jack” is an anti-theft tracking/recovery system. If the car is stolen, it’s meant to help authorities find it.","sourceStartTime":1403.6,"sourceEndTime":1405.5}},{"id":429184,"startTime":1407.7,"endTime":1410.7,"type":"term","title":"at the door","url":"/glossary/at-the-door","quote":"If with everything, let's say you do low jack, [1405.5s] repel, service agreement, tax title license, [1407.7s] everything you'd be at 45242 at the door.","canonicalId":"term:at-the-door","priority":0.7,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“At the door” is shorthand for the “out-the-door” price—the total amount you pay to drive the car home, including add-ons and fees. The host contrasts totals with and without optional packages to show how the final number changes.","simplifiedExplanation":"“At the door” means the final total price you pay at the end of the deal. It includes the car plus the extra fees and add-ons.","sourceStartTime":1407.7,"sourceEndTime":1410.7}},{"id":429185,"startTime":1427.8,"endTime":1432.4,"type":"term","title":"TTL","url":"/glossary/ttl","quote":"So the breakdown, let me see.\nSo TTL is going to be 2419, 265, 225.","canonicalId":"term:ttl","priority":0.55,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In car sales, TTL usually means “taxes, title, and license.” It’s the bundle of government and registration-related fees that get added on top of the vehicle’s advertised price.","simplifiedExplanation":"TTL is the total of taxes plus the paperwork fees to get the car titled and registered. It’s usually added after the car price, so the final number can be higher than what you first see.","sourceStartTime":1427.8,"sourceEndTime":1432.4}},{"id":429186,"startTime":1435.6,"endTime":1439.8,"type":"term","title":"accessories","url":"/glossary/accessories","quote":"And then we have our accessories, which is just your windows.\nAnd then we install that 399.","canonicalId":"term:accessories","priority":0.4,"confidence":0.82,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In dealer pricing, “accessories” are add-ons installed or bundled with the car, often used to increase the out-the-door cost. In this segment, the speaker specifically calls out “windows,” implying a dealer-installed add-on rather than factory equipment.","simplifiedExplanation":"Accessories are extra add-ons the dealer includes with the car. They can raise the final price even if the base car price looks good.","sourceStartTime":1435.6,"sourceEndTime":1439.8}},{"id":429187,"startTime":1448.3,"endTime":1450.3,"type":"term","title":"SSI","quote":"And then since it is obviously the SSI,\nit's really high demand.\nLooks like there's a $3,000 markup.","canonicalId":"term:ssi","priority":0.52,"confidence":0.45,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"SSI here appears to be a dealer shorthand for a specific Civic Si allocation/trim listing, used to explain why that exact unit is “high demand.” Without the full phrase, the exact expansion of SSI isn’t fully clear from the transcript.","simplifiedExplanation":"SSI sounds like a code the dealer uses for the specific Civic Si listing they’re talking about. The key point is that this particular one is in high demand, which can affect pricing.","sourceStartTime":1448.3,"sourceEndTime":1450.3}},{"id":429188,"startTime":1448.3,"endTime":1452.0,"type":"term","title":"markup","url":"/glossary/markup","quote":"And then since it is obviously the SSI,\nit's really high demand.\nLooks like there's a $3,000 markup.","canonicalId":"term:markup","priority":0.5,"confidence":0.86,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A markup is the extra amount a dealer charges above the baseline price (often above MSRP) for a vehicle. When demand is high, dealers may add a markup to capture that scarcity.","simplifiedExplanation":"A markup is extra money the dealer adds on top of the car’s normal price. If lots of people want that car, the dealer may charge more than expected.","sourceStartTime":1448.3,"sourceEndTime":1452.0}},{"id":429189,"startTime":1553.0,"endTime":1606.46,"type":"car","title":"2026 Honda Civic Si","url":"/cars/honda/civic","image":"https://upload.wikimedia.org/wikipedia/commons/d/d3/2017_Honda_Civic_Type_R_FK8_in_Championship_White%2C_front_right%2C_08-04-2024.jpg","quote":"I mean, so right now for the 2026 Honda Civic Si, the urban gray one, [1557.5s] that one is an inbound unit.","canonicalId":"car:honda:civic si","priority":0.85,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Honda Civic Si is a performance-focused trim of the Civic, typically aimed at drivers who want a more engaging, enthusiast-oriented version of a mainstream compact. In this segment, the dealership is discussing a specific 2026 Civic Si allocation and pricing structure before the car physically arrives.","simplifiedExplanation":"The Civic Si is a sportier version of the regular Honda Civic. Here, they’re talking about a 2026 Civic Si and how they’ll reserve it and price it once it arrives.","imageAttribution":"Wikimedia Commons / CC BY-SA 4.0","imageLicense":"CC BY-SA 4.0","imageSourceUrl":"https://commons.wikimedia.org/wiki/File:2017_Honda_Civic_Type_R_FK8_in_Championship_White,_front_right,_08-04-2024.jpg","sourceStartTime":1553.0,"sourceEndTime":1606.46}},{"id":429190,"startTime":1557.5,"endTime":1560.8,"type":"term","title":"inbound unit","url":"/glossary/inbound-unit","quote":"that one is an inbound unit. [1558.9s] So it's on the website, but it's not here yet.","canonicalId":"term:inbound-unit","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An “inbound unit” means the specific car is already on the way to the dealership (in transit), not physically on the lot yet. That matters because the dealer can still take deposits and reserve the exact vehicle before it arrives.","simplifiedExplanation":"An “inbound unit” just means the car is coming to the dealership soon, but it isn’t there yet. They can still reserve it with a deposit while it’s on the way.","sourceStartTime":1557.5,"sourceEndTime":1560.8}},{"id":429191,"startTime":1565.1,"endTime":1573.8,"type":"term","title":"deposit","url":"/glossary/deposit","quote":"for the deposit, it's just $500 refundable deposit. [1571.4s] Whenever it gets here, you can put that down to reserve it, of course,","canonicalId":"term:deposit","priority":0.7,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In a car-shopping context, a deposit is the upfront payment used to reserve a specific vehicle and lock in the dealer’s intent to sell it to you. Here, the dealer says the $500 deposit is refundable and can be applied toward the final vehicle purchase.","simplifiedExplanation":"A deposit is money you pay upfront to hold a car for you. In this case, they say it’s refundable and can be used toward the final purchase price.","sourceStartTime":1565.1,"sourceEndTime":1573.8}},{"id":429192,"startTime":1593.7,"endTime":1597.7,"type":"term","title":"total fees","url":"/glossary/total-fees","quote":"for the, of course, just the sales tax, total fees, everything included, [1597.7s] you'd be looking at $3,503 total.","canonicalId":"term:total-fees","priority":0.65,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Total fees” refers to the dealership and government charges added on top of the vehicle price—commonly documentation fees, registration-related charges, and other line items. These are why two buyers can have the same discount but still end up with different final totals.","simplifiedExplanation":"“Total fees” are extra charges added to the car price. Even if the car is discounted, fees can still make the final bill higher.","sourceStartTime":1593.7,"sourceEndTime":1597.7}},{"id":429193,"startTime":1626.9,"endTime":1629.2,"type":"term","title":"dealer ads","url":"/glossary/dealer-ads","quote":"Well, we came down $645 off the original SRP. And then of course, I mean, no dealer ads. You're just paying for your taxes and titles.","canonicalId":"term:dealer-ads","priority":0.4,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Dealer ads are add-on charges or advertised “dealer-installed” items that increase the final price beyond the base vehicle price. Saying “no dealer ads” usually means the dealer is not tacking on those extra add-ons to inflate the deal.","simplifiedExplanation":"Dealer ads are extra add-ons or fees that a dealership may add to the price. If they say there are no dealer ads, they’re claiming they won’t add those extra charges.","sourceStartTime":1626.9,"sourceEndTime":1629.2}},{"id":429194,"startTime":1631.0,"endTime":1634.8,"type":"term","title":"out of the door","url":"/glossary/out-of-the-door","quote":"It's $35,000, $13.46 out of the door. And then of course, being that it's an inbound unit, it's not here yet.","canonicalId":"term:out-of-the-door","priority":0.7,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"\"Out of the door\" (often shortened to OTD) means the total amount you pay to drive the car home, including taxes, registration, and title fees. It’s the most shopper-relevant number because it bundles the extra costs beyond the sticker price.","sourceStartTime":1631.0,"sourceEndTime":1634.8}},{"id":429195,"startTime":1738.2,"endTime":1742.4,"type":"term","title":"customer savings","url":"/glossary/customer-savings","quote":"And then we saved you. Customer savings was negative $645 and savings. And of course, the outdoor price after taxes, everything.","canonicalId":"term:customer-savings","priority":0.6,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Customer savings” is the dealership’s claimed discount amount compared to MSRP, but it can be presented in confusing ways if taxes/fees are handled separately. Here, they mention “customer savings was negative $645,” which implies the deal structure (or pricing inputs) may not be as favorable as it sounds.","simplifiedExplanation":"“Customer savings” is how much money the dealership says you’re saving versus the sticker price. If they say it’s “negative,” it usually means the numbers don’t work out in your favor the way you’d expect.","sourceStartTime":1738.2,"sourceEndTime":1742.4}},{"id":429196,"startTime":1742.4,"endTime":1747.1,"type":"term","title":"outdoor price","url":"/glossary/outdoor-price","quote":"And of course, the outdoor price after taxes, everything. And of course, no dealer accessories. It's going to be $35,013.46.","canonicalId":"term:outdoor-price","priority":0.7,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Out-the-door price” (often shortened to OTD) is the total amount you pay to drive the car home, including taxes, registration, and other fees. The dealership is using this figure to show the final cost after everything, not just the vehicle’s base price.","simplifiedExplanation":"The out-the-door price is the final total you pay, including taxes and fees. It’s the number you care about most because it’s what you’ll actually hand over at the end.","sourceStartTime":1742.4,"sourceEndTime":1747.1}},{"id":429197,"startTime":1762.5,"endTime":1764.2,"type":"term","title":"titles","url":"/glossary/titles","quote":"After taxes, titles, everything else. You'd be looking at $34,694.16.","canonicalId":"term:titles","priority":0.4,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In car deals, “titles” refers to the legal paperwork fee/process for transferring ownership to you. It’s part of the out-the-door total, so the dealership includes it when calculating the final price after taxes and other charges.","simplifiedExplanation":"“Titles” refers to the paperwork that officially puts the car in your name. It’s one of the fees that can be included in the final price.","sourceStartTime":1762.5,"sourceEndTime":1764.2}},{"id":429198,"startTime":2088.9,"endTime":2096.9,"type":"term","title":"mystery fees","url":"/glossary/mystery-fees","quote":"We got no mystery fees, just the car, the dock fee tax and registrations.","canonicalId":"term:mystery-fees","priority":0.65,"confidence":0.88,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Mystery fees” are vague or hard-to-explain charges added to the deal that aren’t clearly tied to a specific, necessary cost. Enthusiasts and shoppers often call them out because they can inflate the final price without much transparency.","simplifiedExplanation":"Mystery fees are extra charges that show up at the end of the deal and aren’t clearly explained. They can quietly raise what you pay.","sourceStartTime":2088.9,"sourceEndTime":2096.9}},{"id":429199,"startTime":2090.3,"endTime":2094.6,"type":"term","title":"registrations","url":"/glossary/registrations","quote":"We got no mystery fees, just the car, the dock fee tax and registrations.","canonicalId":"term:registrations","priority":0.5,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Registrations are the government fees and paperwork required to put the car in your name and legally drive it. They’re part of the out-the-door total, so even a “clean” MSRP deal can still include these unavoidable charges.","simplifiedExplanation":"Registrations are the government fees to get the car titled and ready to drive legally. They usually can’t be removed, but they should be itemized on the quote.","sourceStartTime":2090.3,"sourceEndTime":2094.6}},{"id":429200,"startTime":2090.3,"endTime":2094.6,"type":"term","title":"dock fee","url":"/glossary/dock-fee","quote":"We got no mystery fees, just the car, the dock fee tax and registrations.","canonicalId":"term:dock-fee","priority":0.45,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A dock fee is a charge related to moving the vehicle from the port (or dock) to the dealership. It’s a real logistics cost, but it’s often bundled into the final pricing and can be negotiated or compared across dealers.","sourceStartTime":2090.3,"sourceEndTime":2094.6}},{"id":429201,"startTime":2111.5,"endTime":2116.48,"type":"concept","title":"secret shopped","url":"/glossary/secret-shopped","quote":"So I had to discover more. I called the dealership and I secret shopped them and what you're going to learn is going to blow your mind.","canonicalId":"concept:secret-shopped","priority":0.7,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Secret shopping” means contacting a dealership as a customer (often without revealing you’re evaluating them) to see what pricing tactics, add-ons, and fees they offer in practice. It’s used to verify whether advertised pricing matches what you’d actually be offered.","simplifiedExplanation":"Secret shopping is when someone poses as a normal buyer to see what the dealership really offers. The goal is to catch differences between what’s advertised and what you’re told in person.","sourceStartTime":2111.5,"sourceEndTime":2116.48}},{"id":429202,"startTime":2151.3,"endTime":2156.0,"type":"term","title":"finance","url":"/glossary/finance","quote":"Do you know if you were trying to finance big cash release? Cash. Big cash for it?","canonicalId":"term:finance","priority":0.2,"confidence":0.55,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In car shopping, “finance” refers to arranging monthly payments through a lender rather than paying the full price upfront. The dealer may quote different out-the-door numbers depending on the financing terms.","simplifiedExplanation":"“Finance” means you pay for the car over time with monthly payments, usually through a loan. The final price can change depending on the loan terms.","sourceStartTime":2151.3,"sourceEndTime":2156.0}},{"id":429203,"startTime":2323.5,"endTime":2325.1,"type":"concept","title":"market's been weird with the war","quote":"Has it happened in the last few months?\nI don't know.\nI know the market's been weird with the war.\nOther risk you're going to find is Honda shuts down production in June,","canonicalId":"concept:market-s-been-weird-with-the-war","priority":0.55,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"This refers to supply-chain and pricing disruptions that can happen when geopolitical events affect shipping, materials, and production planning. In car retail, that kind of disruption often shows up as tighter inventory and higher prices than normal.","simplifiedExplanation":"They’re saying world events are making car supply and pricing act strangely. When fewer cars are available, dealers often can’t sell at the sticker price as easily.","sourceStartTime":2323.5,"sourceEndTime":2325.1}},{"id":429204,"startTime":2325.1,"endTime":2331.2,"type":"term","title":"Honda shuts down production in June","url":"/glossary/honda-shuts-down-production-in-june","quote":"I know the market's been weird with the war.\nOther risk you're going to find is Honda shuts down production in June,\nand they don't start ripping up production again until July.\nWe don't know when we're getting cars.","canonicalId":"term:honda-shuts-down-production-in-june","priority":0.6,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A production shutdown is when a manufacturer temporarily stops building vehicles, which reduces incoming inventory to dealerships. If Honda pauses production and then restarts later, dealers may have fewer cars available—making MSRP pricing harder to maintain.","simplifiedExplanation":"They’re saying Honda stops making cars for a bit in June. If fewer cars are being built, dealerships get less inventory, and prices can rise.","sourceStartTime":2325.1,"sourceEndTime":2331.2}},{"id":429205,"startTime":2355.8,"endTime":2359.1,"type":"place","title":"Cincinnati, Ohio","url":"/glossary/cincinnati-ohio","quote":"And then where are you guys located again?\nWe're in Cincinnati, Ohio.\nOkay, that is the way.\nCan you send me, or when will the car be there?","canonicalId":"place:cincinnati-ohio","priority":0.2,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Cincinnati, Ohio is the dealer’s location mentioned in the negotiation. Knowing the city matters because it affects logistics like shipping the car to you and sometimes the local market pricing and availability.","simplifiedExplanation":"They’re saying the dealership is in Cincinnati, Ohio. That can affect how the car gets delivered and what the local pricing looks like.","sourceStartTime":2355.8,"sourceEndTime":2359.1}},{"id":429206,"startTime":2394.7,"endTime":2400.0,"type":"term","title":"Urban Gray","url":"/glossary/urban-gray","quote":"I think it's called Urban Gray, I believe.\n[2397.4s] Okay, yeah, Urban Gray.\n[2399.0s] I might consider that color.","canonicalId":"term:urban-gray","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Urban Gray is a specific exterior paint color name used by Honda. Color names like this matter because they can affect how a car looks in different lighting and whether that exact color is readily available on dealer lots.","simplifiedExplanation":"Urban Gray is the name of a specific paint color for the car. It’s basically the car’s exterior color option, and it can affect availability.","sourceStartTime":2394.7,"sourceEndTime":2400.0}},{"id":429207,"startTime":2414.7,"endTime":2419.9,"type":"concept","title":"starts down production in June","url":"/glossary/starts-down-production-in-june","quote":"So, like I said, Honda starts down production in June.\n[2417.1s] So, the cars that we have, they will be sold.\n[2419.9s]  Okay.","canonicalId":"concept:starts-down-production-in-june","priority":0.4,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Starts down production in June” means the manufacturer is beginning production of that model/color/trim in June. That timing affects inventory—if production hasn’t started yet, dealers may have fewer cars available, which can push pricing away from MSRP.","simplifiedExplanation":"This means the factory is scheduled to start building those cars in June. If they’re not being made yet, there may be fewer cars available right now, which can affect price.","sourceStartTime":2414.7,"sourceEndTime":2419.9}}],"speakers":[{"id":"s1","name":"Delivrd","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/chevy-dude-s-civic-si-deal-debunked-by-his-own-dealership/transcript.vtt","type":"text/vtt"}],"alignmentMode":"scalar","fallbackOffset":0.0}