Compassionate Leadership: Fostering Vulnerability, Trust and Joy in the Workplace
AutoTalk With Jaz
Compassionate Leadership: Fostering Vulnerability, Trust and Joy in the Workplace AutoTalk With Jaz · Dec 18, 2024
Compassionate Leadership: Fostering Vulnerability, Trust and Joy in the Workplace
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Welcomeback,guys,toAutoTalkwithJazz.
Iamyourhost,JasmineBooker,andwearebackwithourparttwowithDr.
RobLeone.
Ifyoudidn't,ifyoumissedthefirstpart,youmissedatonofgreatinformation,butyouareabletogobackandlistentoit.
Sodefinitelydosobeforeyoumissbefore.
Beforeyoulistentothesecondone,obviously.
Nowwe'regoingtogooverthesecondframework,whichisamazing.
Andagain,Ilovebothofthemjustbecausetheyhavepicturesofcars.
Actually,oneofthemisanacronymthatspellscar.
Sothat'sthereasonwhyIlovethatoneaswell.
Butagain,sitback,relax,takenotes.
Wearegoingtohavethepicturesofbothoftheframeworksonthesocialmedia.
Thatwayyoucangettothem.
Andalsoifyouhaveanyquestionsoryoujustwanttofigureouthowtobetteryourorganization,definitelyreachouttoRobathiswebsite,whichwewilllinkdownbelow.
Sowithoutfurtherado.
AndsonowIwouldliketogototheotherone,whichis,Ibelievethe.
Sometimesmyphone,likeI'mpullingitup.
SothatwayIcanseethetrustandalignmentframework.
ThisoneIknowwetalkedalotaboutbecauseit'sactuallymoregearedtowardstheleadership,themanagerroleandwhatitisthattheyshoulddoasfarasdoingthatself,likegoingintotheirselfandsaying,okay,whatisitthatIwanttobe,IguessasamanagertomyteamandwhatisitthatIcandotohelpmakemyteamfeel
thesefourthings?
AndwhatisitthatI'mgoodatwhatI'mnotgoodattypesituation.
Soifyoucanjustkindofgoalittlebitintothatframework.
Doyouwanttoexplainwhatitlookslike?
Yes.
Soagain,I'vealreadystatedanythingthatdealswithcarsIlove.
Andsothisisactuallythedrive,thisdriveshaftsystem.
Soithasthefourtiresorthefourwheels,anditactuallyhaslikethereardifferential,thefrontdifferent,thetransfercase.
Like,itactuallyhasthedriveshaftsystem,thedriveaxlesystem.
Anditactuallytalksaboutlikehoweachwheelorhoweachaxleworkstogethertomovethecarforwardinaway.
AndIlookedatitandwaslike,youalreadyinthepreviousmodeltalkedaboutthecar.
SoIwasalreadylike,excitedbecauseIsawthatfirst.
ButwhenIsawthis,itwaslike,youcanevenusethisforyourself.
AndsoIwaslike,ohmygosh,wegotanothercar.
Andsothat'swhatIloveaboutthisone.
Terrific.
Okay,sothanksforthatintro.
Thathelpssoletmebackupalittlebit.
WhatdoIdo?
Inadditiontoteachingstudents,myworkistryingtodemystifystuffandtotakeconceptsthatarereallysquishyandtoughtodealwithandpresenttheminawaythatatleastIhaveamodeltoworkoffof.
Notamodel.
Wheredowebegin?
Right.
Allofus,like,ifwedon'thaveanyeducationorframeworkintermsofleadership.
Right.
Weknowthatoftentimespeoplegetpromotedintoleadershiproles,buttheydon'thaveanyoftheskillsorthecapabilitiestobethere.
Theymighthavebeenahighperformer,butitdoesn'tmeanhighperformanceequalsleadershipacumen.
Right.
SoIlikemodels.
That'swhatIbasemywholeprogramaroundformystudents.
That'swhatmylifeiskindoflike.
IfIcan'tfigureitout,Igotoamodelfirst.
ThenIknowhowtonavigateittomoveforward.
Right.
Sowhatwehavehere,wehavefourwheels.
Andeachwheelidentifiesaleadershipattributeoraleadershipconsideration.
Andthisisintendedforleadersandmanagerstohavehelpthembetterunderstandiftheydeploythesefourpieces,theygetthesefourwheelsmoving.
They'reprobablymorelikelytoconnectwiththeneedsandtheinterestsoftheirpeople.
Sowhatarethosefour?
Sothefirstoneisconsistency.
Whyisconsistencyimportant?
Well,whatwedo,andevenyoungandearlyoninourlife,welearntowatchpatterns,andpatternshelpuspredictandanticipatepeople'sbehavioranddecisions.
Sowhenyouhaveateam,consistencyisimportantbecausewhatitdoes,inaway,isifyou'reconsistent,itempowersyourpeopletounderstandhowyoumightreacttobothgoodnewsandbadnews.
Now,I'mnotsayingthatyou'renotcrunchyorkindofajerkifyou'recrunchyorajerk,consistentlycrunchyorajerk.
Right.
That'swhatI'mtryingtosayisthatdon'tkindofebbandflowlikenicestpieatonepointwhenthingsaregood,butthenflyoffthehandlewhenthingsarebad.
Like,trytomanagethatsothatyou'reconsistentlyatthatsameenergylineforthemostpart,generallyspeaking.
Becausewhatitdoesisithelpspeopleunderstand.
Look,Imadeamistake.
MaybeIbrokesomethingonacarthatI,youknow,itdoesthoselittleplastictabsandremovingthedashandnowitwon'tstaybackon.
Right.
YouknowwhatImean?
So,andIhavetoadmittoitbecauseitsomeone'sgoingtofigurethisout,thatwhenit'sfloppingaroundwhentheairconditionerisgoing.
Right.
SoifIfeellikemybossisgoingtochewmeoutandthrowmeunderthebusandbullymeandbelittleme,Imighttakethechancetohavingadissatisfiedcustomerandhopefullytheygetofftheshopfloor,theygetitoutofthelotandtheytakeitandtheydon'tlearnaboutituntilmonthsdowntheroadandthey'renotsurewhathappened.
Right.
Sowhatwe'reessentiallydoingiswe'relikehidingskeletonsintheclosetorsweepingthingsundertherug.
Right.
Whereasifyouknow,atleastRobhasyourbackregardlessandIletyoumakesmallmistakesandwelearnfromthem,youknow,andwetrytominimizethebigmistakes.
That'salotmoreinvitingwith,especiallywithayoungnewtechnician.
Right.
Likesomeonethat'snewthatisgoingtomakemistakes.
Right.
Weactuallynormalizeit.
Wetalkaboutitwhenwebringtheminandsay,look,I'vebeen,Iremembermakingmistakes.
Iknowyoudon'twantto,youwill.
AndI'mheretohelpandmydoorisalwaysopen,tryingtomakeitinviting.
Soconsistencyisthefirstone.
Thenextone'saccountability.
Andwhatthatmeansishelpingpeopleremainaccountable.
Sowe'veallworkedinworkenvironmentswheresomeonegetsawaywithnondesirable.
Youknow,weusedtocallitmurder.
Right.
Getawaywithmurder.
Right.
Notthebest,butthey.
Yeah,yeah,butthey'renot.
Maybethey'renot.
Maybethey'recuttingcorners.
They're.
They'redoingsomethingorcominginlateandtherestofthestaffhastopickuptheirslack.
Whateveritis,theleader'snotholdingapersonaccountableortheentireteamaccountable.
Youhavetokeepthatinmind.
Youhavetoholdeveryoneaccountablethesamethatyoujustdon'tpick.
Well,I,I'mmorecomfortabletalkingtoJasmine,soI'mgoingtoholdheraccountablemorebecauseofthat.
That'snotrighteither.
Butwhathappensiswetrainpeopleonhowtheybehavebasedonhowtheywatchusholdotherpeopleaccountable.
SoifIamnothavingdifficultconversationswithsomeoneandnotholdingthemaccountableforwhenthey'relateormakingmistakes,thentheotherstaffstartstolookatthisandgo,huh,well,Robdoesn'thaveabackbone.
MaybeI'mgoingtostarttakinglongerlunchesorcallinginsickmoreorcuttingcornersonmyjoborwhateveryouwanttocallit.
Soaccountabilityisahugefactorfororganizations.
Theotherthingisthebyproductofthis.
WhenyoudoholdpeopleAccountable.
Accountableisthatyou'remorelikelytogeneratetrust.
Andthatseemscounterintuitive.
Peoplewouldbelike,well,no,ifI'mholdingpeopleaccountable,peoplewon'ttrustme.
Well,let'sbeclear.
Ithinkweareourownbiggestcriticsandweknowwhenwe'reskirtingcorners,we'recuttingcorners.
NowIdon'tholdyouaccountable,andyouknow,youcutthecorner,andIknowyoucutthecorner.
Thaterodesyourconfidenceinme.
Iterodesyourrespectinme.
Right.
Orevenyourconfidencein.
Inyou.
Becauseit'slike,ifyou'regoingtoletmeskirtaroundthis,exactlyhowmanyotherthingsandhowmanyotherthingsareyouallowingeverybodyelsetoskirtaround?
Thatiswaymoreimportantthanmejustcominginlate.
Exactly,exactly.
Soaccountabilityandconsistencyarekeyandhuge.
Oneoftheothertires.
Connection.
Wetalkedaboutthatinmotivation.
It'sthesamethingistrueforpeopleintheworkplace.
Theyneedconnection.
Theyneedtohaveaconnectionwithasupervisor.
Doesn'thaveto,likeIsaid,doesn'thavetobesuperemotional.
ButIrecognizeyouforwhoyouare.
Right.
EarlierIsaidIneedtohandleeveryonethesameasitrelatestoaccountability.
SamemeansrelativetothepersonI'mworkingwith.
Samemeansconsistentenergyacrossallpeople.
ButhowIconnectwithyoumightbealittlebitdifferentthanhowIconnectwithFredandthatmessagingthatoccurs.
Samethingwithcheckinginonacar.
HowIcheckinwithFredwouldbedifferentthanyouwouldbedifferentthanRenee.
Right.
Soconnectionissuperimportant.
Thelastitemissafety.
Andweoftenthinkaboutthisasphysicalsafety.
Butwhatwe'vedoneiswe'vedoneareallygoodjobmonitoring,likewithosha,physicalsafety,ppe.
Right.
Stufflikethat.
WhatI'mtalkingabouthereisactuallypsychologicalsafety.
Andwhatpsychologicalsafetyis,isfeelingsafe,feelingsecure,feelinglikeyoucouldspeakupandshareadissentingopinionwithoutbeingheld.
WhatwasIgoingtosay?
Without.
Withoutbeingthrownunderthebus,without.
Being,oh,mygosh,you'regettingintroubleforit.
Orfeeling.
Yes.
Retribution.
Thatwasthewordthatwasonmytongue.
It'sbeenalongdaywithoutretribution,withoutbullying,without,youknow.
Andyou'vebeeninorganization,retaliation.
Exactly.
You'veseenpeopleinroomssay,hey,anyoneelsehavinganopinionrightnoworanideahowweshouldhandlethis?
Andnoonewantstospeakupbecausetheyknowthatthatsupervisorisgoingtolayintothemorgoingtomakefunofthemorwhatever.
AndthatisLowpsychologicalsafety.
Sowhenwepackagethosefourthingstogether,ifIcouldhaveamanager,practice,consistency,accountability,connection,andpsychologicalsafety,mypeoplearegoingtobebetteroff.
Andwhathappensisalongthedrivetrain.
Right.
That'sthemiddlesectionthere.
Wehavefourotherelements.
Weenjoymeaningfulwork,compassionandvulnerability.
Andthosearethehumanessence,thosereallyhumanaspectsofpeople.
Andthosearethethingsthatarereallygoingtomaketheworkgetdoneandgetdonewell.
ThatIwantyoutohavejoyintheworkplace.
Youcan'thavejoyifI'mnotconsistent.
I'mnotholdingpeopleaccountable.
I'mnotconnecting,andthenI'mnotcreatingpsychologicalsafety.
Right.
Youalsohaveanappreciationforvulnerability.
Ineedtobevulnerable.
Youwillbevulnerable.
Andwetendtolevelupwitheachotheraswestarttoseethat.
Andthat'swhatrelationshipsarebuiltupon,vulnerability.
ButalsotrustintheworkplaceisifIdisclose,look,I'mhavingatoughweek.
Anyoneelsehavingatoughweek?
Iknowwehada,youknow,welostpowerorwhatever,andthenwe'rebehindandwe'restrugglingtokeepup.
It'sjustbeentoughonme.
Anyoneelsefeelingprettybeatenup?
There'snothingwrongwiththat.
Andhavingthatwithyourstaffasaleader,you'reconnectingwiththem.
You'resharingthe,theemotionalloadoftheexperience.
Soit's,it's,it's.
Well,anditshowsthatbasicallyyouunderstandthattheymightbegoingthroughthesamestrugglesbecausewhatifitwashardonyouandyou'restrugglingwithittoo.
You'realsoamanager.
Thinkmanagersforgetthatthey'rehumans,too.
Andtheyalsoneedshouldersto,youknow,kindofleanonaswell.
Thatdoesn'tnecessarilymean,like,puteverythingonyouremployee'sshoulders,butyoucansharebackandforthideaslike,hey,wasthishardforanybodyelse?
BecauseIkindoffeellikeitwashardforeverybody.
Andifthat'sthecase,y'allcanhaveanopencommunicationaboutthat.
Yeah.
Itdoesn'tmeanwejustshutup,closedownshopfortheday.
Itjustmeansthatwe'resharingandwe'reconnecting.
Andyouare.
Right.
15minutemeeting,youknow.
Yeah,yeah,exactly.
Weactually,withourclients,whenwedoworkshops,wedoanemotioncheckin.
Andsothere'sthisthingcalledamoodometer,andthere'sabout100emotions.
And,youknow,farsidesarered,green,blue,yellow.
Yeah,Ithinkso.
Andwhat,whathappensisasyoumovetowardsthecenter,thecolorschange.
Butwecheckinwithpeopletoseehowthey'refeelingtoday.
Like,howareyoufeeling?
Picktwoemotionsandit's.
Youcouldbe,I'mhappyandstressed,orI'manxiousandglum.
YouknowwhatImean?
Andithelps.
Ithelpsyoureadtheroomsoyouknowhowtohandlethenextsteps.
Soifyourteamissuperstressed,maybeIneedtochangeitupandlightenthemood.
MaybeI'mgonnabringindonuts,putsomemoremusicon.
We'lljustlightentheatmosphereherebecausepeoplearedealingwithsomeheavy,heavystuff,right?
Soit'sjustawaytoconnectwithpeople.
Ialsoknowinmystaffandmypeople,myclientswill.
They'lldoacheckin,andthenifsomeone'sredandthey'reangry,it'snotagoodtimetohaveadifficultconversationwiththem.
I'mgonnaletthem.
Tomorrow,I'llcomebacktothem.
Soanyway,gettingbacktoour.
Ourmodelhere,also,don't.
Don'ttellthem,oh,youcanonlyhavetwominutestoyourself,becauseIcanprobablygonnaworsentheirmood.
Yeah,exactly.
Imean,obviouslydon'ttellthemthat.
Takeasmuchtimeasyouneedbecausetheymaynotgoback.
Yeah,exactly.
Letthemknow,like,hey,ifyoutakealittlebitmorethanfiveminutesbecauseyou'restillnotoverit,cometalktoussowecantalkthroughthissituationandactuallylistentothem.
Donotjustbelike,okay,getbacktowork.
Yeah,orwhydon'tyou.
Whydon'tyoutakeyourlunchnow?
Becauseitgiveyoumoretimejusttopullyourselftogether,youknow,something.
Orlike,oh,hey,weseeyou'reclosetoyourbreak.
Justgoonyourbreak.
Youjustgoahead.
Yeah,exactly.
Okay,sothelasttwofeaturesarecompassion,becauseIthinkwewantcompassionatepeopleinourlife.
Wewantpeopletobeempatheticandtounderstandtheydon'tnecessarilyhavehadtoliveinourshoes,butthey.
Whatwewantarepeopleto.
Toatleastacknowledgethat,hey,at.
Attheveryleast,Idon'tknowwhatyou'regoingthroughoryou'reexperiencing,butIknowthisistoughonyou,soI'mhereforyou,right?
Andgivesthemthatspace.
Andthenthelastoneismeaningfulwork.
Justlikejoy,meaningfulworkisimportantthatpeopleneedtofeellikeit'sinlinewiththeirvalue,theirgoals.
It'shelpingthemaccomplishwhattheywantinlife.
Partofworkismoney,right?
Sowecanliveandhavesomefun.
Butthat'snotallofIt.
Iwanttohavefun.
I'lltellyou,Ididn'tsharethiswithyou.
I.
IboughtaAngieandIboughta2016FordTransit,extratall,15passengervanbustypeofthing.
DuringCOVIDIguttedit.
SheandIgutteditandrebuiltitintothiscamperthathasfullelectricity,refrigerator,sink,watersystem,electricawning,allthisthing.
BecauseIloveworkingwithmyhands.
Andsothatwasmeaningfulworkforme.
Idoalotof,like,talkingandteachingstuff,whichIlove.
It'sfun,butIliketoseethefruitsofmylabor.
AndsoItook.
Itookthingsandproblemsolvingandfiguringthingsout.
Yeah,yeah.
AndIsuspectthere'salotofpeopleinyourfieldthattheyenjoyworkingwiththeirhands,so.
Solet'snottakethatawayfromthem.
Let'snoterodethatexperience.
Thatsomethingtheylovewiththestressandthedramaofbeingajerk.
Yeah,yeah.
Orlike,don'ttrytoderailpeople'sexperiencesbecauseyoufeellikeoneofthe.
Justrealquick,oneofthethingsthatIwasalwaysgettingwheneverIwasaclaimsadjusterisIwouldanswerthephonesandthepeopleIwastalkingtowouldalwayssay,oh,Yeah,Igot20yearsexperienceknowinghowtoworkonacar.
AndI'mlike,okay,well,Iknowhowtoworkonthesamecar,andIactuallyworkedforthemanufacturerandknowwhatyoudidwasincorrect,andthatdoesn'twork.
Andso,youknow,you.
Youhavetheseconversations,butthenyouturnaroundandthemanagerskindofdothesameexactthingtoyou.
Andit'sasifallthehardworkthatyoujustdid,alloftheknowledgethatyouinquiredthroughoutyourcareerdidn'tmatter.
Itdidn'tmatterthatyoutooknewwhattheyweretalkingaboutorwhattheyweredoing.
AndsoIfeellikewithmanagers,theytendtonot.
Theytendnottojuststeponyourtoes,buttheytendtojustthroweverythingthatyouknowoutofthewaybecausemaybethat'snot.
That'snotwhattheybelieveatthatpoint,orit'sahardconversationthatyou'regoingtohavetohavewiththeminaway.
Yeah,it'stough.
Right.
Becauseattheendoftheday,weareallhumanandweareall.
Weallsuccumbtodifferentstressors,pressures,behaviors,andeven.
Eventhemostawfulperson.
That'sa,That'samanifestationofsomeoftheroughthingsthatthey'reworkingthroughintheirlife.
Right.
AndsoIthinkit'simportantforUstoalwayshavealittlebitofgraceandspaceinourheartforpeople,becauseallofustakeourturnsatnotbeingthebestversionsofourselves.
And.
Andwe'rehuman.
Andit.
Yeah.
Andit'simportantthatwehaveacommunityaroundustocatchus,tohelpus,tosupportus,tomaybelendusahand,becauserightnow,Ijustcan'tdoit.
Ineedsomehelp.
Andwealsohavetounderstandthatsuckydaysareapartoflife,youknow,andalso,youknow,suckycallsorsuckyclientsor,youknow,justunderstandingthateverybody'sgoingtohaveabaddayandthenextdaycouldbegreat.
Ormaybeyouhavetowaitanothermonthbecausetherearetimeswherethatsuckydayturnsintoasuckymonth.
Butbeingokaywiththatandalsohavingagameplanforwhenyougetoutofthatsuckymomentandbeingabletohave,likeyousaid,thatcommunitytocomebackandsay,okay,listen,thismonthwassucky.
Whatarewegoingtododifferentinthenextmonthwhenyou'renotinthatsuckypositiontodowhat'sright,togetprepared,togetready,becauseyouknowyou'regoingtohaveasuckymonth.
Wealreadyseeit.
Wegotit.
Cool.
Nextmonthwe'regoingtodowell.
Yeah,don'tjustsaywe'regoingtodowell.
Whatistheplan?
Whatistheactionbehindit?
Orwhatisthegoalthatwecandoandkindofpivottodoingbetter?
Wedon't.
Wecan'tpivot.
There's.
Yeah,everybodylikesthewordpivotbutdoesn'tknowhowtopivot.
We,youknow,weknowthatpeopledowellwith.
Whetherit'sventing,therapy,counseling.
Themomentwemovesomethingoffourchest,it'sincrediblyempoweringforusinmanyinstances.
Andsoyou'reright.
Like,youcouldendthemonth.
Andanactivitywedowithstudentsandclientsiscalledstart,stop,andcontinue.
Youknow,whatisitaboutwhatwe'redoing,whetherit'sjustthislastmonthoringeneral,thatwe.
Wewantto.
Let'sstartdoing.
Dodifferently.
What'ssomethingthatwe'vebeendoingthatwewanttocontinuethat'sworkingandwhat'ssomethingthatwewanttostop?
Andweasacommunityworkthroughthoserulesandthoseconversationstodeterminewhat'sourbestviableplanforward.
And,youknow,kindofliketraditions,notalltraditionismeanttoliveforever.
Andsowemightmakeadecisionintheworkplacetotrysomethingout,anditmightJustrunaquarterandit'slike,youknowwhat?
Thisisjusttoomuchheavylifting.
Thisisnotworkingforus.
It'stimetosunsetthispieceandlet'sgoontosomethingelse.
Wedon'tneedtobetiedandlockedintoeverything.
Safetyfirst,right?
Andthenfromthere,compassion,support,vulnerability.
Thesethingswillhelp,willhelpusbebetterhumansandcommunitymembersofeachother.
Absolutely.
AndImean,that'sevenclosetowhatItoldyouaboutearlieronouroutsideofthemeeting,whichwaswhatIdo,whichisdoit,critiqueit,fixandrepeatisexactly.
Sometimesyougottofigureoutwhatisworkingandwhatisnotworking.
Whetherornotyoubumpedyourheaddoingitthehardwayorwhetherornotyoudidlistentotheadviceandnotbumpyourheadthehardwayandjustgoingandmovingforwardbecauseeverybody'sdifferentandyoudon'tknowwhatisgoingtoworkuntilyoutryit.
Untilyoudoit.
Exactly.
Sowithallofthis,whatis.
Ialwaysaskeveryguest,whatistheirbiggestpieceofadvicethatyouhave?
Forsomeonewhoiseitherstrugglingwithtryingtocometotermswithanything,orjustwiththistopicingeneral,whatisoneofyourbiggestpiecesofadvice?
Don'tstoplearning.
Beastudentoflife.
Andthatcouldincludebeingastudentofleadership.
Thatcouldbejustalifelonglearner.
Youknow,tuneintoeverypodcastyouputout,youknowwhatImean?
Likejustthere.
Therearedirectbenefitstousbeingcuriousandtheyhelpmakeusmoreselfawareorthey,ithelpsusbecomemoreselfaware.
Andcuriositybreedspatience.
Peopleneedtobecuriousandbepatientmore.
Curiosityhelpsustoconnectwithpeoplethataredifferentthanour.
Ormaybewhatthey,theymightlookdifferentthanus,butafterconnectingwiththem,youlearnthatyouhavealotincommon.
So,youknow,justthisgrowthmindsetconcept,learnermindset,becurious,don'tstoplearning.
Findsomethingtodo,evenifit'ssomethingtotallyoutofrightfield.
Itookourfamily,wegotscubadive,scubacertifiedthissummer.
SomethingIalwayswantedtodo.
OneofthethingsthatIlearnedearlyonisinordertobeagoodteamteacher,Ineededtobeagoodstudent.
AndsoeventhoughIwasteachingatauniversity,Iwasstilltakingcourses,whetherit'sattheuniversityorsomewhereelse.
Practicebeingastudent.
Sopracticewhatit'sliketobenew,unknown,learn.
Kindoflikebuildingmyvan.
Ihadnoidea.
Learnedit,workedonit,developedit,madesomemistakes,bledalittlebit.
Butyouknow,intheend.
Prettyawesomeworkproductthereintheend.
Samethingwithlife.
Beastudentoflife.
Read,listenandexplore.
Andwiththatbeingsaid,howcaneveryonefindyouiftheyhaveanyquestionsoriftheyreallywanttoworkwithyou?
Yeah,sure.
Okay,soourcompanywebsiteiswww.black,
theColorriver,thentheletterPandthentheletterM.
Soit'sessentiallyBlackRiverPerformanceManagement,butit'sBlackriverP&Mdotcom.
Yougetonthatpage,you'llhaveanopportunitytosubscribetoourmonthlynewsletterwherestufflikethiscomesout,podcastscomeout,thingslikethat.
YoureadaboutsomeoftheblogsIwrite.
Butonceyou'reonthatpage,you'llfindouremailaddressandyoujustreachouttousandyouhavequestions.
AlsoonLinkedIn,ifyou'reonLinkedInunderRoborRobert,andthelastnameisspeltlikelionLION.
SoRobLeoneonLinkedInandyoushouldbeabletofindmeandconnectwithmethere.
Andwe'llalsohavethepicturesandeverythingoftheframeworksthatwewerejusttalkingaboutbecauseagain,Ilove,love,love,lovethepictureoftheframework.
Itactuallymakesalotofsensetome.
Sowheneveryouactuallydescribedit,itactually,I'mavisuallearnerandaphysicallearner,sothatactuallyhelpedmeinsteadofjustlisteningtoit.
Sothatwasanamazing,Iguess,pictureofwhatyouweresaying.
Butyeah,thankyousomuchforbeingon.
Itwasamazing.
Andhonestly,Iprobablycan'twaittohaveyouonagain.
Idon'tknowwhatelseyou'regoingtocomeoutwith,whatelsewe'regoingtotalkabout,butI'mabsolutelygoingtohaveyouonagain.
Sothankyousomuch.
Ilovedit.
Thanks,Jasmine.
Spendtimewith.
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