Detailing Q&A: SEMA 2025 Recovery Wash w/ Sydni. Dane, Anthony & Lucas!

Hello, hello, hello and welcome back to Q&A Freakin' Thursday today is a very special

edition where we're going to be covering the SEMA events from the last week. Joining me,

I have Ms. Sidney Bray-Gwen. Hello. Happy to be back.

Happy to be back. Good to see you back. Yeah, happy to have made it back from SEMA.

Very good. We also have Dane Hennan in the ether. He is, I believe, I think he's chained

to a desk somewhere. There he is, there's Dane.

Unfortunately, I think it's set so I can't actually hear you guys, but I'm sure that'll

be worked out over the course of this. So I'm just guessing you're talking about me,

but anyway, nice to see everybody. Hello, hello, hello. I know everybody wants to hear that.

So welcome to all our Q&A viewers. We're just having a little fun putting me here in the box,

but you know, it's one way of getting me at the table without actually putting me there,

so thanks. Good, Dane. Well, thanks for joining us today. We're happy to have you. Nice. He can

hear us now. So all right, so Dane will be in the background in the comments as usual. He'll be

kicking things out to us as needed. I'm sure he'll chime in on a tangent or two when needed,

but Dane is here, so have no fear. And then over in the wash bay, we have the one and only

Lucas from Customer Service. That's me. Thanks for having me, guys. No problem, Lucas. You need to

say, hey guys, Lucas from Customer Service. Hey guys, it's Lucas from Customer Service,

and in today's Q&A, we're going to be washing this filthy Toyota Sequoia. Hey, that's great.

You should keep doing that. Thanks, man. I appreciate it. Lucas, walk me through

what your game plan is today for the detail or the wash. I'm so glad you asked, Anthony.

So first, we're going to bang out the wheels. We got some detail factory brushes and whatnot.

We got ADS tire cleaner for the tire cleaning, some magic wheel cleaner to get them filthy

wheels cleaned up. Then we're going to run through and do some optimum touch lists for

a little pre-wash, and then we got some slasher soap. I never got a chance to use this, so I'm

taking full advantage of this opportunity. Then we're going to do a little clay, so I got some

Coach Kemi clay spray. We're going to seal it up with some hydro foam. Maybe top it up with some

Amplify. Throw some Plastar on the tires for a little dressing. Then I heard some whispers that

he was having issues with his front windshield this morning coming in, so I'm going to see if

I can get that cleaned up on the inside for him. Nice. Well, Lucas, you don't have too much fun

over there with all those products. Don't tell me what a good sign. You're going to have to tone

it down a little bit. You've got a lot going on, but we're excited for you. Lucas will be in the

background, obviously working on this car, so if you have any questions, feel free to ask away

while he's using things. I do want to get his feedback on the slasher soap and see what he

thinks of the smell and everything like that. That's actually a good point, too. If anybody's

actually used their slasher soap here in the comments that picked up a mystery box, please

let us know. How was your experience? How did you like it? Would you do it again?

Sydney, let's cover some basics on housekeeping. Me and you are back from SEMA. Lucas actually was

at SEMA, too. So was Dane. Actually, everybody here in this said SEMA. Your SEMA experience,

2025, and a few sentences. What do you think? I thought it was really good. I thought that it

was definitely, there was a little bit less attendance, but I actually enjoyed it. I thought

that we had more time to talk to people. There were still great, meaningful conversations,

and I thought everything outside the traffic in Vegas was pretty good about SEMA.

What are you laughing about? Well, because I just got stuck in traffic a lot, and it was kind of

annoying. But yeah, no, I thought SEMA was great. That's always crazy. F1 starts getting set up,

right? And so the whole town gets kind of uprooted, and then everybody gets stuck somewhere. But

no, I'm glad you guys had a good event. And you ended up working a couple different booths,

as well, right? So you were at P&S, and you're also at Buff and Shine. And did you stop anywhere

else? No, just checked in other places. As far as working in wearing a shirt, I was just at those

two. What's between the two, be honest with me, what is the most fun between the two? Well,

that's not particularly fair, because I was in Buff and Shine on Friday, and there's not a lot

of fun to be had on Friday, right? I mean, you're tired. It's the public. The public day was a lot

less attended than typically. But I still had a lot of good conversations, but there was a lot

of downtime. I would say that, because what's that thing they do? The SEMA, it's not SEMA Ignites.

What's that? Is that what it's called? They do SEMA fast. Yeah, SEMA fast. And so pretty much

everybody goes out. It's so highly attended now that everyone goes out to get their spot on the

street, right? And so by two o'clock, the hall was pretty much dead. And you've already talked to

everybody in there. And so that was a little bit, we're all done at that point. But no, the Buff

and Shine booth is always super exciting and fun. So I mean, it was still fun. Good. But obviously,

I think day one and day two are always the best, because we're still fresh, right? And all of our

favorite people, you know, we get to see. So I did get to see a lot of people at SEMA, which I

really, you know, people like Dewar, you know, Steve Peer, like I just love all of them. So it was

so great to see them all. Good. I'm glad. I'm happy for you. It was a crazy week. I mean,

I know that people are probably gonna have some questions for us, right? Because a few big things

happened, right? You know, coming from the RAG company, we had the announcement of the merger

between the RAG company and Detail Factory, which is really exciting. And I'm happy to cover more

of that. People have questions about it. But I mean, it is, it's exactly what you think it is,

right? It's two companies coming together to basically provide the best of what we do, the best

of what they do, and hopefully make a bunch of really cool stuff. And we are still technically,

you know, mom and pop owned, we are still nothing's changed there. We're still the RAG company,

they're still Detail Factory. But now we're really just kind of combining forces to be able to do

bigger and better things. And I'm really excited for that. The other big thing too, Ultra H2O,

big announcement there for the RAG company. That is, well, that was probably one of my favorite

things for sure. And I was super excited to bring that to the show and see how many people

loved it and all of the awesome reactions. I told Lucas to use them today, actually. So he's using

the Lance and the gun itself. Nice. Yeah. So sorry, Dane, I'm gonna have to turn you up in

my ear a little bit because you're talking and I feel like I can't quite see you on the screen

fully. So it's like a little, you're like a little ghost on my shoulder. Okay. Glad I could be the

little devil or angel on your shoulder, whatever. You're a little bit of both, Dane. All right. So,

but no, the Ultra H2O stuff that was obviously announced and we're happy to talk about that

some more. But overall, our week was great. I love seeing everybody. So we had a RAG company

Europe in town. So we had Patrick and we had Quinten in town, which was awesome. We love hanging

out with those guys. They were the guys that brought us all the Jell-O-Ree voice, the sketchy

German, you know, lozenges. And we also had Mark Perch from Australia here. So from CarCareco,

yeah, CarCareco for Australia. And the RAG company booth, as always, it's busy. It's popping. We had

so many just amazing people, I mean, on top of influencers, car influencers. I mean,

some of the biggest guys really in the industry stop by because they want to hang out with us. They

want to see Tavaresh and they want to see the car. And so we had the McLaren P1 in our booth

from the project that Cannonball Garage had worked on. We had with the car council. And so if you're

curious on the backstory of that P1, then you can go on YouTube and you can re-watch that and see

all the magic that happened with Lynn literally like a couple weeks, right? Getting that. It's the

only one never built in the McLaren factory. That's just kind of thing. Such a, yeah, it's just a

really cool, it really was a whole, the whole situation was really cool. But outside of that,

we did have a couple of first timers, right? Lucas, it was his first time at SEMA. It was Carson's

first time at SEMA. And those both, it actually Troy's first time at SEMA as well. And they all

killed it. They absolutely just did an amazing job helping people, talking with people,

answering questions about towels and detailing. And we just had a really solid team. So I'm just

super proud of the team that we brought down and how good of a job that we did. And so,

yeah, and then our nights were full, you know, with a couple different dinners from company

dinners and whatnot. And normally what would happen is if it was me, Dane, and Levi sitting here,

we'd probably talk to you about our full week, step by step, play-by-play throughout the entire

thing. I won't do that, but I will leave it up to questions, right? And if anybody has any curiosity

about certain things, but we did, we did see Levi there, which was great. We saw a bunch of other

friends from the industry, which is awesome. And then all of our live videos we went through and,

you know, we highlight as much as we could. I want to note though, for everybody that watched the

live videos, by day three, I was dead. I was done. We learned some good lessons there this time.

What ended up happening was we shot a lot of content and we shot a lot of content for everybody,

for the distributors, for ourselves, for short form, for live stuff. And we really front-loaded

that, but we also had a previous week here at the RAG company where I also shot a lot of content.

So what ended up happening was we kind of just got wore out faster than normal. So by that Thursday

and Friday, I was like floating. I was just like, let's just, you know, get through, get finished

the week, basically. But Friday was pretty loopy and it was quite funny. I said, I don't know what

I said, actually. Who knows what I said. I think Lucas filled it for you. Lucas did fill it for

me. Lucas did fill it for me. So shout out to Lucas. Shout out to Carson also, too. But we had

some technical difficulties on some of the streaming stuff, but we made out the best we could.

So, Dane, are we ready to start? We are ready to party. So if you're ready to party, Sid and

Anthony, I'll start throwing these up on the screen. We can start things off with Dan Pfeiffer,

always a classic here. Dan popping in the chat. Sid, good afternoon. Oh, sorry, Sid, go ahead.

Yeah, absolutely. Okay, good afternoon and we're up from a warm and sunny Minnesota, USA. Happy

Friday Eve, TRC gang. Glad to see you all survived SEMA. Thank you. Yes, always. Like, you just never

know, right? Yeah. We did, which, I mean, we didn't get to talk about it, but we did get stuck in an

airport for a while, right? All of us and what was their aid of us? And we weren't sure if we were

going to get home, but we did get home at 3.30 in the morning, but we had a good time. We made the

best of it. Yeah, we were probably the loudest people in the terminal. Yeah, I'm surprised that

we didn't get kicked out. Yeah, people didn't throw anything at us, so that was nice. Dan's asking,

what was your favorite new product non-TRC from the show this year? Also, when is the specials

edition O&R going to be available? Thanks. What was your favorite product? Well, I didn't get to see

a lot, but can I answer a Buffinshine product? Is that fair? Non-TRC. Maybe this means like,

you know what, if you do a Buffinshine product, you got to do one more product, too. Okay. So I got

to give a quick plug because we had a new product release at Buffinshine, and it was the orange

edge guard. And his name is Special Agent Orange, and it's the first kind of like special edition

with a mascot type deal. So that was super fun. That went over really great. So we were handing

those out at the booth all week, and that was super fun. But then my other favorite product that I

saw, I did, well, my favorite product was actually in a back closet that we can't talk about, and

that was from Flex, but I did get to see like a preview of a Flex tool that's coming out, and that

was really cool. But then the other one I would say would probably be, I mean, the nano, the new

nano from Rupes looked like a pretty good upgrade. Really nice, yeah. Yeah, so I thought that was

pretty cool. I did hear, but I didn't get to see, I heard there was some new iron removers that came

out that had zero smell, and they were actually spraying them in the convention center, and nobody

knew that they were using iron removers. So that would be nice. Yeah, very cool. But yeah, I would

say, yeah, one that I got to see in the back room and yeah, the Rupes nano, pretty cool.

My favorite non-terricy, I really like the Rupes, the new nano, I thought was quite nice.

The magnet attachment, very cool. Yeah, I really like the way they did the, you know,

they did, honestly, a kind of pixie style attachment, but it made sense for what they kind

of needed to compete with. I also saw the same thing you saw at Flex, also very cool. Outside of

that, what, I mean, what really, man, what really grabbed my attention? Trying to think.

We win so many places, you saw so much though. I don't know, I don't know, maybe that could have

been it. There are some other, I mean, there's small stuff, but nothing like super, super major,

but I really think that everybody brought some pretty cool stuff. I personally think that we

brought some of the coolest stuff as TRC. So now to answer your question, as when is the

special edition O&R going to be available, that is going to be available soon here in the upcoming

week. So I would imagine here by the end of the month, maybe ideally even before Black Friday,

those will be available. I was going to say, as a completely unrelated product. Basically,

the bottles that were available there were the real thing, but those hadn't been basically

mass produced at this point. So right now they're mass producing them. So it will smell very holiday

like in your Renzels wash bucket. Next up. All right. I was going to say, as far as the extra

products go, that's why, so she can tell me. Basically, I was going to say those griot brushes

with the detachable heads, the whole like swap kind of thing. It's like a broom handle attachment,

but I like the novelty of it. There's some ways you could definitely make that work and it's

interesting. I don't know if it's going to be for everybody, but I like the fact that they were

at least trying something a little out there. Yeah. He's talking about the griot brushes,

how they, you know, detached and stuff. He thought those were pretty cool.

I need to be able to hear him. Yeah. Anthony's little thing is dead. No, it's not dead. It's

fully battery. I just lost Dean. It's a connection. Maybe I'll get him back. Maybe Nick's working on it.

So, all right, Breezy says ready and then I got all right. Here we go. Michael,

hello from Belgium, everybody. I made good use of the hundred euro gift card guys. PNS,

ragged riches, absolute rehab, clarity cream, ripping rags and spray bottles. Oh yeah. Very

nice. That's awesome. Very nice. Oh yeah. I guess that's true because he did win the gift card

and I'm assuming we got him hooked up with maybe TRC Europe. Yeah. Nice. Bucky VW says happy sale

my favorite people, Alex. It was great seeing you last week. I always have a great time with Alex.

I think he's very cheerful. He's definitely top three favorite Canadians. He brought gummies

and he brought all sorts of fun little treats, you know, from Canada, which is great. He did

bring a lot. He brought like a spread of Halloween candy and it was all perfectly organized. Did

you see that? Was that what you were talking about at that at Armour's house? Yeah. He had like,

you know, his suitcases came with like all this Canadian Halloween candy because it was right

after Halloween, right? Yeah. I think my favorite thing about Alex when, you know, we get to see

him online, but we've gotten to spend some time with him and he's so funny. He is very funny. Like

his one liners are like, I've never met anybody better at the one liners. He's great. He comes

up on them pretty quick, right? Yeah. Yeah. Yeah. He's so funny. He's very funny. Anyways,

Hydra detailing, say hi all. What's going on? My favorite thing about Alex was that if you're

talking, I can't hear you yet. That's okay. I'm just, I'm countering Sydney's point there about the

Halloween candy spread. When he had it all laid out on the kitchen island there and

Matt Mormon was walking up, he's like, great, nobody told me these were here. And then he started

like going through and digging through them all and trying to figure out like what all, you know,

and he's like, oh, they all, they're all weird. And it's like they're Canadian, man.

Did he eat them? He did. He totally went for it. Yeah. Cool. Anyway. Awesome. All right. Next question.

Pablo says, Hey, everyone, hand pink waving. That's nice. All right. Then I've got

it. All right. The one who shall remain nameless. So do you want to name him today?

I'm out of names. I'm named out. Yeah. All I can only smell. I can only smell iron remover.

I just want to call him Trevor today. He wants to call him Trevor today. Okay. That's the first

thing that came to mind. He's just Trevor. It's a pretty basic name. Yeah. I know. That's why

sorry. I shouldn't say like that. I thought I was going crazier than that. Yeah. Yeah.

Too funny. So he says, good afternoon. TRC family and happy Friday,

junior. That's the first time I've heard that from the cloudy south coast of Massachusetts.

I hope you all recovered from SEMA. Clearly, I don't think we've fully recovered, but we're

working on about 85% of the way there. There's a good 15% that is still left in Vegas.

I got to go get, you know, ship back to me. Totally. Good afternoon, Ron.

Ron saying good afternoon. Ron, what's going on? Happy to see you. Thanks for joining us.

Serious business. Howdy. What's going on?

Yes. Yeah. It was a quick recovery, Ron. Yeah. I didn't do a lot last weekend,

though. I didn't do a lot. What'd you end up doing? Just sat on the couch with my cats.

Really? Oh, really? Yeah. I actually never drove my car till Tuesday.

Always smokes. Yeah. No, I was done. It's funny. I got back. Done for.

You know, we got back on Friday night and on Saturday, you know, my daughter was up

first thing in the morning with me. So I was with her hanging out and I was like,

okay, so energy wise, I'm like, oh, I'm drained, but she doesn't know that. She's just like,

dad's back. Right. We're going to have a lot of fun. I'm like, oh my gosh. I'm like,

little girl, you have no idea what I just, I just, you know, I just got back from a,

that was a whole thing. But I ended up playing with her and then I ended up actually doing

lawn, the lawns and some yard work and getting things ready to go because we lost pretty much

all the leaves while we were gone. Yeah. Yeah. Yeah. I am lucky that I have teenagers,

so nobody needed me until three p.m. on Saturday. So I was pretty good. It was pretty good.

But the cats needed me for sure. All right. Here, Dane coming in hot back to Anthony's

ear. Can you hear him now? We'll get in there. Can you hear me? I got you. You can hear me.

All right. Back in my ear, Dane. Thanks for, thanks for being in there. Oh, you bet. No

problem. It is fairly spacious in here. All right. Eddington 1000. Good afternoon and happy

Friday Eve. Let the fun begin. I agree. Yes. And then, you know, Trevor here also saying good

after, oh, wait a second. We already did that one. What am I talking about? Boom. There we go.

It's about freaking time. We get Lucas in the wash bay. Yes. I know. Lucas from customer service.

We have to, well, basically we have to steal him away from servicing all those customers and

he does it so well that it's hard to do. Yeah. I mean, they don't want to let him go.

Yeah. Got to put the phones on hold the whole thing. Yep. Next up here.

Hydra says your voice was still 100% until the end of SEMA Anthony. German drop helped you out.

German dope. Yes, it did help me out great. I don't know. It was German drop, not German.

That definitely says dope. It does, but that's not what it was. Yeah, it wasn't dope. To be clear.

It was the jewellery voice and I was popping those probably maybe more than I should. I did

ask some Germans if there's a limit. They said not really, but typically you only need a couple

throughout the day. Okay. I just, I got through. That's all that mattered. And yeah, I love those

things. I think this is the first year that I didn't lose my voice. Really? Yeah. Yeah. It's

not so much the show that gets you. Yeah. It's the after hour events because what you're usually at

like a bar or at a restaurant and you're yelling to talk to people, right? Yeah. And when you're

doing that every single night for four hours, yeah, that's what happens is it was your voice.

I played it pretty chill during the night this year. Yeah, I did. We, me and Josh Brodle,

we had bunked up. We were back in the hotel by

10 o'clock each night. Yeah. I mean, we were really out later than that. Yeah. And we were

usually in bed pretty soon. And then we got up every single morning and went to the gym.

Wow. Good for you. I definitely didn't do that. I was in bed pretty early most nights by like

midnight. Yeah. But the, what was it, Thursday? Was that the night we went to the armor house?

Yeah. Yeah, I didn't get home till like two something that night. Yeah. No, it was,

that was, that was, that was actually might have been the latest we had been out, to be honest.

Yeah, but you went home several hours before I did. You missed all the fun.

Yeah. Next up here.

I've got Wolfsburg here with a good question. What drove TRC to develop a spray gun and a

detail factory partnership? Now to be clear, detail factory thing is in fact a merger. It

allows us access to their ability to do like 3D printing plastics, all that kind of stuff.

It gives us more, you know, flexibility on that front.

Yes. So, what drove us to develop a spray gun? I'm assuming you're talking about the,

the literature H2O stuff. Yes. I think what drove us to do that was,

well, we had a lot of success with the air stuff. I mean, the air tools, a lot of people

really like the air tools. And we had kind of, you know, a couple of years ago had talked about,

you know, what if we got into, you know, H2O tools, right? What if we got into water tools,

right? And the name was kind of created right there on the spot. You know, it would be called

Ultra H2O and made sense. And then from there, I just, I started drawing stuff. And that's basically

the drawings or what eventually turned it into reality. And it wasn't necessarily like, hey,

we have to make this or we should make it just because we can. To be honest, we actually weren't

very capable of making that at the time due to just what we had available to us and resources.

That was actually like a really like, it was a long shot for us, believe it or not. You would

think that that would be just due to who we know or people that were surrounded by maybe that would

be easier. But it wasn't because we wanted to do everything from scratch and because we want to

do everything from scratch. You don't really want to utilize existing resources because then you

have influence by certain people or maybe there could be shortcuts that could be made because

maybe this might be easier to do since we've already done something similar, things like that.

This was kind of one of those, well, we didn't really want an influence by anybody else.

We just want to do it ourselves. And that's exactly how it came about. And so everything that

we did was just due to our, you know, what we wanted to do and what we wanted to see.

Now the Del Factory partnership, yeah, again, like Dean said, that is a merger that I mean,

that is companies really kind of coming together to be one bigger company, I guess you could say,

but we are still separate in the fact that we're keeping our names and the brands separated.

But now this opens up some more ability to do more stuff. Now I will say that if we would have

had the Detail Factory partnership while the H2O stuff was going on, this would have been

very, very helpful. But actually the H2O stuff was started way beyond and way before

ever jumping in with a Detail Factory stuff. That's when H2.0 comes out. Yeah.

Dean, you're so funny. Now I, yeah, we gotta, yeah, know this. I think people are really gonna

like what they see, Dean. Bonnet, T-boned, bon, bon, what does that say? Bonnet Todd?

T-boned Todd. T-boned Todd. T-boned Todd. It makes sense when you see it on YouTube. There's lower

case and upper case. It says T-boned Todd. Gotcha. Don't read too far. T-boned. No, there's no D. No,

not, okay, gotcha. Yeah. Okay. Hey guys, when are the new liquidators dropping? Those colors are

top notch. I would expect those colors here in the next few weeks. We're trying to shoot for,

by the end of the month. So they are coming though. All three colorways will be coming.

I definitely want to shout them out because I think colors on camera, they don't really do

them justice. Seeing it in person, you can really pick up on the distinct like kind of,

I kept describing it like metal flake in paint. Like it just kind of comes through when the light

hits it just right. It's super cool. Yeah. That's what I would have said too. I noticed from all

the footage from SEMA that, you know, every time I would see the towels come up on camera, I was

like, that's not what they look like. Like they're really cool looking in person. In person, they

really are. Yeah, they look really cool. But yeah, the camera for some reason blends all the colors

together, but they're really cool. It takes a little bit of a machine of it. Yeah, just like a lower

quality like phone camera. Yeah, they're really cool. I will. All right. Then we got Anna saying

a swag van. Cool. Much less. Very cool. Then Hydra here saying it's almost time to switch from

ads for Halloween to Coach M8GSF Christmas. Yeah, we're getting there. We're getting there.

And then I've got Gav details with the question. I'll throw this at Sydney.

Any info on the buff and shine and familiar looking blue wool pad? So I think you're probably

talking about the blue and white blend, unless you're talking about the purple one. We do have a

new purple wool pad. And I mean, it's just a dyed purple. You know, it's pretty similar to the dyed

yellow. It's just a little bit different, you know, construction, but I really love the purple wool

pad. And then there is a new blue and white wool blend, which I've been enjoying as well.

All right. Then I've got Stealth GR4. Anthony, go ahead and take it away. Slasher.

So my experience with slasher is weird. It doesn't give the foam I see in any video on

the standard shampoo plus I've used distilled non distilled water and the results are the same.

Water consistency. That's very interesting. Yeah. But how much soap is he using? That's a question.

Yeah, that is interesting. Are you deleting it the same? I wanted to see if Lucas did, Lucas,

did you end up using the slasher soap? I think he did. I think it's in the bucket and it's really,

it looks really foamy in the bucket. Yeah, I don't know if he foamed with it on that or if he had

foamed with something with touchless from optimum. So Stealth GR, what I would probably do is take

it with your foam cannon, check your filter, check your stainless filter, make sure it's not clogged

or anything. We have been using it here and the foam is great. The foam is exactly the

same as it is with shampoo plus. We haven't seen any changes there. So I would maybe go back to

back with shampoo plus and see back to the original and see if there's any major difference.

I'm not sure. The formula is exactly the same. The only thing that's changed is the scent and color

and it's the same, what's it called, the same, I would say the same volume of the actual scent

in color. So nothing's really changed from the original. But I am curious to know more.

Next up, Dane. Then I wanted to point out that if you've been watching, Lucas has been running

that water for a long time now. He's actually using the trigger lock feature on the H2O handle.

I wanted to shout that out. Oh, cool. Oh, that's nice.

Smooth. Super smooth. Easy peasy. Yeah, it's super smooth. All right. This next question

got the commenters all riled up. I'm going to throw it out here, but take it in which the

spirit in which it's intended because this person is a new detailer. They genuinely don't know and

they're asking a real question. So, okay. Boom. Throwing it out there. Why don't you guys carry

more brands like Thor? Gotcha. That's a good question. So why don't we, so how many approach

that is just how can we don't carry more brands, right? That's, I think that's what I'm going to,

I think that's what I'm going to address. Oh, that's slasher soap right there. That, that,

that, um, yeah, looks good. That Lucas is using right out right there. Let's put it on a pretty

nothing special. What's just the solution to you? Yeah. Um, okay. So to answer the question of just

why don't we carry more brands, right? So I'll try to do this without overly explaining it. I mean,

I'll explain it, but I'm not going to like go into excruciating detail as maybe I would sometimes.

So when we started the RAG company, we started, um, getting more and more into the online space

and retail space and diving deeper into the detailing community. There was a couple things

that we identified. It's that as the RAG company, we know that we are a towel company at our core.

This is what we do. We do towels and we do towels arguably, you know, the best. Um, at least we

think so. So when it came to finding chemicals that best paired with our towels, right, that was a

process that really we wanted to, we wanted to delicately jump into because finding chemicals,

jumping into the chemical realm, there's so many different options out there, but it's what, you

know, it's what companies do we want to work with? What companies do we fill our towels or

our products work best with? And, you know, early on, right? Optimum was definitely a company that

we had some really good synergy with. And then the product was the very first product we ever

carried. Yeah, totally. And then we liked it and used it. That's where our connection started.

Good, Dane. And then following that, that was silly, but surely it was PNS, right? And, uh,

PNS, the same thing, right? You know, we found just a great company with great people behind it.

And we go, Hey, this makes sense for us to do. Well, for us, jumping into the chemical, you

know, chemical realm of detailing, right? Now that basically opened the door to, well, now that

we're doing this and we're shipping these things and we're utilizing these things and we're making

more content about it. You know, how can we do it differently than somebody that is just distributing

chemicals, right? And that's really the biggest thing is, right? How can the RAG company be different

as an educator and as a leader in the industry rather than just a distributor? Because what

happened on is early on, we learned a lot of lessons from people that were already already

existed in the industry for a long period of time. And these were people that had

bounced around from different distributors or they bounced around from different jobs within

the industry. And these people were in fact people who worked for companies like AutoGeek,

right? And AutoGeek, everybody knows was one of the biggest distributors of detailing products

in the world. I mean, AutoGeek had hundreds and hundreds of brands that they carried.

So many in fact that, you know, it's, I mean, it was kind of overwhelming, right? Well,

when you start carrying that many brands, your value proposition to those brands drops

dramatically. The value that you offer a brand as a distributor could be as simple as we just

sell your stuff or it could be as, you know, as amazing as we sell your stuff, but we also

educate on it and we use it ourselves and we can talk about this, you know, freely and confidently,

right? So what happens is the people that had worked at AutoGeek, we learned a lot of lessons

from them saying, Hey, there's so many brands, right? And these are people that were that were

at the face of the camera, right? There's so many brands that we have a hard time even guiding people

towards the right thing, right? We have so many different products that do the same thing that

we have a hard time guiding people towards the right thing. And eventually what happens is it

just becomes a very transactional deal, right? As a brand and as a distributor, it's, Hey,

we're low on stock, replace our stock. Hey, we're doing this, replace this. Hey, we're running out

of this, replace this. Well, you know, people like brands like AutoGeek, right? Or companies like

AutoGeek had to completely redefine how their business structure was because of how overwhelming

it was to carry that many brands and really offer that little value to those brands. So

what ends up happening is, and I'm not saying that AutoGeek is still doing it incorrectly

or whatever. I know they've revamped and changed a lot of things, but they're still an amazing

company with some great people behind it. But there was just a lot of lessons that we learned

from them, right? And so what it was for us is how does the red company do it different by educating

and building up a solid relationship with these brands to where we know the chemists, to where we

know the marketers, to where we know who's, who's bottling it, whereas where it's being bottled,

we know the SDS sheets, we know things like that, because that right there is now establishing

longevity in the industry. That's what it is. It's longevity. And it's basically, it's allowing us

to be able to continue to educate and slowly but surely grow and build with the brands that we believe

in and not just chase what's the latest and greatest and not just chase money or anything

like that. Because the thing is, is if you're in this for the long run, those things will come

and they, and they will come eventually, but you have to be passionate about what you do

for long enough to give a crap to get to that point. And so I think what makes the red company

different is the fact that we don't carry every brand under the sun. We could absolutely do that,

but we choose not to because we like to be able to find differentiating factors

in ways that we can educate and entertain and help you guys the best way we can. And again,

we're not trying to pigeonhole us. We're trying to, we're trying to be true and be honest to

everybody because I mean, I can tell you every single week that this is the best new thing or

this is the best new thing or this is the best new thing, but I'd be lying to you. I'd be lying

to myself and at the end of the day, I would probably lose more sleep and I would probably

have a few more gray hairs. The way that we do it is the most honest and passionate way that we can

while still being a business and that is what's extremely important to us. So that's a very long

winded way of saying, why don't we carry more brands that we, for every reason I just explained

and I hope that makes sense. And to add to that, did you mention at all like our testing process?

I mean, there's actually extensive testing that goes into these things and we actually have

spreadsheets, multiple detailers across lots of different environments. You guys know very well,

but also it's a matter to what Anthony was saying here. You can see like the hot new brand

pop up and it's there. It's, oh, it's big. It's being plastered everywhere for like a month or two

and then six to eight months down the road, you notice, hey, it's not on their website anymore.

What happened? And everybody's very quiet about it. It seems to happen often enough.

So all I would say is just, you know, use your best judgment, do your own research,

figure that stuff out, but you know, just one thing to know is, you know, asking questions like

this is absolutely a great way to do that. So I really appreciate the question, Imran.

So one thing to, I guess one thing to note is, you know, no matter where you buy your

detailing products from, I don't, I don't, wherever you choose to buy detailing products,

whether it's a distributor, whether it's a local shop, whether it's a, you know,

you know, brick and mortar situation, whatever, however you like to buy, even if it's on Amazon,

right? Just know that when, oh man, when you have a, when you have a distributor or somebody

like that pushing as much as they possibly can, as fast as they can, regardless of who it actually is,

at some point, their value prop to their, their, their people, their partners, right?

Their, their, their chemical, their, their lines of chemicals. Eventually what will happen is

it will start to get confusing and they will start being, there will start to be,

it'll start to get really messy and it will be visually messy for everybody and visually

confusing for everybody. And at that point, that's when you start to see brand partners

usually back away from a distributor or somebody, you know, in that position because they go,

hey, I don't want to dilute my brand by being with maybe X, Y or Z. So they will back away

to protect themselves as they should. And it's just so they don't get lost in the mix, right?

And because everybody's out here trying to be successful, everybody's out here trying to succeed,

but you know, you, you got to do it in a way and you have to be, you have to,

I don't want to say the right way, you have to learn from your experiences, but you also need to

probably learn from other people as well. And, and that's what we try to do the most we could

early on. And I think that that's how we are, where we are today. Yeah. In the company's 26 now

going on to our 27th year next year, I mean, we've been doing this for a very long time,

as far as the microfiber is concerned, the chemicals weren't even brought into the equation for us

until about 2015, 2014 ish. So you're looking at just a little over a decade worth of time with

chemicals and stuff. We're slow to adopt things, but it is a very thoughtful process the way these

things happen. And I will say, nobody, nobody here is, you know, saying we're the greatest,

the only the best, because the fact of the matter is while we are selective in the brands we carry,

sure, there have been times where we brought something on and we really were excited about it,

we wanted to show it to people and it just didn't catch on in the way we thought it might.

But we also do that way less often than a lot of other places. So it's not to say it's perfect,

but it is something to consider each time when something is just brought out with like a whole

lot of hubbub and then it just vanishes seconds later, you know, we try and be more, more for

the long term, the long haul and just thoughtful about it. And you can ask, you know, the people,

the companies we distribute for, they would say like, we give them the time of day, we really

care. So that's important. Yeah. Anyway, moving on. Next question. I've got a question here from

Hydra. What is SEMA Fest? Cars drifting, drag racing, tuner shows? Kind of everything. Yeah,

clearly auction. Yeah. Well, it's all of it. It's all of that. I mean, it's everything in

a very, very concentrated dose. Yeah. And the most unfortunate part of SEMA Fest is right when

SEMA's over and all of our booths are put away, they're doing their parade out and you can't get

anywhere. Yeah. True. But yeah. Yeah, you got to try to get, go the other way, away from the parade

if you want to get out of that convention center. Yeah. Next up. All right. Looking here and I've

got a ton of questions. I just had to go back a couple of pages because it was kind of a new deal

here. People, okay, people were responding to his comment, but I wanted to get his follow-up. So

this was his honest follow-up. He was just saying, really, I'm new to detailing and I know the rag

company and the house of rags are big, but just saw more options on Thor. And yeah, you're going to

see more options there because they kind of thrown a lot at the wall. So you see what's on the wall.

All right. Next up, I've got Jose here. Oh, no. Oh, can we watch the SEMA Lives? Matt also,

you can, oh, you know what? People were asking what Matt, you know, Matt Mormon of the Zest Garage

thought of the Lance, the pressure washer gun, all that stuff. So Anthony, you can weigh a little

bit on that one. Yeah. I think he likes them. I think he thinks they're pretty cool. He has to

put on the persona, obviously, but I mean, I think that when we told him initially that we were doing

this, he's like, what the heck? He's like, Anthony, I should be the one doing, you know, why are you

doing this? And I'm like, well, because I think I know what I like and I think I could do this. And

so it was just kind of funny. But he was supportive of everything he did. He did say that, you know,

maybe at some point, maybe that could exist in their space, right? But, you know, he's really

picky. But when I told him it wasn't handmade in Italy and whittled by an Italian man, he was a

little discouraged. And I understand. But I kind of told him, hey, we, we are trying to, you know,

make something that is premium and affordable. And it may not scratch his itch that he's looking to

scratch. But I think that he still respected it. I think he still loved the looks and a lot of the

features of everything. All right, then I've got next up. Wait, what's this question for? Oh,

it's a good question for Sydney, if you can weigh in from Michael DeBlau, wondering

the difference between frostbite and built-hambers touchless.

So I'm not like too up on the touchless technology as far as like where it falls on the pH scale.

But frostbite is just slightly above neutral. So it's going to have a little bit extra cleaning

ability. But I would venture to say it does not have as much as touchless, correct? Correct.

Touchless is going to be a stronger cleaner. Yeah. Yeah. So frostbite is probably on the

scale where you could use it every wash if you wanted to. Whereas touchless, you're probably

not going to want to use it every wash. And so, you know, for, for more. You could see you could

use touchless every wash, but your panel impact ratio, your dilution would have to be would matter

significantly. And the reason for that is that you probably would get some trim staining at some

point. Yeah. Yeah. All right. Next up. I'm digging through all the extremely back and

forth commentary here, but let's see. Well, feel free. I mean, if there's anything relevant that

you will fill some time, you know, feel free to throw it up. It was, it was relevant to the

conversation we just went on very long about. We'll put it that way. Well, hopefully, hopefully

it's positive things. No, it's good. It's people going back and forth, but just a lot of talk about

marketing and stuff. So I know we already kind of went over that. I wanted to touch on, let's see,

juice free. You started a fight with Topstar. What on earth? Okay. And then we got people talking

about drinking the Kool-Aid. Yeah, back and forth. Okay, let's go to Neil here. Simply saying,

Happy Thursday, TRC. Some great reveals at SEMA. Griot's new brushes look great. Also excited

about your new pressure washer gun, et cetera. Thank you, Neil. Then I've got Stilt with a question

for y'all. What was your favorite vehicle that was in Battle of the Builds? I personally love

the C-10 that was in 3D's booth. Honestly, I'm so detached from what went on with that old

analysis here. I literally only saw the C-10 in the penis booth because I was there with it all

week, which I mean, I don't know how it rates to everything else, but that was a pretty cool

truck. It was really, really cool. But other than that, I did not get out, which we did have several

friends like other companies in the industry that did not have boosts this year, and they got to be

on foot. And I can't lie and say that I wasn't significantly jealous of them. And they were

all like, you'd run into them and they'd be like, oh, my eyes are so great. Like, you know, they're

walking around, talking to everybody, doing their own thing, going to lunch when they felt like...

It was very relaxed. Oh, yeah. Yeah. So I did, in my SEMA wrap up at PNS, I said, you know what,

everybody that works the booth needs to have at least a half a day where they're just on foot on

their own. Yeah. Well, the problem is, even if you get half a day, you're half a day sandwiched

in a busy week, it's better than nothing at all. You really need like a day, like two days.

Well, but I don't necessarily, like for me personally, I don't necessarily need to go to any

other hall. I just wish that I got to do our hall. Yeah, do our hall. Because honestly, like I did

run by other booths, but I didn't like stop to look at them, you know, or enjoy them. I'd like to be

out of TRC swag. I mean, not that I don't want to represent. I would just like to look at your

normal person and just go and talk and have fun. That would be nice. I was really jealous of our

friends that didn't have boosts this year. When we walk into a place with our, you know, our nice

white TRC shirts on, everybody goes, Oh, you know, red companies here, are you here to talk to us?

Yeah. Oh, I just want to, I just want to look at your wallet. I just want to like smell this stuff

over here on the wall if I can. And they're like, Oh, sure. Well, please let us know if you have

any questions. No, I just write this is my own personal. I just want to smell that if that's,

you know, that's cool. Yeah. So it's kind of fun. Yeah. Yeah. Yeah. I'm not sure stealth next up.

All right. Corral's garage in Sydney. If you could weigh in a bit more about the Buffinshine

polishing pad, let's see here more. Yeah. So the special agent orange that kind of came from,

you know, we had the orange Euro tech. And it was a, it was still considered a polishing pad. It

kind of fell between, I would say it fell between the yellow and the blue. So the new orange is

just a new orange that rich umbrella, the owner of Buffinshine was able to source and it has a lot

more elasticity. So it holds up a lot more. The previous orange would tend to heat up quite a bit

and it'd like, you know, sometimes mushroom if people used it too long, it was a great pad. But

what we noticed is that it was really great for the first couple passes and then it would really,

you know, it, it would become softer. And so this new orange just has a lot more,

you know, oomph to it. It does have a little bit more cut. I would still place it between

the yellow and the blue, but it was a little bit more flexible. So, you know, when you're just

trying to do a one step enhancement, the blue pad is awesome, but it's a little bit more stiff,

you know, this, I love to use the blue and the maroon, but they're stiffer. So when you want to

just, you know, literally be buzzing paint enhancing a car, the orange one is absolutely amazing.

It's leaps and bounds, you know, awesome compared to the other orange. And I loved the other

orange. There's nothing wrong with it. I would just put that more as a polishing pad. And this

is more of a, you know, it's got some cut to it too. So, and it is only right now available in

the edge guard. And so the edge guard line when it was made two years ago was those specific pads.

There hasn't been any added to it. So this was kind of a fun ad that we could, you know, go crazy

with the marketing. And we've been testing it. Tony and I had been testing it for several months

and we were like, oh yeah, we need to make this a thing. It's definitely become, for me,

I'm either maroon or the new orange. Love it. All right. Excellent. And then I've got

Nathan Godnez here saying, is there a specific way I should be washing my TRC interior scrub pads?

Thanks. Throw in the washer. Yeah. I just throw them in with my towels. Wash your washer and dryer.

They're microfiber. Easy peasy. Moving along here, we've got Hanzo saying, hello everyone. Got my

mystery box on Monday. Looking forward to try out everything. How's the weather there? Hope

everyone is enjoying their weekend. Nice. Congrats, man. Well, there's great actually. Weirdly enough,

it's actually not bad. Because we were saying in the airport, we were saying that it feels like

every time we go to see them, it's kind of nice when we leave. And then generally speaking, when

we come back, we come back to either snow or it's horrible freezing. And it was cold the night that

we came back because we got back at 3.30 in the morning. We're not usually up at that time.

But this week has been really warm. It's been pretty warm. Today is still warm, but it's kind

of cloudy, but it doesn't feel like winter yet. So we've gotten a little extra week of fall.

Agreed. All right. Be very afraid of our next commenter because it is none other than G Davis.

Oh, no. Here's a helpful tip for Anthony. In the flesh. To prep for a better SEMA performance,

2026. I'd suggest a few weekends interviewing folks at local farmers markets or perhaps attending

a Y slash family swap event to boost stamina and fortitude. How kind. Thank you for that wonderful

Thank you, G. Those are all very helpful things that I will try to incorporate maybe next year.

Definitely. Careful. My apples are pokey. All right. Nathan Godin as

SPG. Can you go over your winter rinseless wash method? I recently picked up some absolute and

I'm excited to use it. Yeah. So my method now consists of because I've become quite lazy since I

got to try out the keg sprayers. So while I love a good IK sprayer, I still use the foamers,

but now I have like pressure washer hose hooked up to a keg sprayer full of absolute.

That's like the best thing ever. So I still, which I will start off with my customers. Most

of them I do ask them to run their car through the car wash first. I still do that. So that

does absolutely help the fact that I do rinseless. But otherwise you could still, you know, use a

pressure washer if you needed to. Or if my car's ever gotten muddy and I can't do it at my house,

I'll go to the, you know, the pay and spray, whatever you call those things and rinse it out

first and then go on with the rinseless. But otherwise I pre spray with my keg sprayer or

you could use an IK 12 as well full of rinseless and just get, you know, all of the polymers,

you know, and getting the dirt lifted off the surface and ready to wash. And then I just kind

of wash normal. So sometimes in the winter I do end up with more dirt and snow and stuff like that

on my floor. But otherwise I just, I'm probably more heavy on the pre spray for sure. But my

customers I do, if they're dirty and have a lot of snow pack and all of that, I do ask them to

run it through the car wash first. But that's just me. Cool. Very good. Excellent. All right,

Anthony, you got stealth here. I should be the only Trevor here. I'll fight for it. There you go.

Okay. Them's literally some fighting words. Yeah, Aaron. You get Aaron. Happy Thursday,

TRC crew. Is there any new towels that couldn't be released by SEMA that will be released by TRCMA?

Maybe? Maybe? Yeah. I mean, there could be. Well, I gotta leave some stuff a secret. Yeah.

It's not really a secret because we told people at the show, anybody who asked about the H2O line,

you will probably be able to get your hands on it around the time TRCMA comes around.

That's the goal here. All right. Looks like Lucas is doing a great job hitting up the top panels on

the van there, the part that tends to be a little less love. Then Juice Free screaming TRC. Chet told

me they want a bucket and the whole Robocop theme of the H2O line. So he likes the color scheme of

the H2O line, but he wants it introduced to a bucket, perhaps a stickers or literal bucket,

just like top down bucket design. Definitely. So he needs to come up with a new bucket,

apparently. Totally. Yeah. We can do that. We actually realized that we're not, we,

we have the PF 22 on the table there. We do have the Ultra H2O foam cannon as well. And

I don't know, we think we maybe just, we brought everything back from SEMA and we,

we, so funny enough, we actually had to bring everything back in our hands because we didn't

want to put it in the crate because we were like, we don't know when we're getting the crate back.

And we wanted to bring back some of those, some of the, some of what we brought there to the show.

So we actually actually like bring it back. So everybody had like things in their backpacks and

whatnot. We're still kind of getting established, but we have the gun out there and so, but yeah,

Lucas has got that. And that thing's just so freaking awesome, man. I'm obsessed with that thing.

Yeah. It's been great. Next up. All right. Next up, I've got

molasses. What's he saying, Anthony? One of the things that shocked me was the sheer number

of companies coming out of nowhere with entire lines of detailing products. Everyone thinks

they need their name on shampoo and tire cleaner. Yeah. It's, it's kind of a weird, weird time right

now. Yeah. And detailing for that. All right. Moving along a page or two. Okay. We've got juice

throwing out into the chat. Press one if you want a RoboCop H2O bucket and a bunch of people hit one.

So, you know how it is. It's just a little crazy. Oh, and there's J Balinski popping in saying,

hello, my friends. Joey, what's going on? You were very missed, my friend. Yes.

Jose with a comment, armor detail supply is starting their own blending company. If that

happens, I'm a start shampoo minus. That's funny. Yeah. I can actually, I don't know if I can,

I don't know if I can speak on this, but I will say they are not starting a blending company.

I found that out. I had to ask myself and it is they are not, they are not starting a blending

company. I think they were wanting to future proof some names on Instagram. And I think that

some people saw that and they're like, they're doing it. They're making a company. I don't,

I wouldn't think too far into it. Yeah. It's kind of like when big car companies will patent a name

that like kind of ran out or trademark a name that ran out a long time ago and people are like,

they're making this car. And it's like, well, hold on. They're just protecting the name. It

doesn't mean they're going to do anything with it yet. I mean, you should see, you should see

all the different names that Dane has tried to protect, you know, is things like bark and purr

one, two, bark and purr triple threat, bark and purr, the return of, you know, Curly. I don't know.

There's everything, the sequels of different videos shot at the bark and purr, which I don't

know how we got away with it in the first place. Yeah. What? Okay. So this is like responding

to juice free saying something about, oh, if it's a clear bucket for sure. I just wanted to take

this moment to talk about those clear buckets because I swear every other question about the

clean screen really during the show had to do with those clear buckets. Do like food grade buckets.

Yeah. You can actually go to a restaurant supply store and usually find them. Pick them up. They

are, while they can be somewhat chemical resistant to a certain degree, just keep in mind that they

scratch really easily. And they get more real. Yeah. And they do, I mean, they get dirty too,

right? So they look really great for what we use them on a camera, but I have one at home. And I

mean, once you start using it, you use it to wash wheels and it's going to be smoked. The plastic

will actually start to begin to get a little dingy. So it looks really good when they're new.

A pair of headlights that just starts to go and then at a certain point it's like time to replace

it. It's like, you kind of set yourself up for this. Yeah. And they're not cheap bucket,

right? They're not cheap. Really expensive. They're like 50 bucks a piece, right? 40 bucks a piece.

Yeah. No, they're super expensive and they look pretty when they're new, but you have to keep

them perfectly clean. You know, once they've kind of gotten milky from chemicals and stuff,

they're not so pretty. So yeah. So just a heads up. There's better ways to use your money. Yeah.

Just use it for filming. Good evening from the UK TRC. This is Johnny Shield. Welcome. Thanks,

guys. Jay Bielanski wondering, can we get some refresh bucket labels when each tool line drops?

I think that's a reasonable way. I didn't realize this was such a thing. They want the

fresh bucket labels. Bucket labels. Yeah. Sweet. And then juice quickly corrects them. No,

no, no, no. Let's think bigger. Get a whole new bucket. Guys, shipping buckets, I'm just going

to be honest, sucks. It's don't recommend it because you're shipping air. Like unless you have

things in the bucket when you ship it, you're just paying way more shipping because of the

dimensions of the thing. Unless you can like flat pack a bucket and have it not leak.

Find a way to do that. You've probably made yourself a crazy amount of labels are doable.

Labels are very doable. They probably have some probably have a refresh at some point.

Yeah. Next up. All right. So next up, I've got BreezeMW just noticed that Lucas is using the

new Ultra H2O gun. He is actually using the new Ultra H2O gun right now. He's actually using it

with the Quick Disconnects and he's actually utilizing the nozzle holder and everything

like that. Nausea on the lance. Nausea on the lance. Yeah. Nausea holder.

You could show somebody, you could clip that foam can into that nozzle holder.

Did you see me not pull that collar back and how sick that was?

Just show them. So that grommet, well, I should say the nozzle holder is not meant to hold a

foam cannon, but if you really wanted to get crazy with it, you could just do it like that,

right? If you do this, you're crazy, but you could do it. We joke around that you could take

the lance and you can put the lance inside and you could create like a full on handle.

It's hilarious. It's Frankenstein's creation of just awful, you know, pressure washer.

I think Lucas is actually going to show you. Look at this. It's actually hilarious.

He's actually going to do it. So if he takes it all, he'll put it in there.

Take the lance. Go sideways with the lance. So imagine your guy that likes to have one of those

like HD handles or whatever on their polisher. Oh my gosh.

That's for like aggressive rinsing, you know what I mean? That's when you've had a day.

That's when you're hanging out of the side of a helicopter and you've got to make sure you hit

that spray just right. To the chopper. Get to the chopper. All right. We got sheep star checking

in. Of course, he had to make it known. So thanks. And then I've got a sheep saying he's drinking

beer between details. Okay. Detail factory merger seems like a super good fit, says molasses.

Then I've got, okay, we saw this come up many times during the course of the show when people

found out and like, oh, is there a new name happening? It's like, no, they'll still be

detail factory and we'll still be the rag company. It's just now we have access to their stuff and

they got access to ours. It helps with flexibility and a lot of different projects. So pretty cool.

Yeah. Then, oh, if you had something you wanted to add, go ahead.

Yeah, there's no change there. I mean, that's in, yeah, and what you're getting there is

transparency. I guess if we wanted to, I guess we could have kept that hidden.

We could have not said anything, but I think it's actually better to

say something because I think it's exciting and I think that we're all excited about what could

come from that. The detail factory merger also gives Anthony exclusive access to their Honda themed

adult only time shares in the Bavarian Alps. Yes. Those are, I mean, that was half the deal.

You know what I mean? I said, hey, I am not down for this unless that comes with it. And it did.

As soon as I heard that, I was like, this is why this happened. And I'll throw one more comment

up here before we go to our little halftime check in. He's throwing it to me, although I think this

is better suited to you guys. Hydra is wondering how long do you soak towels you just use with a

drying aid or sealant? I mostly soak them overnight in a bucket with rags to riches. You could do

that, certainly. Yeah. So I don't usually soak the ones I just used. I only soak my towels about

once every six months. But what I do do, so if I do a wash clay seal and I'm using bead maker,

is I have a spray bottle with rags to riches in it hanging on my laundry basket. And I will spray

that down with the rags to riches. And then I just put it in the laundry basket and set it and

forget it. So I don't really soak them overnight. I don't know that I personally feel like soaking

towels that often is a good idea. So I only soak them every six months. But you know, I have heard

about people doing this, where they leave them in buckets of water for the whole week and then

they wash them. I don't have any scientific reason to think that. I just think that's a lot of water

sitting in your microfibers. Yep. So I just spray them with rags to riches and then wash them as

normal. I like that. All right. And I do do the hot water soak overnight in a bathtub every six

months. Okay. All right. Well, we have reached the halfway point here of Q&A. And so that means we

have one hour left and we're happy to answer more of your detailing questions here in just a little

bit. But in the meantime, we do have a few messages from ourselves as well as our vendor partners.

So we'll run those and we'll see you guys here in just a few minutes.

All right. And we are back here for the second half of Q&A Thursday. Welcome back everybody.

This is the Fun Hour. Joining me today, we have Ms. Cindy Bray Glenn over in the Wash Bay.

We have Mr. Lucas from Customer Service. And then off in the ether, we do have Mr. Dane Hennan,

who knows what he's doing back there. He's always doing something. He's working on something. So

welcome back. We've had some great conversations in the first half. We had a lot of great questions

in the first half as well. And we are going to continue this crazy train with some more detailing,

some more questions, and hopefully go on some more tangents. So Dane, where are we heading on

this crazy ride? We're kicking things off with Megan, who decided to stop by. Thank you, Megan,

as Silly Goose 757. Enjoying some beautiful weather, sunny and 72 degrees. Thank you.

And let's see where we... Oh, then we also got a hello from Shark Blue Turbo. Hello.

Love you're at you 30 there in your picture. Very cool. Then I've got... Oh, here's a good question,

an actual question. Luke, I want to know, is the mitt on a stick the same as the auto fiber version?

If I need to buy some parts for mine, will they match? Correct. Yeah, they are exactly the same.

I just a different color. Yeah, this is like the pro plus, you know, addition. It's like a whole

thing, but the parts will, like the actual individual sections will fit. Yeah, and sections,

the mitts will fit, everything like that will fit. So it will be just a direct crossover there.

So if you want to make a like a blue and green candy cane, you could probably do that.

Delicious. Yeah, you could. Great. I don't think candy canes should be blue, but...

Hydro Detailing says the quicker you can get them into the solution, the more

suspended the coatings will stay. That's back to the prior question that he had about soaking in

regs to riches. Yes. All right, then I've got... No, I love this from Megan. My daughter walked in

while I was watching SEMA day four upon seeing Lucas, quote, I didn't know the reg company had

young people working there. Oh, man. We've actually, you know what, Lucas? If that even is

wrong. They'll believe it if they hear it from you, but like, we don't have a small number of

young people working for us. We actually have quite a few. Me and Carson are it. Everybody else is

like 50 plus. Come on. I'm just kidding. That was dirty. I apologize. We have a lot of young people

working here. Got Glenn. We got Carson. We got Jimmy. A bunch of our warehouse crew.

Not being mentioned. I don't think I'm going on. I don't feel like I'm 35.

I'm the bad guy now. That's great. We're all over 30 now, so we don't count.

I do moisturize daily. I do a lot of things.

You have to. I don't look old. I pay a lot of money, you guys.

Your birthday starts with a 19, a year, 18 year old. Yeah. All right. Next up. Thanks, Nick.

All right. Then Hydra, replying back. I work from home, so that's why I had the question. Never

had problems the way I do it. I was just curious how it's done according to the theory or books.

I mean, it really is trial and error for a lot of people. It came about in our testing that

what the sweet spot was, but Anthony tested a bajillion times, Sid's done it a bajillion

times. We found what worked for you guys. Yeah. Then Johnny Shield also points out this also

applies to ceramic coatings, but always with a pearl weave, only use that for good practice on

interiors after that. So basically, don't reintroduce a pearl that's been used as a coating leveling

towel. Even if you self fit, don't put it back on the paint again. It's just not going to be the same.

That's kind of what he's getting at. All right. Then we've got, I'm going to guess this as sixes,

looking forward to seeing a product update for P&S Absolute. Sid, is there anything?

There's not one on the market. So we get this question a lot and P&S doesn't do

like version one, version two, version three. Occasionally there will be slight updates

that we don't ever mention. It's like a rolling change. A couple of the rolling changes that have

happened to Absolute have been, Dave just plays around with not the raw chemicals that he puts

together, but maybe the order in which they go together to see if he's been trying to work,

which now the current addition maybe isn't as chunky as the first couple additions.

And then he's also tried to make the color more stable. So for whatever reason, the blue

disappears after years. It's a pretty blue, but it's tough to maintain. Yeah. But otherwise,

the product performance is going to be exactly the same, which I happen to think is pretty great.

I don't know what I would want to do to make it better. So the only thing that Dave has changed

is just the order in which he puts them together. So I do know that recently I've heard from people

saying that they tried Absolute when it first came out and they didn't like how chunky it was,

and they've never tried it since, but it actually changed like round two. So it's been pretty great

for a couple years. And even the chunky thing wasn't really an issue, but I know people didn't

like the way it looked. I wonder if there's room in the lineup for a version that's

like a wash and protect version. So we've looked at that. We've definitely looked at that. But

honestly, the sales data don't support it. And it's always people bring that up a lot and they

say, well, this is what I want. And it's like, right, but it's a very, very small handful of

people that want that and to mass produce a product like that because P&S, everything is

big batches. They don't do small batches. And we also don't want to take up a product in our lineup

for a very small select audience. And it's funny when people say that, because then if you do

something, then they accuse you of having too many products. So we have played around for years

with the Absolute with protection. But honestly, when we look at all the sales data from other

rinseless washes with protection, it's a pretty low audience.

Yeah. I mean, the thing you learn over time, and I'm sorry to everybody watching now,

whoever like made one of these comments, but when you have a small, simple lineup that's easy to

understand people go, how come you don't have a product for this? And then you listen to a few

of those customers and you expand your lineup a little bit. And suddenly, if it's shown online,

you'll get the cynical commenters going, well, no, you guys are XYZ company known for having

way too many products. So yeah, you can't win either way. The best thing you can do is just

focus on what you think makes sense for your line. But yeah, totally. All right. Moving along,

Trevor here is Lucas using the three pole with a four pole mid on the stick. I think he was using

the full Gandalf spec four pole. Yeah. Honestly, I just saw the bow staff and I was like, let's run.

So I use the four pole setup. Yeah, that was a lengthy one. I like running a two or three,

I think two or three feels nice. Four is that's just a little bit too much for me. Yeah,

I think it's that I'm a max three myself. Yeah. Yeah. Yeah, that is Gandalf spec though. So

here we go. Ron, Ron says in answer to, I'm, I'm rance. I am Ron's

amron's question. I feel that tears sees product line is more created than others.

Thank you, Ron. I appreciate that. Yeah. And then Joey here, it's hard to provide that dedicated

attention to your core brands when you just bring on more for the sake of bringing them on. I mean,

when you have to fight for eyeballs, I can understand the appeal of like, oh, new thing,

new thing. Because that says accompany what you want to do when you're trying to get people to

pay attention to you. It certainly works for a while. But at a certain point, it's just,

it's a whole lot. What do you, what do you do with that after? That's the real question of

like longevity. All right. Moving along here, I've got still use mobile detailing, rain, rain,

go away and don't come back another day because I have built today. There you go. Nice. A song of

the detailers. Let's see. Chemicals and towels don't really need yearly revisions like your

phone. Oh, I feel like that was a shot at Apple. I don't know why you'd be doing that.

I do have this updated phone and what's, you know, what's funny is I have, so I got the latest,

you know, phone. Yeah. So did I. I have not used it any differently than any other iPhone I've had.

I just got more frustrated with the camera app than I've ever been in my entire life. And the

keyboard's terrible, right? You spell everything wrong. Keyboard's horrible. I want my old phone

back. I just can't, you know, I do like the camera, like, because I do a lot of zoomed in photos and

that part is pretty good. But yeah, overall, I would say not worth it. I find it switches to the

lens that I need least. And I go, why are you doing that? And then the photo turns out horrible.

And I go, couldn't you just stay on the same lens? I don't understand why the photo can't take

what you see in the viewfinder. Like, so you see it and then you push it and it's a totally

different color. Well, then it will then it will because then it'll shift to the other camera to

feel like and then and then it goes like it's low light. So then it takes a minute. I go. Yeah.

Just I could screenshot this and have my photo better. So Joe, if you have any tips there on

how to just fix that. Yeah. Joey Blinsky says you're just milking your customers at the at that point.

Yeah. Yeah. I mean, it's really hard to deny at that point. But so the question is, is do you want

to be milked? Neil White says, I don't trust anyone that says it's the best before said product

launches to the public. Yeah. I I would much rather see something like tried in the marketplace.

It's understood. Perhaps it's overseas or something. And then it's looking for a home here,

you know, in the States or something. And then you like consider those or if it's something new

here. I mean, in your own testing, you can definitely do a lot and you try and give it to

as many different people to test in different scenarios as possible. But ultimately, you know,

popular mob justice is what determines what's good and what's bad. I mean,

the comment sections will always be the loudest. All right. Then Joey also says,

I'm just sad. I'm running out of channels to watch that haven't been tainted in one way or another.

Well, you have us, Joey. We're trying. We got a video week that we're getting out.

I know it's not a lot, but they are high quality. I believe they are high quality.

We try and take our time with those two. Yeah. And shout out to Seabass who edits most of those.

Jose says, any good SEMA fights? I did not see any fights this year. I didn't see any or hear any.

Yeah. No, not my knowledge. Yeah. As opposed to any bad ones, I didn't hear about any.

Yeah. All right. Alessio says, why can't I find the right orifice size for a pressure washer? I get

a good foam to get good foam out of it. I have a GPM of 2.2 and have a PSI of I'm of

290 to 2100. Probably not controllable on Karcher K5. I also have an Amazon short gun.

So what I'm wanting to know is, what is the, is it an adjustable PSI? What PSI do you typically

have it set to, but you're at a 2.2 GPM and you're running a foam cannon. Yeah. So what foam cannon

do you have? Yeah. Is it like, is the tip adjustable? It's not really a brand foam cannon. Okay.

I would get an adjustable tip one if you don't have one because I know, you know,

with different soaps, I have to rotate it to make it right. Yeah. It's mostly of, you know,

are you running your orifice inside your foam cannon that you don't know what the brand is.

I'm assuming if it's a low quality foam cannon, it could have just came with one orifice and that's

all it is. And you get what you get. What you need to do is be able to pick up a foam cannon that

has replaceable orifices to be able to find the right one for your particular pressure washer.

And it could be a 1.1. It could be a 1.25. I mean, I can't tell you based on that. I mean,

I could, but what you have this like adjustable PSI thing, I don't really understand what,

what the deal is outside of just setting it to the max and or, or what the actual PSI actually is.

Sometimes the max views at 2,900. I think that's what it read. I don't know. I don't know if it's

a true 2,900. Right. Is it 2,200 realistically? I'm not sure. Give us a little bit more information.

Next up. Okay. Jews just helpfully pointing out that when you order from the RAG company,

you get a sticker every time you order. Yeah. Collect them all. That's pretty cool. Also,

I believe they're still giving the lens claws in order. Yes, here we are. I would certainly help

so because those things are magical. Love them. Absolutely love it.

Yeah. So Aaron, you're going to leave out recommending certain brands that you carry

while pushing 20 others. Yeah. I heard that. Okay. More YouTube is saturated with detailing

channels. I know people would probably get mad, but if you just like eliminated every

single detailing channel that was created after like 2018 or 2019, you'd probably have

two thirds of them gone. Probably more than that. Probably like five, six, to be honest.

I mean, because the ones that existed before that, it existed. It was a thing. You could find

channels obviously existed before that hours included and many others. I mean, even like

chemical guys and ones go way back to early YouTube, but it's interesting to see how it's

actually kind of become its own niche even among people who don't know it as a niche.

Like it's just a thing where they go, oh, that's the fad. Okay, I'm doing that.

All right. Next up. Then I've got Super Auto here. Al making an earlier entrance

a normal. So thank you, Al, for popping in for a bit more of the shell. And then Joey,

I've unsubbed from so much that I end up watching Matt Mormon wash a car for two hours.

That's where I'm at. It's not a bad spot, Joey. Joey's met him in person and he would still

rather just watch the video of him going and doing that. Oh boy. That's a good guy.

Now, still he's mobile detailing. What's he saying, Anthony? Enjoy going to SEMA

vicariously through TRC live on the comfort of my couch. Las Vegas? No, thank you. Yeah. Well,

Andy, it's a good time, but you know, sometimes it is nicer to watch from home. Fair.

Then I got Jose popping on that AR. So I know a lot of people were talking about the AR when

we were down there. We were going to go take a look at the booth, and then I think we just

kept having the wrong timing to go do it. It's just we kept getting pulled aside to do other stuff.

New AR is, look, it looks really good. That's a really good looking. I mean,

everything, the performance, everything, I would be very, you know, if I was in the market,

that's probably something I'd be looking for. Next up. All right. Then I've got Aaron here

kind of doing a walk through the steps, build a fan base, then capitalize by pushing your own brand

instead of taking a small percentage from another brand. This happens in all industries,

not just detailing. There's certainly a method to it. It's a tried and true way that a lot of

people kind of do this stuff. It's, yeah, I mean, it's different for, you know,

folks who want to do the more influencer thing, you can go that route. But for us,

we're a company first, we weren't like a media company first, we were literally just

selling microfiber towels and then build out of that. So that's why everything we've done up to

that point has basically been organic. I mean, it takes a long time, but it also means it's a

lot sturdier foundation to operate off of. All right. Next up. Jose says, there's another guy

that mentioned to people, don't go out and buy from non-specialized pressure washer companies

and then bam, you get the AR630 V2 and now 635 that shoots out three plus JPM on a 20 amp.

Then Jose says, another guy equals Matt. Yeah. No, I mean, he is impressed. I mean,

he is very impressed with the AR. I mean, he literally is so complimentary of it,

but I think that's the difference between Matt. I mean, that if he, when he's proven wrong,

I mean, he's, he's happy to be proven wrong. And, you know, I think that he really does like the

AR quite a bit. So yeah, pressure washers have come a long way. Yeah, I have come a long way.

Shoot, since even just, I don't know, five years ago, they've come such a long way. And gosh,

I remember you, so I don't know if people remember, but back in the day, when we wanted to pressure

wash something here at the RAD company, we had a gas power pressure washer. Yeah. And it wasn't

pressure washers didn't exist. It's not that like a Krenzels didn't exist. It was just a gas

pressure washer was just weirdly more obtainable, you know, anywhere, but still at a decent price

and with good power output. But you also, this was a time frame where you weren't really buying

a pressure washer specifically for detailing. You were like, well, if I'm going to buy a

pressure washer, it's going to be for wash my house, wash my house, wash my car. Because if

anybody asked you, you bought a pressure washers for detailing, they'd judge you. They'd be like,

you bought what? Yeah. Well, no, I could use it for other things. And they go, oh, that makes

sense. So we're in a just a different era now. Yeah. It's okay. You can do it dedicated. All right,

I got Hydra here. Boom. Buzzwords are used nonstop this time and age. Now, I'm afraid to say buzzwords

have been a thing for a very, very long time. And what gets frustrating is there is actual

science and terminology that people will go, ah, buzzword or whatever, when the chemists are like

actually trying to explain something to you. And it's so frustrating to see that stuff get

dismissed when it actually has scientific foundation to it. It's just there's a lot of other places

that'll be placed super fast and loose with like the rules of how words are used in it. It cheapens

and I get that. It's frustrating where marketing can kind of take back from what

actual progress is being made. Totally. If you want to weigh in on that, you're welcome to. That's

the stuff that gets me excited to talk about that kind of thing. I hate the word buzzword,

so I'm just going to move on to that. Buzzword is a buzzword. I hate that word. Yeah. Touchless is

the goat. Nice. I think we've got a Bilt-Hamber fan there. Jose. Yeah. I love Anthony mentioned

panel impact ratio. He is the new. I am not a panel impact ratio expert. I am an eyeball it at

this point and then send it, but I will admit that there are certain chemicals, especially if

I'm talking about Bilt-Hamber Touchless. That is important and I will say the reason why it is

important is because of the trim staining. You don't want that. You don't want trim staining.

Right. And then Jose sympathizes with me having to figure out what real questions are here in the

chat and what's not just a bunch of banter. Tough job. Redrow-Bot-Dubs. That's a fun name.

Who's Van? That's Nick Van. Nick. It's family Van. Halls around the family. It's a high-performance

Toyota Sienna. We joke around that it's got a 2JZ swap. It doesn't, but it would be a lot cooler

if it did. I mean, it's still got a Camry-style V6 in it. It can do things, but yeah. It needs to be

straight piped, for sure. It's basically a Lotus, just heavier, which defeats the whole purpose.

There could be Lotus badging on the Sienna. Yeah, you really want to upset people.

All right. So, okay. Now, this is interesting. Molasses says,

I must be the only one unimpressed with Griot's brushes, gimmicky to me. I prefer

dedicated brushes without the need to swap handles constantly. Now, Molasses, I can definitely see

where you're coming from. Speaking broader, as far as like gimmicks and products go,

not everybody can just sit there and reinvent the wheel every single year and come up with like a

new scientific breakthrough that's actually going to change the whole industry. And unfortunately,

a lot of marketing kind of plays up that angle for a lot of people, or they create it in their head

that, oh my God, there's a new product coming from this brand that I know does great stuff.

And then they disappoint themselves because they created some image in their head of what it was

going to be and didn't actually think realistically. But I think what Griot's is doing with the brushes

is interesting. I imagine if you like damage part of the brush and you can just swap the other half

on and make it usable again, that's pretty appealing to me. There's different ways you

could use that that makes sense to me. Or if you're using a particular type of handle that you like

or an angle thing and you want to change the type of brush doing a certain type of product

in a tight space, there's like, I can see ways you can make it work. But at the same time, yeah,

it's a gimmick, but it's not a bad one. I think it's just going to come down to the cost of

replacement heads and just the cost to get into the brushes themselves in the first place. That

will literally define the success of that entire line of brushes. If the cost to replace certain

heads or to get replacement handles, it's a cool modular system. But if there's a cost that outweighs

just going and buying a dedicated brush, right? Price will really impact the people's ability to

The thought is really cool. I think that it is definitely one of those thoughts where you think

of that idea and you go, oh, that would be really cool if that happened and you do it,

but then you think of the practicality of it in real life and you just, I mean, if you go all in

and the practicality makes sense for you and you can do it, then sure. But to everyday people,

the practicality of that is once you lose a brush head or once you separate the handle from the

head or something gets worn out and you go, hey, I need to buy a replacement for that particular

thing, it becomes a little bit too niche and then sometimes just easier just to buy a different

brush. And I don't know if it'll go that way. I hope it works out for them, but just saying

from what I saw. I would say nobody ever went broke betting on people's, they can't help themselves.

They'll throw stuff away and just buy a new thing before they bother with, you know, modular stuff

in a lot of cases just to get the average consumer. So it's a specific kind of person this is going

to appeal to. But if you can get those people hooked on it, I mean, there's a market, it just

may not be as big as what people may think. It'll look very good on a payboard. I have all those

hanging there. It's going to look good. I promise you that. I know that for sure. Did you have

anything you wanted to add to that? We're just kind of going all over it. But all right, I got

Belensky here. I've been washing my car lately with radiance and it still amazes me how the car

noticeably glows afterwards. Don't sleep on it. Yeah, it's my favorite.

Radiance is quite nice. It's Gabriel's favorite. I'm sure Gabe is watching right now smelling his

bottle. Masa, you don't need to swap handles, but you could also combine all the brushes

with a handle and then just change the head when it's done for. Correct. Yes. You basically,

yeah, they've made it to where you can color code with the bands. You can change, you know,

which handle you want to hold on to. Again, it's a very modular system. It's basically like a

Lego set where you can kind of customize things to your needs. I'm just wondering the practicality

of it all, you know, down the road. And then just the price. That's all it is. I mean, if it's dirt

cheap to like swap and do all that stuff, great. Then they've got a banger, right? And if it's not

cheap, then that's where it's going to be the problem. MLS's weighs in. It's neat idea. It's

just not for him. I totally get it. And as far as the real value prop is concerned,

we don't really know until you know what the prices are. Right. Next up. Right. Isaiah Jackson.

Sydney. So when will the gallons of the PNS Recovery Series be released? Also, when will

intervention be available in 32 ounce? So intervention has been in at 32 ounce for a couple

weeks. And then the gallons will probably never happen for intervention and therapy.

We did again, it kind of goes back to what I was talking to earlier is the audience

to manufacture something for. So we put rehab in gallons and almost none have sold. I mean,

like the four people that asked for it bought it and then they'll have rehab for their rest of

their life. So the thing is, especially when you're dealing with compounds and polishes,

every time air hits those bottles, it can affect that whole, you know, mix. Right. And as they sit,

you know, they become separated over time. And so those types of products are not really something

that you want in gallon form. You kind of want new fresh batches every so often. And so really,

like the only target market for gallons is like body shops. And there's just not enough to make

it worth manufacturing going through the bottling. Because I mean, we're talking, we have to bottle

like 3000 at a time, right. And so rehab, we did it one time in gallons and I mean, they'll be sitting

there forever. And then it does end up with manufacturers sitting with product that is now

technically too old to sell. So again, it's just the audience situation that so I can pretty much

for sure say intervention and therapy will never come in gallons, but they are both available

in 32 ounces right now. It's the classic customer Costco customer problem of I'm going to save so

much per ounce on this stuff, but I'm never going to use it. But you won't because you'll end up,

you know, throwing away the last half of the gallon because it's the clock is ticking or it's

separated or something. So yeah, not a good idea to have that much. And this is why I always bring

this up. So I'm glad to see Wolfsburg catching on. I didn't know TRC had been around for so many years.

Yeah. So congrats. Do you feel that car detailing is having a big moment right now? If so,

thoughts on what's driving it? I mean, Anthony can certainly weigh into this as a bit of an

influencer himself. But I think as far as how this all works, I think it's just one of those things

that caught on on YouTube and other social media people found there was like a quick fix of satisfying

content. It like stemmed out of that where people discovered detailing because of the obsession

with like satisfying content where it started with like pressure washers, you know, like cleaning

off a driveway or something. And then some of those pressure washers are cleaning a car. And then it

turns into brushes used on a car in the ambulance cleaning the dirt out like little stuff like

that. And you can see the evolution or at least one way somebody might have arrived there. But

I think more and more people caught on to that. And then people saw there was an audience and they

decided, Oh, I know nothing about this, but I'm going to learn really fast. And then I'm going to,

you know, become a creator in this space. And then when the next thing catches on the move to that,

but, you know, it may be a moment is the right way to look at it. What do you think, Anthony?

I don't necessarily know that they'll bounce and move to something else.

I think I do think some of them, though. Yeah, tears see me. We've been we've been doing this for

20. We're going on 26 years right now. We get 27 as of next year. It'll be 27 years next year.

And then we've also been, you know, between YouTube and just, I mean, just general, you know,

preaching the preaching the gospel of premium microfiber. It's been coming up on 14 years

we've been doing this. So since, you know, 2012, it doesn't seem like it's that long ago. What I mean,

we've been doing, we've been preaching things for quite some time. I mean,

I mean, even back to before I even started working here, right? I was a customer in

2013, 2014, and I was Dane's customer, right? And so, you know, I was going in and learning the

gospel of premium microfiber to make my choices when it came to, you know, cleaning my vehicles and

and other people's vehicles. And so that that was kind of a, you know, we've been doing this for a

while. But what I think is happening and detailing right now, I think it's kind of a here's what I

here, I have a, it's not a theory, but I, this is like one of like 30 theories I have.

One of my theories was that during the pandemic, I think that a popular place to start a popular

search term was how to clean my car, how to how to clean my car, how to rid my car of whatever,

right? Because the second I'm not driving places, there's nothing going on. Yeah. The second the

pandemic hit was the second that people were now, okay, how do I clean my home? How do I disinfect

things? How do I disinfect my car? Right? It's just a search term. So you just, you type into

YouTube and some people, probably many people would see a detailing video pop up, right? And,

oh, they click it, right? And before you know it, they go, oh, I kind of like this. You know,

this is satisfying, right? Or I like the drill brush. I like the carpet extractor. I like this.

I like this. And I think what it ended up doing was basically unlocking an entire new, I mean,

generation of people who didn't even know detailing was a hobby or something that you can do,

now have become engulfed in it. Maybe they were previous car people, but a lot of them,

funny enough, were not car people. Yeah. A lot of people who got into detailing

that was weird. They weren't like massive car enthusiasts or anything. They just, again,

maybe it was pandemic related, or maybe it was just something that they found they enjoyed,

you know, watching and doing. Because again, it's just, it's just like watching anything

else satisfying on YouTube or online where you see something and you're kind of like, I think

I'm weirdly into this. I like watching this guy paint a picture. I like watching this guy.

I don't know, work on a car. I like watching this person do this, do this. So Vixy, you know,

these people started gravitating towards, you know, people cleaning things. And then next,

you know, their YouTube algorithm has now completely changed to detailing. So now they're

watching and they're learning more. They're becoming more vested in it. And what do you know?

I mean, at this, they- 50s, 50s are really easy, short form content that style of content gets

exploited by so many detailers. And it's not to say it's a bad thing. It's just, that's what appeals

to people in a very quick format where you only have a few seconds to get attention.

Yeah, but I think after that point, right, you have a lot more people that are now generally

more interested in detailing content, right? Because now you have, I mean, a detailing video,

think of like the back in the day where you're a detail geek or a super garage or whatever

during the pandemic, because that's when they started popping off like crazy, right? I mean,

there's a reason why they got to millions of subscribers is because of the pandemic and

people watching detailing videos. There is, if a video is getting 2.2 to 3 million views

on a detailed transformation, I can guarantee you right now that there aren't 2.2 to 3.3 million

people that are detailers watching those videos. They're everyday people that are watching a satisfying

transformation that this video was given to them in their feed, probably due to a related search

or something like that. Now they're interested in this, now detailing is taken off, and now

the concurrent tent creators that are maybe in that space that leverage that, gosh, they found

out that they were making some pretty good money, right? They found out that those Amazon affiliate

links were popping off. They found out that those other affiliate links were popping off,

and they go, holy crap, there's a lot of money to be made here, right? So you have a subset of

people who are watching the detailing videos satisfied with what they are seeing and purchasing

and consuming the things that they see in these videos, and now you have creators now that are

leveraging the popularity of detailing that, again, maybe not even car people, maybe they're

just everyday people who are like, oh crap, I'm making a ton of money right now, I got to keep

this thing going, right? And maybe the detailing content continues, and maybe the content eventually

turns into a brand, and then the brand now turns into what they're pushing, what they're doing.

So I'm not discrediting where they've started or what's happened, but a lot of those people who

once watched the detailing videos and found it satisfying or enjoyed it also probably got a

boost of confidence thinking, well, if they can do what I can probably do it to. So then they jump

in and they start making some detailing content, and they start doing that as well. So what I think

it is is partially maybe some car people that have jumped into the game, I think partially people

who weren't car people who just enjoyed cleaning things and found it a therapeutic and satisfying

outlet, also started jumping into it. But what's happening right now is you have an overall,

you have an overall saturation of probably the detailing market right now, just like with any

other market, you have a little, it's a little bit overly saturated, people are all trying to,

Yeah, people are trying to get there, you know, get what they can out of it, whether it's, you know,

it could be something as simple as getting views in a video, it could be as simple as, you know,

making a few bucks off an affiliate leak, or it could be as complicated as somebody saying, hey,

this I'm trying to make money, this is how I'm trying to afford my life or trying to build a

future by doing this and pushing this. It's just the difference there is that what's happened is

you have people that have existed in this space for a long period of time, who have had businesses,

who have been detailers, who have been car people, who have really, I mean,

this has been a core part of their life for many, many years, who are now seeing somebody kind of

enter their space and, I don't know, capitalize on, I don't know, the jobs that people have,

you know, have seeked out for many, many years to be able to have and be able to be where they're

at and, you know, and you kind of go, well, crap, it's a little bit overly saturated. And I understand

it's because people, you know, want to make some money, or people want to, you know,

feel good by getting views, but it just, it's right now, it's just a weird time. I think that

we'll see what happens here in the future. I hope that people continue loving cars and I hope that

people don't get burnt out. And I hope that people don't become jaded based on certain people's

decisions right now, because I think they have a bigger impact than what they think. And, you know,

you might get people that start to hate detailing because of that. I hope that's not the case.

Yeah, there's always an inevitable backlash. And I really appreciate you talking about this,

because I do think it's a really interesting topic for people to get into. So great question,

Wolfsburg. Appreciate that. And Sidney, do you have anything different? Sorry, you didn't need to

dominate the whole thing. No, I mean, I pretty much echo everything that Anthony said. I think

that, I mean, I think that just in general, there's an influencer problem just in the world. I think

that's true. And I would go back and blame the pandemic, because I know for me personally,

the pandemic meant TikTok, right? And we all had to turn to TikTok, no matter what our age was.

And I've noticed a shift that, you know, since TikTok became a thing, they were short clips on

cleaning cars, and then it turned into people seeking out YouTube for the longer content.

And even just as early as last week, I had a guy here in Boise call me and I literally didn't

even know what to say to him, because he was just like, I watched a couple videos, and now I think

I'm going to open up a detail shop and here's what they're charging me. And, you know, and

I just sat there almost like blinking my eyes, like, well, you can't just watch a video and then

open a business. Like I was like, you know, you've got to have 20 people sign up for a $400 detail

for 20 days of the month just to make your rent. You know, and so I mean, it does seem like there's

a lot of people that think that they can just watch the videos and then they're ready to go out and

do that. But I also see that in other, you know, genres too. I mean, I see it in the beauty industry

and I mean, everybody wants to be an influencer. Everybody wants to get paid. I know, you know,

I run a couple social media accounts and I think that is probably one of the most frustrating things

that I've seen happen over the last couple years is everybody thinks they're an influencer. And so

if you can sign up for a YouTube channel, you know, they write in like, Oh, will you sponsor me?

Will you give me money? You know, I'll try out your product. And it's just like the worst way to go

about it. I know me, I hit delete on all of them. So I think it's just, I don't know that it would

be like having a big moment, but I do think that it's definitely been cast underneath a spotlight

and I too blame the pandemic. It hasn't been all bad either, though. I mean, it's been good.

It's brought a lot of awareness to DIY and enthusiasts and that part's been great. But I do

think that, um, you know, definitely us being stuck in our homes added to us. Yeah, there was,

there was actually a, there was a, I mean, I don't want to get too far into it because we're

kind of running short in time, but I did have an influencer come up to me at SEMA, right? And it was

on camera and off camera, but off camera, you know, he'd asked me, he's like, Hey, man, like,

he was honest with me. I totally appreciate the honesty. He's like, Hey, I, how do I, how do I

do this? How do I be successful? I'm already kind of in this space right now. I want to continue

to be in this space. Like what advice do you have to give me? Right? Yeah. And I was kind of like,

well, do you want, I mean, I can give you just a very vanilla answer, or do you want like an

honest answer? He goes, no, I really want you to be honest with me. Like I want to do this because,

you know, my previous career, you know, I was in this, right? Or I, you know, I,

this was my previous expertise, the pandemic, everything else kind of shifted me towards this.

I started doing this. I enjoy this space. I'm trying to find how I enter it and what my niche

is here and how I, how I enter it properly. And I, I kind of told them, you know, as honest with

them, I said, basically, like, you know, he, everybody wants to make money, you know, and

doing what they love, right? And I can tell that you probably want to make money.

People literally trying to monetize their hobbies. Yeah. Yeah. That's what anybody would love to

monetize a hobby if they can do that. But I go, how you enter this space and how you differentiate

yourself will matter the most. I go the relationships and the people that you, the people that you

associate with, the people that you talk to, and all of that in this space is going to greatly

impact the future of what you will have in this, right? I go, if you are negative, you will attract

negative people, you will attract negativity. And, and I can tell you right now that negativity

and profitability usually don't go hand in hand, right? Well, they do at the beginning.

Well, okay, sorry, they do at the beginning. Okay, I should say at the beginning, do at the

beginning and then it crashes. But, and that happens, you know, for anything. The fastest

way to start and the easiest way to burn yourself immediately. I told them and, you know, and he

had, he had, and I will straight up, you know, he was like, Hey, this is where I've already messed

up, right? I've already kind of, I made a, I want to say a mistake, but he's like, I kind of did

this decision and I don't know if it was the right thing. How would I go about, you know, fixing

that or what should I do? And I tried to, you know, help them out in the best way possible.

Because I asked him, I said, Hey, you know, obviously you have your wife and, and she's here,

and, you know, she's supporting you. And that's, that's huge. But I'm assuming you have kids and

yeah, I have kids too. I go, Well, then really what you're trying to do is you're trying to support

your family. You're trying to support your kids. You should do it in a way that sends a positive

message to them. And again, to the people that you're working with to get you somewhere where,

where, you know, where you want to be for everybody, do it, do be better basically. And, and I think

that hopefully resonated with them pretty well. I think we had a pretty good conversation and it

went from there. But yeah, yeah. Yeah. I was telling them it's like planting crops, right? You can't,

like, you're going to have to wait for the seeds to grow and the, and the crops to flourish. And so,

you know, you can't just think that you make a channel or that you contact a company and ask

for free samples and suddenly you're a big creator and influencer. I mean, you're going to have to,

like, be authentic, you know, become authentically fans of certain products or tools or what have

you. And you're going to have to plant the seeds and you're going to have to wait for them to grow.

You know, and I think that's probably where they make the biggest mistake is they expect,

I don't know, you know, like they expect checks the next day and that's just not the way it works.

I know for the companies that I work for, you know, I speak that like we're looking for authentic

fans. We don't want to pay people to say our stuff is good. We want people to genuinely love our

products and love what we're doing and be on the same, you know, goal in, in that space with us.

And so, you know, it is, it's like planting a garden. I mean, you're, you have to plant the

seeds and wait for them to grow. And that's where I made that comment about people who will move on

to the next thing. Because I do think there's a very, they may not be the majority, but there's a

very, very strong group of people within there who are driven by like a bit of a hustle culture thing,

a bit of a get rich quick kind of mentality kind of thing. We're like, Oh, there's like,

not to say in a title, like, I don't think everybody feels that way. But just like,

I want to get mine and then, you know, build off that. And there's no thought to the long term.

It's just like, how do I get what I'm trying to get as fast as possible with no thought

as to how do you maintain that? But you will also happen as you'll have people that are kind of like

birds in your ear or like devils on your shoulder that will whisper you to say, Hey,

you should be getting something from this. You deserve this because you've done this and you

should be getting something monetized. You should be making money from this. And they was just people

doing stuff for the love of it. Right. And it's like, it's okay. It's like a devil in your ear

telling you, Hey, you should be getting this or you, you need this or, or don't do this for free.

Right. Well, hey, if you're just starting out in your passionate and you're having fun, yeah,

and you are just enjoying the journey of whatever the heck it is, yeah, you don't want somebody

in your ear telling you, Hey, don't do this for free. You know, you're, you know, you should be

making money. You should be doing all this. You that is your decision to make down the road.

Don't be influenced by somebody basically saying that you, you know, you have to be doing this

unless or you're a dummy, because otherwise you're going to follow their lead. Are they happy?

All right. You know, look at that person, probably going to be miserable. Look at that person that's

giving you the advice. Are they happy? Are they somebody that, you know, maybe they have gotten

burned, right? And they're taking their, you know, their lifetime of, you know, maybe bad

decisions and, you know, projecting that onto you and saying, Hey, you know, you should be doing

this because this is what I did. Well, that's what you did. But don't, don't yuck. Somebody else is

young right now while they're having the most fun or while they're learning something, especially

in the, in the learning years, right? You have to, you have to learn to walk before you can run.

And then when you start running, that's when you make that decision for yourself. Don't let

anybody else tell you otherwise. Next question, Dane. All right. Man, just as you're saying that,

I was like, Holy cow, I've got five pages of comments. Oh shoot. Peter here saying,

did he just use magic wheel cleaner wrong? MWC, let it dwell then rinse, then brake

buster to agitate. I'm not sure. What's that? Lucas beats to his own drum and he's fine.

No, he tells him what to do. He actually does stuff professionally. He's totally fine. Like

what he did is no, I mean, you're not wrong. I should have let it dwell longer, but

I always like to go tires first than wheels. I didn't really feel like getting out of

brake buster foam cannon, which is usually what I do. But I say not a lot of iron contamination

built up wasn't a lot of purple even on the barrels where I was letting it sit for a sec.

It's just, well, there's your answer. Hopefully that helps. Lucas, like, like Sidney said,

beat of his own drummer. All good. All right. It's 50% off the price or just the brush part

compared to one plus a handle. Okay. Going to try the new orange pad. Thanks for explaining,

Sidney says. And then, oh, you know, here, here we go. Tied to our earlier conversation. Awesome

guy. I've been seeing lots of entrepreneur vids about guys making more from a detailing side

business on the weekends than their nine to five. So I think that's got people wanting to learn.

And granted, while that is success, remember the people who are the most successful will be happy

to tell you that anybody can do it. And I don't want to ever discourage somebody from trying things.

Just know that realistically, like where they're at, like, it's, it's timing. It's a little bit

of luck. It is dedication. It is all those things. But don't, don't expect it to just magically happen

because you cared hard enough for it to happen. It's got to be more going on. And one thing I just

want to point out, right? So the entrepreneurial vids and all that, right? Look, there's also a lot

of fake entrepreneurial stuff out there. Most of them are young. Most of them are young kids.

Most of them are in their young twenties, right? And they're pushing something. I will tell you

right now, they're on their parents' health insurance, right? Because if you think you're

just going to go jump ship and start detailing and start making the money that you'd be making,

you're nine to five, right? Well, things you're not going to get. You're not going to get health

insurance. You're not going to get vision. You're not going to get dental, right? And also, too,

you're not going to get consistency, right? And that is huge. It's just like real estate. It's

like anything else. You offer a want, not a need in most situations. People want their car detailed.

They don't often need their car detailed by anybody that depicts it other than themselves. So

I'll just say that. But can you make good side money? Freaking absolutely. Can you run a full-time

business like Sid? Absolutely, right? Totally. But there's risk involved. So, again, look,

there's entrepreneurial vids of the guys in their twenties. Those guys are dangerous.

The young guys. Those guys. Real-time guys who faked their wealth like, oh, my God,

I have so many cars. And they're literally standing in like a park here garage for like

all these people to just use as a space to park the car. And I'm not trying to get somebody

else's. I just don't want people to jump ship and be like, crap, why did I make that decision?

And, you know, just weigh out the options. Don't be so influenced by those people.

Well, and it's like the gentleman I was just talking about, right? So, he has a normal nine

to five and he owns a business and he was like, oh, I'll do this on the side. But then he's like,

but I think I want to open up this detailing business. And I was like, okay, but like getting

three friends a month isn't that hard, right? You know, and only if you feel like doing it.

But when you suddenly have like bills to pay insurance to cover, you know, the chemicals,

the equipment, the rent, the extra utilities, and you have to get 20 people a month to sign

it for a $400 detail every single month through November, December, that is hard. And the stress

alone will kill you. I mean, it was, I mean, it was like, I don't know, four years until I would

say that I was actually profitable. Now, the thing that was different for me was when I started

doing it full time, I was on a break working, right? And so it didn't matter. I had a goal

of what I needed to do every month. And honestly, it was like $2,000 a month. That was really easy.

Like that's all I had to bring in. When you suddenly have to bring in 15 to 20 grand a month

just to pay your rent and everything, that is when life gets real as an entrepreneur. And that's

very difficult to sustain. It takes years and years until you are consistently profitable.

And I guarantee you when you get that taste of a lot of money in a couple of days,

you make really poor financial decisions. And so it's very difficult to run a full time.

The cars that you buy get returned, right? The things that you had have to be sold.

And it'll humble you really, really quick. So just keep that in mind.

Extravagant rentals and leases posing as like things you own kind of stuff.

Like it just becomes this untenable thing. It's not good.

Thank you for the kind comments.

Here's a good question kind of totally off here. Bosswindowtimp wants to know,

I've noticed that P&S Absolute is one of the only rinses on the market that claims it actually

softens water. Will lower the TDS in my hard water to prevent spotting? Now, all of ours are

original chemical. It will not lower your TDS at all. It will just chemically

prevent the magnesium and calcium and things like that from bonding to the clear coat. But it

has no effect of actually lowering TDS. It's more so the physical chemical nature.

All right. Then a good one here from Anna. I wish people would understand that anyone in

the trades, I love building and welding, but they're not my hobbies and I don't want to always do

that in my free time. That's okay. All right. I'm kind of working backwards in the most recent

comments now because I realized we're really tight on time. So I just want to give people a

chance to some more current stuff. Yeah. And this kind of goes back to what we were talking about,

if anyone can make a detailing brand, then anyone can open a detail shop. The question is

how long will that last? And that was kind of my point was you can do the flash and the

pan thing. You can come out swinging. But if you don't know how to actually maintain things after

that point, obviously it's not long-term sustainable. Hustling wears one out. Yeah.

It's exhausting. Absolutely. All right. Then Johnny Schia with a point, everyone has to

start somewhere. So with the opportunity to create a YouTube channel, it means more people have an

opportunity. We're in a digital age. No disagreement. People are certainly welcome to go do that.

There's nothing wrong with that. It's just when you're fighting against the wave of like saturation

because so many other people are doing it. If you can find a way to make yourself stand out,

awesome. I would definitely recommend. People might complain about gimmicks, but

if you can do one that's actually useful and make yourself stand out, great.

Anybody can do, you can do anything you want in this life. You can. I would say just do the

thing and do the thing. I don't want to say ethically. I don't know. Do the thing how you

want to do it. I mean, try not to be so influenced and try to do what you want to do. And if you

take influence from other people, right, but still making you try to be yourself, you know,

look, do some meditating, find who you are as a person, what makes you happy,

then push forward with whatever that means. George Linsky says you could also apply for

from Grandmaster of the Year. Yes. Certainly could do that. Got into the space after I took

my car to a detailing such as just a pet job. I figured I could do a wave of just use some good

products. Be I've here, I come to tears. It's nice. Thank you. Glad we could be there to help.

That's one way to get into it as well. Heck, yeah. Yep. Anthony is right. I started detailing

during COVID the golf videos on YouTube have spiked also eyeballs are all on YouTube. I also

started my channel on lockdown and I regularly upload regularly. Gotcha. All right. Audio nut

Mike was really interested in the new power washer gun and attachments at SEMA. What was

the thought process on the locking feature on the trigger, the handle? Is it really necessary?

Because I know there's been this debate and people talk about liability. We decided to

go with it, but Anthony can explain his thought process. So yeah, I know probably there will

be more videos on this. There's liability with literally every single thing that you do. There's

liability with turning on a pressure washer. There's liability with running a hose. There's

liability with spraying a detailing chemical. There's liability with everything talking on this

podcast right now. What what we did is we put a locking trigger on the bottom and we made it to

where, you know, it's not like the easiest thing to activate, right? So you have to actually do a

two-handed operation or single handle a single handed. If you go to the one hand, but we did the

locking trigger on the bottom. We thought that that is also going to help obviously reduce fatigue

on your hand, reduce any arthritis that you would have from holding the trigger. Our trigger pull

is pretty fantastic. I actually think it's very light and I think it's like wonderful. But if

you wanted to lock the trigger, you could totally do it. Now the cool part is is you don't have to

use it. If you don't want to use it and you don't feel like the need to use it, you don't have to

and doesn't impact the gun outside of that in any other way. So use it as you need to, but what's

also nice too is that the trigger pull is so light and the lock is so, we'll call it subtle, that if

you were to drop the gun while it is on stuck in the on position, then it would release the the

the trigger right. So basically it just would bump it, it release and it would shut off the gun.

What's also kind of you know cool too is and I'll talk about this more in future videos is that

when we designed the way the trigger lock works, a single-handed operation with the trigger lock,

it's totally doable. You'd probably have to figure out different grip points, but if you were to grip

the handle like you normally would right, then yeah there's a chance that you may put pressure

and release the lock. That's why again a two-handed operation and using the lance with it now becomes

great because now most of your weight is balancing between the lance and the gun itself

and so you wouldn't accidentally be hitting the trigger lock, but also when you have a lance,

you're also way more in control of everything. So the likelihood of you dropping it is significantly

less, hence all the rubberization that we did on the entire gun as well to not only make it ergonomic,

but to also give you a better grip. So we thought of a lot of different things

when it came to the trigger lock and really I think that it's a nice to have. I don't think it's a

necessity, but once you use it, it's very hard to go back. Lucas, am I right?

Gotta get some brownie points from you guys for my comments earlier. You did a fantastic job on the

design of it. I've been having a good time using it in the studio. I think it's really good.

Thanks Lucas. Appreciate that. Nice. Party. All right, question from Tanner Bobbit. Christmas

ONR, when? A couple weeks. End of the month. All right. It's coming. And I'll do two more

comments just because they're kind of commentary. Detailing Vibe says it's nice having Anthony and

Sydney here for the talks. Thank you. You guys are doing great. And the last one here I'll put up

so we can round out the evening. This is such a great conversation. Thank you from DIY with Kane,

who we met when we were down at SEMA. So it was very nice to meet you, Kane. Yeah. So anyway,

guys, that's our show. I realize we had like several pages and missed comments, but there was

actually a lot of great discussion happening during this show. So I want to drop a comment down

below. Leave a real comment down below if we can't see the live chat. Yeah, down below when

this becomes a video on YouTube after the stream ends. Just keep the conversation going because

I'd love to see your guys' feedback and your thoughts on what we talked about today. Anyway,

Anthony, go ahead, take us home. Sydney, do the thing. All right, Sydney, thank you so much for

joining us. Yeah, I'll be back next week. Oh, you will be back next week. Oh, gosh, heck yeah.

Well, we can't wait to see. Maybe you'll bring me some more of those nerds, you know, clusters.

Delicious. Lucas, you did an amazing job. Thank you for doing what you do. Yeah,

keep on servicing those people the best way you can. If you guys have any questions,

comments, or concerns, email supportthoragcompany.com. And I may be the one to answer those

questions. It goes to him. Thank you. So all right, guys, that's going to be it for today's

show. Thank you all for joining us. We will see you next week for Q&A Thursday. Be safe,

have fun, enjoy the weekend, and we will see you next week. Thanks for watching. See ya.

Detailing Q&A: SEMA 2025 Recovery Wash w/ Sydni. Dane, Anthony & Lucas!

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