{"version":"1.0.0","episode":{"title":"Evaluating and Empowering Technicians in the Hiring Process with Brian and Kat from Promotive","url":"http://getcarcurious.com/episodes/evaluating-and-empowering-technicians-in-the-hiring-process-with-brian-and-kat-from-promotive","audioUrl":"https://media.transistor.fm/47871795/e1debc15.mp3","description":"\n        Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton is joined by Kat Ayers and Brian Burris from Promotive. Kat emphasizes the importance of technicians bringing actual data to interviews to assess their productivity better. Brian discusses the significance of strong relationships between technicians and service advisors and how they impact job success and customer satisfaction. Additionally, Kat highlights the value of total compensation considerations beyond hourly wages, such as paid time off and growth opportunities. 00:00 Passion for automotive led to a lifelong career.06:58 Not knowledgeable about my production numbers.12:59 Flat rate uncommon in non-dealer environments here.20:02 Relationships with service advisors impact job success.23:26 Varied trust in advisors, technician pay disparity.27:38 Document achievements quarterly; use them for reviews.34:33 Focus on meaningful team collaboration and culture.39:35 Consider total compensation, paid time off, and growth opportunities.47:33 Curiosity changes the dynamic of constructive criticism.51:07 Reluctance to share knowledge due to effort.54:29 Technicians should negotiate benefits beyond hourly pay.01:01:40 Career paths without wrench work; matching culture fit.\nFollow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232\n      "},"annotations":[{"startTime":3206.0,"endTime":3234.0,"type":"car","title":"Hyundai i20","url":"/cars/hyundai/i20","image":"https://upload.wikimedia.org/wikipedia/commons/f/f0/2020_Hyundai_i20_1.2_MPI_%28BC3%29.jpg","quote":"And I was always somebody that, in my business, in my industry, I was going to invest in myself. I was going to learn how it worked. I was going to take the training after hours that I could get. I was going to buy the tool to make the job faster, because that's how you make money. You turn hours, you fix cars, that's how you make money. And when I see other people that didn't want to invest at the time, it was like, oh, you know, piss on that guy. Like, I mean, why he won't. Now as I age, and I realize everybody's got different things going on. Sometimes they just can't afford to. Now, some people just flat out don't want to. I've worked with lots of techs. They want to make do with $1,000 worth of tools for their whole career. And that's it. The younger generation coming in, it's like, I want a brand new car at 22 years old, making a car payment. I don't want to be making a car payment equivalent into a toolbox every month, or tools. And I just, like, because, like, I, 20 years ago, that was a dead end. That was an obstacle in your, in your career if you had that attitude today. I love that we see so many shop owners talking about, well, I'm going to buy a tool set for my young hires. Like, I think that's fantastic. And it goes back to like you're saying, you know, when I see people that have worked for a shop that had that and they still quit, I'm like, are you nuts? Like, do you not realize that now you need to go and spend $6,000 on tools.","canonicalId":"car:hyundai:i20","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Rutger van der Maar (CC BY 2.0)"}}],"speakers":[{"id":"s1","name":"Jeff Compton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/evaluating-and-empowering-technicians-in-the-hiring-process-with-brian-and-kat-from-promotive/transcript.vtt","type":"text/vtt"}]}