"Four Things Every Driver MUST Know Before Signing a Work Order-Stop the 5 O'Clock Surprise!"
Car Connection Workshop
"Four Things Every Driver MUST Know Before Signing a Work Order-Stop the 5 O'Clock Surprise!"
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31:40
Car
Nissan Rogue
The Nissan Rogue is a small SUV that many people use for daily driving. It's known for being comfortable and good on gas.
Car
Jeep Wrangler
Company
Rainbow Motors
Rainbow Motors is a place where you can buy cars. They help you find the car you want and make sure it's a good one.
Term
light commercial vehicles
Light commercial vehicles are smaller trucks or vans that businesses use to transport things or people. They are not as big as heavy trucks.
Part
cabin air filter
The cabin air filter cleans the air that comes into your car's interior. If it's dirty or blocked, it can make the air inside your car smell bad or not work well when you use the heater or air conditioning.
Car
Dodge Caravan
The Dodge Caravan is a type of family van that can carry a lot of people and stuff. The 2010 version is known for being useful for families and trips.
Term
road tested
Road testing means taking a car for a drive to check if everything works well. It helps to find any problems before you buy or pick up the car.
Term
engine
The engine is what makes the car go. It's like the car's heart, and if it has problems, the car won't work properly.
Term
hose clamps
Hose clamps are used to hold hoses in place so that fluids don't leak out. They are important for keeping everything running smoothly in a car.
Term
pre-winter inspection
Before winter starts, it's important to check your car to make sure everything is working well. This means looking at things like oil, tires, and other parts to avoid problems when it's cold outside.
Term
tires
Tires are the rubber parts of the car that touch the road. It's important to check them to make sure they are safe to drive on, especially when the weather gets cold.
Term
fluids
Cars need different types of liquids to work properly, like oil to keep the engine running smoothly and coolant to keep it from overheating. It's important to check these before winter.
Term
belts
Belts in a car help different parts work together, like the engine and the battery. Checking these belts is important to make sure everything runs smoothly.
Term
filters
Cars have filters that clean the air and oil so that the engine can work well. Changing these filters regularly helps keep the car running smoothly.
LIVE
Good morning friends you're tuned into car connection where the coffee strong
the stories are real and the wrenches never stop turning I'm your host dial
motormouth Jenkins coming to you from the car connection workshop where the
smell of fresh oil and little elbow grease is all part of a balanced
breakfast around here we don't just talk cars we live them whether it's a 25
year old Jeep Wrangler getting a second chance at life a Nissan Rogue getting its
brakes back in order or a mystery leak that's got everyone here in the
workshop scratching their heads this is where we roll up our sleeves and get it
done with a little wit a little wisdom and a whole lot of fun car connection
workshop isn't just about nuts bolts and diagnostics it's about connection
connection to our vehicles to the people who drive them into the community that
keeps Niagara rolling because when you fix a car you're not just turning a wrench
you're restoring someone's confidence freedom and maybe even their sanity so
stick around for shop talk expert advice a good laugh or two and maybe a story
from the garage floor in the car connection workshop where we're keeping
it real well good morning friends thanks for joining me this morning if you're
just tuning in just getting through the drive through I hope that your beverage
that you get is just as good as my own probably better possibly could be make
sure you got it locked in that cup holder nice and secure seat belts fastened
and keep an eye out for the other guy and make sure you always check your order
before you head down the road I'm just saying three times from the same place
that's enough to put you in a mental hospital let me tell you you're gonna
lose it I'm like come on I can't even win the lottery even if there was only
one ticket left to draw you know what I'm saying anybody else out like out there
like that where you know you go to these events you buy a door prize ticket or a
whole half a roll of tickets and there can be two tickets left in the basket
and they draw the other person's name and your leftovers yeah it's all good
because one day you're gonna cash in real big well we got tons to get through
this morning so if you're driving make you you know if you have a passenger a
co-pilot today give them crayons brown paper bag take some notes this morning
we're gonna cover off a lot of mileage so I'm here to help you I'm a fully
licensed and qualified and up-to-date automotive service tech for light truck
and passenger vehicles as well as highway trucks equipment diesels and motor
coaches I think the weirdest thing I ever had to fix was a shell shucking
machine yeah I've never forgotten that it's like was that on my exam I didn't
see that yeah it was a machine that you put pine cones in and it does this thing
this jig with them and the seeds come out of the pine cones and then they plant
those seeds to make seedlings yeah I wonder how many trees I was involved in
on that one probably not gonna ever know well I got a couple of motormouth
winter tech tips for you this morning so get your crayons ready I may do a
recap before we get to the end of all the winter well there's quite a few it
might be spring by then and I'd be happy about that absolutely you know there was
a day man I couldn't wait till the snow arrived and now I can't wait till it's
gone yeah how about you guys well let's jump right in this morning I want to say
thank you to our program partners right away because without them we just spent
31 years together on radio and we decided to take car connection to the next
Jan 2.0 so car connection 2.0 is YouTube Instagram Facebook Stevensville on the
web.ca and here on iHeartRadio our podcast and on all the major platforms
Spotify Amazon music Apple music and a whole pile of other ones so if you're
new and you're a noob that's okay we'll forgive you stick around though that's
right because if you're late you're on donut duty we're on all the major
platforms just type in the search bar car connection workshop you'll find me
there on Facebook and YouTube it's Nile motormouth Jenkins but we have all the
links all the information available for you in two spots number one our website
is up to date you can find our program sponsors there fantastic local
businesses family owned and operated that are there to take care of you and
they'll do I know they'll do a great job I really really do so that's car
connection business network com I know you're saying that's a lot of typing guy
fella CC BUS is in Sam net.com that's the shortest I could grab there is CCBN
out there but the fella that owns it is just being ridiculous about how much
money wants for it it's like you know what put it in a sandwich and enjoy it
pal ain't never gonna pay you that kind of money so put it on your wall paste it
on your dashboard when you come to your senses I'll buy it but for now it's CC
bus net.com and on our homepage you'll see all the logos of our program
partners that make this broadcast in our YouTube channel available to you for
free they support us and we are so grateful for that let me tell you you
gotta be absolutely thankful and grateful for all things always blessings that
are great and small past present future and our program partners and recommended
businesses are there to help you they don't work for free I just want to make
sure you know that if they want to give you a discount let them do it but don't
demand it don't be one of those people that demands a discount what are you
gonna do for me that's just wrong okay would you work a whole week for free
probably not I used to get that when we had our own shop Jenkins Automotive on
the Hamilton Mountain so you know what I do I had a spiral bound notebook under
my blotter and I pull that out and on each page I had a list of things that I
need to get done so I'd say well can I yeah I can do that whole repair for free
can I drop my laundry off shop laundry on Wednesday personal laundry on Friday
and yeah I'm having some guests for dinner so I'm gonna need you to put a
setting out in your main dining room in your home for six please thank you very
much and I'll I will forward the menu and they'd look at me like are you for real
I go well hey if I can fix in your car for free I gotta get this other stuff
taken care of that's where you come in I fix your car for free you do this for
me win win win so anyways I digress thought I'd share that with you it
worked really really well well well what's my wife gonna say I don't know
here here's my phone caller just you know clear the dates that's what I need
Wednesday Friday laundry and then Saturday dinner for six yeah and you
know make sure it's everything right we got everything we need full table
beverages and dessert homemade no store but that's right so get busy yeah it was
interesting we were on the Hamilton Mountain for 11 years and I enjoyed our
clients very very much so thank you to Crystal Ridge Dream Center for being our
faith-based nonprofit organization that we were out there this year with our
event vehicles and fundraising forum and fundraising we had great times great
times at a number of events 2026 the summer we'll be out there a lot more so
come on out and see us as soon as we have dates put together we will post all
that up on our website and again on a home page of our website all the logos
for our program partners and recommended businesses and there's always room for
you if you're a business owner we'll find a category that we haven't filled yet
or add you in top right hand corner of our home page you'll see the link for
YouTube Facebook Instagram Stevensville on the web dot CA click on the
businesses tab to find our profile page Stevensville it's just filled with
fantastic people that are amazing at the the businesses that they have there the
eateries are great I give them a thumbs up and my pops has lived there 42 years
going on 43 years so I like to support local and that's the whole reason why
being a part of Stevensville on the web dot CA and of course our podcast on I
heart there's a link there for you as well so everything is there for you and
our merch store and I just want to talk a second about that we're only charging
$5 above cost for all items on our merch store and the reason behind that is the
$5 goes towards Skippy and I my videographer coffee and donuts and
also to pay for the cost of creating the YouTube channel also when you buy some
merch you're also supporting total Freedom Deering Center New York and Total
Freedom Sydney Manitoba that's where you can go and get the help you need if you
are someone you love is going through an addiction there is help readily
available for you for that heart change that life change is waiting for you there
so when you buy merch the proceeds rest of the proceeds go to Total Freedom
Deering Center New York click on their logo and check out their campus it's
available to Canadians Sydney Manitoba is for men only it's not a program it is a
life-changing experience that's what has to happen programs don't work it's a
life-changing experience so check them out on our website Niagara Block at 5,000
Montrose Road Niagara Falls building Canada since 1931 building products and
landscaping hardscape products as well and service you will not find anywhere
else fantastic if you're looking to create a backyard oasis your landscaping
your outdoor kitchen patios they have gorgeous materials to help you create
that experience for you to our certified financial planners my brothers for mother
mothers my personal financial planners for well over 20 plus years Tony Miele
and Larry T. Troll combined have 50 years experience as fiduciaries with IG wealth
management they can manage your portfolio if you have one with the bank I feel sorry
for you got to get it out of there you're making no money debt retirement they can help you with
that when you think you're drowning and the debt dragon's beating you one more time in the head
you need that hour and a coffee estate planning not escape planning estate planning mortgages
and more and to you because they are attached to me they don't need any more clients but their
their gift to us is that no matter whether you have a dollar or a hundred dollars they will
sit with you meet with you through zoom phone coffee shop office whatever it takes to get
a one hour we call it the hour and a coffee discovery meeting to get your questions answered
from those who have the fruit on the tree two of the best of the best in Canada certified
financial planning professionals Tony Miele Larry T. Troll Rita and Ramiz Shanuta the brothers
at rainbow motors and garage sales and service you can trust in Scarborough great fellas you
can buy something there if they don't have what you need on their car lot they have the resources
to find it for you they're not huge but they do carry a fair amount of vehicles let them find
that specific vehicle for you and you know what they're not going to sell you any junk and you
can get it service there so they fix all years makes and bottles including light commercial vehicles
rainbow motors and garage sales and service that you can trust city auto sales and leasing
Earl and Louise Grant they're your new family you just haven't met them yet
that they have in-house financing they have low mileage quality vehicles at fair prices GTA's
premier pre-owned auto store they're not going to let you walk out their store broke car broke
and you can buy with confidence and be treated with nothing less than honesty and integrity
so thank you thank you for allowing me to put them out there because you know what they're there
for you they're there to help you if you got to drive 90 minutes to get the city auto sales and
leasing to find a vehicle and again they have a huge inventory but if you're looking for something
specific call ahead let them know because they have lots of resources to do all the legwork for you
and Earl and Louise their car guys they know how to pick them their vehicles are spotless they look
literally brand new it's worth the drive trust me well let's jump into our
motormouth winter tech tips so that i can try and get you all moving in the right direction
because i don't want to hear about anybody having a winter event experience we want you to be prepared
you know just like ramble said to his general they weren't prepared yeah well i want you to
be prepared so before we get started here let's do you mind if we have a little swiggy together
whatever your favorite morning beverages are you ready we count it down here three two one and we
yesterday being out in the wood pile probably cut about 250 bush cords of wood yesterday
couldn't get back back in our wood lot my friend charlie has seven farms and we cut down 18 dead
oak trees last september october and now we're harvesting i heat the home with wood and it's so
nice it's not like gas you know there's nothing like that smell of wood burning yeah it's on a
wintry day okay all right move on uh winter tech tip motormouth tech tip number 17 are you writing
these down i hope so don't forget the cabin air filter i have spoken about that a little bit
and it is important if your vehicle is equipped with a cabin air filter and you don't know you first
first things first you need to find out if you're not sure ask your service guy to check on it
look it up and see because some vehicles do and some don't and so you got it we have to check on
that as well service tech because i had a 2010 dodge caravan and the book said it has a cabin air
filter went in there looking for it as a cavity for a cabin air filter but it doesn't have to have a
cabin air filter isn't that weird that was the weirdest thing we did it we shot a video on that
let's change the cabin air filter oh it's got a hole for one but the book saying
it doesn't need one there you go but what happens is when that cabinet air filter gets restricted
by pet hair human hair dander in the whole nine yards and a large dose of concentrated bacteria
that's nice to be breathing that in it restricts the airflow so getting your windshield cleared on
defrost is almost yeah it's almost like taking your right shoe and putting it on your left foot
just ain't right doesn't work because you're constantly turning left like nascar left left
yeah it doesn't work so you need to get that changed out and vacuum out the uh the the slot
the i call it the black hole where it sits where it's parked and i we just shot a video on that an
oh eight d sand rogue and i'll tell you i think there was a promeranian in there i'm just saying
i pulled the filter out standing on my head underneath the steering column it was brutal
whoever thought of that one i'd love to have the engineer in a room for a few minutes let me tell
you it was tough but there was a lot of material in there and the filter was a mess so check that
that youtube video out at nile motormouth jankers on youtube we're heading for 200 videos
and they're all there to teach you five things what it is where it is how it works why it matters
and how it breaks and why that matters and number five
what could you have learned that would have saved you
money spent where you really didn't need to spend it got that so i'm here to help you save money
and i know car owning cars is uh it's a love hate relationship i get it i totally get it
you know when you got it you'd think you're ahead of the the curve and all of a sudden
crap service light came on the money lights on come on do you know what time of year it is
exactly i totally get it even though i can fix it myself i still gotta buy parts i still gotta
put the time in and get it done i like to try and stay ahead of the curve so do yourself a favor
get on our youtube channel i don't care what age you are what size you are and how overweight
yard does not matter every video is teaching you those five things and the four things ladies
because you're the ones that get taken advantage of and the stories i'm hearing make my hair stand up
four things need to be recorded on your service order
concern what are the concerns that you have with the vehicle if you have five concerns
you want mr service advisor to make sure make sure they write all five items down on the invoice
because i'll tell you what happens they remember two and three go out the door and then you left
the car there all day you go to pick it up you go to get it all done oh i don't see this this and this
on the work order oh i forgot i'm sorry we'll have to book another appointment be in charge just like
your health be in charge of the health of your vehicle and your sanity make sure before you sign
the work order all the items of concern are written down number two cause that's diagnostic time
don't leave the gate wide open so all the cows get out you want to put some limits on that if you
have five items that need to be diagnosed here's what i highly recommend i'm authorizing and make
point five hours to diagnose all five items and then i want to follow up phone call before
you move forward the reason i say that is the five o'clock surprise if you leave the gate open on
the farm all the cows are coming out that's your money we don't do that put a limit on it if you're
good with an hour and a half squeeze it to an hour i i'm willing to authorize one hour of
dyag time and then i want to follow up phone call so that you're in the loop and you don't get the
five o'clock surprise you're expecting oh it should only be a few hundred bucks you get there it's
800 bucks and you get the what yeah so dyag some concerns cause that's dyag they got to get to the
root and correction what are the components that's where you need to have that conversation when they
call you for dyag is then you put the limit on them i want to know as soon as you know the
cause of all five components what the cost is for every piece part and particle that it will take
to correct my five concerns i'm just using five as an example could be one then correction
correction is they had better road tested this is where they fall short checking the workmanship
quality of workmanship i see it way too many times tech parks the car brings the work order in
nobody road tested it nobody because techs don't get paid to road test if they're on
piecework they don't get paid to do a road test unless that's changed that's what i've been told
road tests it's eaten time it goes down to shop time so we want to make sure correction is so
you tell them when the car is ready for pickup i want one more call here's where you you're taking
the helm okay they call cars ready has it been road tested that's all you got to say has someone
road tested the vehicle to make sure when i come and pick it up that everything is done correctly
i don't want to pick my car up and take it home and there's still a problem and you could be nice
about it yeah but that's how you get it done ladies you gotta steer the ship you're the rudder
and the wheel don't just assume they're going to take you by the hand they're going to take your
wallet that's what they're going to do all right i hope you got something out of that because this
is happening way too much and especially right now another call lady was told she needs an engine
what i'm going what why what's the why i don't know she goes they just told me engines done need an
engine so i said okay uh listen carefully get the heck out of there take it over to here let them
look at it didn't need an engine needed a couple hose clamps yeah see what's going on yeah so you
gotta be ready so when i say sign up for a youtube channel you're gonna learn a lot because you get
to see what i'm doing it doesn't matter what year model i'm working on at the time all the pieces
parts are the same on your car but they may look different but it all works the same everything
it all works the same all right motor mouth winter tech tip number 18 holy smokes are we that far
already check your lights front back brake and signal and if you got fog lamps just remember fog
lamps aren't to blind the other guy it's so that you can they can see you and you could be seen
winter nights are long and driving in the dark makes you a snow ninja nobody wants to meet
so lights are all about being seen not actually seeing other than headlights yeah you kind of
got to have those yeah i'm always got to have two friends hanging off the front of your car
with flashlights that's that's bad so remember that check all the lights on a regular basis
here's how you can check turn signals and brake lights all at once you ready here's a little tip
put the four ways on and walk around the car because four ways work all the the filaments in
the bulbs even if it's led okay put the four ways on walk around the car everything's flashing
like the cars in you know dire panic mode it's okay that's perfect that's how i do it even when i hook
up a trailer head out to the wood yard pick up a load i plug it in i put my four ways on
put my park lights on so the clearance lights are all on and do a walk around everything's flashing
on the vehicle and on the trailer we're good good to go just like that so just a little tech tip for
you all right we only have a few minutes left so i really wanted to spend some time on the service
order and checking your vehicle in because right now my pops was saying yesterday he's
on hasn't got his winter tires on yet he's had to wait three weeks for an oil change yeah
and three weeks to get his winter tires on so they're finally getting put on next week for him
so get on the phone book your service and make sure you follow the rules that i told you take
control of your vehicle maintenance as you should with your health right because if we
don't have our health nothing else really matters so take care of yourself and uh
take it easy out there on the roadway keep an eye for other people because you know what
their minds are not even in their heads i can tell they look at you through the window when
you're at a traffic light stops stop light and the lights on but nobody's home so cut people slack
i think they're going over their their christmas gift giving checklist in their mind write it down
print it out yeah save the gray matter and uh i'm gonna do a program for you if you have some
mechanics some automotive service technicians on your gift giving list i'm going to help you
with some ideas how does that sound some things that you can consider to get them off your christ
christmas gift giving list some ideas so i'm going to give you some ideas and i'll have them all
written out so i don't lose track because there are a number of things that you can get an automotive
service tech that's on your christmas gift giving list that will make it easy peasy to make them happy
that's right all right i have uh my wrap up for today my winter wrap up for you today in the car
your car to a full winter inspection pre-winter we're still a little pre although we have had
a shot over the bow saying winter's gonna happen right so give your car treat it to a full pre-winter
inspection that means fluids filters tires belts the whole deal not the belt around your
waist i heard you the whole meal deal whether you're a do-it-yourselfer or hit your trusted
repair shop a little check up now beats a big breakdown later so drive smart stay warm and
enjoy the road happy motoring my friends from yours truly dial motor mount jankins in the car
connection workshop we got a ton of stuff to get to today because we shoot youtube videos
money mornings at seven a.m i know you got to be wide awake and ready yeah good thing i get up
early gives you time to get both eyes open if you know what i'm saying so keep an eye on the other
guy as you're driving be safe out there on the roadways and we'll see you next time right here
in the car connection workshop keep it under 100 put that coffee on because i'm gonna come to your
house bye for now
About this episode
Understanding your vehicle's service order is crucial to avoid unexpected costs and ensure proper maintenance. Dial Motormouth Jenkins shares essential tips for drivers, emphasizing the importance of documenting concerns before signing work orders, setting diagnostic limits, and confirming road tests post-service. With a mix of humor and practical advice, Jenkins also discusses winter preparation and highlights the significance of regular vehicle checks. This episode is packed with insights to empower drivers in managing their automotive needs effectively.
Original notes
In today's episode of Car Connection Workshop, Nile. gets real about something that's costing everyday drivers -especially women, seniors, single moms, widows, and anyone who doesn't speak"mechanic" - hundreds, even thousands of dollars every year: Signing a service work order that isn't filled out properly. If you've ever felt rushed at the service counter...pressured...confused...or walked out with the 5 O'clock surprise bill you never expected, this episode was made for you. Nile breaks down the 4 MUST -HAVE items every work order needs before you sign anything:
1) CONCERN- Every single issue your vehicle has must be fully itemized. Don't let things get missed.
2) CAUSE- This is diagnostic time. Give them one hour only.Don't "leave the gate open and let the cows out." Protect your wallet.
3) CORRECTION-The exact parts, components, labour, and details required to fix your concerns-with full transparency.
4) CONFIRMATION- Has all your vehicle actually been road-tested? Were all concerns verified and completed before pickup?
This episode empowers men, women, widows, seniors, and anyone who feels overwhelmed at the garage. We're here to make sure nobody gets taken advantage of at the service desk ever again. And remember - this mission is bigger than us. Our Merch store helps support Addiction Campuses for Men and Women at Total Freedom in Darien Center NY, and Sydney, Manitoba (men only campus) Every $5 isn't profit-it's purpose. You can also find us on: StevnesvilleOnTheWeb.ca under the Businesses tab. Youtube, Instagram, Facebook, iHeart, Apple Podcasts, Spotify, just search Car Connection Workshop. Let's Help People all around the world stay informed, confident, and in control. I'm in it for the people-not myself. Let's win this together. CALL TO ACTION: Like, subscribe, comment your thoughts below, and ring the bell to get notified of new videos & live streams. Like & Follow us on Facebook @ nile motormouth jenkins for reels and videos you won't find anywhere else. Catch us locally on StevensvilleOnTheWeb.ca - click on the Businesses tab for exclusive outtakes and bloopers. Don't forget to grab your merch - and remember, it's not just about us making $5. You're supporting Addiction Campuses for Men & Women@ Total Freedom Darien Center NY and Sydney Manitoba (men only campus ) Tnx so mUch friends! Happy Motoring! NMJ
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