{"version":"1.0.0","episode":{"title":"From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]","url":"http://getcarcurious.com/episodes/from-alignment-dilemma-to-adas-center-say-yes-when-everyone-else-says-no-tha-455","audioUrl":"https://episodes.captivate.fm/episode/f82b938f-4b9b-4caa-bdda-445fbd627f17.mp3","description":"Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty\n\nWatch Full Video Episode\nHow much should you invest in your shop? Forget the spreadsheets! We’re challenging the conventional wisdom of ROI with three industry titans who discuss building resilience, culture, and high-tech expertise in any market. We sat down at ASTA 2025 in Raleigh with Matt Fanslow, Tommy Markham, and Zeb Beard to dive deep:\n- The Constableville Paradox: Hear from Tommy Markham about investing in full ADAS calibration equipment for a town that \"has exploded to 300 people\" and has no stoplights. His motivation? Simply \"doing the job right\" and ensuring local body shops don't have to flatbed cars 35 miles away. Tommy also stands firm on pricing, refusing the \"$99 alignment dilemma.\"\n- The Zeb Beard Investment Strategy: Zeb Beard reveals why traditional ROI calculations are sometimes useless: you can \"talk yourself out of buying anything\". His massive 62,000 square foot shop (which once had clouds inside and includes nine bedrooms) is itself a \"worldwide marketing tool.\" When in doubt, Zeb’s famous advice is always: \"Pull the trigger!\"\n- Navigating Volatility: Since COVID, Zeb notes that business graphs now fluctuate wildly between record high months and record low months. The solution? Being resilient and focusing on \"doing the right thing.\"\nThe conversation also explores the balance between working in and on the business, the importance of continuous learning, and how authenticity and integrity keep shops resilient through economic swings.\nremarkableresults.biz/a455\nhttps://astausa.org/pages/asta-expo\n\nThanks to our Partner, NAPA TRACS\n\nNAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/\n\nThanks to our Partner, Today's Class\n\nOptimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/\n\nThanks to our Partner, KUKUI\n\nStop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/\n\nThanks to our Partner, Pit Crew Loyalty\n\nYou’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/\n\nConnect with the Podcast:\nThe Automotive Repair Podcast Network:https://automotiverepairpodcastnetwork.com/ Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Join Our Private Facebook Community:"},"annotations":[{"startTime":635.0,"endTime":640.0,"type":"company","title":"Nissan","url":"/glossary/nissan","quote":"My nephew is very good. I've trained him the way I want him to be. I mean, he programs Nissan's does eight-os calibrations.","canonicalId":"company:nissan","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Nissan is a Japanese automotive manufacturer known for producing a wide range of vehicles, including sedans, SUVs, and electric cars. They have a reputation for innovation and technology, particularly in the area of electric vehicles with models like the Nissan Leaf.","simplifiedExplanation":"Nissan is a car company from Japan that makes many different types of vehicles, including electric cars. They are known for their technology and reliability."}},{"startTime":1312.0,"endTime":1313.0,"type":"term","title":"alignment","url":"/glossary/alignment","quote":"Anytime they're thinking about an alignment.","canonicalId":"term:alignment","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Alignment refers to the adjustment of a vehicle's suspension system to ensure that the wheels are positioned correctly relative to each other and the road. Proper alignment improves handling, tire wear, and overall driving safety.","simplifiedExplanation":"Alignment is when a mechanic adjusts the angles of the wheels so they are straight and not tilted. This helps the car drive better and the tires wear evenly."}},{"startTime":1314.0,"endTime":1315.0,"type":"part","title":"ball joints","url":"/glossary/ball-joints","quote":"Well, now that turns into ball joints and they know what you're going to do it right.","canonicalId":"part:ball-joints","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Ball joints are pivotal components in a vehicle's suspension system that connect the control arms to the steering knuckles. They allow for smooth movement and flexibility of the suspension while maintaining the vehicle's stability.","simplifiedExplanation":"Ball joints are parts of a car's suspension that help the wheels move up and down while keeping the car stable. They are important for a smooth ride and good handling."}},{"startTime":1329.0,"endTime":1330.0,"type":"term","title":"misfires","url":"/glossary/misfires","quote":"Initially it was I want to be able to diagnose cars, misfires, whatever, drivability problems.","canonicalId":"term:misfires","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A misfire occurs when one or more cylinders in an engine fail to fire properly, leading to a loss of power, rough idling, and increased emissions. It can be caused by issues such as faulty spark plugs or fuel delivery problems.","simplifiedExplanation":"A misfire happens when an engine doesn't work right, causing it to shake or lose power. This can be due to problems like bad spark plugs or not getting enough fuel."}},{"startTime":1329.0,"endTime":1330.0,"type":"term","title":"diagnose cars","url":"/glossary/diagnose-cars","quote":"Initially it was I want to be able to diagnose cars, misfires, whatever, drivability problems.","canonicalId":"term:diagnose-cars","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Diagnosing cars involves identifying issues or malfunctions in a vehicle's systems, often using specialized tools and equipment to analyze performance and detect problems.","simplifiedExplanation":"Diagnosing cars means figuring out what is wrong with a car when it doesn't work properly. Mechanics use tools to help find the problem."}},{"startTime":1329.0,"endTime":1330.0,"type":"term","title":"drivability problems","url":"/glossary/drivability-problems","quote":"Initially it was I want to be able to diagnose cars, misfires, whatever, drivability problems.","canonicalId":"term:drivability-problems","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Drivability problems refer to issues that affect a vehicle's performance and handling, making it difficult or unsafe to drive. These can include poor acceleration, stalling, or unusual noises while driving.","simplifiedExplanation":"Drivability problems are issues that make it hard to drive a car smoothly. This can include things like the car stalling or not accelerating properly."}},{"startTime":1344.0,"endTime":1345.0,"type":"term","title":"DVA","url":"/glossary/dva","quote":"It was like a DVA. Not I can't call it a DVI, but it was kind of like a vehicle inspection, right?","canonicalId":"term:dva","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"DVA stands for Digital Vehicle Assessment, a system used for evaluating a vehicle's condition through electronic diagnostics. It helps technicians identify issues and maintain vehicles more efficiently.","simplifiedExplanation":"DVA is a way to check a car's health using computers. It helps mechanics find problems quickly and easily."}},{"startTime":1345.0,"endTime":1346.0,"type":"term","title":"DVI","url":"/glossary/dvi","quote":"Not I can't call it a DVI, but it was kind of like a vehicle inspection, right?","canonicalId":"term:dvi","priority":0.5,"confidence":0.75,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"DVI stands for Digital Vehicle Inspection, which is a more detailed inspection process that often includes a checklist of items to evaluate, sometimes using digital tools to document findings. It's commonly used to ensure vehicles are safe and functioning properly.","simplifiedExplanation":"DVI is a detailed way to check a car's condition, often using computers to keep track of what needs to be fixed or checked."}},{"startTime":1366.0,"endTime":1367.0,"type":"term","title":"ROI","url":"/glossary/roi","quote":"But that ends up being more of what pays for it than the original intent of buying the frickin thing.","canonicalId":"term:roi","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"ROI stands for Return on Investment, a financial metric used to evaluate the profitability of an investment. In automotive terms, it can refer to the benefits gained from spending money on vehicle repairs or upgrades compared to the costs incurred.","simplifiedExplanation":"ROI is a way to measure how much money you make back from what you spend. In cars, it helps you see if spending on repairs is worth it."}},{"startTime":1420.0,"endTime":1425.0,"type":"brand","title":"Ford","url":"/glossary/ford","quote":"...there is no four dealers for a lot of miles just to put the word out that I, you know, FDRS IDS, my vehicle security credential.","canonicalId":"brand:ford","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Ford is an American automotive manufacturer known for producing a wide range of vehicles, including cars, trucks, and SUVs. The brand has a long history and is recognized for models like the F-150 and Mustang.","simplifiedExplanation":"Ford is a well-known car company that makes many different types of vehicles, including trucks and sports cars."}},{"startTime":1425.0,"endTime":1430.0,"type":"term","title":"FDRS IDS","url":"/glossary/fdrs-ids","quote":"...that I, you know, FDRS IDS, my vehicle security credential. So I can relearn that systems on fords, stuff like that.","canonicalId":"term:fdrs-ids","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"FDRS IDS stands for Ford Diagnostic and Repair System Integrated Diagnostic System. It is a tool used by technicians to diagnose and repair Ford vehicles, allowing them to access vehicle security credentials and relearn systems.","simplifiedExplanation":"FDRS IDS is a special tool that helps mechanics fix Ford cars by letting them check the car's systems and security settings."}},{"startTime":2198.86,"endTime":2205.66,"type":"car","title":"Volkswagen Rabbit","url":"/cars/volkswagen/rabbit","image":"https://upload.wikimedia.org/wikipedia/commons/b/bb/Volkswagen_Golf_VIII_Rabbit_45_1X7A6982.jpg","quote":"...ke a teeter totter of emotion. We could go down a rabbit hole. Right. Because yeah, just the psychological...","canonicalId":"car:volkswagen:rabbit","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Volkswagen Rabbit, known as the Golf in many markets, is a compact car that has been praised for its practicality and fun driving experience. Originally introduced in the mid-1970s, it has become a staple in the automotive world, often discussed for its blend of performance, efficiency, and versatility.","simplifiedExplanation":"The Volkswagen Rabbit is a small car that people enjoy driving because it's easy to handle and good on gas. It has been around for a long time and is known for being reliable and practical for everyday use.","imageAttribution":"Alexander-93 (CC BY-SA 4.0)"}}],"speakers":[{"id":"s1","name":"Carm Capriotto","role":"host"},{"id":"s2","name":"AAP","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/from-alignment-dilemma-to-adas-center-say-yes-when-everyone-else-says-no-tha-455/transcript.vtt","type":"text/vtt"}]}