{"version":"1.0.0","episode":{"title":"Going Deeper On The Future Of Mobile Service","url":"http://getcarcurious.com/episodes/going-deeper-on-the-future-of-mobile-service","audioUrl":"https://traffic.megaphone.fm/VERTICALSCOPEINC9495201803.mp3?updated=1766599961","description":"Hello and welcome to this week's The Truth About Cars podcast!\n\nThis week we're talking more about the future of mobile service with Curbee CEO Amit Chandarana.\n\nTTAC contributor Matthew Guy and TTAC managing editor Tim Healey discuss winter tires and the tragic passing of NASCAR driver Greg Biffle.\n\nWe thank Amit and Matthew for their time and Matt Posky for editing. Most of all, we thank you for listening.\n\nWe'll see you next time!"},"annotations":[{"startTime":14.9,"endTime":18.8,"type":"term","title":"mobile service","url":"/glossary/mobile-service","quote":"...today we're talking about mobile service, winter tires, and the late Greg Biffle. We chat with the Mitch Chanderano from Kirby about the latest in mobile service.","canonicalId":"term:mobile-service","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Mobile service refers to automotive services that are provided at the customer's location rather than at a traditional service shop. This can include maintenance, repairs, and inspections, making it more convenient for car owners.","simplifiedExplanation":"Mobile service means that a mechanic comes to you instead of you having to drive to a shop. They can fix your car right where you are, which saves time and effort."}},{"startTime":23.2,"endTime":27.0,"type":"term","title":"winter tires","url":"/glossary/winter-tires","quote":"...Matthew Guy and I talk winter tires, and we also discuss the death of retired NASCAR driver Greg Biffle.","canonicalId":"term:winter-tires","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Winter tires are specifically designed for cold weather conditions, providing better traction and handling on snow and ice compared to all-season tires. They have a unique tread pattern and rubber composition that remains flexible in low temperatures.","simplifiedExplanation":"Winter tires are special tires made to help your car grip the road better when it's cold, snowy, or icy. They work better than regular tires in winter weather."}},{"startTime":27.0,"endTime":32.7,"type":"term","title":"NASCAR","url":"/glossary/nascar","quote":"...we also discuss the death of retired NASCAR driver Greg Biffle. But first, buying a car should feel secure.","canonicalId":"term:nascar","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"NASCAR, or the National Association for Stock Car Auto Racing, is a popular motorsport organization that sanctions stock car racing events. It features a series of races on oval tracks, and is known for its high-speed competition and fan engagement.","simplifiedExplanation":"NASCAR is a type of car racing where specially built cars race on circular tracks. It's very popular in the United States and has many fans."}},{"startTime":32.7,"endTime":37.9,"type":"company","title":"eBay","url":"/glossary/ebay","quote":"...That's why you should buy your next ride on eBay. See, eBay's got everything, from classics to trucks and imports.","canonicalId":"company:ebay","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"eBay is an online marketplace where users can buy and sell a wide variety of goods, including vehicles. It offers features like secure purchases, verified sellers, and various financing options, making it a popular choice for car buyers.","simplifiedExplanation":"eBay is a website where you can buy and sell things, including cars. It helps make sure that the buying process is safe and secure."}},{"startTime":37.9,"endTime":42.5,"type":"term","title":"secure purchase","url":"/glossary/secure-purchase","quote":"...Now with secure purchase, sellers and titles are verified, and financing, delivery, and insurance options are built right in.","canonicalId":"term:secure-purchase","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A secure purchase refers to a buying process that ensures the buyer's information and payment are protected, often through verification of sellers and secure payment methods. This is particularly important in online transactions to prevent fraud.","simplifiedExplanation":"A secure purchase means that when you buy something online, your payment and personal information are kept safe. It helps protect you from scams."}},{"startTime":167.6,"endTime":173.5,"type":"term","title":"tire compound","url":"/glossary/tire-compound","quote":"...they're talking about the compound, they're talking about the ingredients that are in the rubber compound. So what physically the tire is made out of what the rubber is made out of, I should say. And these are all closely guarded secrets...","canonicalId":"term:tire-compound","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Tire compound refers to the specific mixture of materials used in the manufacturing of tires, which affects their performance characteristics such as grip, durability, and wear. Different compounds can be used for various types of tires, including winter and summer tires.","simplifiedExplanation":"The tire compound is the special mix of materials that make up a tire. It determines how well the tire grips the road and how long it lasts."}},{"startTime":185.1,"endTime":190.6,"type":"company","title":"Michelin","url":"/glossary/michelin","quote":"...tire companies do like to brag sometimes about some of the, you know, renewable things that they put in Michelin talks a lot about rice husks that they use a little bit...","canonicalId":"company:michelin","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Michelin is a well-known tire manufacturer that is recognized for its innovation in tire technology and sustainability efforts. They often highlight their use of alternative materials, such as rice husks, in their tire production.","simplifiedExplanation":"Michelin is a famous company that makes tires. They are known for using new materials to make their tires better and more environmentally friendly."}},{"startTime":219.3,"endTime":223.56,"type":"term","title":"tread pattern","url":"/glossary/tread-pattern","quote":"...the mechanical part of a winter tire, they're talking about the tread pattern...","canonicalId":"term:tread-pattern","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The tread pattern is the design on the surface of a tire that makes contact with the road. It plays a crucial role in providing traction, handling, and performance in various driving conditions, especially in winter tires.","simplifiedExplanation":"The tread pattern is the design you see on the outside of a tire. It helps the tire grip the road and affects how the car handles in different weather."}},{"startTime":228.6,"endTime":233.9,"type":"brand","title":"Nokian","url":"/glossary/nokian","quote":"...leading tire companies like Nokia, and for example, with they have a brand of tires called Haka-Polita, which is fun to say, hard to spell, but gives great winter traction.","canonicalId":"brand:nokian","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Nokian is a Finnish tire manufacturer known for producing high-quality winter tires, including their popular Haka-Polita line. They focus on innovative designs that enhance traction and safety in winter conditions.","simplifiedExplanation":"Nokian is a company that makes tires, especially good ones for winter driving. They are known for their special designs that help cars grip the road better in snow and ice."}},{"startTime":270.1,"endTime":277.9,"type":"term","title":"sipes","url":"/glossary/sipes","quote":"...And those are called sipes. S-I-P-E-S, you might not know the term. And their purpose is as the tires being pressed into the cold surface, whether that's ice or packed snow or even, you know, wet...","canonicalId":"term:sipes","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Sipes are small, thin slits or cuts in a tire's tread that improve traction on slippery surfaces by allowing the tire to flex and grip the road better. They are especially important in winter tires for enhancing grip on ice and snow.","simplifiedExplanation":"Sipes are tiny cuts in the rubber of a tire that help it grip the road better, especially in winter conditions. They make the tire more flexible and improve traction on slippery surfaces."}},{"startTime":302.4,"endTime":309.2,"type":"term","title":"all-weather tire","url":"/glossary/all-weather-tire","quote":"...better than an all-season or even all-weather tire because of those sipes...","canonicalId":"term:all-weather-tire","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"All-weather tires are designed to handle a wider range of weather conditions than all-season tires, including more severe winter conditions. They typically have a tread pattern and rubber compound that provide better grip in snow and ice.","simplifiedExplanation":"All-weather tires are made to perform well in both summer and winter conditions, including snow and ice. They are a good option if you want tires that can handle harsher winter weather."}},{"startTime":302.4,"endTime":309.2,"type":"term","title":"all-season tire","url":"/glossary/all-season-tires","quote":"...better than an all-season or even all-weather tire because of those sipes...","canonicalId":"term:all-season-tires","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"All-season tires are designed to provide a balance of performance in various weather conditions, including dry, wet, and light snow. They are versatile but may not perform as well as specialized tires in extreme conditions.","simplifiedExplanation":"All-season tires are made to work well in different types of weather, like rain and light snow. They are a good choice if you want one set of tires for the whole year."}},{"startTime":348.34,"endTime":354.9,"type":"term","title":"ABS","url":"/glossary/abs","quote":"...all the ABS and all of the ADAS systems and all of those things, they're all great. But if those four patches of rubber are subpar...","canonicalId":"term:abs","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"ABS stands for Anti-lock Braking System, a safety feature that prevents the wheels from locking up during braking, allowing the driver to maintain steering control. This is particularly important in slippery conditions, as it helps to avoid skidding.","simplifiedExplanation":"ABS is a system in cars that helps prevent the wheels from stopping completely when you brake hard. This way, you can still steer your car while braking, which is safer."}},{"startTime":354.9,"endTime":360.8,"type":"term","title":"ADAS","url":"/glossary/adas","quote":"...all the ABS and all of the ADAS systems and all of those things, they're all great. But if those four patches of rubber are subpar...","canonicalId":"term:adas","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"ADAS stands for Advanced Driver Assistance Systems, which includes various technologies designed to enhance vehicle safety and facilitate driving. Examples include adaptive cruise control, lane-keeping assist, and automatic emergency braking.","simplifiedExplanation":"ADAS refers to high-tech features in cars that help drivers by making driving safer and easier. This can include things like automatic braking and lane-keeping assistance."}},{"startTime":383.7,"endTime":389.7,"type":"term","title":"summer tires","url":"/glossary/summer-tires","quote":"...if you have a car on summer tires, switch to winter tires. I know it's extra money...","canonicalId":"term:summer-tires","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Summer tires are designed for optimal performance in warm weather conditions, providing better grip and handling on dry and wet roads compared to all-season or winter tires. However, they are not suitable for cold temperatures or snowy conditions.","simplifiedExplanation":"Summer tires are special tires made for warm weather. They help your car grip the road better when it's hot, but they're not safe to use when it's cold or snowy."}},{"startTime":408.2,"endTime":412.5,"type":"term","title":"all wheel drive","url":"/glossary/all-wheel-drive","quote":"...whether it's front wheel drive, all wheel drive, an SUV or rear wheel drive, a sports car. So yeah, so I was going to say, it obviously depends on your vehicle.","canonicalId":"term:all-wheel-drive","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"All wheel drive (AWD) is a drivetrain configuration that provides power to all four wheels of a vehicle simultaneously. This system enhances traction and stability, especially in adverse weather conditions.","simplifiedExplanation":"All wheel drive means that power goes to all four wheels of the car, which helps it grip the road better, especially in rain or snow."}},{"startTime":408.2,"endTime":412.5,"type":"term","title":"rear wheel drive","url":"/glossary/rear-wheel-drive","quote":"...whether it's front wheel drive, all wheel drive, an SUV or rear wheel drive, a sports car. So yeah, so I was going to say, it obviously depends on your vehicle.","canonicalId":"term:rear-wheel-drive","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Rear wheel drive (RWD) is a vehicle configuration where the engine's power is sent to the rear wheels. This setup is common in sports cars and performance vehicles, providing better handling and balance during acceleration.","simplifiedExplanation":"Rear wheel drive means that the back wheels of the car get the power from the engine, which can help with handling and speed, especially in sports cars."}},{"startTime":617.1,"endTime":623.18,"type":"term","title":"tire pressure monitoring system","url":"/glossary/tire-pressure-monitoring-system","quote":"...make sure your tire pressures are good, you know, because that's something the cold air can really mess with. So all modern cars have tire pressure monitoring systems these...","canonicalId":"term:tire-pressure-monitoring-system","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A tire pressure monitoring system (TPMS) is a safety feature in modern vehicles that monitors the air pressure in the tires. It alerts the driver when tire pressure is too low, which can affect vehicle handling and fuel efficiency.","simplifiedExplanation":"A tire pressure monitoring system helps keep track of how much air is in your car's tires. If the air pressure gets too low, it will warn you so you can fix it before it causes problems."}},{"startTime":726.3,"endTime":732.2,"type":"term","title":"DMV","url":"/glossary/dmv","quote":"...Or maybe worst of all, wait for hours at the DMV just to transfer the title. That air is over.","canonicalId":"term:dmv","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The DMV, or Department of Motor Vehicles, is a government agency responsible for vehicle registration, title transfers, and driver's licensing. It's often associated with long wait times and bureaucratic processes.","simplifiedExplanation":"The DMV is a government office where you go to handle things like getting a driver's license or registering a car. Many people find it takes a long time to get things done there."}},{"startTime":882.0,"endTime":889.1,"type":"concept","title":"aging fleet","url":"/glossary/aging-fleet","quote":"...the aging fleet and the change of consumer. The average car has now hit 13 years old. So that's the oldest a vehicle record has been in history.","canonicalId":"concept:aging-fleet","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The term 'aging fleet' refers to the increasing average age of vehicles on the road, which impacts service needs and repair demands. As cars age, they typically require more maintenance and repairs, leading to a shift in consumer behavior towards independent repair shops.","simplifiedExplanation":"An 'aging fleet' means that many cars on the road are getting older. Older cars often need more repairs, which is why more people are turning to independent repair shops instead of dealerships."}},{"startTime":958.0,"endTime":958.5,"type":"brand","title":"Ford","url":"/glossary/ford","quote":"...maybe you've got a Ford in town A and a Ford in town B and you drive a Ford.","canonicalId":"brand:ford","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Ford is an American automotive manufacturer known for producing a wide range of vehicles, including trucks, SUVs, and sedans. It's one of the largest and oldest car companies in the world, founded by Henry Ford in 1903.","simplifiedExplanation":"Ford is a well-known car company that makes many types of vehicles, like trucks and cars. They have been around for a long time and are famous for their popular models like the F-150 truck."}},{"startTime":1002.5,"endTime":1009.0,"type":"brand","title":"Toyota","url":"/glossary/toyota","quote":"They don't allow the Toyota dealership or the Ford dealership to put a service","canonicalId":"brand:toyota","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Toyota is a Japanese automotive manufacturer known for its reliable and fuel-efficient vehicles. The company produces a variety of models, including sedans, SUVs, and hybrids, and is recognized for its commitment to quality and innovation.","simplifiedExplanation":"Toyota is another major car company that makes a lot of different vehicles, including cars and SUVs. They're known for making reliable and fuel-efficient cars."}},{"startTime":1170.6,"endTime":1178.26,"type":"car","title":"Tesla So Model","url":"/cars/tesla/model-s","image":"https://upload.wikimedia.org/wikipedia/commons/9/9f/20180630_Tesla_Model_S_70D_2015_midnight_blue_left_front.jpg","quote":"...e customers  with the first two year old vehicle, so model year two years or less, have now tipped to going ...","canonicalId":"car:tesla:model-s","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Tesla Model S is a luxury all-electric sedan known for its impressive range, high performance, and advanced technology features. It has played a significant role in popularizing electric vehicles and has set benchmarks in terms of acceleration and safety ratings. Discussions around the Model S often focus on its innovation and impact on the automotive industry.","simplifiedExplanation":"The Tesla Model S is a fancy electric car that doesn’t need gas and can go really fast. It has lots of cool tech inside, like a big touchscreen for controls, and it’s known for being safe and having a long battery life, which means you can drive it far without needing to recharge often.","imageAttribution":"Granada (CC BY-SA 4.0)"}},{"startTime":1184.9,"endTime":1186.0,"type":"term","title":"OEMs","url":"/glossary/oem","quote":"there's a lot of programs that OEMs have that subsidize and or pay for directly a customer to...","canonicalId":"term:oem","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"OEMs stands for Original Equipment Manufacturers, which are companies that produce parts and equipment that may be marketed by another manufacturer. In the automotive context, OEMs refer to car manufacturers that produce vehicles and their components.","simplifiedExplanation":"OEMs are the companies that make cars and their parts. For example, Ford is an OEM because they make Ford cars."}},{"startTime":1216.0,"endTime":1217.0,"type":"term","title":"EV","url":"/glossary/ev","quote":"taxes and tariffs and interest rates and EV and non EV and the average vehicle price...","canonicalId":"term:ev","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"EV stands for Electric Vehicle, which is a type of vehicle that is powered entirely or partially by electricity instead of traditional gasoline or diesel fuel. EVs are known for being more environmentally friendly and often have lower operating costs.","simplifiedExplanation":"EV means Electric Vehicle. These cars run on electricity instead of gas, which can be better for the environment."}},{"startTime":1527.6,"endTime":1531.4,"type":"term","title":"CSI","url":"/glossary/csi","quote":"...the CSI factor, right? Customers are super happy that you came to them. So the CSI is very high. You're backfilling the shop...","canonicalId":"term:csi","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"CSI stands for Customer Satisfaction Index, a metric used by dealerships to measure customer satisfaction with their service. A higher CSI indicates that customers are pleased with the service they received, which can lead to repeat business and positive reviews.","simplifiedExplanation":"CSI means Customer Satisfaction Index. It's a way for car dealerships to see how happy customers are with their service. A higher score means customers are more satisfied."}},{"startTime":1537.4,"endTime":1542.4,"type":"term","title":"open recalls","url":"/glossary/open-recalls","quote":"...we have 77 million open recalls in the United States, a number probably went up in the last couple hours...","canonicalId":"term:open-recalls","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Open recalls refer to vehicles that have been recalled by manufacturers due to safety issues or defects that have not yet been addressed. It's important for vehicle owners to check for open recalls and have them resolved to ensure their safety on the road.","simplifiedExplanation":"Open recalls are when car manufacturers ask owners to bring their cars in for safety problems that need fixing. If a recall is open, it means the problem hasn't been fixed yet, and it's important to get it taken care of."}},{"startTime":1617.1,"endTime":1622.0,"type":"term","title":"oil change","url":"/glossary/oil-change","quote":"...going out to go get an oil change and coming back is a three hour journey. Whereas you could still be on your zoom call...","canonicalId":"term:oil-change","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An oil change is a routine maintenance procedure where the old engine oil is drained and replaced with new oil. This helps to keep the engine lubricated and running smoothly.","simplifiedExplanation":"An oil change is when you replace the old oil in your car's engine with new oil. It's important for keeping the engine running well."}},{"startTime":1653.5,"endTime":1658.9,"type":"term","title":"tire rotation","url":"/glossary/tire-rotation","quote":"...the bulk of the work was oil changes and tire rotations and basic maintenance. Different dealerships I worked at had different policies...","canonicalId":"term:tire-rotation","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Tire rotation is the practice of moving the tires from one position on the vehicle to another to ensure even tire wear. This helps extend the life of the tires and maintain optimal performance.","simplifiedExplanation":"Tire rotation is when you change the position of your car's tires to help them wear evenly. This is done to make the tires last longer and work better."}}],"speakers":[{"id":"s1","name":"TheTruthAboutCars.com","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/going-deeper-on-the-future-of-mobile-service/transcript.vtt","type":"text/vtt"}]}