{"version":"1.0.0","episode":{"title":"He thought he found a great online deal until he bought a ticket, flew to Florida and arrived at the dealership","url":"http://getcarcurious.com/episodes/he-thought-he-found-a-great-online-deal-until-he-bought-a-ticket-flew-to-florida-and-arrived-at-the-dealership","audioUrl":"https://www.buzzsprout.com/2021673/episodes/18695144-he-thought-he-found-a-great-online-deal-until-he-bought-a-ticket-flew-to-florida-and-arrived-at-the-dealership.mp3","description":"Send a textEmail Lennie at lennielawson2020@gmail.com"},"annotations":[{"startTime":29.8,"endTime":30.8,"type":"concept","title":"used car buying","url":"/glossary/used-car-buying","quote":"...he was trying to buy a used Hyundai and he booked a flight on Allegiant Airlines...","canonicalId":"concept:used-car-buying","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Used car buying refers to the process of purchasing a pre-owned vehicle. It often involves researching the car's history, inspecting its condition, and negotiating the price with the seller.","simplifiedExplanation":"Buying a used car means you're getting a vehicle that someone else has owned before. It's important to check its history and condition before making a purchase."}},{"startTime":38.6,"endTime":39.6,"type":"company","title":"Allegiant Airlines","url":"/glossary/allegiant-airlines","quote":"...he booked a flight on Allegiant Airlines and thought he had the deal all worked out...","canonicalId":"company:allegiant-airlines","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Allegiant Airlines is a low-cost airline based in the United States, primarily serving leisure travelers with flights to popular vacation destinations. They often offer affordable fares but may charge for additional services.","simplifiedExplanation":"Allegiant Airlines is a budget airline in the U.S. that offers cheap flights, mainly to vacation spots. They might charge extra for things like checked bags or seat selection."}},{"startTime":103.9,"endTime":110.8,"type":"term","title":"Add-ons","url":"/glossary/add-ons","quote":"...thousands in added fees and unnecessary add-ons were shoved at me...","canonicalId":"term:add-ons","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Add-ons refer to optional features or services that a dealership may offer when selling a vehicle, such as extended warranties, paint protection, or aftermarket accessories. These can increase the overall cost of the vehicle significantly.","simplifiedExplanation":"Add-ons are extra features or services that you can choose to buy when you get a car. They can make the car more expensive but are not always necessary."}},{"startTime":103.9,"endTime":110.8,"type":"term","title":"MSRP","url":"/glossary/msrp","quote":"...I was willing to pay the listed price on a 2020 used vehicle. Immediately this became a giant money grab. Thousands in added fees and unnecessary add-ons were shoved at me...","canonicalId":"term:msrp","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"MSRP stands for Manufacturer's Suggested Retail Price, which is the price that the manufacturer recommends a dealer sell a vehicle for. However, dealerships often add fees and add-ons that can significantly increase the final purchase price.","simplifiedExplanation":"MSRP is the price that car makers suggest dealers sell their cars for. But dealerships can add extra costs, making the final price higher than what you see at first."}},{"startTime":103.9,"endTime":110.8,"type":"term","title":"Dealer fees","url":"/glossary/dealer-fees","quote":"...Immediately this became a giant money grab. Thousands in added fees and unnecessary add-ons were shoved at me...","canonicalId":"term:dealer-fees","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Dealer fees are additional charges that a dealership may add to the price of a vehicle, often including documentation fees, preparation fees, and other costs that are not included in the MSRP. These fees can vary widely between dealerships.","simplifiedExplanation":"Dealer fees are extra charges that car dealerships add on top of the car's price. These can include things like paperwork fees and other costs that you might not expect."}},{"startTime":283.0,"endTime":287.9,"type":"term","title":"gap insurance","url":"/glossary/gap-insurance","quote":"...they try to upsell you a service contract or gap insurance or something like that, if you're financing the vehicle. But there shouldn't be any add-ons that you weren't aware of...","canonicalId":"term:gap-insurance","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Gap insurance covers the difference between what you owe on your car loan and the car's actual cash value in the event of a total loss. This is particularly useful if your vehicle depreciates faster than you pay off the loan.","simplifiedExplanation":"Gap insurance helps pay off your car loan if your car is stolen or totaled and is worth less than what you still owe. It fills the 'gap' between the loan amount and the car's value."}},{"startTime":283.0,"endTime":287.9,"type":"term","title":"service contract","url":"/glossary/service-contract","quote":"...they try to upsell you a service contract or gap insurance or something like that, if you're financing the vehicle. But there shouldn't be any add-ons that you weren't aware of...","canonicalId":"term:service-contract","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A service contract is an agreement that covers the cost of certain repairs and maintenance for a vehicle after the manufacturer's warranty expires. It can provide peace of mind for car owners by helping to manage unexpected repair costs.","simplifiedExplanation":"A service contract is like an insurance policy for your car that helps pay for repairs after the original warranty runs out. It can save you money if something goes wrong with your vehicle later on."}},{"startTime":314.2,"endTime":314.2,"type":"term","title":"dealer prep","url":"/glossary/dealer-prep","quote":"...it says dealer prep and document processing is simply dealer profit. The auto butler, I guess that's some type of a...","canonicalId":"term:dealer-prep","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Dealer prep refers to the process of preparing a vehicle for sale, which can include cleaning, inspecting, and making minor repairs. It's often included as a fee in the final purchase price and can be a source of profit for dealerships.","simplifiedExplanation":"Dealer prep is what the dealership does to get a car ready for you to buy, like cleaning it and checking it for problems. Sometimes they charge a fee for this service, which can add to the cost of the car."}},{"startTime":321.48,"endTime":331.44,"type":"car","title":"Alpine A110","url":"/cars/alpine/a110","image":"https://upload.wikimedia.org/wikipedia/commons/d/de/Alpine_A110%2C_Motorworld%2C_Munich_%28IAA10018%29.jpg","quote":"and document processing is simply dealer profit. The auto butler, I guess that's some type of a  package, is a $110 glossy shine that they tried to charge me $999 for. That was removed after I  said I wasn't paying it. I fell for the $2,000 in dealer prep and document processing fees,","canonicalId":"car:alpine:a110","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Alpine A110 is a lightweight sports car known for its agile handling and classic design, originally launched in the 1960s and revived in recent years. It represents a blend of modern technology and retro styling, appealing to enthusiasts who appreciate performance and heritage. The A110 is often discussed for its unique position in the sports car market, offering a different driving experience compared to more mainstream options.","simplifiedExplanation":"The Alpine A110 is a small sports car that is really fun to drive and looks stylish. It’s known for being light and nimble, making it great for people who love driving on winding roads. People talk about it because it’s a special car that stands out from the usual choices.","imageAttribution":"Matti Blume (CC BY-SA)"}},{"startTime":365.3,"endTime":371.9,"type":"term","title":"out-the-door price","url":"/glossary/out-the-door-price","quote":"I just wanted to buy a car for the listed price and never dreamed my out the door price would go up so much due to the dealer made up garbage fees and overpriced add-ons.","canonicalId":"term:out-the-door-price","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The out-the-door price is the total amount a buyer pays to purchase a vehicle, including the vehicle price, taxes, fees, and any additional costs. It represents the final cost to the buyer without any hidden fees.","simplifiedExplanation":"The out-the-door price is how much you actually pay for a car after everything is added up, including taxes and fees. It's the total cost you need to pay to drive the car home."}},{"startTime":551.56,"endTime":558.44,"type":"car","title":"Hyundai Veloster","url":"/cars/hyundai/veloster","image":"https://upload.wikimedia.org/wikipedia/commons/e/ec/00_HYUNDAI_VELOSTER_2.jpg","quote":"...oke to them one day about the listed price on the Veloster,  I think is how you pronounce that car, that I w...","canonicalId":"car:hyundai:veloster","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Hyundai Veloster is a compact hatchback that features a unique three-door design, with one door on the driver's side and two on the passenger side. It is known for its sporty styling and engaging driving dynamics, often appealing to younger buyers looking for a fun and practical vehicle. The Veloster is frequently discussed for its distinctive look and value in the compact car segment.","simplifiedExplanation":"The Hyundai Veloster is a small car that has a cool design with one door on one side and two doors on the other. It’s fun to drive and is popular among younger people because it looks sporty and is easy to park. People mention it because it’s a good mix of style and practicality.","imageAttribution":"Benespit (CC BY-SA 4.0)"}},{"startTime":711.6,"endTime":719.4,"type":"term","title":"buyer's order","url":"/glossary/buyer-s-order","quote":"...I would like for you to provide me with a buyer's order or a sales contract, not some little email, but a copy of a signed contract that has the price, that has the breakdown of any additional fees...","canonicalId":"term:buyer-s-order","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A buyer's order is a legal document that outlines the terms of a vehicle purchase, including the price and any additional fees. It serves as a formal agreement between the buyer and the dealership.","simplifiedExplanation":"A buyer's order is a contract that shows what you are paying for a car and any extra costs. It makes sure both you and the dealership agree on the sale details."}},{"startTime":711.6,"endTime":719.4,"type":"term","title":"sales contract","url":"/glossary/sales-contract","quote":"...I would like for you to provide me with a buyer's order or a sales contract, not some little email...","canonicalId":"term:sales-contract","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A sales contract is a legal agreement between a buyer and seller that outlines the terms of the sale, including the price, payment terms, and conditions of the sale. It protects both parties by clearly stating their obligations.","simplifiedExplanation":"A sales contract is a written agreement that says what you and the dealership have agreed on for buying a car, including the price and any special conditions."}},{"startTime":725.1,"endTime":729.9,"type":"term","title":"additional fees","url":"/glossary/additional-fees","quote":"...that has the breakdown of any additional fees. By the way, what are the additional fees? Well, you have to pay a dog fee...","canonicalId":"term:additional-fees","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Additional fees are extra costs that may be added to the purchase price of a vehicle, such as documentation fees, dealer fees, or other charges that are not included in the advertised price.","simplifiedExplanation":"Additional fees are extra charges you might have to pay when buying a car, like paperwork fees or other costs that aren't part of the main price."}},{"startTime":725.1,"endTime":729.9,"type":"term","title":"dog fee","url":"/glossary/dog-fee","quote":"...Well, you have to pay a dog fee. Okay. Well, how much is that? 4.99...","canonicalId":"term:dog-fee","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A dog fee is a specific charge that some dealerships may apply, often related to the cost of preparing the vehicle for sale or other administrative costs. It's important to ask for clarification on what this fee covers.","simplifiedExplanation":"A dog fee is an extra charge that some car dealerships might add to the price of a car. It's good to ask what this fee is for so you understand why you're paying it."}},{"startTime":739.3,"endTime":746.6,"type":"term","title":"sales manager","url":"/glossary/sales-manager","quote":"...Not the salesperson. It needs to be a sales manager or hire. Hire would be like a general sales manager or a general manager or the dealer himself...","canonicalId":"term:sales-manager","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A sales manager is a person at a car dealership responsible for overseeing the sales team, managing sales operations, and ensuring customer satisfaction. They often have the authority to finalize deals and sign contracts.","simplifiedExplanation":"A sales manager is the person at a car dealership who helps run the sales team and makes sure everything goes smoothly when selling cars. They can also sign important documents for the sale."}},{"startTime":746.6,"endTime":753.4,"type":"term","title":"general manager","url":"/glossary/general-manager","quote":"...or hire would be like a general sales manager or a general manager or the dealer himself...","canonicalId":"term:general-manager","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A general manager at a dealership is responsible for the overall operations of the dealership, including sales, service, and customer relations. They play a key role in decision-making and managing staff.","simplifiedExplanation":"A general manager is the person in charge of running the whole car dealership. They make important decisions and help manage the staff to keep everything working well."}},{"startTime":860.2,"endTime":866.5,"type":"term","title":"refundable","url":"/glossary/refundable","quote":"...receipt for your $500 and it says that it's fully refundable under these listed circumstances, like what if you get down there and the car's got a big ding in one of the doors?","canonicalId":"term:refundable","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Refundable refers to the ability to get your money back under certain conditions. In the context of car purchases, it often relates to deposits or fees that can be returned if specific criteria are met.","simplifiedExplanation":"Refundable means you can get your money back if certain things happen. For example, if you pay a deposit on a car and decide not to buy it, you might get that money back if the dealership allows it."}},{"startTime":887.1,"endTime":902.4,"type":"term","title":"dent doctor","url":"/glossary/dent-doctor","quote":"...let them have their dent doctor come and push that ding out. And when you look at it, you're satisfied you leave.","canonicalId":"term:dent-doctor","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A dent doctor is a professional who specializes in paintless dent repair (PDR). They use specific techniques to remove dents from vehicles without affecting the paint, making it a cost-effective solution for minor damage.","simplifiedExplanation":"A dent doctor is someone who fixes small dents in cars without needing to repaint them. They have special tools to make the dents go away, which saves time and money."}},{"startTime":902.4,"endTime":906.5,"type":"term","title":"paint matching","url":"/glossary/paint-matching","quote":"...But what if they have to paint the door and then the paint doesn't match?","canonicalId":"term:paint-matching","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Paint matching is the process of ensuring that the color of the paint used to repair a vehicle matches the original color of the car. This is crucial for maintaining the vehicle's appearance after repairs.","simplifiedExplanation":"Paint matching means making sure that the new paint used to fix a car looks the same as the original paint. This is important so the car looks good after it's been repaired."}},{"startTime":1006.3,"endTime":1012.4,"type":"term","title":"payoff","url":"/glossary/payoff","quote":"...that were waiting on titles that never got them. And the people that traded those vehicles, their payoffs were never made...","canonicalId":"term:payoff","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A payoff is the amount of money required to fully pay off a loan or lease on a vehicle. This amount must be settled to transfer ownership of the vehicle or to trade it in.","simplifiedExplanation":"A payoff is how much money you need to pay to completely own your car if you borrowed money to buy it. If you trade it in, that amount needs to be paid off first."}},{"startTime":1199.0,"endTime":1216.2,"type":"concept","title":"cautionary tale","url":"/glossary/cautionary-tale","quote":"...this is something you call a cautionary tale...designed to warn listeners about potential dangers...","canonicalId":"concept:cautionary-tale","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A cautionary tale is a story that warns people about the potential dangers of certain actions or behaviors, often used to teach a lesson.","simplifiedExplanation":"A cautionary tale is a story that tells you to be careful and to think about the consequences of your actions."}},{"startTime":1283.4,"endTime":1290.2,"type":"term","title":"bill of sale","url":"/glossary/bill-of-sale","quote":"...preferably a bill of sale where it actually has everything itemized. And then if they require a deposit...","canonicalId":"term:bill-of-sale","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A bill of sale is a legal document that records the sale of a vehicle. It includes important details such as the sale price, vehicle identification number (VIN), and the names of the buyer and seller.","simplifiedExplanation":"A bill of sale is a paper that shows you bought a car. It has important information like how much you paid and details about the car."}}],"speakers":[{"id":"s1","name":"My Car Guru...Lennie Lawson","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/he-thought-he-found-a-great-online-deal-until-he-bought-a-ticket-flew-to-florida-and-arrived-at-the-dealership/transcript.vtt","type":"text/vtt"}]}