{"version":"1.0.0","episode":{"title":"His Son Told Him to Leave the Dealer | David Kline","url":"http://getcarcurious.com/episodes/his-son-told-him-to-leave-the-dealer-david-kline","audioUrl":"https://media.transistor.fm/f0750bca/697d8581.mp3","description":"\n        Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs.  Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode, Jeff welcomes David Kline back to talk about his transition from dealer tech to independent. David shares what it was like sticking with a job that wasn’t fulfilling and what finally pushed him to make a change. They dive into the ups and downs of flat rate pay, why shop culture makes a big difference, and how open communication and continuous learning can really shape your career.Timestamps:00:00 \"Speaking Out Without Boundaries\"20:41 \"Finding Joy in Connection\"25:32 \"Frustrations of Senior Techs\"41:28 \"Matco Boxes Prove Durable\"49:38 \"Collaborating in a Family Business\"54:06 Dealership Team Dynamics and Impact01:10:48 \"Effective Management and Workplace Challenges\"01:13:41 \"Warranty Pay vs. Retail Time\"01:33:34 \"Value, Pricing, and Customer Trust\"01:43:13 \"Service Delays and Training Issues\"01:48:54 \"Inspection Ownership and Miscommunication\"02:02:17 \"The Humility of Learning\"02:10:08 Balancing Integrity and Corporate Influence02:24:08 \"Mechanic's Challenges and Tools\"02:26:03 \"It's Who You Know\"\nFollow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232\n      "},"annotations":[{"startTime":109.0,"endTime":115.0,"type":"car","title":"Ford F350","url":"/cars/ford/f-350","image":"https://upload.wikimedia.org/wikipedia/commons/e/e5/%2708-%2710_Ford_F-350_Super_Duty_FX4_Regular_Cab.jpg","quote":"...I've got an F-350 on 37s. Oh, sick. So I can go where I need to go.","canonicalId":"car:ford:f-350","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Ford F-350 is a heavy-duty pickup truck known for its towing and hauling capabilities. It's part of the F-Series, which is one of the best-selling vehicle lines in the United States.","simplifiedExplanation":"The Ford F-350 is a large truck that can carry heavy loads and tow trailers. It's built for tough jobs and is often used for work or heavy-duty tasks.","imageAttribution":"Bull-Doser (Public domain)"}},{"startTime":115.0,"endTime":120.0,"type":"term","title":"MTs","url":"/glossary/mts","quote":"...I'm not running dedicated snows on my Jeep, but I mean, I'm running, you know, MTs, right? Mud trains. And they're very good in the snow.","canonicalId":"term:mts","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"MTs, or Mud Terrain tires, are designed for off-road driving, providing enhanced traction in muddy and loose surfaces. They typically have larger tread patterns to grip uneven terrain effectively.","simplifiedExplanation":"MTs are special tires made for driving on mud and rough ground. They have big patterns that help the car grip the surface better when it's slippery or uneven."}},{"startTime":115.0,"endTime":120.0,"type":"term","title":"dedicated snows","url":"/glossary/dedicated-snows","quote":"...I'm not running dedicated snows on my Jeep, but I mean, I'm running, you know, MTs, right? Mud trains. And they're very good in the snow.","canonicalId":"term:dedicated-snows","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Dedicated snow tires are specifically designed for winter conditions, providing better traction on snow and ice compared to all-season tires. They are made from softer rubber compounds that remain flexible in cold temperatures.","simplifiedExplanation":"Dedicated snow tires are special tires made just for driving in snow and ice. They help cars grip the road better when it's cold and slippery."}},{"startTime":115.0,"endTime":120.0,"type":"term","title":"4-wheel drive","url":"/glossary/4-wheel-drive","quote":"...I just stick it in 4-wheel drive and drive the speed limit, right? Snowblower or not.","canonicalId":"term:4-wheel-drive","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"4-wheel drive (4WD) is a drivetrain system that allows all four wheels of a vehicle to receive power from the engine simultaneously. This enhances traction and control, especially in off-road or slippery conditions.","simplifiedExplanation":"4-wheel drive means that all four wheels of a vehicle can move at the same time. This helps the vehicle grip the road better, especially in bad weather like snow or mud."}},{"startTime":470.0,"endTime":475.0,"type":"term","title":"scan tool","url":"/glossary/scan-tool","quote":"...thank God somebody before I had my license, before I was flat rate, just started handing me nightmare car after nightmare car and go, here's a wiring diagram, here's a scan tool, you know, don't come to me until you have a question or it's fixed.","canonicalId":"term:scan-tool","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A scan tool is a diagnostic device used by automotive technicians to communicate with a vehicle's onboard computer systems. It retrieves diagnostic trouble codes (DTCs) and provides information about the vehicle's performance and issues.","simplifiedExplanation":"A scan tool is a device that helps mechanics check what's wrong with a car by reading messages from the car's computer. It tells them if there are any problems and what they might be."}},{"startTime":559.0,"endTime":561.0,"type":"term","title":"door rate","url":"/glossary/door-rate","quote":"...if your door rate's $100 and $250 an hour and they go, well, Kia only charges $180...","canonicalId":"term:door-rate","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The door rate is the hourly labor charge that a repair shop sets for its services. It reflects the cost of labor and overhead associated with running the business, and can vary significantly between dealerships and independent shops.","simplifiedExplanation":"The door rate is how much a shop charges per hour for work on your car. Different shops can have different rates, and it affects how much you'll pay for repairs."}},{"startTime":657.0,"endTime":697.0,"type":"car","title":"Ford Edge","url":"/cars/ford/edge","image":"https://upload.wikimedia.org/wikipedia/commons/b/b6/FORD_EDGE_L_%28FORD_EDGE_THIRD_GENERATION%29.jpg","quote":"...oday make $60 an hour that aren't at the bleeding edge of their particular shop or their specialty? Not ...","canonicalId":"car:ford:edge","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Ford Edge is a midsize crossover SUV that offers a blend of comfort, technology, and performance, making it a popular choice for families and daily commuters. With its spacious interior and advanced safety features, it appeals to those looking for a versatile vehicle.","simplifiedExplanation":"The Ford Edge is a family-friendly SUV that has a lot of space inside for passengers and cargo. It's comfortable to drive and comes with modern features that make it easy to use.","imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":863.0,"endTime":868.0,"type":"term","title":"muscle memory","url":"/glossary/muscle-memory","quote":"...to become a David Klein in their shop where their muscle memory kicks in and we start doing these repetitive jobs faster and faster and faster...","canonicalId":"term:muscle-memory","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Muscle memory refers to the process by which the brain and muscles work together to perform tasks more efficiently through repetition. In automotive work, it allows technicians to perform complex tasks quickly and accurately after repeated practice.","simplifiedExplanation":"Muscle memory is when your body learns to do something automatically after doing it many times. For mechanics, this helps them work faster and better on cars after they've practiced a lot."}},{"startTime":945.0,"endTime":950.0,"type":"term","title":"flat rate","url":"/glossary/flat-rate","quote":"So when I see the people that have a platform and they're advocating so hard for that flat rate has to stay, and flat rate can work, and it's a leadership problem, that's the reason it doesn't work.","canonicalId":"term:flat-rate","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Flat rate is a payment system used in automotive repair where technicians are paid a set amount for each job, regardless of the actual time it takes to complete. This system can incentivize speed but may not reflect the complexity or time needed for certain repairs.","simplifiedExplanation":"Flat rate means mechanics get paid a fixed amount for each job they do, no matter how long it takes. This can make them work faster, but sometimes it doesn't match the actual work needed."}},{"startTime":2070.0,"endTime":2075.0,"type":"company","title":"Matco","url":"/glossary/matco","quote":"...the bigger problem is, is one of the boxes was still okay. So they were going to order replacements. Well, Matco updated their toolboxes...","canonicalId":"company:matco","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Matco is a well-known manufacturer of professional-grade tools and toolboxes, often used by mechanics and automotive professionals. They offer a wide range of products designed for durability and efficiency in automotive repair and maintenance.","simplifiedExplanation":"Matco is a brand that makes tools and tool storage solutions. Their products are popular among mechanics because they are built to last and help keep tools organized."}},{"startTime":2081.0,"endTime":2119.0,"type":"car","title":"Rolls-Royce Ghost","url":"/cars/rolls-royce/ghost","image":"https://upload.wikimedia.org/wikipedia/commons/1/1f/Monaco-Rolls-Royce-4071031.jpg","quote":"...ter all of that, the best thing they could do was ghost me. And I guess they thought I was gonna go away....","canonicalId":"car:rolls-royce:ghost","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Rolls-Royce Ghost is a luxury sedan known for its opulence, craftsmanship, and powerful performance. As one of the flagship models of the brand, it represents the pinnacle of automotive luxury and is often discussed in the context of wealth and status.","simplifiedExplanation":"The Rolls-Royce Ghost is an extremely fancy car that is all about luxury and comfort. It's made with the best materials and is designed to provide a smooth and elegant driving experience for those who can afford it.","imageAttribution":"ermell (CC BY-SA 4.0)"}},{"startTime":2322.0,"endTime":2337.0,"type":"car","title":"Chevrolet Spark","url":"/cars/chevrolet/spark","image":"https://upload.wikimedia.org/wikipedia/commons/e/e0/2011_Chevrolet_Spark_1.0_LS%2C_front_left%2C_06-23-2024.jpg","quote":"...eally, considering the trauma, stayed put for the spark. So I was pretty impressed with that. Now I gotta...","canonicalId":"car:chevrolet:spark","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Chevrolet Spark is a subcompact car known for its affordability and efficiency, making it a practical choice for city driving. Its small size allows for easy maneuverability and parking, appealing to budget-conscious buyers and first-time car owners.","simplifiedExplanation":"The Chevrolet Spark is a small and affordable car that's great for driving around the city. It's easy to park and saves money on gas, making it a good option for people who want a simple and budget-friendly vehicle.","imageAttribution":"Ethan Llamas (CC BY-SA 4.0)"}},{"startTime":3500.0,"endTime":3505.0,"type":"term","title":"effective labor rate","url":"/glossary/effective-labor-rate","quote":"...I know what it's all about. It's effective labor rate, right? If I'm paying that guy $18 an hour and he can do brakes...","canonicalId":"term:effective-labor-rate","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Effective labor rate refers to the average amount of money a shop makes per hour of labor, taking into account all jobs and the rates paid to technicians. It helps determine profitability and efficiency in a repair shop.","simplifiedExplanation":"Effective labor rate is how much money a repair shop makes on average for each hour of work done. It shows how well the shop is doing financially."}},{"startTime":3528.0,"endTime":3562.0,"type":"car","title":"Ford Flex","url":"/cars/ford/flex","image":"https://upload.wikimedia.org/wikipedia/commons/4/41/14_Ford_Flex_Limited.jpg","quote":"... off, or the pedals up, you know, caliper's got a flex hose twist, whatever, you cannot convince that cu...","canonicalId":"car:ford:flex","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Ford Flex is a full-size crossover SUV that stands out with its boxy design and spacious interior, making it ideal for families. Known for its versatility and comfort, it offers ample passenger and cargo space, along with a range of technology features.","simplifiedExplanation":"The Ford Flex is a big SUV that has a unique shape and lots of room inside for people and their stuff. It's designed to be comfortable for families and comes with useful features for everyday driving.","imageAttribution":"HJUdall (CC0)"}},{"startTime":3562.0,"endTime":3567.0,"type":"part","title":"brake caliper","url":"/glossary/brake-caliper","quote":"...you can't afford sending Miss Taylor's car out upside down, brake caliper, what have you. So you go to the guy and you go, hey, we're gonna pay you for a professional level of, of workmanship, and that's what you have to give us.","canonicalId":"part:brake-caliper","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A brake caliper is a critical component of a disc brake system that houses the brake pads and pistons. It applies pressure to the brake pads against the brake disc to slow down or stop the vehicle.","simplifiedExplanation":"The brake caliper is a part of the car's braking system. It helps squeeze the brake pads against the spinning disc to slow down the car when you press the brake pedal."}},{"startTime":3598.0,"endTime":3600.0,"type":"term","title":"oil changes","url":"/glossary/oil-changes","quote":"...we do have a guy who does oil changes and tires and stuff like that. Great kid, you know, coming up.","canonicalId":"term:oil-changes","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Oil changes are routine maintenance tasks that involve draining old engine oil and replacing it with new oil. This is crucial for keeping the engine lubricated and running smoothly.","simplifiedExplanation":"An oil change is when a mechanic replaces the old oil in your car's engine with new oil. This helps keep the engine running well and prevents damage."}},{"startTime":3804.0,"endTime":3806.0,"type":"term","title":"overhead","url":"/glossary/overhead","quote":"...I understand why dealerships aren't that way. I get it. You've got a bajillion dollars in overhead.","canonicalId":"term:overhead","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Overhead refers to the ongoing expenses of operating a business that are not directly tied to producing a product or service. In a dealership, this includes costs like rent, utilities, and salaries.","simplifiedExplanation":"Overhead is the money a business spends to keep running that isn't directly related to making or selling things. For a car dealership, this includes things like rent and employee salaries."}},{"startTime":4421.0,"endTime":4425.0,"type":"term","title":"warranty","url":"/glossary/warranty","quote":"...the reality is, is like, I've never asked you what you can get paid for under a warranty. I've never asked that. It doesn't matter to me. Just, here is my time punch, this is what I did, the car is fixed, this is what I expect to get paid...","canonicalId":"term:warranty","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A warranty is a guarantee provided by the manufacturer or dealer that promises to repair or replace a vehicle or its components if they fail within a specified period. It typically covers defects in materials or workmanship but may not cover all types of damage or wear and tear.","simplifiedExplanation":"A warranty is like a promise from the car maker that they will fix problems with the car for a certain time. If something goes wrong, they will repair it without you having to pay extra, as long as it's covered by the warranty."}},{"startTime":4504.0,"endTime":4506.0,"type":"term","title":"turbos","url":"/glossary/turbo","quote":"...I'd much rather be over there making, you know, my retail time to do turbos that engine than to solve this problem...","canonicalId":"term:turbo","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Turbos, or turbochargers, are devices that force more air into an engine's combustion chamber, allowing it to burn more fuel and produce more power. They are commonly used in performance and efficiency-focused vehicles.","simplifiedExplanation":"Turbos are parts that help engines get more air, which makes them more powerful. They help cars go faster and can also make them use less fuel."}},{"startTime":4559.0,"endTime":4600.0,"type":"car","title":"Porsche 911","url":"/cars/porsche/911","image":"https://upload.wikimedia.org/wikipedia/commons/c/c6/2013_Porsche_911_Carrera_4S_%28991%29_%289626546987%29.jpg","quote":"That's the stuff I remember when I'm all done and out of it. It's not the cars that I remember that like I could cut the labor time into one-third. That's— they're all gone, they're crushed now, you know, we're tricking out of the soda cans. It's this— it's the stuff that haunts me, that like I had to take that carpet up and find that splice the first time. Well, and it's— I mean, it's the stress of it. Like, you show up every day with absolutely no guarantee of earning anything, and it's like you're expecting somebody to exist at a professional level in a skilled trade with a tremendous, usually, investment in tooling and training and everything else, and you're guaranteed to them is nothing. And then when, when, when stuff happens, winter storms or elections, or— I mean, God, I worked, I worked in the business when 9/11 happened. Yeah. And it's like, okay, great, well, I'm not coming to work. Well, no, you have to. I have to come to work? How much are you going to pay me? Well, nothing. Right. You get fucked.","canonicalId":"car:porsche:911","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Porsche 911 is a high-performance sports car that has become an icon in the automotive world since its introduction in 1964. Known for its distinctive design and rear-engine layout, the 911 is celebrated for its exceptional handling and driving experience, making it a favorite among enthusiasts and collectors.","simplifiedExplanation":"The Porsche 911 is a famous sports car that many people love because it looks great and drives really well. It's been around for a long time and is known for being fun to drive, which is why it often comes up in conversations about cars.","imageAttribution":"David Villarreal Fernández (CC BY-SA 2.0)"}},{"startTime":4930.0,"endTime":4970.0,"type":"car","title":"Honda Accord","url":"/cars/honda/accord","image":"https://upload.wikimedia.org/wikipedia/commons/2/29/2007_Honda_Accord_Euro_R_with_Mugen_tuning_front.jpg","quote":"... somebody. If I'm paying $55,000 for a damn Honda Accord, you can pay me the time it takes me to figure ou...","canonicalId":"car:honda:accord","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Honda Accord is a midsize sedan that has been a staple in the automotive market since 1976, known for its reliability, spacious interior, and fuel efficiency. It often garners attention for its balance of comfort and performance, making it a popular choice for families and commuters alike.","simplifiedExplanation":"The Honda Accord is a popular family car that many people trust because it lasts a long time and is easy to drive. It's spacious inside, making it comfortable for passengers, and it's known for being good on gas, which helps save money.","imageAttribution":"Throwawayacc222 (CC0)"}},{"startTime":5016.0,"endTime":5020.0,"type":"term","title":"PCM","url":"/glossary/pcm","quote":"...why did we put a PCM and a TIPM in this car? Oh well, no, we want money for both of them. And it's like, right, that guy shouldn't have been doing that...","canonicalId":"term:pcm","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"PCM stands for Powertrain Control Module, which is the computer that controls the engine and transmission functions in a vehicle. It processes data from various sensors to optimize performance and efficiency.","simplifiedExplanation":"The PCM is like the car's brain, helping it run smoothly by controlling the engine and transmission. It makes sure everything works together properly."}},{"startTime":5016.0,"endTime":5020.0,"type":"term","title":"TIPM","url":"/glossary/tipm","quote":"...why did we put a PCM and a TIPM in this car? Oh well, no, we want money for both of them. And it's like, right, that guy shouldn't have been doing that...","canonicalId":"term:tipm","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"TIPM stands for Totally Integrated Power Module, which is an electrical distribution center in vehicles that manages power to various components. It plays a crucial role in controlling electrical systems and ensuring they function correctly.","simplifiedExplanation":"The TIPM is like a power hub in your car that helps distribute electricity to different parts. It makes sure everything that needs power gets it."}},{"startTime":5195.0,"endTime":5200.0,"type":"term","title":"no-start","url":"/glossary/no-start","quote":"...I had a car that I've been chasing a poor, what I think was a poor ground on causing an intermittent no-start. Okay.","canonicalId":"term:no-start","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A no-start condition refers to a situation where a vehicle's engine does not start when the ignition is turned on. This can be due to various issues, such as battery failure, fuel delivery problems, or electrical faults.","simplifiedExplanation":"A no-start means your car won't start at all when you turn the key. It could be because the battery is dead or there's another problem with the engine."}},{"startTime":5385.0,"endTime":5390.0,"type":"term","title":"ADAS calibrations","url":"/glossary/adas-calibrations","quote":"...if you could afford to fund an independent at the level of a dealer, if you could offer that level— ADAS calibrations, you know, state-of-the-art equipment...","canonicalId":"term:adas-calibrations","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"ADAS stands for Advanced Driver Assistance Systems, which include features like lane departure warnings and adaptive cruise control. Calibration is necessary to ensure these systems function correctly after repairs or adjustments.","simplifiedExplanation":"ADAS are smart features in cars that help with driving, like keeping you in your lane. Calibration makes sure these features work properly after any repairs."}},{"startTime":5787.0,"endTime":5790.0,"type":"term","title":"Euro car","url":"/glossary/euro-car","quote":"...you don't tackle the nightmare cars, you know. You don't say, yes, I can fix that Euro car, because you— like, how many Euro cars did you work on last year? None, you know. But it's just a car, right? It's not like that, unfortunately, anymore...","canonicalId":"term:euro-car","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"'Euro car' refers to vehicles that are manufactured in Europe or designed to meet European specifications. These cars often have unique engineering and design features that can make them more complex to repair than domestic vehicles.","simplifiedExplanation":"A 'Euro car' is a car made in Europe. These cars can be harder to fix because they often have different parts and technology compared to cars made in other countries."}},{"startTime":6082.0,"endTime":6129.0,"type":"car","title":"Renault Wind","url":"/cars/renault/wind","image":"https://upload.wikimedia.org/wikipedia/commons/e/ee/Renault_Wind_%2816686057418%29.jpg","quote":"..., and that's your, you know, what used to be your wind module. So that's what allows the car to unlock, ...","canonicalId":"car:renault:wind","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Renault Wind is a compact convertible that was produced between 2010 and 2012, known for its unique design and fun driving experience. It appeals to those looking for an affordable and stylish open-top car for leisurely drives.","simplifiedExplanation":"The Renault Wind is a small car that can turn into a convertible, meaning you can drive it with the top down. It's designed to be fun and stylish, perfect for enjoying nice weather.","imageAttribution":"Dennis Elzinga (CC BY 2.0)"}},{"startTime":6188.0,"endTime":6191.0,"type":"term","title":"ABS module","url":"/glossary/abs-module","quote":"...backordered 6 weeks. Yep. ABS modules and Chryslers. Yeah, yeah.","canonicalId":"term:abs-module","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An ABS module is a component of the Anti-lock Braking System (ABS) that helps prevent the wheels from locking up during braking, allowing for better control and stability. If the ABS module fails, it can lead to issues with braking performance and safety.","simplifiedExplanation":"An ABS module is part of a car's braking system that helps keep the wheels from locking up when you brake hard. If it doesn't work, it can make it harder to stop safely."}},{"startTime":6248.0,"endTime":6301.0,"type":"term","title":"transmission service","url":"/glossary/transmission-service","quote":"...about doing a transmission service. She said, the service advisor customer, \"Well, I drive a 2008 Nissan and I've never done a transmission service...","canonicalId":"term:transmission-service","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Transmission service typically involves changing the transmission fluid and filter to ensure the transmission operates smoothly. Regular service can help prevent costly repairs and extend the life of the transmission.","simplifiedExplanation":"Transmission service means checking and changing the fluid in your car's transmission, which helps it work properly. Doing this regularly can help avoid big problems later on."}},{"startTime":6506.0,"endTime":6507.0,"type":"term","title":"steering rack","url":"/glossary/steering-racks","quote":"...the tech that it got dispatched from to comes to them and says, um, this got missed, that got missed, this is what says it was a steering rack that was leaking...","canonicalId":"term:steering-racks","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The steering rack is a crucial component of a vehicle's steering system, converting the rotational motion of the steering wheel into linear motion that turns the wheels. A leaking steering rack can lead to steering issues and should be addressed promptly.","simplifiedExplanation":"The steering rack helps you turn the car when you move the steering wheel. If it's leaking, it can cause problems with steering."}},{"startTime":6709.0,"endTime":6714.0,"type":"term","title":"tune-up","url":"/glossary/tune-up","quote":"...if they just did a tune-up on it, now it feels different to the customer...","canonicalId":"term:tune-up","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A tune-up is a maintenance procedure that typically involves replacing spark plugs, checking and adjusting the ignition system, and ensuring that the engine runs efficiently. It's essential for keeping an engine in good condition and can help prevent future problems.","simplifiedExplanation":"A tune-up is when a mechanic checks and fixes things in your car's engine to make sure it runs well. This usually includes changing parts like spark plugs and making adjustments."}},{"startTime":6714.0,"endTime":6719.0,"type":"term","title":"fuel system cleaning","url":"/glossary/fuel-system-cleaning","quote":"...for plugs, wires, and a fuel system cleaning on their Caravan...","canonicalId":"term:fuel-system-cleaning","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Fuel system cleaning is a service that removes deposits and contaminants from the fuel injectors, intake valves, and combustion chambers. This can improve engine performance, fuel efficiency, and reduce emissions.","simplifiedExplanation":"Fuel system cleaning is a process where a mechanic cleans parts of your car's engine that use fuel. This helps the engine run better and use less gas."}},{"startTime":6763.0,"endTime":6768.0,"type":"term","title":"mass airflow sensor","url":"/glossary/mass-air-flow-sensor","quote":"...with a check engine light on for mass airflow fault. But the weird thing was...","canonicalId":"term:mass-air-flow-sensor","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The mass airflow sensor measures the amount of air entering the engine to help determine the correct fuel-to-air ratio for optimal combustion. A faulty mass airflow sensor can lead to poor engine performance and trigger a check engine light.","simplifiedExplanation":"The mass airflow sensor is a part of your car that checks how much air is coming into the engine. It helps the engine know how much fuel to use. If it's not working right, it can cause problems and warning lights."}},{"startTime":6838.0,"endTime":6843.0,"type":"term","title":"drivability problem","url":"/glossary/drivability-problem","quote":"...come back the next week with a drivability problem. Yeah. And they give it to me...","canonicalId":"term:drivability-problem","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A drivability problem refers to issues that affect how well a vehicle drives, such as stalling, hesitation, or poor acceleration. These problems can be caused by various factors, including engine performance issues or transmission problems.","simplifiedExplanation":"A drivability problem is when your car doesn't drive smoothly or has trouble speeding up. It can happen for different reasons, like engine issues or problems with the transmission."}},{"startTime":7090.0,"endTime":7092.0,"type":"term","title":"long crank","url":"/glossary/long-crank","quote":"...it's not a tune-up, it's not going to fix this. Like, I fired it up and it had a long crank, and, you know, the purge solenoid is sticking open...","canonicalId":"term:long-crank","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A long crank refers to a situation where the engine takes longer than usual to start after the ignition key is turned. This can indicate various issues, such as fuel delivery problems or ignition system failures.","simplifiedExplanation":"A long crank means your car takes a while to start when you turn the key. It can be a sign that something is wrong with the engine or fuel system."}},{"startTime":7212.0,"endTime":7215.0,"type":"term","title":"O2 sensor","url":"/glossary/o2-sensor","quote":"...I have to do my O2 sensor and then explain why they also need this coil, and the customer's paying for something they didn't need.","canonicalId":"term:o2-sensor","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An O2 sensor, or oxygen sensor, measures the amount of oxygen in the exhaust gases of a vehicle. This information helps the engine control unit adjust the air-fuel mixture for optimal combustion and emissions control.","simplifiedExplanation":"An O2 sensor checks how much oxygen is in the car's exhaust. This helps the engine run efficiently and reduces pollution. If it fails, it can cause performance issues."}},{"startTime":7215.0,"endTime":7217.0,"type":"part","title":"coil","url":"/glossary/coil","quote":"...I have to do my O2 sensor and then explain why they also need this coil, and the customer's paying for something they didn't need.","canonicalId":"part:coil","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A coil, specifically an ignition coil, is an electrical component that transforms low voltage from the battery into the high voltage needed to ignite the fuel-air mixture in the engine's cylinders. It plays a crucial role in the ignition system.","simplifiedExplanation":"A coil is a part of the car's ignition system that helps start the engine by creating a spark. If it fails, the engine may not start or run poorly."}},{"startTime":7537.0,"endTime":7548.0,"type":"brand","title":"GM","url":"/glossary/gm","quote":"...I have a buddy that works for, uh, for Toyota, and I have a buddy that works, uh, has worked on GM, you know, diesel truck stuff forever.","canonicalId":"brand:gm","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"General Motors (GM) is an American automotive corporation that produces a wide range of vehicles under various brands, including Chevrolet, GMC, Cadillac, and Buick. They are known for their innovation and diverse vehicle lineup.","simplifiedExplanation":"GM stands for General Motors, a big car company in the United States. They make many different types of cars and trucks under different brand names."}},{"startTime":8365.0,"endTime":8391.0,"type":"car","title":"Jeep Wrangler","url":"/cars/jeep/wrangler","image":"https://upload.wikimedia.org/wikipedia/commons/a/a7/JEEP_WRANGLER_%28JL%29_China.jpg","quote":"...t's, it's part limited resource and part— is it a Wrangler? It's a Compass. Oh, okay.","canonicalId":"car:jeep:wrangler","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Jeep Wrangler is a rugged off-road vehicle that has a strong following due to its iconic design and capability in challenging terrains. Since its introduction, it has become synonymous with adventure and outdoor activities, making it a popular choice for those who enjoy exploring.","simplifiedExplanation":"The Jeep Wrangler is a tough vehicle designed for off-roading, meaning it can handle rough trails and dirt roads. Many people love it for its cool look and ability to go on adventures in nature.","imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":8365.0,"endTime":8391.0,"type":"car","title":"Ford Fiesta","url":"/cars/ford/fiesta","image":"https://upload.wikimedia.org/wikipedia/commons/4/46/1985_Ford_Fiesta_Popular_plus.jpg","quote":"...d pretty good on a, a diag on a little Ford, God, Fiesta for a no start. Okay. And I've got a, a Jeep that...","canonicalId":"car:ford:fiesta","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Ford Fiesta is a subcompact car that has been praised for its nimble handling, fuel efficiency, and affordability. It appeals to younger drivers and city dwellers looking for a practical and economical vehicle.","simplifiedExplanation":"The Ford Fiesta is a small car that's easy to drive and park, making it great for city living. It's also known for being good on gas, which helps save money when you fill up.","imageAttribution":"Calreyn88 (CC BY-SA 4.0)"}},{"startTime":8365.0,"endTime":8391.0,"type":"car","title":"Jeep Compass","url":"/cars/jeep/compass","image":"https://upload.wikimedia.org/wikipedia/commons/a/aa/JEEP_COMPASS_%28MK49%29_China.jpg","quote":"...mited resource and part— is it a Wrangler? It's a Compass. Oh, okay.","canonicalId":"car:jeep:compass","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Jeep Compass is a compact SUV that combines the brand's off-road heritage with everyday practicality. It offers a comfortable ride, modern technology, and decent off-road capabilities, appealing to those who want a versatile vehicle for both city and country driving.","simplifiedExplanation":"The Jeep Compass is a smaller SUV that can handle both city streets and some off-road adventures. It's designed to be practical and comfortable for everyday use while still having a bit of that rugged Jeep feel.","imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":8457.0,"endTime":8499.0,"type":"car","title":"Toyota FJ Cruiser","url":"/cars/toyota/fj-cruiser","image":"https://upload.wikimedia.org/wikipedia/commons/b/b9/TOYOTA_FJ_CRUISER_China.jpg","quote":"...s, so how do we want to do this? And I had a, uh, FJ Cruiser the other day. I put a catalytic converter on on ...","canonicalId":"car:toyota:fj-cruiser","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota FJ Cruiser is a retro-styled SUV that was produced from 2006 to 2014, designed for off-road enthusiasts with its rugged build and distinctive looks. It combines modern technology with classic SUV styling, making it a unique choice for those who value both capability and aesthetics.","simplifiedExplanation":"The Toyota FJ Cruiser is a tough-looking SUV that can go off-road, meaning it can drive on rough trails and dirt paths. It's known for its cool design and strong performance, which makes it popular among adventure seekers.","imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}}],"speakers":[{"id":"s1","name":"Jeff Compton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/his-son-told-him-to-leave-the-dealer-david-kline/transcript.vtt","type":"text/vtt"}]}