{"version":"1.0.0","episode":{"title":"How to use a dealers website to your advantage and avoid getting ripped off with fraudulent discounts","url":"http://getcarcurious.com/episodes/how-to-use-a-dealers-website-to-your-advantage-and-avoid-getting-ripped-off-with-fraudulent-discounts","audioUrl":"https://www.buzzsprout.com/2021673/episodes/19016093-how-to-use-a-dealers-website-to-your-advantage-and-avoid-getting-ripped-off-with-fraudulent-discounts.mp3","description":"Send us Fan MailEmail Lennie at lennielawson2020@gmail.com"},"annotations":[{"startTime":170.4,"endTime":195.4,"type":"concept","title":"processing fee","url":"/glossary/processing-fee","quote":"We do have a processing fee.\n[173.4s]  When did that start, Lenny?\n[176.4s]  Well, let's see.","canonicalId":"concept:processing-fee","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A processing fee is an extra charge dealers add to the deal to cover administrative costs (and sometimes profit). It’s important because it can change the true out-the-door price and may be used to offset or disguise discount claims.","simplifiedExplanation":"A processing fee is an extra charge the dealer adds on top of the vehicle price. It matters because it can make a “discounted” deal end up costing more than you expected."}},{"startTime":222.2,"endTime":227.9,"type":"concept","title":"cutting the margins","url":"/glossary/cutting-the-margins","quote":"Now you're going to say, well, sure, you know, essential to dealer profitability because the manufacturers kept cutting the margins.","canonicalId":"concept:cutting-the-margins","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Cutting the margins” means reducing the profit spread between what a dealership (or supplier) pays and what they can sell for. When margins shrink, dealers may rely more on fees, add-ons, or financing products to make up the difference—making it important to scrutinize the full deal."}},{"startTime":237.9,"endTime":265.4,"type":"concept","title":"suppliers","url":"/glossary/suppliers","quote":"They squeeze the suppliers who supply parts and accessories for the vehicles. You know, Ford, General Motors, Stalantus, they don't manufacture.","canonicalId":"concept:suppliers","priority":0.5,"confidence":0.82,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In automotive production, “suppliers” are companies that manufacture specific components—like engines, electronics, seats, or interior trim—rather than the automaker making everything in-house. This supply-chain structure is why automakers can negotiate component pricing and why dealers and customers can see pricing ripple effects.","simplifiedExplanation":"Suppliers are other companies that make parts for cars. The automaker then puts those parts together, so the cost of parts from suppliers affects the final car price."}},{"startTime":244.5,"endTime":250.3,"type":"brand","title":"General Motors","url":"/glossary/general-motors","quote":"You know, Ford, General Motors, Stalantus, they don't manufacture.","canonicalId":"brand:general-motors","priority":0.5,"confidence":0.88,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"General Motors (GM) is mentioned as an automaker that doesn’t manufacture all components itself. GM’s reliance on suppliers and negotiated component costs is part of the broader pricing pressure that can reduce dealer margins."}},{"startTime":244.5,"endTime":250.3,"type":"brand","title":"Ford","url":"/glossary/ford","quote":"You know, Ford, General Motors, Stalantus, they don't manufacture.","canonicalId":"brand:ford","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Ford is referenced as an automaker that relies on outside suppliers for many components. This matters because supplier pricing and supply-chain negotiations can influence the automaker’s ability to set MSRP, incentives, and what dealers can profitably sell for.","simplifiedExplanation":"Ford is a car brand that builds vehicles, but many parts come from other companies. Those part costs can affect pricing and dealer discounts."}},{"startTime":268.4,"endTime":284.6,"type":"concept","title":"assembly plant","url":"/glossary/assembly-plant","quote":"Now Ford produces the vehicle in an assembly plant. They put all those components together.","canonicalId":"concept:assembly-plant","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An “assembly plant” is where an automaker combines components into complete vehicles. The transcript’s point is that suppliers deliver components to the plant, then the finished cars are shipped onward to dealers—so pricing pressure can flow through each step.","simplifiedExplanation":"An assembly plant is the factory where car parts get put together into a finished car. Parts come in, the car is built, then it’s shipped to dealers."}},{"startTime":275.7,"endTime":282.5,"type":"concept","title":"inventories at the factory","url":"/glossary/inventories-at-the-factory","quote":"so that they don't have to carry inventories at the factory. And they don't have any place to put them.","canonicalId":"concept:inventories-at-the-factory","priority":0.5,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Inventories at the factory” refers to stockpiling parts on-site. Keeping less inventory lowers storage costs and reduces the risk of parts becoming obsolete, but it increases reliance on frequent, reliable supplier deliveries.","simplifiedExplanation":"Inventories are parts stored at the factory. If a factory keeps less on hand, it saves money on storage, but it has to get deliveries on schedule."}},{"startTime":284.6,"endTime":290.0,"type":"concept","title":"shipped to dealers","url":"/glossary/shipped-to-dealers","quote":"And so they assemble vehicles and then they ship them to dealers. And so the margins have shrunk...","canonicalId":"concept:shipped-to-dealers","priority":0.5,"confidence":0.76,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Shipped to dealers” describes the distribution step where completed vehicles are sent from the automaker/assembly network to dealership lots. Dealer pricing and discounting strategies depend heavily on how much the dealer paid for the vehicle and what incentives are available."}},{"startTime":351.7,"endTime":354.8,"type":"term","title":"add-ons","url":"/glossary/add-ons","quote":"You'll see the factory MSRP label. And then right beside it, you'll see all these add-ons.","canonicalId":"term:add-ons","priority":0.5,"confidence":0.84,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Add-ons are optional or bundled items the dealer adds to the vehicle deal, often shown on the window sticker. Some are real equipment (like a hitch), while others are profit-oriented charges that may be less tangible.","simplifiedExplanation":"Add-ons are extra items or charges the dealer adds to the car deal. Some are actual parts you can use, but others are basically extra fees."}},{"startTime":354.8,"endTime":360.7,"type":"term","title":"weather tech","url":"/glossary/weather-tech","quote":"Some of them are legit, you know, like if they put a weather tech format in it or what else, you know, luggage rack, trailer hitch...","canonicalId":"term:weather-tech","priority":0.5,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“WeatherTech” is a well-known aftermarket brand that makes floor liners and other accessories designed to protect against rain, snow, and mud. When a dealer lists it as an add-on, it’s usually a tangible product you can verify."}},{"startTime":360.7,"endTime":366.0,"type":"term","title":"trailer hitch","url":"/glossary/trailer-hitch","quote":"...luggage rack, trailer hitch, you know, those are what we call hard ads.","canonicalId":"term:trailer-hitch","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A trailer hitch is a receiver-style mounting point that allows towing or carrying accessories like bike racks. As a dealer add-on, it’s a specific installed component that should be itemized and priced transparently."}},{"startTime":465.3,"endTime":469.5,"type":"concept","title":"finance or lease","url":"/glossary/finance-or-lease","quote":"So cash price, you can click on cash, finance or lease. So on the cash price, MSRP is $66,185.","canonicalId":"concept:finance-or-lease","priority":0.5,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Finance and lease are two different ways to pay for a vehicle. Finance usually means you’re buying over time (you build equity), while a lease is more like renting for a set term with mileage/condition rules.","simplifiedExplanation":"Finance and lease are two different payment plans. Financing is usually buying the car over time, while leasing is paying to use it for a few years with extra rules."}},{"startTime":565.7,"endTime":571.0,"type":"term","title":"paint sealant","url":"/glossary/paint-sealant","quote":"Well, yeah, but you've got to add back the marketing margin and the paint sealant and the fabric guard and the extra toolkit made in Bangladesh.","canonicalId":"term:paint-sealant","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Paint sealant is a dealer-installed protective coating applied to the vehicle’s exterior paint. It’s often sold as an add-on with a separate charge, which can inflate the price and reduce the effective value of the advertised discount.","simplifiedExplanation":"Paint sealant is an extra protective product the dealer may add to the car. It usually costs extra, so it can make your “discount” feel smaller when you see the final bill."}},{"startTime":567.4,"endTime":571.0,"type":"term","title":"fabric guard","url":"/glossary/fabric-guard","quote":"Well, yeah, but you've got to add back the marketing margin and the paint sealant and the fabric guard and the extra toolkit made in Bangladesh.","canonicalId":"term:fabric-guard","priority":0.5,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Fabric guard is a protective treatment applied to upholstery to help repel spills and stains. Like paint sealant, it’s commonly offered as a paid add-on, and it can be used to offset the apparent discount on the website.","simplifiedExplanation":"Fabric guard is a protective treatment for seats or cloth surfaces. It’s an extra add-on that can add cost, even if the website made the deal look cheaper."}},{"startTime":661.1,"endTime":662.6,"type":"term","title":"APR","url":"/glossary/apr","quote":"Right here it is. 72 months at 5.77% APR with 13,237 down payment or trade equity.","canonicalId":"term:apr","priority":0.9,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"APR (Annual Percentage Rate) is the interest rate used to calculate your loan cost. A higher APR can make the monthly payment look “reasonable” while costing much more over the full term.","simplifiedExplanation":"APR is the interest rate on the car loan. Even if the monthly payment seems okay, a higher APR can make the total cost much higher."}},{"startTime":662.6,"endTime":673.0,"type":"term","title":"down payment or trade equity","url":"/glossary/down-payment-or-trade-equity","quote":"72 months at 5.77% APR with 13,237 down payment or trade equity. And there you go.","canonicalId":"term:down-payment-or-trade-equity","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The phrase “down payment or trade equity” indicates the dealer finance calculator is treating either cash you put down or value from your trade-in as the upfront contribution. This affects the loan amount and therefore the monthly payment.","simplifiedExplanation":"This means the dealer is counting either your cash down payment or the value from your trade-in as money you’re putting toward the purchase. That changes how much you have to finance."}},{"startTime":674.8,"endTime":679.2,"type":"term","title":"monthly payment","url":"/glossary/monthly-payment","quote":"What's the payment, Lenny? 825.19 a month. Well, that's too much.","canonicalId":"term:monthly-payment","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The “monthly payment” is the amount due each month under the loan terms shown on the dealer site. It’s a key number, but it can be misleading if you don’t also check the APR, term length, and total cost.","simplifiedExplanation":"The monthly payment is what you pay each month for the loan. It’s important, but you should also look at the interest rate and loan length to know the real cost."}},{"startTime":694.1,"endTime":705.8,"type":"term","title":"lease payment","url":"/glossary/lease-payment","quote":"[694.1s] It says lease. [695.7s] Let's click it. [697.0s] How much is the lease payment? [698.8s] 664.","canonicalId":"term:lease-payment","priority":0.9,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A lease payment is what you pay each month to use a car for a set term, rather than paying off the full purchase price. In many deals, the lease is calculated using the car’s expected value at the end of the lease plus fees and interest-like charges.","simplifiedExplanation":"A lease payment is the monthly amount you pay to drive the car for a few years. Instead of owning the car, you’re basically paying for the car’s “use” during the lease term."}},{"startTime":710.9,"endTime":716.4,"type":"term","title":"36 months","url":"/glossary/36-months","quote":"[710.9s] The lease payment is 36 months plus tax. [716.4s] What do you pay tax on on a lease?","canonicalId":"term:36-months","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“36 months” is a common lease length (three years). Lease payments are often structured around the car’s expected value at the end of the term, so the term length matters for the monthly number you see online.","simplifiedExplanation":"“36 months” means the lease runs for about three years. Lease deals are calculated based on what the car is expected to be worth later, so the length affects your monthly payment."}},{"startTime":752.0,"endTime":754.6,"type":"concept","title":"trade-in","url":"/glossary/trade-in","quote":"[749.2s] That's a big chunk right there. [752.0s] And so that's why, you know, most people have trade-ins,","canonicalId":"concept:trade-in","priority":0.5,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A trade-in is when you turn in your current vehicle as part of the deal, usually to reduce the amount you pay for the new car. Trade-in values can be a major variable in the final “out-the-door” cost, so it’s important to compare offers carefully.","simplifiedExplanation":"A trade-in is when you use your current car to help pay for the next one. The dealer gives you a value for it, which can lower what you need to pay overall."}},{"startTime":833.6,"endTime":845.4,"type":"concept","title":"title","url":"/glossary/title","quote":"And when you make your last payment, they'll be nice enough to, hopefully, to send you the title. Then who's is it? It's yours.","canonicalId":"concept:title","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The vehicle title is the legal document that proves ownership. Many lenders hold the title until the loan is paid off, then send it to you after your final payment.","simplifiedExplanation":"The title is the paperwork that shows you own the car. If you’re financing, the bank may hold it until you pay off the loan, then they send it to you."}},{"startTime":923.0,"endTime":929.2,"type":"term","title":"principal and interest","url":"/glossary/principal-and-interest","quote":"Like in this particular example, there's nothing being thrown in except\nprincipal and interest.\nThat's it.","canonicalId":"term:principal-and-interest","priority":0.9,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Principal is the amount you borrow, and interest is the cost of borrowing that money. When a dealer’s quote includes only principal and interest, it usually means fewer add-ons are being hidden inside the payment.","simplifiedExplanation":"Principal is the original amount financed. Interest is the extra cost for borrowing it, and together they’re the core of what you’re paying each month."}},{"startTime":1061.1,"endTime":1068.8,"type":"company","title":"KBB","url":"/glossary/kbb","quote":"if it's used, you've got to find a number that's reasonable, either from KBB or Edmunds.com...","canonicalId":"company:kbb","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"KBB (Kelley Blue Book) is a pricing guide used to estimate a vehicle’s market value based on factors like condition and mileage. It’s commonly used to sanity-check whether a dealer’s “reasonable number” is fair.","simplifiedExplanation":"KBB is a website that helps estimate what a car is worth. People use it to see if a dealer’s price is reasonable."}},{"startTime":1068.8,"endTime":1072.9,"type":"company","title":"Edmunds.com","url":"/glossary/edmunds-com","quote":"either from KBB or Edmunds.com, or you've just got to do a lot of research...","canonicalId":"company:edmunds-com","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Edmunds is another widely used automotive pricing and research site. Like KBB, it helps estimate market value so you can compare dealer pricing to a reasonable range.","simplifiedExplanation":"Edmunds is another site that estimates what cars should cost. It helps you compare the dealer’s price to something more realistic."}},{"startTime":1102.0,"endTime":1104.0,"type":"company","title":"Car fax","url":"/glossary/carfax","quote":"You know, I'll just look at a car fax. I'll look at an auto check.","canonicalId":"company:car-fax","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Carfax is a vehicle history report service that compiles reported events like title history, accidents, and service records (where available). It’s useful for spotting red flags that affect value and negotiating position.","simplifiedExplanation":"Carfax is a report that can show important history about a used car. It may reveal accidents or title problems that change how much you should pay."}},{"startTime":1104.0,"endTime":1105.7,"type":"company","title":"Auto check","url":"/glossary/autocheck","quote":"I'll look at an auto check. I'll see how it was maintained, where it came from.","canonicalId":"company:auto-check","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"AutoCheck is a vehicle history report service similar to Carfax, often provided by Experian. Using both can help you cross-check reported events and reduce the chance of missing issues.","simplifiedExplanation":"AutoCheck is another vehicle history report. It can help you find problems in a used car’s past before you buy."}},{"startTime":1289.3,"endTime":1299.3,"type":"concept","title":"body shop","url":"/glossary/body-shop","quote":"...when you wreck your car, what to say to the guy at the body shop to make sure that you get a quality product out of what they're doing.","canonicalId":"concept:body-shop","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A body shop repairs collision damage and handles refinishing and structural repairs. The transcript emphasizes that proper vehicle preparation matters, because shortcuts can lead to poor-quality repairs or issues that show up later.","simplifiedExplanation":"A body shop fixes cars after crashes. The quality depends on how carefully they prep and repair the damage, not just how it looks afterward."}}],"speakers":[{"id":"s1","name":"My Car Guru...Lennie Lawson","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/how-to-use-a-dealers-website-to-your-advantage-and-avoid-getting-ripped-off-with-fraudulent-discounts/transcript.vtt","type":"text/vtt"}]}