0:00 / 0:00
Live at Digital Dealer Interbrew Series feat. Bob Gower by PureCars

Live at Digital Dealer Interbrew Series feat. Bob Gower by PureCars

Car Guy Coffee Dec 12, 2023 16 min
0:00
0:00

About this episode

Engaging discussions at the Digital Dealer 2023 event highlight the evolving landscape of automotive sales and customer service. Bob Gower shares insights on balancing high-tech solutions with personal touch in dealership operations. The conversation touches on the importance of customer experience, innovative service models like concierge-level care, and the need for dealerships to adapt to changing consumer expectations. With a focus on collaboration and problem-solving, this episode emphasizes the dynamic nature of the automotive industry and the opportunities for growth.

Topics: customer experience high tech vs high touch concierge service dealership innovation service marketing lead generation digital transformation
Loading transcript…

Request an Explanation

Heard something you'd like explained? We'll add it to this episode.

Sign in to request explanations for terms you heard.

Want to learn more?

Browse our glossary for plain-English explanations of automotive terms, jargon, and concepts.

Explore Terms