Mohawk Honda on becoming Top-10 in CPO, Dealer Pay CEO on Hidden Payments Costs | Daily Dealer Live
About this episode
Mohawk Honda's impressive sales success in a small market is highlighted as they consistently sell over 500 units monthly. General Manager Greg Johnson shares insights on enhancing customer experience through innovative processes like a greeter system in the service drive and personalized video engagement for leads. The episode also features Dealer Pay CEO Julie Douglas discussing the financial concerns of automotive CFOs, including the impact of credit card surcharges and the importance of compliance. Key industry trends, including auto loan refinancing and rising EV insurance costs, are also explored.
Honda Prologue
".... They actually did throw out a little bit on the prologue for the first time ever when they were pushing EV..."
Request an Explanation
Heard something you'd like explained? We'll add it to this episode.
Sign in to request explanations for terms you heard.
Want to learn more?
Browse our glossary for plain-English explanations of automotive terms, jargon, and concepts.
Help improve this episode
See something that's not quite right? Our annotations are AI-generated and can sometimes miss the mark. Click the flag icon on any annotation to suggest a correction.