NBN's speed boost is coming - will you get it, what does it all mean?

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send a text 047657657. I did hope to have a couple of weeks with the shows put together for you.

We're away in Berlin next week for EFAR and then I assume there'll be an Apple event the week after.

Hopefully we'll be there and then we'll be back mid-September for another episode. But we're

going to have to take a two week break because oh look the roadcaster has let me down here.

It's failed me. Unless some remarkable data recovery occurs on this tiny little SD card in

front of me. My interview with HP about their laptops and my interview with Lizzie Young

from Commercial Radio and Audio about prominence in cars. They're gone. I can't find them.

They're not working. Which is great. Great. Really. Great. And I'm just going to park my

frustration VC. I'm telling you because we all have problems folks. We all have issues. And

I am sending text to the people at road to see whether there's anything they can do to look at

an SD card or whatever. But we all need help sometimes. Even the tech expert needs help.

Tech fails us all at different times. And you just got to grin and bear it.

So I think what's on today's show. I think what we've captured. We've got a bunch of calls

to get through. And we're also going to talk to Jane McNamara from NBN. Because the big

speedboosters coming folks mid September. The speedboosters coming. So you're going to get

faster speeds on your NBN folks pretty much instantly and automatically without doing anything.

And that's going to be exciting for a lot of people. So if you've got five of the

premises or HFC, the old Foxtel cable, speedboosters coming. So we're going to talk to Jane

about what it means. What it is. How does it work? Who's it for? All that kind of stuff.

We'll unpack all of that with Jane McNamara from the NBN Co.

Shortly here on the F10 podcast. It is a travel week. I've been home for how many weeks has it

been? My goodness. Let me let me do the numbers one, two, three, four, five, six, seven.

Yes, seven weeks. Wow. That's crazy. Seven weeks. That's the most I've been home all year.

I'm pretty confident. I don't remember being home for that long. It's been great,

but it's time to go. Yeah. Before the family holiday. Let's look at that. One, two, three,

four. Now I was in Melbourne and coming out there. Five, six, seven. Oh no, we were seven

or eight weeks. If you don't include the Grand Prix. I was home a while earlier in the year

too, but on Sunday we head to EFAR, Stig and I head to EFAR. We're AirBeamBeing. We're showing

with Steven Fennick and Val Quinn from Gadget Guy because we're all cost smart. So it's cheaper

to do it that way than it is to stay in hotels. We'll see how that goes down. Could be a

could be a nightmare. What if Steven stalls in the other room? What if I snore in the other

room? Crazy controversy, eh? So we're in EFAR and then hopefully very soon there'll be invitation

sent out for Apple's event. And if they don't invite me, I'll fly home from EFAR. If they do

invite me, hopefully it's the week after EFAR and we'll go straight to Apple and we'll find

out what's happening with the iPhone 17. And then we'll be back again for a week or so.

Before it all starts up again, I've got another trip in October. We're heading to

Ferrari's headquarters, Ferrari's factory. That'll be cool. Anyway, I'm just gonna relax,

breathe, get through this and we'll bring you everything we should on the EFTM podcast.

As always, right here, get in touch. You know how to do it.

The EFTM podcast, thanks to Swan MaxRanger 4K, strongest wireless, maximum security.

Thank you for getting in touch, folks. Thank you for listening. Thank you for

downloading wherever you are. Lovely to have you company. We'd love to hear from you,

of course. You can get in touch all the regular way, especially by EFTM.com. Steve's on the

line. G'day, Steve. G'day, Trev.

Mate, I'm very well. When last we spoke, you were concerned that the weather was affecting your

Wi-Fi speeds. And you're at Buddy Tolco. What's happened since, mate?

So, I went to Buddy, texted them. They pushed me off to the NBN. So, I put in an event or a

complaint about the year. So, you had to go yourself to the NBN?

I did it online. I did it online. That's already remarkable to me. I didn't think the NBN. I thought

the NBN was kind of always at arm's length from the end user. I thought the Tolco, in this case,

Buddy, was responsible for logging faults and doing all that kind of thing, which is

fascinating to me. Anyway, go on. Well, I did start with Buddy and then they said, oh,

you better go to NBN and tell them about the water ingress, possibly at the poll.

So, they wanted a photo and I put that in online. That was the way that I communicated to them.

So, in the meantime, I said to my wife, are you still getting internet promises? Yeah, yeah.

So, I just thought, in a previous article you wrote about installing like new Wi-Fi systems,

you said something about kick connections. So, I did that when it was raining one night.

And I thought, hmm, that's on the Buddy app. You can do it on the Buddy app.

See, I haven't used Buddy. I'm still with Aussie, but I've always said that, as I understood,

Buddy was just an Aussie without the phone support. Now, we should be clear that they

sold Buddy yesterday. It's now owned by someone else, but anyway, that's a whole other thing.

But the technology in the back end is still the same. And so, you can do all these really cool

things in the Aussie app, like check connection, loop connections, all these different stuff. So,

you did the kick and did what did it do? Well, a few days later I said,

have you had any issues, darling? What's going on? And she said, well, funny enough, it's

okay. It's stable. So, in that time, I've also, by waiting for the NBN and Buddy and whatnot,

and there was no real communication back to me. I just went, okay, so it's stable now.

I was thinking scratch command thinking, I'll just check the speeds. So, I checked the speeds

around the house. So, I'm paying for a thousand, but I'm getting like 150 all over the place,

right next to the router, getting 150 or around the 100s. And I thought, and then you said something

to me about, and I've heard it many times about, oh, you know, the Wi-Fi system,

get a, get a, you know, the Orbi, get something new, get, you know, yeah. And I read the articles

all about netcom having aging issues. I don't know how that reflects people online reviews saying

that Wi-Fi systems have this sort of aging. I think it's more, I think it's more that,

you know, if you think about a Wi-Fi system that was built 10 years ago or the technology

within it, it's probably not even aware of gigabit internet speeds. It certainly wasn't built to

have as much traffic on it as we have today. So it's all about, think of it like the road

network, you know, it was built like amazingly, but we just outgrew it really quickly. And that's

what happens with Wi-Fi. So it can really make a massive difference.

And so, yeah, I, after talking to you, and then I have one of my really good friends is a, an IT,

IT guy, absolute guru, and he said, go buy something. And yeah, so I went and bought an

E-Row, the Wi-Fi 7 E-Row. Yeah, it's on non-special. I'm a 519 JB. Went there, bought it last week,

put it in. It hasn't missed a beat. Wi-Fi speeds of 800, 700, 800, and it hasn't,

there's no reliability issues. It just disappeared. So that's what's happened.

Wow. Without Buddy and without the NBN getting back to me, I think I've solved it myself. So

there you go. You know, it's a fascinating thing, it really is, because we, we're going to have this

a lot over the next few months, because people are going to get, you're on, you're on the

thousand already. And you didn't even know you weren't getting the thousand. Like,

you've been paying for something you've not been getting for all these years. But now

we're going to see all these people over the next few months as the internet speeds

increase for a lot of people by default, that are going to, going to be doing speed tests and

going, this is rubbish. I'm not getting what I'm paying for. And actually it's probably their home

Wi-Fi, just like you. Yeah, yeah. Well, I hear the callers come through and, you know,

Steve, Steve and you talk about it all the time. And it's only when it actually happens to you

that you go back, oh, and you reflect and say, oh, what did, what did Trevor and Steve talk

about? Oh, I've got to go back, remember what they said in that podcast. If only out of

attention, you know, take an action. Yes. Oh, look, I'm driving half the time. I'm listening to you guys.

I forget, Lisa and I have ideas when I'm in the car and I forgot about the time I got home,

even when I'm three minutes from home. So, you know, it can be that way. Well,

mate, that's a great outcome for you and for the family. And as of mid-September,

you'll get a hundred mega uploads on the thousand plan. That's right. That's right.

And then, you know, somebody else who's listening might not think about this call

right now, but, you know, when it happens to them, they scratch their head and go,

geez, why am I on my internet so slow or unreliable? They might remember this call.

So Buddy has been sold to Tangerine.

Oh, right. So basically this big deal has been done with Aussie Broadband.

And I feel like what it is, I don't know if people heard my interview with Stephen

Rue, but I asked him about how the big telcos don't seem to want the little guys with

$20 a month and stuff. And he didn't really answer it, but he basically said,

you know, it's about market segmentation. I feel like Aussie is determining that

they want to be the, you know, the $100 a month or more plans. And anyone less or different

buddies, customers, they've moved them on to Tangerine. So More and Tangerine,

which is one company, they're getting this, they're sending their kind of premium connections

to Aussie and, and they're taking Buddy over. So it's like a bit of a customer swap deal thing

going on, very stock market based, you know, incentives and transfers and all this kind of

rubbish. But essentially Buddy is no longer an Aussie Broadband brand. So there you go.

Right. So keep your eye on it, mate, because if, if, you know, the service degrades in

any way, you definitely want to keep that in mind as a potential reason. But I doubt you'll

see any, any reason because it's likely that their back end is, is now being supported by Aussie.

And so you're actually going to end up with the same thing. That's just a different company

servicing the, the, the income. So previous, the previous call we had, you asked me, oh, who

were you with and whatnot. And I couldn't remember. And then you just said it then more. I was

actually with more, the other guys that I switched from, and I just couldn't remember

because I switched so often. One of the callers that you had previously said more was fantastic

for CBA customers. There was some special line at the moment. That's what I did.

And then a few months later, Buddy, you talked about Buddy, so I switched again. So, yeah,

look, just, yeah, deal with insurance too. I do try and deal with insurance.

Mate, good on you. I respect it. I wish I did it more just to save money. But anyway,

good outcome. Mate, I'm glad you got the new system. I'm glad you're getting fast speeds, Buddy.

Thank you. Thanks for, thanks for the time. Yes. Thank you for the time.

An absolute pleasure, mate. Any time. Good on you. Thanks for the chat. Cheers.

Good on you. Thank you. No worries at all. Isn't that interesting? See,

there's a man who is clearly a long-term listener, listens to everything we've ever said.

But it took kind of problems at his end for him to even look at what was happening in his

home and realizing that essentially he's been on the 1000 meg plan for however long

and has never seen those speeds. That's, that's remarkable to me. So that's, that's really

interesting. So lots to learn, folks, especially if you're on the faster NBN plans. You might want

to do some speed tests and check exactly how your network is going. This is the EFTM podcast.

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Get in touch and Ask Trev today.

Love to hear from you if you've got a tech question. Happy to help if you've just

thought something and you want to know how to use it or you're in the market for something.

Send us a text 0447 657657 or go to the website EFTM.com and click Ask Trev. We'll

get you on the show and we'll try and unpack it all for you. Now there's some

exciting things coming for a bunch of people, millions of people in fact,

on the Australian internet over the month ahead. The NBN is getting faster and you probably don't

have to do anything about it. It's just going to happen. It's just going to get faster for you.

There's some really cool things happening and hopefully it's not going to hit your hip pocket

as well. So to unpack what is this NBN speed boost you might be hearing about,

Jane McNamara from the NBN is on the line. G'day Jane. Good to be with you Trevor.

Jane, what is it that we're talking about? So this NBN speed boost has been coming for

a little while now but it's activating itself essentially next month, isn't it? In September,

mid-September? Absolutely. It's super exciting and for our listeners we are accelerating the speeds

on our highest three residential wholesale speed tiers for customers with a fiber to the

premises that's FTP and the hybrid fiber coaxial or HFC connections and those who upgrade

to full fiber. It's like an incentive to do the upgrade, isn't it? If people are listening and

they've got fiber to the node or whatever or fiber to the curb and they haven't done a test

of their address, you should do that pretty immediately because you might be eligible

for fiber to the premises and that upgrade comes at no cost to you. You simply just need to

commit to being on one of these faster plans, don't you? Absolutely and you're quite right.

Just last week we had more than 11,800 orders for a fiber upgrade. Australians are really getting

behind full fiber. We know it's the fastest, the most reliable, the most resilient technology

that can deliver these super fast speeds not just for today and tomorrow but decades to come and

with the data demand increasing year on year we've got more than 25 connected devices in the home

that's only going to grow and we're spending more than six and a half hours online every day.

Fiber is the absolutely best technology to deliver not just a good experience but a great

experience and to your point by getting the fiber upgrade and making sure you're on a 100 megabit

per second plan or higher we are going to accelerate these speeds so you could get five

times faster so the 100 megabit per second plan is going to accelerate to 500 megabits per second

at no cost. And will that acceleration kind of just something I'll wake up to or do you think

I'll need to turn off my NBN box or my modem and reconnect? Like how will it happen?

So it's kind of magic, it's a little bit of magic. It all happens you know behind the

scenes you won't even know and the phone and internet providers that are part of Accelerate

great have been really communicating with their customers over the past several weeks and will

continue to do so and really you won't know it will take a couple of days so we actually go live

from the 14th of September and then over the you know following days and weeks the phone and

internet providers are going to switch on you know that magic button on their side

so that their customers will get those accelerated speeds and you won't really know

and I think that's okay I think you know for the people that will notice are the homes and

businesses that are probably maxing out their plan that you know got all these connected devices

wanting to use them concurrently at the same time they're the people will notice a difference

but if you don't that's okay because really this is about you know preparing homes and

businesses for what's next and you know growing your plan and having those speeds there to deliver

you know over the over the next few years as our demand grows and grows and grows because

it's a funny one and I've had plenty of decent arguments with people over the NBN over many years

and some of them still want to argue about the process and the the style that we used and

the multi technology mix but in the end what we have today is perfectly suitable for today

what we need though is to be looking to the future and that's essentially what this does

absolutely and what's the great thing about the NBN is that there's a range of plans to meet

you know every home and businesses needs you know how much money we have to spend on our broad

band connection it really is all about choice and making sure that there is a plan and a speed

tier to meet everyone's needs and you're quite right it's it's about unleashing the power of the

network the NBN network can deliver these speeds and and we want to make sure that those early adopters

or those homes and businesses that are out there that actually want to get these speeds now can

do so and equally at a point in time of the future that others might not need it now but

want it in the future it's ready to go as soon as they choose am I right in thinking that

if you if you're good with the hundred speed you'll get bumped up to 500 if you're on the

I think the 500 you get bumped to 750 it's possible some people could go down a plan and

save money and still get faster speeds here that's right yes and and we're certainly

seeing I guess you know some movement in that as well and I think the phone and internet providers

are expecting that too and so I think you know probably a good reminder to if you haven't heard

from your phone and internet provider do reach out to them to make sure you're eligible but also

how you can become eligible and I think you know the other thing that we've really noticed

without you know doing some independent research and certainly through I guess reviewing lots of

the articles and online independent comparison sites the competition is significant we've never

seen competition like this in terms of you know price and offerings from the phone and internet

providers and if you're not sure also what plan you're on what technology you're on you know jump

on the nbn website nn.com.au and use the address checker have a chat to your phone and internet

provider and really make the most of the competition I mean some of them are actually making their 100

plan price match the 50 because they're so keen to get you to the 100 and make sure that you can

access you know this great acceleration that's coming in September and obviously there's a

bunch of people who are quite happy under 50 under 100 you know my mum is on I think 50

I don't think she realized she's got that I'm paying for her internet I think she just thinks

it happens but um you know there's no demand in her home for more it's just her and a partner

they're streaming all day but they're just streaming on one tv and they're on the on their

phones on facebook it's not there's not an over overly big demand in that place which also goes to

why the fiber upgrade is perfectly placed because she doesn't need it she's not going to ask for

it she doesn't want for it you don't need to spend the money on on delivering it to her

whereas people that want it and they're saying wait wait I can get a thousand wait I can get

two thousand megabits per second I've just got to have fiber those are the people that you want

picking up the phone and they're probably the people that have already done it too haven't they

very true and and you're spot on you know my parents are the same and you know I've even

you know my sister's the same really small need there's only a couple of individuals in the

home they've got probably probably do have the 25 connected devices but there's really only one

or two of them on the devices all at the same time and that 50 plan you know is a sweet spot

and for some people that won't change and that's perfectly fine but we do know there's a you know

a growing amount of the population across the country in homes and businesses that do want more

that will require more and you know we want to make sure that we can provide that now and

what a great thing that the ambient network can do that what's the I'm always a I guess a glass half

full or empty depends how you look at it but in terms of the haves and have nots here obviously

there's a bunch of people who are not on the hfc and are not eligible for ft2p upgrades and they're

not currently an ft2p what what sort of number are we talking about there and and what's the

roadmap for that that upgrade plan for those people yeah absolutely so currently we've got about

well it's more than 9.8 million Australian homes and businesses that can access these accelerated

speeds and that will that will grow to more than 10 million by the end of the year and so really

when we also factor in the investment announced in January to provide upgrade paths to the

remaining 622,000 homes and businesses on that fiber to the node copper technology you know we're

really talking more than 11 million homes and businesses over the coming years that will be

able to access the accelerated speeds have that full fiber connection and really you know enjoy

the benefits of superfast broadband and it's not just fixed line let's just quickly do a little

bit of future gazing because in recent weeks you the nbn made an announcement of partnering with

amazon's project kuiper for remote and regional Australia this is something like 300,000 homes

in the satellite footprint that are going to get some epic speeds in the in the not not too

distant future really exciting and you're quite right you know outside of the fiber footprint

you know we do use our fixed wireless technology and our skymaster satellite technology which will

transition to that amazon kuiper low earth orbit technology in the not too distant future and

you know fixed wireless we've just finished the upgrades at the end of last year and

you know they're delivering up to 400 megabits per second you know in those you know fringe

communities peri-urban regional communities so really fast you know equal equal to metro

that's for sure and with the low earth orbit you know technology we've been advised by amazon kuiper

that you know we could be looking at the second half of next year in terms of that technology

coming online and what's really important for us now is you know consulting with the regional

stakeholders the phone and internet providers will have you know really exciting news about that

in the coming months but that will be you know a significant opportunity for those 300,000 homes

and businesses in regional rural and remote australia to transition from you know skymaster

satellite technology and uh yeah the speeds there will you know certainly be uh accelerating as

well just a question without notice that just hit hit my head though around fixed wireless and

satellite probably more likely satellite but let's say you're in a fiber to the node home

and you're literally the end of the list like you you're years away from being eligible for fiber

is the is the kuiper low earth orbit something that you could consider or is that

contractually restricted to 300,000 premises that are currently serviced or in the satellite area

it is reserved for those 300,000 uh yeah regional rural and remote homes and businesses uh and you

know we we do have to um we we absolutely have to prioritize them for the low earth orbit um technology

they'll just have to look at amazon's commercial offering which will come around probably very

similar time that will happen so let's let's refocus on the acceleration which is happening so

september 14 is essentially your switch on and then it's progressive from there but basically

if if you don't if you want to get it then you should probably ring around because

i feel like some of the telcos are being more aggressive than others and

some of them are just dragging their feet not not being too concerned about it so that's

one reason to switch uh is there any other change required is it is it right to say that

if you wanted to go to the 2000 the two gigabit connection there'll be new hardware required

for you it is a really good point and and i think it's a great reminder that you know

choosing the right plan and that speed tier is just one piece of the puzzle the in-home

setup is critical you know making sure that your equipment is placed correctly in the home

is really important and we're talking about making sure that wi-fi router or you know the box

with the flashing lights is you know it's really the hero of the home we have to make sure it's

front and center we know so many people hide them away in cupboards and you know on the floor

and even place in near devices that cause interference with the wi-fi signal yeah so

that home setup is pretty cool but most importantly the age of your wi-fi router you know we know

actually that three in five Australians haven't actually updated the internet setup in the home

and their equipment and if you're thinking gosh i don't know how old my wi-fi router is

it probably probably is five years old that is the answer yes and uh you know as you know

Trevor lucky if you don't have an updated wi-fi router similar to you know updating your mobile

phone it will not deliver these accelerated speeds so it's really important that when you're talking

to your phone and internet provider do check whether they're providing a new wi-fi router

from the research that we you know have seen they will to make sure that you can access

these accelerated speeds or independently you know do pop into a technology retailer have a

conversation but if it's been more than five years or you can't remember i would suggest that you do

need to update your wi-fi router even if you're not getting accelerated speeds even if you're

going to stick on your current plan but even more so if you want these accelerated speeds

you will need the right wi-fi router to deliver you know these this 500 megabits per second and above

i don't know if i shared it with you and i think i've shared it on this show but i gave

joel gibson the money guy at the today's show a new netgear all be the other week and uh

he went home and he i think he's on the thousand meg plan and he showed me a picture of

his internet speeds it was like 160 or something before then he just literally changed the wi-fi

network and he's getting 400 plus it literally can be the difference between the speeds that you're

paying for or the speeds that your wi-fi network can deliver and like if you're if you're paying for

a speed you should be getting that throughout your whole home and the nbn is not responsible for

what happens once it gets to your house so uh yeah take the time to to invest in that underlying

network it'll be the game changer for you especially if you're bumping up those speeds

personally i'm on hfc at both my office and home um so i can't get the two gigabit because i

would you know me but i do get faster uploads and it's it's a lot of people like what do i need it

all for i upload gigabits of video every week when we when we finish our podcasts and the like

that'll take half the time now because i'm going from 40 meg uploads to 100 it's a game changer

for businesses as well as just you know home streaming absolutely and you're quite right we

don't uh talk often enough about the upload speeds as well and how important you know they

are too and with accelerate great you are getting boost on the upload speeds as well

so it is really important and for small businesses as well small and medium businesses

that 2000 megabit per second plan which is a new plan which also kicks off from september

will will really benefit that cohort of the market that you know might need um that are

using cloud devices or you know have multi sites or you know lots of the devices and

applications um that small medium businesses need those extra speeds are to your point such a

game changer as well great stuff jane it's exciting time for nerds across the country and of course

for everyday mums and dads who just want better internet or faster internet uh it's coming and

it's coming uh very very soon thanks for your time and for explaining it all to us thanks very

much trella tech cars lifestyle this is the eftm podcast with trev along

great to have your company here on the eftm podcast taking your calls at any time

you've got a problem get in touch i'd love to try and help uh jill's on the line are they jill

hi how are you going really good what's happening well i just want to know about um

facebook i've never been on facebook and i'm going to hawaii soon and i thought i'd join it so i can

send my kids photos and whatever so i joined it and it worked for two days and now they've

totally blocked me out and they want a selfie video and i'm not prepared to do that i don't

even know what it is yeah so i look i haven't seen that happen um but my guess is that

they're being they're monitoring kind of new accounts and they're checking new accounts these

days uh often they'll be fraudulent you know so they're scammers um yep and so you've got a

profile picture up on the on on your facebook page do you like a picture of yourself no i haven't

got anything um i didn't put a picture thing there um what else didn't i do i didn't i didn't

put any of this stuff i put non-gender everything um because i so i think that i know what it is then

i know what it is they think you're a scammer so right they've detected that your account

is operating not like a a normal user so a normal user with respect would put a photo

themselves up they'd you know tell you about themselves they'd add a bunch of friends and

all this kind of stuff whereas you're doing the absolute minimum which is totally fine and

within your realm but uh their their systems are going away and hang on a minute what's going on here

and they're they're essentially you know checking whether you're real or not so it's really up to

you as to whether or not you want to push that ahead i would i would rewind a little and say

everything you've just said to me about hawaii and travel and keeping in touch with people

i wouldn't use facebook for that at all what would you use i'd use whatsapp but that's owned

by the same people that own facebook yes but there's no there's no verification or anything

required whatsapp is all basically it's like a replacement for your or an adjacent to your

sms messaging app so it only uses your mobile phone number so when you install the app it says

you know what's your mobile phone number it verifies that by sending a text message to the

number because that's its verification process and then you'll give it a name and you know you

can write whatever you want um and you don't have to put a photo up and then you just everyone in

your contacts who has whatsapp you can get in touch with and you can create a group so like whatsapp is

the number one app i use like i would argue i could probably look at screen time or something

to find out but i use it all the time i use it for messaging mates i use it for messaging my

mum i use it we have family group chats my wife's family my family just me and the kids

my wife and i we have a rule this is ridiculous but we have a rule um we don't message the kids

individually so i don't message my my 13 year old harry i message harry through a group called

hmd which is harry mum and dad so that a man can see all the messages i have with him so we're

all but we're across everything that's going on it's unbelievably awesome app it's all encrypted

so even though it's owned by facebook they can't see your messages they can't see your photos

it's encrypted so there's nothing that they can see so it's very safe in that sense um so personally

i would set up a family group you know so a group with all your family in it i'd set up another one

with you know maybe just your kids or whatever you want and that that's where you share those

videos and photos we had one when we were in in the us earlier in the year um called holiday

photos and it was just kind of my mum and my wife's parents so that they could feel like

they were a bit connected to the holiday we didn't post hundreds of photos there but we

kind of just every day you know let them know what we were doing and where we'd been so they felt

like they were a bit engaged with it because we weren't posting those kind of things on facebook

or anywhere else yeah i'll see i've never had facebook i've um and you know what the funny

thing is i've never had facebook but i've just recently um changed my phone over to another

samsung and on my old phone i could get facebook like not facebook as in such but i could get onto

it was um what was it called um where i live uh it was called a group chat a group a facebook

yeah and you could i could hop on there and and people had put stuff up there and you know people

have died and all that type of stuff and whatnot and things that are going on in the community

i could see that and i could also get onto um marketplace and have a look i couldn't buy anything

because i couldn't log into it yeah but since i've got this new phone um i can't do any of that

it's blocked me out all together did you used to access those things through the facebook

app or just through the browser no through the browser yeah so you would need to uninstall

the app i reckon so whatever you're trying to do on facebook now the browser will automatically

take you to the app so i would i would uninstall the app i would open up the browser and go to

facebook.com and make sure you're not logged in so you know log out and then most of the

things you're talking about should still be possible because that was the only things

that i used to get onto was marketplace and and like the community notice board i i mean

and i was never i'm not friends with anybody i don't like people um you're a woman after my

own heart i i understand yeah i'd rather my animals any day to people but anyhow um honestly

i think whatsapp will be a game changer for you because you can just add the three or four people

you want to add put them in a group or don't you know have them separately and individually and

just send them what you want when you want you can do so a couple of things about whatsapp

that i that i really love that i think a lot of people don't know so obviously videos and

photos are great make sure when you do send videos and photos you try and find the little hd

button so it sends them in a good really good quality um but the other thing is if you wanted to

you can actually share your location so if like it's a really cool thing just to share your

location not just when you're meeting up with people but also just to show them where you are

um yeah there's a bunch of things you can do with with whatsapp outside of just messaging but

at its core i think it's perfect for what you're talking about and it keeps you off

face because if you haven't had an account for now well i wouldn't get one for this reason

i haven't i've never had an account it's um yeah what do they actually do so if they take a

selfie video of you what do they actually do with that the funny thing is that it's meant to

it's meant to be verified against your profile photo but if you haven't updated a profile

photo i bet you any money even taking a selfie video won't get you anywhere i don't think it

will allow you to still get into your account because they won't be able to verify you

against your account because you never put a photo on your account

yeah exactly so but anyhow all good all right good luck thank you very kindly for that hook your

family up with whatsapp and uh and have a great trip okay thank you very much and thank you very

much for responding to me i thought i was yeah i was sort of um bit surprised oh no an absolute

pleasure it's what i do yeah i know but i i know you're busy because i know you go on overseas

see i'll listen to you on the radio for morning and with um luke boner and stuff and um yeah oh no

jill always happy to help any tech questions you come to me okay thanks very much have a nice day

enjoy the trip thanks very much cheers um imagine not having facebook for a start that i mean it's

it's a weird thing to think about but you know there's people that just have never had facebook

i kind of wish my mum didn't have facebook because i feel like it's the place where she's

exposed to the most wrong the most fake the most bad of this world you know and i like i um i do

a radio spot in hobart with um seven h o and one of the hosts there uh sarah morrison she just

sent me oh it's not on that phone let me have a look she i was just literally on the radio with

them minutes before i started recording and while i was talking to her we were talking about

projectors and um she said i don't need this i'm going to use the wine glass trick and i went

what's that she goes oh you wrap a wine glass in alphol you put it next to the phone and it

projects on the wall i said i don't think so so she sent me an instagram reel and it's a lady

wraps the bottom of a wine glass in alphol lies the wine glass on a table and then points her

phone at that and then it shows this the wall is this big projection it's it's just not real

it's fake it's a it's a like i don't know if this person's trying to be funny but it's called hacks

is the account so they're trying to show life hacks that are not real it's like selling

buddy crappy team who products people fall for this stuff sometimes i wish it just didn't exist

my biggest bug bear right now are these absolutely frustrating videos i primarily see on tiktok

um and they come on and they go well apple's announced the iphone 17 and here's the four models

and this is the one you're going to want and they go it's got they've all got the same chip and i'm

like they haven't announced it like it's it's basically clickbait it's not real and no one's

going to go back in three weeks and go this was wrong this was wrong this was wrong don't

believe these people it's not real i don't genuinely think that the iphone 17 and 17 pro

are going to have the same processor but that's what some dude called tyler mahoney or whatever

his friggin name is on tiktok saying it's not really puts up a graph a chart of the devices

we don't know it to be real now see when i do iphone 17 stuff i make it very clear these are

dumbing units if this is what they look like if this is what's announced if it's all if

but people put this stuff up as if it's real and the one that happened not long ago was

the apple invite they said well here's the invite we know the date and and here's what it's called

and it was it was a viral joke to get people to buy a wallpaper app it wasn't real honestly it's

very hard to deal with the the fake content online i struggle with it daily be part of the

show thanks to Vodafone you can text 0477657657 great to have you company and i look forward to

hearing from you if you've got a tech question or you just bought something new share your excitement

i'd love to hear about what you bought or what you're on the lookout for this black

friday it's going to be huge i'm told huge in retail massive they're expecting the biggest

black friday ever is what i'm hearing on the street so i'd love to know what you're

thinking about shopping for this black friday uh mix on the line go make

hey try there you go yeah good buddy what can i do for you um a couple issues i've got a

issue with the mobile so it connects to the wi-fi calling when it comes in yep we're often

connected to the wi-fi um we don't actually receive mobile calls okay you get no calls

get snow and then we'll get a text message saying such and such right you know i'm just

caught from somebody so and then you're laying out my phone are you on android or iphone iphone

right um has it ever worked uh yeah it used to work and then my wife and i both have the

same like iphone 13s uh praise um run the same software you know and yeah so i'm not sure what's

going on what's going on i'm just looking um because when we've had some calls about um

i'm dangerously going to do this on the phone that we're talking on just in just in case it hangs

up on this um i've had some calls in the past about wi-fi calling and i discovered on android

anyway you can uh you can tell it to prioritize wi-fi calling over the cellular network so

basically what what what i've been worried about in the past is do you have zero bars of coverage

or just like one at home and the wi-fi calling on top of that no i'm like in town i got 5g like fast

so why have you got wi-fi calling on um oh it's one of my work actually it's probably left on

from one of my work right so when you're in an area there yeah right so you're saying when

you're at home on full bars of coverage and yeah you can see that your phone is connected to wi-fi

calling because there's an indicator of that is there yeah um the wi-fi is on and that's connected

to the wi-fi calling as such hmm so there's actually no guarantee that it's actually using wi-fi

calling at that point have you obviously turned off wi-fi calling to establish where the calls

do come through yeah they do come through yeah all right wow man which which network are you with

which telco um for mobile uh i'm west boost for the mobile and i'm with made for internet the

internet doesn't matter even though yep go for your life changes you need to but uh it's only the

mobile network that matters because it's them that essentially has to route the calls i wonder

whether how long has it been happening for um it's been happening for a while and then i was at

home then i realized what was happening yeah because the wife you know she'd do the same

way i haven't got calls from her and then yeah she was getting that so she was getting antsy

because you haven't returned to calls right yeah so do you need me to just tell you

what you need to hear so that you can tell her that um so what i what i would do because

i don't know it's a weird thing but maybe something's happened at boost uh through the

telstra cell right so i would i would reset your network settings so you go okay in the

iphone and this doesn't wipe the phone to be clear no yeah in the iphone settings general

and reset and there is a button to erase everything don't do that hit the reset button and then

it comes up with a list you want to reset network settings and what that'll do is it will

actually certainly it'll lose all your wi-fi connections but it'll also kind of disconnect

you from the mobile network then turn the phone off full power down leave it for a minute turn

it back on and then when it turns back on it kind of automatically picks up all the carrier

settings you know and then connect your wi-fi network and let's just see whether essentially

you know just giving it a shot in the arm is enough to uh to get it back on it's a kind

of a turned off turn it back on again but it's a it's a one step further if you know what i mean

yeah no i understand so give that a try and let me know what was the other drama mate

um well actually we're getting uh nvn whatever you know five or two the premises or whatever

you're doing nice yeah um so with the routers or modems do you just wait till they connect it

and then go with whatever then so what what what have you got now fiber to the node or fiber to the curb

to the node so they they should by default give you a new modem i would assume um okay if they

try and sell you one i wouldn't take it yeah i would go to the shops and buy myself a wi-fi

network because with fiber to the premises you don't need a modem you only need a router

and i think yep i know it's confusing but a lot of people think of them as the same thing but they

do two different things a modem think of it like the old days the modem does the dialing up you know

in the old weird weird noises so the modem it tells that device how to connect to the internet

whereas with fiber to the node the internet is just there it's a plug in the wall all you need

to do is route it through the home and that's what a route that's what a wi-fi router is so um i would

i would at any point because oh look unless you've got a small home and you think the whatever

they supply is going to be big enough um yeah i would probably look to budget for a new wi-fi mesh

system um yeah uh in a net gear or be amazon aero d-link there's a bunch out there um yeah

depending on how big your home is how many people are there and any devices that really

depends how much you need to spend but you'll spend between 400 and 4000 depending on what you

want to do but guarantee you there's no point having fiber to the premises and a fast internet

if you're not going to do something good with your wi-fi mate what what speed plane are you

signing up to um i haven't really looked to see i'm currently on 140 with mate so that will

automatically next month become 50 500 sorry yeah 550 okay that that is automatically

going to be five times faster and therefore that will need better wi-fi if you want to get that

500 so mates you're right see what they give us see what they deliver if they deliver something

that costs money i would yeah i would err on the side of yeah it's probably better off just

putting that money towards um towards a wi-fi network okay yeah and just the last one

what now you said that yeah with the wi-fi the wife see um remote works from home and she only has

connection obviously wi-fi connection because then they eat the connection to a computer

and that drops in and out but that sometimes then could be to do with the kids or something

if they come this is when they come around to play gaming every every minute you talk you

become a more of a candidate for a better wi-fi network and mate if the wife seems to you know

bulk it you know spending you know 400 to 700 whatever dollars you're gonna have to spend

you know if you can wait there might be some good deals over the over the weeks ahead

honestly it will be a game changer for her she will have fast reliable internet at her desk

all the time it's going to be a game changer mate better wi-fi back to buy that faster speed

it's going to be amazing she's she's she's going to be blown away by what happens

yeah no she will be because she does a lot of zoom calls and zoom calls or whatever

get get get on to it mate you'll be you'll be husband of the year all right

right thanks Trev oh buddy good luck and uh the last one iPhone wins that out next soon

what's that mate probably upgrade the wins in your iphone's out because we're gonna upgrade

the clad in it's all i really hope that in the next few days i get an invitation from apple

otherwise i'm stranded in berlin my guess is september the 10th will be the announcement

and my guess is that it'll be available on the 19th yep sounds good all right thanks

to our trust buddy anytime you know that cheers buddy thanks for getting in touch

yeah and when you and steeve come out the kina bar and we've got every charges out here as well

ah beautiful all right mate road trip so yeah see my tears running in kina bar and oh that's

not a bad place to go um i've driven through i'm sure i've driven through i need to look at a map now

kina bar brand um

do do do zoom out oh wow satellite mode is quite off-putting um

well i'm a darker in i kuna bar and i'm looking at the map very weirdly gilgandra so i probably came

from ganadar down through kuna bar and into gilgandra into dubbo

or hang on a minute hang on a minute here's something i need to search for

i'll just quickly search for it before i say it i'm gonna i'm gonna say no it was kuna

ambel when we used to go to bob fortin's farm at farm at quombone we would go through kuna ambel

not quite kuna baribran he'd come up through dubbo gilgandra and then kuna ambel and then out to

quombone god that was a drive that is legit hard of the hard of the country out there like if

you look at the size of kuna ambel let's look at kuna baribran oh man google maps um

i mean it's just a great country town look at that far out and the first thing highlighted in my google

maps is kuna baribran bakery i think google knows me very well let's look at the photos of kuna baribran

bakery beautiful shop there's some oh look at those oh there's easter eggs in on the google

photos i'm trying to get a look at their lambington's that's what's critical to me

well there's two blokes on the google maps

on the google maps photos of kuna baribran bakery which by the way were taken by brendan wood this

photo who's a mate of mine brendan wood took the photo of kuna baribran bakery when there's a storm

trooper in the in the window and two blokes in hive is eating meat pies out the front it doesn't

come much more classic i'm now getting a look at the meat pie i'm starting to get very hungry

i'm probably going to go and get meat pies for lunch yep that's what i'm doing because i don't

have any lunch in the front their pies look very good their pies look very good still not seeing

any lambingtons that concerns me but i'll let them off because their pies look epic

man we've got to go to kuna baribran

kuna baribran the bakery fennec and i really should do that shouldn't we

ride trip with the evs middle of nowhere there's no lambingtons though what's going on in kuna baribran

all right where are the ev charges where are the ev charges in uh in kuna baribran stick with me

here this is two blokes storing electric cars without the other bloke um see i'm using an app

called plug share kuna baribran i'll search for click on it zoom in and what do we got we've

got a nrma um it's a 50 kilowatt charger look it's not super fast but we'll stay the night and

where is it it's at the visitor's centre is there a it's on the new yule highway there we go we

could drive through narandra straight up the new yule highway um yeah i mean it's it's a long way

but i'm i'm guessing we drive through dubbo

oh would that be the long way better off going up to kind of muzzle book and cutting across no

mudgy you'd go up through mudgy feels like a riskier drive on the ev though if we go over the mountains

do a lot more charging on the way down charge a dubbo charge a gilgandra charge a kuna baribran

feel comfortable that we've we've nailed it it looks like a beautiful national park up there

there could be some good drone shots and uh maybe we could round it out going through gunadah

back down through scone i haven't driven that road for a long time since my mum was up there

yeah all right that's enough dreaming but uh michael pies are on you bro pies are on you

the eftm podcast thanks to swan home security to connect detect and protect

all right i better go pack my bag it's not really i've still got a lot of work to do i've got

two blokes talking tech uh two blokes talking electric cars the movie show the private feed

uh that's tomorrow i'm going to the us uh consulate uh i don't know some dude from the

us consulate something is having an event tomorrow and i'm gonna do that see what it is

and then i'm hosting i'm seeing a function on Thursday morning my god um all of that plus

i've got a magazine to write which is starting to freak me out because if i look at the number of

days versus the number of pages i'm under the pump but that's okay under pressure is how i

create my best work i think just as long as someone edits it for me and checks for spelling

all of that ahead and then we'll be in berlin next week follow all the details of that on

the other podcasts and at eftm.com and hopefully we've got apple coming up in just a couple of weeks

and you'll find it all about the latest iphone the next generation from apple let's just see if

they are going ozzympic on their phones hey are we getting the thin iphone is this what's happening

and which iphone would you buy that's what i'm curious i want to know which one is actually

going to turn the needle on people this week so that'll be fascinating this year sorry that'll

be fascinating to follow thanks for listening thanks for downloading great to have your company

as always let's do it again very soon we're back in probably a couple of weeks see you then

this is the eftm podcast

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