{"version":"1.0.0","episode":{"title":"NCM Event Conversations feat. Carol Marshall","url":"http://getcarcurious.com/episodes/ncm-event-conversations-feat-carol-marshall","audioUrl":"https://api.spreaker.com/download/episode/71985891/carol_marshall_ncm_series_5_12_26_9_29_pm.mp3","description":"NCM Event Conversations feat. Carol Marshall  In this special Series NCM Event Conversations we grabbed a  few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Carol Marshall of Active Engage, the event’s title sponsor, to discuss why in-person engagement and human-to-human conversations still matter in a noisy world. Carol shares how Active Engage supports dealers by having live, unscripted 10–12 minute conversations with customers, helping sales and service teams follow up with confidence and reduce “dead lead” fatigue.  Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.  Register Now! https://go.ncmassociates.com/Fixed-Ops-Summit.html 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com"},"annotations":[],"speakers":[{"id":"s1","name":"Car Guy Coffee Podcast","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/ncm-event-conversations-feat-carol-marshall/transcript.vtt","type":"text/vtt"}]}