{"version":"1.0.0","episode":{"title":"NCM Event Conversations feat. Chad Graves","url":"http://getcarcurious.com/episodes/ncm-event-conversations-feat-chad-graves","audioUrl":"https://api.spreaker.com/download/episode/72108433/ncm_chad_graeys_5_20_26_12_48_am.mp3","description":"NCM Event Conversations feat. Chad Graves In this special Series NCM Event Conversations we grabbed a  few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Chad Graves of Reunion Marketing at the NCM Associates Clients and Friends Workshop in Kansas City, discussing why the event remains valuable after moving from Lexington and highlighting the industry connections built through David Cain’s network. NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.  📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com"},"annotations":[{"startTime":277.6,"endTime":286.0,"type":"concept","title":"V20 group","quote":"“And what's been consistent about this V20 group is we do have representation from the dealership world coming and telling us what to do to get our message to connect.”","canonicalId":"concept:v20-group","priority":0.35,"confidence":0.45,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “V20 group” is a recurring peer group format where participants meet regularly and get structured feedback from different stakeholders. In this context, it’s described as having dealership-world representation to help the group refine messaging and improve how their ideas land.","simplifiedExplanation":"A “V20 group” is basically a regular meeting group. People share what they’re working on and get feedback from others—here, including people from dealerships—so their message and plans work better."}}],"speakers":[{"id":"s1","name":"Car Guy Coffee Podcast","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/ncm-event-conversations-feat-chad-graves/transcript.vtt","type":"text/vtt"}]}