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Hello and welcome to the CarGuy Coffee Podcast. You are listening to the interbrews at the NCM
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client and friends event. Enjoy these conversations. Let's brew! What's going on CarGuy's and CarGuy's?
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It's Lou Ramirez the CarGuy and we are having fun out here inside of Kansas City and I have these
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incredible lovely ladies representing Wokan. Wokan. That's right. I love it. I love their energy.
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We have Mabel. We have Jessica. And we have Michelle. Welcome to the party ladies.
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Excited that you're here. Pumped up to have a brew with you. Now a couple of you. This is your
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first time on the show. Mabel, you are a rock star. You are a vet. That's right. But you are at this
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incredible event. First time that it's been in Kansas City. What is your feelings and thoughts
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on being part of this event with NCM? I guess I'll start first because I got the mic. It's amazing
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because I love the fact that it's very close-knit and that you get to talk to everyone and everyone's
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it's just very collaborative. You don't feel stuffy. like, ah, excuse me, can I?
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And it's everyone is just smiles and I like that because when you're comfortable in your
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surroundings that's when ideas come to fruition. So I love it. How about you? What about you?
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So the most exciting part for me is I was not born into the car world. So I have learned so much.
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The friend in the title of this event is exactly what it is. So friendly. Everyone is so welcoming.
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And I'm just excited. I came off the hive name ad last week coming here. It has been,
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it's wonderful. I'm just honored to be here in the room with people with a wealth of information
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and willing to share. So what about yourself? What I love about it is that you're starting to see
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other companies that you did not see a name ad or you don't see a NAVA. I am a car person. I come
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from the Honda world. So for me, so seeing all these new people and these new ideas that you can
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actually take to the dealership makes it all worthwhile. Absolutely. And there is such a contrast
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coming from the name ad community jumping out here still inside of an intimate setting. There's
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different innovations that are between all of the groups. But at the end of the day, you're at
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the places where people are advancing the industry. You are finding yourself at the tables with those
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that are trying to take it to the next level and we love it. One of the simple things that I do love
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about this event that I recognize the first time we went to one is these name badges. You see the
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name badges, everybody. You see that first name where you can read it. Oh my God. It's very loud.
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It's easy for you to see, right? And because we're car people, we tend to forget people's names. So
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now I'm like, Oh, hey, Jane. Nice. Oh my God. It's been so long since I've spoken to you. Meanwhile,
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I'm like, I have no idea who you are. But I wanted to say something. There's this thing in the car
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business, like the best time to sell a car is after you sold a car. So I feel like coming here
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right after name ad, we're continuing that high of open mindedness and we're excited. And it gives
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people that new kind of fresh blood. If you've been here for a while. Yes. And it is, it is again,
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a great flow to go through when you come from one event. And then you do go almost directly
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into another one. We're not too far removed from it. And I'm still on the high from name ad.
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Don't get me wrong. That was a great time, great party, all that. It was fun, especially being
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that was our first time being part of it. So that was our very first one. Yes. Well, it's
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first time for everything. And it's not going to be your last. Oh, definitely. We're part of the
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family now, right? Yes, you are just like being part of the family here. Are you all being part
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of this event meeting and seeing new people? What are one of the key things that you've seen
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and have been most impressed about this event so far? I'll kick it to you, Jess.
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So I was just saying this morning, the Russ. Yes. So this guy had so much energy. He was on the stage
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and he was teaching us about video and he had you engaged the entire time. I'm like, this guy has a
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gift. I'm going to follow him. And this isn't just about cars. This whatever your business is,
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he taught you something that you can take home and get immediate results right away. So he again
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had me pumped and I love the educational piece and just learning, learning, learning, because
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that's what I wake up every day. It's to learn something new. Heck yeah. What about you, Michelle?
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What are you taking away? Same thing. It's funny. You see all these companies that come in. They
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talk about speed on your website, things that you kind of get on the general manager of my store,
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on charge of sales, service, and then you sit here and you start looking at all the new ideas
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and stuff that they bring to your BDC for yourselves people and you go, wait a minute.
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I haven't done that. Let me bring that to my store. Beautiful. I gotta ask, what part of New York you're from?
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Uptown Manhattan. Come on. Let's go. New York's in the house, everybody. Love it. You make me feel
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at home over here. I feel like I'm talking to a cousin. I love it. But we are family
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and excited about that. Now, there is a lot of stuff that is brewing inside of the industry.
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Being able to see somebody like a Russ Flips whips can create an entire brand,
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create a following, and then eventually be inside of the room with some incredible people,
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leaders in the industry telling them how to do things. What does it feel like for you to be able
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to come be at a place where you get the chance to contribute at whatever measure you can? What is it
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like being able to know that we can do anything if we just kind of lean into it in this incredible
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industry? I'll kick that right to you, Jess. Yeah, listen. And selfishly, I'm going to give a plug
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here that I'm also here to tell the World Can story. Tell it. And it's not about women of color
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and automotive network. It's about everyone. It's about all women. people
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because as women of color and automotive, we can't do it without you. So I'm excited to be able to
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share that information here. And again, everyone has been so supportive, so embracing of the message
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to just be able to say if women of color are going to impact the industry, we need to all work
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together. So that's really another part of this that I'm just super excited about.
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Yeah, raising awareness about Wokan is huge. And this is that's the first time we ever got on a
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microphone together, right? With the whole Wokan crew. I think that we were one of the first
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interviews. We were so proud to do that. It was digital dealer. Yeah, it was. I remember that
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because I was there. But no, just to piggyback on what Jess said, it's really important to get that
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word out. And I can't tell you how many people have looked at my name tag and then see Wokan.
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They're like, Oh my God, you guys are doing amazing. And I'm like, how can you know about us?
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I'm like, who me? You know us. And it's hearing from everyone that we've spoken to how impressed
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they are with Wokan and how they want to support us. It just it makes me want to cry. But I've
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done my eyeliner, so I'm not going to do that today. I know I'm like, you know what, I'm going to
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save that. I'm going to pin that for later. But it's just amazing because we want to make a path
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for women. So when we pass on the baton, it's a little easier for them because we cannot lose
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strong women in this industry. We need them. I love that you said pass on the baton because
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you all are literally just completing that first pass of the baton. And this is where a lot of
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movements or a lot of just our country itself learning how to pass the baton inside of a
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free election society. Being able to pass the baton inside of Wokan was something that some
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people only knew a few faces for a little while, right? You guys have been incredibly good about
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putting the stories of so many people out there getting the right speakers. But there could be
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a crumble if there is a pass on and we have the vice president in the house, everybody, right?
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And this transition, it seems smooth. It seemed flowing. You all really led the way
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in being able to show how that pass of the baton is. How has it been for everybody in the
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organization as they've seen this pass of the baton happen, leadership? I'll start because
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Jessica and I are both on the executive committee. She is our newly-raised president. I'm the social
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chair. At first, I'm like, I do social media, right? How hard is it? And I'm like, no, wait,
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this is a bigger, voice and this is a collective voice. And I don't know if you guys
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I know, I've noticed there's a lot more branding on Wokan and there's a lot more thought into it
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because I'm treating it as this is my baby, family, but these women are my sisters.
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Yes, they are. So I need to make sure that my sisters are seen, heard,
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and their voices are also amplified. And I can't wait for this new generation of Wokan because
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our founders will always be our founders and they are always there, they're a rock. But it's
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sometimes you wear the same shirt over and over again, but it's not until you see it on someone
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else or you're like, oh my God, that shirt looks good. And that's how I feel about Wokan. We're
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always going to be there and we are celebrating our fifth year this year, but we just, we got to
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keep shining. So I just love it. Heck yeah. And the only thing I'll add to that is we know when
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you get a bunch of women together sometimes things get a little catty. These are women that I just
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I don't know what you're talking about. I just the biggest takeaway for me is that
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we put egos aside. We put titles aside. We have a job to do and everybody rolls up their sleeves
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and does the work. What needs to be done. And that's it. Here's the work. Everybody's all in,
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all hands on deck. And that's how we move. And I think that's really has been the magic in this
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transition. And that's what we want to continue in terms of the culture of Wokan moving forward.
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Love it. Love it. Yeah, from your vantage point. So I am a second year Wokan member and I have to
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say being in this auto industry, I've been in since 2010. So you get acclimated with the guys
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and everything that happens. It's a boys club really when you come look at it. And when I found
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Wokan and I sat there on my first meeting, I literally cried because it was like you found
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something within yourself and women you can relate to and women that have the same title that you
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can talk about things that in the struggles that we face in this industry. So I have to say I'm
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very honored to be part of this. And we're honored to be a part of this interview to give her
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microphone. She said, well, they said they weren't going to cry. They get going over here. Well,
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I am. Let me tell you, I am so honored. And even this year when we went, it was flawless. It was
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great. And you are proud to be a woman in the auto industry. But there's very few. Mostly you'll
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find BDC, but when you start looking at tags, GM's like myself, but you find finance women and then
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how we escalate in this business and what it took for us to get there. So it is, it is an honor to
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be in this organization. It's an honor to watch it and to see people be bold in it. Ladies, you run
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commerce, whether people realize that honor that are recognized or not, you all are the
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boss of commerce in every facet of the game. And we definitely love when you get the chance
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to get the microphone when you get the chance to leave the room. And I love what you said on how
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it was flawless this time. And you guys did it at a different level. It was a whole other level
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this time. Yeah, it was sold out. There was but there was great food. There was great connections.
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He was great speaking. You guys really pulled some big dogs out for this particular run. Some
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officials and but I love right now just even standing here looking at you all all indifferent.
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I love your sequence here. You guys are rainbowed out. I love it, right? And still being loud about
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Wokane because a lot of times they only recognize you with the black and the gold, right? And the
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black and the yellow in and that's the flow. So that's all you guys ever had to wear. But no,
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you are out here representing all the great colors of this industry, all the great voices of this
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industry. And we definitely are so thankful that your Bruin solutions in the industry car gals
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are leading the way. And we love that your voice is getting louder and louder. But nobody does it
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like Wokane, you started something great, not just for women of color in automotive, but for women
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in automotive to get grab their microphone, take their stage, take their place inside of this industry
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and represent not for the sake of just putting our brand out there or just selling more cars,
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but for the sake of letting other people know this is a great industry that you can grow in,
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you can find community in. We were near tears over here talking about family experiences, right?
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But this is an awesome opportunity and the future is great knowing that there's leaders like you
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that are here doing what it is that you're doing for the industry. We honor you so very much.
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Is there anything that you all want to say reaching out to the NCM crowd, to David Cain,
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to everybody that's putting on this event? They're making sure memories are happening
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and we're so thankful that they're so welcoming to you all.
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Close us out. Okay, we'll just pass it down. No, I'm just honored to be here. I've heard of MCM,
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I've always wanted to attend and it's either the dealership I was at didn't really want to send me
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because that's what happens to a lot of women in this industry or finances or whatever the case
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may be, right? Anytime I wanted to go and attend an NCM event, I just couldn't. And I do remember I
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did get a David Cain scholarship once and I was so excited. And my manager at the time said,
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Oh, there's no way you're going, I'm not sending you. And I'm like, but it's paid for. And yeah,
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and he wouldn't let me go and I had to give up my scholarship. And when I tell you I cried,
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because I'm like, how am I going to be heard? This is ridiculous. And so being here being
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with my sisters and just seeing everyone, listen, I'm feeling I'm getting the goosebumps.
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Getting all the feels. I'm just grateful and honored, like I said, to be in a room with
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great people hearing great stories. I love love stories and just sharing what their story is
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and how long they've been in the industry and how far they've come. So just honored and grateful
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for the opportunity to be here. Okay. What about you, New York? So I got my scholarship through
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Vulcan. And I am very grateful for it. I come from a wonderful dealership. My owner actually
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encourages us all of this. So for me, it's an honor to be here because now I take the knowledge
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from here and I apply to our store. That's why as a small, and we're a mom and pop store, we're in
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the middle of nowhere. So for us to be able to sell 250 cars a month, it's a lot. Yes, it is. And
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you take the knowledge from here, you take everything that you learn from here and you apply
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at your store. Love it. Love it. Thank you. Thank you so much. Let's continue to do that. One thing
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that we want to make sure that everybody takes with them anytime that you're around us, it's to
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learn how to drop those f bombs to make sure that we do forgive. We do focus and fly right. The
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automotive is definitely used to a certain type of f bombs. But these are the ones that don't offend
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the mamas, right? And we want to make sure that we do keep growing with each and every one of you.
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You all know the moves. You've seen the you've seen them. We're going to help you out real fast.
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Hold on. We're going to forget focus and fly. Say it loud and proud for the camera on 31
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23 forget it. Focus, fly and keep growing, keep growing. Car guys and car guys,
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you've been brewing solutions on the Car Guy Coffee podcast. We have the Wokang crew inside
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of the house today and excited that they're brewing solutions with each and every one of us
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contributing to this great event. We have Mabel, Jessica and Michelle representing. And once again,
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ladies, I'll let you finish it off with the Who Are We? We are Wokang. That's right. We out.