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Well, you know what that means. Well, that means one thing. We're going to talk cars. Excuse me, trucks.
I get choked up when I do this particular show.
Nick Stoffel is with us from Lloyd's Automotive. Nick, here we are again. Another year goes by.
We're back at the State Fair.
Yeah, yes indeed. And how things at Lloyd's Automotive.
Things are good. You know, it's that back-to-school season, as we've talked about here in the last couple weeks.
And folks are getting those cars ready to kids back to college and kids out to high school and ready for our next season.
Which this morning feels a little bit like our next season, doesn't it?
It really does. It's fresh, I like to say. Now, speaking of kids, who did you bring with you?
I have my youngest stylist. He's the other three. He's the only one willing to get up and come with me.
Now, when he was a real youngster, was he here in the studio years ago?
Well, Ian was the one that was here quite a bit, but he's 22, so there's very slim chances for him to be here.
But no, Silas has been coming with us since he was pretty small.
And my in-laws are here somewhere getting a little snack right now, but it's a good morning.
Yeah, it is indeed. Well, that's how cars, if you have an issue with your car, your truck, your van,
and you need to bring in them for service to your favorite shop or your favorite dealer.
But you kind of want to know what could be ailing. It's always good to have more information.
We talk about that when you're bringing your vehicle. Don't hedge, you know, tell the service people.
Fully disclose. It's easier for us. It's easier for you. The faster we find the problem, the less money it'll cost.
What's the toughest job in your career? And you've done a lot of them, tough ones.
What's the toughest one you've ever had to come across? Or what type of job?
It's usually the intermittent problem where, you know, folks come in and they're upset
and it's genuine because they're having a car doesn't start or there's a noise,
and those noises can drive you nuts. And, you know, we used to joke, you know, when I was younger
and more capable, your good friend Dan and I would, he would stick me in different places
inside of a car and go drive around the neighborhood to try to find the noise of what was in the
back seat or in the trunk or under the hood. People would look at us like we were, you know,
doing things we shouldn't have been doing, but we, you know, at all costs we're going to
figure out what the problem was. And that is those intermittent ones, too. What about electric,
electric type problems? That, now you guys have to take all these tasks we talk about
that to become a master mechanic. We do. And so when you get into the electronics, you know,
the most important thing is to start simple, you know, you start at the fuse and then,
you know, how many times even though we've done it our whole lives that, yeah,
be chasing an electrical issue and you're doing a lot of different testing with your meter and
you're like, well, I just can't find the problem. Come to find out that it was the fuse,
which is usually step one. So as long as you follow the procedure,
print out the wiring diagram, document as you go, you set to be patient and take your time,
you'll figure it out. Let's get our listeners involved either here at the fair, certainly
on the phone or by text. If you have a car care question, we urge you to do that sooner
rather than later because Nick takes his leave about 745 making way for, he's very polite
and he makes, allows a Ted Farrell to come in here at 745 with his wine chat. Ted, of course,
from Haskell's fame. So let's hear from you either by phone or by text. Let me give you the
number for either a phone call or a text question 6514619226. Again, 6514619226.
I was talking about thinking rather about an oil. If I was talking, I'll tell you the
truth. There was a neighbor who asked me, say, I saw, I just had my oil changed. I'm going to see
if I can get the story straight. And he, and everything was fine. And he, he looked the next day
on his garage floor and there was a little bit of oil and he cleaned it up. And then he said,
the next day there was nothing. So a couple of things, you know, when we do the oil change,
we're going to replace that drain plug gasket, which you should. Maybe there's a
drop or two hanging there. The other thing too is a lot of times the way these oil filters are now
positioned, they're not easily accessible. Sometimes, believe it or not, they're upside down.
So when you remove them, you have a bit of oil that might make its way through.
And we know, of course, we're going to clean it up, but there's a lot of those
nooks and crannies that you maybe can't access. And there might be a little small
amount of oil there that might make its way to the ground, like in that example. But if
you see that, you wipe it up. It's not there the next day. That's all it was. You don't
need to be too alarmed. If you see it day after day, well, then you better get it back in and have it
looked at. Well, two in some vehicles, like a couple of our cars, my wife's truck, for example.
Some of these things, you've got to take off like three or four layers of protection. Yeah,
there's those, those shields on the bottom, a lot of times they're plastic or metal,
but there's a different variety of those. A lot of times they're for noise. A lot of times
they're help to keep snow and stuff from getting into the engine area there.
But yeah, oftentimes you need to remove them. And then, you know, a lot of times they can collect
the oil, as you described there, and that oil will kind of sit there for a bit until it finds
its way to the low point and drip out. Texter wants to know, and I know we don't deal with
costs too much here because it's, there's so many variables when somebody brings their vehicle in.
But generally speaking, somebody says they need a heater core and a 2021 Jeep Compass.
Is that an expensive proposition? Typically when you're dealing with a heater core or an evaporator
core, which is for the air conditioning, the heater core, as you know, is for the heating system.
They are costly. A lot of times it requires the removal of the dashboard. So you're taking
the steering column down, all those nuts and bolts that get the dash out of the vehicle to
gain access. That can be very costly, very time consuming. It can be six, seven, eight,
nine hours maybe depending on the making model. So I would say typically I would expect
that to be fairly costly. And probably not something you can avoid, especially going into
the next season here, because if you're losing coolant, you know, you're not going to have good heat.
So you got to get that handled. And where does the heater core, I guess it can vary with vehicles,
but generally, where is it located? For the most part, to be quite honestly,
it's on the passenger side of the vehicle, right behind the dash of the passenger there,
you know, at the base or at the bottom as we'll find the blower motor most often,
and it's part of that whole heater box. So in the heater box, which has the blower motor,
the different flaps that control where the air is going, whether it's the frost or the vent or the
floor, then it also has the flaps that control the temperature, whether it's on the heater core
or the evaporator to give you the varying temperatures. And now with like, you know,
automatic climate control and different zones, you know, passenger side, driver side,
there's a lot going on in there. And another reason why it can be quite costly because
there's a lot that needs to come apart. Boy, I guess, dash, steering, but wow,
I had no idea that it took that in some cases. Alright, let's do this. Let's take a break. We're
going to come back on the other side with more questions for Nick Stoffer from Lloyd's Automotive.
If you have any kind of a car care question, this is your chance to get some free advice
from Nick here at the Minnesota State Fair. Here's the phone number. It's also a text
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Visit BlueApron.com slash terms for more. Welcome back to our broadcast center here
at the Minnesota State Fair Denny Long along with Nick Stalfel from Lloyd's Automotive.
Though you guys aren't located that far from here at Lloyd's. No, we're not. If you had
down Snelling Avenue, take a left at Grand Avenue, you go about a mile down on the
right. You'll find us, which is 982 Grand Avenue. If you ever have a question, need some advice,
we will always help you. You can reach us at 651-228-1316 and you can find all that information
and more on our website, which is LloydsAutomotive.net. Check that all the time myself and we'll
give you that information before Nick leaves us, which is about, as we said, about 745.
So let's hear from you. Any kind of a car care question, we'd love to hear from you
either by phone or by text. Again, the number 6514619226. Here's one we get a lot and I'm sure you
get even more there at Lloyd's. Nick, I have a car, text her says from the 70s.
What are your thoughts on switching to synthetic oil or should I just stick
with the standard conventional? I'd like to say I would stick to what you've always been
doing. I'm always worried that you change, you know, something's been working well,
you don't have any problems. What's the gain? A lot of times the additive packages in some
different oils might start cleaning some stuff in. There used to be a bit of a maybe of a wise
tell that a lot of those older vehicles had the cork gaskets. You recall not the rubber
gaskets like we have now. And a lot of times, you know, if you get that detergent and it
cleans it up, you might start a leak. I'm not sure how true that is, but I guess it's enough
of a concern where I probably would just kind of stick what you've been doing. It's,
you know, it's been 50 years. I don't think there's a time to change.
And what do you think, again, with brand name oils these days, conventional now,
don't some of them have kind of a synthetic blend in some cases?
I would say it seems, you know, that the products that we buy, you know, use a branded oil,
we don't use any of the second line stuff, as you know, and even our conventional,
deemed conventional oils now branded semi-synthetics. So I don't, I'm sure there's
some pure conventional oil out there, but I think it's much easier for the manufacturers to
produce the semi-synthetic at such volume. So I think for the majority of it, it's going to be
a semi-synthetic. Yeah, if you have a car from the 70s like this listener and you change it
regularly, you'll be fine. Yeah, be fine. All right. Let's see. Here's another one.
When I unlock the door of my 2010 Chevy Suburban, an alarm goes off until I get
the key in place. Can't find the fix in the manual. When my hands are full, it's
super frustrating, full on scramble to stop the alarm. I feel like I'm waking the neighbors.
It's really loud. Yeah, I believe that. My first thought is that one of the switches,
every door has a switch to let the vehicle know if it's open or closed. One of those switches
has a lot of sequence with the locking mechanism. So the vehicle might think the doors are locked
and doors are closed, but in actuality, you open that door so it's going to set off the alarm because
it thinks someone's breaking into the vehicle. So I would say when you're in for service,
share that with them. Say, every so often when I do this and try to make note of it,
are you unlocking it with the fob, with the key? Which door is it? Because some of that might
help them try to replicate or duplicate that same scenario. And if you can duplicate the
scenario, you're more likely to figure out why it happened. 6514619226. If you have any kind
of a car care question for Nick Stalfell from Lloyds Automotive, let's hear from you. We talk,
and you mentioned it. This is fall, going back to school, and we talk about this every year at
this time, about bringing a vehicle in. Maybe parents, grandparents want to buy their child or
grandchildren a vehicle, and they don't necessarily buy a new one. They buy a used one. What
advice would you give them? Well, even that, it comes to be where you buy your neighbor's
vehicle. Someone bought a new vehicle, and you have a young driver, and it's a car that's
had a few miles and bumps and bruises. Like you said, you don't want to give a new driver a new
vehicle, so you give him something that has a little wear and tear on it. And I think it is
important to have an inspection done. The cost of new vehicles and therefore the cost of
used vehicles is very expensive these days. So, to have a fresh set of eyes, get an idea
of what you're buying, and an idea of what you're looking at. So, we always want to assume
that we're looking for some sort of catastrophic failure, which is true, but we also want to
look at the maintenance. If you're looking at buying this vehicle, it seems to be priced reasonably,
but it needs tires, it needs brakes, it needs struts. All of a sudden, it's not as reasonable
as it once was, and so you take that into your conversations, negotiations on the price.
So, at least when you're buying the vehicle, you have a good understanding of what you're
getting. All right. Let's take a look at the text messages coming in. By the way,
if you want to call and chat with Nick, that's grade two, 6514619226.
Another text, Nick, says this, when I turn off my auto stop start, come to a complete stop,
the car jerks slightly. Issue goes away when in motion or when the auto stop start is
turned back on. It's a 2019 Jeep Cherokee. I'm not sure why it would jerk. I mean,
the start stop is the technology where in the cars up to running temp, you come to a stop sign or
stop light. Once you're stationary, the vehicle will shut off. Once the light turns green or you
get through the stop sign, you depress, you take your foot off the brake back out of the gas,
and it's essentially like a golf cart, quite honestly. And we've talked about this in the
past. Sometimes if you're a little bit older like we are, you don't like it because it's
different. However, I assure you, it's better because they've learned that the amount of
emissions that are emitted at a stop light is significant. So if we can have cars not running
at a stop, it lowers the amount of emissions they're putting out, which is obviously better for all of
us. Yeah, I don't know if I'd like that, but a lot of people use it. I don't like it either.
Yeah, personally. But it's good. It's good. Yeah, we don't like change doing any. No,
not at all. Let's jump into some phone calls this morning. Judy calling in,
I think Harris this morning. Judy, thanks for hanging on. What is your question for Nick?
Well, I'm getting water on the floor behind the passenger seat.
So a couple reasons. And we had this question, I think last week, the week before, it's been a
very hot and humid summer. We've all been using air conditioning. If there's any debris that's
made its way into that here, here air conditioning box, there's a drain at the bottom. If that
water can't drip out the bottom of your vehicle, then we know it's plugged. So what I would
ask it for you is, you know, maybe today's not the best day. It's a little cooler. But when it's
warm, you turn the car, you start the vehicle, run there conditioning for a few minutes. You got
good cold air coming out of the vents. You should have a little bit of a dripping water
coming from like, you know, the passenger side front tire behind there. You know,
every so often a drip drip. If you don't have that, that tells me that that drain's
plugged up. Not overly complicated to have fixed. Take it into your local shop there.
Share that with them. I'm sure they'll know exactly what it is. They'll take a little bit of air and
kind of cleaned out that drain to get the water going out of the vehicle instead of the floor
inside the vehicle. All right. Good luck with that, Judy. Thanks for the call. Speaking of
phones, Tom is on the horn from Plymouth, Minnesota this morning. Thank you, Tom. What
is your question for Nick? Good morning. Good morning. I have a 2004 Honda CR-V
that my daughter takes off to college. She tells me that intermittently the, when she
goes to start it, it goes very, very slowly to start her and then won't start the car.
When she restarts, it'll go a little bit quicker. We'll usually start the car.
It has never failed, but she's very concerned. There's a student teacher up there at school and
needs a reliable car. Tested the battery. Battery tests out, could it is a new battery.
We're stumped on what to do to make this car not fail off her.
So, you know, there's three things. You already covered the one. You tested the battery. It's
a new battery, so we can kind of check that off. The next question would be, could it be
the starter motor itself or maybe something, the ignition switch? What I would say is,
if there's a way to duplicate it and get it where somebody can actually put a volt meter on
there, check the current draw of the starter, see if that's become an excessive, you know,
the batteries have a limit. It might be a new battery, but there's only so much power in
that battery. So, if the starter is taking more than it should, it's going to turn over
slowly. So, hopefully, if it's one of those situations where it's the first start of the
morning or after you've been driving for a period of time, you can make it, you know,
a little more regular, be able to duplicate it. If that is the case, somebody should be able,
like I said, connect their volt meter, do an amp draw and try to figure out the source of that
problem. All right, very good. We need to take a quick break here, live from the Minnesota
State Fair. If you have any kind of a car care question, either here at the fair
or back home, give us a call or send a text. Either way, here's the number 6514619226 in the
midst of our car talk show on Newstalk A3O. WCCO, stay with us.
And we're back, broadcasting live here at our brand-new remodeled, redecorated
broadcast center here at the Minnesota State Fair thanks to Linda's construction. We're
going to talk more about that during our home improvement hour in the nine o'clock hour.
In the meantime, we're talking cars, problems you're having with your car, your truck, your van,
with our friend Nick Stalford from Lloyd's Automotive answering any kind of a car care
question for a few more minutes before Nick and his family take off to enjoy the fair.
Let's grab a phone call. David has been hanging on the horn there for a while.
David, thank you. What's your question for Nick?
Hi, Nick. My daughter has a 2013 Honda CR-V and the battery wants to go down sometimes overnight.
I've checked the alternator. It's an output between 13 and 14 and a half amps. There's a new $300
battery in it. It's about two months old. I've checked the uses for phantom
output and others apparently have this problem. We had problems with the traction light and
everything, but those were dealt with and I'm not sure where to go from here.
Well, I guess what I would say is if you have your multimeter has a min-max setting
to be able to put that on across the battery while it sits overnight and see if it does
spike. See, you know, it started the battery or started the power coming out of the battery.
If you determine it is, now you have to break it down by circuit. You know, so if there's a way to
start to isolate different circuits that you mentioned the fuses, somewhere something is cycling,
something's not shutting down, something's pulling that power out of the battery. Now,
let's say you come to find out that you do put the meter on there and it sits overnight and
there is no draw. Well, maybe that battery, which is new, is faulty. I mean, you don't
want to rule that out. I don't want to say it is, but we need to do something to try to
determine which direction we're going. So, start with the min-max. If there is something going on,
depending the amount of current that's being pulled, you know, you're going to have,
you know, 30, 40 milliamps probably would be acceptable. You get up over 100 milliamps,
which is like a tenth of an amp or higher. That's not acceptable. That means something is
wearing on that battery and then, you know, kind of take it from there and break it down
circuit by circuit. So, it might take a few days of testing if you're doing it yourself.
You take it to a shop. It could be a few hours of testing because you know,
they're out at the whole time, but if you have the ability and the time to get after it,
I think you should be able to pinpoint that circuit and figure out where that drain is.
All right. Thanks, David, for the call. 6514619226. They switch. Here's a text for your neck.
The switch from my sunroof on a 2015 Honda CR-V is going. It takes many times to mess with
the switch to close it. I did take it to Honda and they did a scan, said it might be the
switch which would cost more than 500 bucks to replace. Does Linda, does Lloyds do that repair
and is it costly? Maybe, you know, depending where the switch is located, if it's the switch
alone for just the sunroof or if it's a multiple switch, and that's that, you know,
we always think, oh, it's just a simple thing. It's just one switch, but a lot of times these
pieces have more to do with them. You know, example, the driver's door window,
you know, the driver's window switch oftentimes is all four windows where each other door is its own
window alone. So, depending what's involved, where it's located and how it's wired up,
if you're pulling down the headline, if you're getting up into the ceiling of the vehicle,
yes, that can be time consuming, which can be costly, but it's curious that it works
sometimes. That makes me wonder, is there something loose? Is there some context that
could be cleaned up? So, before I go and replace the switch, I'd probably look a little more
and maybe there's a little maintenance that could be done. There's some cleaning, lubricating,
poor contact that can be resolved that maybe fix that up for them.
Another battery question, Nick, does a car battery in Minnesota need to have at least 600
cold charging amps? No, it needs as much as the starter's asking for, and typically that's
less than 200 amps. Keep in mind in the winter months, the capacity or capability of the
battery is going to lower with the temperature, and as the oil thickens in the engine,
it's going to be harder for the starter to turn the engine over, so the demand's going to be higher.
So, there's an equation there, but 600 is quite excessive, but they are rated. When you look at
the batteries, there used to be a big marketing thing. It's all 100 or 1,000 cranking amps.
If you need 1,000, we've got a big problem there. The wiring's not going to handle that,
but most batteries are rated in that 5, 600 cranking amp capacity, and that's just a way
that they're measured. You don't need that to start the vehicle, but that's usually where
the batteries are built at. Very good. I know you don't deal with diesel a lot,
but here's a question for you anyway. It's a Silverado truck. It says 10% left on my diesel
fuel filter. How far can I go? I've got an 800-mile trip coming soon.
I would, based on the math, I would say you're probably okay on that trip,
but those indicators, the service intervals as we talk about all the time, maintenance,
maintenance, maintenance, and if we prolong, postpone, forget, that becomes repairs. Repairs
are a lot more expensive than maintenance, so if you are saying, I just don't have the time,
I've got to take this quick trip, when I get back, I'll do it immediately, I'm sure you're okay,
but if you forget to do it, and then, you know, weeks become months, and months become
longer, well, now you run the risk of having a problem. You guys have always said cars are
meant to be driven, not to be parked and left in the garage. Well, there's some truth to
that too. There's a happy median there. You know, you don't want to wear them out too quickly, but
if they sit, they kind of deteriorate also. Yeah. It doesn't say what year, Nick, but it's a Lincoln,
parked with all the windows up, the doors locked. I came back. Both front windows were down.
Any ideas where that came from? Some vehicles have a setting with the fob,
where as you're approaching the vehicle, you can hold the button down or lower the
windows, which will let, you know, the hot air escape in the summer months. So,
if the vehicle is in your garage or, and you're seeing this happen, or you're seeing the alarm go
off, kind of the same idea. Maybe there's something with the fob, or the way the fob is communicating
with the vehicle. All right. Any last minute tips on how to keep a car or truck or van
healthy outside of an oil change? Well, the maintenance intervals, you know,
then they change. Every makeup model has their own way that, you know, some go by
time, some go by a lettering system or mileage, but try to follow that schedule the best you
can. Whoever you take it to, build a relationship, a trusting relationship, they might advise you
that, hey, you need to do this service now, or you know what, you could postpone this one
until the next service, or we're going to keep an eye on that. I can't tell you how many times
in a day we'll have recommended items, but we kind of have the honeydew list. Like, say,
you know, the tires are kind of, you know, they're getting close, but I think there's
still some tread there. Let's see what it's like after the first snowfall. If you, if you're
fine driving, then we're okay, but if you're noticing you're slipping and sliding,
let's avoid that axe and take care of those tires. So, you know, just having that relationship
with the professionals, they give you the good advice. How do you find, you know, we've dealt
with Lloyds for so many years now, close to 30. How do you find a good makeup? How do you know
who to look for or go to? You know, your friends, your neighbors, your co-workers is a great
start, you know, in your community, I'm big on that, you know, the neighborhood that
you live in, you know, try to do as much business as you can in the place that you live,
and, you know, talk to them. You know, if what they're saying to you makes sense to you,
that's a good start, you know, and not everyone's a good fit. You know, we fix a lot of vehicles,
as you know, and there's also other shops in our community, in our neighborhood,
and that's fine because, you know, everybody has a different fit and a different,
a different thing to look in for and you want to make sure that they're,
ultimately, the car's getting fixed and back on the road. Very good. It's good to see you
here. Thank you. And your family and friends. Thanks for coming out here at the fair.
We'll talk what, one week from today, back in studio. Yes, we will. Thank you, Denny. Thanks.
Next awful. How do we find you guys at Lloyd's? Yeah, quickly here. If you have a question and
need advice, don't hesitate. Ben, who's here listening to us, will answer your call at 651-228-1316.
If you're in St. Paul, we're at 982-Grand, which is the corner of Grand and Chatsworth.
You can find all that information at our website, which is LloydsAutomotive.net.
Thanks again, Nick. We'll talk to you next week from the studio.
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Hold up. We got one play. Everything we work for comes down to this.
Quick question. Speaking of workouts, how would you rate your athletic program?
Bro, we're in the middle of the state championship.
Oh, so like a B plus then?
Dude, get out of our huddle.
Well, at homes.com, we leave it all on the field to get you detailed information on
local schools.
Off the field.
Off the field. Copy. All right. Go sports.
How'd he even get in here? Homes.com.
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About this episode
Nick Stoffel from Lloyd's Automotive shares essential car care tips and insights during a live broadcast from the Minnesota State Fair. He discusses the importance of oil upkeep, the significance of fully disclosing vehicle issues to mechanics, and the challenges of diagnosing intermittent problems. Listeners ask questions about oil types for older cars, electrical issues, and maintenance advice for used vehicles. Nick emphasizes the value of regular inspections and building a trusting relationship with your mechanic to avoid costly repairs down the line.
Joining Denny LIVE on the veranda at the WCCO Radio stage is Nick Stoffel to answer any and all car care questions. We begin breaking down the importance of your oil upkeep with oil changes, heater or evaporator core replacement, traditional vs. synthetic oil - and should you switch over, potential issues with electrical wiring and switches, stop/start troubleshooting and much more with Nick! f you have a car care question or need your vehicle looked at you can contact Nick and his team just visit lloydsautomotive.net or you can call 651-228-1316.