{"version":"1.0.0","episode":{"title":"Outside The Box – Expert F&I Roundtable | Daily Dealer Live","url":"http://getcarcurious.com/episodes/outside-the-box-expert-f-i-roundtable-daily-dealer-live","audioUrl":"https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR5296792418.mp3","description":"Today's show features: \n\n\n\nJonathan Blain, F&I Manager at Goldy Auto\n\n\n\nTrevor Caulfield, F&I Manager at Pine Belt Chevrolet\n\n\n\nDennis Gingrich, Sales & Finance Director at The Niello Company\n\n\n\nWade Higgins, Regional Sales Director at GSFS Group\n\n\n\nThis episode is brought to you by: \n\n\n\nAppraisalPRO – Stop getting hammered on hidden trade-in costs. AppraisalPRO instantly reveals repair costs, alerts you to recently cleared codes, and integrates directly with vAuto— meaning diagnostic data populates automatically in your appraisals. Special deal for CDG listeners: FREE 1-week trial, then just $195/month with no setup fees and OBD2 scanners included. Visit ⁠getAppraisalPRO.com⁠ to get started.\n\n\n\nCar Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at ⁠https://carguymedia.com/cdglive⁠ and we hope to see you in Vegas!\n\n\n\n—\n\n\n\nCheck out Car Dealership Guy’s stuff:\n\n\n\nCDG News ➤ h⁠⁠⁠⁠⁠⁠⁠⁠ttps://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠\n\nCDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠\n\nCDG Recruiting ➤ h⁠⁠⁠⁠⁠⁠⁠⁠ttps://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠\n\n\n\nMy Socials:\n\n\n\nX ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠\n\nInstagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠\n\nTikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠\n\nLinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠\n\nThreads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠\n\nFacebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠\n\n\n\nEverything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com"},"annotations":[{"startTime":90.7,"endTime":94.9,"type":"company","title":"Hennessy Automobile Companies","url":"/glossary/hennessy-automobile-companies","quote":"Hennessy automobile companies has sold Hennessy Mazda and Hennessy GMC in Morrill, Georgia to ALM Automotive Group, marking the family's first dealership sale in its 60 year history.","canonicalId":"company:hennessy-automobile-companies","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Hennessy Automobile Companies is a dealership group that operates multiple franchises, including Hennessy Mazda and Hennessy GMC. They have a long history in the automotive retail business, having been established for over 60 years.","simplifiedExplanation":"Hennessy Automobile Companies is a group of car dealerships that sell different brands of cars, like Mazda and GMC. They have been in business for a long time, over 60 years."}},{"startTime":115.7,"endTime":115.7,"type":"brand","title":"GMC","url":"/glossary/gmc","quote":"Big picture, GMC leads all domestic brands in 2025 sales growth.","canonicalId":"brand:gmc","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"GMC is a brand of vehicles known for their trucks and SUVs, and it is part of General Motors. The brand is recognized for its focus on professional-grade vehicles.","simplifiedExplanation":"GMC is a car brand that makes trucks and SUVs. It's part of a larger company called General Motors."}},{"startTime":177.0,"endTime":178.0,"type":"concept","title":"add-ons","url":"/glossary/add-ons","quote":"...banning misleading ads or pricing prohibiting dealers from charging for add-ons that don't benefit customers...","canonicalId":"concept:add-ons","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Add-ons refer to additional products or services that dealerships may offer to customers during the car buying process, such as extended warranties, paint protection, or gap insurance. These are often optional and can significantly increase the overall cost of the vehicle.","simplifiedExplanation":"Add-ons are extra services or products that you can buy when you purchase a car. They might include things like insurance or extra protection for the car, but you don't have to buy them if you don't want to."}},{"startTime":180.0,"endTime":181.9,"type":"term","title":"gap insurance","url":"/glossary/gap-insurance","quote":"...requiring that optional products like gap insurance or service contracts be clearly disclosed...","canonicalId":"term:gap-insurance","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Gap insurance is a type of coverage that helps pay the difference between what you owe on your car loan and the car's current market value if it's totaled or stolen. This is particularly useful for new cars that depreciate quickly.","simplifiedExplanation":"Gap insurance helps you pay off your car loan if your car gets damaged or stolen and is worth less than what you owe. It covers the difference so you don't have to pay out of pocket."}},{"startTime":181.9,"endTime":185.6,"type":"term","title":"service contracts","url":"/glossary/service-contracts","quote":"...requiring that optional products like gap insurance or service contracts be clearly disclosed...","canonicalId":"term:service-contracts","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Service contracts, often referred to as extended warranties, are agreements that cover certain repairs and maintenance for a vehicle after the manufacturer's warranty expires. They can provide peace of mind for car owners by helping to manage repair costs.","simplifiedExplanation":"Service contracts are like extra insurance for your car that help pay for repairs after the original warranty runs out. They can save you money if something goes wrong with your car later on."}},{"startTime":190.0,"endTime":194.92,"type":"concept","title":"three day return policy","url":"/glossary/three-day-return-policy","quote":"...and introduces a three day return policy for used cars under 50,000...","canonicalId":"concept:three-day-return-policy","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A three day return policy allows buyers to return a used car within three days of purchase if they are not satisfied. This policy is designed to give consumers peace of mind and the opportunity to change their mind after the purchase.","simplifiedExplanation":"A three day return policy means you can bring back a used car within three days if you don't like it. It's a way to make sure you're happy with your purchase after you've had a little time to think about it."}},{"startTime":841.72,"endTime":846.3,"type":"term","title":"extended warranty","url":"/glossary/extended-warranty","quote":"And so when somebody doesn't make that purchase for like an extended warranty or tire and will or whatever it may be, it's not their fault.","canonicalId":"term:extended-warranty","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An extended warranty is a service contract that provides additional coverage for vehicle repairs after the manufacturer's warranty expires. It can cover various components and systems, potentially saving owners from high repair costs.","simplifiedExplanation":"An extended warranty is like extra insurance for your car that helps pay for repairs after the regular warranty runs out. It can help you avoid big bills if something goes wrong."}},{"startTime":846.3,"endTime":849.1,"type":"term","title":"tire and wheel protection","url":"/glossary/tire-and-wheel-protection","quote":"or tire and will or whatever it may be, it's not their fault.","canonicalId":"term:tire-and-wheel-protection","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Tire and wheel protection is an optional coverage that helps pay for repairs or replacements of tires and wheels damaged by road hazards. This can include things like potholes or debris on the road.","simplifiedExplanation":"Tire and wheel protection is insurance for your car's tires and wheels. If they get damaged by things like potholes, this coverage can help pay for repairs or replacements."}},{"startTime":1063.0,"endTime":1068.0,"type":"car","title":"Toyota Corolla","url":"/cars/toyota/corolla","image":"https://upload.wikimedia.org/wikipedia/commons/c/c6/1969_Toyota_Corolla_1200.jpg","quote":"...one minute you're driving a $2,000 Corolla and the next minute you're driving a $100,000 Mercedes Benz.","canonicalId":"car:toyota:corolla","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Corolla is a compact car known for its reliability and fuel efficiency. It's one of the best-selling cars in the world, appealing to a wide range of drivers.","simplifiedExplanation":"The Toyota Corolla is a small car that many people buy because it's dependable and gets good gas mileage. It's very popular around the world.","imageAttribution":"TTTNIS (CC0)"}},{"startTime":1467.9,"endTime":1471.3,"type":"term","title":"F and I products","url":"/glossary/f-and-i-products","quote":"...We talk about F and I products, how they work, make sure they have a nice elevator pitch for the various products that are on the F and I menu...","canonicalId":"term:f-and-i-products","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"F and I stands for Finance and Insurance, which refers to the services and products offered to customers when purchasing a vehicle. These can include extended warranties, vehicle service contracts, and financing options.","simplifiedExplanation":"F and I products are things that dealerships offer to help you with the financial side of buying a car. This includes things like insurance and warranties that can protect your purchase."}},{"startTime":1471.3,"endTime":1475.3,"type":"term","title":"F and I menu","url":"/glossary/f-and-i-menu","quote":"...make sure they have a nice elevator pitch for the various products that are on the F and I menu...","canonicalId":"term:f-and-i-menu","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The F and I menu is a list of financial and insurance products that a dealership offers to customers during the car buying process. It typically includes various options for financing, warranties, and other add-ons.","simplifiedExplanation":"The F and I menu is like a menu at a restaurant, but for car buying. It shows you all the extra services and protections you can buy when you get a car."}},{"startTime":1547.2,"endTime":1551.8,"type":"concept","title":"negotiation free buying","url":"/glossary/negotiation-free-buying","quote":"So, Dennis, in a couple of weeks, we're going to do a panel where we talk about one price or negotiation free buying from a car dealership and then the traditional negotiating and this will come up.","canonicalId":"concept:negotiation-free-buying","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Negotiation free buying refers to a car purchasing process where the price is fixed, eliminating the traditional back-and-forth negotiation between the buyer and the dealership. This approach can simplify the buying experience for customers who prefer transparency and ease.","simplifiedExplanation":"Negotiation free buying means you pay a set price for the car without haggling over the cost. It's straightforward and can make buying a car less stressful."}},{"startTime":1551.8,"endTime":1556.0,"type":"concept","title":"traditional negotiating","url":"/glossary/traditional-negotiating","quote":"...and then the traditional negotiating and this will come up. The salesperson going start to finish the A to Z process.","canonicalId":"concept:traditional-negotiating","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Traditional negotiating in car sales involves back-and-forth discussions between the buyer and the salesperson to agree on a price. This method can lead to varying prices based on the buyer's negotiation skills and the dealership's willingness to compromise.","simplifiedExplanation":"Traditional negotiating means talking with the salesperson to agree on a price for the car. It can be a bit like bargaining where you try to get the best deal possible."}},{"startTime":2866.5,"endTime":2871.1,"type":"brand","title":"Volkswagen","url":"/glossary/volkswagen","quote":"...she's a Volkswagen and she's having a great time in F and I and she was a great sales person, both in units volume, but over F and I was really good.","canonicalId":"brand:volkswagen","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Volkswagen is a German automotive manufacturer known for producing a wide range of vehicles, including the iconic Beetle and the Golf. The brand is recognized for its engineering and innovation in the automotive industry.","simplifiedExplanation":"Volkswagen is a car company from Germany that makes many popular cars, like the Beetle and Golf. They are known for their reliable and well-engineered vehicles."}},{"startTime":2879.3,"endTime":2883.0,"type":"term","title":"clear bra","url":"/glossary/clear-bra","quote":"...it's like when we put a clear bra on a car on the showroom floor and we sell it every time, but we never do it again.","canonicalId":"term:clear-bra","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A clear bra is a protective film applied to the exterior of a car to guard against scratches, chips, and other damage. It is often used on high-impact areas like the hood and front bumper.","simplifiedExplanation":"A clear bra is a special kind of plastic film that you put on a car to protect it from scratches and damage. It helps keep the car looking new for longer."}},{"startTime":3579.6,"endTime":3582.6,"type":"term","title":"labor rates","url":"/glossary/labor-rates","quote":"...that dealerships have have almost double their labor rates in the last five years and parts are two and a half times that.","canonicalId":"term:labor-rates","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Labor rates refer to the hourly cost charged by automotive technicians for their work. These rates can vary significantly between dealerships and independent shops, and they have been increasing in recent years due to various factors including inflation and demand for skilled labor.","simplifiedExplanation":"Labor rates are the fees that mechanics charge for their work on your car, usually calculated by the hour. These rates can go up over time, making repairs more expensive."}},{"startTime":3588.1,"endTime":3591.94,"type":"term","title":"parts pricing","url":"/glossary/parts-pricing","quote":"...and parts are two and a half times that.","canonicalId":"term:parts-pricing","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Parts pricing refers to the cost of replacement components for vehicles, which can vary widely based on the make, model, and availability of the parts. In recent years, parts prices have increased significantly due to supply chain issues and rising demand.","simplifiedExplanation":"Parts pricing is how much you have to pay for new parts to fix your car. Prices can go up for various reasons, like shortages or increased demand."}}],"speakers":[{"id":"s1","name":"Car Dealership Guy","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/outside-the-box-expert-f-i-roundtable-daily-dealer-live/transcript.vtt","type":"text/vtt"}]}