Ron Ananian, The Car Doctor - September 20, 2025 - Hour 1 - The Great Check Book "Robbery" - (855)560-9900 24/7 Hotline

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If you were having pizza night in America like so many last night and sitting around saying, hey, how was your week?

And everybody's, oh, I did this and I did that.

If you asked me, you know what I would answer?

I would answer in one word.

Because it was one of those weeks.

I think this is an appropriate story for a radio show about cars because it's also about what goes on in the repair shop.

And you need to know that a lot of what goes on in a repair shop isn't necessarily the problems of fixing the cars.

It's the problems of running the shop.

It's the front office stuff and it's the things that go on behind the scenes in the front office.

My front office went nuts on Wednesday.

I had ordered checks from QuickBooks and I'm going to mention names and you know what?

I'm going to tell you, yeah, okay.

All the companies that I mentioned are free to come on the show and tell me their side of it and tell you their side of it

because I think they were all very badly run.

I ordered checks from QuickBooks.

We use QuickBooks to help run the shop and write checks and we ordered checks from them the week prior.

The checks showed up on Tuesday.

They were actually a day late.

Not a crisis.

We were ready for that.

We had a couple extra checks.

Well, it's not like we were running out of checks.

We just got to the point where we needed three order checks.

The box didn't show up on Monday.

The box showed up on Tuesday.

And what caught my attention was FedEx, another company that's welcome to come on the show because I think there are a bunch of dopes.

All right.

You ever notice you put a shipping label on a cardboard box and you stick the label to the box and ship the box?

Well, the box came, the address, the shipping label was still attached to the original piece of box cardboard that it was attached to.

But somebody had taken a razor knife, cut it out and scotch taped it, you know, packing taped it to the top of a new box and then wrapped about four miles of packing tape around it.

It looked like something Luke Costello wrapped up for a birthday present for Bud, right?

And it just caught your eye that something's wrong.

Like this was not how you would think it would come out of a check printing facility, wherever that is.

And open it up and sure enough, it's the checks.

And, you know, first comment to QuickBooks, why are we still shipping checks in clear plastic bags?

I don't understand that.

In a day and an age we're heightened security and we're worried about fraud and we're worried about everybody gathering our personal information.

Why are we sending things out in clear plastic bags?

Should, as FedEx explained to me, the box burst open at the transfer facility at Newark Airport and they transferred the checks from one box to another and sent it on its way.

Of course, it took two phone calls to FedEx to find that out because God forbid anybody that answers the phone knows what they're really talking about.

Needless to say, it would have been nice had they put a sticker.

Don't you think they should have put a sticker on the outside of the box that said, hey, we know this box looks a little funny, but it was re-boxed under a supervised facility under a supervised condition so the contents weren't, you know, compromised?

I mean, what if it was gold coins on Amazon that you can now go and buy gold coins on Amazon, right, where all the gold coins accounted for?

So, talking to QuickBooks got nowhere because I got the same overseas person telling me, oh, we're so sorry, Mr. Ananian, and yeah, we're very sorry that that happened and would you like to order more checks?

Because some of the checks were rustled and shuffled and, you know, beat up.

No, I want to know that these checks are going to be okay that they're all there and we did count and they're all there.

And then the only concern we have is was the account, is the checking account able to be compromised because did somebody come along with their camera and go click, click on the line at FedEx?

Something FedEx never even thought of until I mentioned it and they said, well, yeah, I guess that's possible.

I guess that's possible.

This is a secure method of shipping.

So let me get this right.

In an age of fraud, in an age of absolute, we're concerned about everything under the sun.

We're shipping checks all across America, not just to auto repair shops, but everywhere unsupervised in non-secured envelopes.

Well, that was Tuesday.

That was stupid Tuesday.

Well, insane Wednesday came along.

So TD Bank, who's also free to come on the show and talk to us about this, because what the heck, I want to get, you know, we're not talking about small companies here.

These aren't mom and pops.

These are all giant companies.

Who knows, maybe they'll be off the air next week.

You know, they might buy a couple of radio networks and cancel this show.

Decided that, well, we're going to freeze the account so I can no longer use my checking account, which was in use for the past 47 years or whatever it's been, because I've only been here a little while.

And, you know, in order for me to write a check out of it, I had to call up the fraud department and say I'm writing check number XYZ for $3.22 or whatever the amount was, and they would clear it and allow it to process through.

And I had 30 days of doing this because then they would just close the account.

And in the meantime, I needed to go get another bank account.

Have you tried to open a new bank account for a business in America lately at all recently in the last couple of years?

Well, this was my first experience.

I haven't had to do it in quite a long time.

Why? I've been around for a while.

I've been around over 40 something years.

When I got the TD bank, Vic, who's also welcome to come on the show and talk to us about it, was reading from the script book.

Well, Mr. Ananian, we're sorry that this happened, but, you know, we'll need to see your new business formation papers to give you the new checking account that you're going to need.

Excuse me.

Well, I've been a customer here since, I don't know, 1993, which was a while ago.

You can't see that I'm an existing business.

Yes, but when you opened it, you opened it with your social and the federal government now requires a tax ID beginning with 22.

Well, yeah, here's my Schedule C tax return.

Here's the mortgage that you guys held for so many years.

Here's all this information.

But no, we're going to read from the script.

Kind of describes my week, right?

Now, in the meantime, I'm trying to run a radio show.

I'm trying to run a repair shop.

I'm trying to keep Danny busy.

I'm trying to keep the shop flowing and I'm dealing with complete insanity on the financial side of things.

A new Chase Manhattan bank opened in Waldwick, New Jersey in the last couple of weeks.

And I've been trying to get over there because I kept thinking, you know what, maybe I'll bank a little bit with them just to see how they are.

I've got a couple of Chase credit cards as a personal note and they've always worked well.

Anytime there's been an issue, it's always been, you know, it always works.

I ended up talking to Oliver.

I ended up, I talked to Marco, the manager.

Marco gave me to Oliver.

Oliver asked me, he said, well, I'm going to need your new business formation paperwork.

And I'm thinking, oh God, we're going to go through this again, right?

Now, all we want to do is fix cars at the end of the day, right?

Folks, that's all we're trying to do.

Marco, or I'm sorry, Oliver, what do you think I need?

Well, I need your DBA.

You're doing business as.

Okay.

I had that.

He said, right.

And what's the expiration date on it?

Because it has to be renewed every five years.

I don't know.

Maybe every state's different.

Maybe New Jersey's wrong.

Maybe it's different in New Jersey, but my DBA is from, you know, a million years ago, 1983 to be exact.

And there's no expiration date on it.

And he said, there has to be.

Well, there isn't.

I'll show you the, here it is.

The raised seal notary public verified from the county seat in Hackensack, New Jersey.

No expiration date.

Let me make a phone call, which I thought was kind of nice of him that Oliver was willing to stick his neck out.

Take the time for somebody he didn't know on an account that he didn't have to see if this was possibly the way to do it.

Gee, customer service, somebody that doesn't read from the script.

What a concept.

He called me back.

He said, I asked three people.

Yeah, what happened?

He said, the first guy said, no, the second guy said, maybe the third guy said, yes, I said, what do you say?

He said, come on over.

I'll open the account.

So I solved the problem sort of maybe kind of.

Yes, we're going to now start banking with Chase Bank.

No credit desire, no pressure, no, no, no, no, no promotion here intentionally given.

And I guess the point of all of this is the aggravation, the problems in running a small business, not just an auto repair shop, but the problems in running a small business are beyond what you can describe.

And it can go from zero to 120 miles an hour like that in the blink of an eye.

And it's difficult.

It's difficult at best to explain to somebody.

It took three days out of my week for something that was beyond my control for something I did not create because a major corporation, three major corporations don't have scenarios in place to correct this.

I don't understand most of all how FedEx for all the packages they ship to their credit, they knew the box was damaged on the conveyor belt at the transfer station at Newark Airport.

If you know the problem can happen, don't you have a better remedy than it looks like a four-year-old took cut the box out and wrapped so much tape around this thing.

It looked like that bad Christmas present you got from Uncle Frank last year that you were afraid to open because of the ribbon being in 14 different places and tape all over the place.

I was surprised the lunch that the guy had that day wasn't kind of wrapped in between the tape as he wrapped his fingers around it and created this.

Needless to say, I am so fired up to just fix cars today because I didn't get to fix any cars on Wednesday and Thursday, so I'm ready. 855-560-9900.

I'll be back right after this. See ya.

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Welcome, sir.

No longer individually adjusted.

You got to adjust both of them at the same time.

What the both of them do gets adjusted at the same time.

They also said they had a mechanic there who knew how to adjust just the brake pedal.

But when I went back to have that done, they said they couldn't do it because of liability reasons.

They recommended a handicap company to put an adapter on the top of the brake pedal to raise it up, but that was not an option.

It was just too quiet. I didn't get that done.

What do you mean it was?

So let me ask a couple of questions, Frank, because I was going to actually say, right,

handicap vehicle controls would probably be the way to go.

Do you have a lazy right foot? Does it flop over? Not to get personal, but we're here on radio, so nobody will see you.

I know what you're talking about. I don't think so.

It just stays, it does stay to the right a little bit.

But when you step on a brake, the brake pedal top of it is in line with the gas pedal, the top of the gas pedal.

Right. But if you're stepping on, what I don't understand is, I'm just trying to visualize this,

if you're stepping on the brake and your foot is straight up, toe to heel, top to bottom, how do you manage to catch the gas pedal?

Well, I'm not fully over on the right-hand side to get the brake pedal.

I thought if I get the brake pedal raised up a little bit to keep it from being in line with the gas pedal, that would solve the problem.

So what I'm trying to do is use my left foot for brake and my right foot for gas.

I don't want to see you do that because I think that makes it...

We're going to have to retrain you in your driving approach.

So what you're effectively asking for is, you want a block of wood on the brake pedal.

Something like that.

Or, now this one guy, this technician, said that he was able to adjust the brake pedal linkage to bring the brake higher than what it is now.

But then they said they wouldn't do it because you change anything from the manufacturer, then there's liability.

Yeah, there is a liability.

Hence that brings us back to the handicap vehicle control.

You can't be the only person in America that's got this issue.

There are people with handicaps that are obviously driving.

There are people, I'm sure, that have a foot position issue such as you're having.

So did you talk to the handicap vehicle control people?

I went down there and I saw what they have and it's a block.

It's made out of metal and rubber that you put on the top of the brake pedal, which brings it up.

But it's a high piece.

It's not even one that you can have the size made up.

So it's high.

I've sort of just put something on it myself and bolted it right in the brake pedal.

Well, can you take...

And I'm trying to imagine what they have, but can you take whatever they're going to have and say,

well, that's too high.

I need half that thickness.

Take it to a machine shop and have them machine it in half and then bolt it on.

I haven't thought of that, but that's one reason, one way.

I don't know what the device looks like.

You know, listen, we can modify cars to such a degree.

I'm sure this isn't the most insurmountable problem in the whole world.

It's just going to take some thought.

Yes, there's some liability issues as far as to be concerned about.

But I think if we follow common sense guidelines and however the handicap vehicle controls places doing it,

I'm sure if you follow some sort of guideline from them and then that's not to say, hey, listen, wherever you went, they're not the only ones.

You can't convince me that you're the only person with this condition.

I always say that it's a big country out there.

They've got to have scenarios that accommodate a wide variety of driving habits, so to speak, is a fair way to say it.

And I would encourage you, I would say, let's just Google search handicap vehicle controls.

I have an issue.

I have a customer who has, I'm trying to think, he has no left leg, no right leg, no legs at all actually.

He's on mechanical legs and sweetheart of a guy really.

And we kind of kid about it.

You know, one time I had to put him on the lift to adjust his leg.

I actually tightened some of the screws that were falling out for him.

We kind of made a, okay, you're the car of the week.

Get up on the lift and we raised him up and I tightened screws and, you know, it's that kind of relationship.

We get along very well.

And I've seen some of the configurations and devices that Keith has brought in to me to have me install over the years.

And I mean, there's a bunch of stuff out there.

So, and we've actually ordered things for him off of Amazon, believe it or not.

Go to Amazon and type in vehicle handicap controls, watch what comes up.

I got to do that.

And now I'll also check and see what they have at this handicap shop and see if I can get it adjusted.

Right.

You know, is there a way to modify this?

I would stay away from the linkage and the pivot and the fulcrum because now we're playing with geometry.

I want to just, yeah, I just want to play with the pedal height and see what that gets me.

All right.

Do that, Frank.

I got to go.

You be well.

Good luck to you.

And if you need more, please give me a call back.

We can chat about it some more.

I'm Ron and Amy in the car doctor.

We are back right after this.

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Next up, let's go to John in Florida right away.

John, 05 Chevy Silverado diesel.

Hi, Ron.

Yes, sir.

What's going on?

I've got a lot of information, but I don't want to take up a lot of your time.

2005 Silverado 2500 diesel 4x4 bought new.

Low mileage because we only use it to haul heavy equipment on the farm.

And it's had a, we're north of Pensacola in Florida.

So it, it's had a, for the first from 2005 to 2008, it had very benign driving conditions.

After that, we, I took a job in North Western New York, about a tenth of a mile from Lake Ontario,

and the conditions were less than perfect.

We came back to the farm in 2015, and for about five years, the vehicle ran nicely.

One day we were getting supplies in Pensacola, and it was a hot day, came out, tried to turn the car over,

and it was just, it just cranked and cranked and cranked.

And I have enough experience with diesels to know it was a fuel issue.

So I had the vehicle towed to my mechanic who happens to have the same year and exact same truck as I do,

and they've taken it apart a couple of times, so I trust him.

What they did, what they did was to, I guess there's a fuel pump and a filter in the tank.

So they took the tank down, took the filter out, took the pump out and cleaned it out.

There was a lot of sand in it, and put in a new fuel filter in the engine compartment.

Two days later, I was in Pensacola, and same thing happened.

I crawled them up, he told me how to start the vehicle, get in the engine compartment and pump the, there's a pump.

A primer.

Like there is a pump.

Like on tractors, and do it ten times and try to turn it over and it started right up.

So here's my first question.

There is a pressure test port behind the alternator.

Are you aware of this?

No, where is it?

I really don't service this vehicle.

So ask your mechanic this.

I already know where this is going.

I can tell there's a lot of pain involved here for you.

Yes, I understand.

Diesel owners, long-term diesel owners become diesel mechanics after a while.

You have to.

So it's just part of the process and the ritual.

Behind the alternator, there's a vacuum test port, or there's a test port.

Pressure tap.

So hook a pressure vacuum gauge to that.

Crank the engine.

It absolutely, positively has to build vacuum.

I bet it doesn't.

And it should hold that vacuum indefinitely.

You should see two to four inches of cranking vacuum.

Rough numbers.

What that shows is that shows there is system integrity from the front of the vehicle to the tank.

Got it.

And if that vacuum doesn't build or doesn't hold, now let's go find out why.

And for the record, O5s were the worst.

O5s had the most porous, there were more porosity problems with fuel lines and fuel connections and fittings and air in the system and not holding vacuum.

I think then all the GMs, O5s and O4s actually, but this is not an uncommon problem.

And I can tell you why it happened.

You were great in Florida.

It went, you took the truck up to New York, right?

Yes.

It's been, I don't know, five years in the wonderful salt belt when it snowed, right?

And then it came back to Florida and it was good for a while until it sort of got activated.

And then one day, that's it.

You're done.

You know, my TV that worked yesterday doesn't work today.

Sooner or later, things rod through.

Are you near the ocean at all?

I don't know.

I don't remember where Pensacola is.

Yeah, we're right on.

We're right.

We're about 30 miles from the Gulf of America.

Okay.

And that's about it.

So you went to the salt belt.

You applied several doses of calcium chloride and a whole bunch of other chemicals to keep the road free and clean.

And then you brought it back to Florida and you activated it.

Congratulations.

Right?

I bet you this is going to be a fuel related rusted porous line issue, but that is the

first thing you want to do, that test port.

And you can actually find all this as a service procedure in any of the GM service information.

It'll be there.

They talk about vacuum testing, pressure gauge to the test port and what the results of that

has to be.

All right.

That amazes me, Ron, because I even have two case files with Chevrolet.

I tried getting information and they didn't have any clue what was happening.

I even called Duramax in Canada and they said, well, we don't support the engine we sell to Chevrolet.

No, there absolutely should be a test port.

This is 6-6, right?

This is a 6-6 diesel.

6-6 Duramax?

Yes.

I remember my instructor in class explaining this to us 20 years ago that it's got to be there.

There's got to be a port.

It has to be.

All right.

How much vacuum should that hold?

How much vacuum are you writing down?

We typically saw two to five inches, but it should hold that vacuum.

It should stay above one to two inches even after the engine stops cranking.

I mean, theoretically, they say it should be there indefinitely.

I don't know how true that is.

I've never really looked at it longer than, you know, okay, it's there.

But think of it like this.

If this was a gasoline engine with a mechanical lift pump, a mechanical pump, all right, a

mechanical pump does not pump fuel, theoretically.

A mechanical pump creates a low vacuum condition, right, and it doesn't suck.

It just creates a low vacuum condition, and atmospheric pressure pushes down on the fuel

to drive it out of the tank through the line up to the...

That's kind of the physics of how a lift pump works.

That's the theory of how they explain it to us in class.

But it's the idea by which we diagnose the diesel.

Does that...

So, yeah, it makes sense to me.

So under conditions where the vehicle starts, it should still...

Whether it starts or it stops, I'm not going to have the wherewithal to hook up a vacuum gauge

to the port behind the alternator when it doesn't start.

But when it does start, it should...

When it cranks, it should maintain the two to four inches of vacuum.

Well, once fuel is flowing, it's flowing, right?

Once you siphon fuel out of a tank, once you, you know, and get the mouth full of fuel or liquid

or whatever it is, it continues to flow.

Do you ever think about how come that works?

Yeah, there's no cavitation.

Right. Well, because atmospheric pressure is pushing down on the fuel in the tank

and pushing it up out to the point of lowest pressure, which you created by sucking on it.

All right, which is the whole...

We could have a conversation about this for about two hours about how carburetors worked,

but all the physics comes back to this.

So when that doesn't start, you're just looking to see, can it build vacuum during a crank?

Simple test.

If you can't find information on it, you send me the VIN.

I'll find the test procedure. I'll email it to you.

Ron at cardoctorshow.com.

I sure will.

All right.

So let me get this right so I can explain it to the mechanic.

And I know I'm not going to be able to get the truck to the mechanic when it doesn't start like this.

So will there be any variation in the vacuum when I drive the vehicle up to the shop

and tell them, hey, hook up a vacuum?

Do this. Do this. Don't look at it when it's bad.

Run the test when it's good so you understand what...

If you write, we always want to look at a good vehicle.

He's got the same vehicle. Ask him to do the test on his vehicle.

Right?

If we don't test broken cars or vehicles.

Right, John? That's the rule.

We don't test cars when they're broken.

We test cars when they're good so we know what they're going to look like when they're broken.

Okay.

All right?

Simple stuff.

It's final thing.

I'll send you the VIN and we'll go from there.

We'll go from there.

All right, but I'm sure that's going to have a test port, but that's the first thing.

Do we have vacuum?

Because why does the primer work?

If the primer didn't work, then maybe we've got a ficum problem.

Maybe we've got a fuel delivery problem.

Maybe we've got a glow plug issue, et cetera, et cetera, et cetera.

But this sounds like fuel's not getting there.

Now the question is why.

Vacuum test port.

All right, I got to go.

Send me an email.

I got to go.

Okay.

Hey, thanks.

You're very welcome, sir.

You be well.

855-560-9900.

What else could it be?

I'm Ronan Ani and the car doctor.

I'll be back right after this.

Go!

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Hey, we are rolling along this hour.

Let's get to Gerald in North Carolina.

Gerald, you're on with the car doctor.

How can I help?

Hello, Gerald.

Hello.

How you doing, Ron?

Yes, sir.

What's going on?

I've got a 2010 model Ford Ranger Sport Truck.

Okay.

It's a 4-0-V6 automatic.

Right.

The prior parts during their playing is what it's doing whenever I start it up in the

morning.

It wants to die and I start it back up maybe twice, three times sometime, and then it runs

just fine.

Maybe I drive it seven miles or something soft, shut it down, get back in, and the fire's

right back up.

Okay.

And yesterday, I had a gentleman, a mechanic, go to church where he cleaned the throttle

body, and he put a new Hitachi Mass Air Flow sensor on the truck, and it started this

morning, but it kind of quivered a little bit, but it didn't die.

And I just wondered what the problem, what the real problem is with this truck.

Well, is it fixed as the first question?

So is it mass air flow related or is it a fuel pressure problem?

So if you want to prove, if you want to prove was it, I guess, are you questioning, is it

the mass air flow because it runs different now or it runs okay?

Which is it?

Well, it didn't die, whereas it's been dying, you know, and they haven't started it back

up, but it didn't start really smooth and run, you know, just fire around up like it

should.

Okay.

So do you still have to?

It acts like a fuel pressure problem, but I thought you might know what I need to go

to to fix it.

And I was going to suggest, did anybody check fuel pressure?

You know, had we come to the conclusion of a mass air, or was it?

I had that checked in a garage maybe a couple weeks ago, but the truck didn't die on them.

They kept it overnight, and it didn't die for them, and they couldn't really figure

that out.

They did a fuel pressure test on it, and it started, and while the gauge was on, it was

holding great fuel pressure, but it just, it just trucked off, and it went to nothing.

So it didn't have any residual pressure.

It should hold some residual, but if the condition isn't there, when the, you know, if they start,

if they turn the key on, fuel pressure goes to spec, and they turn it off, and it holds

and then drops, but the truck fires right up, I'm not so concerned about the loss of

residual.

I want to know what fuel pressure is doing when it doesn't start.

So here's-

What did you say?

Well, I was going to say, my question would be, all right, if you sat there, and if the

problem was happening, and it sounds like it's not for right now, and the fact that we've

changed the part kind of convolutes the diagnosis, we've watered down the chicken soup, we don't

know how good it is yet, is if you sat there and turned the key, primed the pump, shut

it off, wait a couple of seconds, primed the pump, shut it off, you know, if you primed

the rail, would it have started prior to putting the mass air flow on?

Of course, there's no rule that says you've only got one problem, right?

It sounds like the fellow that put the mass air on, and I'm not saying he was wrong, but

it sounds like this, I don't hear any diagnosis being done, it sounds like this was his best

guess and he might have discovered something, or this might be the moment the truck is running

on its own and it's not having the problem.

Do you still have the old mass air flow?

I do.

Was this a, hey, he's my buddy thing, let me help him, and we haven't said this is a finished

repair, was it, hey, let me put a mass air flow on and try it and see what happens?

Okay, he put one on, I knew it was, and the truck didn't, like I said, I started the

truck this morning, and it didn't die, like it's been dying, and that restarted, but it

didn't start running as smooth as it really was, it kind of quivered a little, or, uh,

Well, listen to me, G, and then I got to go, all right?

There's no diagnosis been done here, okay?

Try it with the mass air flow at this point.

Can you replicate, before you change any more parts, can you replicate the original problem?

If the original problem happens, put the old mass air flow back on, catch it with the problem

with fuel pressure, then we can talk some more.

I hope that's the best I can do for you at the moment.

Ronan Aining, the car doctor, I'll be back right after this.

Go!

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10 athletes will face the toughest job interview in fitness

that will push past physical and mental breaking points.

You are the fittest of the fit.

Only one of you will leave here with an iFit contract for $250,000.

This is when mindset comes in.

Someone will be eliminated.

Pressure is coming down.

Trainer Games on Prime Video January 8.

Watch the trailer on trainergames.com.

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