{"version":"1.0.0","episode":{"title":"Say Yes and Figure It Out: The Art of Scheduling in an Auto Repair Shop [E234]","url":"http://getcarcurious.com/episodes/say-yes-and-figure-it-out-the-art-of-scheduling-in-an-auto-repair-shop-e234","audioUrl":"https://episodes.captivate.fm/episode/d3a2055e-f945-4859-a2ed-450111b89be5.mp3","description":"The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindSpecial Thanks to Our Sponsor:⭐ Shop Marketing Pros — helping auto repair shops tell their story, attract the right customers, and grow their business.👉 Learn more: shopmarketingpros.com​​📓 Show NotesTopic: Scheduling in auto repair shops Theme: Controlled flexibility—saying yes while staying efficient Key Points:Appointment-based industries struggle with no-showsOverbooking isn’t reckless—it’s strategicTeaching a “figure-it-out” mindset builds customer trustFlexibility is a skill, not chaosAction Steps:Review your average show rate and build a 10–15% overbooking buffer.Designate one “flex” bay per day.Empower advisors to say “yes” within reason.​Part of the Automotive Repair Podcast Network:🎙️ Remarkable Results Radio — Carm Capriotto📈 Business by the Numbers — Hunt Demarest🔧 Diagnosing the Aftermarket A to Z — Matt Fanslow💬 Speak Up! Effective Communication — Craig O’Neill🚀 Auto Repair Marketing Podcast — Kim & Brian Walker💥 The Weekly Blitz — Coach Chris Cotton​Thanks for listening to The Weekly Blitz, brought to you by Shop Marketing Pros. If you enjoyed this episode, share it with a fellow shop owner and help them figure it out too.Want to be on the show or suggest a topic? Email me at chris autofixsos.comTo listen to more episodes, make sure and go over to iTunes and or Spotify. Don't forget to rate and review us! Connect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life."},"annotations":[],"speakers":[{"id":"s1","name":"Chris Cotton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/say-yes-and-figure-it-out-the-art-of-scheduling-in-an-auto-repair-shop-e234/transcript.vtt","type":"text/vtt"}]}