{"version":"1.0.0","episode":{"title":"Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]","url":"http://getcarcurious.com/episodes/stress-the-struggle-and-the-resilience-a-guide-for-leaders-rr-1064","audioUrl":"https://episodes.captivate.fm/episode/08c597a5-ffd8-4596-93ee-3b295e75b890.mp3","description":"Thanks to our Partners, NAPA Auto Care and NAPA TRACS\n\nWatch Full Video Episode\nStress is inevitable, but how we respond to it can make or break our leadership. In this episode, Dr. David Weiman, psychologist at Weiman Consulting, dives into the science of stress and practical strategies for managing it, especially in the fast paced world of automotive repair.\nWhat You’ll Learn:\n\nThe fight or flight response and why modern stress feels just as intense as physical danger.The three types of stress: Normal, Training (Eustress), and Excessive, and how recognizing them can improve decision-making.Simple, powerful tools for recovery: micro breaks, diaphragmatic breathing, and mindful routines.How stress affects leadership, team dynamics, and strategic thinking—and what to do about it.Practical tips to avoid burnout, maintain energy, and enhance focus.\nDr. Weiman emphasizes that the key isn’t eliminating stress, it’s managing it effectively so you can think clearly, lead confidently, and take action.\nDr. David Weiman is the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. Listen to David’s previous episodes HERE\nThanks to our Partners, NAPA Auto Care and NAPA TRACS\n\nLearn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care\n\nNAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/\n\nConnect with the Podcast:\nFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Follow on Twitter:https://twitter.com/RResultsBizVisit the Website:"},"annotations":[{"startTime":22.5,"endTime":27.1,"type":"company","title":"NAPA Auto Care","url":"/glossary/napa-autocare","quote":"Are you looking to take your shop to the next level? With NAPA Auto Care, you can deliver unbeatable customer confidence through the peace of mind warranty.","canonicalId":"company:napa-autocare","priority":0.5,"confidence":0.95,"source":"openai/gpt-oss-20b","data":{"explanation":"NAPA Auto Care is a retailer and distributor of automotive parts, tools, and accessories that provides services such as warranties and support to repair shops.","simplifiedExplanation":"NAPA Auto Care sells car parts and tools, and helps repair shops with warranties and other support."}},{"startTime":32.4,"endTime":44.4,"type":"company","title":"NAPA Trax","url":"/glossary/napa-trax","quote":"Hey, for over 30 years, NAPA Trax has made selecting the right shop management system easy by offering the best, most comprehensive SMS in the industry.","canonicalId":"company:napa-trax","priority":0.5,"confidence":0.95,"source":"openai/gpt-oss-20b","data":{"explanation":"NAPA Trax is a shop management software platform that helps automotive repair shops manage appointments, inventory, and customer relationships.","simplifiedExplanation":"NAPA Trax is a computer program that helps car repair shops keep track of work orders, parts, and customers."}},{"startTime":32.4,"endTime":44.4,"type":"concept","title":"shop management system","url":"/glossary/shop-management-system","quote":"Hey, for over 30 years, NAPA Trax has made selecting the right shop management system easy by offering the best, most comprehensive SMS in the industry.","canonicalId":"concept:shop-management-system","priority":0.5,"confidence":0.95,"source":"openai/gpt-oss-20b","data":{"explanation":"A shop management system is software that automates and organizes tasks in an automotive repair business, such as scheduling, invoicing, parts inventory, and customer communication.","simplifiedExplanation":"A shop management system is a computer program that helps car repair shops keep track of appointments, parts, and customers."}},{"startTime":922.6,"endTime":927.8,"type":"term","title":"24-month, 24,000-mile peace of mind nationwide warranty","url":"/glossary/24-month-24-000-mile-peace-of-mind-nationwide-warranty","quote":"...your reputation is built on trust, reliability, and service. That's why every member automatically provides customers with the 24-month, 24,000-mile peace of mind nationwide warranty.","canonicalId":"term:24-month-24-000-mile-peace-of-mind-nationwide-warranty","priority":0.5,"confidence":0.9,"source":"openai/gpt-oss-20b","data":{"explanation":"This is a warranty offering that covers repairs for 24 months or up to 24,000 miles, whichever comes first, across the entire country.","simplifiedExplanation":"It means if something goes wrong with your car within two years or 24,000 miles, the shop will fix it for free anywhere in the U.S. if you bought it there."}},{"startTime":939.6,"endTime":945.5,"type":"term","title":"36-month, 36,000-mile warranty program","url":"/glossary/36-month-36-000-mile-warranty-program","quote":"Well, you can upgrade to the 36-month, 36,000-mile warranty program. Even better, that extended coverage is also available when your customers use their NAPA credit card","canonicalId":"term:36-month-36-000-mile-warranty-program","priority":0.9,"confidence":0.95,"source":"openai/gpt-oss-20b","data":{"explanation":"A warranty that covers repairs for up to 36 months or 36,000 miles, whichever comes first. It guarantees that certain parts and labor will be fixed at no additional cost to the customer within those limits.","simplifiedExplanation":"It means if something goes wrong with the car within 3 years or 36,000 miles, the shop will fix it for free. It’s a promise to protect you from extra repair bills."}},{"startTime":945.5,"endTime":950.3,"type":"term","title":"NAPA credit card","url":"/glossary/napa-credit-card","quote":"Even better, that extended coverage is also available when your customers use their NAPA credit card for qualifying repairs and service.","canonicalId":"term:napa-credit-card","priority":0.9,"confidence":0.9,"source":"openai/gpt-oss-20b","data":{"explanation":"A credit card offered by NAPA that provides financing or special benefits for customers purchasing parts and services from NAPA stores. Using it can qualify them for extended warranty coverage.","simplifiedExplanation":"It’s a special card you can get from NAPA that helps pay for parts and sometimes gives extra perks like longer warranties."}},{"startTime":950.3,"endTime":956.4,"type":"term","title":"OEM standards","url":"/glossary/oem-standards","quote":"With quality NAPA replacement parts built to meet or exceed OEM standards, you're not just offering competitive pricing and reliability...","canonicalId":"term:oem-standards","priority":0.9,"confidence":0.9,"source":"openai/gpt-oss-20b","data":{"explanation":"The specifications and quality criteria set by the original equipment manufacturer for parts used in their vehicles. Meeting or exceeding these standards ensures compatibility and performance.","simplifiedExplanation":"OEM means the original maker of the car. Parts that meet OEM standards are made to the same rules as the parts that came with your vehicle."}},{"startTime":950.3,"endTime":956.4,"type":"term","title":"NAPA replacement parts","url":"/glossary/napa-replacement-parts","quote":"With quality NAPA replacement parts built to meet or exceed OEM standards, you're not just offering competitive pricing and reliability...","canonicalId":"term:napa-replacement-parts","priority":0.9,"confidence":0.92,"source":"openai/gpt-oss-20b","data":{"explanation":"Parts sold by NAPA that are designed to meet or exceed the specifications of original equipment manufacturer (OEM) components. They are intended as direct substitutes for factory parts.","simplifiedExplanation":"These are the parts NAPA sells that work just as well as the ones made by the car company. They’re a good backup if your original part breaks."}},{"startTime":956.4,"endTime":966.2,"type":"term","title":"best warranty in the industry","url":"/glossary/best-warranty-in-the-industry","quote":"...you're standing behind your work with the best warranty in the industry. Give your customers peace of mind wherever the road takes them...","canonicalId":"term:best-warranty-in-the-industry","priority":0.9,"confidence":0.88,"source":"openai/gpt-oss-20b","data":{"explanation":"A claim that the warranty offered by NAPA is superior in coverage, duration, or customer service compared to other warranties available from similar providers.","simplifiedExplanation":"It means NAPA says their warranty is the best you can get, covering more stuff or lasting longer than other shops’ warranties."}},{"startTime":977.4,"endTime":982.9,"type":"term","title":"fast track assessments","url":"/glossary/fast-track-assessments","quote":"...newest auto tech initiatives, fast track assessments, accelerator immersive training...","canonicalId":"term:fast-track-assessments","priority":0.5,"confidence":0.84,"source":"openai/gpt-oss-20b","data":{"explanation":"Quick diagnostic evaluations designed to rapidly identify vehicle issues, allowing technicians to address problems faster and reduce repair time.","simplifiedExplanation":"These are speedy checks that help mechanics find out what's wrong with a car quickly, so they can fix it sooner."}},{"startTime":982.9,"endTime":988.6,"type":"term","title":"accelerator immersive training","url":"/glossary/accelerator-immersive-training","quote":"...accelerator immersive training, and tech assist smart support. The future of technician training is here.","canonicalId":"term:accelerator-immersive-training","priority":0.5,"confidence":0.83,"source":"openai/gpt-oss-20b","data":{"explanation":"An intensive training program that uses interactive, hands‑on methods to teach technicians advanced repair skills and knowledge.","simplifiedExplanation":"It’s a training course that gets mechanics actively involved, like doing real repairs in a classroom setting, to learn faster."}},{"startTime":988.6,"endTime":994.64,"type":"term","title":"tech assist smart support","url":"/glossary/tech-assist-smart-support","quote":"...and tech assist smart support. The future of technician training is here. Connect with your local NAPA representative for more information.","canonicalId":"term:tech-assist-smart-support","priority":0.5,"confidence":0.82,"source":"openai/gpt-oss-20b","data":{"explanation":"A digital support system that provides real‑time assistance, troubleshooting guidance, and diagnostic data to technicians during repairs.","simplifiedExplanation":"It’s a smart help tool that gives mechanics step‑by‑step instructions and answers while they’re fixing a car, so they can do it right the first time."}},{"startTime":1031.5,"endTime":1049.2,"type":"concept","title":"NAPA Tracks","url":"/glossary/napa-tracks","quote":"your shop management system is the single most important tool in your shop, period. NAPA Tracks was built from the ground up to make your business more profitable and efficient.","canonicalId":"concept:napa-tracks","priority":0.9,"confidence":0.93,"source":"openai/gpt-oss-20b","data":{"explanation":"A shop management software that tracks profitability, inventory, and customer data in real time for automotive repair shops.","simplifiedExplanation":"NAPA Tracks is a computer program that helps shop owners see how much money they make and what parts they need."}}],"speakers":[{"id":"s1","name":"Carm Capriotto","role":"host"},{"id":"s2","name":"AAP","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/stress-the-struggle-and-the-resilience-a-guide-for-leaders-rr-1064/transcript.vtt","type":"text/vtt"}]}