{"version":"1.0.0","episode":{"title":"Technicians Are Undervalued | Stories with David Kline","url":"http://getcarcurious.com/episodes/technicians-are-undervalued-stories-with-david-kline","audioUrl":"https://media.transistor.fm/d783f34c/05e2be38.mp3","description":"\n        Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians’ expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.00:00 Vehicle Safety Standards Concerns20:07 Work Dispute With Service Manager23:34 Trust and Accountability in Dealerships41:16 \"Value Proven, Stress Unnecessary\"49:00 Dealer Talent Drain: A Cautionary Tale01:01:38 \"Diagnosing Chrysler EGR Valve Issues\"01:08:08 Tool Troubles and Young Technicians01:21:45 Invest in Quality Tools01:23:19 Competitive Mechanic Memories01:43:45 \"Personality Type and Customer Challenges\"01:50:16 Benefit of the Doubt in Industry01:54:44 Valuing Co-Worker Relationships\nFollow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232\n      "},"annotations":[{"startTime":110.0,"endTime":140.0,"type":"car","title":"Buick Rendezvous","url":"/cars/buick/rendezvous","image":"https://upload.wikimedia.org/wikipedia/commons/a/a5/02-03_Buick_Rendezvous.jpg","quote":"...it is just. I know, I know. I. I got into a Buick Rendezvous yesterday, and it has the pleather Lionel vinyl, ...","canonicalId":"car:buick:rendezvous","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":686.0,"endTime":718.0,"type":"car","title":"Honda Accord","url":"/cars/honda/accord","image":"https://upload.wikimedia.org/wikipedia/commons/2/29/2007_Honda_Accord_Euro_R_with_Mugen_tuning_front.jpg","quote":"...u I started when I was 10. She had a little Honda Accord that the starter had gone bad in and, and you kno...","canonicalId":"car:honda:accord","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Throwawayacc222 (CC0)"}},{"startTime":915.0,"endTime":935.0,"type":"car","title":"Master Tech","url":"/cars/renault/master","image":"https://upload.wikimedia.org/wikipedia/commons/7/79/2015_Renault_Master_LM35_Business_Energy_dCi_-_2298cc_2.3_%28135PS%29_Diesel_-_White_-_11-2024%2C_Front.jpg","quote":"...e guys there, you know, we had one, you know, one master tech, as I call him, who was, was probably one of the ...","canonicalId":"car:master:","priority":0.5,"confidence":0.9565217391304348,"source":"fuzzy","data":{"imageAttribution":"Harvey Bold (CC0)"}},{"startTime":1171.0,"endTime":1206.0,"type":"car","title":"Honda MDX","url":"/cars/honda/mdx","image":"https://upload.wikimedia.org/wikipedia/commons/e/ef/2nd-Acura-MDX.jpg","quote":"... and they didn't want to share. Yeah, and I had a MDX that had come in that had a VTM4 all wheel drive ...","canonicalId":"car:honda:mdx","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":1944.0,"endTime":1965.0,"type":"car","title":"Jeep Grand Cherokee","url":"/cars/jeep/grand-cherokee","image":"https://upload.wikimedia.org/wikipedia/commons/2/27/2018_Jeep_Grand_Cherokee_%28WK2%29_SRT8_DSC_7222.jpg","quote":"...d a guy. There was a recall on a cooling fan in a Grand Cherokee. It was a Saturday morning now. He was our number...","canonicalId":"car:jeep:grand cherokee","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Alexander Migl (CC BY-SA 4.0)"}},{"startTime":4183.0,"endTime":4207.0,"type":"car","title":"Jeep Wrangler","url":"/cars/jeep/wrangler","image":"https://upload.wikimedia.org/wikipedia/commons/a/a7/JEEP_WRANGLER_%28JL%29_China.jpg","quote":"...Tommy, I said, you gotta remember, I drive a 2015 Wrangler that I bought three years ago. Before that, I nev...","canonicalId":"car:jeep:wrangler","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":4811.0,"endTime":4846.0,"type":"car","title":"Chevrolet Express","url":"/cars/chevrolet/express","image":"https://upload.wikimedia.org/wikipedia/commons/e/e2/Chevrolet-Express-Van.jpg","quote":"...r or five presets, click style torque wrench. And express guys will come on the truck and he'll be like, he...","canonicalId":"car:chevrolet:express","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":4950.0,"endTime":4994.0,"type":"car","title":"Dodge Journey","url":"/cars/dodge/journey","image":"https://upload.wikimedia.org/wikipedia/commons/1/1b/2009_Dodge_Journey.jpg","quote":"...out for while I do it, but we're gonna go on this journey together. And now it's just like they're just mea...","canonicalId":"car:dodge:journey","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":5089.0,"endTime":5102.0,"type":"car","title":"Honda Odyssey","url":"/cars/honda/odyssey","image":"https://upload.wikimedia.org/wikipedia/commons/6/65/1996_Honda_Odyssey_RA1.jpg","quote":"...ou know, we have the. The piston ring deal on the Odysseys and the pilots. The first one I did took me a day...","canonicalId":"car:honda:odyssey","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"TTTNIS (CC0)"}},{"startTime":5671.0,"endTime":5693.0,"type":"car","title":"Honda Crv","url":"/cars/honda/cr-v","image":"https://upload.wikimedia.org/wikipedia/commons/c/c3/2018_Honda_CR-V_%28RW_MY18%29_%2BSport_2WD_wagon_%282018-10-22%29_01.jpg","quote":"...ment on this car. Car came in maintenance, little Honda crv. Yeah, The. The lady picks the car up, leaves, wh...","canonicalId":"car:honda:cr-v","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"EurovisionNim (CC BY-SA 4.0)"}}],"speakers":[{"id":"s1","name":"Jeff Compton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/technicians-are-undervalued-stories-with-david-kline/transcript.vtt","type":"text/vtt"}]}