{"version":"1.0.0","episode":{"title":"The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]","url":"http://getcarcurious.com/episodes/the-growth-tax-what-every-shop-owner-must-pay-to-move-forward-tha-449","audioUrl":"https://episodes.captivate.fm/episode/578fccca-b341-4d94-b6e3-2bc1fd71f8c7.mp3","description":"Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty\nThis episode is all about transformation: how coaching, mindset shifts, and strategic decisions can take a shop from survival mode to real growth. Matt Wagg opens up about his journey from being coached by Bill Haas to becoming a coach himself, and the lessons learned along the way about leadership, profit, and purpose.\nWatch Full Video Episode\nKey Takeaways:\n\n\n \t\nCoaching Works: It paid for itself almost immediately and pushed Matt into changes that fueled growth.\n\n \t\nListen for Real: True success starts with listening, not just to reply, but to understand.\n\n \t\nDifferentiate Everything: Even oil changes can be a premium service when properly communicated.\n\n \t\nProfit Fuels Growth: Embrace profitability to invest in tools, reward your team, and scale.\n\n \t\nOwner’s Mindset: Step out of the bays and into leadership with a clear job description.\n\n \t\nLeadership = Responsibility: Owners carry the weight of their team’s livelihoods—accountability matters.\n\n \t\nTeaching to Learn: Coaching others deepened Matt’s own understanding and perspective.\n\n\nAnd this is only Part 1! Next time, we’ll dive into systems—because “systems win wars.”\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n"},"annotations":[],"speakers":[{"id":"s1","name":"Carm Capriotto","role":"host"},{"id":"s2","name":"AAP","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/the-growth-tax-what-every-shop-owner-must-pay-to-move-forward-tha-449/transcript.vtt","type":"text/vtt"}]}