The Service Goldmine Dealers Are Ignoring – How To Deploy The 24/7 Revenue Engine | Pre-NADA AI #4 Shaun Sorensen, CEO and Co-Founder of Kenect
About this episode
Shaun Sorensen, CEO of Kenect, shares insights on how dealerships can unlock hidden revenue through AI-driven service solutions. He discusses the challenges of overwhelmed service departments and the importance of utilizing AI for both outbound and inbound customer interactions. Sorensen highlights a recent success story where a Subaru dealership generated $120,000 in its first month by leveraging AI to manage service opportunities. The conversation also covers the evolving landscape of AI in the automotive industry, emphasizing the need for dealers to adopt these technologies to enhance efficiency and customer experience.
used car auction
"...if I'm a dealer and I'm going to an auction, a used car auction, I wanna know who are the major leasing companies and wholesalers..."
A used car auction is where people sell cars that they no longer want, and buyers can bid on them to buy at the best price. It's like an event where cars go to find new owners.
A used car auction is a marketplace where pre-owned vehicles are sold to the highest bidder. Dealers and wholesalers often participate to acquire inventory for resale.
leasing companies
"...I wanna know who are the major leasing companies and wholesalers who are bringing vehicles to the auction..."
Leasing companies let people use cars for a few years without buying them. You pay a monthly fee, and at the end of the lease, you return the car.
Leasing companies provide vehicles to customers for a set period, typically through a lease agreement. This allows customers to drive a new car without purchasing it outright.
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