{"version":"1.0.0","episode":{"title":"Tom Schearer - TOOLS, Training, and Team Development","url":"http://getcarcurious.com/episodes/tom-schearer-tools-training-and-team-development","audioUrl":"https://media.transistor.fm/0f447402/0db955d2.mp3","description":"\n        Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importance of honest communication with customers and building long-term relationships over short-term profits. The conversation also touches on investing in specialized tools and training to stay competitive, and the value of strong shop culture and effective team collaboration.Want to go to TOOLS? Register HERE00:00 Challenges in Used Car Dealership08:34 \"Dealers Prefer Used OEM Brands\"12:13 Limited Used Car Warranty Realities19:53 \"Tackling Car Repairs Holistically\"22:58 \"Leadership Transition and Delegation\"26:16 Inconsistent Terminology Causes Confusion35:17 Post-Warranty Car Maintenance Shift38:33 Dealerships: Balancing Sales and Relations45:36 Employee Transition Concerns47:25 Chrysler Dealers' Hiring Agreement56:23 Recognition Over Pay: Valuing Appreciation01:01:36 Overcoming Fear: Embrace Collaboration01:06:14 \"Collaborative Collision Repair Insights\"01:12:32 \"Importance of Knowledge Sharing\"01:14:50 Retirement and Mentorship Goals01:18:49 Apology and Anticipation\nFollow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232\n      "},"annotations":[{"startTime":514.0,"endTime":571.0,"type":"car","title":"Nissan Pathfinder","url":"/cars/nissan/pathfinder","image":"https://upload.wikimedia.org/wikipedia/commons/8/8b/2018_Nissan_Pathfinder_%28R52_MY18%29_ST-L_wagon_%282018-09-28%29_01.jpg","quote":"...u're selling them a, a, you know, a five year old Pathfinder at a Nissan dealer, you're hoping that you're goi...","canonicalId":"car:nissan:pathfinder","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"EurovisionNim (CC BY-SA 4.0)"}},{"startTime":596.0,"endTime":622.0,"type":"car","title":"Chevrolet Cruze","url":"/cars/chevrolet/cruze","image":"https://upload.wikimedia.org/wikipedia/commons/f/f6/CHEVROLET_CRUZE_%28D2SC%29_China.jpg","quote":"...u go and buy the worst that. Go back to the Chevy Cruze and you're selling it somebody. It doesn't matter...","canonicalId":"car:chevrolet:cruze","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":971.0,"endTime":980.0,"type":"car","title":"Chevrolet Camaro","url":"/cars/chevrolet/camaro","image":"https://upload.wikimedia.org/wikipedia/commons/a/ae/Chevrolet_Camaro_Hirschaid_2022-20220709-RM-111908.jpg","quote":"...now, I got a 69Z outside. I got a 71 split bumper Camaro. What's under the hood of the Z.","canonicalId":"car:chevrolet:camaro","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Ermell (CC BY-SA 4.0)"}},{"startTime":1036.0,"endTime":1069.0,"type":"car","title":"Audi A4","url":"/cars/audi/a4","image":"https://upload.wikimedia.org/wikipedia/commons/b/b1/Audi_A4_Avant_B9_%28FL%29_1X7A6421.jpg","quote":"...es a Audi Q7. My daughter drives, Danny drives an Audi A4. Samantha drives a Volkswagen Atlas. So I mean it...","canonicalId":"car:audi:a4","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Alexander Migl (CC BY-SA 4.0)"}},{"startTime":1036.0,"endTime":1069.0,"type":"car","title":"Audi Q7","url":"/cars/audi/q7","image":"https://upload.wikimedia.org/wikipedia/commons/9/96/2025_Audi_Q7_%284M%29_DSC_7473.jpg","quote":"...ar? My go to is Volkswagen Audi. My wife drives a Audi Q7. My daughter drives, Danny drives an Audi A4. Sam...","canonicalId":"car:audi:q7","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Alexander Migl (CC BY-SA 4.0)"}}],"speakers":[{"id":"s1","name":"Jeff Compton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/tom-schearer-tools-training-and-team-development/transcript.vtt","type":"text/vtt"}]}