{"version":"1.0.0","episode":{"title":"TOYOTA Dealers Are In SERIOUS TROUBLE | Episode 958","url":"http://getcarcurious.com/episodes/toyota-dealers-are-in-serious-trouble-episode-958","audioUrl":"https://pscrb.fm/rss/p/mgln.ai/e/1385/pdrl.fm/3359a6/injector.simplecastaudio.com/14b42e71-1f9c-41b2-944f-bc8f2b3a3cb9/episodes/4691a58e-3661-4c32-88f1-16f620002006/audio/128/default.mp3?aid=rss_feed&awCollectionId=14b42e71-1f9c-41b2-944f-bc8f2b3a3cb9&awEpisodeId=4691a58e-3661-4c32-88f1-16f620002006&feed=gkrQ6WSC","description":"Today on CarEdge Live, Ray and Zach discuss the latest info on Toyota. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com\nfor information about our collection and use of personal data for\nadvertising.\n"},"annotations":[{"startTime":117.58,"endTime":122.0,"type":"car","title":"Toyota Land","url":"/cars/toyota/land-cruiser","image":"https://upload.wikimedia.org/wikipedia/commons/1/10/Bromo-Tengger-Semeru-National-Park_Indonesia_Toyota-Land-Cruiser-in-Caldera-01.jpg","quote":"...We're going to break down what's going on over in Toyota land in just a few moments.  Before we do, we need to ...","canonicalId":"car:toyota:land-cruiser","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Land Cruiser is a full-size SUV known for its ruggedness, off-road capability, and reliability. It has a long-standing reputation as a durable vehicle that can handle tough terrains while providing comfort and luxury features, making it a popular choice for both adventure seekers and families. Its significance often comes up in discussions about Toyota's lineup and the brand's commitment to quality and longevity.","simplifiedExplanation":"The Toyota Land Cruiser is a big, tough SUV that can drive on rough roads and is built to last a long time. People like it because it's comfortable inside and can handle tough adventures, making it a favorite for families and outdoor enthusiasts.","imageAttribution":"CEphoto, Uwe Aranas (CC BY-SA 3.0)"}},{"startTime":187.0,"endTime":187.1,"type":"term","title":"MSRP","url":"/glossary/msrp","quote":"They start adding market adjustments, addendums selling above MSRP.","canonicalId":"term:msrp","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"MSRP stands for Manufacturer's Suggested Retail Price, which is the price that the manufacturer recommends a dealer sell a vehicle for. Dealers may charge more than this due to demand and inventory issues.","simplifiedExplanation":"MSRP is the price that the car maker suggests for a car. Sometimes dealers charge more than this if they don't have enough cars to sell."}},{"startTime":187.0,"endTime":187.1,"type":"concept","title":"market adjustments","url":"/glossary/market-adjustments","quote":"They start adding market adjustments, addendums selling above MSRP.","canonicalId":"concept:market-adjustments","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Market adjustments refer to the practice of dealers increasing the price of a vehicle above the MSRP due to high demand and low inventory. This can lead to customer dissatisfaction and loss of trust.","simplifiedExplanation":"Market adjustments are when car dealers raise the price of a car above what the manufacturer suggests because there aren't enough cars to meet demand."}},{"startTime":218.6,"endTime":227.2,"type":"concept","title":"demand and production","url":"/glossary/demand-and-production","quote":"Okay, and they are producing as many cars as they possibly can, and what they're producing barely covers in many cases the demand for their vehicle.","canonicalId":"concept:demand-and-production","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Demand and production refer to the balance between how many cars customers want to buy and how many cars manufacturers can produce. A mismatch can lead to shortages or excess inventory.","simplifiedExplanation":"Demand is how many cars people want to buy, and production is how many cars companies can make. If they can't make enough cars, it can cause problems for both the company and customers."}},{"startTime":252.7,"endTime":253.7,"type":"brand","title":"Lexus","url":"/glossary/lexus","quote":"and wanting to get a Toyota or a Lexus.","canonicalId":"brand:lexus","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Lexus is the luxury vehicle division of Toyota, known for its high-quality, luxurious cars and SUVs.","simplifiedExplanation":"Lexus is a luxury car brand that is part of Toyota, making fancier versions of their cars."}},{"startTime":300.5,"endTime":301.5,"type":"car","title":"Sienna","url":"/cars/toyota/sienna","image":"https://upload.wikimedia.org/wikipedia/commons/d/d7/TOYOTA_SIENNA_%28XL40%29_China.jpg","quote":"You're in the market right now for a Sienna.","canonicalId":"car:toyota:sienna","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Sienna is a minivan known for its spacious interior and family-friendly features, often praised for its reliability.","simplifiedExplanation":"The Sienna is a minivan made by Toyota that is great for families because it has a lot of room and is comfortable.","imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":334.9,"endTime":334.9,"type":"term","title":"PSRP","url":"/glossary/psrp","quote":"because they don't do MSRP over there. They use PSRP.","canonicalId":"term:psrp","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"PSRP stands for Price Suggested Retail Price. It is a term used by some dealers to indicate a price that is higher than the MSRP, often due to market demand.","simplifiedExplanation":"PSRP is a price that some car dealers use to show a higher price than what the manufacturer suggests. This can happen when a car is very popular."}},{"startTime":551.6,"endTime":557.8,"type":"car","title":"Toyota Sequoia Limited","url":"/cars/toyota/sequoia","image":"https://upload.wikimedia.org/wikipedia/commons/f/f6/2008_Toyota_Sequoia_SR5_--_NHTSA.jpg","quote":"Let's look at the Out the Door price breakdown. You were interested in this vehicle. You saw an online advertised price of $68,991.","canonicalId":"car:toyota:sequoia","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Sequoia Limited is a full-size SUV known for its spacious interior and strong towing capabilities. The 2025 model continues to offer advanced technology and safety features.","simplifiedExplanation":"The Toyota Sequoia Limited is a large SUV that can carry many passengers and has a lot of space for cargo. It's designed for families and those who need to tow heavy items.","imageAttribution":"U.S. National Highway Traffic Safety Administration (Public domain)"}},{"startTime":566.6,"endTime":573.48,"type":"term","title":"Out the Door price","url":"/glossary/out-the-door-price","quote":"At the end of the day here, the total Out the Door price...","canonicalId":"term:out-the-door-price","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Out the Door price includes the total cost of purchasing a vehicle, encompassing the sale price, taxes, registration fees, and any additional dealer fees. It's the final amount the buyer pays to take ownership of the car.","simplifiedExplanation":"The Out the Door price is the total amount you need to pay to buy a car. It includes everything like the price of the car, taxes, and any extra fees."}},{"startTime":589.9,"endTime":594.9,"type":"term","title":"vehicle service contract","url":"/glossary/vehicle-service-contract","quote":"...made up from a vehicle service contract, GAP insurance, StarGuard, MPP Plus, Resistall, AutoCare, the Dock fee. This is the type of crap that can happen to a car shopper...","canonicalId":"term:vehicle-service-contract","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A vehicle service contract is a type of extended warranty that covers certain repairs and services for a vehicle after the manufacturer's warranty expires. It can help protect car owners from unexpected repair costs.","simplifiedExplanation":"A vehicle service contract is like an insurance policy for your car that helps pay for repairs after the original warranty runs out. It can save you money if something goes wrong with your vehicle."}},{"startTime":589.9,"endTime":594.9,"type":"term","title":"GAP insurance","url":"/glossary/gap-insurance","quote":"...made up from a vehicle service contract, GAP insurance, StarGuard, MPP Plus, Resistall, AutoCare, the Dock fee. This is the type of crap that can happen to a car shopper...","canonicalId":"term:gap-insurance","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"GAP insurance covers the difference between what you owe on your vehicle and its actual cash value in the event of a total loss. This is particularly useful if you have a loan or lease that exceeds the car's worth.","simplifiedExplanation":"GAP insurance helps you pay off your car loan if your car is stolen or totaled and worth less than what you owe. It fills the gap between the car's value and your loan amount."}},{"startTime":624.5,"endTime":629.5,"type":"term","title":"dealer-installed accessories","url":"/glossary/dealer-installed-accessories","quote":"...that don't necessarily subscribe to adding $10,000 to $12,000 of unasked for and unwanted dealer-installed accessories or protection packages. This is an example of a dealer that...","canonicalId":"term:dealer-installed-accessories","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Dealer-installed accessories are additional features or enhancements that a dealership adds to a vehicle before selling it. These can include items like upgraded sound systems, custom wheels, or protective coatings, often at a premium price.","simplifiedExplanation":"Dealer-installed accessories are extras that a car dealership adds to a car before selling it. They can make the car look nicer or add features, but they often cost more money."}},{"startTime":711.4,"endTime":718.1,"type":"term","title":"extended warranty","url":"/glossary/extended-warranty","quote":"that discount's offset by the $5,200 extended warranty, lifetime oil changes for $1,000.","canonicalId":"term:extended-warranty","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An extended warranty is a service contract that provides coverage for vehicle repairs after the manufacturer's warranty expires. It can help protect against unexpected repair costs but may add to the overall purchase price.","simplifiedExplanation":"An extended warranty is like extra insurance for your car that covers repairs after the regular warranty ends. It can help you avoid big repair bills later."}},{"startTime":756.2,"endTime":761.7,"type":"term","title":"OTD","url":"/glossary/otd","quote":"I could also filter our database of 10,000 OTD quotes that the AI agent has received.","canonicalId":"term:otd","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"OTD stands for 'Out-the-Door' price, which includes the total cost of purchasing a vehicle, including taxes, fees, and any additional costs.","simplifiedExplanation":"OTD means the total price you pay when buying a car, including everything like taxes and fees, not just the sticker price."}},{"startTime":803.2,"endTime":817.0,"type":"term","title":"dealer markup","url":"/glossary/dealer-markup","quote":"Since dealers don't have to sell at Toyota's suggested retail price, it is merely a suggestion. Then it opens the door for dealers to do some of the things that you have just shown, where they will add things that you might not want...","canonicalId":"term:dealer-markup","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Dealer markup is the practice where car dealerships increase the price of a vehicle above its MSRP. This can happen due to high demand or limited supply, allowing dealers to charge more than the suggested price.","simplifiedExplanation":"Dealer markup is when a car dealer charges more than the price suggested by the manufacturer. This often happens when there are fewer cars available than people want to buy."}},{"startTime":997.62,"endTime":1004.0,"type":"car","title":"Toyota Rav4","url":"/cars/toyota/rav4","image":"https://upload.wikimedia.org/wikipedia/commons/5/5b/2021_Toyota_RAV4_PHV.jpg","quote":"...just bought a 2025 Toyota RAV4, 12% off MSRP and no add-ons last week...","canonicalId":"car:toyota:rav4","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota RAV4 is a compact SUV that is popular for its reliability, fuel efficiency, and spacious interior. It's one of the best-selling vehicles in its class.","simplifiedExplanation":"The Toyota RAV4 is a smaller SUV that's very popular because it's reliable and good on gas. It's a great choice for people who want a vehicle that's easy to drive and has plenty of space.","imageAttribution":"TTTNIS (CC0)"}},{"startTime":1032.38,"endTime":1038.8,"type":"car","title":"Toyota Highlander","url":"/cars/toyota/highlander","image":"https://upload.wikimedia.org/wikipedia/commons/0/0b/2008_Toyota_Highlander.jpg","quote":"...here's a recent deal that Brian did. 2025 Toyota Highlander, $5,000 off of MSRP. That's a huge win...","canonicalId":"car:toyota:highlander","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Highlander is a midsize SUV known for its spacious interior and family-friendly features. The 2025 model continues to build on its reputation with modern technology and safety features.","simplifiedExplanation":"The Toyota Highlander is a popular SUV that can fit a family comfortably. The 2025 version has updated features to make driving easier and safer.","imageAttribution":"IFCAR (Public domain)"}},{"startTime":1045.06,"endTime":1052.42,"type":"car","title":"Toyota Tacoma","url":"/cars/toyota/tacoma","image":"https://upload.wikimedia.org/wikipedia/commons/c/ca/Second_Gen_Toyota_Tacoma_on_Snowy_Mountain_-_2019.jpg","quote":"...on a Toyota Tacoma in Virginia, $5,000 off of MSRP on that particular vehicle...","canonicalId":"car:toyota:tacoma","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Toyota Tacoma is a compact pickup truck known for its off-road capability and durability. It's popular among those who need a reliable vehicle for both work and recreation.","simplifiedExplanation":"The Toyota Tacoma is a small truck that is great for driving on rough terrain. It's known for being tough and reliable, making it a favorite for outdoor activities.","imageAttribution":"Noah Wulf (CC BY-SA 4.0)"}},{"startTime":1102.94,"endTime":1109.34,"type":"car","title":"Mitsubishi Got Mitsubishi","url":"/cars/mitsubishi/gt","image":"https://upload.wikimedia.org/wikipedia/commons/6/6e/12-15_Mitsubishi_Lancer_GT_sedan.jpg","quote":"...profit plunges on evaporating global sales. We've got Mitsubishi profits falling 79%. Not  nearly as bad as one of...","canonicalId":"car:mitsubishi:gt","priority":0.5,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The Mitsubishi GT, often referred to as the Mitsubishi Lancer Evolution or Evo, is a high-performance sports car that gained fame for its rally racing pedigree and turbocharged engine. It represents Mitsubishi's engineering prowess in creating a compact car that delivers thrilling performance and handling. Discussions around the GT often focus on its impact on motorsports and its cult following among car enthusiasts.","simplifiedExplanation":"The Mitsubishi GT is a sporty car known for being fast and fun to drive, especially on winding roads. It's popular among car fans because it was built for racing and has a strong engine that makes it exciting to drive.","imageAttribution":"MercurySable99 (CC BY-SA 4.0)"}},{"startTime":1109.3,"endTime":1115.6,"type":"brand","title":"Nissan","url":"/glossary/nissan","quote":"Not nearly as bad as one of those quarters Nissan had last year where their profits fell 99%.","canonicalId":"brand:nissan","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Nissan is a major Japanese automotive manufacturer known for producing a wide range of vehicles, including electric models like the Leaf and performance cars like the GT-R.","simplifiedExplanation":"Nissan is another car company that makes many types of vehicles, including electric cars. They have also faced financial issues recently."}},{"startTime":1160.6,"endTime":1164.3,"type":"brand","title":"Mazda","url":"/glossary/mazda","quote":"I was like, maybe if you're out there and you're thinking about a Toyota or a Mazda, look at Mitsubishi, the deals are going to be remarkable right now.","canonicalId":"brand:mazda","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Mazda is a Japanese automaker recognized for its sporty vehicles and innovative engineering, particularly in the areas of performance and fuel efficiency. They are known for models like the Mazda3 and Mazda CX-5.","simplifiedExplanation":"Mazda is a car company from Japan that makes sporty and fun-to-drive vehicles. They are known for their stylish designs and good performance."}},{"startTime":1248.8,"endTime":1250.0,"type":"term","title":"cash on the hood","url":"/glossary/cash-on-the-hood","quote":"$8,000 is what he's seeing in terms of just cash on the hood to get these vehicles moved...","canonicalId":"term:cash-on-the-hood","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"The phrase 'cash on the hood' refers to discounts or incentives offered by dealers to encourage sales, effectively reducing the price of the vehicle.","simplifiedExplanation":"'Cash on the hood' means money off the price of a car that a dealer gives to help sell it faster."}},{"startTime":1368.1,"endTime":1373.1,"type":"concept","title":"dealer fees","url":"/glossary/dealer-fees","quote":"...customers walk away. They have a bad taste in their mouth. Listen, it's similar to-...","canonicalId":"concept:dealer-fees","priority":0.5,"confidence":0.8,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Dealer fees are additional charges that a dealership may impose on top of the vehicle's price. These can include processing fees, documentation fees, and other costs that are not included in the vehicle's MSRP.","simplifiedExplanation":"Dealer fees are extra costs that car dealerships might charge when you buy a car. They can include things like paperwork fees or other charges that aren't part of the car's listed price."}},{"startTime":1436.2,"endTime":1441.0,"type":"term","title":"allocation wait list","url":"/glossary/allocation-wait-list","quote":"...you get on allocation wait list. And so you think you're going to get allocated one that's specced the way that you want it...","canonicalId":"term:allocation-wait-list","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"An allocation wait list is a system used by manufacturers to manage the distribution of vehicles to dealerships based on demand and production capacity. Customers may need to wait for their desired vehicle to be allocated to their dealership before they can purchase it.","simplifiedExplanation":"This is a list where people wait for their chance to get a specific car from the manufacturer. It helps the company decide who gets which cars based on how many they can make."}},{"startTime":1441.0,"endTime":1444.7,"type":"term","title":"add-ons","url":"/glossary/add-ons","quote":"...and then it comes in specced the way that you want it, plus, plus, plus, with all the additional add-ons you didn't ask for. Did that deal?","canonicalId":"term:add-ons","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Add-ons refer to additional features or options that can be included with a vehicle purchase, often at an extra cost. These can range from upgraded technology packages to aesthetic enhancements, and they can significantly increase the final price of the vehicle.","simplifiedExplanation":"Add-ons are extra features you can choose to add to your car, like better sound systems or special paint. They usually cost more money on top of the car's price."}},{"startTime":1453.0,"endTime":1455.9,"type":"term","title":"Dock fee","url":"/glossary/dock-fee","quote":"...you're going to get hit with fees like the Dock fee at the car dealership. You're going to get hit with the processing fee...","canonicalId":"term:dock-fee","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"A dock fee is a charge that dealerships may impose to cover the costs associated with preparing a vehicle for sale, including transportation and handling. This fee can vary widely between dealerships and is often added to the final purchase price.","simplifiedExplanation":"A dock fee is a charge that some car dealerships add to the price of the car to cover their costs for getting the car ready to sell. It can be different at each dealership."}},{"startTime":1676.8,"endTime":1680.5,"type":"term","title":"factory ordering","url":"/glossary/factory-ordering","quote":"So this is when you're factory ordering a car, getting on an allocation wait list. Can you just talk about this briefly?","canonicalId":"term:factory-ordering","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Factory ordering is the process of customizing and ordering a vehicle directly from the manufacturer, rather than purchasing one that is already on the dealership lot. This often allows buyers to choose specific features and options.","simplifiedExplanation":"Factory ordering means you can choose exactly what you want in a car and order it directly from the company that makes it. This way, you get a car that fits your needs perfectly."}},{"startTime":1684.5,"endTime":1689.5,"type":"term","title":"negotiating price","url":"/glossary/negotiating-price","quote":"...you negotiate, if you do it yourself, you negotiate before you order the vehicle. You negotiate the agreed upon price of the vehicle, including all fees...","canonicalId":"term:negotiating-price","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-4o-mini","data":{"explanation":"Negotiating price refers to the process of discussing and agreeing on the final cost of a vehicle before making a purchase. This can include the base price, additional fees, and any discounts or incentives.","simplifiedExplanation":"Negotiating price means talking to the dealer to agree on how much you will pay for the car before you buy it. It's important to do this to avoid surprises later."}}],"speakers":[{"id":"s1","name":"Ray","role":"host"},{"id":"s2","name":"Zach Shefska","role":"host"},{"id":"s3","name":"Bleav","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/toyota-dealers-are-in-serious-trouble-episode-958/transcript.vtt","type":"text/vtt"}]}