{"version":"1.0.0","episode":{"title":"You Don’t Know What You’re Worth (Until You’re Wrong) | Jeremiah Hiatt","url":"http://getcarcurious.com/episodes/you-don-t-know-what-you-re-worth-until-you-re-wrong-jeremiah-hiatt","audioUrl":"https://media.transistor.fm/4d4d9bf1/6a0f55f6.mp3","description":"\n        Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs.  Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff talks with Jeremiah Hiatt, a mobile mechanic from Montana, about his shift from ranch work to running his own ag repair business. They get into imposter syndrome, pricing your work, balancing family life, and the real challenges of modern diagnostics, plus solid advice for techs thinking about going out on their own.Timestamps:05:48 Fixing farm equipment for neighbors12:26 Issues with new technology durability17:09 Importance of equipment maintenance26:33 Discussing work-life balance27:32 Balancing career and family goals34:01 Dealing with software updates41:33 Appreciating Harbor Freight Tools44:40 Diagnosing and fixing the computer52:56 Hydraulic equipment repair experience55:20 Deciding on vehicle investments01:03:24 Challenges in car maintenance01:07:46 Discussing automotive customer communication01:10:18 Deciding between repair options01:17:47 Discussing truck emission problems01:23:06 Limitations on job responsibilities01:27:53 Discussing changes in tech industry01:35:40 The evolution of diagnostic skills01:39:19 Diagnosing a car engine misfire01:47:18 Ideal work-life balance fantasy01:48:20 Finding balance and unplugging\nFollow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232\n      "},"annotations":[{"startTime":262.0,"endTime":276.0,"type":"concept","title":"lube tech","url":"/glossary/lube-tech","quote":"“Yeah, I started out heavy truck. Well, while I was in high school, I kind of worked as a lube tech at a Ford Dodge dealership.”","canonicalId":"concept:lube-tech","priority":0.25,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “lube tech” is an entry-level shop role focused on routine maintenance like oil changes, lubrication, and basic inspections. It’s often where people learn shop workflow and build foundational mechanical skills before moving into heavier diagnostics and repairs.","simplifiedExplanation":"A lube tech is the person who does the routine stuff in a car shop—mostly oil changes and basic checks. It’s usually a starting job that helps you learn how cars are serviced before you tackle bigger repairs."}},{"startTime":262.0,"endTime":276.0,"type":"brand","title":"Ford","url":"/glossary/ford","quote":"“...worked as a lube tech at a Ford Dodge dealership.”","canonicalId":"brand:ford","priority":0.2,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Ford is a major automaker with a large dealer and service network, so working at a Ford dealership often means exposure to common Ford maintenance and repair procedures. In the transcript, it’s referenced as part of the dealership where the guest started as a lube tech.","simplifiedExplanation":"Ford is a big car company. Mentioning a Ford dealership is basically saying the person started working in a place that services Ford vehicles."}},{"startTime":262.0,"endTime":276.0,"type":"brand","title":"Dodge","url":"/glossary/dodge","quote":"“...worked as a lube tech at a Ford Dodge dealership.”","canonicalId":"brand:dodge","priority":0.2,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Dodge (a brand under Stellantis) is known for trucks and performance-oriented models, and Dodge dealerships typically service a wide range of vehicles. Here it’s mentioned alongside Ford as part of the dealership where the guest began working.","simplifiedExplanation":"Dodge is another car brand. The guest is saying they started working at a dealership that sold and serviced Dodge vehicles."}},{"startTime":276.0,"endTime":297.0,"type":"concept","title":"VO tech","url":"/glossary/vo-tech","quote":"“So the closest school was in Missoula, Montana. VO tech. Okay. And they did diesel technology.”","canonicalId":"concept:vo-tech","priority":0.3,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“VO tech” is shorthand for vocational-technical education, typically a hands-on program that prepares students for skilled trades. In this context, it’s the school the guest attended for diesel technology before moving into truck-shop and mechanic work.","simplifiedExplanation":"VO tech means a trade school—classes that teach practical skills for a job. Here, it’s where the guest learned diesel-related skills before working as a mechanic."}},{"startTime":276.0,"endTime":297.0,"type":"concept","title":"diesel technology","url":"/glossary/diesel-technology","quote":"“So the closest school was in Missoula, Montana. VO tech. Okay. And they did diesel technology. So I went and I did, did that.”","canonicalId":"concept:diesel-technology","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Diesel technology” refers to training focused on diesel engines and systems, which differ from gasoline engines in fuel delivery, combustion, and maintenance practices. The guest’s VO-tech program is described as doing diesel technology, which explains their later path into truck and wheeled-vehicle work.","simplifiedExplanation":"Diesel technology is school training for diesel engines. Diesel engines work a bit differently than gas engines, so the classes teach how to maintain and repair that specific type of powertrain."}},{"startTime":300.0,"endTime":311.0,"type":"concept","title":"federal tech","url":"/glossary/federal-tech","quote":"“So I applied for some government jobs because I was a part of the National Guard. Okay. Got hired on as a federal tech.”","canonicalId":"concept:federal-tech","priority":0.4,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “federal tech” in this transcript refers to a government-employed maintenance/repair technician role. The guest describes being hired as a wheeled vehicle mechanic after applying for government jobs, which is a distinct career track from private shop work.","simplifiedExplanation":"A “federal tech” is basically a mechanic job working for the government. It’s different from a regular private repair shop because you’re maintaining vehicles for a government operation."}},{"startTime":311.0,"endTime":342.0,"type":"concept","title":"wheeled vehicle mechanic","url":"/glossary/wheeled-vehicle-mechanic","quote":"“Got hired on as a federal tech. So I was a wheeled vehicle mechanic. Got hired on, worked there for 10 years.”","canonicalId":"concept:wheeled-vehicle-mechanic","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “wheeled vehicle mechanic” is a technician who maintains and repairs vehicles that use wheels rather than tracks, often including military or specialized fleet vehicles. The guest’s role is described as maintaining “wheeled vehicle” equipment for about 10 years, which frames their experience and later career decisions.","simplifiedExplanation":"A wheeled vehicle mechanic works on vehicles that drive on wheels—like many military or fleet vehicles. It’s a specific kind of mechanic work compared with, say, cars or tracked equipment."}},{"startTime":352.0,"endTime":365.0,"type":"concept","title":"scan tools","url":"/glossary/scan-tools","quote":"...his older equipment because he's not going to buy the scan tools and everything. And I didn't have the money to buy scan tools so I was working on his older 48, 40 John Deere's...","canonicalId":"concept:scan-tools","priority":0.35,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Scan tools” are diagnostic computers used to read a vehicle’s onboard systems. They pull trouble codes and live data from the engine and other modules, which makes modern repairs faster and more accurate.","simplifiedExplanation":"A scan tool is like a computer that plugs into a car to find what’s wrong. Instead of guessing, it can show error codes and sensor readings so you can fix the real problem."}},{"startTime":383.0,"endTime":405.0,"type":"concept","title":"immobilization","quote":"And I use immobilization as a reason to get out of it and kind of recoup some money. So I went to Kuwait.","canonicalId":"concept:immobilization","priority":0.4,"confidence":0.45,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Immobilization” here sounds like using downtime or restrictions as a way to step away from work and recoup money. In automotive contexts, immobilization can also mean disabling a vehicle (or preventing it from being used) for safety, legal, or repair reasons.","simplifiedExplanation":"Immobilization means something is being kept from moving or being used. In this story, it’s being used as a reason to stop doing work and get paid back."}},{"startTime":405.0,"endTime":430.0,"type":"company","title":"Kuwait","quote":"So I went to Kuwait. While I was over there, I, when I came back, I bought a service truck...","canonicalId":"company:kuwait","priority":0.25,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Kuwait is mentioned as the location where the speaker worked while overseas. While not an automotive company, the context matters because it explains how their mechanical experience shifted into military maintenance work."}},{"startTime":456.0,"endTime":475.0,"type":"concept","title":"roll pins","url":"/glossary/roll-pins","quote":"...but not a lot because you're dealing with more roll pins and not a whole lot of nuts and bolts.","canonicalId":"concept:roll-pins","priority":0.45,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Roll pins are cylindrical metal pins used to locate and secure components. They’re common in mechanical assemblies and are often removed/installed with punches and a hammer, which is why the speaker references them when describing armament repair work.","simplifiedExplanation":"Roll pins are small metal pins that hold parts together. If you’re fixing something mechanical, you often have to drive them out and replace them to get components apart."}},{"startTime":464.0,"endTime":472.0,"type":"concept","title":"wheeled mechanic","quote":"Like I said. So I started out as a wheeled mechanic. I moved into...","canonicalId":"concept:wheeled-mechanic","priority":0.3,"confidence":0.5,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “wheeled mechanic” typically refers to working on vehicles that use wheels rather than tracks, like trucks and cars. The transcript contrasts this with tracked vehicle maintenance, which usually involves different suspension, drivetrain, and wear items.","simplifiedExplanation":"A wheeled mechanic works on vehicles that roll on wheels. Tracked vehicles are different because the track system and undercarriage need different kinds of repairs."}},{"startTime":464.0,"endTime":480.0,"type":"concept","title":"Bradley fighting vehicle","url":"/glossary/bradley-fighting-vehicle","quote":"...I started out as a wheeled mechanic. I moved into. Some people might know what a Bradley fighting vehicle is, but it's a tracked vehicle.","canonicalId":"concept:bradley-fighting-vehicle","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Bradley fighting vehicle is a U.S. Army armored vehicle that uses tracks instead of wheels. Mentioning it signals the speaker moved from general wheeled mechanical work into maintaining a tracked military platform, which changes how powertrain and suspension systems are serviced.","simplifiedExplanation":"The Bradley is a military armored vehicle that moves on tracks like a tank. Working on it is different from normal cars because the track system and heavy-duty components need specialized maintenance."}},{"startTime":719.0,"endTime":841.0,"type":"concept","title":"comeback diagnosis (same issue returns)","url":"/glossary/comeback-diagnosis-same-issue-returns","quote":"...the same issue came back. You're like, oh, what did I do wrong?...","canonicalId":"concept:comeback-diagnosis-same-issue-returns","priority":0.85,"confidence":0.82,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The segment focuses on “comeback” work: when a repair is done, but the same symptom returns later. The host ties it to technician mindset (imposter syndrome/second-guessing) and to modern diagnostics where multiple faults can be present, with one issue masking others until it worsens.","simplifiedExplanation":"A comeback is when you fix a problem, then it comes back again. It can happen because the real cause wasn’t fully solved, or because another issue was hidden and only shows up later."}},{"startTime":719.0,"endTime":746.0,"type":"car","title":"RAM","url":"/cars/ram/1500","image":"https://upload.wikimedia.org/wikipedia/commons/7/75/2023_Ram_1500_HEMI.jpg","quote":"...today I got a text from a customer that I worked on their 15 RAM, and the first thing I did was it was a similar problem...","canonicalId":"car:ram:1500","priority":0.75,"confidence":0.72,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“RAM” here refers to a RAM pickup truck the host worked on. In modern shop talk, RAM is commonly used to mean a Dodge/RAM brand truck, and it’s relevant because customer comeback diagnostics often depend on the specific engine and emissions system used in that model year.","simplifiedExplanation":"They’re talking about a RAM pickup they worked on. When the same problem comes back, it’s usually a sign the original fix didn’t address the real cause (or something else was hiding underneath).","imageAttribution":"Calreyn88 (CC BY-SA 4.0)"}},{"startTime":746.0,"endTime":791.0,"type":"term","title":"coil","url":"/glossary/coil","quote":"...you can go in and correct a coil for a misfire, right? And next month, the camshaft load finally flattens up enough...","canonicalId":"term:coil","priority":0.85,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “coil” in this context is part of the ignition system—often an ignition coil that helps generate the spark for a cylinder. Misfire diagnostics can involve checking whether a coil correction actually resolves the root cause, or whether another component is failing later.","simplifiedExplanation":"They’re talking about an ignition coil, which helps create the spark that lights the fuel in the engine. If a misfire comes back, it may mean the coil fix wasn’t the real problem or something else is starting to fail."}},{"startTime":746.0,"endTime":791.0,"type":"term","title":"check engine light","url":"/glossary/check-engine-light","quote":"...and that the customer hears it or the check engine light comes on, right? And then all of a sudden...","canonicalId":"term:check-engine-light","priority":0.95,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The “check engine light” is the dashboard indicator that the vehicle’s powertrain control module (ECU) has detected a fault. In the segment, it’s used as a key moment when a previously corrected issue evolves into a detectable problem that triggers stored or active trouble codes.","simplifiedExplanation":"The check engine light turns on when the car’s computer notices something wrong. It often comes on after a problem gets worse or happens often enough for the computer to log it."}},{"startTime":746.0,"endTime":791.0,"type":"term","title":"misfire","url":"/glossary/misfire","quote":"...we were traditionally taught... if you did the maintenance... you can go in and correct a coil for a misfire...","canonicalId":"term:misfire","priority":0.9,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An “ignition misfire” means the engine doesn’t burn the air-fuel mixture in one or more cylinders as intended. The host notes that misfire types (ignition vs valve) can feel different to a technician, but customers still experience it as “a miss,” which complicates diagnosis and comeback calls.","simplifiedExplanation":"A misfire is when one cylinder doesn’t fire correctly, so the engine runs rough or stumbles. Even if the cause is different (spark/ignition vs something mechanical), the driver often just feels “it’s misfiring” and calls it the same way."}},{"startTime":746.0,"endTime":791.0,"type":"term","title":"camshaft load","quote":"...next month, the camshaft load finally flattens up enough and that the customer hears it or the check engine light comes on...","canonicalId":"term:camshaft-load","priority":0.8,"confidence":0.62,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Camshaft load” refers to how hard the camshaft and its valvetrain components are being worked under operating conditions. The host describes a scenario where a misfire correction happens first, but later the camshaft load increases enough to reveal wear or a mechanical issue (often triggering a check-engine light).","simplifiedExplanation":"The camshaft controls when engine valves open and close. If parts are wearing or not behaving correctly, the engine may run fine for a bit, then the problem shows up more clearly later."}},{"startTime":791.0,"endTime":826.0,"type":"term","title":"mass airflow problem","url":"/glossary/mass-airflow-problem","quote":"...they went down the road with the way down a rabbit hole and a mass airflow problem on a... Ford...","canonicalId":"term:mass-airflow-problem","priority":0.7,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “mass airflow problem” refers to faults in the sensor that measures how much air the engine is ingesting. The host describes a diagnostic rabbit hole where replacing a “Ford mass airflow” led to new codes, illustrating how sensor/airflow issues can cascade into confusing fault patterns.","simplifiedExplanation":"Mass airflow is a sensor that tells the engine how much air is coming in. If it’s wrong, the computer may adjust fuel incorrectly and you can get drivability issues and confusing trouble codes."}},{"startTime":791.0,"endTime":841.0,"type":"concept","title":"ghost codes / hidden faults","quote":"...has there always been this ghost and machine that I didn't even, you know, exercise last time, and now it's finally here...","canonicalId":"concept:ghost-codes-hidden-faults","priority":0.7,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The host describes a “ghost” of problems that weren’t obvious earlier but appear later as conditions change. This concept aligns with how ECU logic, intermittent failures, and fault masking can delay when a code or symptom becomes detectable.","simplifiedExplanation":"Sometimes the car doesn’t show the real problem right away. A fault can be “hidden” until it happens enough times or gets worse, so the codes show up later and make it feel like the fix failed."}},{"startTime":826.0,"endTime":841.0,"type":"term","title":"trouble codes","url":"/glossary/trouble-codes","quote":"...it generated all these codes that weren't there before...","canonicalId":"term:trouble-codes","priority":0.8,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Trouble codes” are diagnostic fault codes stored by the vehicle’s ECU when it detects abnormal behavior. The host notes that replacing a mass airflow sensor can generate additional codes, which can mislead the repair path if you don’t interpret them in context.","simplifiedExplanation":"Trouble codes are like the car’s clues about what it thinks is wrong. Sometimes parts replacements change what codes show up, so you still have to figure out what the original problem really was."}},{"startTime":826.0,"endTime":841.0,"type":"term","title":"connector","url":"/glossary/connector","quote":"...and then there's. There's a fluid leak issue on a connector and maybe that's what. It's the wrong part.","canonicalId":"term:connector","priority":0.65,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “connector” refers to the electrical plug and wiring interface between sensors/actuators. The host mentions a fluid leak issue on a connector, which can cause intermittent electrical faults, sensor errors, and misleading diagnostic results.","simplifiedExplanation":"A connector is the plug where wires connect to a sensor or part. If fluid gets into that connection, it can cause electrical problems that look like the sensor itself is bad."}},{"startTime":864.0,"endTime":894.0,"type":"concept","title":"fleet maintenance vs retail customer experience","quote":"...when you worked in the truck shop... it was just dealing with a lot of the time... fleet customer... You see that vehicle all the time.","canonicalId":"concept:fleet-maintenance-vs-retail-customer-experience","priority":0.55,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The host contrasts fleet work with retail service, noting that fleet vehicles are seen repeatedly and often have more consistent maintenance/monitoring. That affects diagnosis because patterns are easier to spot when you’re familiar with the same vehicle showing up over time.","simplifiedExplanation":"Fleet vehicles are usually serviced regularly and you see the same type of problems more often. Retail customers are more variable, so it can be harder to spot patterns quickly when you don’t see the car all the time."}},{"startTime":916.0,"endTime":923.0,"type":"term","title":"oil changes","url":"/glossary/oil-changes","quote":"Some of them had me do their oil changes. Some of them are very good about. Hey, every spring, right before hay season, we're gonna do all the oil, all the fluids, do a full check...","canonicalId":"term:oil-changes","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An oil change is routine maintenance where old engine oil is drained and replaced with fresh oil (often with a new filter). It helps keep the engine lubricated and reduces wear, especially for equipment that runs hard seasonally.","simplifiedExplanation":"An oil change is when you swap the old engine oil for new oil. The new oil helps protect the engine from wear, and it also carries away dirt and heat."}},{"startTime":944.0,"endTime":963.0,"type":"concept","title":"deferred maintenance","url":"/glossary/deferred-maintenance","quote":"...Let's address these six leaks. Oh, well, let's just deal with these big ones. We'll leave these little ones. Well, the little ones are going to develop.","canonicalId":"concept:deferred-maintenance","priority":0.7,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Deferred maintenance is when small issues are postponed instead of repaired immediately. The transcript describes how leaving “little” leaks or problems alone can let them grow into bigger failures later, increasing downtime and cost."}},{"startTime":971.0,"endTime":1018.0,"type":"concept","title":"operator skill and preventive checks","url":"/glossary/operator-skill-and-preventive-checks","quote":"...the value and the quality of your operator can really save a lot of that unexpected. And keep things moving... they know how to certainly, like, what if something's overheating? They don't. They know what to do.","canonicalId":"concept:operator-skill-and-preventive-checks","priority":0.6,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The hosts emphasize that a good operator can prevent unexpected failures by noticing symptoms early and performing basic checks (like fluid levels and overheating awareness). This reduces downtime because issues are caught before they escalate.","simplifiedExplanation":"The idea here is that the person running the equipment matters. If they pay attention to how it sounds/feels and do basic checks, they can catch problems early instead of waiting for a breakdown."}},{"startTime":1029.0,"endTime":1038.0,"type":"term","title":"logbook","url":"/glossary/logbook","quote":"...the piece of equipment supposed to be greased every day and fluid checks and a logbook filled out. And, you know, when the guys are...","canonicalId":"term:logbook","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A logbook is a maintenance/operation record used to track service intervals, checks, and sometimes driver/operator notes. In fleet or farm equipment, it’s used to prove what was done and when—making it important for troubleshooting and accountability."}},{"startTime":1091.0,"endTime":1100.0,"type":"term","title":"circle check","url":"/glossary/circle-check","quote":"...And they're just going through their circle check, you know. Absolutely. Yeah. That's. We had lots of them, too...","canonicalId":"term:circle-check","priority":0.45,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “circle check” is a pre-operation inspection where the operator walks around the equipment to look for obvious issues (leaks, loose parts, damage) before using it. It’s meant to catch problems early, but the transcript highlights that paperwork can be done without the actual inspection.","simplifiedExplanation":"A circle check is a quick walk-around inspection before you run the equipment. The goal is to spot problems early—like leaks—before they cause a breakdown."}},{"startTime":1097.0,"endTime":1106.0,"type":"term","title":"grease nipple","url":"/glossary/grease-nipple","quote":"...Or that guy that's wiping the grease on the grease nipple. But the grease nipple hasn't taken grease, you know, in forever.","canonicalId":"term:grease-nipple","priority":0.45,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A grease nipple (zerk fitting) is a small fitting on a component that allows lubrication to be pumped into bearings or joints. If the grease nipple won’t take grease, it can indicate a clogged passage, worn internal parts, or a failed fitting.","simplifiedExplanation":"A grease nipple is a small point where you add grease to keep moving parts from wearing out. If grease won’t go in, the part may not be getting lubricated like it should."}},{"startTime":1113.0,"endTime":1125.0,"type":"term","title":"fleet manager","url":"/glossary/fleet-manager","quote":"...And then it was up to the fleet manager to decide whether they're fixing it or not. And then all of a sudden, the fleet manager seemed to get collect, you know, selective memory loss...","canonicalId":"term:fleet-manager","priority":0.35,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A fleet manager oversees maintenance decisions and scheduling across multiple vehicles or pieces of equipment. The transcript describes how the fleet manager may decide whether repairs are authorized, and how records/logbooks are later used to verify what was actually reported.","simplifiedExplanation":"A fleet manager is the person who coordinates maintenance for a group of vehicles or machines. They decide what gets fixed and when, based on the information operators and records provide."}},{"startTime":1138.0,"endTime":1148.0,"type":"car","title":"Cadillac Fleetwood","url":"/cars/cadillac/fleetwood","image":"https://upload.wikimedia.org/wikipedia/commons/6/6b/1993-1996_Cadillac_Fleetwood_Brougham%2C_Stratford%2C_Ontario%2C_2025-08-04.jpg","quote":"... That's. That was always the rub with me. So with Fleetwood, you know, fleet manager, all the difference. I'v...","canonicalId":"car:cadillac:fleetwood","priority":0.5,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Cadillac Fleetwood is a large, luxury full-size car that’s known for its comfort and traditional, long-wheelbase styling. It often comes up in older-car discussions because its systems and ownership experience can vary a lot depending on how it was maintained and configured. The podcast reference to “Fleetwood” and “fleet manager” suggests the conversation may be about managing or maintaining a Fleetwood in a fleet or service context.","simplifiedExplanation":"The Cadillac Fleetwood is a big, older luxury car made by Cadillac. It’s the kind of vehicle where how it was maintained and managed over time can make a big difference in how it runs today.","imageAttribution":"Chris Woodrich (CC BY-SA 4.0)"}},{"startTime":1148.0,"endTime":1170.0,"type":"term","title":"tractor","url":"/glossary/tractor","quote":"I've always found that the owner of the equipment always does better than anybody else with the ranchers. You can't fire family, and family seems to be the hardest on the tractors, any sort of truck.","canonicalId":"term:tractor","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A tractor is farm equipment used for pulling implements and doing field work. Here it’s central to the story because the speaker describes how different people (family vs hired hands) operate tractors aggressively, leading to mechanical failures.","simplifiedExplanation":"A tractor is the farm machine that pulls or powers other equipment. In this episode, it’s the thing people use hard, and that’s what causes repairs."}},{"startTime":1241.0,"endTime":1257.0,"type":"term","title":"haying season","url":"/glossary/haying-season","quote":"And then I started out in September and so of course that's when everybody shut down their haying season. So of course they're trying to sell their calves, get their bank loans paid. Maintenance is the last thing on their mind.","canonicalId":"term:haying-season","priority":0.25,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Haying season is the period when farmers cut, dry, and bale hay—typically a busy time requiring lots of equipment uptime. The speaker notes that during haying season, maintenance is deprioritized, which can delay repairs until later.","simplifiedExplanation":"Haying season is when farmers are actively making hay, so everything is busy. The tradeoff is that repairs get pushed back because everyone needs the equipment working."}},{"startTime":1248.0,"endTime":1257.0,"type":"term","title":"maintenance is the last thing on their mind","url":"/glossary/maintenance-is-the-last-thing-on-their-mind","quote":"And then I started out in September and so of course that's when everybody shut down their haying season. So of course they're trying to sell their calves, get their bank loans paid. Maintenance is the last thing on their mind.","canonicalId":"term:maintenance-is-the-last-thing-on-their-mind","priority":0.3,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"This is a concept about deferred maintenance: when budgets and schedules are tight, repairs get postponed until equipment fails. The episode ties it to seasonal farming cycles, where haying and selling livestock take priority over upkeep.","simplifiedExplanation":"Deferred maintenance means people wait to fix problems until later. When money and time are tight, the machine might keep running until something breaks."}},{"startTime":1276.0,"endTime":1290.0,"type":"term","title":"old tool drive truck","quote":"And now if I have a day where I'm not doing anything, it's because the weather's so bad. I can't drive the old tool drive truck.","canonicalId":"term:old-tool-drive-truck","priority":0.35,"confidence":0.55,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Tool drive truck” appears to refer to a work truck used to transport tools and service equipment. The speaker says they can’t drive it when weather is bad, which affects how quickly they can respond to repair calls."}},{"startTime":1361.0,"endTime":1814.0,"type":"concept","title":"mobile service truck","url":"/glossary/mobile-service-truck","quote":"...these guys with service trucks managed to set them up with parts... Like we’re just a service truck.","canonicalId":"concept:mobile-service-truck","priority":0.4,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A mobile service truck is a field-repair setup where a technician carries tools and parts to fix equipment on-site rather than sending it to a shop. The segment focuses on how stocking strategy and pricing (including after-hours rates) affect whether the business is sustainable.","simplifiedExplanation":"A mobile service truck is when a mechanic comes to you with the tools and parts to fix the problem on location. It changes what you can carry and how you should charge for the convenience."}},{"startTime":1361.0,"endTime":1375.0,"type":"term","title":"starter","url":"/glossary/starter","quote":"Like you can't carry on and a starter for everything, you know?","canonicalId":"term:starter","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A starter is the electric motor that cranks an engine to get it running. In roadside/service-truck contexts, it’s a key “must-have” part, but you can’t stock every possible component for every machine.","simplifiedExplanation":"The starter is what gets the engine turning when you hit the key or press the button. It’s one of the common parts people need, but a small service setup can’t carry everything."}},{"startTime":1383.0,"endTime":1405.0,"type":"term","title":"electrical components","url":"/glossary/electrical-components","quote":"The most I carry is electrical components. You know, stuff just splices, solder fuses.","canonicalId":"term:electrical-components","priority":0.6,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Electrical components include things like fuses, wiring, and other parts that handle power distribution and signals. The speaker emphasizes that their truck is stocked mainly for electrical fixes because those failures are common and can be repaired quickly on-site.","simplifiedExplanation":"Electrical components are the parts that deal with power and wiring—things like fuses and connections. If you’re set up for those, you can often fix problems faster when you’re out in the field."}},{"startTime":1388.0,"endTime":1405.0,"type":"part","title":"fuses","url":"/glossary/fuses","quote":"...splices, solder fuses. I bought a huge fuse kit so I have almost every fuse that you could ask for.","canonicalId":"part:fuses","priority":0.45,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Fuses protect electrical circuits by breaking the connection when current is too high. Carrying a wide fuse kit lets a technician quickly restore power after a blown fuse without waiting for a special order.","simplifiedExplanation":"A fuse is a safety device that “blows” when too much electricity flows. If a fuse is the problem, swapping it can get things working again right away."}},{"startTime":1405.0,"endTime":1420.0,"type":"part","title":"fuel lines","url":"/glossary/fuel-lines","quote":"Fuel lines, these. I just the size of truck you'd need to have all that.","canonicalId":"part:fuel-lines","priority":0.5,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Fuel lines deliver fuel from the tank to the engine or fuel system. On service trucks, carrying or being able to repair fuel lines matters because leaks or damage can stop a machine from running and can be time-critical.","simplifiedExplanation":"Fuel lines are the tubes that move fuel to the engine. If they’re leaking or damaged, the machine may not run, so having a plan to fix them quickly is important."}},{"startTime":1410.0,"endTime":1420.0,"type":"brand","title":"New Holland","url":"/glossary/new-holland","quote":"...New Hol, Ford, New Holland.","canonicalId":"brand:new-holland","priority":0.35,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"New Holland is another well-known agricultural equipment brand, often associated with tractors and harvesting equipment. The speaker lists it as part of the variety of machines they service from a truck.","simplifiedExplanation":"New Holland is a farm equipment brand. The speaker is naming brands to show how broad their service work is."}},{"startTime":1446.0,"endTime":1460.0,"type":"term","title":"alternator","url":"/glossary/alternator","quote":"...they say, yeah, you know, I've got a situation. It's not charging... show up and know I'm probably looking at an alternator problem here.","canonicalId":"term:alternator","priority":0.75,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An alternator is the charging system component that generates electricity while the engine runs. The speaker uses “not charging” and then “alternator problem” to describe a common roadside diagnosis path for electrical issues."}},{"startTime":1519.0,"endTime":1535.0,"type":"term","title":"after-hours weekend rate","url":"/glossary/after-hours-weekend-rate","quote":"...she said, no, you are going to be charging an after hours weekend rate. The dealerships would do it.","canonicalId":"term:after-hours-weekend-rate","priority":0.4,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An after-hours weekend rate is an increased labor charge for work performed outside normal business hours. The speaker argues that mobile/service work should be priced similarly to dealership policies so technicians aren’t underpaid for inconvenient timing."}},{"startTime":1796.0,"endTime":1814.0,"type":"term","title":"overhead","url":"/glossary/overhead","quote":"...the overhead thing comes into it, right. And it’s like, well, they don’t have. I don’t have their overhead.","canonicalId":"term:overhead","priority":0.35,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Overhead is the ongoing cost of running a business (rent, inventory, staff, facilities) that must be covered regardless of how many jobs you do. The speaker contrasts dealership overhead with a leaner service-truck model to justify pricing that still supports profit."}},{"startTime":1884.0,"endTime":2222.0,"type":"concept","title":"charging shop labor rates vs dealer rates","quote":"Just seems common sense, right. If the dealer can be 180. Well, shoot, even if I operate with a lot less overhead, I want to be pretty close to 180...","canonicalId":"concept:charging-shop-labor-rates-vs-dealer-rates","priority":0.7,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The hosts discuss how independent shops should price labor based on their own cost structure and value proposition, not just “being cheaper than the dealer.” The episode argues that independents often have fewer departments to subsidize service, so underpricing can limit growth and profitability.","simplifiedExplanation":"They’re talking about how much a repair shop should charge for labor. The point is: don’t automatically set your prices lower just because a dealer exists—your shop still has bills, and customers will pay for good work."}},{"startTime":1972.0,"endTime":2099.0,"type":"term","title":"billing","url":"/glossary/billing","quote":"Right. You're supposed to be charging that. We shouldn't even be thinking we need to charge less. We should be charging at least what the dealer does, if not more...","canonicalId":"term:billing","priority":0.65,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Billing here refers to how labor time and charges are applied to customers, including rate changes and how those charges are justified. The transcript emphasizes that consistent, transparent billing tied to diagnostic capability can reduce pushback and improve customer trust."}},{"startTime":2015.0,"endTime":2025.0,"type":"term","title":"$100 an hour","quote":"Oh, absolutely. And I started out, I thought I was being smart, and I wasn't. That first year, I started out at a hundred dollars an hour.","canonicalId":"term:100-an-hour","priority":0.4,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The speaker uses a specific labor rate example to show how initial pricing can be too low and how raising rates can align with real capability and demand. While the exact number isn’t the technical point, it illustrates the concept of rate calibration over time.","simplifiedExplanation":"They’re giving an example of what they charged per hour at first, then increasing it when it didn’t work. It’s basically learning what a fair rate is for your business."}},{"startTime":2041.0,"endTime":2081.0,"type":"term","title":"OEM software","url":"/glossary/oem-software","quote":"And so I've got OEM software now. I still don't have full access to all their software updates to do stuff like that. And for me, right now, that's fine, because if I could come out, diagnose something within an hour, and then say, hey, there's a software. We need to see if there's a software update.","canonicalId":"term:oem-software","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"OEM software means manufacturer-provided diagnostic and programming tools used to communicate with a vehicle’s modules. In practice, it’s what lets a shop check for factory updates and run the correct procedures when a car’s behavior is caused by software rather than a worn part.","simplifiedExplanation":"OEM software is the official computer tools from the car maker. It helps a mechanic talk to the car’s computers and check if there’s an update that fixes a problem."}},{"startTime":2041.0,"endTime":2081.0,"type":"term","title":"software update","url":"/glossary/software-update","quote":"...diagnose something within an hour, and then say, hey, there's a software. We need to see if there's a software update. And I've got a good relationship with most of the service departments for the dealerships I deal with.","canonicalId":"term:software-update","priority":0.45,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A software update is a factory revision to a vehicle’s electronic control units (ECUs) that can address drivability, sensor calibration, or diagnostic logic issues. Shops often need the right access and procedures to apply updates correctly, and it can change how the car responds even when no hardware is replaced.","simplifiedExplanation":"A software update is like updating the car’s computer. Sometimes the fix is in the code, not a broken part."}},{"startTime":2041.0,"endTime":2081.0,"type":"term","title":"diagnose","url":"/glossary/diagnose","quote":"...if I could come out, diagnose something within an hour, and then say, hey, there's a software. We need to see if there's a software update.","canonicalId":"term:diagnose","priority":0.4,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Diagnosing in modern shops usually means using scan tools and OEM procedures to pinpoint whether a fault is caused by a part, a wiring issue, or the vehicle’s software logic. The episode frames diagnosis as a value driver because it can quickly lead to the correct next step (like checking for an update).","simplifiedExplanation":"Diagnosing is figuring out what’s actually causing the problem. Instead of guessing, the mechanic checks the car’s systems to find the real cause."}},{"startTime":2222.0,"endTime":2282.0,"type":"term","title":"anti gel","url":"/glossary/anti-gel","quote":"Yeah, you say. It's funny because I had a customer my. We had a cold snap and I didn't put anti gel in my truck. So of course I gelled up.","canonicalId":"term:anti-gel","priority":0.6,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Anti-gel (typically diesel fuel anti-gel additive) prevents diesel fuel from gelling in cold temperatures. If it’s not used during a cold snap, fuel can thicken and clog filters, causing hard starts or no-start conditions—exactly the scenario described with the tractor gelled up.","simplifiedExplanation":"Anti-gel is an additive you put in diesel fuel to keep it from turning thick in cold weather. Without it, the fuel can gel and your engine won’t run right."}},{"startTime":2222.0,"endTime":2246.0,"type":"term","title":"fuel filters","url":"/glossary/fuel-filters","quote":"...So I'm calling around trying to find fuel filters for myself that nobody has them. So I have to wait for the next day. Customer calls me, hey, my tractor gelled, I need you out here.","canonicalId":"term:fuel-filters","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Fuel filters can clog when diesel fuel gels or contains contaminants, which prevents proper fuel delivery. In cold weather, clogged filters are a common cause of no-start or reduced power, and the episode highlights the practical difficulty of sourcing them quickly.","simplifiedExplanation":"Fuel filters clean the fuel before it reaches the engine. If they get clogged—especially in cold weather—the engine may not get enough fuel to run."}},{"startTime":2222.0,"endTime":2282.0,"type":"term","title":"gelled up","url":"/glossary/gelled-up","quote":"...I didn't put anti gel in my truck. So of course I gelled up. And it was right after we came back from vacation. So I'm calling around trying to find fuel filters for myself...","canonicalId":"term:gelled-up","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Gelled up” refers to diesel fuel thickening due to cold temperatures, which can restrict flow through the fuel system and filters. The transcript uses it as a real-world example of how even mechanics can be affected by common weather-related failures.","simplifiedExplanation":"“Gelled up” means the diesel fuel got too thick from the cold. When that happens, the engine may not start or may run poorly until the fuel warms up or the system is serviced."}},{"startTime":2331.0,"endTime":2447.0,"type":"company","title":"John Deere","url":"/glossary/john-deere","quote":"Talking about John Deere was really not playing fair in terms of access to information and all that kind of stuff. Is that what it is for you...","canonicalId":"company:john-deere","priority":0.4,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"John Deere is discussed in the context of access to information and software for servicing agricultural equipment. The host references the idea that OEM information can be restrictive, affecting what independent technicians can do without dealer-level tools. The segment also contrasts Deere’s software access model with other brands and the cost of obtaining it.","simplifiedExplanation":"John Deere comes up because the host is talking about how hard it can be to get the right service information and software for certain machines. If the software is locked behind dealer access or high prices, independent repair work becomes harder. The point is about access and cost, not just the brand itself."}},{"startTime":2356.0,"endTime":2385.0,"type":"term","title":"calibrations","url":"/glossary/calibrations","quote":"But I could do calibrations with certain calibrations. There's certain things I can do... I can't do that. I could go put on a new part, calibrate a steering sensor...","canonicalId":"term:calibrations","priority":0.6,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Calibrations are procedures that teach a control module how to interpret sensor readings or how to set baseline parameters after a repair. Examples in the segment include calibrating a steering sensor after replacement or adjustment. Calibrations are often possible without full OEM update access, but they may still require specific software.","simplifiedExplanation":"Calibration is like “re-teaching” the car’s computer what the sensors are reading after you replace or adjust something. It helps the car know what’s normal again. Without it, you can get wrong readings or warning lights."}},{"startTime":2447.0,"endTime":2488.0,"type":"company","title":"Snap On","url":"/glossary/snap-on","quote":"I could go out and buy, I love Snap On, I love Mac, I could buy all those tools. I have a Harbor Freight a 30 minute drive away from me...","canonicalId":"company:snap-on","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Snap-on is a well-known tool brand and dealer network that many technicians use for professional-grade scan tools and hand tools. The host compares Snap-on’s convenience and dealer support with cheaper alternatives, emphasizing field-service realities like travel time and availability. It’s a practical discussion about tool investment versus day-to-day work needs."}},{"startTime":2447.0,"endTime":2545.0,"type":"company","title":"Harbor Freight","url":"/glossary/harbor-freight","quote":"I have a Harbor Freight a 30 minute drive away from me. I would rather break a harbor freight tour bend one and no, I can just hand it to my wife...","canonicalId":"company:harbor-freight","priority":0.3,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Harbor Freight is a budget tool retailer, and the host uses it as an example of how lower-cost tools help in field repairs. The segment argues that when you can’t borrow special tools from a nearby shop, having affordable “good enough” tools can get you unstuck. This is less about a specific mechanical system and more about practical ownership strategy for mobile technicians.","simplifiedExplanation":"Harbor Freight sells cheaper tools than many professional brands. The host likes it for field work because if you need something right now, you can buy it locally instead of driving far or waiting. Sometimes the goal is just to get the repair done, not to have the most expensive tools."}},{"startTime":2614.0,"endTime":2651.0,"type":"term","title":"ECUs","url":"/glossary/ecus","quote":"I can't clone ECMs, ECUs, stuff like that. There's certain, there's calibrate. I could do most of the calibrations, code read live data...","canonicalId":"term:ecus","priority":0.65,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"ECUs (Electronic Control Units) are the various computers in modern vehicles that control different systems (engine, transmission, steering, etc.). The segment suggests that without the right OEM software access, the technician can’t perform certain ECU-related tasks like cloning. That limitation can force dealer visits for programming or software flashes.","simplifiedExplanation":"ECUs are the different computers that run different parts of the vehicle. Some jobs require programming those computers. If you don’t have the official tools/software, you may not be able to finish the job on-site."}},{"startTime":2614.0,"endTime":2651.0,"type":"term","title":"ECM","url":"/glossary/ecm","quote":"It limits the scope. So like diesel laptops, I have everything... So like diesel laptops... I can't clone ECMs, ECUs, stuff like that. There's certain, there's calibrate...","canonicalId":"term:ecm","priority":0.7,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"ECM (Engine Control Module) is the main computer that manages engine-related functions like fuel/air control and emissions strategies. The host mentions that software access limits what they can do with ECMs, including cloning them. This matters because some repairs require module programming or re-flashing rather than just mechanical work.","simplifiedExplanation":"An ECM is the car’s main computer for the engine. Some repairs require reprogramming it, not just replacing parts. If you can’t access the right software, you may have to send the machine to a dealer."}},{"startTime":2652.0,"endTime":2663.0,"type":"car","title":"Chevrolet Volt","url":"/cars/chevrolet/volt","image":"https://upload.wikimedia.org/wikipedia/commons/c/c5/2011_Chevrolet_Volt_--_05-03-2011.jpg","quote":"...se. Ih skid steer and it was popping a code for 5 volt reference. Okay.","canonicalId":"car:chevrolet:volt","priority":0.5,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Chevrolet Volt is a plug-in hybrid that uses an electric drive system for everyday driving and a gasoline engine to extend range when needed. It’s often discussed in technical conversations because its electronics and power systems can throw specific sensor or reference codes that require careful diagnosis. The podcast’s mention of a “5 volt reference” aligns with how many of its sensors are powered and monitored.","simplifiedExplanation":"The Chevrolet Volt is a hybrid car you can plug in to charge its battery. It has sensors and electronics that can report codes if something in the electrical system isn’t reading correctly, like a “5 volt reference” signal.","imageAttribution":"IFCAR (Public domain)"}},{"startTime":2652.0,"endTime":2680.0,"type":"term","title":"5 volt reference","url":"/glossary/5-volt-reference","quote":"...it was popping a code for 5 volt reference. Well I by this troubleshooting, you know, you go through all the grounds, you check all your everything until you get to the computer itself and test five volts out.","canonicalId":"term:5-volt-reference","priority":0.6,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A 5 volt reference is a common sensor power/voltage supply used by many vehicle and equipment sensors (like throttle position, pressure, and other analog sensors). If the control module detects that the 5V reference is out of expected range (e.g., reporting “over voltage”), it can trigger diagnostic trouble codes and may indicate a wiring issue, sensor fault, or a problem inside the computer. The host’s troubleshooting shows checking grounds and measuring the voltage at the computer.","simplifiedExplanation":"Many sensors get powered by a steady 5-volt signal from the machine’s computer. If that signal is wrong, the computer can’t trust the sensor readings and will throw a code. The diagnostic process often involves measuring the voltage and checking wiring and the computer itself."}},{"startTime":2680.0,"endTime":2726.0,"type":"concept","title":"software flash","url":"/glossary/software-flash","quote":"I told us there's two things that need to happen. I said it needs to go to the dealer and they're either going to replace the entire computer or they're going to do a software flash on it and it's going to correct the problem... it was just a flash and done.","canonicalId":"concept:software-flash","priority":0.6,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A software flash is reprogramming a control module with updated firmware from the manufacturer. In the segment, the dealer performs a flash to correct a problem after diagnostics point to the computer itself. 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You're giving your customer information back.","canonicalId":"concept:diagnostic-value-of-ruling-out-causes","priority":0.7,"confidence":0.88,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The hosts emphasize that a diagnosis can still be valuable even if the final repair can’t be completed due to software access or equipment limits. Ruling out major failure modes (like fuel delivery, misfire, or timing) gives the customer actionable information and narrows the problem.","simplifiedExplanation":"Even if you can’t finish the repair, finding what’s not wrong is still useful. It helps you and the customer understand what the real problem likely is and what needs fixing next."}},{"startTime":2791.0,"endTime":2805.0,"type":"term","title":"fuel pressure in spec","url":"/glossary/fuel-pressure-in-spec","quote":"There's still value in that. Right. If you. It's the same as you go out and you check a no start and it has fuel pressure and it has fuel pressure in spec.","canonicalId":"term:fuel-pressure-in-spec","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Fuel pressure in spec” means the fuel system is delivering the correct pressure for the engine to run properly. It’s a key diagnostic checkpoint because it helps rule out a failing fuel pump, clogged filter, or pressure regulator issue.","simplifiedExplanation":"It means the fuel system is pushing gas at the right pressure. If it’s correct, you can stop suspecting the fuel pump and focus on other causes."}},{"startTime":2805.0,"endTime":2819.0,"type":"term","title":"relative compression test","url":"/glossary/relative-compression-test","quote":"And you go out and you do a relative compression test and it's. 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It helps you find if one cylinder is weak without doing a full engine teardown."}},{"startTime":2819.0,"endTime":2835.0,"type":"term","title":"timing check","url":"/glossary/timing-check","quote":"And you go out and you do a timing check and you find that the timing is out without having to tear the engine down.","canonicalId":"term:timing-check","priority":0.5,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A timing check verifies ignition timing (and sometimes related timing components) are set correctly. If timing is out, the engine can run poorly or not start even when fuel pressure and compression look good.","simplifiedExplanation":"Timing is when the spark happens relative to the engine’s movement. If it’s off, the engine may not run right even if other systems seem fine."}},{"startTime":2851.0,"endTime":2864.0,"type":"term","title":"software lockout","url":"/glossary/software-lockout","quote":"Give each other a little more grace when we're not able to do that because it's just at some point, whether we get locked out or it becomes so prohibitive cost wise.","canonicalId":"term:software-lockout","priority":0.6,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A software lockout refers to a situation where the vehicle’s systems won’t allow certain functions or repairs without the correct manufacturer software/authorization. In modern vehicles, this can force the job to go to a dealer or require specific credentials.","simplifiedExplanation":"Sometimes the car won’t let you do certain fixes unless you have the right computer access. That can mean you have to go to the dealer to finish the job."}},{"startTime":2864.0,"endTime":2900.0,"type":"term","title":"tooling overspend","url":"/glossary/tooling-overspend","quote":"But you'll go under quick if you just overspend on tooling. Yeah. Because you could put all this money into tooling.","canonicalId":"term:tooling-overspend","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Overspending on tooling” is the idea that buying expensive specialty tools for one infrequent job can be financially risky for an independent shop. The discussion highlights the need to match tool investment to expected workload and payback.","simplifiedExplanation":"Buying a bunch of expensive special tools can be a bad deal if you don’t use them often. The key is making sure the tools will pay for themselves."}},{"startTime":3063.0,"endTime":3121.0,"type":"concept","title":"bypassing safety systems vs doing it the right way","quote":"...there's always these people that pop up and go, listen, the customer ultimately is in charge. If they tell me to bypass it or hack it, I'm going to do it...","canonicalId":"concept:bypassing-safety-systems-vs-doing-it-the-right-way","priority":0.65,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The hosts argue against bypassing or hacking safety systems, emphasizing professional responsibility and liability. The core idea is that even if a bypass “works,” it can remove protections intended to prevent accidents or reduce harm.","simplifiedExplanation":"They’re saying you shouldn’t disable safety features just to make a problem go away. Even if it seems harmless, it can make the machine or vehicle less safe when something goes wrong."}},{"startTime":3063.0,"endTime":3075.0,"type":"term","title":"seatbelt reminder","url":"/glossary/seat-belt-reminder","quote":"...or a seatbelt reminder or something like that...","canonicalId":"term:seatbelt-reminder","priority":0.35,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A seatbelt reminder is an in-cabin alert (light/buzzer) that encourages occupants to buckle up. While it may seem minor, the discussion treats it as part of the vehicle’s safety strategy and cautions against bypassing safety-related electronics."}},{"startTime":3063.0,"endTime":3075.0,"type":"term","title":"airbag","url":"/glossary/airbag","quote":"...whether it's a TPMS or an airbag or a seatbelt reminder or something like that...","canonicalId":"term:airbag","priority":0.35,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An airbag is a supplemental restraint system designed to deploy during a crash to reduce injury. The segment frames it as a safety system that shouldn’t be bypassed or hacked because it could fail to protect occupants when needed."}},{"startTime":3063.0,"endTime":3075.0,"type":"term","title":"TPMS","url":"/glossary/tpms","quote":"When we keep talking now in the modern things and whether it's a TPMS or an airbag or a seatbelt reminder or something like that, there's always these people that pop up and go, listen, the customer ultimately is in charge.","canonicalId":"term:tpms","priority":0.4,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"TPMS (Tire Pressure Monitoring System) alerts the driver when tire pressure is too low or otherwise out of range. It’s an example of modern vehicle electronics that can be inconvenient to bypass but is designed to improve safety.","simplifiedExplanation":"TPMS is the system that warns you when a tire’s pressure is too low. It’s there to help prevent unsafe driving and tire damage."}},{"startTime":3148.0,"endTime":3173.0,"type":"concept","title":"salvage yards for agriculture equipment parts","url":"/glossary/salvage-yards-for-agriculture-equipment-parts","quote":"There are plenty of salvage yards for agriculture equipment that you can find a lot. Some of the parts and others you can't. But that's where you really need to get in touch with a good machinist.","canonicalId":"concept:salvage-yards-for-agriculture-equipment-parts","priority":0.55,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The segment discusses using salvage yards to source parts for older agriculture equipment when new parts are unavailable. It also notes that some solutions require specialized help (like a machinist) to make non-standard parts fit and function safely.","simplifiedExplanation":"If you can’t buy replacement parts anymore, salvage yards can be a way to find used components. Sometimes you also need a skilled machinist to adapt parts so the machine works safely."}},{"startTime":3176.0,"endTime":3210.0,"type":"part","title":"hydraulic cylinders","url":"/glossary/hydraulic-cylinders","quote":"…Or hydraulic cylinders. Like we've all taken. Well, not all of us forget that. But you've probably rebuilt a hydraulic cylinder once or twice.","canonicalId":"part:hydraulic-cylinders","priority":0.6,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Hydraulic cylinders convert hydraulic pressure into linear motion (push/pull). Rebuilding them typically involves replacing seals and worn internal parts, which can restore performance without replacing the whole unit.","simplifiedExplanation":"A hydraulic cylinder is the part that physically moves things using pressurized fluid. If it leaks or loses power, rebuilding it can often bring it back to life."}},{"startTime":3176.0,"endTime":3190.0,"type":"concept","title":"rebuild kit","url":"/glossary/rebuild-kit","quote":"…there was always a rebuild kit, you know what I mean? Or hydraulic cylinders.","canonicalId":"concept:rebuild-kit","priority":0.7,"confidence":0.86,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A rebuild kit is a package of replacement components (often seals, bearings, and wear parts) used to restore a failed hydraulic component. In heavy equipment and trucking, rebuild kits can be a cost-effective alternative to replacing the entire unit.","simplifiedExplanation":"A rebuild kit is a set of replacement parts used to fix an older component. Instead of buying a whole new part, you replace the worn pieces inside."}},{"startTime":3176.0,"endTime":3190.0,"type":"part","title":"hydraulic valve","url":"/glossary/hydraulic-valve","quote":"…there's a hydraulic valve that's not working, but there was always a rebuild kit, you know what I mean? Or hydraulic cylinders.","canonicalId":"part:hydraulic-valve","priority":0.55,"confidence":0.92,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A hydraulic valve is a control component that directs pressurized hydraulic fluid to move actuators like cylinders or motors. When it fails, the system may not move as commanded, which is why shops often rebuild or replace the valve assembly.","simplifiedExplanation":"A hydraulic valve is like a switch for hydraulic fluid. When it breaks, the machine may not respond because the fluid can’t be directed where it needs to go."}},{"startTime":3216.0,"endTime":3235.0,"type":"concept","title":"posted labor guide","url":"/glossary/posted-labor-guide","quote":"…your skills kind of allow you to go past the posted labor guide. And I know…that’s not the same thing, but it allows you to get past that where it’s just a, I need it done and what's the cost?","canonicalId":"concept:posted-labor-guide","priority":0.75,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A posted labor guide is a standardized pricing reference that estimates how long certain jobs should take, which then drives labor charges. The hosts discuss how skilled shops can sometimes justify pricing beyond that guide based on complexity and parts availability.","simplifiedExplanation":"A labor guide is a rule-of-thumb for how long a repair should take. Some shops charge strictly by that, while others adjust when the job is harder or parts are scarce."}},{"startTime":3275.0,"endTime":3292.0,"type":"concept","title":"90% sure","url":"/glossary/90-sure","quote":"…I will not replace a part unless I am 90%. And I know that 10 still a big variance. But unless I'm 90 sure that that part's going to fix the problem, I will not put a part on that vehicle.","canonicalId":"concept:90-sure","priority":0.85,"confidence":0.88,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The speaker describes a diagnostic/repair philosophy: they won’t replace a part unless they’re highly confident it will fix the issue (they cite “90%”). This reduces the risk of “parts cannon” repairs where multiple components get swapped without solving the root cause.","simplifiedExplanation":"They’re saying they won’t just throw parts at the problem unless they’re pretty sure it’ll fix it. That helps avoid wasting your money on repairs that don’t solve the real issue."}},{"startTime":3367.0,"endTime":3385.0,"type":"concept","title":"band aid it","url":"/glossary/band-aid-it","quote":"…I can tell you right now that the engine needs to be replaced. I'm not going to go in. I'm not of the, of the good idea that we should try and band aid it.","canonicalId":"concept:band-aid-it","priority":0.65,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Band aid it” refers to temporary fixes that may reduce symptoms but don’t address the underlying problem. The host contrasts this with a more definitive repair strategy, especially when the correct fix is replacement rather than patching.","simplifiedExplanation":"“Band-aid it” means doing a quick fix that might help for a little while. It doesn’t fix the real cause, so the problem often comes back."}},{"startTime":3397.0,"endTime":3411.0,"type":"concept","title":"terminal","url":"/glossary/terminal","quote":"You wanted two more years out of this car. It's now terminal. What do you want to do?","canonicalId":"concept:terminal","priority":0.7,"confidence":0.82,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In this context, “terminal” means the vehicle is beyond economical repair or is expected to fail soon, so the repair path is limited. The host frames it as a decision point: what the customer wants to do given the end-of-life condition."}},{"startTime":3411.0,"endTime":3435.0,"type":"concept","title":"preference for one-time payment vs long-term payments","quote":"…What's best a one time payment or you're going to go into six years of payments.","canonicalId":"concept:preference-for-one-time-payment-vs-long-term-payments","priority":0.6,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The discussion contrasts paying for a repair as a single lump sum versus entering extended payment plans (“six years of payments”). This is a practical financial decision that affects how customers evaluate repair worthiness and affordability.","simplifiedExplanation":"They’re talking about whether the customer can pay for the repair all at once or if they’d have to stretch it out over a long time. Either way can work, but it changes the total cost and the risk."}},{"startTime":3492.0,"endTime":3510.0,"type":"concept","title":"late fees","url":"/glossary/late-fees","quote":"…a guy that went 60 days and then replay. Refused to pay the late fees…saying, you didn't pay the late fees.","canonicalId":"concept:late-fees","priority":0.65,"confidence":0.86,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Late fees are charges applied when a customer doesn’t pay within the agreed terms. The host uses them to explain how shop payment policies protect the business from cash-flow problems and unpaid parts/labor.","simplifiedExplanation":"Late fees are extra charges when you pay later than the shop’s agreed deadline. They’re meant to keep the shop from getting stuck paying costs upfront."}},{"startTime":3565.0,"endTime":3575.0,"type":"part","title":"transmission","url":"/glossary/transmission","quote":"…we put this transmission in their truck, and I let him pay me 200 a week. And he was there for the first two weeks…now I'm on the hook for five grand.","canonicalId":"part:transmission","priority":0.7,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A transmission is a major drivetrain component that transfers engine power to the wheels, and it’s typically expensive to replace or rebuild. The transcript highlights the financial risk to a shop when a transmission job is done but the customer delays payment.","simplifiedExplanation":"A transmission is the part that helps send power from the engine to the wheels. It’s usually costly, so if payment is delayed, the shop can get hit with big bills."}},{"startTime":3637.0,"endTime":3645.0,"type":"term","title":"repo","url":"/glossary/repo","quote":"...they maybe let it go into repo or maybe they just stop paying because they can't use it anyway. Well, unfortunately, life sucks...","canonicalId":"term:repo","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Repo” is short for repossession, when a lender takes back a vehicle after missed payments. In repair-shop conversations, it often comes up because customers may stop paying for a broken vehicle or can’t afford ongoing costs.","simplifiedExplanation":"“Repo” means the bank or lender takes the car back because the payments stopped. It’s usually what happens when someone can’t afford the car anymore."}},{"startTime":3665.0,"endTime":3683.0,"type":"term","title":"book time","url":"/glossary/book-time","quote":"...is, well, what's book time for this? I'm sorry, you're in the field. There is no book time. It is when you get it done...","canonicalId":"term:book-time","priority":0.85,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Book time” refers to the standardized labor hours listed in repair manuals or estimating guides for a specific job. The hosts argue that real-world conditions—especially in the field or with rust/hidden wiring—often make the job take longer than “book time,” so charging should reflect actual work.","simplifiedExplanation":"“Book time” is the estimated number of hours a repair guide says a job should take. Real life can be slower, so the discussion is about whether you charge the estimate or the actual time you spent."}},{"startTime":3683.0,"endTime":3710.0,"type":"term","title":"hourly rate","url":"/glossary/hourly-rate","quote":"...Pay the time, charge the time you put. And if they don't like it, they should already know what your hourly rate is...","canonicalId":"term:hourly-rate","priority":0.6,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An “hourly rate” is the shop’s labor charge per hour, which should be communicated clearly when the job starts. The discussion stresses that customers should know the rate and that drive time and real access problems can affect total cost.","simplifiedExplanation":"An “hourly rate” is what the shop charges for labor time. The hosts are saying customers shouldn’t be surprised if the job takes longer and the rate is already part of the agreement."}},{"startTime":3752.0,"endTime":3775.0,"type":"term","title":"labor matrix","url":"/glossary/labor-matrix","quote":"...and that's, that's what I love about the labor matrix because there's so many people go that you can't do that...","canonicalId":"term:labor-matrix","priority":0.75,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “labor matrix” is a pricing/estimating framework shops use to set labor charges based on job complexity and access requirements. The point here is that it should account for extra disassembly and time-consuming access issues—especially on modified vehicles—rather than forcing a one-size-fits-all estimate.","simplifiedExplanation":"A “labor matrix” is how a shop decides what to charge for labor. It’s supposed to match the job difficulty, like how much has to be taken apart to reach the part you’re fixing."}},{"startTime":3951.0,"endTime":3975.0,"type":"term","title":"upfitted vehicles","url":"/glossary/upfitted-vehicles","quote":"...it's because, no, I'm not, I can't do it in that labor time. You know, that's upfitted vehicles, ambulances, buses, cabs, taxis...","canonicalId":"term:upfitted-vehicles","priority":0.55,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Upfitted vehicles” are cars or vans modified after purchase for special uses (like ambulances, buses, taxis, or cabs). The hosts argue that these add-ons change access, wiring, and disassembly steps, so standard labor times may not apply.","simplifiedExplanation":"“Upfitted vehicles” are regular vehicles that have been modified for a job, like emergency or transport work. Those extra parts can make repairs harder and take more time."}},{"startTime":4066.0,"endTime":4206.0,"type":"term","title":"upcharge","url":"/glossary/upcharge","quote":"...we're so scared because, I mean, and you are going to have the people that are going to go, oh, you're just trying to upcharge me now. You're just trying to rip me off.","canonicalId":"term:upcharge","priority":0.8,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An “upcharge” is additional cost added after the initial quote when extra parts or labor are required. The segment focuses on how shops should communicate unexpected findings clearly and professionally rather than hiding them. It also discusses how pre-staging common “while we’re in there” parts can reduce the chance of a contentious surprise.","simplifiedExplanation":"An upcharge is extra money added when the repair turns out to need more work than expected. The episode’s message is that it’s better to explain what you found early and be honest. That way the customer isn’t blindsided later."}},{"startTime":4163.0,"endTime":4206.0,"type":"term","title":"restocking fee","url":"/glossary/restocking-fee","quote":"...But at least I have all these parts here. [4206.0s] So if the unknown happens, great, I have the parts. He was already expect. They were already expecting that upcharge in parts. If not, they're happy I didn't use them all and they don't get charged for it.","canonicalId":"term:restocking-fee","priority":0.55,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A restocking fee is a charge a shop may apply when a special-ordered part is returned. It’s meant to cover the supplier’s return handling and the shop’s administrative costs. In practice, it affects how you should quote jobs with parts that might not be needed.","simplifiedExplanation":"A restocking fee is money you might have to pay if a part you ordered for a repair doesn’t end up being used. Shops sometimes charge it when the part was ordered specifically for your car. It’s something to ask about when you’re getting a quote."}},{"startTime":4218.0,"endTime":4284.0,"type":"term","title":"injectors","url":"/glossary/injectors","quote":"[4218.0s] Well, it's, yeah, I had us, I had a conversation with a good friend and they talked about it was an injector fault on a vehicle and they went in there and you know, injectors buried, right. So they give the customer the, the thing of the, well, we're gonna have to go in there and do an injector.","canonicalId":"term:injectors","priority":0.85,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Fuel injectors are components that deliver fuel into the engine in precise amounts and timing. When a shop diagnoses an “injector fault,” the repair may not always be the injector itself—sometimes it’s a connector, wiring, or fitment issue. This distinction matters because it changes parts cost, labor time, and whether the fix will actually hold up.","simplifiedExplanation":"Injectors are the parts that spray fuel into the engine. Sometimes a computer code points to “injector trouble,” but the real problem can be something simpler like a loose connection. If you replace the wrong thing, the problem can come back later."}},{"startTime":4285.0,"endTime":4313.0,"type":"term","title":"buffer","url":"/glossary/buffer","quote":"[4285.0s] You know, build your, build your estimates people so that like you have wiggle room, you have A buffer. And I know for some people, I'm not telling them anything complicated here...","canonicalId":"term:buffer","priority":0.75,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “buffer” in estimating is extra time and/or parts allowance built into a quote to account for unknowns discovered during teardown. It helps prevent underquoting and protects both the shop and the customer from surprise costs mid-repair. The episode argues that being upfront about the possibility of additional work is more professional than pretending everything will be straightforward.","simplifiedExplanation":"A “buffer” is extra wiggle room in the estimate for surprises. When you take parts apart, you can find rusted bolts or hidden damage. Planning for that helps avoid stressful rework and unexpected bills."}},{"startTime":4285.0,"endTime":4313.0,"type":"term","title":"rework","url":"/glossary/rework","quote":"...where if you just go in and you think you're being the hero because you just put the connector in. And then all of a sudden, you know, six months, eight months, you're looking at having to go do rework.","canonicalId":"term:rework","priority":0.7,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Rework is doing the same job again because the first repair didn’t fully address the real cause or because additional parts were needed later. In the transcript, rework happens when a shop skips “while we’re in there” items like sensors. 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If the harness is likely to fail, replacing it during the same repair can save labor later."}},{"startTime":4354.0,"endTime":4431.0,"type":"term","title":"glow plugs","url":"/glossary/glow-plugs","quote":"...this was glow plugs on a newer Duramax, a baby Duramax. And I talked to all kinds of people, and they said, you know, the harness is a really known issue. You can test the harness.","canonicalId":"term:glow-plugs","priority":0.65,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Glow plugs are used on diesel engines to heat the combustion chambers for easier starting, especially when cold. On some trucks, accessing glow plugs requires significant disassembly, so shops may recommend replacing related components like wiring/harnesses while they’re already in there. The episode highlights how “do it all now” can prevent repeat labor later.","simplifiedExplanation":"Glow plugs are diesel engine parts that help the engine start, especially when it’s cold. If they’re hard to reach, it can be smart to replace related parts at the same time. Otherwise you might have to pay for the same labor again later."}},{"startTime":4558.0,"endTime":4592.0,"type":"term","title":"emissions","url":"/glossary/emissions","quote":"[4558.0s] What. When you're talking to the customers, what's the, what's the thing that kind of has them like? Because we, I guess on the on road truck side of things, when we talk about the, the, the diesel say it's the emissions things that has everybody so frustrated.","canonicalId":"term:emissions","priority":0.65,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Emissions systems are designed to reduce pollutants from combustion, and they’re regulated by law. In the transcript, emissions-related frustration is tied to diesel “emissions things,” and the discussion shifts to why shops may refuse to perform emissions deletes. Understanding this helps listeners see why some repairs are constrained by legal requirements."}},{"startTime":4577.0,"endTime":4592.0,"type":"term","title":"deletes","url":"/glossary/deletes","quote":"[4577.0s] It is, it is. Most my customers, they, they want deletes. I'm not gonna go into that software. I don't want it. It's against the law.","canonicalId":"term:deletes","priority":0.85,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Deletes” refers to removing or disabling emissions equipment and/or software controls on a diesel or other vehicle. The segment emphasizes that doing so can be illegal and can lead to prosecution if caught, depending on jurisdiction. The host’s stance is to avoid being involved and instead repair the vehicle as designed.","simplifiedExplanation":"“Deletes” means removing or disabling emissions parts so the vehicle doesn’t have to run them. The episode says it can be illegal and risky. The safest approach is to keep the emissions system working as intended and fix problems normally."}},{"startTime":4667.0,"endTime":4721.0,"type":"concept","title":"derate","url":"/glossary/derate","quote":"finally the software could come out where it wouldn't derate the truck because of a temperature sensor that went skewed or a def nozz all of a sudden, you know, I think it was quality def. Quality sensors is what the biggest problem was.","canonicalId":"concept:derate","priority":0.75,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Derate is when an engine control system intentionally limits power output to protect components or ensure emissions systems operate correctly. In this segment, the host describes trucks losing performance when sensors or DEF-related components report faults, even if the truck is otherwise healthy.","simplifiedExplanation":"Derate means the truck “turns down” its power. It does this to protect itself or to force the emissions system to work properly. Sometimes it happens because a sensor thinks something is wrong, even if the driver doesn’t notice a real problem."}},{"startTime":4670.0,"endTime":4721.0,"type":"term","title":"urea","url":"/glossary/urea","quote":"it does seem absolutely asinine to take urea and dump it into an engine to try and make the engine cleaner.","canonicalId":"term:urea","priority":0.65,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Urea is the chemical basis of DEF used in diesel emissions systems. The host questions the idea of injecting urea into the exhaust to clean it, but also acknowledges the system’s purpose and the need for a workable alternative.","simplifiedExplanation":"Urea is the ingredient inside DEF. Diesel trucks use it in the exhaust to help reduce pollution. The idea can sound odd, but it’s part of how modern diesel emissions control works."}},{"startTime":4766.0,"endTime":4805.0,"type":"concept","title":"cold-weather DEF crystallization","url":"/glossary/cold-weather-def-crystallization","quote":"our biggest thing is just cold because it freezes ... the DEF line needs a heater in it so that it doesn't crystallize and stop essentially the flow.","canonicalId":"concept:cold-weather-def-crystallization","priority":0.25,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Cold-weather DEF crystallization is a key durability issue discussed: DEF can thicken or crystallize when temperatures drop, restricting flow. That’s why the host describes the need for a heater in the DEF line to keep the system operating reliably in freezing conditions.","simplifiedExplanation":"In cold weather, DEF can get thick or form crystals. If it can’t flow properly, the emissions system can’t work as intended. That’s why some systems use a heater to keep DEF usable."}},{"startTime":4859.0,"endTime":4891.0,"type":"brand","title":"Caterpillar","url":"/glossary/caterpillar","quote":"I know Caterpillar here, if they find out it's deleted, they won't touch that piece of equipment.","canonicalId":"brand:caterpillar","priority":0.55,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Caterpillar (Cat) is referenced as a dealer that may refuse to service equipment if emissions systems have been deleted. This highlights how OEM policies and warranty/service eligibility can be affected by emissions modifications.","simplifiedExplanation":"Caterpillar is a major heavy-equipment brand. The host is saying some dealers won’t work on equipment if the emissions system has been removed or altered, which can leave owners stuck finding other help."}},{"startTime":4933.0,"endTime":4967.0,"type":"car","title":"Dodge Charger","url":"/cars/dodge/charger","image":"https://upload.wikimedia.org/wikipedia/commons/8/8f/1970_Dodge_Charger_R-T_Hirschaid_22-20220709-RM-120204.jpg","quote":"...date before they initiate it. Make sure there's a Charger on it so that it can charge it. Yeah, that's the ...","canonicalId":"car:dodge:charger","priority":0.5,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The Dodge Charger is a full-size, performance-oriented sedan (often discussed as a muscle car) known for its powerful engines and strong presence on the road. In a podcast context, it may come up because it’s a common, recognizable platform that people use for diagnostics, repairs, or parts-related troubleshooting. The mention of a “Charger” also suggests the word may be used in a charging/voltage sense, not just the vehicle.","simplifiedExplanation":"A Dodge Charger is a car model made by Dodge, usually built for strong acceleration and highway driving. In the podcast, “Charger” could also mean a device that charges something, depending on the sentence.","imageAttribution":"Ermell (CC BY-SA 4.0)"}},{"startTime":4967.0,"endTime":4986.0,"type":"brand","title":"Chevy trucks","url":"/glossary/chevy-trucks","quote":"I know I've gotten into some of the new Chevy trucks and they've given me prompts in the dash saying an update, you know, is available, an update may come.","canonicalId":"brand:chevy-trucks","priority":0.35,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Chevy trucks are referenced as an example of modern vehicles that show dashboard prompts about available updates. The host contrasts that with not taking action immediately, emphasizing that update behavior can vary by owner and vehicle system."}},{"startTime":5234.0,"endTime":5273.0,"type":"term","title":"DVOM","url":"/glossary/dvom","quote":"When my dad was coming up and my dad was an auto body guy, he didn't have a DVOM in his toolbox. Right. He had an old analog and maybe, you know, a DVOM in the 80s was considered still for a lot of technicians","canonicalId":"term:dvom","priority":0.85,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"DVOM stands for digital volt-ohm meter, a handheld tool used to measure voltage, resistance, and continuity in automotive electrical systems. The point in the conversation is how modern diagnostics rely on digital meters compared with older analog tools.","simplifiedExplanation":"A DVOM is a digital multimeter. Mechanics use it to check electrical problems by measuring things like voltage and whether a wire is broken."}},{"startTime":5234.0,"endTime":5273.0,"type":"term","title":"amp clamp","url":"/glossary/amp-clamp","quote":"Now I would argue that every technician has at least one, if not two or three dbom, right. Or we got a dbom, we've got a, an amp clamp, we've got.","canonicalId":"term:amp-clamp","priority":0.7,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An amp clamp (current clamp) measures electrical current without disconnecting wires, typically by clamping around a conductor. It’s part of modern diagnostic toolsets that help technicians troubleshoot charging and ignition-related issues efficiently.","simplifiedExplanation":"An amp clamp measures how much electrical current is flowing, without cutting or unplugging anything. It’s handy for finding electrical problems safely and quickly."}},{"startTime":5273.0,"endTime":5321.0,"type":"concept","title":"data-driven diagnostics","url":"/glossary/data-driven-diagnostics","quote":"Sometimes they're not wrong, you know, but it's just, it's, it's a changing art, you know, it really is, it's, it's a evolution.","canonicalId":"concept:data-driven-diagnostics","priority":0.6,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Data-driven diagnostics means using sensor readings, fault codes, and other computer data to guide repairs. The hosts discuss how older technicians relied more on “feel and intuition,” while modern techs often need data to diagnose accurately.","simplifiedExplanation":"Data-driven diagnostics means using the car’s computer readings to find the problem. Instead of guessing, you follow the clues the sensors and error codes provide."}},{"startTime":5273.0,"endTime":5321.0,"type":"company","title":"Launch Tech","quote":"they have a very basic, you know, launch tech. I don't know their number, but you know, a sub two thousand dollar tool. That is where progress is happening.","canonicalId":"company:launch-tech","priority":0.35,"confidence":0.6,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Launch Tech refers to Launch brand diagnostic tools (often used for OBD code reading and live data). The mention highlights how affordable, widely available scan tools have changed what many technicians can do at work.","simplifiedExplanation":"Launch Tech is a brand of diagnostic tools. Mechanics use them to read car error codes and check sensor data."}},{"startTime":5273.0,"endTime":5321.0,"type":"term","title":"coder","url":"/glossary/coder","quote":"Even if it's, it's not just like a lot of technicians have a coder here, they have a very basic, you know, launch tech.","canonicalId":"term:coder","priority":0.65,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A “coder” is a common shorthand for an OBD code reader/scan tool that retrieves diagnostic trouble codes. In the transcript, it’s contrasted with more advanced tools, but still represents how widespread basic diagnostics have become.","simplifiedExplanation":"A coder is basically a simple device that reads the car’s error codes. It helps you figure out what the check-engine light is trying to tell you."}},{"startTime":5335.0,"endTime":5349.0,"type":"term","title":"cylinder was missing","url":"/glossary/cylinder-was-missing","quote":"my grandfather was so good he could walk up to a diesel engine and tell you which cylinder was missing. [5347.0s] Yeah. Like that's impressive.","canonicalId":"term:cylinder-was-missing","priority":0.55,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Which cylinder was missing” refers to identifying a misfire—one cylinder isn’t firing properly—based on how the engine runs. The transcript uses it to illustrate how skilled technicians could diagnose mechanical issues by sound and feel on older engines.","simplifiedExplanation":"A “missing cylinder” usually means one cylinder isn’t firing correctly. A very experienced mechanic can often tell by listening to how the engine sounds and runs."}},{"startTime":5349.0,"endTime":5384.0,"type":"term","title":"carburetors and distributors","url":"/glossary/carburetors-and-distributors","quote":"somebody telling me his uncle showed him how he would set carburetors and distributors with a glass of water on the engine. Right. That's how they were tuning them was nice and smooth.","canonicalId":"term:carburetors-and-distributors","priority":0.7,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Carburetors mix air and fuel, while distributors route high-voltage ignition to the correct cylinder on older ignition systems. The conversation contrasts manual tuning methods (like setting them by feel) with today’s computer-controlled control strategies.","simplifiedExplanation":"Carburetors and distributors are older-style parts that help an engine get fuel and spark. Mechanics used to adjust them by hand a lot more than we do today."}},{"startTime":5384.0,"endTime":5415.0,"type":"term","title":"mass airflow sensors","url":"/glossary/mass-airflow-sensors","quote":"I love being able to look at it go, oh man, look, I'm lean here, I'm rich here. This is what my mass airflow sensors doing. So I love, look at all the data.","canonicalId":"term:mass-airflow-sensors","priority":0.8,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A mass airflow sensor (MAF) measures how much air is entering the engine so the ECU can calculate the correct fuel mixture. The transcript highlights using live data to see whether the engine is running “lean” or “rich.”","simplifiedExplanation":"A mass airflow sensor tells the engine computer how much air is coming in. That helps the computer add the right amount of fuel so the engine runs correctly."}},{"startTime":5384.0,"endTime":5415.0,"type":"term","title":"lean","url":"/glossary/lean","quote":"I love being able to look at it go, oh man, look, I'm lean here, I'm rich here. This is what my mass airflow sensors doing.","canonicalId":"term:lean","priority":0.55,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Lean” describes an air-fuel mixture with too much air relative to fuel, which can cause drivability issues and can raise exhaust temperatures. In the episode, it’s used as a diagnostic state the technician can observe via sensor data.","simplifiedExplanation":"Lean means the engine has too little fuel compared to the amount of air. That can make it run rough and may cause heat problems."}},{"startTime":5384.0,"endTime":5415.0,"type":"term","title":"rich","url":"/glossary/rich","quote":"I love being able to look at it go, oh man, look, I'm lean here, I'm rich here. This is what my mass airflow sensors doing.","canonicalId":"term:rich","priority":0.55,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Rich” describes an air-fuel mixture with too much fuel relative to air, which can lead to poor fuel economy, fouled plugs, and emissions issues. The hosts use it as part of interpreting sensor data during diagnosis.","simplifiedExplanation":"Rich means the engine has too much fuel compared to the amount of air. It can cause rough running and can foul spark plugs."}},{"startTime":5392.0,"endTime":5415.0,"type":"term","title":"carbureted, updraft","url":"/glossary/carbureted-updraft","quote":"I go work on some old Ford 8N tractors. Carbureted, updraft. [5415.0s] Yeah.","canonicalId":"term:carbureted-updraft","priority":0.65,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Carbureted, updraft” describes an engine that uses a carburetor (not fuel injection) and an updraft carburetor design where the air/fuel mixture flows upward. This matters because carburetor tuning and maintenance are more hands-on and less dependent on electronic sensors.","simplifiedExplanation":"Carbureted means the fuel is mixed with air using a carburetor instead of a computer-controlled injector. Updraft describes the carburetor’s airflow direction, which affects how it’s set up and tuned."}},{"startTime":5415.0,"endTime":5433.0,"type":"term","title":"points","url":"/glossary/points","quote":"And it's great to go out and pull a set of points off and regap them. And it's fun for me because there's a lot of guys in the ship.","canonicalId":"term:points","priority":0.8,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Points” refers to ignition points (contact points) used in older distributor-based ignition systems to control spark timing. The speaker mentions pulling points off and regapping them, which is a classic mechanical tune-up step on non-electronic ignition setups."}},{"startTime":5671.0,"endTime":5685.0,"type":"company","title":"Torgerson's","url":"/glossary/torgerson-s","quote":"He worked for Torgerson's here. It's a dealership in Montana.","canonicalId":"company:torgerson-s","priority":0.25,"confidence":0.7,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Torgerson’s is mentioned as a dealership in Montana where the buddy worked. This is relevant because it grounds the conversation in dealership-based training and service experience, not just independent work.","simplifiedExplanation":"Torgerson’s is a dealership mentioned in the story. It’s part of how the person gained experience working on equipment and learning from the service side."}},{"startTime":5740.0,"endTime":5765.0,"type":"term","title":"DLC","url":"/glossary/dlc","quote":"Think about now, if we go out to a car and how many times have we gone out, and the DLC doesn't communicate because the fuse is blown, right?","canonicalId":"term:dlc","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"DLC typically means the Data Link Connector, the standardized port used to connect a scan tool to a vehicle’s onboard diagnostics. If the DLC “doesn’t communicate,” it usually points to a power/ground issue (like a blown fuse) or a communication problem that must be diagnosed before reading codes.","simplifiedExplanation":"DLC is the car’s diagnostic plug where a mechanic connects a computer to read trouble codes. If it won’t connect, the problem may be something simple like a fuse or wiring issue."}},{"startTime":5748.0,"endTime":5765.0,"type":"term","title":"fuse is blown","url":"/glossary/fuse-is-blown","quote":"Think about now, if we go out to a car and how many times have we gone out, and the DLC doesn't communicate because the fuse is blown, right?","canonicalId":"term:fuse-is-blown","priority":0.75,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A blown fuse can prevent the DLC (and other diagnostic circuits) from getting power, which stops scan tools from communicating with the vehicle. This is a common “no communication” root cause, so technicians often check fuses and related power/ground circuits early in diagnosis.","simplifiedExplanation":"If a fuse is blown, parts of the car’s electrical system won’t get power. That can stop the diagnostic computer from connecting, even if the engine itself is fine."}},{"startTime":5799.0,"endTime":5815.0,"type":"term","title":"technical bulletins","url":"/glossary/technical-bulletins","quote":"Now I think that most of the time the hour is like some kind of search for common failures, pattern failures, technical bulletins, recalls, you know, basic checks.","canonicalId":"term:technical-bulletins","priority":0.7,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Technical bulletins are manufacturer-issued updates that describe known issues and recommended diagnostic or repair procedures. They’re especially useful when a “common failure” is showing up repeatedly across many vehicles, helping technicians avoid guesswork.","simplifiedExplanation":"Technical bulletins are like official “lessons learned” from the carmaker. They tell mechanics what problems are known and what steps to follow to fix them."}},{"startTime":5799.0,"endTime":5846.0,"type":"concept","title":"two-stage diagnostic workflow (evaluation then testing)","url":"/glossary/two-stage-diagnostic-workflow-evaluation-then-testing","quote":"Now I think that most of the time the hour is like some kind of search for common failures... And then diag, I think, starts after the hour... it's going to be in an hour of evaluation. And maybe some of that evaluation shows up on the DVI that we do.","canonicalId":"concept:two-stage-diagnostic-workflow-evaluation-then-testing","priority":0.6,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The host proposes splitting the diagnostic process into two stages: an initial evaluation period to gather information and check common failure patterns, followed by deeper testing after that. This helps manage customer expectations and reduces the chance of wasting time on the wrong path.","simplifiedExplanation":"They’re suggesting a smarter way to troubleshoot: first spend time figuring out what’s most likely and what to check next, then start the deeper testing. It’s basically “plan first, test second,” so you don’t waste time."}},{"startTime":5805.0,"endTime":5815.0,"type":"term","title":"recalls","url":"/glossary/recall","quote":"Now I think that most of the time the hour is like some kind of search for common failures, pattern failures, technical bulletins, recalls, you know, basic checks.","canonicalId":"term:recalls","priority":0.65,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Recalls are safety or compliance actions where a manufacturer identifies a defect and provides a remedy, often including specific inspection or repair steps. In diagnostics, checking recall status can quickly determine whether a known issue applies to the customer’s vehicle.","simplifiedExplanation":"A recall is when the manufacturer admits there’s a problem and offers a fix. Checking recalls can help you confirm whether your car might have a known issue already covered by the company."}},{"startTime":5830.0,"endTime":5845.0,"type":"term","title":"DVI","url":"/glossary/dvi","quote":"That's how we should be approaching this, I think, at the counter with our customers is it's not going to be an hour of diag anymore. It's going to be in an hour of evaluation. And maybe some of that evaluation shows up on the DVI that we do.","canonicalId":"term:dvi","priority":0.7,"confidence":0.45,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“DVI” appears to refer to an inspection/vehicle information process used at the shop counter, where initial findings may be documented before formal testing. In context, it’s part of the proposed two-stage approach: evaluation first, then testing.","simplifiedExplanation":"“DVI” sounds like a shop form or inspection step they use before doing the deeper troubleshooting. The idea is to document what they see first, then start testing."}},{"startTime":5860.0,"endTime":5875.0,"type":"term","title":"scanning for codes","url":"/glossary/scanning-for-codes","quote":"Okay. So I, I tell them I'm going to diagnose it and I'm going to start with scanning for codes and I'm going to go through the appropriate testing.","canonicalId":"term:scanning-for-codes","priority":0.85,"confidence":0.92,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Scanning for codes” means using a diagnostic tool to read stored trouble codes from the vehicle’s computer (ECU). These codes point you to a system or sensor that may be causing the problem, but they don’t automatically tell you the exact root cause.","simplifiedExplanation":"It’s like checking the car’s “error messages” with a special scanner. The scanner tells you what system might be acting up, but it still usually takes more testing to find the real cause."}},{"startTime":5870.0,"endTime":5884.0,"type":"term","title":"hydraulic system","url":"/glossary/hydraulic-system","quote":"If it's I'm diagging the hydraulic system, it means I'm checking for codes because it's all, most of it's electronic valves now.","canonicalId":"term:hydraulic-system","priority":0.7,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"In this context, the “hydraulic system” is being diagnosed through electronic control—specifically electronic valves. That means the problem may be in valve operation, wiring/connectors, or sensor inputs, not just in the fluid itself."}},{"startTime":5884.0,"endTime":5909.0,"type":"term","title":"fluid checks","url":"/glossary/fluid-checks","quote":"And then I'm gonna go through fluid checks, make sure everything's up to snuff. Connectors are tight, pin fitment, all that voltages.","canonicalId":"term:fluid-checks","priority":0.65,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Fluid checks” are part of a diagnostic workflow to confirm correct fluid level/condition and rule out contamination or low fluid as a cause of symptoms. Even when electronics are involved, fluid condition can affect sensor readings and valve performance."}},{"startTime":5909.0,"endTime":6037.0,"type":"concept","title":"diagnosing vs code scanning","quote":"And it drives me nuts because like, no, and I've had that conversation is a code scan and a diag are two different things... But if you want further information and what's actually wrong, we're diagnosing the vehicle.","canonicalId":"concept:diagnosing-vs-code-scanning","priority":0.9,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The host draws a distinction between simply pulling codes and actually diagnosing the vehicle. Diagnosis involves verifying the fault with tests (like live data, compression tests, and road testing) to confirm what’s truly wrong and what repair will fix it.","simplifiedExplanation":"Reading codes is only step one. Diagnosis is the extra work of figuring out what’s really causing the problem and what you should fix to make it go away."}},{"startTime":5985.0,"endTime":6011.0,"type":"term","title":"live data","url":"/glossary/live-data","quote":"...every tech ran a test drive monitoring live data to look at when the cylinder is misfiring...","canonicalId":"term:live-data","priority":0.55,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Live data” is real-time sensor/parameter information streamed from the vehicle to the scan tool while driving or operating the engine. Watching live data helps correlate when the misfire happens with what the sensors are reporting."}},{"startTime":6037.0,"endTime":6207.0,"type":"concept","title":"selling time and knowledge (diagnostic labor value)","url":"/glossary/selling-time-and-knowledge-diagnostic-labor-value","quote":"We're not selling. We're selling time. We're selling repairs. We're selling knowledge... The time it takes to know where to look and what to do is worth something.","canonicalId":"concept:selling-time-and-knowledge-diagnostic-labor-value","priority":0.45,"confidence":0.78,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The episode frames diagnostic work as “selling time” and “selling knowledge,” not just parts replacement. In practice, the value is in knowing the correct test sequence, interpreting scan data, and avoiding unnecessary repairs."}},{"startTime":6044.0,"endTime":6180.0,"type":"term","title":"crankshaft position sensor","url":"/glossary/crankshaft-position-sensor","quote":"...the owner pulled up the code off the screen that said it was the crankshaft position sensor... I push on it just slightly, and the connector goes click... Code's gone. Starts right up.","canonicalId":"term:crankshaft-position-sensor","priority":0.85,"confidence":0.93,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A crankshaft position sensor tells the ECU where the engine’s crankshaft is, which is critical for ignition timing and fuel injection. If it’s faulty—or if its connector is loose—it can cause hard starts, long crank, and related diagnostic codes."}},{"startTime":6044.0,"endTime":6079.0,"type":"term","title":"long crank","url":"/glossary/long-crank","quote":"...had long crank, and they were. The owner pulled up the code... crankshaft position sensor... Code's gone. Starts right up. No long crank.","canonicalId":"term:long-crank","priority":0.6,"confidence":0.84,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Long crank” means the engine takes an unusually long time to start after you turn the key or press the start button. It often points to issues with engine timing reference (like crank sensor signals), fuel delivery, or ignition control."}},{"startTime":6340.0,"endTime":6365.0,"type":"concept","title":"training as the best investment","url":"/glossary/training-as-the-best-investment","quote":"In this industry, no matter what, there is no better investment you can make in yourself than training. None. Zero. It is the best thing you can do.","canonicalId":"concept:training-as-the-best-investment","priority":0.6,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The speaker emphasizes training as the highest-value investment in the automotive industry. This reflects how modern repairs increasingly rely on diagnostics, software access, and manufacturer procedures. Ongoing training can translate directly into better troubleshooting, faster repairs, and higher earning potential.","simplifiedExplanation":"They’re saying that learning new skills is the best way to grow in this business. Cars keep getting more complicated, so training helps you fix things faster and better. It can also make you more valuable to customers and employers."}},{"startTime":6410.0,"endTime":6438.0,"type":"concept","title":"mobile mechanic / shop vs field work","quote":"So I'll probably do something part time. But I always tell people, like, it'll be whether I'm doing the field or I have a shop. I've toyed with the idea of finding some property and getting a shop built so I can do stuff easier in the winter time.","canonicalId":"concept:mobile-mechanic-shop-vs-field-work","priority":0.55,"confidence":0.8,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The speaker is weighing “field” work (going to customers) versus having a dedicated shop. Mobile work can reduce customer friction and provide flexible income, but it also limits what jobs you can do without equipment. A shop can improve efficiency and winter-time capability, but adds overhead.","simplifiedExplanation":"They’re talking about whether to work at customers’ places or to build a shop. Mobile work is convenient, but you can’t always do bigger jobs without tools. A shop costs more, but makes it easier to handle repairs year-round."}},{"startTime":6420.0,"endTime":6440.0,"type":"term","title":"change your oil","url":"/glossary/change-your-oil","quote":"But toyed with the idea of having people call me, say, hey, we need you to come do this. Ah, you know, doing a starter's too heavy today. I'll pass. But I'll come and change your oil if you need it.","canonicalId":"term:change-your-oil","priority":0.4,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"An oil change is routine maintenance that keeps the engine lubricated and helps remove contaminants. Many shops offer it as a mobile service, which can be convenient for customers and reduce downtime. Even though it’s common, doing it correctly (right oil spec, filter, and intervals) matters for engine longevity."}},{"startTime":6440.0,"endTime":6460.0,"type":"term","title":"trolling motor","quote":"But I'm comfortable now with just like sitting and napping, you know, and I'm certainly comfortable. I'm comfortable on the bow of a boat, running a trolling motor 8, 10 hours a day, you know, chasing stupid little fish around.","canonicalId":"term:trolling-motor","priority":0.2,"confidence":0.45,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A trolling motor is an auxiliary electric motor used for slow, controlled boat movement while fishing. While not an automotive component, it’s mentioned in the context of long-duration operation and “running” it for hours. It helps explain the speaker’s lifestyle and how they stay active without vehicle work.","simplifiedExplanation":"A trolling motor is an electric motor on a boat that helps you move slowly. The speaker is saying they can run it for hours while fishing. It’s just part of their routine, not car-related."}},{"startTime":6496.0,"endTime":6610.0,"type":"term","title":"camper","url":"/glossary/camper","quote":"“Like that's his thing. You know, he goes, he hooks the RV up to the Ford and then every morning is like he's smoking something starting at about four in the morning…”","canonicalId":"term:camper","priority":0.45,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A camper (often an RV/trailer) is used as a personal “reset” away from work. In this segment it’s part of the host’s strategy to protect time and energy outside the shop.","simplifiedExplanation":"They’re talking about an RV/trailer used for trips. The idea is using it to get away from work and spend time doing something you enjoy."}},{"startTime":6500.0,"endTime":6610.0,"type":"term","title":"RV","quote":"“he hooks the RV up to the Ford and then every morning is like he's smoking something…”","canonicalId":"term:rv","priority":0.4,"confidence":0.95,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"RV stands for recreational vehicle, typically a motorhome or trailer used for camping and travel. Here it’s used as a lifestyle tool—something that helps the mechanic maintain balance and take time away from the business."}},{"startTime":6520.0,"endTime":6899.0,"type":"concept","title":"work-life balance","url":"/glossary/work-life-balance","quote":"“this is about balance… You don't want to… If you love to work… there's nothing wrong with that. But do it because you want to do it, not because you have to do it right.”","canonicalId":"concept:work-life-balance","priority":0.75,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The hosts repeatedly frame the episode around work-life balance—choosing to work because you want to, not because you feel trapped. They also emphasize protecting family time and using planning (like trips/camping) to avoid burnout and long-term regret."}},{"startTime":6730.0,"endTime":6769.0,"type":"term","title":"customer discount","url":"/glossary/customer-discount","quote":"“every time you want to give the customer a discount now, you know, take it out of their savings account.”","canonicalId":"term:customer-discount","priority":0.6,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The segment discusses giving customers discounts and reframing where that money comes from. The “take it out of their savings account” metaphor suggests discounts can reduce long-term value for the customer, even if they feel like an immediate win."}},{"startTime":6936.0,"endTime":6951.0,"type":"concept","title":"training earlier in your career","url":"/glossary/training-earlier-in-your-career","quote":"“Twenty years in, and I'm just starting to go. Okay. I'm fallen behind. I should have been pushing for training”","canonicalId":"concept:training-earlier-in-your-career","priority":0.55,"confidence":0.85,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"The guest regrets not taking advantage of training sooner, implying that earlier skill development would have accelerated competence and confidence. In trades like automotive repair, ongoing training can reduce “catch-up” stress later and improve long-term career trajectory."}},{"startTime":7010.0,"endTime":7024.0,"type":"term","title":"training event","quote":"Everybody. If you're thinking about going to a training event, we've got one coming up in Pennsylvania. It's tools. It's about rule.","canonicalId":"term:training-event","priority":0.25,"confidence":0.55,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"A training event is an organized session where technicians learn tools, procedures, and best practices. In automotive circles, these events often focus on diagnostics, repair workflows, and using specific equipment correctly.","simplifiedExplanation":"A training event is like a workshop for car people. They show you how to use tools and learn better ways to diagnose and fix cars."}},{"startTime":7024.0,"endTime":7063.0,"type":"company","title":"techmetric","url":"/glossary/tech-metric","quote":"And as always, everybody that makes this possible, My friends at techmetric, my friends at Promotive, thank you for making this, you know, allowing me to be able to share with everybody what it is we're trying to do.","canonicalId":"company:techmetric","priority":0.25,"confidence":0.75,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Techmetric is a company associated with automotive diagnostics and repair workflow software. It’s commonly used to help shops standardize diagnostics, document findings, and improve technician efficiency.","simplifiedExplanation":"Techmetric is a software tool for auto shops. It helps organize diagnostic work so repairs are documented and easier to manage."}},{"startTime":7024.0,"endTime":7063.0,"type":"company","title":"Promotive","url":"/glossary/promotive","quote":"And as always, everybody that makes this possible, My friends at techmetric, my friends at Promotive, thank you for making this, you know, allowing me to be able to share with everybody what it is we're trying to do.","canonicalId":"company:promotive","priority":0.25,"confidence":0.55,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"Promotive is referenced as a partner supporting the event and the podcast’s ability to share information. In automotive contexts, such partners typically help with training, education, or shop-focused initiatives.","simplifiedExplanation":"Promotive is a partner helping support the event and the show. They’re likely involved in helping mechanics learn and share better ways to work."}},{"startTime":7083.0,"endTime":7113.0,"type":"term","title":"missing 10 millimeter","url":"/glossary/missing-10-millimeter","quote":"Remember what I always say, in this industry, you get what you pay for. Here's hoping everyone finds their missing 10 millimeter, and we'll see you all again next time.","canonicalId":"term:missing-10-millimeter","priority":0.2,"confidence":0.9,"source":"hybrid-fuzzy+gpt-5.4-nano","data":{"explanation":"“Missing 10 millimeter” is a common mechanic joke referring to the most frequently lost socket size. It’s a shorthand for the frustration of searching for a tool mid-job and the reality that shops lose hardware constantly."}}],"speakers":[{"id":"s1","name":"Jeff Compton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/you-don-t-know-what-you-re-worth-until-you-re-wrong-jeremiah-hiatt/transcript.vtt","type":"text/vtt"}]}