{"version":"1.0.0","episode":{"title":"Zach Cypert | Why Does Everyone Get So Upset Online? ","url":"http://getcarcurious.com/episodes/zach-cypert-why-does-everyone-get-so-upset-online","audioUrl":"https://media.transistor.fm/094fd957/9a6ed2fc.mp3","description":"\n        Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs.  Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HEREIn this episode of The Jaded Mechanic podcast, Jeff Compton is joined by Zach Cypert from L1 Diagnostics. Today, he and Jeff talk about the outrageous things people say in popular Facebook groups, and share stories about misdiagnosed or improperly repaired jobs. 00:00 Journey to Automotive Shop Career08:03 Pro Tech Program Experience13:53 Shop Communication and Inspection Practices16:47 Diagnostic Charges Misunderstood24:06 Efficient Roadside Auto Service Solutions32:12 Workplace Frustration and Unpaid Labor37:39 Complaints and Profitability Concerns38:28 Documenting Job Duties and Expectations48:20 Avoiding Online Drama52:09 Cost Assessment in Business Decision-Making57:30 Comprehensive Vehicle Inspection Process01:02:36 Dealership Encounter: PCM Update Challenge01:07:39 Auto Repair and Diagnostics Offer01:10:20 Truck Fuel Efficiency Insight01:17:41 Cautious Communication and Humility\nFollow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232\n      "},"annotations":[{"startTime":567.0,"endTime":597.0,"type":"car","title":"Chevrolet Equinox","url":"/cars/chevrolet/equinox","image":"https://upload.wikimedia.org/wikipedia/commons/9/93/CHEVROLET_EQUINOX_PLUS_%28CHEVROLET_EQUINOX_FOURTH_GENERATION%29_China.jpg","quote":"...ly kicked my butt. It was. It was like a 12 or 13 equinox. I put a heater core in it, or not a heater core....","canonicalId":"car:chevrolet:equinox","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":3756.0,"endTime":3794.0,"type":"car","title":"Ford Explorer","url":"/cars/ford/explorer","image":"https://upload.wikimedia.org/wikipedia/commons/8/8e/Ford_Explorer_EV_Auto_Zuerich_2023_1X7A1325.jpg","quote":"... but they're used car side and they had like a 06 explorer sport track for a pcm update for like a purge val...","canonicalId":"car:ford:explorer","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Alexander-93 (CC BY-SA 4.0)"}},{"startTime":3873.0,"endTime":3881.0,"type":"car","title":"Ford Escape","url":"/cars/ford/escape","image":"https://upload.wikimedia.org/wikipedia/commons/6/69/FORD_ESCAPE_%28CX482%29_China.jpg","quote":"...ew Mavericks. It was, I want to say, like a newer escape kind of thing. One of those ecoboosts that had. O...","canonicalId":"car:ford:escape","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Dinkun Chen (CC BY-SA 4.0)"}},{"startTime":4090.0,"endTime":4116.0,"type":"car","title":"Buick Lucerne","url":"/cars/buick/lucerne","image":"https://upload.wikimedia.org/wikipedia/commons/3/36/06-07_Buick_Lucerne_CXS.jpg","quote":"...ive it wherever truck. And my newest car is an 09 Lucerne. So I don't, I don't, I don't have a problem with...","canonicalId":"car:buick:lucerne","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":4180.0,"endTime":4210.0,"type":"car","title":"Toyota A90","url":"/cars/toyota/supra","image":"https://upload.wikimedia.org/wikipedia/commons/a/aa/Toyota_GR_Supra_Racing_Concept%2C_Paris_Motor_Show_2018%2C_Paris_%281Y7A1779%29.jpg","quote":"That's cool as hell. I, that was, that was 2012, I think. I've had that thing since 2012. I've been driving it ever since. I don't, I used to drive it all over. I drove that thing like, I don't know, it was 80 miles, 90 miles a day when I was going to college and when I first started L1, I drove it from my house to Collinsville every day, back and forth until we got. Until I got a van. You know, my. I had a 90 day probationary period, so I. Okay, I drove for a while and then now that I've got a company vehicle, I just. They pay for my gas and.","canonicalId":"car:toyota:supra","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Matti Blume (CC BY-SA)"}},{"startTime":4220.0,"endTime":4259.0,"type":"car","title":"Chevrolet Tahoe","url":"/cars/chevrolet/tahoe","image":"https://upload.wikimedia.org/wikipedia/commons/3/36/00-06_Chevrolet_Tahoe.jpg","quote":"...mean, that truck's a lot lighter than, than an 05 Tahoe or Suburban was. I just, I took the gears out of ...","canonicalId":"car:chevrolet:tahoe","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":4220.0,"endTime":4259.0,"type":"car","title":"Chevrolet Suburban","url":"/cars/chevrolet/suburban","image":"https://upload.wikimedia.org/wikipedia/commons/2/29/Chevrolet_Suburban_%28GMT800%29_Washington_DC_Metro_Area%2C_USA.jpg","quote":"...t truck's a lot lighter than, than an 05 Tahoe or Suburban was. I just, I took the gears out of the back of ...","canonicalId":"car:chevrolet:suburban","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"OWS Photography (CC BY 4.0)"}},{"startTime":4220.0,"endTime":4259.0,"type":"car","title":"Chevrolet Volt","url":"/cars/chevrolet/volt","image":"https://upload.wikimedia.org/wikipedia/commons/c/c5/2011_Chevrolet_Volt_--_05-03-2011.jpg","quote":"...k of a 98342 rear gear set, dropped it in that 10 volt that was in the truck, and then, okay, a 4L65 3 s...","canonicalId":"car:chevrolet:volt","priority":0.5,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"IFCAR (Public domain)"}},{"startTime":4454.0,"endTime":4478.0,"type":"car","title":"Chevrolet C6","url":"/cars/chevrolet/corvette","image":"https://upload.wikimedia.org/wikipedia/commons/7/7f/Chevrolet_Corvette%2C_BAS_24%2C_Brussels_%28P1170387-RR%29.jpg","quote":"...just, they just go. But yeah, you know, 460 and a C6 and I'm just going to drop it in there and nice. ...","canonicalId":"car:chevrolet:corvette","priority":0.7,"confidence":1.0,"source":"fuzzy","data":{"imageAttribution":"Matti Blume (CC BY-SA)"}}],"speakers":[{"id":"s1","name":"Jeff Compton","role":"host"}],"transcripts":[{"url":"http://getcarcurious.com/episodes/zach-cypert-why-does-everyone-get-so-upset-online/transcript.vtt","type":"text/vtt"}]}