Pints and Polishing Auto Detailing Podcast
Nick Walters and Marshall Hill
Updated 4 days agoWelcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy π»
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Episodes (955)
SPARTA Has Arrived! Letβs Talk About Pro Only Ceramic Coating - Episode # 706
We are thrilled to announce the new Ceramic Coating from hyperCLEAN and in this episode we talk all things Sparta!! Sparta is a ceramic coating designed to withstand even the harshest of conditions, ensuring that your car stays in pristine condition for years to come. With our revolutionary ceramic coating technology, you are able to achieve all of these incredible results with a single-layer application of hyperCLEAN SPARTA! Join us in welcoming the newest addition to the hyperCLEAN line by visiting hyperCLEANstore.com to see how you can be involved with Sparta.
Ask Me Anything! Listeners/Detailers Submitted Questions About Auto Detailing and The Business of Auto Detailing-Episode #705
In this episode of the Detailed Car Collection, we dive into the world of auto detailing with listeners and members of the hyperCLEAN Specialists Facebook group. Nick has years of experience in the auto detailing industry and he is eager to answer any and all questions. Listeners and members of the hyperCLEAN Specialists group get the chance to ask anything, from the best way to tackle stubborn stains to the most effective auto detailing chemicals on the market. We'll also explore the challenges and rewards of running an auto detailing business. Join us as we pick the brain of an Owner of hyperCLEAN and have some fun answering questions from the members of the hyperCLEAN Specialists Facebook group.
Is Weekend Detailing Real Detailing - TikTok Detailer Exposed - Community π» Pub- Episode #704
Welcome to the Community π» Pub and in tonight's episode we get to talk with detailers from across the country but over a really interesting topic....what is true detailing. Marshall recently saw a TicTok of a detailer and he claimed he is being a true detailer because he was cleaning a certain area of a car. So we get to discuss this but also we have a detailer closing down his weekly business and transitioning to weekend detailing. So is weekend detailing real detailing? Let's grab a beer and enjoy the discussion π»
Should You Worry About Your Competitors? Is Having a Chip On Your Shoulder a Negative or Positive? Episode #703
Welcome to the latest episode of our podcast, where we explore the world of auto detailing and offer valuable insights to help you succeed in your business. In this episode, we'll be talking about why you shouldn't worry about your competitors in business. As a business owner, it's natural to want to keep an eye on your competitors and what they're up to. But obsessing over them can be counterproductive and even harmful to your business. In this episode, we'll explore why focusing on your competitors can be a waste of time, energy, and resources, and what you should be doing instead to grow your auto detailing business. Marshall and Nick share their personal experiences and insights on how to build a strong, competitive auto detailing business that can thrive in any market. Tune in to this episode to discover why you should focus on your own strengths and unique value proposition, instead of trying to mimic or outdo your competitors. Learn how to differentiate your brand, create a loyal customer base, and ultimately succeed on your own terms. Don't miss this informative and inspiring episode, packed with practical advice and strategies to help you take your business to the next level. Subscribe to our podcast now and join us on this exciting journey of entrepreneurship.
Nightmare Tesla Owner Turned Into 5 Star Review, How? Understanding Customer Behavior - Episode #702
Welcome back to another episode of the Detailed Car Collection! On this episode, we dive into the story of a nightmare Tesla owner turned great Auto Detailing and PPF (Paint Protection Film) customer. Today we talk about a customer who was extremely dissatisfied with their the previous work they had received and had been vocal about their dissatisfaction when calling Nick's shop. Nick will discuss that he saw an opportunity to turn this unhappy Tesla owner into a loyal PPF customer by politely educating them about the benefits of using his PPF and auto detailing services. In this episode, we explore the power of education and the importance of providing excellent customer service in the Auto Detailing industry. Our guest shares his expertise on how to approach difficult customers, how to educate them politely, and ultimately turn them into happy, loyal customers. Join us as we dive into this fascinating story and learn how the power of education and excellent customer service can transform a nightmare customer into a great PPF customer.
Ceramic Coating Red Flags - Biggest Fears In Detailing - Community π» Pub - Episode 701
Welcome to the Community π» Pub where we like great beers and great conversations about our car life! In this episode, we dive into a discussion about fears that we have in detailing, tips for drying rubber floor mats and laughable add ons that people have to their cars. However, it's the tab out question that has us wondering what you think about the red flags that pop up during a ceramic coating sell. Join in on the discussion at the hyperCLEAN Specialist group on Facebook and share your opinion.
BIG Grey Area Emerging in The Ceramic Coating World Right Now! Episode #700
Welcome to another episode of the podcast and we have a big topic on this show. There is a really big thing emerging in the ceramic coating world right now and its time to have a conversation about it. You attend a ceramic coating training and then a rep tries to sell you another coating brand all together what would you think? What about if the trainer and rep for the company decided he could also come out and help you complete a job at your shop for a FEE? Tune in to this episode to find out our thoughts on this grey area emerging in the coating world.
Should I Start PPF? Also $2.5 million Porsche Project Wraps Up
Welcome to another episode of the podcast. Today we are going to talk about doing PPF and when is the right time. Also discuss working on a 2.5 million Porsche this week.
Road Trips Gone Bad - Alien Technology In Cars - Community π» Pub
Welcome to the Community π» Pub where we like to have open conversations around car care while we enjoy some cold beers and community π». Have you seen the red tide that is hitting Florida? It's causing some issues for people traveling to the Florida's coast for vacation but what's been the worst road trip that you have been on? Let's talk through that and what if you could use alien technology in cars...what would you use? Join in on the conversation at the hyperCLEAN Specialist group on Facebook to share your thoughts...
How Should I Price My Services? Also, Lets Talk About Wash, Decon, Ceramic Coating
Welcome to another episode of the podcast! We have a bunch of really great topics on todays episode so you will want to stick around until the end. We discuss the simplicity of wash decor and coat services. We are finding that some people are making this way more difficult than it needs to be so we discuss it on a segment today. Also we discuss the ongoing discussion in Facebook groups about what we should charge for a service. Its a dangerous place to run a business and not understand basic pricing structure for your own business. Check out that segment on todays podcast. Thank you for listening and being a part of our auto detailing community.
Matte Paint DISASTER on $150k Mercedes! Polishing a Matte Car Until Its Glossy
Welcome to another episode of the Detailed Car Collection! Today we talk about a post that was shared this week about a detailer polishing a matte paint job straight from the Mercedes factory. How did this happen? This detailer installed a ceramic coating after being certified by a manufacturer and left high spots all over the matte paint. Then tried to fix his issue by compounding and polishing the entire car. Well find out the rest on todays episode. Thank you for listening and being a part of our auto detailing community!
Motivational Detailers - Unique Polishers - Community π» Pub
Welcome to the Communityπ» Pub and pull up a chair so you can enjoy the discussion. In this episode, we have a laugh at the rise of motivational detailers on social media but the OSHA talk is no laughing matter. You will love the tab out question as we talk through a lot of the old polishers we use to use and old equipment we still use. So make sure you grab a pint to enjoy π»
What Are The Things That Drive Your Business? Also, Nick Shares a Crazy Phone Call He Got Last Week
Welcome to the podcast and we have some really fun topics on todays episode. This episode touches on a lot of things but we start off talking about a crazy phone call Nick received from a Ceramic Coating company in the industry. What was this company looking for and how we can all learn from this coating company phone call. What are the things that drive our business Is it the big ideas or something different? Marshall and Nick discuss the mundane things that you actually have to accept to achieve success in our businesses. Business is more about moving forward everyday little by little than some massive idea that's going to change everything. We finish the episode about looking at things in a positive way and how that will help you in the long run. Thank you for listening and being a part of our auto detailing community.
How to Change The Social Media Algorithm To Benefit Yourself? Lets talk about HUGE Auction Prices
Welcome to another episode of the detailed car collection! Today we talk about the social media algorithm and what do we actually control. Its easy to go on the internet and have a really depressing experience but how do we change that to make it really positive every time. the truth is social media companies only show us what we are watching and liking the most. What happens when we choose more positive things to watch and react to on a daily basis. Also we recap the Amelia island auction and the record breaking numbers once again. Thank you for listening and being a part of our auto detailing community.
Ceramic Coating Vinyl - Crazy Customer Stories - Community π» Pub
Welcome to the Community π» Pub and while we enjoy cold beers we also enjoy great conversation. In this episode, we talk through questions from the hyperCLEAN Specialist Group on Facebook but also driving pet peeves and if you should wear gloves when detailing dirty cars. There's a lot of excitement around the tab out question as Derrick has another great one...so grab a pint and enjoy π»
Is Paint Correction Dying? PPF Conversation and Why Do Detailers Leave The Industry?
Welcome to another episode of the podcast! We have a lot of great topics on todays podcast and have great discussions throughout the podcast. Lets talk about paint correction and the future of the skill. Is it going right in front of our eyes or are the brightest days ahead for paint correction? It has been great to watch the changes to paint correction but the truth is the largest volumes of correction through most areas is down massively. What does the future hold is an interesting topic to discuss today. What are the truths around PPF and getting started in that part of your business. Lets use a question from the hyperCLEAN Specialists to really have this fun talk. Thank you for listening to the podcast and being a part of our auto detailing community.
Ceramic Coated Infused PPF Does It Work? Also, Car Company Planning To Shut Down Your Car?
Welcome to another episode of the Detailed Car Collection! Today we are going to discuss ceramic coating infused ceramic coating and what are the realities around that product. I discuss my experience with those types of films and discuss why they do not work. Next thing we talk about a major manufacturer putting in a patent to be able to shut your car off if you miss a car payment. Its time for a little I TOLD YOU SO! Thank you for listening and being a part of our auto detailing community!
Top 3 Detailing Questions - Most Embarrassing Moments - Community π» Pub
Welcome to the Community π» Pub where the beer is cold and the conversation always about our car life. In this episode, we discuss the top three detailing questions that we see in FB Groups and the worst wheels to clean but its the tab out question that you will love. Go to the hyperCLEAN Specialist group to give your answer but for now...grab a pint and enjoy π»
Finding The Wealthiest Clients In Your Area. Do They Read Online Reviews?
Welcome to another episode of the podcast! Today we have a discussion on the popular topic of online reviews. Its always a hot button issue that gets thrown around and today we talk about our opinions. The online world is a crazy place and its hard to know what works and what doesn't so we chat about the way we see things. Do wealthy people read your google reviews? Marshall and Nick have never had an extremely wealthy client leave a google review. Have you had a different experience? Thank you for listening and being a part of our auto detailing community.
How Do You Keep Employees? Learn From This Mistake In My Business. Truth About Future of Electric Cars
Welcome to another episode of the Detailed Car Collection! One of the biggest questions going around every business today is how do I keep employees? Its a question that big and small businesses are asking themselves every single day. So one of the biggest lessons I had to learn was how to take the pressure off of my team and put it on myself. Freeing my team members to work hard and detail cars without worrying that I was going to blow a lid with every mistake. We also discus the EV market and what could be coming in the near future. The CEO of Ford let the cat out of the bag of what they may charge for in the future and we discuss it today. Thank you for listening to the podcast and being a part of our auto detailing community.
Detailing Movie/TV Cars - Things To Do Before A Detail - Community π» Pub
Welcome to the Community π» Pub where we invite detailers from around the country to enjoy some beers and have a great discussion. In this episode, we enjoy talking through things we wish people did before they bring in a detail but also a great topic is how you would describe a good detailer to a friend. It's the Tab Out question that really has everyone laughing...so grab a pint and enjoy π»
How To Restore Trim Properly? Also, Inspecting New and Used Vehicles What Are Some Processes!
Welcome to another episode of the podcast. Today we have some fun topics to discuss on the episode from trim restoration, car buying, inspecting vehicles, and what do customers understand when it comes to car care. There are a lot of misconceptions around faded trim and we clear up those misconceptions during todays episode. Also, lets discuss car buying and what should go on during inspecting a vehicle at the dealership. Its a pretty tough place to do a proper inspection so what should our inspection process look like. Thank you for listening and being a part of our auto detailing community.
Tough Customers How Do We Deal With Them and Make Them Profitable? Ford Bronco Raptor Delivery This Week For A Customer
Welcome to another episode of the Detailed Car Collection! We talk about dealing with tough customers on todays episode. Nick talks about a customer last week that called 6 Tims, sent 1 email, and a demanding text message. How do we deal with a tough customer? How do we make them a positive? That leads to a discussion on the reality around sales and your business. Also we discuss some auction news and taking delivery of a Ford Bronco Raptor. Some thoughts on some cars and some auction realities as well in this episode. Thank you for listening and being a part of our auto detailing community!
Unwritten Rules In Detailing - Microfiber Towel Maintenance - Community π» Pub
If you have an OCD twitch, then you have come to the right place. Welcome to the Community π» Pub and welcome to a great discussion about detailing cars. In this episode, we have a heavy discussion about microfiber towels, towel maintenance but it's the tab out question that has everyone chiming in. So what about you...what's your unwritten rule in detailing? Share with us at the hyperCLEAN Specialist Group on Facebook while you grab a pint and enjoy!
Ceramic Coating Failure What Causes It? Detailing Conspiracy Theories What Fun It Is To Discuss!
Welcome to another episode of the podcast! Let's have some fun today talking about ceramic coatings, detailing conspiracy theories, and recap some fun things from the Super Bowl. We have all heard about corrosive things that damage coatings but are they true? There are a lot of questions around things like UV Rays, chemicals, and especially road salt. Does road salt damage a ceramic coating on a real level? Lets chop it up in todays episode. Also lets discuss detailing conspiracy theory guy. Nick says its the most fun he has on social media is hearing al the wild conspiracies guys think are going on around chemical companies. Thank you for listening and being a part of our auto detailing community.