Pints and Polishing Auto Detailing Podcast
Nick Walters and Marshall Hill
Updated 4 days agoWelcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻
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Episodes (955)
Car Life Danger Inside Extreme Conditions - Community 🍻 Pub
Welcome to the Community 🍻 Pub where we enjoy cold beers and great discussions. In this episode, we talk through the extreme conditions we have been in during our car life. If you're like most people, you have you endured some crazy times and will share some of these similar stories. So grab a pint and enjoy 🍻
What Motivates Your Business Success? Winning WIth Customer Service Has Never Been Easier?
Welcome to another episode of the podcast! Since the start of the pandemic we have all noticed the lack of customer service everywhere we go. Businesses have lost employees but there is also a general lack of focus for some businesses believe it or not. `The guys chop it up about how to win with customer service. They also talk about money and business motivation how do you make it through? Is it ok to just be motivated by money or do you have to buy into all the internet gurus? Thank you for listening and being a part of our auto detailing community!
How Do You Build A 7 Figure Shop/Business? BMW Ruins The 7 Series!
Welcome back to Detailed Car Collection! Nick is back after Marshall filled in last week while he was in Houston. Nick spent a lot of time with shop owners in Houston and shares his experience after his week with them. How do 7 figure shop owners operate their business? How did they build such big businesses? What Nick shares is that there are a few common things he found between all the shop owners he visited. Also, the BMW 7 series has been ruined by the designers at BMW we share our thoughts. Thank you for listening and being a part of our auto detailing community!
Top "Car Guy" Complaints - Towel Cross Contamination - Community 🍻 Pub
Curious about something...you probably fall into one of two categories and we want to know which one you are in. Are you a car guy? Well in order to answer that question for some of us, we need to ask... what is a car guy? We also need to examine what the top complaint is for bing a car guy. For those us who enjoy building out cars there's always that Elanor we wish we could build. Those that aren't into turning wrenches but love cars...there's a vehicle you wish you could build (its ok that someone else does the actual building). In this episode, we talk about secret builds, defining a "car guy" and towel contamination. So grab and enjoy 🍻
Flood Damage Vehicles - Problems In Houston
What a fun episode today as Nick and Marshall reconnect while Nick is still down in Houston. In this episode, the guys talk though what problems are going to arise in the car market now that Hurricane Ian has done its damage. What is a flood damaged vehicle? How can you be apart of restoring them? But the best part of this episode is the discussion the guys have about all the problems that Nick is seeing down in Houston. So grab a pint and enjoy 🍻
Liking Big Buts and How To Utilize Car Care Content
Here at the Pints and Polishing Podcast are curious about something...what do you do when something is hard? We hear a lot of people complain about things being hard all the time and we understand but what are you going to do about it? In this episode, join Marshall as he discusses his views on tough things like content creation, finding time, hearing the word no and you are going to really find his views on big buts to be motivational. So grab a pint and enjoy 🍻
Favorite Color To Polish - ROI Of Relationships - Community 🍻 Pub
Welcome to the Community 🍻 Pub and in this episode we dive into a deep conversation about relationships. Wow I know that's not what car care specialist really want to talk about, but don't worry it's the kind of relationships that make you money. We also have some car talk around favorite colors to polish and what to use for a clay lube....so grab a pint and enjoy the Community 🍻 Pub
Should I Lower My Prices? How To Make a Package as Profitable at a Lower Price?
This is the age old question of what should I be charging my customers. This is in the top 3 things that we get asked to discuss on this podcast every week. But the truth is, as times get tough people immediately think they should lower prices. We want to discuss the economy and how its taking a hit on car sales. We are all going to be affected by the interest rate hikes and how the government is handling money. But what should we do, lower our prices? The guys break it down on todays episode. Thank you for listening and being a part of our auto detailing community!
$250k Starting Salary and Still Struggling to Hire? How Important are Vendor Relationships?
Welcome to another episode of the Detailed Car Collection! Today we discuss vendor relationships and what role do they play in your business. I sat down with a great vendor of mine where I learned a crazy amount of information last week. But what if I just bought the cheapest product or went to amazon to get my supplies? I would have missed out on information from my vendor! But we rarely talk about how to leverage those relationships to help our business. We also talk about being angry with our customers and where it leads us in business. After a conversation with someone this week I learned a lot about when complaining turns to anger for a business owner. Thank you for listening and as always for being a part of our auto detailing community!
Sexiest Vehicle In Your Area - Hardest Interior Detail - Community 🍻 Pub
Here at the Community 🍻 Pub we are curious about something...we wonder which type of person you are? Would you rather clean a Bugatti that doesn't need much work or a Mercedes that you get to spend hours on it? Join in the conversation at the hyperCLEAN Specialist group on Facebook. In this episode, we also give our views on the sexiest vehicle but your going to really like Lucas's tab out question about dirty interiors. So grab a pint and enjoy Community 🍻
Problems Cleaning Glass? Plus How to Look at Social Media and Your Business!
Welcome to another episode of the Podcast and we have a few interesting topics to chat about. We have all had some issues cleaning glass so today we talk about those issues and how to rectify them. What causes issues with glass cleaning? Marshall and Nick have a fun discussion about what they see around the glass cleaning issue. Next the guys chat about spending time on things like social media just for the sake of doing it. We have all been in a place where we are just going through the motions and we don't really know why. The guys chop it up about just doing things for the sake of doing them because they have definitely been there in their careers. Thank you for listening and as always for being a part of our auto detailing community!
Ferrari and Pagani With Huge Announcements in The Car World!
Welcome to another episode of the Detailed Car Collection! This episode is short and sweet. We are going to discuss Ferrari releasing an SUV that they refuse to call an SUV. V12 with suicide doors count me in! Pagani announces a redesign and to huge surprise are including a 7 speed gated manual gear box! Just wanted to share this weeks news and thank you for continuing to listen to Pints and Polishing.
Spider Webbed Paint - Caked On Brake Dust - Community 🍻 Pub
There's two types of people in Detailing and let's find out which one you are...so you pull up to a stop light and on your left side you see a vehicle covered in spider web scratches but then on your right side they have old rims with caked on brake dust. Are you the person that would rather shine up the paint or scrub on the wheels? In this episode, hyperCLEAN Specialist also discuss their predictions for business in the Fall...but you're going to love the Tab Out Question! Join in the discussion each Wednesday night 7:30 central Zoom ID 9188001188
Passion Or Money What's More Important in Your Business Life?
The boys are back! Welcome to another episode of the Pints and Polishing Podcast we have a few great discussions about business and cars. Lets take a look at the car market and what is going on with the supply in the marketplace. Nick and Marshall discuss the reality around cheaper brands trying to sell really expensive vehicles are they in trouble? Next we talk about Passion or Money in your business which is more important. There is a stigma around discussing money and its importance but the guys tackle the issue on the podcast. Thank you for listening and being a part of our auto detailing community.
Is Every Job Priced Too Low in the PPF World? Also C8 and Brand New Porsche in The Shop This Week
Welcome to another episode of the Detailed Car Collection! This is a fun episode where we talk about the PPF world since we had a few cars in the shop this week for Major PPF Work. Are we seeing a huge problem with the pricing of PPF work? After a year of analyzing what is happening price wise I think there is a ton of bad info out there on this subject. Also we chat a bit about the C8 corvette and how impressed I continue to be with that first generation of the corvette. Thank you for listening and as always for being a part of our auto detailing community!
Are Ceramic Coatings Better For Installer or Customer? Community 🍻 Pub
Welcome to the Community 🍻 Pub where you can be apart of a live discussion on Ceramic Coatings. Curious though, how do you define a ceramic coating? What's the value in it? Do you think its better for the installer or the customer? Chime in at the hyperCLEAN Specialist group on Facebook.
CarFax Ceramic Coating Registration and Who's Problem Are We Solving in This Business?
Welcome to another episode of the Detailed Car Collection! We have a great conversation about CarFax and ceramic coating installation. Where does it fit in and who is benefiting from this product? This question is from the hyperCLEAN Specialist Group so go check out the group if you haven't joined yet. Also, lets talk about sponsorship and the freedom to say whatever we want. A lot is said about who is a reputable source and who has the freedom to say whatever they want. The truth is no-one has complete freedom to say whatever they want if they are in business or accepting sponsorship money. Thank you for listening and as always for being a part of our auto detailing community!
Problems Installing Ceramic Coatings - Best Towels To Use - Community 🍻 Pub
Welcome to the Community 🍻 Pub and in this episode we have detailers from around the county hop into a live chat about detailing. We continue talking about ceramic coatings but specifically about application problems that we constantly see happen. This is a fun episode packed with tons of great info but your going to love the tab out question...so grab a pint and enjoy 🍻
Cheap Detailers Hurting Your Business? How Do You Battle Cheap Competitors?
Welcome to another episode of the podcast and today is a really great episode! Lets talk about cheap competition and what we need to do to combat it in our market. This episode may surprise a lot of people because of the things that get discussed. Is there really a cheap competition problem? How do we view it to make it a benefit not a negative? There are many people that get consumed by what their competitor is doing instead of building their company in their way. Its tough to stand on our own and not worry about others but it may be the key to our success. Thank you for listening to todays podcast and as always thank you for being a part of our auto detailing community!
Customer Service, Bad Customers and Business. Also, Let's Talk the Biggest Car Auction of The Year!
Welcome to this weeks episode of the Detailed Car Collection and we have a huge show this week. Pebble Beach the biggest car auction of the year was last weekend and the results are very mixed. If you read about the auction everyone is stating the numbers were huge but when you dig into them it shows that most auctions were down not up. Lets chat about how to read these numbers. Also, we talk about customer service and how the world is changing rapidly. Customers harassing staff members is causing small and large companies to reduce access to their company leading to worse customer experience. But is it companies being cheap or actually companies caring about their employees? Thank you for listening to todays episode and for being a part of our auto detailing community!
Ceramic Coating Lights - Are Clean Rooms Necessary - Community 🍻 Pub
Welcome to the Community 🍻 Pub where we love to have a cold beer and talk about detailing cars. In this episode, we have detailers from across the country share their experiences applying a ceramic coating. How important are the surroundings when applying a coating? Many have spoken publicly about needing pristine conditions and not ever having any dust or wind around....but what about you? Do you have the ability to coat a car in a garage or mobile while the conditions aren't perfect? Share your thoughts inside the hyperCLEAN Specialist group on Facebook. In the mean time, grab a pint and enjoy the episode!
Understanding Detailing Chemicals in Your Process. Plus, What is Hardest Part of Detailing a Car?
Welcome to another episode of the Podcast! Today we talk about a lot of different things but start of by discussing the hardest things we run into in detailing. Let's talk chemicals and how they are misunderstood in detailing. Having a complete understanding of chemicals would be a great start to most of our careers but we don't really do it. Marshall and Nick discuss a broad range of stuff in this part of the conversation. Next we discuss what we find to be the hardest part of detailing a car. What do you struggle with? This is a fun discussion where we just discuss a few different things we struggle with the most. Thank you for listening and being a part of our auto detailing community!
Ceramic Coating, PPF, and Paint Correction How Does It All Fit? Plus, a $200K Jeep Wrangler in the Shop
Welcome to another episode of the Detailed Car Collection! Today we talk about paint correction and its relationship with ppf/ceramic coatings. David Fermani shared a very detailed post about how we shouldn't paint correct before applying PPF and serves as a jumping off point for todays episode. Drawing a line in the sand that you must always cut away paint before a service is putting many paint systems in jeopardy for no reason. This is an interesting topic to explore on todays episode. We talk about a 200K Jeep Wrangler that was at the shop for some hyperCLEAN UNO and tightening up the interior before its given as a gift! Why would we choose UNO over a different coating? Interesting way to look at our ceramic line in the part of the episode. Thank you for listening and as always for being a part of our auto detailing community!
Tire Shine On Low Profile Tires - Chasing Water Spots - Community 🍻 Pub
Welcome to the Community 🍻 Pub and in this episode we continue to discuss the prep process for applying a ceramic coating. During your process, when you see a water spot what do you do? There are many different process and we would like to hear how you apply tire shine or how you chase water spots. Interact with us at the hyperCLEAN Specialist Face Book Group but you know it would also be great to know your answer to the tab out question....so come be apart of Community 🍻
How Much Damage Can Be Caused By A Car Wash? Also, Discussing What Goes Into Maintaining a Car.
Welcome to another episode and we have a crazy car wash story on a 2022 Range Rover. We hear about car washes all the time but how much damage can really be caused? Marshall shares a story of a brand new Range Rover and the massive damage done at a local car wash. Deep scratches, dents, and a destroyed interior make for a great discussion on the episode. Also, what about maintaining cars and the detailing industry. So many people don't want to be a "car wash guy" but what are the realities? We discuss maintenance on todays episode as well. Thank you for listening and as always for being a part of our auto detailing community!