The Auto Detailing Podcast

415: How I Got My First 10 Clients In My Detailing Business

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414: The #1 Thing You Can Do For Your Detailing Biz In 2020

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I almost quit detailing for good....

I almost quit detailing for good....   PICK UP THE JIMBO HAT: https://jimbodaily.com/products/jimbo... SUBSCRIBE TO MY CHANNEL: https://www.youtube.com/user/jbalaam?... CONNECT WITH JIMBO: PODCAST STORE: http://www.JimboDaily.com PODCAST: http://www.AutoDetailingPodcast.com FACEBOOK: http://www.Facebook.com/AutoDetailing... or http://www.facebook.com/jimbo.balaam INSTAGRAM: https://www.instagram.com/theautodeta... or https://www.instagram.com/jimbobalaam/ PO BOX: Auto Detailing Podcast 1077 E. Pacific Coast HWY Seal Beach, CA 90740

412: From Mobile Detailing To Shop Back To Mobile + Lessons Learned From Both w/ Sam Spirer

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BUFFING PADS THAT WILL CHANGE THE WAY YOU DETAIL CARS W/ JUSTIN LABATO BUFF AND SHINE MFG

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410: Detailing and Mental Illness w/ Grant Hawtree

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MEGUIARS NEW RELEASES FOR 2020 EXPLAINED

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407: ALL THE PRODUCTS I CURRENTLY USE FOR EXTERIOR DETAILING

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406: 4 WAYS TO STAY BUSY WHEN BUSINESS SLOWS DOWN

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405: Q&A w/ Pan The Organizer at TW Launch Event

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Detailing Horror Story - WTF is that smell?

Detailing Horror Story - WTF is that smell? SPONSORED BY: https://carguysupplies.com - CHECK THEM OUT AND MAKE SURE YOU TELL THEM THE AUTO DETAILING PODCAST SENT YOU!   Hello Jimbo.   First of all thank you for your inspiring and informative podcasts!   A bit off track but here's a little background for your listeners before the horor story.   For years I had been toying with side gigs testing the waters with different businesses including computer repair, handyman and small engine repair until my stepson most recently suggested that I look into mobile auto detailing around the begining of March 2019.   Quite the variety huh, well yes I've been around the block a few times and the common theme is I love to build, fix and improve things and I do have some automotive bodywork experience from years ago.   So I did a little research on it mainly on YouTube and within a few hours I was hooked. It seemed to be right up my alley. With my stepson being an avid Joe Rogan podcast listener I figured it was time I learned what podcasts were and see if there's one on auto detailing. So needless to say back in March 2019 I found The Auto Detailing podcast.    After listening to a couple episodes I decided to go back to your intro episode and start there from the beginning. During my daytime job while operating a machine, I listened to all your podcasts back to back for about a month and a half taking notes and slowly planning out the business. Between listening to you and your guests I formulated a very rough business plan that included an initial equipment list, product list, detailing methods, tips and tricks, marketing ideas and of course HouseCall Pro. If you go to my website you'll see some influences including a top-10 list on the front page. www.progressivedetailing.com    I must say it was very interesting to vicariously experience your growth over the course of several years in a matter of 6 weeks not only with the podcast, but also your detailing business.   Unlike the handyman and small engine repair businesses this one is legit with insurance,  home based business permit, tax I'd, etc. I officially launched the business May 1st 2019 shortly after building the website, establishing Google Adwords, and my intro post on Nextdoor.    My first jobs came from my sister, a business acquaintance, my insurance agent and a few people on Nextdoor who knew of me from small engine repair and wanted detailing services for dirt cheap.   Ever since launch date I've been busting my rear end at it evenings and weekends exclusively.    In the 4 months I've been in business I'm now up to 14 awesome 5-star Google paragraph reviews along with a few more awesome facebook reviews and have an estimated 350 hours of detailing on the books. I just started to utilize part-time employees and starting to enjoy the benefits of not doing everything myself. Yes I am patting myself on the back, I love to do that once in a while.    As for this business physically wearing on you and many of your guests, at 54 I'm loving the detailing and exercise that comes along with it. It's like going to a gym that pays me.    I have very little extra time between my full time job, detailing and family life, but I found a little time here in my detail-mobile waiting for the next appointment to share my story and again, thank you for the inspiration and words of encouragement that you have shared through the podcasts.   As for the horor story, it's more like a horrible smell story...   So I went on a detail one day and when I arrived at the suv and walked around it with the customer I asked her if there was anything unusual that she needed me to pay extra attention to. She looked at me and said "well there is something."   "There's a bit of a smell in the car. About 3 weeks ago I spilled Italian beef on the front seat and I tried cleaning it up and the smell just won't go away."   So I opened up the door to the vehicle and it was so nasty I could barely put my head inside. I thought about it for a minute and based on your suggestions to get an ozone generator I did have one that I use as part of my regular details. so I put the ozone generator in the vehicle for an hour while I detailed the exterior of the car. Fortunately the ozone generator helped considerably, but it still did not completely remove the odor because I obviously had some cleaning to do.    The seat in question was the front passenger seat and I avoided that like the plague while detailing the interior. I started at the back and worked my way forward saving the passenger seat for last because I did not want to deal with that nastiness.    I did look at it briefly on the top and underneath and didn't really see anything significant before getting started on the interior.    However once I finally got to detailing that front passenger seat I just decided to soak it down with carpet extractor solution and suck everything out with my extractor.    By that time I had all the surfaces cleaned in the vehicle and it was smelling pretty good. The very last part of the interior detail I got down on my knees and looked under the front of the seat to start start vacuuming and finish up the job. That's when I discovered the real source of the smell. There was a large take-home container of something with liquid sauce, grease floating on the top, and a big round mold growth in the center. That was the source of the smell and that container in and of itself was pretty horrifying.    I was able to manage sliding it back out from under the seat without spilling too much of the nastiness then I was finally able to finish cleaning under the seat and disinfecting it with my steamer and vacuum, then do a secondary ozone treatment to finish off the job.   Well that's my story.   Being based in the Chicagoland area, my next adventure is figuring out how to stay busy over the Winter as it's starting to creep up on us here in the midwest.    I thought about that last night when I was detailing in the dark in 65 degrees with 90% humidity and I had to stop because of dew setting in on the paint while trying to apply sealant. Made me think about frost coming next, then freezing temps shortly after.   Remembering your guest from, I think it was Minnesota, I'm inspired and looking forward to the challenges! Well, time to go seal that paint.   Thanks again Jimbo!   Take care.   Herb

404: THE NEWEST MICROFIBER INNOVATIONS W/ IAN FROM AUTOFIBER

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403 - Meet The Guy Who Thought He Invented Mobile Detailing w/ Jason Otterness

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402; Detailing Horror Stories - The Story Of Massive Poop Inside A Mini Van

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401: How He Was Able To Double His Profits Almost Overnight w/ Brandon Rivera - Shine Coat Auto Detailing

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400: Is Starting Your Own Car Show The Best Marketing Idea For Your Detail Business? w/ Paul Frasco

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Detailing Horror Stories: Was This Car Used In A Murder?

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399: Detailing Horror Stories - The Funeral Home Detail

Hey, what's up everyone and welcome to this episode of The Auto Detailing Podcast. This is episode 399 this week's episode is brought to you by autofiber.com. You could save 20% on microfiber towels and accessories at autofiber.com, autofiber.ca and autofiber.com.au if you use offer code Jimbo. They also have a towel of the month which is rad and you should definitely join. It's like peanuts every month to join and you get a fresh towel to kind of sample to see if you would be interested in buying that one. Anyway, also brought to you by Housecall Pro. If you go to housecallpro.com/adp for Auto Detailing Podcast, you're going to get a free demo to see how this CRM or this customer relationship management software works. It's interesting. I've had a few other CRM companies reach out to me lately and kind of show me what they have to offer and it just reassured me how robust and easy to use Housecall Pro is from everything, from letting clients know that you're on your way in a simple kind of easy to tap button that connects to your GPS and so it gives an accurate ETA to your client, which is cool, all within the app. What I really like is I also have it automatically. So there's a button in Housecall Pro app that I hit finish when I'm done with the job and it automatically triggers a series of events that happen. So everything from the customer automatically will get a text thanking them for supporting my small business with a link to leave a review, which is incredible, seven days, and you can kind of preset this however you want. Seven days after the service, they get an email, the client gets an email again thanking them for the service, asking for a review and if there's anything that we can help them with. Then I have another sequence about three months out reminding them of another detail, six months out and a year out, all that get triggered automatically. They also get a postcard in the mail thanking them. So a lot of what we talk about in the Detailer Inner Circle is that you never know how or what form of marketing is going to work best for your client. So that's why HouseCall Pro makes it super easy. I don't have to think about any of this because automatically set up for me and I've set it up to do this on purpose. So again, all you have to do is input your client information, which you should be doing anyway in a centralized place, which is HouseCall Pro and then boom, boom, boom, boom. The job, the history, the customer history, you can set tags, all this crazy stuff. There's actually too much information to even talk about in an ad roll. So just go to housecallpro.com/adp. You'll get a free demo. You're going to get half off your first month if you choose to sign up. So yeah, do that. Anyway, so we're all good. All right now, now that we've got the housekeeping under control. This episode I thought would be really fun and it's actually something that I want to start and you probably saw by the title, it's detailing horror stories, right? As detailers, we have the kind of fortunate or unfortunate position that we're usually a lot of things, more than a detailer. We're a psychologist, sometimes a doctor, more times than not a marriage counselor. Sometimes you're a handyman, you're a plumber, you're a painter, you're a lot of things and a detailer at the same time, and I think that's because we're so close to most of our clients, at least this happens to me and I've actually been all those things. Anyways, so I wanted to create a new segment or a new podcast series of detailing horror stories. So today, it's from Joe Conley who's been on the show and Joe's an awesome guy. But I do want to invite you, if you have a detailing horror story to email it to me, [email protected] and in the subject line put detailing horror stories and I will read your detailing horror story on a future podcast just like this one. I think it'll be fun. I think it'll be really interesting to hear what other people, other detailers go through. I know that there's a ton of detail in horror stories out there. So this episode today is going to be Joe Conley's horror story. Again, Joe has been on the podcast at least twice before, maybe three times and so I would definitely encourage you to search his name in Auto Detailing Podcast and find his previous episodes. He's a teacher full time, details part time and has had tremendous success with things like Google AdWords and all that kind of things. So I would really suggest you check out his episodes because he's a cool guy. He's a great guy and has a ton of valuable information. But today's detailing horror story is by him and this is his email. He says, "So I'm minding my own business detailing a fleet of vehicles at a funeral home that I've worked for before. I knock out a few vehicles in the morning. I take a break for lunch. I come back from lunch and there's a big metal box in the corner of the double wide, double deep garage that is humming away. It sounds like an industrial size AC unit, but no, it's actually a furnace for cremation. Oh by the way, fun fact. I asked how long it takes to cremate a body and the answer is about four hours. So not only am I detailing for the rest of the day next to a body being burned up, one of the funeral directors then comes out about a half hour later and gets .... A half hour later and lets me know he has to shut the garage door for a bit. He closed it, halfway, opened up the door on the furnace and turned the body over. I didn't know you need to turn a body mid cremation, but apparently that's a thing." So Joe says, "I challenge your listeners to send in their weird detailing stories. What is the strangest or grossest thing they found under a seat? How many manual cars did they crash by forgetting to reapply the parking brake after cleaning the brake boot? What's the funniest thing that happened to them while detailing?" So thanks Joe for writing in that story. That is very interesting and incredibly uncomfortable. Thanks for that little note at the bottom. I did manage to crash a customer's car, not because I cleaned the boot so well, and in fact I didn't get to clean the car at all. I was trying to reposition the car and at the time didn't know how to drive a manual well enough on a steep hill and crushed it right into the brick in slow motion. So thanks for making me relive that, Joe. I appreciate it. So yes, I want to encourage you, what are your detailing horror stories or weird stories? Have you ever detailed a car next to a body that's being cremated? That's one that I've never experienced and never heard before and kind of gives me the heebie-jeebies even thinking about. But anyway, I want to hear your detailing horse stories. Again, email them to me, [email protected] and in the subject line write detailing horror stories and your detailing horror story will get a chance on the auto detailing podcast. Now I have a slight suspicion that I'm going to be overwhelmed by this and that's why I'm having you do it very specifically in the subject line so I can go through it. So if you do write it in, give me some time with it. But I promise that I will share your story on this podcast. So thanks for listening guys. Don't forget to check out HouseCall Pro, autofiber.com. Of course we have the Detailer Inner Circle and all the things. I appreciate you for listening and I will catch you guys on the next episode. I cannot wait to hear about your detailing horror stories. See you.   **Get Your FREE STUFF with HouseCall Pro here: https://www.housecallpro.com/adp ** Join the Autofiber Towel Of The Month Club - http://bit.ly/TowelClub JimboDaily.com - check out the Auto Detailing Podcast Store. DetailerInnerCircle.com - Take your detailing business to new levels.

398: In N Out To PPF Pro To Car Care Brand w/ Tim Coats, Ethos Car Care

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397: The Detailer's Dictionary and So So Much More with Chris Evans

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396: How To Go From Prosumer To Professional In Detailing

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395: The OG Detailer Gets A New Shop - Listen To Claudes Full Circle Story

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394: Are Black Waxes Legit? Is There A Place For Them In Your Tool Box Or Are They A Waste Of Money?

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#TBT 357: How To Sell More Ceramic Coatings and Fend Off Bad YELP Reviews

Daily Detail Tip: Get Friendly With Your Local Cops

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