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Hi, I'm Gary, and this is episode 270 of EV Musings, a podcast about renewables, electric vehicles
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and things that are interested to electric vehicle owners.
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And on the show today, it's the season 14 mid-season roundtable episode.
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Big round of applause, yay!
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This season of the podcast is sponsored by Zatmap, the go-to app for EV drivers helping you find
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and pay for public charging with confidence.
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So, welcome to episode 270 of the podcast, 270, they grow up so quickly, don't they?
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Moving on, our main topic of discussion today is a mid-season roundtable episode.
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Now, once again, this season, I'm putting on a mid-season roundtable, similar format to the
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finale one, the one that we hold at the end of every season, just held at a different point.
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And just like our usual end of season show, I'm going to invite a number of select individuals on.
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Each one would present a topic of discussion, which they introduce
01:44
up to the panel for a Q&A back and forth.
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And when we've set the world to rights, with that topic, we'll move on to another topic.
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So, let's first of all introduce my guests.
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And my first guest is Laura Husswick-Wilkes.
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Laura is the operations manager with the Fleet Roaming Operator Power, spelled P-A-U-A.
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They've actually been on the show before when her boss Neil Riddle joined us for an episode.
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So, welcome, Laura.
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Hi, welcome. Thank you.
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Laura's a little bit nervous. It's her first podcast, but she's doing fantastic,
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His next guest is Dr. Ewan McTurk, long-time friend of the show,
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having been on several episodes in earlier seasons.
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And I believe you've got to record three episodes last season
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when you came on and talked about battery chemistry, battery fires,
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and charge saint in three different slots.
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So, welcome, Doctor.
02:28
Nice. Good to be back.
02:30
Now, as I said earlier, it's one topic per person
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as we move around the virtual table.
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So, what I want to do is open the table to Laura.
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So, what is your chosen topic?
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My chosen topic is talk about overstay fees
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and if CPOs are doing it for create good habits,
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or it's actually more of a cash grab scheme.
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Interesting. Okay, introduce your topic for us, please.
02:53
So, I thought I'd just start off with trying to define an overstay fee.
02:58
That's always the best way to start off from it.
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So, for this, for the sake of the discussion,
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an overstay fee is a penalty to a driver
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that could be for when they have finished charging
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but are still plugged in on a charger,
03:11
or they've gone over a time set predefined by the CPO.
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And for this discussion,
03:16
I wanted to focus predominantly on those
03:18
that are overstaying a preset time designated by the CPO
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as this could mean that your vehicle
03:24
is more than likely still charging,
03:26
making use of the infrastructure that is there.
03:29
A great example of what I wanted to say
03:31
is that I've got a charger that has a type 2 7kiloar charger
03:37
that after 90 minutes charges a £50 overstay fee
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and £50 is a lot for a 7kiloar charger.
03:46
Obviously, this is a slower type 2 charger
03:48
and as you've seen, these are mainly for destination overstay fee
03:52
overnight charging,
03:54
a predominately ones that people will be there for quite a while.
03:57
So, I don't know why you'd need to have an overstay fee,
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particularly of this example,
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where it's £50 after 90 minutes.
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This charger is actually located at a park and ride as well.
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So, it's definitely one where people will be there
04:12
and the assumption is they will be there for a lot longer
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than the 90 minutes preset by the CPO.
04:16
So, is this a cash grab
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or is this trying to set some sort of good habit?
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In my view, I fully understand that a CPO,
04:26
they need to have high utilisation on chargers.
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But surely if a vehicle is still charging
04:31
and still making use of that infrastructure,
04:33
we shouldn't be penalising a driver that is using it
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when this is technically classes
04:38
that confirmed revenue for that CPO.
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They shouldn't be making that driver leave
04:44
on the chance or the hope that there is another driver
04:47
sat there waiting to use that charger.
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You've also got to think of it from a driver's point of view.
04:53
They've decided to use this.
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It's the slower charger.
04:55
It's not one where you plug in, grab coffee,
04:58
make use of facilities and then leave again.
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It's one where you know you're going to be there for a while.
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If you then penalise that driver,
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the likelihood is that driver won't ever come back
05:08
to this charger again.
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You've lost the chance of having reoccurring revenue
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and people will tell people about it.
05:16
I had this bad situation.
05:18
I had this bad experience happen
05:20
and they'll tell those people.
05:21
Those people will tell those people.
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You've then got a whole group of anodges,
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group of people exactly,
05:27
that don't want to use these chargers
05:30
because of the overstay fees that they're going to get.
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So my last point on it is that,
05:36
before I open it up to everyone to talk about it,
05:38
is I know that EVs are shifting.
05:40
We're shifting very quickly from the earlier adopters
05:42
to the mass adoption phase.
05:46
I understand are probably going to need to be used
05:48
to create the habits.
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But I don't understand how this is fair for drivers.
05:53
It's not protecting drivers.
05:55
It's not making people want to use these chargers.
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So, and I hate to say it,
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is there a point that we should be regulating
06:04
overstay fees to protect the driver
06:06
and to keep it fair for all?
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CPOs so that they can have higher utilisation
06:12
and correct habits,
06:13
but drivers so they're not penalised for this as well?
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My big question is, is it a cash grab?
06:18
Oh yes, absolutely.
06:20
No, I'm sure Ewan has a lot of thoughts about this.
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So I'm happy to open it up to him.
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But I think at some point,
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I want to come back and expand a little bit
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and talk about overstay fees as a general concept
06:33
rather than just in the fairly narrow band
06:36
of what you've just mentioned.
06:38
So Ewan, do you have any thoughts on this?
06:41
So when you mentioned a park and ride
06:44
that has a 90-minute time limit
06:46
on a 7 kilowatt charge point,
06:47
that immediately put me in mind
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of Livingston Designer Outlet,
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which has a multi-storey car park
06:52
that has one 7 kilowatt type 2 charge point
06:56
on every level of the multi-storey.
06:58
They used to be absolutely rammed.
07:01
And then in the infinite wisdom of the owners of that site,
07:05
they decided to introduce a time limit after two hours.
07:08
And funnily enough,
07:09
those charge points soon became vacant
07:11
because nobody wanted to have to pay the overstay penalty
07:15
thankfully after much nagging and attempts
07:17
to get through to the relevant people
07:19
within the Designer Outlet.
07:20
They have actually extended the time limit to four hours,
07:24
but there is still an overstay penalty.
07:26
So City of Edinburgh Council,
07:28
when they introduced their newer tranche
07:30
of charging infrastructure,
07:32
they also introduced overstay penalties.
07:34
And they were installing 50 kilowatt rapid chargers
07:37
that were predominantly
07:38
for the use of Edinburgh's growing fleet
07:41
of electric taxis, hackney caps,
07:43
but they were only giving a 30-minute time limit
07:46
on a 50 kilowatt charger.
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And such was the brand of a charger that was installed.
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You might not necessarily be getting the full 50 kilowatts
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because it's probably semi-defunct.
07:55
I suspect that half an hour time limit
07:58
was considered fair by committee,
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but not everyone in that committee
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actually owned or drove an EV.
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And before you know it,
08:05
the councillors that did own and drove EVs
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were vehemently campaigning alongside
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EV driving residents and visitors to the city,
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saying, you know, we need to be extending that time limit.
08:15
We like the fact there's an overstay penalty
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because it keeps the network moving,
08:19
but it needs to be fairer
08:21
so that this newer kind of generation
08:23
of bigger-bastery EVs
08:25
can actually take on a meaningful amount of charge.
08:27
The Type 2 charge points at the park and rides
08:29
have a time limit of 16 hours,
08:31
which is entirely fair, I would say.
08:33
So, yeah, that's actually worked out really well.
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And what you found in the likes of the Scottish EV drivers club,
08:40
Facebook page, and so on was paradoxical.
08:44
It was kind of the polar opposite
08:46
of what would have been happening in England,
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because quite a lot of charge by Scotland
08:49
was free to use initially.
08:51
It was the local authorities and the likes
08:52
of Livingston Designer Outlet,
08:54
the owners of that infrastructure that set the tariffs,
08:56
rather than a central kind of like instable or osprey.
08:59
And it's like, we own the hardware,
09:00
we set the tariffs.
09:01
So EV drivers in Scotland
09:03
were actually begging local authorities
09:06
to charge them a tariff,
09:08
because it meant that, you know,
09:08
that means that you're not going to get the freeloaders,
09:10
you're going to be able to get onto the infrastructure
09:12
and use it when you need it.
09:13
And that would be followed up
09:14
by time limits and overstay penalties that are fair.
09:18
we've seen what happens
09:19
when you don't have time limits and overstay penalties.
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It gets ugly, it gets infuriating.
09:26
But for goodness sake,
09:27
make sure that you're applying a fair time limit,
09:32
and the type of hardware in question.
09:35
I think it all boils down to
09:36
what is the behaviour you're trying to promote
09:39
by putting a time limit in?
09:42
And if it's a case of the people who were staying on the charges
09:46
because they were free,
09:47
if you're encouraging the behaviour to say,
09:49
well, yeah, it's free,
09:50
but we don't want you to stay on there
09:52
from 0 to 100% just because it's free,
09:55
there are other people who need to use that.
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And I think if you put an appropriate time limit on that,
10:00
and an appropriate overstay fee,
10:03
that will encourage the right behaviours.
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But the example that you started with Laura,
10:06
which is a seven kilowatt charger
10:09
with a 90-minute time limit before the overstay fee,
10:13
that's not necessarily encouraging the behaviours that we want
10:16
because with all the best will in the world,
10:18
what are you going to get off
10:20
90 minutes at a seven kilowatt,
10:22
which might get you 40 miles, 44 miles on certain vehicles.
10:27
And it's interesting because I was reminded of a post I read yesterday,
10:32
and this is where I kind of want to open it up a little bit.
10:34
Sarah Sloman, friend of the podcast and known to all of us,
10:38
posted that she was at a Tesla supercharger
10:41
and they've now introduced what they're calling a congestion fee.
10:44
And it's, for all intents and purposes,
10:47
it's the same sort of thing.
10:48
And they're saying that at peak times,
10:50
if you charge for more than 80% of the battery,
10:54
you charge 50 pence a minute as a congestion fee.
10:59
And they're trying to encourage the behaviour, obviously,
11:01
of getting people off the superchargers when they hit 80%,
11:05
which is generally when the charge speed starts to slow down
11:09
to allow somebody else to come on who's at a lower state of charge
11:12
and will therefore get a higher charge speed,
11:14
put more energy through and earn more money
11:16
for our good friends at Tesla.
11:18
So it is definitely a behavioural impact.
11:23
And I think when people don't consider that,
11:26
that's when you get the issue of,
11:27
well, is it actually behavioural or is it a cash grab?
11:30
I think also with Tesla,
11:31
they've actually had that for quite a while.
11:33
I don't know if they've been implementing it.
11:36
So I wrote a blog back in 2024 and used that as an example.
11:40
So they've definitely had that for a while,
11:42
but I don't know if they've been implementing it much.
11:46
There's so much questions towards that as a congestion fee
11:50
you don't know what you're going to be charged
11:52
because there's so many questions around it.
11:57
And obviously with Tesla,
11:58
you know if vehicles are going to come up to those charges
12:01
that they're trying to move you off.
12:03
but there's too many questions around it
12:06
to know what you're going to be charged.
12:08
It's not fair on the drivers
12:10
that actually will need that 100%.
12:13
So it could be like,
12:14
I need X amount of miles to get home,
12:16
but I need to get my vehicle to 100% or 90%
12:20
because I would just want to put my foot down and get home.
12:23
I don't want to stop again to charge again somewhere else.
12:26
It's not fair to then cause a problem for those drivers
12:29
because of the way they charge.
12:32
Well, there is a case to say that it's actually quicker
12:36
to go to another charger
12:37
when your state of charge has dropped down to 70% or 60%
12:42
Then it is to stay at that charger
12:44
and try and charge up to a higher state of charge
12:48
Haven't done the figures myself,
12:49
but I'm led to believe that that's how it works.
12:52
Before we move on, Laura,
12:54
I know with power, I think I'm right in saying
12:56
that you tend to capture overstay information.
13:02
Do you have any stats that you might be able to share
13:04
with us from that point of view?
13:07
So we've done a quick check of the last six months
13:11
of charging across all of our fleets
13:13
and we've found that just over 2% of all transactions
13:16
have got overstay fees associated with them.
13:20
And with that, they're on average about 10 pounds
13:24
So you can see the 2% actually just start to
13:28
have huge implications towards fleets.
13:31
We actually found that one fleet
13:32
and we were working with them before this,
13:35
that they found that 20% of their total cost of charging
13:39
were overstay fees.
13:41
That is actually a...
13:43
It was ice vehicle drivers
13:45
that have moved across to electric
13:47
that didn't have the education to know
13:49
that there were such thing as overstay fees.
13:51
So they were just plugged in,
13:53
they didn't know any different,
13:55
started to get all these overstay fees.
13:57
We broke it down and showed the fleet managers
14:00
and they were able to then stop those drivers
14:02
from getting those overstay fees.
14:03
And now I think they were sat at about 2%
14:06
at their last check for overstay fees.
14:07
So they're still getting them just not as much.
14:10
So it's thousands upon thousands of pounds
14:12
that are being spent on overstay fees.
14:14
Ewan, do you have any information
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on the most egregious overstay fee
14:19
that is being charged?
14:20
Not in terms of financial terms, no,
14:23
but I do know that the likes of the Tesla Supercharger,
14:25
you've got to think about 10 minutes
14:27
to move your vehicle once it's completed charging,
14:29
excluding the congestion fee,
14:30
or you start getting hit with like a pound a minute.
14:32
I don't know if there's a cap on that,
14:34
but the kind of the Shadden Floyd associated
14:37
with there being just an infinite limit
14:40
and someone who's treating rapid charging infrastructure
14:43
as long-stay parking, they deserve that
14:44
unless there was some genuine emergency.
14:47
But if you are just treating that as a special space
14:49
just for you and you don't care about anyone else,
14:52
those sort of people are only going to respond
14:54
when they're hit in their wallet.
14:56
And that's why we need these overstay fees.
14:58
I think the worst example we've seen
15:00
was there was a Ford E-Transit van
15:03
that was plugged into the same Central London
15:05
on-street charge point for five days straight.
15:07
And that, you know, they only needed about five hours
15:10
to actually charge their vehicle.
15:11
And here they were, you know,
15:13
five days later just hadn't bothered moving it.
15:15
So the charge point operator in question
15:17
was a bit skittish about the idea
15:18
of introducing overstay penalties
15:20
because they didn't want to be seen as being draconian.
15:22
They didn't want to, as you mentioned earlier, Laura,
15:24
punish EV drivers for using their network.
15:27
But here was an example where other EV drivers
15:30
were being prevented from using the network.
15:33
That was a strong case for introducing overstay penalties.
15:36
And as I say, the Scottish mindset
15:38
because of everything we've been through
15:39
with Charge Place Scotland and the various local authorities
15:41
and the kind of misuse and abuse of the network
15:44
because there were no overstay penalties initially.
15:46
Most Scottish EV drivers, I suspect,
15:49
would be very happy to see overstay penalties
15:51
provided that they are fairly designed.
15:54
So yeah, I'm very much in team overstay penalty camp here.
15:58
I think the worst thing I ever came across
16:00
don't think I'm going to name names,
16:01
but there was a reasonably large hub
16:05
part way up the EB1.
16:07
That hub is the actual charges
16:09
are no longer there at that hub.
16:10
So it's since been made defunct,
16:12
but the local council used to charge their vans,
16:16
their electric vans on there.
16:17
And I went up, my parents live up north,
16:19
so I traveled up there and in the vehicle that I had,
16:22
I had to stop at that.
16:24
I only had 100 mile range, so I stopped at that.
16:26
I went up two days before Christmas.
16:28
There was a van on there that had already been on,
16:32
I came back the day after new year,
16:35
so seven, eight days.
16:38
That same van was still on there.
16:42
And when I spoke to the charge point operator in question,
16:45
they said, because according to the website,
16:48
it's a 10 pounds overstay fee per hour.
16:53
And I thought, right, good.
16:55
So presumably you've built the council X thousand pounds.
16:59
And the feedback that I got was,
17:01
yes, but we only apply that for the first two hours.
17:03
So basically you got a 20 pound overstay fee
17:05
and it was able to stay on there for about eight days.
17:09
that's some cheap parking, isn't it?
17:11
Actually, you do bring up an interesting point
17:12
because there are a lot of tradespeople,
17:14
the likes of your sort of DPD vans and so on,
17:17
not to single them out.
17:19
There are large fleets that are going electric.
17:21
This is great to see.
17:22
They don't necessarily have the depot charging infrastructure.
17:24
This is where the likes of peer to peer
17:26
depot infrastructure sharing is brilliant.
17:28
I'm going to single out first bus,
17:30
a first group for this,
17:31
because they are massive electric bus depot in Glasgow.
17:34
They've opened this up to other electric fleets
17:36
and to an extent members of the public as well.
17:39
Because the buses are obviously out during the day
17:41
and it's only during the wee hours of the night
17:43
that they're actually back charging.
17:44
So you've got this incredible asset sitting there
17:47
that your taxis and your delivery vans can use.
17:50
What you conveniently forgot about
17:51
with the first bus depot in Glasgow is
17:55
39 pence a kilowatt hour for public rapid charging at that site.
18:00
How could this Scotsman forget such a bargain?
18:02
Laura, do you have anything to say
18:03
to bring this topic to a close?
18:05
I'd probably say that I have obviously seen
18:06
quite a few different overstay fees
18:08
that are implemented.
18:09
I think my highest one,
18:10
for example, was for a fleet of about £500.
18:13
They got an overstay fee
18:14
because they lost the car keys to the vehicle.
18:17
So, and they couldn't then move the vehicle.
18:18
So there was all sorts that went on with that one.
18:20
So it's under that weird situation
18:22
where actually they didn't really want to be there
18:24
and they had no choice
18:25
until they could find those keys.
18:28
But for me, it's, I have to agree,
18:29
I think overstay fees are needed for charges.
18:33
But they need to be fair for all.
18:35
They need to be fair so the CPO isn't losing out.
18:38
But drivers aren't being penalised for, you know,
18:40
the opportunity to have clear signage,
18:42
clear rules that stipulate,
18:44
this is what will happen,
18:46
this is what you will get.
18:47
And to know that actually, yes,
18:48
on it, let's say for the Type 2 one,
18:50
yes, you can have the 16 hours on charge for free.
18:55
that is when you'll start to be charged an overstay fee.
18:58
It needs to make this crazy thing called common sense.
19:01
And if they had common sense
19:03
and applied it to the overstay fees,
19:05
then I am 100% all for it
19:07
because that's what creates the good habits.
19:09
Fortunately, if CPOs are trying to then cash grab,
19:12
you're going to see people
19:13
not want to charge on the public network
19:16
because of that reasoning.
19:17
As my mother used to say,
19:18
the problem with common sense is
19:19
it's not actually that common.
19:25
Ewan, won't you like to talk about?
19:28
So quite a lot of you will know me
19:30
through my battery,
19:31
electric chemistry, consultancy,
19:32
and plug back television and so on.
19:34
But I do have my side mission,
19:36
which is charge saint,
19:37
which is an app that allows EV drivers
19:39
to report blocks and broken charging infrastructure
19:41
directly to someone who can do something about it,
19:44
whether it's the charge point operator,
19:45
car park operator, or the local authority.
19:47
So over the last 18 months or so
19:49
that the app has been live,
19:50
we've done some real world trials
19:52
with charging networks.
19:53
And we've had hundreds of reports in
19:56
with excellent detail
19:58
as to the nature of kind of Bay blockages.
20:00
And it's not always the kind of standard stuff
20:02
you would think of.
20:03
And really until now,
20:05
we've not had a good idea
20:07
of just how big a problem
20:10
icing and Bay blocking in general actually is.
20:12
So I suppose based on the learnings
20:15
now that we've actually got eyes on the ground
20:17
in the form of EV drivers
20:18
who can report this to someone
20:20
who could do something about it.
20:22
how big an issue is icing and Bay blocking
20:24
and what more can be done
20:26
to solve this if it is an issue?
20:28
Now that's interesting
20:29
because I'm going to talk a little bit
20:30
about a related topic later on,
20:33
which is to do with charge site placement
20:37
because I think a lot of what you're talking about
20:39
is directly related to
20:41
where the actual chargers have been put.
20:43
Laura, any thoughts?
20:44
Definitely on that.
20:46
I think there's different types of versions
20:47
of charger blocking
20:49
and one that I've recently come across
20:52
was EVs that are parked in the EV charging bay
20:55
and pretending to charge on the chargers.
20:58
So they've even to the point
20:59
where they've got the type to your cable out,
21:01
they've plugged it in
21:02
but you can see that the end
21:03
that's supposed to go into the vehicle
21:06
It's not actually in the charger.
21:08
So not only are they completely blocking the bay
21:10
but they're making it seem like
21:11
that they've done it on purpose.
21:13
It's not one that I've just gone,
21:15
oh, I didn't know it was a charging bay
21:17
and they've gone and done that.
21:18
Another example that I've had
21:19
and it was some recent airport on LinkedIn
21:21
was disabled bays that have got EV charging on
21:24
and the signage wasn't clear.
21:26
So there were diesel, petrol and diesel vehicles
21:29
parked in these EV charging bays
21:31
and I got angry at them.
21:32
Personally, I never went and spoke to them,
21:35
but from a distance was like, why are they here?
21:38
Like, you can't be doing this.
21:40
This is, these are for chargers
21:41
and it wasn't until they left
21:42
that I noticed underneath where the cars are parked
21:45
there was a disabled bay icon
21:47
and I'm going, can people park there
21:48
that I've got ice vehicles?
21:50
But now you're blocking a charger
21:52
and I then realized I looked underneath my own car
21:55
that I was parked in one of those bays.
21:58
So was I in the wrong
22:01
I was charging my vehicle on a charger
22:04
but it was a disabled bay
22:05
so am I now blocking that charger
22:07
for someone else that needs it?
22:09
And I went around in a whole situation in my head
22:12
and I had no clue who was in the wrong
22:13
and who was in the right.
22:15
And so I didn't know
22:16
if anyone was blocking chargers over that
22:18
but I think it is a huge problem.
22:20
We've got other ones that have happened
22:22
where I've come across lorries
22:24
in service stations on, you know
22:26
your grid serves your Tesla sites
22:28
when you're on the motorways
22:29
where it's later at night
22:31
and there's no vehicle parking for their HDVs
22:34
because they're full
22:35
so they're parking in the public car park area
22:38
but because of where the chargers are
22:39
the trucks and the lorries
22:41
are parked over the charging bays
22:43
so then I couldn't go charge the vehicles
22:45
and they couldn't move their vehicles
22:47
because they were on their
22:49
their wind-down time
22:50
so they're not allowed to move those vehicles
22:52
and we were stuck in this whole stalemate
22:54
and I'm like I don't really want to be
22:56
walking around trucks either
22:58
like later at night by myself
23:00
but I think it's a huge problem
23:01
and I don't know how to fix it
23:03
without, you know, again penalizing drivers
23:07
I think it's a huge problem
23:10
Right, so you and a couple of things then
23:13
from a charge-same point of view
23:15
if somebody reports
23:18
exactly what Laura said there
23:19
there's a diesel van
23:21
it's parked in a disabled quote
23:25
which is actually also a charging bay
23:28
how has that dealt with?
23:30
So that does depend on the nuances
23:32
of the traffic regulation order
23:35
or the equivalent for private land
23:37
so TRO is typically something you'd find in public
23:40
your council-owned car parks are on street
23:42
if a signage that says EV charging only
23:44
then there's a piece of legislation
23:46
that says a traffic warden
23:47
can come along and slap a parking fine
23:49
on your windscreen if you're misusing that bay
23:51
so have they defined that bay as
23:55
dual-purpose blue badge holder
23:59
doesn't matter if the EV driver is able-bodied or not
24:02
or the EV driver must also be a blue badge holder
24:05
now there's these nuances which
24:07
you know if we were in North America
24:09
there would be a probably a totem pole of signage
24:11
that would explain this
24:12
but we are a bit more kind of reserved in the UK
24:16
and we make it just a bit more kind of concise
24:19
and then direct you
24:20
well I say direct you
24:21
they don't tell you
24:22
go on to the council website
24:23
and we explain it in detail
24:25
but that's what you would end up doing
24:26
and it'd be buried in a page somewhere
24:28
within various sub-directories of the council website
24:31
but in terms of what we would do
24:33
if that local authority is signed up to our services
24:36
or if that charging network is signed up to our services
24:38
we would automatically have matched the location
24:42
we would know it was theirs
24:43
so we would forward that report onto them
24:45
and you know your your traffic wardens
24:47
could be dispatched in real time to investigate
24:50
if the rules were such that
24:52
yeah this bay is purely for electric vehicles
24:54
whether the driver is a blue badge holder or not
24:56
but it's designed so that EV drivers who have blue badges
24:59
can access it more easily
25:01
or they can decide that
25:02
I suppose on the flip side of the coin
25:04
if there is no blue badge in the EV
25:07
and it's actually a bay that is exclusively for blue badge EV drivers
25:11
then the traffic warden could be dispatched as well
25:12
and depending on the legislation where you are in the country
25:15
potentially the the PCN you know the penalty charge notice
25:17
could be dispatched via the post without the parking manager
25:20
or traffic wardens having to leave the office
25:22
so that's what we would do
25:23
but it does come down to the differences
25:26
in these traffic regulation orders
25:28
and the rules between public land and private land
25:30
so yeah when it comes to the enforcement side
25:32
it does depend on that exact site
25:35
but nonetheless even if no enforcement comes of it
25:38
this is invaluable evidence
25:40
because it shows that there is confusion
25:41
and it shows that something needs to be done
25:43
to clarify the matter
25:45
basically that evidence although we cannot
25:47
see any kind of instant digital justice
25:49
you know PCN set through the post and stuff
25:52
we can build up that groundswell of evidence
25:54
that EV drivers are trying to use this charge point
25:57
but can't it might not be an overnight fix
25:59
but it builds up the evidence that will eventually
26:02
mean that bays will be accessible when you need them
26:04
right I want to come back and ask you a little bit about some data
26:08
because I know you've got some nice statistics there
26:10
but before I do that tell me about the guy who thought he had his own
26:14
personal public charging space
26:17
yeah yeah someone got very protective over there
26:20
incredibly public on street lamp post charge point
26:22
and they literally chained and padlocked their type 2 cable to it
26:26
so that even if the charge point operator went
26:29
you know what now this is ridiculous
26:30
we're terminating this charge session
26:32
so it would unlock the charge point
26:33
you physically couldn't remove it
26:35
that is the most ludicrous petty example
26:37
of self entitlement that I have seen from any EV driver ever
26:41
and this is the sort of evidence that again
26:43
ANPR cameras and stuff you know
26:45
babe protection cameras probably wouldn't pick up very easily
26:48
ground mounted sensors certainly wouldn't
26:50
traffic wardens would okay I mean they would eventually
26:52
when they're going past on the beat
26:54
but it's just that again EV drivers are constant eyes on the ground
26:58
we've got that omnipresence that no other solution has
27:01
and these reports genuinely thank you to every single EV driver
27:04
who's reported issues no matter what they are
27:07
via charge saint because they're building up a picture of
27:09
not just your vanilla oh this is a petrol car parked in an EV charging bay
27:13
it's building up a surprisingly complex picture
27:17
of some of the issues that we're going to need to overcome
27:19
and nip in the bud going forwards because I bet you there's nothing
27:22
in any TRO out there or any terms and conditions from a charging network
27:26
saying thou shalt not padlock and chain their type 2 cable to our charge point
27:31
yeah now linking what you've just said with what Laura mentioned earlier on
27:36
because she talked about people parking up with an electric vehicle
27:39
plugging in or pretending to plug in and actually using it as as a parking space
27:44
now intuitively when when I hear you talk about this
27:47
my mind immediately goes to oh well it's the big blocker the people who cause
27:52
most of this are internal combustion engine people
27:54
they're parking there they're not charging they can't charge
27:57
and sometimes they're doing it out of ignorance sometimes they're doing it out
28:00
of spite but I know you've got some data to sort of
28:04
qualify exactly what the major causes are of
28:09
bay blocking so can you share that with us please
28:12
I certainly can so if there is a if there's no TRO in place
28:17
what we've found is that three-quarters of the bay blocking incidents
28:22
are straight-up icing and then 26% are EVs betraying their brethren
28:28
but if you put a TRO in place that suddenly becomes a 50-50 split
28:32
it's actually 52% icing 48% you know bay hogging by EVs
28:37
so it's slightly rigidity figures actually if you look at the
28:39
proportional split but yeah if we if we then look at the absolute figures
28:45
with no TRO in place versus having a TRO in place
28:50
although you've reduced icing substantially there is in absolute terms
28:54
an actual increase in the number of EVs that are seeing signage
28:59
saying EV charging only they somehow miss the bit that says charging
29:03
and go that's a special space just for me
29:06
so more EVs misuse charging bays from what we've seen so far
29:11
that actually say EV charging only whether that is you know parking but not plugging in
29:18
or parking and charging but leaving the cable plugged in for days on end
29:22
or exactly what you said Laura the kind of I think it's called ghost charging isn't it
29:26
where you pretend to plug in and in fact one of our earliest reports
29:30
we received from a charge saint user was exactly that so to the naked eye that vehicle was charging
29:37
to a traffic warden that vehicle was charging because not only was the cable plugged into
29:41
the charge point but unlike what you said about oh you know it's sitting loose or something
29:44
it was properly plugged into the EV as well but there had been no attempt to activate
29:48
the charging session and they proved this by taking a photograph of the cable you know the
29:53
plug in the charge point and then the second photograph they'd managed to take the cable
29:57
out of the charge point the type two charge protocol is that if a charging session has
30:00
been activated the cable shall be locked in place until the EV driver returns and stops
30:06
the charging session and unlocks their vehicle so we know for a fact that there was no attempt to
30:10
start that charging session and we also pull live data from the back office of the charge
30:15
point operator if they're a customer of ours so yeah we have all that evidence to say
30:19
you never even attempted to charge that then gets sent to the charge point operator and
30:23
ideally the local authority as well the local authority can then dispatch a traffic warden
30:27
who can with great confidence check the cable again and go all right okay there's your parking
30:33
fine yeah laura did those figures shock astound you or is it kind of that's pretty much what i
30:38
thought i'd say that's pretty much what i thought i know i've been driving i've only been driving
30:42
EVs for about two years so but i've seen my fair share of every explanation you get except
30:48
for padlocking your type two charger to it which i appreciate the mentality of that going i want
30:55
this charger i could fully understand it from that point of view but i've seen so many different
30:59
versions of charger blocking from both sides and even that where people have tried to start a charge
31:07
or they've just plugged in the ghost charging as you said because you can see the colors on some
31:12
of the charges and people that don't know so you know family friends that i've had with me
31:16
and i've gone that car's not charging what do you mean it's plugged in i'm like it's not even started
31:22
but that it's still this color it means it's not charging they're blocking this bay for someone
31:28
so for me that doesn't surprise me all it makes me sad as someone in the EV industry that are
31:34
seeing other EVs doing this because you're giving everyone a bad name you're giving the industry
31:41
the vehicles that bad name which we just don't want we've been fighting for so long to remove you
31:46
know all the food from it and then just to have people do that you're like come on but on the flip
31:51
side it's not up to them to do that you know it's not to them to to tell people EVs are great
31:57
you know they're just getting on with their day they're selfish and they don't care as much as
32:03
we do unfortunately so it sadly doesn't surprise me i wish it wasn't like that though i really do
32:10
yeah and i think as with all the things that i tend to discuss on on this podcast a lot of it comes
32:15
down to education because yes you're always going to have the selfish people who are gaming the
32:20
system but you're also going to have the people who genuinely think oh well this is an EV space
32:27
i've got an EV i'm going to park here i don't need to charge but it's for parking isn't it
32:33
and i think there's an education aspect to say no there is no such thing as EV parking
32:38
there's EV charging or there's parking and the two are completely different things
32:43
and i think if you get to the situation where somebody has had one two three visits from the
32:49
traffic ward and as a result of somebody to report them on charge saying to i think that
32:52
education starts to become a little more a little easier to pass over doesn't it cool definitely
32:57
yeah yeah i mean yeah we've seen that um to be honest it's been an education piece for
33:03
operators and local authorities as much as for EV drivers but you know as you say laura there are
33:08
some people who don't realize it you know they see the kind of EV only they somehow miss the charging
33:15
and if you're an EV newbie you'd be amazed how many EV newbies just think okay this must be for
33:20
parking rather than plugging in you know you can just sit here as well um and then you know
33:25
someone will kindly tap them on the shoulder and say by the way you know that's for charging
33:30
you know if you need to park just go and park in a regular bay they're like most most of the time
33:34
they seem to be quite apologetic you know that there'll be innocent mistakes and to be honest
33:39
EV dealers need to um you know do the education piece and quite frankly not enough of them are
33:45
obviously we've got brilliant associations such as EVA England who are very good at embracing
33:51
new people to EVs and providing the kind of training and etiquette and that kind of
33:56
hive mind um which just brings everyone up to scratch on on the quirks of driving electric
34:03
really quickly but there'll be many people to whom they are completely unaware of all this
34:07
and they're just kind of going it alone and that's where we need to make sure that it's as
34:10
obvious as possible that you should not be doing this and if that does involve giving you a sting
34:15
of a pcn parking fine but you do that once and you very quickly learn not to do that again
34:21
yeah totally agree totally agree time is creeping so i want to move on if you don't mind you and
34:26
thanks for that topic excellent one i want to bring up a topic that kind of piggybacks on
34:30
the two things that we've already discussed here so let me say charge point site selection
34:36
now let me explain a lot of what we've been talking about today can be boiled down in
34:39
most instances to poor site selection and placement of charges and a prime example
34:45
as we've already talked about is icing if you put charges in a car park near the main entrance
34:50
to the shop that's where people are going to park it as a free space so they'll ice charges that that
34:55
are there you yourself Laura said that when the power went out in your house this week
34:59
you got in your zoo you headed to motor services at scotch corner and one of the reasons you
35:04
chose to hook onto the medium power charges there rather than the ultra rapids was that
35:08
they were closer to the entrance the rapid charges are back at the far end of the car park
35:12
i did the measurements it's 24 meters versus 100 meters and those medium power charges are
35:17
i also notice right outside the travel lodge hotel entrance so i can imagine that they would
35:23
also get ice quite a lot by people parking there for the hotel now on the subject of hotels we had
35:28
andreus atkins from ionity on here recently talking about the ionity deal with village hotels
35:33
to put ultra rapid hubs in at hotel sites now these will by definition take up parking spaces
35:40
at a site which traditionally needs overnight parking not ultra rapid parking although andreus
35:46
did give a good explanation on the logic behind this and i'm not contesting that if you want to
35:51
hear what he said i'll put a link to that particular episode in the show notes a dwell time is also an
35:57
issue and again we've touched a little bit on that when when you were talking about the
36:01
seven kilowatt charger with a 90 minute overstafy on that if i'm stopping for a meal at your
36:07
restaurant do i want a charger which will fill my car in only 40 minutes meaning i've got to
36:12
get out and move it in the middle of the meal or do i want a slower charger that will
36:16
allow me to spend a couple of hours plugged in while i eat and not have to worry about
36:20
whether i'm blocking the charger or not so given what we've already talked about today
36:24
what are the panel's thoughts on dwell time and the impact that has on charger site selection
36:32
who wants to take the lead on this um yeah you you raise the the point about ionity
36:37
going in at um you know at village hotels with large ultra rapid charging hubs to be fair and i
36:43
apologize if i'm basically repeating what andreus has said i've seen some tesla hubs at hotels for
36:48
example eurocentral in glasgo the tokota hotel there there's a very successful tesla charging hub
36:53
because that hub is at the back of the um the car park so it's not well it's very rarely iced and
36:59
it's kind of out of the way of where hotel guests are going but also those ev drivers are going
37:03
to want to pop in for not just a whiz and a sandwich but a whiz and a nice scone and cup of tea
37:08
because it's a very nice hotel so actually it works out really well i mean that hub was designed from
37:14
the days of the supposedly kind of well to do model s drivers and things like that of the kind
37:18
of mid 2010s it's one of the first in scotland if i remember rightly so that works really well
37:23
likewise village hotels i seem to remember from our um you know from our our rockers days at
37:29
fully charged live farm bro everything electric farm bro now the village hotel would always be
37:34
rammed and it would be you know great fun to be good food and drink and stuff that don't drink and drive
37:38
but um you know obviously if they're if they're putting in ionity chargers there that makes
37:42
sense because you've got refreshments you've got a so you've got food you've got somewhere
37:46
quite nice to be whilst you're charging your car for 20 minutes so that totally makes sense
37:50
what doesn't make sense is what i've seen with um is it premier in who's teamed up with
37:55
genie point yeah it is who've teamed up with genie point who are putting in solitary 50 kilowatt
37:59
rapid chargers nobody who's passing by is going to go to those they're going to go to the village
38:04
hotel and use ionity because they're faster and most cars these days are capable of charging
38:08
over 100 kilowatts rather than 50 it was just hashtag so 2015 so what you've got is the actual
38:14
hotel guests um basically every random group of new arrivals every night having to i don't know
38:20
form a whatsapp group to decide which 30 minute slot they're going to get to rotate and charge
38:25
their cars that's awful so yeah that's my rant on rapid chargers at hotels laura um for me i
38:34
i want to say i prefaced the fact that i chose the charge that i did was because i was actually
38:38
going to be there for a while because i didn't know when one of my electrics was coming back
38:42
online i know the zoe can't really it can do rapid charging but it isn't that fast so it
38:48
makes no sense for me to have gone to those higher power chargers i might as well go to the
38:53
the medium power charger that was there it just so happens it is in front of the doors
38:57
and i could walk straight in but i've seen that a lot of times at scotch corner where
39:01
there are ice vehicles in front of it or there are EVs that i just parked in them and not charging
39:06
but for me it's the right chargers in the right places that is what it has to come down to
39:13
a really good example of that is mark and veil services i absolutely love those services
39:19
every time i go to birmingham for anyc any place like that myself i always pick pan up we drive
39:25
down and we always stop there and we stop for food but they have got the insta ball ultra rapid
39:30
chargers they've got ev point rapid chargers but they've got osprey at the 50 kilowatt
39:35
chargers that are there as well without fail i guarantee i will go to the osprey chargers
39:40
not to the ultra rapid because we stop for food for that exact reason i don't want to be blocking
39:45
a charger because i know we're going to be there for an hour and a half plus because we talk too
39:48
much together so we will sit there and talk and i know the car will be full when i get there
39:54
but it's finding the right chargers for those right locations the genie point chargers that
39:59
are in hotels will help also have overstafis on them i've know that because we've got fleet
40:03
drivers that have gone to those hotels to stay overnight and they've plugged in not read
40:08
you know all that signage that is always there on all of it and somewhere in very very small
40:12
print it will tell them that i think was with genie point it's 90 minutes and then it's 10 pounds
40:19
per hour that you were plugged in so if you are there overnight let's say and you don't know that
40:25
they've got overstafis you plugged into that cable you've gone to bed it's gone to sleep
40:30
and you've woken up with nearly a hundred pound fine but you didn't know that there was
40:35
overstafis there like that is the wrong type of charger to have there flip side i think ionising
40:40
village hotels is probably a good idea because they also do a lot of conferences there i've been to
40:45
quite a few conferences in village hotels and i've seen ionity building them there and gone
40:50
hang on a second that makes perfect sense because then i can plug in do that and get going again
40:55
once the conference is finished or on the lunch break that you have sometimes you can plug in
41:00
during that time frame so it's a lot of education that we've already talked about but it's finding
41:05
the right charges and i i wholeheartedly unfortunately don't agree with having charges at
41:09
the back of a car park either being usually myself just driving alone female i drive at any
41:15
time of night as well i don't like walking across car parks from the middle of nowhere
41:21
where you know there's everything at the back of the car park to have to walk to the front
41:25
of it i really don't want to be doing that i want to be able to park as close to
41:28
possible to the front where it's there's more light there's more people and i feel safer i don't
41:34
want to have to then start removing my safety to charge my vehicle further away so other people
41:40
are happy about it i'm selfish in that way no that's a really good point and if i may jump in
41:46
sorry gary i saw you were so excited about that but yeah i mean you obviously you've
41:49
raised a brilliant point about personal safety as well as accessibility and and electrical safety
41:55
and so on and it's worth pointing out at this point the trailblazing work of charge safe on this
42:01
because that was one of the the no-brainer things is don't make it a dimly lit corner of the car park
42:07
but um of course charge safe which has just been acquired by safer charging so it's now
42:11
wrapping in electrical safety and kind of high quality standards of installation there as well
42:15
but um yeah it makes so much sense for charge point operators local authorities whoever's installing
42:22
charging infrastructure when it comes to site selection hardware selection the design of the
42:27
site as well engage the experts safer charging and charge safe because it's pocket money to get that
42:34
high quality consultancy to get it right versus hemorrhaging money by having a lack of utilisation
42:40
because everyone's going next door because their hubs vastly superior to yours and then you have
42:43
to rip it out and start again and um another quick thing to chuck in as well is um we need
42:48
to be not just looking at the the kind of location of the charge points in isolation we need to be
42:54
engaging any separate car park operators because I was recently driving down to Cenex Expo from
43:00
Edinburgh so I stopped at Stafford where Eon has a shiny new charging hub in the the city centre
43:06
and they are blisteringly quick chargers it's the fastest my my only fives ever charged so
43:10
nice one Eon however when I got out the car I looked at the signage and it said
43:15
if you leave this site on foot you will instantly receive a fine because of the ANPR that's around
43:20
the site this retail park I looked around I was like okay what is there what is there that's going to
43:25
keep me entertained for 20 minutes there's a majestic wine warehouse and a gym so I've got nowhere to
43:31
have a whiz in the sandwich which meant I had to stop on the motorway services on the way down
43:34
from Stafford to Milton Keynes anyway we need to be bringing car park operators independent
43:39
car park operators into the fold and saying this is charging people need to go and grab a
43:43
whiz and a sandwich it's rapid charging and do not penalize them for leaving the site on foot if
43:48
that site does not have the conveniences that are required and that's fantastic because that brings
43:53
in a whole load of different aspects because as as you've said there you've got that offset
43:59
between I'm going to take Scotch Corner for example it's a hundred meters from the high
44:04
power chargers back to the the main site there and they are way at the back of the the
44:10
car park there's there's literally nothing behind them after that so you're going to have to walk
44:15
through somewhere that's potentially quite dark potentially quite scary passed a hotel which
44:21
you know you never know who's looking out the windows and watching you as you go past all that
44:25
sort of stuff but you've then got the flip side to that is we all want some nice rapid charges
44:31
at a location so if they're not putting them there where are they putting them so they
44:36
may end up bringing them a lot closer to the main building so there may be additional groundworks
44:42
involved which will then increase the price to the cpo which will then have an awkward effect on the
44:47
price that we pay for the charging so at some point there's going to be an offset from the one
44:52
to the other there and the whole area of your touch on it you and site selection so where
45:00
in the country are we going to put a charger but once we've got that site where on that site
45:05
is the optimal place to put a charger a bank of chargers bearing in mind groundwork costs electricity
45:13
supply safety accessibility facilities you know like let you say that citing staff are
45:21
fantastic having high-powered chargers there but if you've literally got to stay there for
45:26
25 30 40 minutes while your vehicle charges and you cannot leave that's not a particularly
45:32
well-designed and well thought-out site isn't Laura any thoughts on this before we move on
45:36
no i'm crap with our eyes i think oh i always look for we said a whiz and a coffee usually for me
45:42
is have they got starbucks and have they got toilets usually the starbucks answers that one
45:46
i usually end up at mfg sites because they're in petrol forecasts but they've usually got
45:52
food and facilities and they've got really good facilities on site quite close by to the
45:57
chargers and it's all it up because it's petrol forecasts already so they've already got all the
46:02
facilities in place and they've put the chargers in in the right places so for me i normally
46:07
try and tend towards those types cpo's where i know that i can go get stuff that i need to do as well
46:12
so it's encompassing all but i think it's true i but people are still learning it is the best
46:18
thing to put here people are learning they've put the chargers in they've gone all right
46:21
let's see how they go you know years ago let's talk and they're still learning now what is
46:27
that what do evi drivers need you know you've got insta what with their their sites that they've
46:32
put in the winchester super hub bamboo as well as big sites that they've learned okay drivers need
46:38
toilets they need coffee they need food they need this they need that shopping facilities not just
46:44
to look around some wines which i wouldn't mind doing but you know you need something there
46:49
for people to do as well it's it's not just charging it's not boring charging it's
46:54
making all charging destination charging basically it needs to have something there for people
47:00
wonderful ironically or not ironically as soon as we finish recording this i'm going to get in my
47:04
car and i'm going to drive up to my mum's and i'm going to stop at mark and veil enjoy it's time
47:10
for a cool evi or renewable thing to share with your listeners so do either of my guests have
47:15
anything interesting to share laura i was going to let you and go first with this one i think
47:19
he's got a good idea you and what have you got for us so yeah um an exciting development in the
47:25
world of battery electric chemistry looking at the circular economy so one of the the big movements
47:30
that we've seen throughout the 20s is that electric vehicles have been moving towards lithium iron
47:35
phosphate batteries which don't contain nickel don't contain cobalt means they're very ethical
47:40
means they're very cheap it also means they're more difficult to recycle economically because
47:45
of the low value of the materials so there's a risk that it will end up with stockpiles of lfp
47:50
batteries well the uk is now one of the world leaders on lithium iron phosphate recycling
47:56
so the relib project which is at birmingham and lester universities they have some world-class
48:02
electric chemists who've managed to recycle some heavily damaged over discharged lithium
48:07
iron phosphate batteries and economically recover and restore and reuse those materials
48:14
for the first time and incidentally the supply of those lithium iron phosphate cells
48:19
came from my vintage electric mobile my old puja 106 electric which unfortunately having been upgraded
48:24
to lithium iron phosphate in the early 2010s ended up parked on a very steep driveway on the
48:29
west coast of scotland which gets very rainy and the bolt-on battery management system for
48:33
lithium iron the cover would come loose on that water got underneath the bonnet fried
48:37
of the battery management system which forced discharge the cells so they were in a right
48:41
state when they were delivered to the relib project they have managed to economically and
48:46
impressively recover and restore just about the most messed up lithium iron phosphate material
48:51
you could imagine so anything coming out of a well-designed well-managed electric vehicle
48:55
mass produced here you test the model 3s mg4s and so on you're looking at being able to
49:00
recycle them economically even easier michael evill renewable thing solar power is now
49:05
hungary's second largest source of electricity i've been overtaken natural gas as a power source
49:11
nuclear energy is hungary's largest source accounts even more than 40 percent solar overtook
49:16
gas in 2024 to become the second largest source at about 25 percent and coal share has fallen
49:22
from about 30 percent in 1990 to 6 percent in 2024 and this shows renewables are rising
49:29
while fossil fuel use falls which is fantastic the ev musings podcast is sponsored by zap map
49:38
the go-to app for ev drivers helping you find and pay for public charging with confidence
49:44
see what charge points are available right now with live availability
49:47
and unrivaled uk charge point coverage at your fingertips pay at thousands of charge points
49:53
within the app or with the zap map charging card join over a million ev drivers download zap map
50:00
and charge with confidence so i hope you enjoyed listening to today's shows put together this week
50:06
with the help of laura huswick wilkes and dr ewan mcturk many thanks for your help thank you
50:13
in 10 weeks time we'll be doing the end of season round table and i think i've lined up an
50:18
even more stellar cast of panelists than this one if that were even possible more details
50:22
later in the season but let's just say it'll be some of the eb's heaviest hitters on the charging
50:27
user and industry size so stay tuned for that if you have any thoughts comments or criticisms or
50:34
other general messages to pass on to be i can be reached at info dv musings dot com on the socials
50:39
i'm on blue sky at ev musings dot b sky to social i'm also on instagram at ev musings
50:43
where i post short videos and podcasts extract regularly why don't follow me there thanks
50:48
to everyone who supports me through patreon on the monthly basis and through coffee dot com
50:52
on an ad hoc one if you enjoyed this episode i'm not buying me a coffee got a coffee dot com slash
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51:01
two ebooks so you've gone electric and so you've gone renewable ph or equivalent and you can get
51:08
them on amazon check out the links in the show notes for more information as well as a link to
51:12
my ev musings newsletter and associated articles now i know you're probably driving or walking
51:18
or jogging or just getting out of the shower as i learned from one listener the other day
51:23
but if you can remember and you enjoyed this episode drop a review in itunes or if you're
51:27
watching it on the youtube a little like and subscribe with your fantastic and if you've
51:32
reached this part of the podcast and are still listening thank you why not let me know you've
51:35
got to this point by tweeting me at musings ev with the words halfway home hashtag if you
51:41
know you know nothing else and thanks as always to my co-founder simon you know he's been
51:45
very quiet this week that's how it is thanks for listening