Behind the Mic with Tracy Capriotto [E056] - Speak Up! Effective Communication
About this episode
Tracy Capriato shares her journey from a shy child with social anxiety to becoming the president of the Remarkable Results Toastmasters Club. Through candid discussions, she reflects on the importance of effective communication, leadership, and the supportive environment of Toastmasters. Tracy emphasizes how overcoming her fears has transformed her into a confident speaker and leader, while also addressing the challenges faced by women and minorities in the automotive industry. The episode highlights the value of mentorship, community, and personal growth in both professional and personal contexts.
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express
In our Episode Today:
Craig O’Neill hosts his BOSS!
Director of Content/Producer - Tracy Capriotto, joins the podcast to discuss her communication journey - which led her to LEAD the Remarkable Results Toastmasters Club as Club President in the 2024-2025 term.
As the Immediate Past President, Craig invites Tracy to reflect on all she has learned by saying YES to taking a new role and stretching past her comfort zone.
Tracy is well known in the industry as Carm Capriotto’s daughter, but she is commonly behind the microphone, not in front of one!
Listen in on the conversation as she shares experiences from early childhood when she was shy and quiet, and how her experiences being “a 3rd culture kid” shaped who she became as an adult. (The 3rd Culture concept was discussed with Jeremy Glassco in Episode 006).
In this Episode:
- Tracy shares about her first time speaking up
- How Toastmasters helped build confidence
- How being behind the mic was a great way to find her voice
- How conferences help YOU build confidence (Even if you’re shy!)
- FORD for Small Talk (Family, Occupation, Recreation, Dreams)
Listeners will enjoy getting to know more about Tracy and how she makes it very clear that you don’t have to be the loudest voice in the room to have something worth saying.
Our WOTD for this Episode:
Winsome:
Adjective
Generally pleasing and engaging often because of a childlike charm and innocence
Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound, Express:
The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
Express by Facepay myexpress.io. Keep your existing merchant processor and software at your service counter. Express is integrated into your workflow to make the experience better.
Contact Information
- Email Craig O'Neill: [email protected]
- Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
The Aftermarket Radio Network: https://aftermarketradionetwork.com/
Ford Capri
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