A Saturday Q&A tackles three big maintenance worries: brake noise, cold-start/startup noises, and whether a 10-year-old car should be replaced. The host argues for “wheels off” brake inspections (ideally every spring/fall, max six months), emphasizing road tests, caliper/pad checks, and lubrication issues that can turn a small fix into a costly job. For 10-year vehicles, he recommends a full hoist-and-fluid evaluation before giving up. For a startup noise that’s changed over months, he urges getting it into the shop promptly.
It's Q&A Saturday-and we've got three solid questions from the Motormouth community.
James is hearing brake noise-how long can you wait before it becomes expensive? Ella's driving a 10-year -old car - should she replace it or keep it? Susan's dealing with a startup noise that disappears - safe to drive or a warning sign?
We break it all down:
1) when to inspect your breaks (and why noise means act now)
2) Why a well-maintained 10-year-old car can go the distance
3) How to handle startup noises before they turn into major repairs
No crystal ball, no magic wand-just real-world advice to help you avoid turning a small fix into a $5,000 problem.
Merchandise available in our online store at (ccbusnet.com) grab some Motormouth merch join. our crew in the fight against addiction, helping those who have chosen to knock out their addiction get to a Total Freedom Addiction Campus Canada & USA where a New life awaits them there! Tnx for joining us in the fight, Motormouth & Skippy.
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Happy Healthy Motoring Friends, Keep the ignition on Engine running Smoothly,
"Whether it's a 25 year old Jeep Wrangler getting a second chance at life, or a Nissan Rogue getting its brakes back in order, or a mystery leak that's got everyone scratching their heads."
The Jeep Wrangler is a popular off-road SUV. Because it’s so common and has lots of parts available, it often shows up in “what should I fix?” questions.
The Jeep Wrangler is a rugged off-road SUV known for its removable doors and roof and its strong aftermarket support. In older-car Q&A, it often comes up for common wear items like brakes, suspension bushings, and cooling-system maintenance.
"Whether it's a 25 year old Jeep Wrangler getting a second chance at life, or a Nissan Rogue getting its brakes back in order, or a mystery leak that's got everyone scratching their heads."
The Nissan Rogue is a common daily-driving SUV. If the brakes aren’t right, it usually means the car needs attention like pads/rotors or a proper brake check.
The Nissan Rogue is a mainstream compact crossover that’s frequently used as a daily driver, so brake and maintenance issues are common topics. When someone says it’s “getting its brakes back in order,” they’re usually talking about noise, reduced stopping power, or uneven wear that needs inspection.
"...or a mystery leak that's got everyone scratching their heads. This is where we roll up our sleeves and get a ton with a little wit, a little wisdom, and a whole lot of fun."
A “mystery leak” means the car is losing fluid, but nobody knows what kind yet. The fix starts with figuring out where it’s coming from and what fluid it is.
A “mystery leak” is an unspecified fluid loss that can come from many sources—engine oil, coolant, power steering fluid, transmission fluid, or even condensation. Proper diagnosis usually involves checking fluid levels, looking for the leak origin, and verifying whether the fluid is fresh or old.
"really understand and own and operate an older automobile and keep it for 300, 400 and 600,000 kilometers and still have a good looking, reliable automobile."
They’re talking about cars that can go a very long distance—hundreds of thousands of kilometers—if you take care of them. It’s about planning for long-term ownership.
The speaker is emphasizing high-mileage durability—cars that can reach very high odometer readings (in kilometers) with proper maintenance. It’s a common benchmark for long-term reliability and cost planning.
Concept
$200 repair escalate into like a $5,000 ticket
"Pretty much every single time, when you're a vehicle owner that is in the unknown, you let a $200 repair escalate into like a $5,000 ticket to get you back out on the road."
Sometimes a small problem with a car gets worse if you ignore it. Then the repair costs a lot more because other parts get affected too.
The speaker is describing how small, early repairs can turn into much larger (and more expensive) jobs if they’re delayed. In car terms, minor issues often cause additional damage or require more labor once they worsen.
"...automotive service tech, light truck and passenger as well as highway trucks and coaches and air conditioning, HVAC on automobiles."
HVAC is the system that heats and cools the car and moves air around inside. If it starts acting up, it’s better to address it early.
HVAC stands for Heating, Ventilation, and Air Conditioning—the system that controls cabin temperature and airflow. On older cars, HVAC issues can be common and sometimes expensive if ignored.
"...worked for Volkswagen Canada and they sent me to a dealership that was not doing very well."
Volkswagen Canada is where the speaker says they worked while learning how warranty claims are handled. It’s relevant because warranty rules can vary by process and region.
Volkswagen Canada is mentioned as the organization the speaker worked for when learning warranty coding and dealership processes. It provides context for how warranty administration works in that dealer network.
"I learned how to code warranty and input warranty. And there's things that are called, that are covered under warranty..."
Warranty is the agreement that pays for certain repairs for a limited time. If you don’t report the issue correctly, the dealer might not cover it.
Warranty coverage is the manufacturer’s promise to pay for certain repairs during a defined time/mileage period. Dealerships often rely on specific procedures and documentation to determine whether a repair qualifies.
"if there is a problem... but it hasn't flagged the NTSA... to, for them to call a campaign or a recall..."
A recall is when the manufacturer admits there’s a problem that could be dangerous and tells owners to get it fixed. Dealers can usually do the repair under that official campaign.
A recall is a manufacturer-led safety action triggered when a defect is identified as a safety risk. Recalls typically come with an official campaign that authorizes dealers to repair affected vehicles.
"Episode: Brake Noise, Cold Starts & 10-Year - Old Cars: What You Should Fix Now (Q&A Saturday)"
After about 10 years, cars start needing more attention because parts wear out with age. It’s a good time to check things that may have been fine earlier but are now getting tired.
“10-year-old cars” is a common ownership milestone where age-related wear starts to show up more consistently. At this point, routine maintenance and deferred items (like suspension wear, brake components, and cooling system parts) often become more urgent.
"Episode: Brake Noise, Cold Starts & 10-Year - Old Cars: What You Should Fix Now (Q&A Saturday)"
A cold start is when you start the car after it’s been sitting. Some problems only show up at first, before the engine and fluids warm up.
A cold start is when you start the engine after it has sat and the fluids are at low temperature. Cold starts often reveal issues like weak battery/charging performance, fuel delivery problems, or noises that disappear once everything warms up.
"Episode: Brake Noise, Cold Starts & 10-Year - Old Cars: What You Should Fix Now (Q&A Saturday)"
Brake noise is any weird sound you hear when you press the brake. It can mean the brake parts are wearing out or not sitting/cleaning properly.
Brake noise refers to sounds like squealing, grinding, or squeaking that happen when braking. It can be caused by worn pads/rotors, brake dust buildup, rust on rotors, or hardware issues like loose caliper components.
"How long would your car last if you actually follow the proper maintenance plan? There's a question for you."
It means doing the regular scheduled services your car needs. If you keep up with that, the car usually lasts a lot longer and is less likely to break down.
A proper maintenance plan is the scheduled set of inspections and service intervals (oil changes, filters, fluid checks, brake service, etc.) that keeps a car reliable over time. In the episode, it’s used to frame the question of how long a car can last if you actually follow those intervals.
"We have brought out of retirement, our car connection maintenance schedule that I used to send thousands of them out there."
A maintenance schedule is a checklist of what your car needs and when. It helps you not forget important services.
A maintenance schedule is a structured list of services by time or mileage, often aligned with the manufacturer’s recommendations. Here, the host describes bringing back their “car connection maintenance schedule” that helps owners stay organized and consistent.
"We have brought out of retirement, our car connection maintenance schedule... so you can track your vehicle maintenance on your own."
Vehicle maintenance is just keeping up with the things that wear out over time. When you track it, you can make sure the mechanic checks the right items at the right time.
Vehicle maintenance refers to the ongoing upkeep that prevents wear items from turning into failures. The host emphasizes tracking maintenance so owners know what to do now and what to request later when the car goes back to the shop.
"You can give them the grocery list and say, I want you to check and do this. This is what I'm calling for."
In a shop context, a “grocery list” is a simple way to communicate requested checks and services to the technician. The host’s point is that having a written list reduces missed items and makes the next visit more efficient.
"James question. Great question James. Thanks for asking it. Hope you're listening this morning. When is it best to have breaks checked? I am hearing some scratching sound."
They’re saying you should get your brakes looked at regularly. If you hear weird sounds, it’s a sign something might be wearing out and needs checking before it gets expensive.
The host is talking about having your brakes inspected before they fail. A proper brake inspection looks for wear on pads/rotors and checks for issues that can cause noises or reduced stopping power.
"No peekaboo break inspections that's how things get missed and that's how break repairs advance in price. Catch your breaks before they're worn out before there's a problem."
They’re saying if you wait too long, the fix gets more expensive. Small brake wear can turn into rotor damage, which costs more to repair.
The host is emphasizing that delaying brake service usually increases cost. As pads wear and rotors get damaged, the repair can escalate from a simple pad replacement to rotor machining/replacement and additional labor.
"...that's fact if we're going to check brakes we got to check brakes properly so wheels off..."
They’re saying the wheel has to come off to really check the brakes. Looking through the wheel usually isn’t enough to see what’s actually going on.
“Wheels off” means removing the wheel to inspect brake components directly. This is important because visual checks through the wheel often miss issues like pad wear, rotor damage, or debris.
"...we road test it with the customer here's the key when we're dealing with noises..."
A road test means driving the car to make the problem happen again. It helps the mechanic hear the noise at the right moment.
A road test is used to reproduce the noise under real driving conditions like turning, braking, and slowing down. It helps the technician correlate the sound with specific vehicle behavior.
"...minimum three noises then I'm saying which one am I chasing today you're not there with me..."
“Chasing a noise” means trying to track down the exact sound that’s causing the issue. If there are several noises, fixing the wrong one won’t solve the real problem.
“Chasing a noise” refers to the iterative process of identifying which of multiple sounds is the one that needs fixing. The speaker emphasizes that hearing multiple noises can lead to misdiagnosis if the wrong one is targeted.
"then back to the shop right away and get it up on the lift so brakes you hear any noise in the brakes whatsoever it's wheels off calipers off pads out I'm taking it all apart"
The caliper is the part that squeezes the brake pads onto the spinning brake disc. If you take it off, you can check that everything moves freely and that the pads are contacting the rotor correctly.
The brake caliper is the clamp that squeezes the brake pads against the rotor. Taking the caliper off lets you inspect slide pins, piston movement, and pad contact to find why a brake might be sticking or wearing unevenly.
"six months of driving in the dust in the dirt in the wet in the dirt in the grit in the salt in the sand all that crud gets jammed into your brakes"
Road dirt and salt can get into the brake parts and cause them to stick or not move smoothly. That can lead to uneven wear and annoying noises.
Road grime and especially salt can accelerate corrosion and contamination in brake hardware. That buildup can interfere with caliper movement and contribute to sticking, uneven pad wear, and noise.
"washing there's no lubrication left there and that's nine times out of ten that's where the failure starts the lubrication that was put there when the brakes were done is not lifetime warranty"
The speaker emphasizes that brake hardware lubrication is not permanent; it degrades and gets washed out by road grime and water. When lubrication is gone, components can stick, which accelerates wear and can contribute to brake noise.
"[2259.6s] it it's just getting out of the gate if the engine transmission and all the drive lines in top [2266.0s] drawer condition and it's not rusted out keep going"
“Rusted out” means the car has serious rust. That can be dangerous and costly, even if the engine still runs well.
“Rusted out” points to structural corrosion that can make a car unsafe and expensive to repair. Even if the mechanical parts are fine, heavy rust can compromise mounts, brake/suspension components, and the body’s integrity.
"[2334.4s] okay let's get physical with your car and get all the wheels off get it [2341.9s] up on the hoist check the front end fluids belts hoses lights components everything we want to give it a once over"
A hoist is the car lift in a shop. It lets the mechanic look underneath the car and check things that you can’t see from the ground.
A hoist is the lift used to raise a car so a technician can inspect the underside and components safely. It’s commonly used for brake work, suspension checks, fluid inspections, and rust/debris evaluation.
"when you look at the invoice and go you spend how much what that's what comes next"
An invoice is the detailed bill from the mechanic. It shows what work was done and what it cost.
An invoice is the itemized bill from the repair shop showing parts and labor costs. The speaker references looking at the invoice after a call, highlighting how cost transparency affects customer decisions.
"...how could you miss the entire emergency brake system is all rotted off...the backing plates everything gone rotted off..."
The emergency brake is the backup brake used to keep the car from rolling when it’s parked. If it’s rusted out like they describe, it may not hold the car safely.
The emergency brake system (often the parking brake) is a critical safety system that must hold the car when parked. In this story, it’s described as heavily corroded/rotted, with backing plates and components essentially gone—meaning the car may not be safely secured.
"the engine's good um the transmission's working well it doesn't have the greatest transmission in there the CVT if you have a Nissan you would better do some homework on that CVT"
CVT means the car uses a transmission that can smoothly change “gears” without steps. It relies heavily on the right fluid being kept fresh, so neglecting service can cause expensive failures.
CVT stands for continuously variable transmission. Instead of fixed gear ratios, it uses a belt/chain and pulleys to keep the engine in a good power band, but it can be sensitive to maintenance and fluid changes.
"he loves working on European cars yeah so if you're a beamer guy Audi Volkswagen Volvo Mercedes all that stuff he's your man"
“Beamer” is just a nickname people use for BMW. They’re saying this tech knows European cars like BMW well.
“Beamer” is a common nickname for BMW vehicles. In the context of the episode, it’s used to describe the type of European car owner who would benefit from a technician familiar with those brands.
"he loves working on European cars yeah so if you're a beamer guy Audi Volkswagen Volvo Mercedes all that stuff he's your man"
Mercedes (Mercedes-Benz) is a German luxury automaker. The speaker includes it in a list of European brands to indicate the technician’s experience with that category of vehicles.
"he loves working on European cars yeah so if you're a beamer guy Audi Volkswagen Volvo Mercedes all that stuff he's your man"
Volvo is a Swedish automaker. Mentioning Volvo alongside other European brands reinforces the idea that the shop’s technician has experience with European maintenance and troubleshooting.
"he loves working on European cars yeah so if you're a beamer guy Audi Volkswagen Volvo Mercedes all that stuff he's your man"
Audi is a major German automaker. The mention groups Audi with other European brands to emphasize that the technician has experience across multiple makes, which can matter for correct diagnostics and service procedures.
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Good morning folks! You're tuned in to Car Connection where the coffee's strong,
the stories are real, and the wrenches never stop turning. I'm your host, Dyle
Motormouth Jenkins, coming to you from the Car Connection workshop where the
smell of fresh oil, a little elbow grease, is all part of a balanced breakfast.
And around here we don't just talk cars, we actually live them. Whether it's a
25 year old Jeep Wrangler getting a second chance at life, or a Nissan Rogue
getting its brakes back in order, or a mystery leak that's got everyone scratching
their heads. This is where we roll up our sleeves and get a ton with a little
wit, a little wisdom, and a whole lot of fun. The Car Connection isn't just about
nuts, bolts, and diagnostics, it's about connection. Connection to our vehicles, to
the people who drive them, and to the community that keeps us all rolling. So
because when you fix a car, you're not just turning a wrench, you're restoring
someone's confidence, their freedom, and maybe even their sanity. We're here every
week helping you keep your ride safe, reliable, and ready for whatever road lies
ahead. So whether you're a weekend wrencher, a daily commuter, or someone who
just wants to understand what that strange rattle really means, welcome aboard.
Stick around for shop talk, expert advice, a few good laughs, and maybe a story or two.
Well, good morning and welcome to Saturday. We've made it to the weekend. It's Q&A
here on the Saturday morning drive with MotorBouth. Yours truly. It's Q&A and
I want to say a big thank you to James and Ella and Susan. I picked their
questions this morning to put on the air. So way to go, you guys, your fellas and
fellas, guys and dolls. Well done. Absolutely. Bringing it on home. Well,
good morning and let's kick off the morning with the weather forecast. You
say, well, what's the weather going to be like MotorBouth? I knew you'd ask. We
think our fellas, our certified financial planning professionals, Tony Miele and
Larry Tietro with IG Wealth Management for bringing us the Saturday morning
weather forecast. Here it is. I get up at 4 a.m. so that I can get ahead of it for
you and make sure that we get everything we need to make it through the weekend
and have a wonderful, wonderful time. And I can't believe a spring break is
like a day or two and it's everything back to normal. And then it's our
counterparts, the south of the border. It's their spring break next week. And
I'll tell you, it'll be crazy down in the Florida area. That's for sure. You might
want to go a little deeper into the woods there. Saturday's low will be 34
degrees between 6 a.m. and 7 a.m. and the high will be 46 between 4 p.m. and
5 p.m. Temperature range will feel like 30 degrees to 47 degrees and it will feel
warmer than the actual temperature. Did you hear that? It will feel warmer than
the actual temperature. Wow.
Great mother of jelly beans. That's all I got to say. And that is exciting. Any
precip? I knew you'd ask about that too, so I'm on it. Let's get to the precip.
Anything going on? Anything we need to know? Precipitation level is a zero. Well,
that is a capital day coming forward. We're moving forward. It's spring forward,
right? How many of you got that wrong this year? Yeah, let me know in the
comments. Send me an email. Always include all our contacting information in the
description of our YouTube videos as well as here on our iHeart podcast, which
can be pulled from any podcast area on the interwebs. So wherever you're pulling
your podcast from, we're there. We're on the Big Dogs, Spotify, Apple, Amazon, and
soon. All 117 episodes of our podcast, our morning motormouth morning drive will
be migrated over to our YouTube channel as well. So you'll be able to grab the
previous broadcast there. So to date, we're on season two, episode 117 Saturday
motormouth morning drive Q&A session. So if you're not, if you're just joining us
for the first time, it's okay. It's okay. We won't we won't hurt you. We're gonna
have a morning swiggy together in about 30 seconds here. So get that ready. If
you're going through the drive through, if you work Saturdays, I'm with you. I've
worked Saturdays for 32 years. And it's okay. I just you know what? It is what it
is. And you just move forward. Don't whine about it. There's no crying in the car
connection workshop. I just want to make that perfectly clear. There's no crying
in the car connection workshop. We don't have a crying room that you can go to or
corner because there's just simply put no crying allowed. Read the sign. You have
a sign? Yeah, says no crying here. Mm hmm. All right, let's have a swiggy
together. And then we're gonna make sure we gave thank yous to our program and
recommended businesses that keep us alive here on the podcast and just barely
covering the cost. We need some more program partners. We need to get
monetized and we need your help and we're gonna let you know how you can do
that and be a part of our growth because not a growth that needs to be removed
or anything like that. That's no nuts. I want to talk about growth on all our
platforms will get us monetized so that we can buy the parts to fix the cars for
people that can't afford to. That's our job. Provide the labor, provide the parts
and shoot the videos and show you what's going on and how those repairs if you
have some knowledge of the basics fundamentals of owning and operating an
automobile, you're gonna stuff not hundreds of dollars back in your pocket
thousands of dollars back in your pocket. So now with more ways to watch,
listen and engage, come and join us and make sure you do all those little
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Tuesday and one every Friday. So fresh stuff is going up all the time. We have
over 200 videos in the bank and they all teach you the basic fundamentals of
owning and operating an automobile. So you're gonna get basic knowledge, not
over your head, keeping it super simple to teach you the things you can know and
really understand and own and operate an older automobile and keep it for
300, 400 and 600,000 kilometers and still have a good looking, reliable
automobile. That, my friends, is money in the bank. So all our videos on our
YouTube channel will teach the five things, what it is, where it is, how it
works, how it breaks. And if you had some further working knowledge, you
probably would have saved yourself some money ahead of time because here's what
I know in 44 years of being a fully licensed, qualified automotive service
tech, light truck and passenger as well as highway trucks and coaches and
air conditioning, HVAC on automobiles. Here's what I know. Pretty much every
single time, when you're a vehicle owner that is in the unknown, you let a
$200 repair escalate into like a $5,000 ticket to get you back out on the
road. That has happened so many times. That's usually when I hear, we don't
have the money to fix that. I go, well, I guess you'll have to go get another
one. We don't have the money to replace the car. Well, then what's the third
thing? Because I don't have it. It's fix it or finish it. One or the other. Well,
let's have our swiggy together. I bought you a minute or so. You ready? Whatever
it is. It could be a smoothie. It could be a Reese's Peanut Butter Cup or two
with a Snickers in a diet soda. Cancel all that out or a big slice of cake.
Whatever you decide is your breakfast beverage. We welcome it here. Are you
ready? Three, two, one, let's go. Swiggy time. That is really good. Yep. Giving
that a thumbs up. That's a go. That is a go. So car connection is brought to you
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Thanks to Earl Louise Grant for always providing fantastic low mileage quality
vehicles at fair prices. That's how they've earned their moniker Greater
Toronto Areas Premier pre-owned auto store. They don't sell any junk there.
Sales and leasing and in-house financing available. You can buy with confidence and
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year making bottle and stock so if you're looking for something specific, they're
your car guys. They are your car guys. Earl Louise Grant, check in with them.
They'll do all the legwork for you. Crystal Ridge Dream Center. Serving men,
women and children, meals, love and hope. Because in times when community support
is crucial, Crystal Ridge Dream Center shines as a beacon of compassion and
transformation. They're located in the heart of Crystal Beach 385 Derby Road,
changing lives one at a time in the Niagara region. They have programs for
kids after school and they feed them and play games with them, mentor them, help
them with their homework. They can take music lessons. There's programs for
single moms, seniors, young adults. They got it all covered. Twice a week they
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possibility that you could get involved there somehow. They are a nonprofit,
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these programs and put out hot meals every single week. They have to raise
their own funding. So let's jump in there, do what you can, maybe become a
volunteer, maybe become a monthly giver, but I'll tell you this, they know how to
take a nickel and hammer it into a dollar. Thank you to our certified financial
planning professionals, Tony Miele and Larry Tietro, 50 years experience as
fiduciaries. They both work with IG Wealth Management. They're my brothers
from other mothers and I have been in their care for over 20 years. So when
I'm speaking to you, I'm speaking from experience. What are you waiting for? You
need some help with an investment portfolio, tax reduction, debt reduction,
estate planning, mortgages, life insurance, critical illness insurance, and then
some. There's so many services available to you, you can get yourself a
discovery meeting we call the hour and a coffee. They don't need any more
clients. These guys have been around a long time and they are well decorated,
certified financial planning professionals throughout Canada, but
they're the most humblest guys you'd ever want to meet. They'll sit, they'll
listen, they'll formulate a plan, and then the next step is up to you. So when you
meet with them, leave your wallet at home, leave your purse at home, ladies.
They're not there to sell you anything. They're there to listen, give you an
hour of their time, assess your circumstances and situations and try
to determine and figure out where you want to go and then a plan on how you're
going to get there. Trust me, it's worth it. It is absolutely worth it to work
with people that are well decorated in that area and have the credentials CFP,
Certified Financial Planning Professionals. The advisors at banks,
they're cookie cutters, they're selling you what they're told to sell from the
upper crust, they get the message, sell them green donuts, that's what they sell.
They don't do plans, they don't do tax planning, debt retirement, they don't care.
They sell you a gig and get you out the door, they sell you an RSP, get you out
the door or a TFSA. Cookie cutter, not everybody's cookie cutter. And with Tony
and Larry, it's not a cookie cutter situation, it's a purr. It's a purr occurrence,
because that's what we used to call in the warranty department. I did a lot of warranty
when I left my own shop and worked for Volkswagen Canada and they sent me to a
dealership that was not doing very well. I learned how to code warranty and input
warranty. And there's things that are called, that are covered under warranty,
not a safety related item, but they call it as per occurrence. So in other words,
if you don't mention it at the dealer level, they're not able to prompt you that there's a problem.
So this is how it works. I'm sharing a gold nugget here.
I'm in your corner. I want you to know that, that I'm in your corner. Having a solid gold
mechanic doesn't wait for your car to break. He helps you to stop it from breaking in the first
place. On a dealership level, if there is a problem, and I would consider it definitely a
pattern failure, but it hasn't flagged the NTSA, the National Traffic and Safety Act,
to, for them to call a campaign or a recall, then they're allowed to qualify it under as per
occurrence. So that means if a tech has your car in the dealership and sees that there's the
as per occurrence, if you haven't mentioned it at the service desk, they can't fix it under warranty.
You have to tell them. Got it? So here's what I would do. And I'm putting this out there because
I'm in your corner. I'm not for the manufacturer. You know, there's a lot of manufacturers out there
in my own personal opinion, watching the crap they're putting out and the price tag stuck to it.
You got to be crazy to put the money down. They need to build stuff far better. And I'm,
I'm picking on the domestics. They need to build better. I have domestics here that are decades
old and I look at it and I go, is that better technology or worse than today? Is that better
sheet metal or worse than today? There's your answer. You only you can answer that. So here's
what I would do. I just say, let's go for a walk outside just for a minute. Let's go out to your
car. That's what I would say and take them out to the car. And I wouldn't say anything to the dealer
owner or anybody. Just let's go out to your car and have a look. So when I'd go out to the car,
I would say, here's what I need you to do, ma'am or sir. Listen to me carefully. And I will never
admit I told you this. I need you to say that blah, blah, blah, blah, blah, blah, blah, blah, blah,
blah. Okay. If you say that to me, then I can write it up and I can fix it for free. But if you
don't, I can't. No one can prompt you here. You have to come in and say, I've got blah, blah, blah,
blah, blah, blah, blah, blah, blah, blah, blah, blah, going on. Then it falls into the as per
occurrence. So that means you the customer have to tell me or I can't, I can't prompt you in any way,
shape or form. The guys in the shop, we can't make any reference to it on paper or write it down
and say here, tell me this, because if we get caught, it's bad news bears. So I just say,
let's go to the car for a minute. And then nobody knows nothing. And I just helped the customer
save some money. 44 years as a tech and still fully licensed and qualified and hands on,
I'm in your corner. Tell me where else you can get to a tech that has 44 years plus experience
that you can pick my brain and I still have two brain cells left, one that remembers my name and
how to get home. So that's perfect. That's all you got to know that you have full access to me
through our YouTube channel, through Facebook, Instagram, I heart radio, we're on every podcast
platform known to mankind and then some that haven't even been invented. And you can email me a question.
Where else can you get that? I'm not sure. I'm not sure. You know, we now have more ways than ever
for you to watch, listen, engage and come and join us Monday through Saturday,
8am for Motor Mouse Morning Drive. You have access to me pretty much 365 days of the year.
And you don't get an invoice. How cool is that? That's, that's the coolest cool if you ask me.
Because when I met the guys Tony Mowley and Larry Tietro, I'll tell you, I asked them lots
of questions, but I listened lots. Yeah. And sometimes we would disagree. But then I'd go,
yeah, you're right. I suck. Let's fix it. Whatever you tell me I got to do, I'll do it.
And that's how you move forward. So let's jump into the questions this morning. We think those
who took the opportunity to send a bunch of them in there, I can't get to all of them, but I'll do
my best. I pulled out three this morning. James, Ella and Susan, some great questions. So let's jump
in and unpack question for you this morning. How long would your car last if you actually
follow the proper maintenance plan? There's a question for you. You could provide the answer
if you don't have one is 28. So there you go. We have brought out of retirement,
our car connection maintenance schedule that I used to send thousands of them out there.
In the first, the first five years we brought it out, we couldn't keep up. It was crazy good.
People were jumping on board and buying them for the son's daughters and their parents
and themselves so you can track your vehicle maintenance on your own. And it's super simple.
And then you know what you're what you're getting the car into next time it's in the shop. You can
give them the grocery list and say, I want you to check and do this. This is what I'm calling for.
This is what I need to have done when the job gets done. Here's your job marker.
Check box check done. That's how difficult it is. It's all written out for you. So we redone it.
It's now our car connection fleet maintenance system. And we will have a profile page up on
our website so you can purchase them directly from our car connection studios. We cannot add that
into our online store yet because it's our online store is based in the U.S. So
and thank you to Freedom Expressions, which is one of the businesses they run on the campus
at Total Freedom Darien Center in New York Addiction Campus that pays when the when the
those who are going through the campus and through everything all the stages when they get
into the last year or so now they got to get them back into the workforce. So they have a number
of businesses set up on site. So they're completely self contained and they have employment for them.
They get paid but they don't get the money. It goes into their own account. And if they need
something they have to go to their accountability person to get the funds and then someone goes
with them directly to get that item because what they don't want to happen is they slide
backwards right. It's easy to go backwards. You got to remember addictions really pull
and they can pull for many years ahead. So they they work to get them in the workforce
and then they place to stay and they pay rent at that phase after about a year so that now
they're learning they have to work save money pay for the rent pay for their groceries and
everything and they get them back into the workforce. So that's what Total Freedom is all about.
All right. I don't know how I got on that tangent but anyways let's move forward.
Oh I was something to do with the merchandise. So when you buy merchandise from us a portion
of proceeds goes to helping those who've made the decision to tackle their addiction and do
whatever is necessary to get out of it proceeds from sales of our merchandise go for us to come
alongside and battle addiction in both Canada and the U.S. and that's cool. So let's let's jump
into James question. Great question James. Thanks for asking it. Hope you're listening
this morning. When is it best to have breaks checked? I am hearing some scratching sound.
Well without road testing it I can't nail down exactly what it is but if it's been at least six
months before you since you've had wheels off it's time for wheels off folks. No peekaboo
break inspections that's how things get missed and that's how break repairs advance in price.
Catch your breaks before they're worn out before there's a problem. You know what that
saves you guys and gals hundreds if not thousands of dollars in boosting the price to fix your
breaks because you took them too far. You know what I'm saying if I hear a noise like that a
scratching noise or a grinding noise or something that doesn't sound normal coming out of a wheel
or outside of the car I'm not ignoring that even on my own vehicle I'm getting on that because that
can escalate into again $200 fix as high as a $5,000 fix you pick the number because it escalates
very very quickly so catching it in the infant stage pays off so just having a peekaboo through
the wheels tells me nothing absolutely nothing if a person can tell you they can see the condition
of the brakes through the wheel here's my here's my answer to that you should hang up your coveralls
and your work clothes and go work for NASA because they need your expertise yeah and I'm not being
facetious that's fact if we're going to check brakes we got to check brakes properly so wheels off
we got a scratching noise we road test it with the customer here's the key when we're dealing with
noises I take your car for a ride I hear more than one noise guarantee you I'll probably hear
minimum three noises then I'm saying which one am I chasing today you're not there with me
I don't know I could go after one noise and fix it and then you pick it up you take it home you
call me and you go I thought you fixed my noise well I fixed a noise because I could hear three
noises so I fixed one that my guest could be the one you're you're actually in tune with
so I will not fix any vehicle with any noise till you the customer can go for a road test with me
and point out the noise I want you to point out the noise hear that that's it right there you hear
that noise right there that's it right there so now I hear what you hear now I can chase it
that's how diagnostic works anytime we're chasing a noise I need your ears behind the wheel
to tell me when that noise shows up turning corners slowing down I'm watching your driving
and you know preparing to bail out if I have to and um just kidding maybe not I can tell you a
story about that I might if I remember I'll hang on to it yeah my pops was working for me at the
shop for a while the Hamilton Mellon okay anyways so if there's if you're calling in
I got this noise I'm first and foremost make yourself available when you drop it off we're
going to need to go for a road test so I can nail that noise down with you in the car driving
so I watch your driving and when the person says you hear that noise that's the noise right there
that's the noise I'm cognizant of what the vehicle was doing and what how you were driving at that
point in time when you say that's the noise you hear that can you hear that that's it right there
so I make a point of remembering what was the car doing how fast were we going where
in a turn left or right or going straight we're going over bumps when that noise showed up so
that gives me my ammo to go back out on the road and do a drive by myself and make it reoccur that
sound reoccur then back to the shop right away and get it up on the lift so brakes you hear any
noise in the brakes whatsoever it's wheels off calipers off pads out I'm taking it all apart
to make sure everything is working the way it should be because here's the deal
six months of driving in the dust in the dirt in the wet in the dirt in the grit in the salt in
the sand all that crud gets jammed into your brakes so six months goes by your brakes have been
subject to a lot of nasty road conditions now we should get in there take them all apart because
if you don't here's the thing the outside brake pad can be in great shape almost mint condition
to put it back in the box that it came in on from the parts guy but the inside inboard pad is just
about gone why is that because something's not moving properly something is seizing up the brake
pad can't get away from the rotor and I'll tell you right now some great videos to watch on brakes
I'll tell you skip you and I last summer it was like brake nationals all summer we had brake jobs
coming in that were an absolute freaking disaster and you've got to watch those videos folks there's
probably a dozen of them up on our youtube channel from last summer it was brake job after brake job
after brake job after brake job some of them were similar but most of them were different from one
another the noises the wear the tear the guts the glory and the battle and they're all up there on
our youtube channel best way for me to teach you what I just explained watch the videos on brakes
one after another and you'll see what I mean I prefer to see wheels off every four months that's
three visits once a year into the braking system because they take so much beating it's unbelievable
you got to think the brakes are not really protected they're wide open to everything so whatever
is happening outside you're inside nice and warm and toasty or you got the air conditioning on
all the road crud just gets pounded into the wheels constantly you go through puddles they're all
gritty it's not like a fresh sea breeze rinse no or a spring rinse no it's a let's fill the brakes
completely up with gritty grouchy gross looking water and crud with a k crud gets in there so
watch those videos put a comment in you're going to learn things about your vehicles brakes that
you probably have never known that's why when I say ideally wheels off three times a year
in a pinch at the maximum absolute maximum six months so I always say do it this way spring
then fall spring then fall and keep that pattern rotate that pattern again that's on our car
connection fleet maintenance system it's all written out for you so that it's right there in front of
you don't even have to think again just take the pen that comes with it the dry erase pen and the
clip to hold it so you don't have to go looking for it and you go done check
when you get to the end of the month you erase it off and start the next month
that's what you do it's that simple we'll have the pictures of what comes in the kit all that
will be up on our website I'm hoping that this week is the week that that gets taken care of
because I want to get it out there it's spring it's time for spring maintenance so great question
James get it in it's all wheels off pull all the brakes apart every piece pins bushings
it brake pads I want to see everything and make sure that nothing is binding because all that
washing there's no lubrication left there and that's nine times out of ten that's where the
failure starts the lubrication that was put there when the brakes were done is not lifetime warranty
folks doesn't last till the end of the next brake job when that lubrication is gone your brakes are
wearing out prematurely that's money out of your pocket not in your pocket what it costs to service
the brakes front and rear is far less than what it's going to cost you to do a brake job far less
how is it that I can get 169,000 kilometers out of one set of brakes
I got good stuff yeah I'm not telling you where I got it yeah just kidding I'm using what you're
using that's it whatever I put on your car that's what I put on my car I don't go looking for cheap
and nasty because you know what it's just not worth it you save you know it's called
short-term gain for long-term pain that's what I call it because you're gonna do the job twice
to my once that's right you're gonna do your brake jobs twice to my once how do I pull it off
I check my brakes every four months and when I'm checking them I take them apart
I clean I lube I put them back together and forget about it for four more months but like I said
maximum maximum time limit six months spring fall spring fall early spring right now is the
perfect time and then no later than the end of October next question Ella another supreme
question this morning on the motor mouth morning drive thanks for joining us thanks for stopping
by and be a part of the program come and join us Monday through Saturday 8 a.m for your morning
drive Ella says my vehicle is 10 years old well happy birthday should I replace it that's a great
question well because I don't have a crystal ball I can't see it so where do I go from here how do
I answer this one first and foremost if it's 10 years old no big deal it's just warming up that's
it it's just getting out of the gate if the engine transmission and all the drive lines in top
drawer condition and it's not rusted out keep going what do we do what do we do at this point so
I'm assuming and you know what that means don't go there it's a family show I'm assuming it's in
decent shape I'm assuming if she put her for sale sign on it I'd probably buy it take it back to the
shop and we would recondition it and get it back out on the road into a family hands that would say
yeah we'll take that that fits our budget that'll keep us going for quite some time they'll be more
and happy to take it off your hands trust me more than happy so what do we do how do we how do we
break this down well because I don't have a crystal ball somebody has to look at it somebody that you
trust that can do a complete evaluation and see how it's doing let's do a physical I think there's
a song about that but I am not going to sing it for you no how would just be way too weird on a
Saturday morning or other okay let's get physical with your car and get all the wheels off get it
up on the hoist check the front end fluids belts hoses lights components everything we want to give
it a once over and then some north southeast west top bottom and sideways and evaluation
an honest open evaluation and that's where you need right here a solid gold mechanic
that doesn't wait for your car to break he helps you stop it from breaking in the first place
that's the guy I want to do my vehicle evaluation for me you got to trust them that they're giving
you the honest truth they're not trying to condemn your car so they can buy it out from underneath
you and then they're going to fix it up and give it to their own household you don't know how many
times I've seen that happen and it happens every single day because L is saying my vehicle is 10
years old that's how she's saying it that's how I read it she's almost on that decision point for
you to say yeah it's really you know you really should consider getting out of it and getting
into something newer I think I swallowed a bug my question I'm I'm Ella why why do I need to get
rid of it sounds like Kermit yeah why don't tell me show me don't tell me show me why
it's show and tell time babies I did that all the time in our shop I didn't want anyone any woman
because 85 percent of our business were women they always get voted off the island to take the vehicle
into the shop and then when they give the go ahead to get it fixed I get a call from the the dude
that couldn't be bothered bringing the car in and be the man of the house so you let the woman
little woman do it the little lady and then she's got to get beaten by you but when you look at the
invoice and go you spend how much what that's what comes next so I would help the ladies
I'd show them what's going on and now it's great because we can shoot a video and fire it right
over to you and nobody's wasting any time we can keep going you know you're seeing what I'm seeing
you call it what do you want me to do so we would show the ladies exactly what's going on what we're
replacing and then I would put all the parts in a heavy plastic bag in a little toaster in their
trunk with a note to the dude yeah so that mama isn't getting a barrage of freaking a gatlin gun
questions and then she's calling crying my husband ring me out for spending that money on the car
we just spent all our money for exactly so we would prevent that by doing show and tell so when
that person comes out and says to Ella yeah it is really it's 10 years old you know a mile which is
getting up there and whatnot you know it's going to start breaking down you're going to be putting
money into it all the time this thing that thing the other thing you don't really want to go through
that do you you know you should probably start looking for another car right now but you know
if you're interested I'll take it off your hands for you oh did I say that part out loud I didn't
mean to say that take that back Ella yeah so that's why you need a solid gold mechanic that's in your
corner that's going to look it over and go hey she's doing good it ain't so bad whatsoever
oh and I was like oh really really yeah there's nothing wrong with that car we just got to do
this this and this you're as good as gold you'll be down the road seeing another 100k or whatever
see you at the next service that's the person you want checking the car out so if you don't have
that person then the story I just made up for you is actually real if I had a dime for every time I
heard that conversation in 32 years on air and off air I kid you not and that's how we ended up with
the 2008 Nissan road was Saundra sent it all the way down from water down Ontario to south
shores of Fort Erie and I was away at my brother-in-law's cottage getting a little white space and just
chillaxing and I said yeah ship it down put the keys you know in the mailbox my pops will pick
him up he's checking on things while I'm away and then we'll have a look at it and see see what the
shop says versus what is actually required and it did need it did need a lot of repairs a lot of
work it was a lot of labor to bring that thing back to life if it had sat more than the 11 months
it already sat if it had sat another two three four months it would have been game over seriously
even though it looked good from the bottom up you know from the side and the inside it looked good
but there was a lot of problems to overcome so I got in there and you can watch those videos
you can see exactly what I saw and there were items on their checklist from the shop that
didn't need the work but there were other areas they missed all together my goodness how could
you miss the entire emergency brake system is all rotted off I mean it was nothing salvageable
it was gone the backing plates everything gone rotted off how could you miss that
there's like fifteen sixteen hundred dollars worth of man man labor's plus parts right there just on
that fixing emergency brake period let alone everything else that was going up so yeah these
this is a thing she sent it down did the right thing and I made the list and told her what was
going on I said you decide what you want to do with it and she said could you use it I said
yeah we could use it but I really gotta think about whether or not I put that much effort in
or not then I you know thinking about it and seeing you know the skin is good um the engine's good
transmission's working well it doesn't have the greatest transmission in there the CVT if you have
a Nissan you would better do some homework on that CVT I just picked up the oil that transmission
better see new blood every 50k got that there that's a stern talking to but I didn't spit in
your eye notice that yeah so 50k transmission service you have a Nissan with a CVT transmission
you better love it honey you better sleep beside it at night time nobody touches it that needs an
oil change service every 50k period dot ca.org.net did I miss one if I did you put it in there
yeah you're gonna need a love on that CVT because that usually puts them in the junkyard
yeah it's like 16 thousand dollars of transmission you better be kissing it nice CVT you're pretty
I like your hair that's a little too much obsessing okay let's back out of that one
yeah so 50k and you get the oil from Nissan nowhere else but he says oh no we have aftermarket
stuff no don't do it I got five quarts on my bench right now for that rogue was 158 bucks
you go 158 bucks
158 bucks but listen to me the transmission is like 16 thousand dollars dudes dude and do that
what's worth more keeping that CVT going or smoke the tranny and go can't say tranny
it's transmission smoke the transmission game over that's it game over so
all those things need to be checked for Ella how's the transmission fluid doing when was the last
service on any automatic transmission out there I don't care if it has the best dinosaur juice in
that thing we can suck out of the earth's crust transmission service every deuce two years I
don't care who says what when the lips are moving they're lying just remember that when their lips
are moving they're lying you want to kiss that transmission and tuck it into bed every night
and read it a story you got to show it love get that fluid if there's a filter or a screen that's
removable and cleanable you do it because when that transmission goes down your car is going to be in
a row down at Kenny you pull it in St. Catharines or wherever the nearest one is looking real nice
but the transmission is blown clean out of it isn't worth it so 158 dollars for the transmission
oil right from the dealer that's the manufacturers brand and flavor so what it was born with is
going back in there was a little bird that said to me Dennis now change the oil on a transmission
and only use the factory oil there you go that is a nice tech tip from another tech
tech Dennis yeah maybe you'll get a chance to meet him sometime he's cool he loves working on
European cars yeah so if you're a beamer guy Audi Volkswagen Volvo Mercedes all that stuff
he's your man so anyways Ella great question but here's where you really got to have that person
you can count on that's not going to try and buy that out from under your bum and steal it from you
mm-hmm we need a total evaluation fluids filters everything and so you can see exactly what it
needs and to verify is it worth putting more money into it in most cases unless it's rotted out and
it's running like poo poo it's a go unless I find something serious everything else is going to be
the same items on the next car you buy anyway that's going to have to be done so that's the mindset
folks you get rid of a known vehicle to get into an unknown vehicle guess what happens you get a
ton of maintenance that needs to be done because the person before could give a damn and they
didn't do anything someone somewhere somehow along the way is going to pay the piper for all those
years of driving clocking up the mileage and doing very little maintenance whatsoever so would
I rather have a vehicle that's known to me or one that is not known there's going to be stuff that
you're going to have to catch up period that's just the way it is so no one gets out of life
alive no one gets away from buying a pre-owned car and not spending any money on it not maintenance
free folks when the lips are moving they're lying last question and then I got to get out of here
Susan great question and again if you want to jump in on this and and hit me with a barrage of
questions there's only one way you can do it right now and that is to email me your question
yeah you can change your name to gordy beamer if you want or georgina georgia doesn't matter to me
ask the question get the answer I'm not going to sugarcoat any question you ask me that's just who
I am I'm going to give it to you right between the eyes this is what you need to do if you do it
the do does the did is done all right Susan's question it's paying on too
there is a noise when I start my car and it seems to go away after some period of time
is it okay to drive I could give you the super duper extra long answer with bacon bits and double
cheese and cheese sticks on the side but I won't time is short tell you an hour goes fast
and it has for 32 years an hour of time together goes extremely fast what would I do in this case
for Susan I would say number one any service lights on in the dash anything warning you
something or someone is going on in your vehicle no okay all right next question
how long has the noise been there that is real this is a really important question that I need
an answer to how long has that noise been going on I think that's a song isn't it
could be kind of feel like I know that line so how long has that noise been going on
and Ella has it kind of changed and morphed the sound that it's making
so what I'm waiting for is it's been going on for well a few weeks
can I get additional time check on that Niall three please can you give me like a more
you know kind of kind of maybe months two three four months okay a few weeks
well okay so a few weeks for Ella is four months not making fun of her but this is good information
that you might not think as the tech is asking you questions because the more questions I ask
the more information I get the faster I can diagnose it and with accuracy and fix it that
saves you thousands of dollars every year so you're going to hold back a little piece of information
that I I need to hear that's going to be in my head the that moment the crowning moment
that's what I'm looking for so she just gave me a huge one the noise has been there for four months
okay Ella for $150,000
you ready for it wait for brothers and sisters here's the question
has it gotten any worse yes or no
yes it has progressed okay all right we're getting somewhere now so and my third question for an
additional bonus of 5k in hard cash does the sound ever go away anytime overnight first start
a couple hours sitting start it you know you're in in the mall doing some retail therapy
you come out start the car and is it there yes or no yes do okay so now I can go after this and
diagnose it the first thing I'm going to do is answer that question for Ella is it okay to drive
no reason being a we don't know how much serious how we'll be all right rewind
we don't know if it's going to get more serious so remember $200 repair can shift towards a $5,000
repair if you let it go so it's already been let go for four months and the noise has changed so that
means something is getting ready to let you know well I was letting you know now it's over
kufufnik now you're into big money and it's car down so we don't want that to happen to Ella
and I don't want to scare her no fear tactics but I'm going to say needs to get into the shop
right now before whatever it is it's changed sound it's been there for four months steady
it's there all the time when you're driving it we need to know what that thing is before whatever
it is let's go and cost you more money than it's going to cost right now so to prevent a roadside
assistance to get it here and costing yourself more money I'm going to say Ella we you need to
leave the car here yeah leave it here I hear the sound let us get on that let's find out what it is
where it is and how it works and how we're going to fix it and what the cost is going to be behind
that before the problem gets too deep too expensive and upsetting emotionally emotional damage
we don't want that to happen so great questions James Ella Susan you knocked it out of the park
here on the motormouth morning drive thank you for taking the time to send those questions in
and thank you to all those who were playing along with the Fun Friday Fun Friday I asked everybody
a question I can't wait to see what their answer is yeah they got a piece of homework and it's fun
fun homework well that'll about do it for this edition of motormouth Saturday morning drive Q
and A session remember everything we talk about lives on our website it's the biggest
drawer in our toolbox everything you need to connect with me personally to connect with all
the platforms we are on please do all the little things and help us to grow like share subscribe
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saying in snacks can't do coffee without a snack got it it's it's a two four it's a two four coffee
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in life exactly let's fix some lives and fix some cars and have fun while we do it so keep it under
100 happy healthy motoring enjoy the rest of your weekend and we'll see you right back here for another
edition of motor mouths morning drive eight a.m sharp monday morning we'll see you then
peace patience kindness always and thanks for helping us out and for the support we appreciate it
from skippy and i god bless bye for now
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