00:06
Hello and welcome to the CarGuy Coffee Podcast for the DC20 Unlocked Series, brought to you by
00:13
For more information or to get signed up for the next DC20 event, go to drivecentric.com.
00:20
What's going on, CarGuy's and CarGuy's?
00:23
It's Luis Ramirez, the CarGuy.
00:25
It's Fred Lenard, the sub-prime hero.
00:27
And we are excited to be brewing with you today.
00:30
Pumped up to get your day started, keep your day moving, and of course, always have
00:35
The solutions were pumped up to be talking about some really great news.
00:38
Fred, there's some awesome stuff going on.
00:40
There's been awesome stuff happening inside of the industry all over the place.
00:44
And we're inside of an entirely different side of the country that we actually haven't
00:50
come to, Virginia, the first state that we've never been here before.
00:53
That is the solutionaries.
00:55
I know you've been here before.
00:56
In the past, you've done some business here.
00:58
I've driven through the state quite a bit.
01:01
We've been right outside North Carolina on how to banks where we had a land, Virginia,
01:05
But we've never actually had a chance to come here and brew solutions with an amazing group
01:09
of amazing group right here.
01:11
And this dealership, Grace Auto Sales, phenomenal.
01:13
They're doing things in a big way.
01:15
Shout out to the independent.
01:17
Shout out to independent groups.
01:18
Any independent stores all across the country, shout out to each one of you all.
01:21
I know how hard it is.
01:23
I know that sometimes you get thrown the stuff that nobody wants, right?
01:28
You're doing a great job and people see that.
01:31
So shout out to you.
01:33
John and Omnia, great people excited to be working with them.
01:38
And I know that they're excited to be working with us, their team.
01:41
They are literally just one of the most diverse teams that I've seen in a long time.
01:47
It's beautiful to see that because really there's representation for anyone who's looking
01:51
to buy a car in this area.
01:53
So great job, John.
01:54
I really appreciate you, Mr. My Korean Taekwondo veteran buddy.
02:00
You guys had something related to, right?
02:02
He actually has the same MOS.
02:05
So he did the same thing in the Army that I did.
02:08
He was inside of the same company that I was in and trained through.
02:13
And trying to chase down some pictures, we might have had some of the same drill sergeants
02:17
because it was that close of a window of time that a drill sergeant would have been
02:21
a drill sergeant for both of us.
02:23
And so we were really just finding that stuff out and it was awesome to be able
02:28
to go for a walk with him and learn a little bit more and say, Hey, this is what I did in
02:35
You know what I mean?
02:36
And that helps to also really get us all in step and them seeing kind of our flow
02:41
and our way of teaching because they definitely are doing some next level things using next
02:46
level technology, doing the things that just we're trying to promote so many other
02:51
people to be doing using the tools and the techniques that are needed to be used
02:55
inside of a system like DriveCentric to help them go to the next level.
03:00
And this is an independent dealer.
03:01
That's a great independent story for what the tool DriveCentric itself can do for somebody
03:08
that really takes it, takes a hold of it and puts it to work inside of their market.
03:12
And he's making big things happen and going to the next level and they are they're
03:16
a great group of people.
03:17
But yeah, it was crazy how he had just a great amount of similarities with you
03:22
and then similarities with me and then a similarity that we both shared.
03:26
He looks just like Robert Johnson, our brother out there.
03:29
Anyone who knows us from back home, you know, Robert Johnson, if you've worked with us.
03:34
Yeah, very a lot of similarities.
03:36
But anyhow, I love it.
03:38
You guys were trading, you know, how to keep muscle mass on those little tips and
03:43
Him and I had a Taekwondo in common, that was pretty cool.
03:47
He's actually a great career to put you on.
03:48
So no, but DriveCentric, what a success story for them.
03:51
They've recently signed on with DriveCentric and they're doing such a great
03:54
job with that tool, yet they're still not using it all the way.
03:57
That's how powerful this tool is.
03:59
And we're here right now at the stores and getting ready to come right up to this,
04:02
showing them how to use the tool better, especially the video features on it
04:05
and how to be able to communicate with your customers at the level that DriveCentric
04:09
allows people to do.
04:11
And I'm so excited about that.
04:12
And one thing I'm really excited about today is that we're also going to be
04:15
announcing that DC 20, it's coming up here in July, July 13th, 14th and
04:21
It's going to be in St. Louis.
04:23
It's always a good time, every time they have one.
04:26
And so if anything, you can come have a good time with us, but I promise you,
04:30
we're not even close to what the highlight of that event is.
04:33
They're taking people out to a soccer game the first night for the thing.
04:36
The next night, they're going to be taking us to do that.
04:41
They're going to have, and it's an amazing place to go.
04:44
They're going to have, there's going to be music.
04:47
We're going to see a lot of amazing animals all over the world.
04:50
Really, there's just so much networking going on.
04:53
And I love the networking that they ride for everybody.
04:55
They bring dealers together.
04:57
And these dealers get a chance to really share their story and their journey and
05:01
their successes and what their woos are.
05:03
And then they share those things.
05:04
And usually what you find is what you're strong at here, they're weaker
05:07
here and then you guys can exchange things.
05:09
And next thing you know, dealers from across the country become friends.
05:12
And that's one thing that Drive Century does.
05:14
They connect people.
05:15
They connect your database that you have of all these clients to
05:19
your salespeople, right?
05:20
But then when they put these events together, they're connecting dealers
05:23
together to be able to grow their tool, but grow their people.
05:27
It's an amazing thing.
05:28
And one thing I love about Drive Century is they're always taking it to
05:32
the next level and they do.
05:34
They're always brewing something to the next level.
05:35
They're always bringing in something new to challenge.
05:39
They're always doing what it is that's needed for the industry.
05:43
But I know I love how all of that kind of correlates with our old
05:47
flow with brewing solutions, with what it is that we're doing,
05:50
getting going over to the analyzer area where they actually have
05:55
to showing of what it would look like if they were brewing there.
05:58
I believe that there's so many different things that you can look at there.
06:00
But the idea of bringing people together to build relationships,
06:04
to get something that's actually making us grow and have something
06:08
that other people want and want a lot of.
06:11
And at the end of the day, we want to make sure that the best solutions
06:14
that are out there for the dealers to do what it takes
06:17
to make the industry a simple place for a customer
06:20
to come get what it is that they need.
06:22
And they have something great to say about us when they're done,
06:25
that we can shift what it is that people see dealers like.
06:30
And all of that is based on how we engage with the customer.
06:34
And that's one thing that Drive Century does better than any other CRM system
06:39
is help you to stay engaged, especially with those
06:42
that are trying to engage with you.
06:44
Now, car guys, car guys, we get to meet so many different people
06:47
in the industry and sometimes the chess boards change place,
06:51
the chess pieces change places on the board and things adjust.
06:55
And we met this incredible solutionary as we were doing
06:59
other fun stuff for other people inside of the industry.
07:04
And he came from the automotive mastermind side of the convention hall,
07:10
basically, and has adjusted his view, taking his expertise,
07:17
bringing it now to Drive Centric to make it go to the next level.
07:22
And he is a really, not just really ridiculously smart, right?
07:27
No, he's got a good sock game.
07:30
Working on the shoe game.
07:31
I know. And seriously, we've had the pleasure
07:35
to be able to work with him in the past.
07:36
And it was an absolute pleasure.
07:38
We've been able to have him on the show.
07:39
So he is no stranger to the Car Guy Poppy podcast.
07:42
He is no stranger to leading companies to the next level.
07:45
And that's what I love.
07:46
He came from outside of automotive, came into automotive mastermind,
07:49
was able to bring those that perspective and be able to show them
07:53
things that they probably wouldn't be able to see without having him there.
07:56
The connections that he made for them to be able to take it to the next level.
07:59
And we saw them, they've been taken to the next level.
08:01
They're going to continue.
08:01
They're in good hands right now.
08:03
And I know that Matt left them in great hands.
08:04
And but you know what?
08:05
That's what a good leader does.
08:06
What I love is that he saw something amazing
08:08
and an opportunity to be able to take in another amazing company,
08:11
which we love the best CRM in the country in the world right now for automotive.
08:16
And he's going to come there and he's going to keep taking it to the next.
08:19
Right. And I know that they're in good hands right now.
08:22
So that's when we heard that this man, the myth, the legend, the one, the only.
08:27
Matt Leone, what's up brother?
08:33
When we heard you were going to be the CEO, we were so pumped up.
08:37
So congratulations. Thank you, Matt.
08:38
Welcome to the show, brother.
08:42
We don't we got we don't have sound at the second.
08:44
I don't know if it's us or if it's.
08:48
Hit keep go ahead, hit us again.
08:49
One more time, Matt.
08:55
I don't hear you on this end over here.
08:57
So in the meanwhile, we should have done tests before I did this.
09:07
It's so good to see you.
09:09
I think it was on my end.
09:10
My apologies, but it's great to be here.
09:12
Great to see you guys.
09:13
Got a brand new laptop.
09:15
We're week one here.
09:16
No, everything is perfect, man.
09:18
We appreciate you for taking your time.
09:20
I know how busy you've been.
09:21
I'm sure you've been on a media blitz.
09:23
You've also been learning this business, the people of this business.
09:26
I've seen that yesterday or the day before.
09:28
I can't remember you and Steve were interviewing, getting into love that.
09:32
He's such an energy, isn't he?
09:33
And I know that you have to be fall in love with that guy immediately.
09:36
But excited to see you here, brother, seriously are.
09:39
It's great having Steve in my camp here and working with him.
09:43
He's just a ton of energy and a ton of passion and love for his company
09:47
But yeah, it's great to be back with you guys.
09:51
Yeah, it was something that we were really pumped up about,
09:55
mainly because we knew how one smart you were, but we also knew
09:59
how down to earth you are about being able to get to the root of problems
10:05
that could be solved, that may be not even be seen yet, but helping other
10:09
people to be able to get through them and get through them effectively.
10:13
That's what a great leader ultimately does.
10:16
And you're jumping into a place where innovation is the name of the game.
10:21
And they're always ear to the ground, finding a way to get better
10:27
for their dealer with their tools.
10:29
Now you're coming in with all this incredible expertise, but how do you feel
10:34
like what you're bringing in is going to actually really pick drive
10:40
centric to that next level?
10:41
Because they're already doing some next level things.
10:44
That's the whole purpose of going to a DC 20 is to actually witness
10:47
it, see it, feel it, get that energy.
10:49
But what is it that you're bringing that you believe you're really
10:52
going to use to take drive centric to that next level?
10:56
Drive centric is I've been watching them over the years that they're
10:58
growth, their presence in the industry.
11:01
They have the best premier product in the industry has been just amazing
11:04
to see how well they've grown the business.
11:07
The three co-founders are just great people, super smart.
11:10
I've had the privilege of meeting Dave and John and Phil and those guys,
11:14
what they've created is impressive and they're impressive people.
11:17
And I thank you for the compliment, but those guys are off the chart
11:20
smart and I'm going to have a lunch next week with John who created the
11:25
product. Dave's been a huge ally of mine, helping me on board and as is Phil.
11:31
And so I have big shoes to step into, but they've created a premier
11:35
engagement tool and they've created an operational tool to really drive
11:39
efficiencies and engagement within the dealership.
11:41
And so I think that is still got a ton of runway to go.
11:44
But I'd argue is probably the best in the industry and the fastest
11:48
growing in the industry.
11:49
I think what I can bring to the table and well, John and Dave
11:54
are really focused in on the AI component of things and bringing
11:57
that engagement of AI into the equation.
12:00
So I'm going to let them continue to focus on that.
12:03
But in my world, especially what I did in my previous company,
12:07
opening up that partner ecosystem, opening up the integration,
12:11
if you're really going to drive the integration of operations
12:14
within a dealership, there are a lot of other solutions out there
12:17
that we have to be able to work with and work within.
12:20
And ideally, if we're the heartbeat of a dealership
12:23
and the operations to drive the efficiencies,
12:27
there are other solutions out there that do some things really impressively
12:30
and the dealership's already got them in their ecosystem.
12:32
And so I'm going to hopefully bring that into the equation,
12:35
the DNA of drive centric and then leveraging the analytics
12:40
and the insights of what is the data telling me.
12:43
There's a reporting aspect of things that we're really going to focus
12:45
in on as we continue to grow out drive centric in a lot of different areas.
12:51
And I think that's exactly what you're going to bring to the table.
12:54
You definitely have that experience, but that insight.
12:56
And that's something that needs to happen.
12:59
When we're out there, we're talking to a lot of different companies,
13:02
other vendors, other solutions out there in the market.
13:05
Lots of like, man, how do I get integrated with DriveCentric?
13:08
We really want to work with them because they see there's
13:10
so many companies seeing what DriveCentric is doing right now.
13:12
And they want to do anything they can to because they know
13:15
it's two-way street there and they can provide a solution.
13:17
But they also know that you guys provide such a great solution to
13:21
that it makes sense for them to be part of that.
13:23
And that's a good feeling.
13:24
And I love that you see that insight and that you want to make that happen.
13:27
And I know you're going to make that happen and being able to have people
13:30
who are focused on something because that's what makes things great.
13:33
When you're focused, you put the blinders up and really get your work on.
13:37
It's going to be completed and it's going to happen in a good manner
13:40
in a fast manner and I believe in concentrated manner.
13:42
And I think you're going to be able to provide that solution there.
13:45
That's really great news for them.
13:47
But I think that's great news for the automotive world and for their clients.
13:50
Every client they currently have in their future clients.
13:52
Yeah, and especially as DriveCentric has grown so big and there are so many
13:57
dealerships that are running their solution, you're right that they were
14:00
hats off again to Phil and Dave and John and Steve.
14:04
They were focused and distractions of integrations, partnerships was a distraction.
14:10
Staying focused allowed them to grow the business to the size and scale
14:14
that it is today as DriveCentric gets into more dealer groups and
14:18
very large dealer groups.
14:20
One of the privileges we have is Morgan Auto Group is a joint customer
14:23
of Automotive Mastermind, but as well as DriveCentric.
14:27
And I can see what that ecosystem looks like, a very large dealer group.
14:31
But when you start to go beyond that, you look at some of these other
14:33
dealer groups, how do you really get into an operational solution
14:37
within these large public dealer groups is going to require a little bit
14:41
more integration and that's something we're definitely open to.
14:46
That is great news.
14:47
And anybody that's ever seen a great band, you know that all those
14:54
instruments playing together still take somebody that knows how to make
14:59
the stick move at such the right tempo and get everybody inside of units
15:04
in on beat, in step and that's what you're coming in there and doing.
15:08
You're grabbing the stick, let's go and getting creative about doing it,
15:14
which is really fun.
15:15
What about that though is that orchestra you're describing the foundation
15:20
of the band at DriveCentric is so solid.
15:23
I got a chance to go meet the team.
15:24
I was in St. Louis all week and the customer success organization
15:29
that they have there, I think is world class.
15:31
And it's nice to know that part of the band is humming along.
15:36
It's going to be something we continue to invest in.
15:38
The people there are amazing.
15:40
You have a commercial sales team that, you know, passionately cares
15:44
about their customers.
15:45
And you mentioned Steve, the guy brings so much energy, but passionately
15:48
DC 20 events to really teach people and get them educated.
15:53
So that foundation of it is already something that would
15:57
this continue to invest in and that's not going to be disrupted at all.
16:00
There's no scaling back that.
16:02
And they built along parallel to that, a world class engineering team,
16:06
25 different teams putting out product innovation.
16:10
That's not a part of the band that has to be disrupted, just
16:13
invested in more and making sure that just music keeps playing.
16:17
But they're playing.
16:18
I'm just going to be introducing one other instrument into it,
16:20
maybe two other instruments into it into that band.
16:23
And that's could be my tricky part is introducing one or two
16:26
different instruments in along the way.
16:29
That sounds really awesome.
16:30
Coming in there, not doing too much, but too often we remix a song
16:36
What's good about any good leader is that we getting in there and saying,
16:40
you guys are already humming and bumping.
16:42
You've already got the rhythm.
16:43
You already got the rhyme with you.
16:44
Let's go ahead and just add maybe a little promotion,
16:48
maybe a little twist here, maybe a little and just get a little
16:53
something to warm the masses.
16:57
But brother, what you actually do right now is open up doors for
17:02
people to be able to grow and to be able to answer questions.
17:06
There's many dealers that are out there that do have questions.
17:09
There's people that are watching today that have questions.
17:11
There are people that are listening to this on the podcast that
17:14
are going to have questions about some of the best things that
17:18
they could actually actionably do right now to get engagement.
17:22
No matter what CRM it is that they have, what can we do to help
17:26
them out and potentially use your solution?
17:30
Because at the end of the day, everybody should be coming
17:32
here to Bruce solutions.
17:33
We know not everybody listening to this watching this uses
17:37
You should and I highly encourage that.
17:40
But some of you do not.
17:42
But what are some things that they can do and ask questions?
17:45
If you have questions about what you think somebody would
17:48
recommend to do, please ask the questions.
17:49
Those that are watching and listening, but what are some
17:52
things that people could do intentionally, no matter the CRM
17:58
to start to spark a bit more engagement from your
18:01
vantage point, jumping into engagement directly with the CRM
18:05
because you understand it on all different levels from the
18:08
marketing inside back and forth.
18:10
But what would you say to that?
18:12
It's such a good question.
18:13
I think if people look at the traditional definition of a CRM,
18:18
you've got workflow, you've got forecast pipeline, you've got
18:22
some level of communication that you do, task management.
18:26
Usually you're very legacy traditional ways of looking at a CRM.
18:30
And when I think drive centric and what I got excited
18:33
to come into drive centric is let's think of it a little
18:36
Let's look at it as a modern technology platform that can do
18:41
And I think the life cycle of a CRM spiked, then it became
18:44
not vogue and now jump back up because of AI.
18:47
And why did that happen?
18:48
Because you used a word just now called engagement.
18:52
If you really want to engage in your sales team,
18:54
in your BDC, get them engaged.
18:57
Don't force workflow and tasks on them.
18:59
Nobody likes to be told, hear your task, hear your
19:02
interviews, here's the workflow, follow my structure.
19:05
Some level of an engagement, independence is really important
19:08
to get humans involved.
19:10
But then on top of that, how do you engage the consumer?
19:13
How do you work with the consumer in different ways,
19:17
Because the consumer has changed too.
19:18
They want better engagement, quicker engagement,
19:21
more real time human engagement.
19:22
And so if you have a modern platform
19:25
and you look at the CRM as something different,
19:28
it's got your customer record.
19:30
It's got a different way to engage
19:31
both internally and externally.
19:33
And you're not forced by strict workflows,
19:36
strict task management system,
19:38
but a modern, easy to use process that is engaging,
19:43
wrapped around with what we're all using
19:45
in our personal lives, some level of artificial intelligence
19:48
to be able to make my tasks easier, more efficient,
19:52
That's where I think people need to look at
19:53
whatever CRM platform they're using in a different way
19:57
and rethink what that CRM platform is.
19:59
Because it can be the heartbeat of a dealer's operations
20:02
to really harness the goodness in all the people that use it.
20:08
The people that use it, which is at the end of the day,
20:11
what you all are some of the best leaders
20:14
in the industry of being able to connect to,
20:17
to listen to, to learn from,
20:20
to invest in the people that use your system.
20:24
And that's something that we absolutely love
20:26
about DriveCentric and the heartbeat that's in it.
20:30
You're a connector and you care about people.
20:32
Speaking of great people,
20:33
we have Jim Fitzpatrick jumps in here saying three
20:35
of the hardest working men in the car business.
20:38
Brother, we honor you.
20:39
We appreciate you for your hard work.
20:41
Oh man, him and his whole family.
20:43
That whole family is just a great family, aren't they?
20:46
Passionate about dealerships
20:47
and the dealer world, retail world success.
20:49
Super knowledgeable, but great family.
20:52
Absolutely, I agree.
20:53
I've actually been connected with them in one way or another
20:56
whether it was force marketing or whoever.
20:57
I was with many years ago and just,
21:00
and now it's cool to see how far
21:01
and how much more dollars they keep bringing to the world.
21:04
That's a force marketing.
21:05
That's a company that's been growing wildly
21:07
and led by John and it's a great company,
21:09
one of which I also hope to partner with.
21:11
We were, I can't talk about the other company right now.
21:14
They let them, now it's that partnership,
21:15
but there's so much more in the ecosystem
21:18
that I'll have to talk together, work together.
21:19
There's a place for everybody.
21:23
There's plenty for everybody.
21:24
And I think the more that we work together,
21:26
integrate together and we show that to the consumer,
21:30
that's what really matters to the consumer
21:32
that we're not fighting,
21:33
that we're all trying to figure out
21:34
the best way to help them.
21:36
Yeah, the definition is efficiencies, operations.
21:38
If there are a lot of different legacy companies out there
21:42
and there's a legacy that sort of,
21:44
it's an all in tech stack.
21:46
And I think that concept sometimes makes sense.
21:49
And it was a big push.
21:50
I remember I've been in technology 25 years.
21:53
The 80s and the 90s was like,
21:55
let's go all in one tech stack
21:56
and be everything for everybody.
21:59
There's so much innovation,
22:00
so much speed of innovation new companies
22:03
coming up with new cool things.
22:04
You can't be everything to everybody.
22:08
You're your specialty.
22:09
And there are certain things you have to open up
22:11
to be able to truly have operational efficiency.
22:14
Because if you have one thing sitting over here
22:17
that doesn't talk to this,
22:18
then the consumer experience is off,
22:20
the dealer's experience is off
22:21
and you have inefficiency immediately.
22:24
So unless you have some ability to say,
22:27
I wrapped it all around together,
22:29
then something's gonna break along that chain.
22:31
And that's where I feel like the foundation of DriveCentric
22:34
as a true operational tool
22:36
should be wrapped around with solutions
22:38
that are the best for whatever that dealerships experience is
22:41
by their region, by their brand.
22:43
Think about how many OEM programs
22:45
are forced onto dealerships these days.
22:48
They all have to be integrated.
22:49
All those leads, all those touch points,
22:51
the back and forth dialogue has to be robust and modern
22:54
in order for those to all work in this world.
22:57
And then you layer in the complexity
22:58
of dealer group solutions.
22:59
It just becomes a very complicated world quickly.
23:05
It can get very complicated,
23:06
especially when you don't narrow down like you said,
23:09
who it is that you have your relationships with
23:11
and that it is, it's very important
23:13
that you wind those up right.
23:15
Just like Jim is making sure
23:17
that we establish your relationship with him.
23:18
He says, John is my old brother on the left side.
23:24
I think that's hilarious.
23:26
You know what, Jim?
23:27
You do look very young, my friend.
23:28
So you've done well, you've done well.
23:30
Whatever you're drinking and eating,
23:31
I need to find out.
23:32
But definitely, but no, seriously,
23:34
one thing that you're talking about here
23:36
is about making sure that the functionality
23:40
is usable for every part, right?
23:42
And that's an option for everyone.
23:44
And if we can make that happen,
23:45
the more likely people are,
23:47
the easier it is for people to be able to say,
23:49
yes, I want to use this tool
23:50
and for customers to be able to communicate with that tool.
23:53
One of the things I do love about Brass Century
23:55
is that their clients,
23:56
everyone that we do with a lot of their clients,
23:59
they call it the one that their salespeople want to use.
24:02
This is the CRM that they want to use.
24:04
I literally had the chance to talk to a dealer group
24:07
out in Honda, out in Lincoln, Nebraska.
24:09
Honda of Lincoln, Honda of Lincoln,
24:11
and they use your tool and they love your tool.
24:13
They're huge advocates of it and-
24:15
I love Honda of Lincoln.
24:17
I was like, you've, how long you've been in the business?
24:19
They've been in the business for over 20 years.
24:22
They've seen no CRM at one point.
24:24
They've seen Brass CRM come in.
24:26
They've tried, they've been on three different CRMs.
24:28
I asked them what their favorite was about all of them,
24:30
but they said, by far,
24:31
Brass Century has been the best.
24:33
And that's a huge statement to come from somebody
24:35
who's been moving metal for a long time
24:37
and they love using a good tool.
24:39
And it was an easy transfer.
24:41
It's one of the biggest things they liked about it
24:43
was how easy it is to communicate
24:45
with their customers.
24:46
Tell you a quick story.
24:47
I went to my first week there.
24:48
We had a town hall and I was in St. Louis all week
24:50
meeting the team and getting to know everybody.
24:52
And we met with our customer success team.
24:55
And these are the people that are dealing
24:56
first line support for all of our dealerships
24:59
and giving them sort of a white glove treatment support.
25:02
And they mentioned to me where I came from
25:04
and it was Automotive Mastermind.
25:05
And they're like, you know,
25:06
what we've heard about Automotive Mastermind,
25:08
a big plug to my old company.
25:09
I love my old company.
25:10
They're amazing people out there.
25:11
And Aaron Baldwin is gonna do
25:12
some amazing things over there.
25:14
They love Mastermind.
25:15
The people that use Mastermind love the product.
25:18
They love being in Mastermind.
25:19
When they move dealerships or they go over there,
25:21
they're like, I want Mastermind here.
25:23
And this lady said to me,
25:25
I've never heard of another company
25:27
other than DriveCentric that has that much love
25:29
and I want this solution.
25:31
And I think that's a true statement.
25:32
I'm fortunate enough to have come from Mastermind,
25:35
but now I'm at DriveCentric
25:36
and I feel the exact same thing, right?
25:38
People love using DriveCentric.
25:40
They love the simplicity, the UI.
25:42
They love the system.
25:43
And if I go over there, I need DriveCentric.
25:46
That's a really cool feeling.
25:48
And I think those two worlds are creating demand,
25:52
having it flow to our lead management system
25:55
is a world of which you have two really great companies
25:57
doing some great things.
25:59
But it is something I think unique about
26:01
now where I'm at with DriveCentric.
26:02
It's definitely what I've heard.
26:03
And from all the study and research I've done,
26:06
all of the watching from my vantage point
26:09
when I was at Mastermind DriveCentric's growth,
26:11
it is because it is a well-loved tool.
26:16
And also, well-loving people.
26:19
People absolutely love the industry,
26:21
love their dealers, love their users
26:23
and love making a difference.
26:25
Brother, you've inspired us
26:26
and you're going to continue to inspire us.
26:27
We can't wait to see you on the 13th of July
26:31
to the 15th over at DC20.
26:33
Make sure that you all are there listening, watching.
26:38
You get the chance to meet Matt right there.
26:40
And brother, we can't wait to see you there.
26:42
How else should people reach out to get a hold of you
26:45
if they don't get the chance to come to DC20,
26:48
the 13th through the 15th in?
26:50
Hopefully they're able to come out there.
26:51
But if you're interested in DriveCentric,
26:53
why don't I get to know what I'm working on,
26:56
I'm a really open book and very accessible.
26:58
So you can reach out to me on LinkedIn, Matt Leone.
27:01
And you can also always reach out to me.
27:03
I will love to hear the feedback.
27:05
I know when, when you guys post something
27:07
on the social media platforms
27:08
and a few others did and Jim did as well,
27:10
there's already a lot of dealerships.
27:12
And one thing about the dealership world is they're,
27:13
they're not afraid to give their opinions and their thoughts.
27:16
I read all those comments
27:17
and they're certainly all top of my mind.
27:20
Ask questions, everybody.
27:22
And make sure that you're always
27:25
brewing solutions out there.
27:26
We're so thankful that you took some time to listen
27:28
to watch, catching this on the replay
27:30
or finishing on the live.
27:32
We're so thankful that you came here.
27:33
We are so thankful for great people like you, Matt,
27:36
that are making a real difference for the industry.
27:39
Our industry is better because you're in it
27:41
and because you're committed to
27:43
letting other people that you're around better.
27:45
We're so honored to be amongst your friends,
27:48
but to also know that you're amongst us
27:50
in this awesome industry,
27:51
making it go to the next level.
27:54
I think those are great guys to work with
27:56
and I always enjoy talking with you.
27:57
And I am working on that shoe game.
27:59
I promise you, when you see me at DC 20,
28:01
it's going to be a great thing to do with that.
28:05
And we're going to have you back on the show
28:07
while we're there too.
28:08
So let's have some fun.
28:10
We've got some follow up to do.
28:11
Folks, we've got one thing left to do
28:12
and that's to forgive, to focus and fly.
28:15
And I know you've done this.
28:17
It's got to stop for this one.
28:19
Let's go, all right?
28:20
Folks, on account of three.
28:21
One, two, three, forgive.
28:26
Live and keep growing all the time.
28:31
Car guys and car gals, go brew solutions today.
28:33
You've been brewing on the Car Guys Coffee Podcast
28:36
talking about DC 20 drive centric
28:39
and their new CEO, the one.
28:42
The only, Matt Leone.
28:46
See you soon, everybody.