Car Guy Coffee Aug 27, 2025

Car Guy Coffee & DriveCentric presents “DC20 Unlocked” feat. Matt Leone

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Buick Century

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Hello and welcome to the CarGuy Coffee Podcast for the DC20 Unlocked Series, brought to you by

DriveCentric.

For more information or to get signed up for the next DC20 event, go to drivecentric.com.

Let's brew!

What's going on, CarGuy's and CarGuy's?

It's Luis Ramirez, the CarGuy.

It's Fred Lenard, the sub-prime hero.

And we are excited to be brewing with you today.

Pumped up to get your day started, keep your day moving, and of course, always have

you.

The solutions were pumped up to be talking about some really great news.

Fred, there's some awesome stuff going on.

There's been awesome stuff happening inside of the industry all over the place.

And we're inside of an entirely different side of the country that we actually haven't

come to, Virginia, the first state that we've never been here before.

That is the solutionaries.

We've come in.

I know you've been here before.

In the past, you've done some business here.

I've driven through the state quite a bit.

We've visited.

We've been right outside North Carolina on how to banks where we had a land, Virginia,

and go there.

But we've never actually had a chance to come here and brew solutions with an amazing group

of amazing group right here.

And this dealership, Grace Auto Sales, phenomenal.

They're doing things in a big way.

Shout out to the independent.

That's right.

Shout out to independent groups.

Any independent stores all across the country, shout out to each one of you all.

I know how hard it is.

I know that sometimes you get thrown the stuff that nobody wants, right?

Guess what?

You're doing a great job and people see that.

I see that.

I recognize that.

So shout out to you.

I got to say.

John and Omnia, great people excited to be working with them.

And I know that they're excited to be working with us, their team.

They are literally just one of the most diverse teams that I've seen in a long time.

It's beautiful to see that because really there's representation for anyone who's looking

to buy a car in this area.

So I love that.

So great job, John.

I really appreciate you, Mr. My Korean Taekwondo veteran buddy.

I love it.

And what's crazy.

You guys had something related to, right?

Yeah.

He actually has the same MOS.

So he did the same thing in the Army that I did.

He was inside of the same company that I was in and trained through.

And trying to chase down some pictures, we might have had some of the same drill sergeants

because it was that close of a window of time that a drill sergeant would have been

a drill sergeant for both of us.

And so we were really just finding that stuff out and it was awesome to be able

to go for a walk with him and learn a little bit more and say, Hey, this is what I did in

the Army.

Get out of here.

Me too.

You know what I mean?

And that helps to also really get us all in step and them seeing kind of our flow

and our way of teaching because they definitely are doing some next level things using next

level technology, doing the things that just we're trying to promote so many other

people to be doing using the tools and the techniques that are needed to be used

inside of a system like DriveCentric to help them go to the next level.

And this is an independent dealer.

That's a great independent story for what the tool DriveCentric itself can do for somebody

that really takes it, takes a hold of it and puts it to work inside of their market.

And he's making big things happen and going to the next level and they are they're

a great group of people.

But yeah, it was crazy how he had just a great amount of similarities with you

and then similarities with me and then a similarity that we both shared.

He looks just like Robert Johnson, our brother out there.

Anyone who knows us from back home, you know, Robert Johnson, if you've worked with us.

Finance manager.

Yeah, very a lot of similarities.

But anyhow, I love it.

You guys were trading, you know, how to keep muscle mass on those little tips and

stuff like that.

I love that.

Him and I had a Taekwondo in common, that was pretty cool.

He's actually a great career to put you on.

So no, but DriveCentric, what a success story for them.

They've recently signed on with DriveCentric and they're doing such a great

job with that tool, yet they're still not using it all the way.

That's how powerful this tool is.

And we're here right now at the stores and getting ready to come right up to this,

showing them how to use the tool better, especially the video features on it

and how to be able to communicate with your customers at the level that DriveCentric

allows people to do.

And I'm so excited about that.

And one thing I'm really excited about today is that we're also going to be

announcing that DC 20, it's coming up here in July, July 13th, 14th and

15th.

It's going to be in St. Louis.

It's always a good time, every time they have one.

And so if anything, you can come have a good time with us, but I promise you,

we're not even close to what the highlight of that event is.

They're taking people out to a soccer game the first night for the thing.

The next night, they're going to be taking us to do that.

Anheuser.

Anheuser spot.

They're going to have, and it's an amazing place to go.

They're going to have, there's going to be music.

We're going to see a lot of amazing animals all over the world.

Really, there's just so much networking going on.

And I love the networking that they ride for everybody.

They bring dealers together.

And these dealers get a chance to really share their story and their journey and

their successes and what their woos are.

And then they share those things.

And usually what you find is what you're strong at here, they're weaker

here and then you guys can exchange things.

And next thing you know, dealers from across the country become friends.

And that's one thing that Drive Century does.

They connect people.

They connect your database that you have of all these clients to

your salespeople, right?

But then when they put these events together, they're connecting dealers

together to be able to grow their tool, but grow their people.

It's an amazing thing.

And one thing I love about Drive Century is they're always taking it to

the next level and they do.

They're always brewing something to the next level.

They're always bringing in something new to challenge.

They're always doing what it is that's needed for the industry.

But I know I love how all of that kind of correlates with our old

flow with brewing solutions, with what it is that we're doing,

getting going over to the analyzer area where they actually have

to showing of what it would look like if they were brewing there.

I believe that there's so many different things that you can look at there.

But the idea of bringing people together to build relationships,

to get something that's actually making us grow and have something

that other people want and want a lot of.

And at the end of the day, we want to make sure that the best solutions

that are out there for the dealers to do what it takes

to make the industry a simple place for a customer

to come get what it is that they need.

And they have something great to say about us when they're done,

that we can shift what it is that people see dealers like.

And all of that is based on how we engage with the customer.

And that's one thing that Drive Century does better than any other CRM system

is help you to stay engaged, especially with those

that are trying to engage with you.

Now, car guys, car guys, we get to meet so many different people

in the industry and sometimes the chess boards change place,

the chess pieces change places on the board and things adjust.

And we met this incredible solutionary as we were doing

other fun stuff for other people inside of the industry.

And he came from the automotive mastermind side of the convention hall,

basically, and has adjusted his view, taking his expertise,

bringing it now to Drive Centric to make it go to the next level.

And he is a really, not just really ridiculously smart, right?

No, he's got a good sock game.

Working on the shoe game.

I know. And seriously, we've had the pleasure

to be able to work with him in the past.

And it was an absolute pleasure.

We've been able to have him on the show.

So he is no stranger to the Car Guy Poppy podcast.

He is no stranger to leading companies to the next level.

And that's what I love.

He came from outside of automotive, came into automotive mastermind,

was able to bring those that perspective and be able to show them

things that they probably wouldn't be able to see without having him there.

The connections that he made for them to be able to take it to the next level.

And we saw them, they've been taken to the next level.

They're going to continue.

They're in good hands right now.

And I know that Matt left them in great hands.

And but you know what?

That's what a good leader does.

What I love is that he saw something amazing

and an opportunity to be able to take in another amazing company,

which we love the best CRM in the country in the world right now for automotive.

And he's going to come there and he's going to keep taking it to the next.

Right. And I know that they're in good hands right now.

So that's when we heard that this man, the myth, the legend, the one, the only.

Matt Leone, what's up brother?

When we heard you were going to be the CEO, we were so pumped up.

So congratulations. Thank you, Matt.

Welcome to the show, brother.

We don't we got we don't have sound at the second.

I don't know if it's us or if it's.

Hit keep go ahead, hit us again.

One more time, Matt.

Hmm.

I don't hear you on this end over here.

So in the meanwhile, we should have done tests before I did this.

Yeah, how's that?

Yeah.

It's so good to see you.

Sorry about that.

I think it was on my end.

My apologies, but it's great to be here.

Great to see you guys.

Got a brand new laptop.

That's my excuse.

We're week one here.

No, everything is perfect, man.

We appreciate you for taking your time.

I know how busy you've been.

I'm sure you've been on a media blitz.

You've also been learning this business, the people of this business.

I've seen that yesterday or the day before.

I can't remember you and Steve were interviewing, getting into love that.

He's such an energy, isn't he?

And I know that you have to be fall in love with that guy immediately.

But excited to see you here, brother, seriously are.

It's great having Steve in my camp here and working with him.

He's just a ton of energy and a ton of passion and love for his company

and our customers.

But yeah, it's great to be back with you guys.

Absolutely.

Yeah, it was something that we were really pumped up about,

mainly because we knew how one smart you were, but we also knew

how down to earth you are about being able to get to the root of problems

that could be solved, that may be not even be seen yet, but helping other

people to be able to get through them and get through them effectively.

That's what a great leader ultimately does.

And you're jumping into a place where innovation is the name of the game.

And they're always ear to the ground, finding a way to get better

for their dealer with their tools.

Now you're coming in with all this incredible expertise, but how do you feel

like what you're bringing in is going to actually really pick drive

centric to that next level?

Because they're already doing some next level things.

That's the whole purpose of going to a DC 20 is to actually witness

it, see it, feel it, get that energy.

But what is it that you're bringing that you believe you're really

going to use to take drive centric to that next level?

And you're right.

Drive centric is I've been watching them over the years that they're

growth, their presence in the industry.

They have the best premier product in the industry has been just amazing

to see how well they've grown the business.

The three co-founders are just great people, super smart.

I've had the privilege of meeting Dave and John and Phil and those guys,

what they've created is impressive and they're impressive people.

And I thank you for the compliment, but those guys are off the chart

smart and I'm going to have a lunch next week with John who created the

product. Dave's been a huge ally of mine, helping me on board and as is Phil.

And so I have big shoes to step into, but they've created a premier

engagement tool and they've created an operational tool to really drive

efficiencies and engagement within the dealership.

And so I think that is still got a ton of runway to go.

But I'd argue is probably the best in the industry and the fastest

growing in the industry.

I think what I can bring to the table and well, John and Dave

are really focused in on the AI component of things and bringing

that engagement of AI into the equation.

So I'm going to let them continue to focus on that.

But in my world, especially what I did in my previous company,

opening up that partner ecosystem, opening up the integration,

if you're really going to drive the integration of operations

within a dealership, there are a lot of other solutions out there

that we have to be able to work with and work within.

And ideally, if we're the heartbeat of a dealership

and the operations to drive the efficiencies,

there are other solutions out there that do some things really impressively

and the dealership's already got them in their ecosystem.

And so I'm going to hopefully bring that into the equation,

the DNA of drive centric and then leveraging the analytics

and the insights of what is the data telling me.

There's a reporting aspect of things that we're really going to focus

in on as we continue to grow out drive centric in a lot of different areas.

And it's exciting.

And I think that's exactly what you're going to bring to the table.

You definitely have that experience, but that insight.

And that's something that needs to happen.

When we're out there, we're talking to a lot of different companies,

other vendors, other solutions out there in the market.

Lots of like, man, how do I get integrated with DriveCentric?

We really want to work with them because they see there's

so many companies seeing what DriveCentric is doing right now.

And they want to do anything they can to because they know

it's two-way street there and they can provide a solution.

But they also know that you guys provide such a great solution to

that it makes sense for them to be part of that.

And that's a good feeling.

And I love that you see that insight and that you want to make that happen.

And I know you're going to make that happen and being able to have people

who are focused on something because that's what makes things great.

When you're focused, you put the blinders up and really get your work on.

It's going to be completed and it's going to happen in a good manner

in a fast manner and I believe in concentrated manner.

And I think you're going to be able to provide that solution there.

That's really great news for them.

But I think that's great news for the automotive world and for their clients.

Every client they currently have in their future clients.

So that's great.

Yeah, and especially as DriveCentric has grown so big and there are so many

dealerships that are running their solution, you're right that they were

hats off again to Phil and Dave and John and Steve.

They were focused and distractions of integrations, partnerships was a distraction.

Staying focused allowed them to grow the business to the size and scale

that it is today as DriveCentric gets into more dealer groups and

very large dealer groups.

One of the privileges we have is Morgan Auto Group is a joint customer

of Automotive Mastermind, but as well as DriveCentric.

And I can see what that ecosystem looks like, a very large dealer group.

But when you start to go beyond that, you look at some of these other

dealer groups, how do you really get into an operational solution

within these large public dealer groups is going to require a little bit

more integration and that's something we're definitely open to.

That's amazing.

Great news.

That is great news.

And anybody that's ever seen a great band, you know that all those

instruments playing together still take somebody that knows how to make

the stick move at such the right tempo and get everybody inside of units

in on beat, in step and that's what you're coming in there and doing.

You're grabbing the stick, let's go and getting creative about doing it,

which is really fun.

What about that though is that orchestra you're describing the foundation

of the band at DriveCentric is so solid.

I got a chance to go meet the team.

I was in St. Louis all week and the customer success organization

that they have there, I think is world class.

And it's nice to know that part of the band is humming along.

It's going to be something we continue to invest in.

The people there are amazing.

You have a commercial sales team that, you know, passionately cares

about their customers.

And you mentioned Steve, the guy brings so much energy, but passionately

DC 20 events to really teach people and get them educated.

So that foundation of it is already something that would

this continue to invest in and that's not going to be disrupted at all.

There's no scaling back that.

And they built along parallel to that, a world class engineering team,

25 different teams putting out product innovation.

That's not a part of the band that has to be disrupted, just

invested in more and making sure that just music keeps playing.

But they're playing.

I'm just going to be introducing one other instrument into it,

maybe two other instruments into it into that band.

And that's could be my tricky part is introducing one or two

different instruments in along the way.

That sounds really awesome.

Coming in there, not doing too much, but too often we remix a song

and we mess it up.

What's good about any good leader is that we getting in there and saying,

you guys are already humming and bumping.

You've already got the rhythm.

You already got the rhyme with you.

Let's go ahead and just add maybe a little promotion,

maybe a little twist here, maybe a little and just get a little

something to warm the masses.

But brother, what you actually do right now is open up doors for

people to be able to grow and to be able to answer questions.

And there are.

There's many dealers that are out there that do have questions.

There's people that are watching today that have questions.

There are people that are listening to this on the podcast that

are going to have questions about some of the best things that

they could actually actionably do right now to get engagement.

No matter what CRM it is that they have, what can we do to help

them out and potentially use your solution?

Because at the end of the day, everybody should be coming

here to Bruce solutions.

We know not everybody listening to this watching this uses

drive centric.

You should and I highly encourage that.

But some of you do not.

But what are some things that they can do and ask questions?

If you have questions about what you think somebody would

recommend to do, please ask the questions.

Those that are watching and listening, but what are some

things that people could do intentionally, no matter the CRM

to start to spark a bit more engagement from your

vantage point, jumping into engagement directly with the CRM

because you understand it on all different levels from the

marketing inside back and forth.

But what would you say to that?

It's such a good question.

I think if people look at the traditional definition of a CRM,

you've got workflow, you've got forecast pipeline, you've got

some level of communication that you do, task management.

Usually you're very legacy traditional ways of looking at a CRM.

And when I think drive centric and what I got excited

to come into drive centric is let's think of it a little

different.

Let's look at it as a modern technology platform that can do

so many things.

And I think the life cycle of a CRM spiked, then it became

not vogue and now jump back up because of AI.

And why did that happen?

Because you used a word just now called engagement.

If you really want to engage in your sales team,

in your BDC, get them engaged.

Don't force workflow and tasks on them.

Nobody likes to be told, hear your task, hear your

interviews, here's the workflow, follow my structure.

Some level of an engagement, independence is really important

to get humans involved.

But then on top of that, how do you engage the consumer?

How do you work with the consumer in different ways,

modern ways?

Because the consumer has changed too.

They want better engagement, quicker engagement,

more real time human engagement.

And so if you have a modern platform

and you look at the CRM as something different,

it's got your customer record.

It's got a different way to engage

both internally and externally.

And you're not forced by strict workflows,

strict task management system,

but a modern, easy to use process that is engaging,

wrapped around with what we're all using

in our personal lives, some level of artificial intelligence

to be able to make my tasks easier, more efficient,

more effective.

That's where I think people need to look at

whatever CRM platform they're using in a different way

and rethink what that CRM platform is.

Because it can be the heartbeat of a dealer's operations

to really harness the goodness in all the people that use it.

Come on.

The people that use it, which is at the end of the day,

what you all are some of the best leaders

in the industry of being able to connect to,

to listen to, to learn from,

to invest in the people that use your system.

And that's something that we absolutely love

about DriveCentric and the heartbeat that's in it.

That's you.

You're a connector and you care about people.

Speaking of great people,

we have Jim Fitzpatrick jumps in here saying three

of the hardest working men in the car business.

Brother, we honor you.

We appreciate you for your hard work.

Oh man, him and his whole family.

That whole family is just a great family, aren't they?

Passionate about dealerships

and the dealer world, retail world success.

Super knowledgeable, but great family.

Absolutely, I agree.

I love them.

I've actually been connected with them in one way or another

whether it was force marketing or whoever.

I was with many years ago and just,

and now it's cool to see how far

and how much more dollars they keep bringing to the world.

That's a force marketing.

That's a company that's been growing wildly

and led by John and it's a great company,

one of which I also hope to partner with.

We were, I can't talk about the other company right now.

They let them, now it's that partnership,

but there's so much more in the ecosystem

that I'll have to talk together, work together.

There's a place for everybody.

That's 100%.

There's plenty for everybody.

And I think the more that we work together,

integrate together and we show that to the consumer,

that's what really matters to the consumer

that we're not fighting,

that we're all trying to figure out

the best way to help them.

Yeah, the definition is efficiencies, operations.

If there are a lot of different legacy companies out there

and there's a legacy that sort of,

it's an all in tech stack.

And I think that concept sometimes makes sense.

And it was a big push.

I remember I've been in technology 25 years.

The 80s and the 90s was like,

let's go all in one tech stack

and be everything for everybody.

There's so much innovation,

so much speed of innovation new companies

coming up with new cool things.

You can't be everything to everybody.

You're your specialty.

And there are certain things you have to open up

to be able to truly have operational efficiency.

Because if you have one thing sitting over here

that doesn't talk to this,

then the consumer experience is off,

the dealer's experience is off

and you have inefficiency immediately.

So unless you have some ability to say,

I wrapped it all around together,

then something's gonna break along that chain.

And that's where I feel like the foundation of DriveCentric

as a true operational tool

should be wrapped around with solutions

that are the best for whatever that dealerships experience is

by their region, by their brand.

Think about how many OEM programs

are forced onto dealerships these days.

They all have to be integrated.

All those leads, all those touch points,

the back and forth dialogue has to be robust and modern

in order for those to all work in this world.

And then you layer in the complexity

of dealer group solutions.

It just becomes a very complicated world quickly.

It does.

It can get very complicated,

especially when you don't narrow down like you said,

who it is that you have your relationships with

and that it is, it's very important

that you wind those up right.

And we love that.

Just like Jim is making sure

that we establish your relationship with him.

He says, John is my old brother on the left side.

That's funny.

Love that.

I think that's hilarious.

Yeah, right.

You know what, Jim?

You do look very young, my friend.

So you've done well, you've done well.

Whatever you're drinking and eating,

I need to find out.

But definitely, but no, seriously,

one thing that you're talking about here

is about making sure that the functionality

is usable for every part, right?

And that's an option for everyone.

And if we can make that happen,

the more likely people are,

the easier it is for people to be able to say,

yes, I want to use this tool

and for customers to be able to communicate with that tool.

One of the things I do love about Brass Century

is that their clients,

everyone that we do with a lot of their clients,

they call it the one that their salespeople want to use.

This is the CRM that they want to use.

Yeah.

I literally had the chance to talk to a dealer group

out in Honda, out in Lincoln, Nebraska.

Honda of Lincoln, Honda of Lincoln,

and they use your tool and they love your tool.

They're huge advocates of it and-

I love Honda of Lincoln.

I was like, you've, how long you've been in the business?

They've been in the business for over 20 years.

They've seen no CRM at one point.

They've seen Brass CRM come in.

They've tried, they've been on three different CRMs.

I asked them what their favorite was about all of them,

but they said, by far,

Brass Century has been the best.

And that's a huge statement to come from somebody

who's been moving metal for a long time

and they love using a good tool.

And it was an easy transfer.

It's one of the biggest things they liked about it

was how easy it is to communicate

with their customers.

Tell you a quick story.

I went to my first week there.

We had a town hall and I was in St. Louis all week

meeting the team and getting to know everybody.

And we met with our customer success team.

And these are the people that are dealing

first line support for all of our dealerships

and giving them sort of a white glove treatment support.

And they mentioned to me where I came from

and it was Automotive Mastermind.

And they're like, you know,

what we've heard about Automotive Mastermind,

a big plug to my old company.

I love my old company.

They're amazing people out there.

And Aaron Baldwin is gonna do

some amazing things over there.

They love Mastermind.

The people that use Mastermind love the product.

They love being in Mastermind.

When they move dealerships or they go over there,

they're like, I want Mastermind here.

And this lady said to me,

I've never heard of another company

other than DriveCentric that has that much love

and I want this solution.

And I think that's a true statement.

I'm fortunate enough to have come from Mastermind,

but now I'm at DriveCentric

and I feel the exact same thing, right?

People love using DriveCentric.

They love the simplicity, the UI.

They love the system.

And if I go over there, I need DriveCentric.

That's a really cool feeling.

And I think those two worlds are creating demand,

having it flow to our lead management system

is a world of which you have two really great companies

doing some great things.

But it is something I think unique about

now where I'm at with DriveCentric.

It's definitely what I've heard.

And from all the study and research I've done,

all of the watching from my vantage point

when I was at Mastermind DriveCentric's growth,

it is because it is a well-loved tool.

Absolutely.

And also, well-loving people.

People absolutely love the industry,

love their dealers, love their users

and love making a difference.

Brother, you've inspired us

and you're going to continue to inspire us.

We can't wait to see you on the 13th of July

to the 15th over at DC20.

Make sure that you all are there listening, watching.

Come hang out.

Meet Matt.

You get the chance to meet Matt right there.

And brother, we can't wait to see you there.

How else should people reach out to get a hold of you

if they don't get the chance to come to DC20,

the 13th through the 15th in?

Hopefully they're able to come out there.

But if you're interested in DriveCentric,

why don't I get to know what I'm working on,

what I'm doing.

I'm a really open book and very accessible.

So you can reach out to me on LinkedIn, Matt Leone.

And you can also always reach out to me.

I will love to hear the feedback.

I know when, when you guys post something

on the social media platforms

and a few others did and Jim did as well,

there's already a lot of dealerships.

And one thing about the dealership world is they're,

they're not afraid to give their opinions and their thoughts.

I read all those comments

and they're certainly all top of my mind.

Yes sir.

Ask questions, everybody.

Ask questions.

And make sure that you're always

brewing solutions out there.

We're so thankful that you took some time to listen

to watch, catching this on the replay

or finishing on the live.

We're so thankful that you came here.

We are so thankful for great people like you, Matt,

that are making a real difference for the industry.

Our industry is better because you're in it

and because you're committed to

letting other people that you're around better.

We're so honored to be amongst your friends,

but to also know that you're amongst us

in this awesome industry,

making it go to the next level.

We are honored.

I think those are great guys to work with

and I always enjoy talking with you.

And I am working on that shoe game.

I promise you, when you see me at DC 20,

it's going to be a great thing to do with that.

And we're going to have you back on the show

while we're there too.

One more time.

So let's have some fun.

We can't wait.

We've got some follow up to do.

Folks, we've got one thing left to do

and that's to forgive, to focus and fly.

And I know you've done this.

It's got to stop for this one.

Let's go, all right?

Folks, on account of three.

One, two, three, forgive.

Focus.

Live and keep growing all the time.

Let's go.

Car guys and car gals, go brew solutions today.

You've been brewing on the Car Guys Coffee Podcast

talking about DC 20 drive centric

and their new CEO, the one.

The only, Matt Leone.

See you soon, everybody.

We're out.

About this episode

Excitement fills the air as Luis Ramirez and Fred Lenard discuss the upcoming DC20 event and introduce Matt Leone, the new CEO of DriveCentric. The episode highlights the innovative tools and technologies DriveCentric offers to independent dealerships, emphasizing the importance of engagement and customer relationships. Matt shares his vision for enhancing DriveCentric's capabilities, focusing on integration and analytics to drive dealership efficiency. The conversation also touches on the significance of community and networking within the automotive industry, making this episode a valuable listen for those interested in dealership success and CRM advancements.

Buick Century

Original notes

Car Guy Coffee & DriveCentric presents “DC20 Unlocked” feat. Matt Leone

Welcome back to DC20 Unlocked, a series with Drive Centric & the Car Guy Coffee Podcast dedicated to the people, platforms, and events shaping the future of the automotive industry. This is your exclusive access to the minds behind DriveCentric and the key players who are empowering dealerships to win with next-level technology and data. Each episode is designed to help you unlock new solutions and elevate your business.

In this episode, we sit down with special guest Matt Leone, the new CEO of DriveCentric. Matt shares his vision for the company, which includes leveraging AI to enhance engagement, expanding their partner ecosystem, and utilizing data to improve reporting. He provides valuable advice for dealers, regardless of their CRM, on how to use a CRM as a modern platform for engagement, not just a system for tasks. This is a must-listen for anyone looking to stay ahead of the curve in automotive technology.

Augment your team. Let’s Brew!

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Brew Brought By:

www.drivecentric.com
carguycoffee.com
certifiedsolutionaries.com

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